Site logo
What is the official website of the payment service?

https://www.kebhana.com/easyone_index_en.html

Where can I find the customer support contacts?

Customer support details are on the homepage footer and contact or customer support tab at kebhana.com.

What is the hotline phone number?

1599-6111 (domestic); 82-42-520-2500 (overseas); English support: 1544-3500

Is there a toll-free support number?

Hana Bank does not widely advertise a toll-free number; most provided numbers may incur local or international call rates.

What is the email address for technical support?

No specific technical support email provided; general support is available through the website’s contact form or call center.

Are there separate emails for different types of inquiries?

Separate email addresses for departments are not published; inquiries are routed via the main contact channel or branch visit.

Where can I find the online chat support?

Online chat support, if available, can usually be accessed through the official website or mobile banking application.

Does the chat support work 24/7?

Chat support hours are not specified for Hana Bank; typically, chat functions follow standard banking service hours.

Is there support through messengers (Telegram, WhatsApp)?

Messenger-based support is uncommon for Korean banks; official Hana Bank support is mainly phone, website, or in-app.

Can I contact support through social media?

Direct customer support through social media channels is not standard; updates and general info may be available on official social media.

What are the support working hours?

Support typically operates Monday to Friday, 9:00-18:00; branch phone lines and some services may have shorter hours.

Does support work on weekends and holidays?

Most support channels do not operate on weekends and national holidays, except for emergency card or fraud services.

Are there regional offices for in-person visits?

Yes, Hana Bank operates domestic and international branches for in-person support and banking.

Where are the physical offices located?

For example, 35, Eulji-ro, Jung-gu, Seoul, Korea; branch information is available on the official site.

Can I schedule a personal meeting?

Personal banking appointments can be arranged by phone or in person at a branch; advance scheduling is standard.

Are there representatives in different countries?

Yes, Hana Bank has global branches in cities like New York, Tokyo, Hong Kong, Singapore, and others.

In which languages is support available?

Support is available in Korean and English; some overseas branches may offer additional languages.

How quickly does support respond to requests?

Phone response is typically immediate during working hours; online and email inquiries are handled within 1-3 business days.

Is there a priority system for VIP clients?

Priority support for VIP or corporate clients is standard in banking, often through dedicated managers.

Can I request a callback?

Callback requests may be possible via the support hotline or by leaving a message through the official website or app.

When was the payment service founded?

Hana Bank began as Korea Investment Finance Corporation in 1971; became Hana Bank in 1991.

Who is the founder and owner of the service?

Hana Bank is a subsidiary of Hana Financial Group; founder details are not publicly highlighted.

In which country is the company registered?

South Korea

What is the development history of the payment service?

Founded in 1971, became Hana Bank in 1991, expanded by merging with major banks, formed KEB Hana Bank in 2015, and reverted to Hana Bank in 2019.

Have there been major updates or rebranding?

Merged with Seoul Bank (2002), Korea Exchange Bank (2015), and rebranded as KEB Hana Bank, reverting to Hana Bank in 2019.

Who sits on the company's board of directors?

The CEO and Chairman is Ham Young-joo; other board members are publicly listed and rotate per governance policy.

Are there investors or partners in the service?

Hana Bank is owned by Hana Financial Group, with partnerships including global financial entities and support from organizations like IFC.

Does the company participate in stock trading?

Hana Bank itself is a subsidiary; Hana Financial Group is publicly listed on Korean stock exchanges.

What is the company's market capitalization?

As of the latest reports, Hana Financial Group’s market capitalization is available on financial data platforms but is not specified for only Hana Bank.

Are there subsidiary companies or branches?

Subsidiaries include Hana Card, Hana Capital, Hana Life, Hana Savings Bank, and others.

What licenses does the payment service have?

Licensed and regulated as a commercial bank by the Financial Services Commission of South Korea.

Who is the regulator for this service?

Financial Services Commission and Financial Supervisory Service of the Republic of Korea.

In which jurisdictions does the service operate officially?

Operates in South Korea and has licensed branches/offices in regions throughout Asia, North America, and Europe.

Are there licenses for cryptocurrency operations?

No verified information for cryptocurrency operation licenses; Korean banks usually do not directly operate crypto services.

Does the service comply with AML/KYC requirements?

Yes, Hana Bank complies strictly with AGML/KYC practices as required by Korean law and banking regulations.

Are there security certificates (PCI DSS, etc.)?

It is industry standard for major banks to maintain PCI DSS, ISO 27001, and similar security certifications.

Has the service undergone security audits?

Regular mandatory security audits are standard; details on audits are not publicly disclosed for Hana Bank.

Is there insurance for client funds?

Deposits are protected up to the national limits under the Korea Deposit Insurance Corporation policy.

Which international standards does it comply with?

Compliance with international banking, AML, KYC, data security, and risk management standards.

Have there been any regulatory fines or violations?

No major regulatory violations for Hana Bank are publicly disclosed; regulatory issues, if any, are rare and typically published.

What is the overall user rating of the service?

Hana Bank generally holds high user ratings for reliability, digital banking, and customer service in Korea.

Where can I find real reviews about the service?

Real reviews can be found on local platforms such as Naver, Kakao, Google Reviews, and expat forums.

What are the main user complaints?

Main complaints include complex procedures for foreigners, some language barriers, and occasional app or card use issues overseas.

What do users most often praise the service for?

Users praise the convenience, extensive ATM/branch network, good digital banking services, and competitive exchange rates.

Are there issues with fund withdrawals?

Issues may occur with international withdrawals or limits but are generally resolved through customer support.

How do users rate customer support?

Generally rated well for in-branch and phone support; digital help receives mixed reviews depending on issue complexity.

Is the interface convenient according to users?

Mobile and online interfaces are praised for utility and design, although some foreign users report a learning curve.

Are clients satisfied with transaction speed?

Most transactions, including transfers and payments, are completed promptly; users are satisfied with speed.

How do they rate the service's reliability?

Hana Bank is considered one of South Korea’s most reliable banks, with high operational uptime and system stability.

Do users recommend this service?

Most users recommend Hana Bank, especially for residents and businesses in Korea.

How do experts assess the service's reliability?

Financial industry experts recognize Hana Bank for stability, trustworthiness, and robust digital innovation.

Are there industry awards and recognitions?

Hana Bank and Hana Financial Group have received several banking and service excellence awards regionally and internationally.

Does the service participate in payment system rankings?

Yes, it is often ranked among top Korean banks in industry analyses and consumer surveys.

How do independent auditors assess security?

Large commercial banks like Hana Bank receive regular positive scores in third-party security and compliance assessments.

Are there recommendations from financial regulators?

Hana Bank is regulated and recommended for compliance with national and international financial laws.

What reputation does the service have among partners?

Regarded as a reliable and preferred banking partner by businesses, merchants, and institutional clients.

How do they evaluate solution innovation?

Well recognized for advanced digital banking, mobile applications, and open banking APIs.

Are there quality service certificates?

Hana Bank maintains recognized accreditations for banking service quality, security, and management.

Does the company participate in industry conferences?

Yes, Hana Bank regularly joins financial services, fintech, and banking conferences.

How does the service position itself in the market?

Hana Bank positions as a global bank specializing in digital, international, and retail financial services with robust forex services.

Which fiat currencies does the service support?

Primarily KRW; services in USD, EUR, JPY, GBP, and other major world currencies are available at branches.

Are cryptocurrencies supported? Which ones specifically?

Hana Bank does not directly support cryptocurrency services for consumers.

Is there a proprietary cryptocurrency or token?

There is no proprietary cryptocurrency or token issued by Hana Bank.

Can currencies be converted within the service?

Yes, currency exchange between major world currencies is available at branches and online.

What exchange rates are used for conversion?

Uses prevailing Hana Bank rates, which are competitive and updated in real time during business hours.

How often are exchange rates updated?

Rates are updated in real-time during branch hours in line with forex market changes.

Are stablecoins supported?

Hana Bank does not support stablecoins for personal or business transactions.

Can exotic currencies be handled?

Some exotic currencies can be ordered or exchanged through special arrangement at select branches.

Are there currency restrictions in different countries?

Exchange and transaction limits comply with South Korea and partner country currency control regulations.

What types of transfers does the service support?

Supports domestic transfers, international remittance, standing orders, and interbank payments.

Can transfers be made between service users?

Yes, instant or scheduled transfers among Hana Bank customers are supported digitally and in-branch.

Are transfers to bank cards supported?

Transfers to local debit and credit cards are possible; international card transfers may face restrictions.

Is bill payment available?

Bill payment services are supported for registered Korean utilities and service providers.

Are recurring payments supported?

Recurring bill payments and scheduled transfers can be arranged through the app or online banking.

Can automatic transfers be set up?

Automated and recurring transfer options are available via online, app, or in-branch setup.

Is payment scheduling available?

Payment scheduling for future or repeat payments is offered.

Are group payments supported?

Group payments are not a standard feature, but joint payment arrangements can be manually managed.

What are the minimum transaction amounts in the service?

Minimums vary by product, typically from KRW1 for local transfers; international minimums set by policy.

What are the maximum amounts that can be transferred?

Maximums depend on account type, verification, and regulatory guidelines; limits are disclosed per-user.

Are there daily limits on operations?

Yes, daily limits apply based on user verification, account status, and type of operation.

What monthly and annual limits are in effect?

Monthly and annual transaction ceilings apply, in line with regulatory and account type requirements.

Can limits be increased? How?

Users can request higher transaction limits by submitting detailed verification and income source proof at a branch.

Do limits differ for verified users?

Yes, higher transaction and withdrawal limits are available to fully verified users.

Do special limits apply in different countries?

Regulatory limits and controls may vary for overseas transactions, in accordance with both local and Korean regulation.

Can operations be temporarily blocked?

Accounts or specific operations can be suspended temporarily due to security issues, regulatory checks, or user request.

Are there limits on the number of daily operations?

Volume caps on operations are set for security, fraud prevention, and system stability reasons.

What are the minimum amounts for account funding?

Minimum deposit amounts usually start from KRW1 for local funding; methods such as wire may have higher minimums.

What methods of funding are supported?

Supported funding methods include cash deposit, local transfer, wire transfer, check, and select mobile/top-up methods.

Are there fees for funding?

Most funding methods are fee-free for local cash deposits; fees may apply for international or third-party sources.

What are the minimum funding amounts?

Minimum funding starts from KRW1 for in-person deposits; other methods may have higher minimums.

How quickly are funds credited when funding?

Cash and local transfer deposits are credited instantly or within one business day; international transfers may vary.

How can money be withdrawn from the system?

Withdrawals are possible at branches, ATMs, and by transferring to other banks or eligible cards.

What withdrawal methods are available?

ATM, in-branch, wire transfer (domestic/international), and card withdrawals are standard.

Are there fees for fund withdrawal?

Withdrawals at own ATMs are often free; fees usually apply for interbank, international, and third-party withdrawals.

How long does withdrawal take?

Most in-country ATM and branch withdrawals are instant; international transfers can take 1-5 business days.

What withdrawal limits are set?

Withdrawal caps depend on verification, account type, and channel (ATM/online/branch); disclosed in account terms.

How quickly are funds credited when funding with a card?

Card-linked deposit options, if available, typically process instantly or within minutes.

How long does a bank transfer take?

Domestic transfers are usually instant or within hours; international transfers vary based on currency and partner bank.

How quickly do cryptocurrency transfers arrive?

Hana Bank does not process cryptocurrency transactions directly.

Are transfers between users instant?

Yes, in-bank user transfers are typically completed instantly via online and app platforms.

Are there delays when funding on weekends?

Some methods may have reduced processing on weekends, especially for non-cash transactions.

Do holidays affect funding speed?

Yes, local and international holidays can delay non-instant funding and settlement.

Can crediting be accelerated for a fee?

Expedited processing is not standard for Hana Bank’s retail products.

What determines the speed of funding processing?

Processing speed depends on funding method, time of day, banking hours, and system traffic.

Are there notifications about funding status?

Notifications via SMS, app push, or email are available based on user notification settings.

What to do if funding takes too long?

Contact customer support, provide transaction details and proof of the original payment.

How quickly are withdrawal requests processed?

Withdrawal requests through ATM or branch are immediate; wire transfers processed within stated bank times.

How long does card withdrawal take?

Card-based withdrawals at ATM are instant; exceptions may apply for network or system delay.

How quickly do bank transfers arrive?

In-country: usually instant; international: up to 1–5 banking days depending on destination.

Are cryptocurrency withdrawals instant?

Not applicable; Hana Bank does not provide direct cryptocurrency withdrawal services.

Are there withdrawal delays on weekends?

Delays may occur on weekends for certain transfer types, especially international wire.

Do holidays affect withdrawal speed?

Yes, withdrawals requested during holidays may be delayed until the next business day.

Can withdrawal be accelerated for an additional fee?

Express withdrawal for retail consumers is generally not offered.

What determines withdrawal processing time?

Withdrawal speed is determined by method, time submitted, account type, and compliance checks.

Are there notifications about withdrawal status?

Users receive notifications for withdrawal status via SMS, app, or email, based on settings.

Can a withdrawal request be canceled?

Cancellation is only possible if funds have not yet been processed or debited; contact support quickly.

How to register with the payment service?

Visitation to a branch with ID or via online/mobile application with phone authentication and ID upload.

Can registration be done without email?

Email is not mandatory in branch registration; however, digital banking may require an email for verification.

Is phone confirmation required during registration?

Yes, phone number verification is required during account setup.

Are there age restrictions for registration?

Must be at least 19 years old; minors may open accounts with guardian consent.

Is it required to provide real data?

Real, verified information and documentation are required for compliance and regulatory verification.

Can registration be done through social networks?

Registration via social network login is not typical for Korean banks; standard ID verification is required.

Are there country restrictions for registration?

Registration is available to residents and eligible foreigners in Korea; restrictions apply to non-residents.

What verification levels exist?

Basic, enhanced, and corporate verification levels with increasing requirements and feature access.

What documents are required for basic verification?

Valid government-issued ID (e.g., Korean ID card, alien registration card) and local contact information.

Are documents needed for full verification?

Additional documents such as proof of address, employment, or income are needed for enhanced verification.

Are digital copies of documents accepted?

Digital submission of scanned documents is common when opening accounts online or via the app.

How long does the verification procedure take?

Basic verification can be completed within minutes; enhanced may take 1–3 business days.

Can the service be used without verification?

Minimal access (e.g., limited transfers) may be offered, but most banking features require verification.

What restrictions apply to unverified users?

Transfer, withdrawal, and product access limits for unverified users.

Is address confirmation required?

Proof of address is typically required for enhanced verification and mailing of physical cards.

Is a selfie with documents required?

Some online or mobile onboarding processes require a selfie with documents for identification.

How often do documents need to be updated?

Documents are typically requested for update upon expiration, name changes, or regulatory requirements.

What encryption technologies does the service use?

Uses TLS/SSL encryption for data in transit; banking systems employ industry-standard encryption.

Is two-factor authentication supported?

Yes, via SMS codes, authenticator apps, or security cards.

Are there SMS confirmations for operations?

SMS transaction confirmation is standard for online and mobile banking operations.

Is biometric authentication supported?

Biometric logins (fingerprint, facial recognition) are available on the mobile banking app.

Is blockchain technology used?

Hana Bank does not publicly use blockchain for its main consumer payment products.

Is there a multi-level security system?

Multiple security layers are deployed including device authentication, OTP, and access controls.

How is user personal data protected?

Data is protected under Korea’s Personal Information Protection Act and robust IT security policies.

Is cold storage used for cryptocurrencies?

Not applicable, as Hana Bank does not directly manage cryptocurrencies for consumers.

Is there DDoS attack protection?

Yes, enterprise-level DDoS mitigation services and IT security protocols are implemented.

Are regular security audits conducted?

Regular security reviews and regulatory audits are required for Korean commercial banks.

What anti-phishing protection measures are provided?

Anti-phishing warnings, safe-login tools, and user education are provided to prevent fraud.

Is there a suspicious activity detection system?

Automated monitoring and AI tools detect suspicious or anomalous transactions.

How does the service combat money laundering?

AML policies, transaction monitoring, and mandatory reporting procedures are strictly enforced.

What to do when fraud is detected?

Immediately contact customer support, follow instructions, and cooperate with investigation and possible reporting.

How to report suspicious activity?

Reports can be made via the app, website, or by calling customer support directly.

Is there compensation for damage from fraudsters?

Compensation may be available depending on investigation outcomes and adherence to user responsibility.

What user rights exist for disputed transactions?

Customers can formally dispute unauthorized or incorrect transactions for internal investigation.

Is there insurance against cyber attacks?

Industry-standard banking cyber insurance coverage is maintained where mandated or advisable.

What fees does the service charge for transfers?

Fees vary by transfer type—domestic transfers are usually free or low-cost, international transfers incur set fees.

Are fees charged for fund withdrawal?

ATM withdrawals at Hana Bank are commonly free; interbank and international withdrawals are usually charged.

Are there fees for currency conversion?

Currency conversion is subject to published Hana Bank rates and commissions.

Are fees charged for operation cancellation?

Cancellation fees may apply if a transfer is canceled after processing has begun.

Are there fees for expedited operations?

Express or urgent transaction processing fees are uncommon for standard consumer banking.

Are there hidden fees?

Fee disclosure is mandatory; all fees must be shown upfront on product or transaction confirmation pages.

How are fees calculated for large amounts?

Large transaction fees are based on volume, product specifics, and are disclosed before submission.

Are there different tariff plans in the service?

Tariff plans are based on account type (personal, business, VIP); pricing details are provided per offering.

What advantages does VIP status provide?

VIP customers get priority support, higher transaction limits, exclusive products, and preferential rates.

How to get preferential conditions?

Often by maintaining high balances, frequent usage, or enrolling in specific premium services.

Are there free operations per month?

Limited free transactions, especially for ATM withdrawals and intra-bank transfers, are common.

Are there discounts for active users?

Frequent or active users may receive discounts, rewards, or relationship-based offers.

Are there corporate tariffs?

Business and corporate clients access special tariffs and services tailored to needs.

Can individual conditions be obtained?

Personalized conditions are possible for high-value clients or upon negotiation with relationship managers.

Do promotional codes work for fee reduction?

Promo codes or special offers may occasionally be offered for digital banking services.

Are there cashback programs?

Cashback for specific card products or campaigns is available, not typically for banking operations.

Are there discounts for transaction volumes?

Large-volume users and businesses may benefit from reduced fees or preferential rates.

Is there an official mobile application?

Yes, Hana Bank provides an official mobile banking app.

On which platforms is the application available?

Available for iOS and Android platforms.

What functions are available in the mobile application?

Account management, transfers, bill payments, currency exchange, investment, and customer service.

Does functionality differ from the web version?

Some advanced features may be available only on the web; most daily banking can be handled via the app.

Is Touch ID/Face ID supported?

Biometric authentication is supported on compatible devices for login.

Can the application work offline?

App access without internet is limited to basic features; transactions and account updates require connectivity.

Are there push notifications about operations?

Yes, push notifications for transactions and alerts are provided within the app.

Is dark theme supported?

A dark theme is available for the mobile app, subject to version.

How often is the mobile application updated?

The app is updated regularly, several times a year, to enhance features and security.

Are there beta versions of the application?

Beta programs may occasionally be offered for app updates and new feature previews.

Is the web interface of the service convenient?

Hana Bank's online interface is recognized as modern, with user-friendly navigation and functionality.

Is responsive design supported?

Yes, the web platform uses responsive design for mobile and different device types.

In which languages is the interface available?

Interfaces are offered in Korean and English, with some support for other languages in select subsidiaries.

Can personalization be configured?

Users can personalize dashboard, notifications, and interface settings in the online and mobile app.

Is there a night mode for the website?

Night or dark mode is often available on the web interface.

Are hotkeys supported?

Keyboard shortcut support is limited but present in some online banking modules.

Can data be exported?

Users can export transaction histories and account data in formats such as CSV or PDF.

Is there an API for developers?

Open banking APIs are available for institutional clients, fintechs, and some business users.

Is integration with other services supported?

Hana Bank supports integration with select Korean fintech apps and payment platforms.

How often is the web interface updated?

Web platform updates are implemented regularly to ensure security and improve user experience.

Are there virtual cards in the service?

Hana Card, a Hana Bank subsidiary, issues virtual cards for online and mobile use.

Can disposable cards be created?

Disposable and single-use cards are available through Hana Card for added transaction security.

Is multi-currency account functionality supported?

Some business and premium accounts support holding multiple currencies.

Are there investment products?

Hana Bank offers savings, term deposits, mutual funds, and other investment products.

Can interest be earned on balance?

Interest is paid on eligible checking, savings, and deposit accounts as per product terms.

Are there credit products?

Credit cards, personal loans, mortgages, and other loan products are provided.

Is P2P trading supported?

Peer-to-peer trading is not a standard Hana Bank service; investment and loan products are offered.

Can cryptocurrencies be bought/sold?

Hana Bank retail banking does not facilitate cryptocurrency purchase or exchange.

Is there acquiring for business?

Merchant acquiring and payment processing is offered via Hana Card for business clients.

Are mass payouts supported?

Corporate banking services allow for bulk and mass payment solutions.

Is there a loyalty program in the service?

Loyalty benefits are offered primarily through card rewards programs.

How are bonus points earned?

Points are accumulated by using Hana Bank-issued cards and meeting usage thresholds.

What can accumulated points be spent on?

Points can be redeemed for goods, services, travel, vouchers, or statement credits.

Is there cashback for operations?

Cashback is offered for select credit card transactions and promotions.

Are there referral programs?

Referral programs are run occasionally for new customer acquisition.

What privileges do VIP clients have?

VIP clients receive preferential rates, higher limits, dedicated managers, and exclusive offers.

Are there seasonal promotions and offers?

Regular seasonal campaigns and offers are promoted on digital channels.

Can premium status be obtained?

Premium account status can be gained by meeting specified banking relationship criteria.

Are there partner discounts?

Exclusive merchant and merchant partner discounts are provided via Hana Card and promotional partnerships.

Are there corporate loyalty programs?

Corporate reward and loyalty arrangements are available for business clients.

Does the service allow operations with online casinos?

South Korean regulatory policy usually restricts or blocks regular banking for online gambling and casino sites.

Are there restrictions on gambling transactions?

Gambling-related transactions may be limited or declined in line with Korean law.

Can accounts be blocked for casino play?

Accounts may face restriction or investigation for repeated gambling transactions.

How does the service view gambling?

Adheres strictly to local laws, which generally restrict gambling-related use of banking services.

Are there special conditions for gambling?

Gambling transactions are generally not supported; no special conditions for such use.

Are casino transactions tracked?

Such transactions are subject to monitoring and compliance controls per national regulation.

Can operations with gambling sites be hidden?

Transactions are recorded as per regulatory requirements and cannot be concealed.

Are there notifications about gambling expenses?

Expense categories are not automatically highlighted as gambling in notifications unless flagged as suspicious.

Are there special fees for gambling operations?

No gambling-specific fees; transactions may be blocked or declined.

Can limits be set on gambling?

Spending limits can be set by individuals; specific gambling controls are not advertised.

Is there a self-exclusion function?

Self-exclusion for gambling is not standard; support may be available through civil support groups.

Can access to gambling sites be restricted?

Policies may restrict or block known gambling site transactions.

Is gambling expense control supported?

Not directly within Hana Bank; such tools are available from third-party apps.

Are there notifications about limit exceedance?

Spending alert notifications can be set up for overall account activity, not specifically gambling.

Can operations with casinos be blocked?

Casino-related transactions are generally blocked in accordance with South Korean law.

Is there gambling expense statistics?

Gambling expense reporting is not a standard banking feature.

Is a "cooling-off period" supported?

Not typically supported for personal account control.

Can help be obtained for gambling addiction?

Support resources are accessible through external support agencies and civil organizations.

Is there partnership with player assistance organizations?

No direct partnerships by Hana Bank with gambling help organizations are advertised.

How to set up gambling expense notifications?

General account alert notifications can be enabled; specific gambling notifications are not available.

Which online casinos accept this payment method?

Due to legal restrictions, online casinos do not typically accept direct payments from South Korean banks.

Are there exclusive partnerships with specific casinos?

No, South Korean law prohibits such partnerships.

Do conditions differ when used in different casinos?

Not applicable due to regulatory environment.

Are there special bonuses for using this method in casinos?

No casino-specific payment bonuses are offered or permitted.

Can the method be used for both deposits and withdrawals in casinos?

Direct deposits and withdrawals at online casinos are not supported.

Are there geographic restrictions for casino usage?

The use of banking services for gambling is restricted by law in South Korea.

How do casino operators typically process transactions from this method?

Transactions from South Korean banks are typically blocked or declined by casino operators.

Are there typical processing times when used with casinos?

Not applicable; such operations are generally restricted.

Do casinos usually charge additional fees for this method?

Not applicable, as direct casino funding via Hana Bank is not permitted.

Are there any known compatibility issues with major casino platforms?

Hana Bank accounts are not compatible with gambling transactions due to South Korean regulation.