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What is the official website of the payment service?

https://www.gulfafricanbank.com

Where can I find the customer support contacts?

Customer support contacts can be found at the footer of the official website and under the “Contact Us” page.

What is the hotline phone number?

+254 711 082 500

Is there a toll-free support number?

There is no published toll-free number; customers should use the available hotline or contact options.

What is the email address for technical support?
Are there separate emails for different types of inquiries?

Specialized email addresses may be provided for departments such as HR, complaints, and business banking on their website.

Where can I find the online chat support?

Online chat support is not explicitly offered on the public website; clients should use phone or email.

Does the chat support work 24/7?

Chat support is not available; inquiries should be made via phone, email, or at branches during working hours.

Is there support through messengers (Telegram, WhatsApp)?

Messenger-based support such as Telegram or WhatsApp is not advertised as available.

Can I contact support through social media?

Support is available via social media on platforms like Facebook and Twitter, where inquiries can be made through direct messaging.

What are the support working hours?

Support generally operates from Monday to Friday, 8:00AM to 5:00PM, and Saturdays 9:00AM to 1:00PM, excluding public holidays.

Does support work on weekends and holidays?

Limited support is available on Saturdays; support is typically unavailable during public holidays.

Are there regional offices for in-person visits?

Yes, in-person visits can be made at branch locations throughout Kenya.

Where are the physical offices located?

Branches are located in Nairobi, Mombasa, Garissa, Eastleigh, Kamukunji, and Kisumu, with addresses listed on the website.

Can I schedule a personal meeting?

Personal meetings can be scheduled by contacting the bank via phone or visiting a branch to set an appointment.

Are there representatives in different countries?

No international representatives; service is focused within Kenya.

In which languages is support available?

Support is offered in English and Swahili.

How quickly does support respond to requests?

Response times usually range from a few hours to 1 business day for email, and immediate to several minutes for phone.

Is there a priority system for VIP clients?

Dedicated relationship managers or priority support lines may exist for high-value or corporate clients.

Can I request a callback?

Callback options are typically available by leaving a request on the website, phone system, or through email.

When was the payment service founded?

Gulf African Bank was founded in 2008.

Who is the founder and owner of the service?

The bank was established by a consortium of Gulf and Kenyan investors; ownership details are overseen by a board.

What is the development history of the payment service?

Launched in 2008 as Kenya’s first fully Shari’ah-compliant bank, expanded branches, digital offerings, and product lines over time.

Have there been major updates or rebranding?

The bank underwent digital transformation upgrades and revised its branding to modern standards since inception.

Who sits on the company's board of directors?

The board comprises notable business leaders and professionals; current board details are published on the bank’s website.

Are there investors or partners in the service?

Investors include regional business groups and Gulf-based partners; the bank has relationships with international and local financial institutions.

Does the company participate in stock trading?

Gulf African Bank is privately held and not listed on a public stock exchange.

What is the company's market capitalization?

As a privately held company, market capitalization is not publicly available.

Are there subsidiary companies or branches?

The bank operates multiple branches across Kenyan cities but does not have notable foreign subsidiaries.

What licenses does the payment service have?

Gulf African Bank is licensed as a commercial bank by the Central Bank of Kenya, operating under Islamic banking principles.

Who is the regulator for this service?

Central Bank of Kenya (CBK)

In which jurisdictions does the service operate officially?

The bank operates officially within Kenya.

Are there licenses for cryptocurrency operations?

No licenses or public services for cryptocurrency operations are listed.

Does the service comply with AML/KYC requirements?

The bank applies standard Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures as required by Kenyan law.

Are there security certificates (PCI DSS, etc.)?

Banks usually maintain certifications for PCI DSS for card operations, SSL for online banking, and more to protect client data.

Has the service undergone security audits?

Regular external and internal IT and security audits are industry practice for all licensed banks to maintain compliance and security.

Is there insurance for client funds?

Deposits are insured up to specified limits by the Kenya Deposit Insurance Corporation (KDIC).

Which international standards does it comply with?

Typical compliance includes ISO standards, PCI DSS for payments, AML/KYC, and Basel II/III banking regulations.

Have there been any regulatory fines or violations?

No recent major regulatory fines or violations are publicly recorded for Gulf African Bank.

What is the overall user rating of the service?

User-based rating scores are typically found on Google Reviews or financial comparison platforms but may vary by branch/service.

Where can I find real reviews about the service?

Reviews are available on Google Reviews, Facebook, HelloPeter, and local financial comparison sites.

What are the main user complaints?

Common complaints may involve transaction delays, service downtime, branch wait times, or limited digital banking features.

What do users most often praise the service for?

Users frequently praise Shari’ah-compliant products, customer service quality, and branch accessibility.

Are there issues with fund withdrawals?

No systematic withdrawal issues are reported; occasional delays may occur due to compliance checks or system upgrades.

How do users rate customer support?

Customer support is generally rated positively for politeness and professionalism, but some users report longer wait times.

Is the interface convenient according to users?

The digital interface is considered straightforward but not as feature-rich or modern as leading digital banks.

Are clients satisfied with transaction speed?

Most clients are satisfied with transaction speed, but digital payments or interbank transfers may have ordinary banking delays.

How do they rate the service's reliability?

Reliability is rated as high, aligned with Kenyan banking standards and strict oversight.

Do users recommend this service?

Users who seek Shari’ah-compliant banking or strong community values tend to recommend Gulf African Bank.

How do experts assess the service's reliability?

Experts view Gulf African Bank as reliable under CBK regulation, especially in Islamic finance.

Are there industry awards and recognitions?

Gulf African Bank has received regional awards for Islamic banking and innovation since its founding.

Does the service participate in payment system rankings?

It is recognized in local and some regional banking rankings for Shari’ah-compliant or Islamic finance services.

How do independent auditors assess security?

Periodic audits by independent firms ensure compliance with regulatory and security standards.

Are there recommendations from financial regulators?

The bank operates under license from the CBK, meeting required regulatory standards.

What reputation does the service have among partners?

Gulf African Bank is known for ethical principles, financial prudence, and reliability among partners and local businesses.

How do they evaluate solution innovation?

The bank is regarded as innovative in Kenyan Islamic finance but not seen as a pioneer in digital or fintech solutions.

Are there quality service certificates?

Certification may include local ISO or finance industry QA standards as required by Kenyan banking regulators.

Does the company participate in industry conferences?

The bank participates in regional banking and Islamic finance conferences, seminars, and training forums.

How does the service position itself in the market?

Gulf African Bank positions itself as a leading Shari’ah-compliant bank focusing on ethical, community-first financial solutions.

Which fiat currencies does the service support?

Primarily Kenyan Shilling (KES), with limited support for major currencies such as USD, EUR, GBP in some account services.

Are cryptocurrencies supported? Which ones specifically?

Cryptocurrencies are not currently supported by Gulf African Bank.

Is there a proprietary cryptocurrency or token?

Gulf African Bank does not have a proprietary token or cryptocurrency.

Can currencies be converted within the service?

Currency conversion is available at select branches, especially for USD, EUR, GBP.

What exchange rates are used for conversion?

The bank uses its published exchange rates, which are reviewed and updated regularly based on market conditions.

How often are exchange rates updated?

Exchange rates are updated multiple times per day in response to currency market movements.

Are stablecoins supported?

Stablecoins are not supported.

Can exotic currencies be handled?

Service is primarily for major global currencies; exotic currency support is limited and usually unavailable.

Are there currency restrictions in different countries?

Transaction restrictions follow Kenyan law and Central Bank rules, applying currency control for cross-border payments.

What types of transfers does the service support?

Supports local and international wire transfers, branch transfers, mobile money, and card transactions.

Can transfers be made between service users?

Internal transfers between bank accounts are supported via online banking, mobile, and in-branch.

Are transfers to bank cards supported?

Transfers to debit/ATM cards within the bank are supported; interbank card transfers may have limitations.

Is bill payment available?

Bill payment services for utilities and essential services are provided via bank channels.

Are recurring payments supported?

Recurring payments (standing orders) can be set up for regular bills or obligations.

Can automatic transfers be set up?

Automatic and scheduled transfers can be configured via online banking, mobile app, or at the branch.

Is payment scheduling available?

Payment scheduling is supported for selected transactions such as loan repayments and utility bills.

Are group payments supported?

Group or joint account payments can be managed but split-payment features are less common.

What are the minimum transaction amounts in the service?

Minimum transaction amounts depend on the method; for mobile/mobile money, as low as KES10 may be permitted.

What are the maximum amounts that can be transferred?

Maximum transfer amounts are governed by the account type and regulatory limits; large transactions require additional verification.

Are there daily limits on operations?

Daily transaction limits apply and differ by channel and customer profile as set by the bank’s policies.

What monthly and annual limits are in effect?

Monthly and annual limits are set according to regulator and account-level risk profiling, higher for verified clients.

Can limits be increased? How?

Limit increases can be requested by submitting additional documentation or account upgrade requests subject to review.

Do limits differ for verified users?

Verified users generally have higher transaction and funding limits compared to unverified users.

Do special limits apply in different countries?

Outbound and inbound payments are subject to Kenyan and international regulatory controls, often stricter for high-risk jurisdictions.

Can operations be temporarily blocked?

Operations may be blocked temporarily due to suspicious activity, regulatory requirements, or customer request.

Are there limits on the number of daily operations?

The number of transactions per day is limited based on risk assessment and product type.

What are the minimum amounts for account funding?

Minimum deposit may be as low as KES100, depending on product and funding method.

What methods of funding are supported?

Supported methods include cash deposit, bank transfer, mobile money (M-Pesa), and cheque deposit.

Are there fees for funding?

Standard funding methods like cash deposit are free; third-party or agent deposits may incur fees.

What are the minimum funding amounts?

Minimum funding requirements start as low as KES100 depending on the method.

How quickly are funds credited when funding?

Cash and mobile deposits are credited instantly or within minutes; cheques and wires may take 1–3 business days.

How can money be withdrawn from the system?

Money can be withdrawn in cash at branches or agents, via ATM networks, and through mobile money transfers.

What withdrawal methods are available?

Withdrawal channels include in-person branch/ATM, mobile money, or transfer to another bank account.

Are there fees for fund withdrawal?

Withdrawal fees apply for ATM and mobile money cash-outs; branch withdrawals over the counter may be free for some accounts.

How long does withdrawal take?

ATM and mobile withdrawals are usually instant; branch and interbank withdrawals may take from minutes to 2 business days.

What withdrawal limits are set?

Daily withdrawal limits are set per channel (e.g., ATM, mobile) and may be increased for business/Premium clients upon request.

How quickly are funds credited when funding with a card?

Card-based funding is credited instantly or within minutes for supported payment cards.

How long does a bank transfer take?

Local interbank transfers usually take same day to 1 business day; international SWIFT transfers take 1–3 working days.

How quickly do cryptocurrency transfers arrive?

Cryptocurrency transfers are not supported.

Are transfers between users instant?

Transfers between Gulf African Bank accounts are processed instantly or within the same day.

Are there delays when funding on weekends?

Automated systems such as mobile money may be available on weekends, but cheques and manual funding are delayed until business hours.

Do holidays affect funding speed?

Public holidays delay processing of manual, cheque, and some interbank transactions until the next business day.

Can crediting be accelerated for a fee?

Priority processing is not standard; urgent manual crediting may be handled case-by-case, usually in-branch.

What determines the speed of funding processing?

Processing speed depends on funding method, time of day, and internal security/risk checks.

Are there notifications about funding status?

Notifications via SMS and/or email alert clients when funds are credited or debited for key transactions.

What to do if funding takes too long?

Customers should contact the bank’s support team or visit a branch for assistance and tracking of delayed deposits.

How quickly are withdrawal requests processed?

ATM and mobile withdrawals are immediate; over-the-counter and interbank may take up to 2 business days.

How long does card withdrawal take?

Card withdrawals at ATMs are processed instantly, subject to network availability and limits.

How quickly do bank transfers arrive?

Local transfers are usually same day or next business day; international can take up to 3 business days.

Are cryptocurrency withdrawals instant?

Cryptocurrency withdrawals are not supported.

Are there withdrawal delays on weekends?

Manual and interbank withdrawals are delayed on weekends; ATM and mobile withdrawals are usually instant.

Do holidays affect withdrawal speed?

Withdrawals processed on bank holidays may be delayed until the next business day.

Can withdrawal be accelerated for an additional fee?

Expedited withdrawal is not a standard service; some urgent requests may be processed faster at branch discretion.

What determines withdrawal processing time?

Time depends on withdrawal method, security checks, business hours, and external banking system schedules.

Are there notifications about withdrawal status?

Clients receive SMS or email notifications upon withdrawal processing for most channels.

Can a withdrawal request be canceled?

Withdrawal cancellation options are limited once initiated; cancellations depend on method and processing status.

How to register with the payment service?

Registration can be done at a branch by submitting required documents and completing application forms.

Can registration be done without email?

Email is recommended for online/mobile access but accounts can be opened in-branch without it.

Is phone confirmation required during registration?

Phone number confirmation is required for setting up online and mobile banking services.

Are there age restrictions for registration?

Individuals must generally be at least 18 years old to open an account.

Is it required to provide real data?

Real, verifiable data is required for compliance with banking and regulatory standards; false data leads to account rejection or closure.

Can registration be done through social networks?

Registration via social networks is not supported; bank accounts must be opened with official documentation.

Are there country restrictions for registration?

Accounts are generally available to Kenyan residents; non-residents may have to meet additional requirements.

What verification levels exist?

Verification includes personal accounts (basic), business, and enhanced KYC levels for higher-risk or higher-limit accounts.

What documents are required for basic verification?

National ID or passport, passport photo, proof of address, and KRA tax PIN.

Are documents needed for full verification?

Full verification for higher limits or business services requires additional documents like business certificates and financial statements.

Are digital copies of documents accepted?

Digital copies/scanned documents can be submitted for preliminary verification but may need to be verified physically.

How long does the verification procedure take?

Basic verification can be completed in hours to 1 business day; full business verification may take up to 3-5 days.

Can the service be used without verification?

Unverified users can only open preliminary accounts with very limited functionality and transaction limits.

What restrictions apply to unverified users?

Unverified users face restrictions on transfers, withdrawals, and funding, and may be subject to account closure.

Is address confirmation required?

Address confirmation is required as part of KYC verification for all account holders.

Is a selfie with documents required?

Photos or selfies with documents may be requested for online/mobile account activation and higher KYC.

How often do documents need to be updated?

Documents are updated when they expire, change, or per regulatory requirements, typically reviewed every 1–3 years.

What encryption technologies does the service use?

Standard encryption includes SSL/TLS for web and mobile banking, with secure data transmission and storage.

Is two-factor authentication supported?

Two-factor authentication (2FA) is supported for online and mobile banking platforms.

Are there SMS confirmations for operations?

SMS confirmations are sent for key transactions, login attempts, and critical changes.

Is biometric authentication supported?

Biometric security such as fingerprint or facial recognition may be supported in the mobile app, depending on device compatibility.

Is blockchain technology used?

Blockchain technology is not used in Gulf African Bank’s operations.

Is there a multi-level security system?

A multi-layered security system protects customer accounts with firewalls, authentication, monitoring, and anti-fraud controls.

How is user personal data protected?

Data is protected with encryption, secure servers, privacy policies, and strict access controls.

Is cold storage used for cryptocurrencies?

The bank does not handle cryptocurrencies, so cold storage is not used.

Is there DDoS attack protection?

Banks employ DDoS mitigation solutions to protect online services from disruptions.

Are regular security audits conducted?

Regular internal and third-party security audits are conducted as part of compliance.

What anti-phishing protection measures are provided?

Anti-phishing security measures include client education, secure login pages, and transaction alerts.

Is there a suspicious activity detection system?

Advanced monitoring systems are used to detect suspicious and fraudulent activities in real-time.

How does the service combat money laundering?

Implements robust AML systems, KYC checks, transaction monitoring, and regulatory reporting.

What to do when fraud is detected?

Immediately contact support, block cards/accounts via app or branch, and submit a fraud report.

How to report suspicious activity?

Report via phone, email, in person, or through online banking support channels.

Is there compensation for damage from fraudsters?

Compensation may be considered after investigation, subject to bank and insurance policies.

What user rights exist for disputed transactions?

Clients can dispute unauthorized/fraudulent transactions; cases are reviewed for possible reversal or compensation.

Is there insurance against cyber attacks?

Cyber insurance coverage may be maintained by the institution to protect against significant digital security breaches.

What fees does the service charge for transfers?

Transfer fees are based on transaction type, channel, and amount, with charges disclosed at initiation.

Are fees charged for fund withdrawal?

ATM and mobile withdrawals usually incur a fee, while branch counter withdrawals may be free or charged depending on account.

Are there fees for currency conversion?

Currency conversion incurs disclosed commissions and spreads.

Are fees charged for operation cancellation?

Some cancellation requests incur a fee, especially where costs or reversals are involved.

Are there fees for expedited operations?

Expedited or urgent operations may attract extra fees for manual handling at the branch.

Are there hidden fees?

Banks are required to disclose all fees transparently; hidden fees are prohibited by regulation.

How are fees calculated for large amounts?

Large transaction fees are calculated electronically as a percentage of transaction value or according to a tiered schedule.

Are there different tariff plans in the service?

Products include different tier-based tariff structures for business, SME, retail, and premium clients.

What advantages does VIP status provide?

VIP clients receive higher limits, priority service, dedicated managers, and tailored financial solutions.

How to get preferential conditions?

Preferential conditions are available through negotiation, VIP account status, or specific product packages.

Are there free operations per month?

Some accounts offer a fixed number of free transactions monthly, after which standard charges apply.

Are there discounts for active users?

Active users and corporate clients may receive discounted transaction rates or bundled services.

Are there corporate tariffs?

Corporate accounts feature specific tariff structures for business banking, payroll, cash management, and loans.

Can individual conditions be obtained?

Custom arrangements may be possible for high-value clients, negotiated directly with the bank.

Do promotional codes work for fee reduction?

Promotional discounts may be offered during campaigns but are not a standard feature.

Are there cashback programs?

Standard consumer banking does not include cashback; promotions may offer cashbacks occasionally.

Are there discounts for transaction volumes?

Large transaction volumes or long-term business clients may negotiate discounted rates.

Is there an official mobile application?

Yes, Gulf African Bank offers a mobile banking application.

On which platforms is the application available?

The app is available on Android and iOS mobile platforms.

What functions are available in the mobile application?

Features include balance checks, transfers, bill payments, airtime top-up, account management, and alerts.

Does functionality differ from the web version?

Mobile and web apps offer similar banking functionality; advanced features may require branch or web access.

Is Touch ID/Face ID supported?

Biometric authentication is supported on compatible devices through the mobile app.

Can the application work offline?

Core functionality like balance checks requires internet; offline access is limited to stored information.

Are there push notifications about operations?

Yes, clients receive push notifications for transactions, alerts, and security updates.

Is dark theme supported?

Dark theme support depends on app version and device; not universally available.

How often is the mobile application updated?

Updates occur several times a year, ensuring improvements, bug fixes, and security enhancements.

Are there beta versions of the application?

Beta access is not standard; app updates and new features are generally released to all users simultaneously.

Is the web interface of the service convenient?

The web interface is straightforward to navigate but not as modern as digital-only fintech competitors.

Is responsive design supported?

Web interfaces are optimized for both desktop and mobile browsers to provide responsive design.

In which languages is the interface available?

Interfaces are provided in English; the app may offer Swahili as well.

Can personalization be configured?

Personal information and notification preferences can be configured; full UI personalization options are limited.

Is there a night mode for the website?

Night mode/dark theme support is not a standard website feature.

Are hotkeys supported?

Hotkeys are not a key feature in standard online banking interfaces.

Can data be exported?

Account statements and transaction data can be exported in PDF and Excel formats for record-keeping or analysis.

Is there an API for developers?

Public developer APIs are not advertised; business clients may access integration features on request.

Is integration with other services supported?

Some integration is available for corporate clients, including salary payments and bulk transfers.

How often is the web interface updated?

Security and functionality updates are made several times each year.

Are there virtual cards in the service?

Virtual cards are not commonly offered; focus is on physical debit cards.

Can disposable cards be created?

Disposable/temporary cards are not a typical service feature.

Is multi-currency account functionality supported?

Multi-currency account options may be available for business clients; most accounts are in KES.

Are there investment products?

Investment services include fixed deposits, savings plans, and select Shari’ah-compliant investment products.

Can interest be earned on balance?

Shari’ah-compliant accounts earn returns based on profit-sharing, not interest, per Islamic law.

Are there credit products?

Credit products such as personal, business, and asset finance are available under compliant structures.

Is P2P trading supported?

Peer-to-peer trading or payment is not a standard consumer feature.

Can cryptocurrencies be bought/sold?

The bank does not offer cryptocurrency exchange or trading services.

Is there acquiring for business?

Merchant acquiring services such as POS terminals and online payments for businesses are available.

Are mass payouts supported?

Bulk payment solutions are available for business clients, including payroll and supplier payments.

Is there a loyalty program in the service?

A formal loyalty program is not featured; special offers or promotions may occur.

How are bonus points earned?

Bonus/reward points accumulation is not typically available; special campaigns may provide rewards.

What can accumulated points be spent on?

Redemption of bonus points, if available, is applied toward campaign-specific offers.

Is there cashback for operations?

Cashback is not a standard feature of Gulf African Bank’s services.

Are there referral programs?

Referral rewards are not a standard public offering.

What privileges do VIP clients have?

VIP customers access higher limits, tailored banking, priority service, and direct support contacts.

Are there seasonal promotions and offers?

Promotions and limited-time offers are occasionally held for various products.

Can premium status be obtained?

Premium/VIP status can be attained based on account balance, transaction volume, or invitation.

Are there partner discounts?

Discounted rates and offers with select partners are provided intermittently.

Are there corporate loyalty programs?

Loyalty initiatives for business clients may exist based on relationship value and usage.

Does the service allow operations with online casinos?

Operations related to online casinos are generally prohibited according to the bank’s ethical guidelines and anti-gambling policy.

Are there restrictions on gambling transactions?

Transactions for gambling and casino activities are restricted as part of compliance and Shari’ah standards.

Can accounts be blocked for casino play?

Accounts may be blocked if used for prohibited gambling transactions against stated policies.

How does the service view gambling?

Gulf African Bank prohibits facilitating gambling payments, aligning with Islamic banking principles.

Are there special conditions for gambling?

Special conditions restrict or forbid gambling-related payments; such attempts are flagged or rejected.

Are casino transactions tracked?

Transactions are monitored for compliance; suspicious or restricted payments are subject to review and blocking.

Can operations with gambling sites be hidden?

Operations with gambling or prohibited transactions are auditable and traceable for regulatory compliance.

Are there notifications about gambling expenses?

Clients are notified if transactions are blocked or flagged as gambling-related.

Are there special fees for gambling operations?

Typically, gambling transactions are not permitted and may result in fees or account restrictions.

Can limits be set on gambling?

Gambling transactions are not allowed; no user-set limits are available as such activity is blocked.

Is there a self-exclusion function?

Gambling exclusion is part of compliance; dedicated self-exclusion features are generally not required.

Can access to gambling sites be restricted?

Access to gambling through banking services is blocked by transaction code or MCC filter.

Is gambling expense control supported?

Expense control tools are not provided for gambling as the bank restricts such transactions.

Are there notifications about limit exceedance?

Users receive notifications if attempting prohibited or limit-exceeding transactions, including gambling.

Can operations with casinos be blocked?

Yes, the bank blocks transactions with identified casinos or online gambling merchants.

Is there gambling expense statistics?

Gambling-specific expense analytics are not available as such transactions are not permitted.

Is a "cooling-off period" supported?

Not applicable, as gambling transactions are blocked at the point of attempt.

Can help be obtained for gambling addiction?

Industry practice is to refer affected clients to external counseling services rather than offer in-house support.

Is there partnership with player assistance organizations?

There is no publicly disclosed partnership with gambling addiction support organizations.

How to set up gambling expense notifications?

Not applicable, since gambling transactions are not processed or supported.

Which online casinos accept this payment method?

Gulf African Bank payment methods are not eligible for online gambling or casino merchant acceptance.

Are there exclusive partnerships with specific casinos?

There are no partnerships with any casino or gambling operators.

Do conditions differ when used in different casinos?

Usage with casinos is not permitted; no conditions apply.

Are there special bonuses for using this method in casinos?

Bonuses for casino use are not applicable.

Can the method be used for both deposits and withdrawals in casinos?

Bank services cannot be used for deposits to or withdrawals from casinos.

Are there geographic restrictions for casino usage?

All forms of gambling-related payments are restricted regardless of geography.

How do casino operators typically process transactions from this method?

Transactions are generally blocked or not facilitated by the bank.

Are there typical processing times when used with casinos?

Not applicable, as the service is not available for casino transactions.

Do casinos usually charge additional fees for this method?

Not applicable, since such transactions are not allowed.

Are there any known compatibility issues with major casino platforms?

Compatibility is not relevant as Gulf African Bank prohibits transactions with casino platforms.