The official website related to Hjartdal og Gransherad Sparebank payment services is currently redirected to https://www.skuesparebank.no, where online banking and payment services for Hjartdal og Gransherad Sparebank customers are accessible.
Customer support contacts can be found on the official site https://www.skuesparebank.no under the contact or customer service section.
The main customer service phone number for Hjartdal og Gransherad Sparebank is +47 35 02 84 00.
There is no verified information available about a toll-free support number specifically for Hjartdal og Gransherad Sparebank; typically, regional savings banks in Norway primarily provide local standard-rate contact numbers.
There is no verified specific technical support email for Hjartdal og Gransherad Sparebank; industry practice is to have general customer service and technical support through shared email addresses or contact forms on the official site.
No specific verified emails for different inquiries have been found; generally, banks maintain separate contact points such as customer service, loans, and corporate services through different channels or contact forms.
There is no publicly verified information about online chat support for Hjartdal og Gransherad Sparebank; many regional banks provide support mainly via phone and email.
Given the lack of verified chat support, there is no information confirming 24/7 availability of such a service.
There is no verified availability of customer support through messaging apps like Telegram or WhatsApp for Hjartdal og Gransherad Sparebank.
Customer support is generally available during standard banking hours, typically Monday to Friday from around 08:00 to 16:00 or 17:00 local time, consistent with typical Norwegian savings bank practices.
There is no verified weekend or holiday support service; typically, Norwegian banks do not provide support during weekends or official public holidays.
Yes, Hjartdal og Gransherad Sparebank maintains physical branches or offices for in-person banking services.
The primary physical office is located at Storgata 22, 3674 Notodden, Norway.
Yes, personal meetings can be scheduled by contacting the bank by phone or email, as is standard practice for local banks.
There is no indication of international representative offices; Hjartdal og Gransherad Sparebank operates primarily in Norway.
Support is available primarily in Norwegian; English support may be available but is not explicitly verified.
Typical response times for calls and emails in local banks range from a few hours to one business day depending on inquiry complexity.
There is no publicly verified information on VIP client priority support; generally, smaller local banks focus on personalized customer service.
Customers can typically request a callback through phone or online inquiry, following standard banking service procedures.
Hjartdal og Gransherad Sparebank was established as a local savings bank decades ago, with specific founding year data not verified from sources.
Ownership is under the savings bank structure typical for Norwegian local banks; founders' individual details are not publicly verified.
The company is registered in Norway, operating under Norwegian banking regulations.
The bank has served the local community with traditional banking services, evolving with modern payment and online banking technologies, recently merging with Skue Sparebank to expand services.
As of August 2023, Hjartdal og Gransherad Sparebank merged with Skue Sparebank, directing customers to the Skue Sparebank platform and branding.
Specific board member data is not publicly verified; typical governance includes local business leaders and bank executives in Norwegian savings banks.
The bank is a member of the Eika Alliance, a Norwegian banking group partnership offering shared products and services.
Hjartdal og Gransherad Sparebank is not publicly traded; it operates as a savings bank under Norwegian law.
Market capitalization is not applicable as this is a savings bank not listed on a stock exchange.
The bank has local branches and affiliates within the Eika Gruppen network but no publicly verified subsidiaries.
Hjartdal og Gransherad Sparebank is licensed as a savings bank under the Financial Supervisory Authority of Norway with reference number 937893299.
The bank operates officially within Norway.
There is no verified information that Hjartdal og Gransherad Sparebank holds licenses for cryptocurrency operations.
The bank complies with Norwegian AML and KYC regulations, including identity verification and customer due diligence.
The bank likely complies with common security standards required for payment and banking operations, though specific certificate details are not publicly verified.
Standard industry practice includes periodic external and internal security audits; no specific audit details are publicly available.
Deposits are protected up to 2,000,000 NOK under the Norwegian Banks' Guarantee Fund (NBGF).
The bank complies with Norwegian and EU banking regulations and Eika Alliance standards.
No publicly available information indicates regulatory fines or violations.
Limited user reviews can be found on banking review platforms, local business listings, or community forums related to Norwegian banks.
Common complaints in regional banks relate to limited digital features or slower service turnaround compared to larger banks.
Users often praise friendly, personalized customer service and local community focus.
No verified widespread issues with fund withdrawals have been reported.
User experience is typical of regional Norwegian banks, functional though not as advanced as major international banks.
Transaction speeds meet normal banking standards for Norway with local and SEPA payments processed timely.
Local community users typically recommend the bank for personal and small business banking.
Experts view it as a stable local savings bank with solid financial metrics and participation in the national deposit guarantee scheme.
There are no publicly noted major industry awards specific to this bank.
The bank ranks as the 72nd largest bank in Norway by assets, with a 0.09% market share as of 2023.
Regulatory bodies approve and supervise the bank’s operations as a licensed financial institution.
The bank holds a positive reputation in local banking circles, being part of the Eika Gruppen partnership.
The bank leverages the Eika Alliance for product solutions but innovation ratings are not specifically available.
No specific quality certificates are publicly listed.
No specific information on conference participation is available.
It positions as a regional savings bank focused on personal and SME banking in Telemark and surrounding areas.
The bank supports Norwegian Krone (NOK) primarily and Euro (EUR) for cross-border transfers within SEPA.
There is no verified support for cryptocurrencies.
No proprietary cryptocurrency or token is issued.
Currency conversion is typically supported for major currencies like EUR through international transfer services.
Exchange rates are based on prevailing market rates with typical bank margins applied.
Rates are updated daily or per transaction basis in line with market fluctuations.
There is no support for stablecoins.
Exotic currencies handling is not typically supported given the bank’s regional focus.
The bank complies with Norwegian and international currency control regulations and restrictions.
The bank supports domestic transfers, SEPA payments, international SWIFT transfers, and internal bank transfers.
Yes, internal transfers between account holders are supported.
Transfers directly to bank cards are generally not supported; payments are routed through accounts.
Yes, transfers to other bank accounts domestically and internationally are supported.
Bill payment services are available through online banking platforms.
Recurring payment setups are supported as standard in online banking.
Yes, automatic transfers and standing orders can be configured by customers.
Payment scheduling features are supported for future-dated transactions.
Group payment or splitting features are not specifically documented.
No verified information on payment link creation is available.
Minimum transaction amounts vary by payment type and currency; small-value transfers are generally allowed.
Transfer limits depend on account type and verification status, often subject to individual bank policies.
Daily operational limits exist conforming to regulatory and bank policy, varying by transaction type and verification.
Monthly and annual limits are governed by regulatory standards and bank internal risk assessments.
Limits can usually be increased upon customer request and additional verification.
Verified users typically have higher transaction limits compared to unverified or newly registered users.
New accounts might have restrictions or lower limits until verification and tenure.
Geographic regulatory constraints may impose specific limits.
Yes, for security or compliance reasons accounts or operations can be blocked temporarily.
Transaction count limits may apply based on operational risk control.
Minimum funding amounts depend on the deposit method, generally low or no minimum for common funding channels.
Supported funding methods include bank transfers, possibly card payments, and deposits at branches.
Fees for deposits depend on the method; many transfers are free while others may incur minor fees.
Minimum deposit amounts vary; typically small amounts are acceptable.
Fund credits are usually immediate for internal transfers, 1–3 business days for external transfers.
Withdrawals can be made by cash at branches, transfers to other bank accounts, or card cash withdrawals.
Withdrawal fees may apply depending on method and account terms.
Withdrawal processing time varies; instant for ATMs, 1–3 business days for bank transfers.
Withdrawal limits depend on account type, transaction type, and verification level.
Card funding credits usually occur within minutes to a few hours depending on the provider.
Bank transfers typically take 1–3 business days domestically; international transfers may take longer.
Cryptocurrency transfers are not supported.
Internal transfers within the bank are typically instant or near-instant.
Funding via bank transfers on weekends may be delayed until next business day.
Public holidays generally pause processing of bank transfers.
Express or instant payment options may be available for an additional fee, depending on bank services.
Processing speed is influenced by the payment method, network, and bank operational hours.
Customer notifications about funding status are typically provided via SMS or email.
Contact customer support to investigate delays; verify transaction reference numbers.
Withdrawal requests are processed within the same or next business day depending on method.
Card cash withdrawals are generally instant at ATMs.
Bank transfers usually arrive within 1-3 business days.
Cryptocurrency withdrawals are not applicable.
Withdrawals requested on weekends may be processed the next working day.
Withdrawals may be delayed by bank holidays.
Some banks offer faster processing for fees, but no verified info specifically for this bank.
Processing depends on withdrawal method, bank policies, and external networks.
Withdrawal status notifications are normally sent via SMS or email.
Withdrawal cancellation is possible depending on the transaction status and bank policy.
Registration typically involves completing an application online or in-branch with verified identification.
Required information includes personal ID, address, contact details, and proof of identity.
Email is typically required for account alerts and online banking access.
Phone number confirmation is commonly required for security and communication.
The minimum age to register is typically 18 years.
Yes, business accounts are available upon meeting documentation and verification requirements.
Real and verifiable data must be provided to comply with AML and KYC laws.
Registration is primarily limited to residents or persons with a Norwegian ID number.
Account activation usually takes a few days to a few weeks, depending on verification.
Verification levels commonly include basic and enhanced verification for higher limits.
Basic documents include valid passport or national ID card and proof of address.
Enhanced verification may require income proof, employment details, and extra identity documents.
Digital documents are commonly accepted for initial verification.
Verification is generally completed within a few business days.
Limited functionality is available without verification to adhere to compliance.
Unverified users face limited transaction amounts and service restrictions.
Address verification is required and typically performed through official documents.
Many banks now use selfie and document photo verification as part of enhanced security.
Documents may need renewal every few years or if information changes.
The bank likely uses TLS/SSL encryption for data protection.
Two-factor authentication is generally supported for enhanced security.
SMS verifications for transactions are common practice.
Biometrics may be supported in mobile apps for customer convenience and security.
There is no verified use of blockchain technology in their payment services.
Security typically involves multi-layered protection including encryption, authentication, and monitoring.
The bank complies with GDPR and Norwegian data protection laws.
Cryptocurrency services are not verified, so cold storage use is not applicable.
Banks generally have DDoS protection measures in place.
Regular internal and external security audits are industry standard though specific reports are not public.
Anti-phishing education and secure login methods are normally used.
Monitoring for unusual activity aligns with AML compliance practices.
Through KYC, transaction monitoring, and reporting suspicious activities.
Accounts suspected of fraud or AML risks are blocked as per regulatory requirements.
Customers must report immediately; the bank investigates and acts according to policies.
Customers report via customer service channels or dedicated fraud departments.
Compensation policies exist within regulatory frameworks but vary by case.
Users can dispute transactions and get investigations per consumer protection laws.
Contact customer service and provide required information to resolve blocking issues.
Banks may hold cyber risk insurance as part of operational risk management.
Transfer fees depend on transaction type and channel; domestic SEPA transfers are typically low-cost.
Funding fees vary; many bank transfers are free while card payments may incur charges.
Withdrawal fees depend on method and account agreements.
Currency conversions typically include a margin fee and possibly service charges.
No public information suggests inactivity fees.
Maintenance fees may apply depending on account type and services used.
Cancellation fees are generally minimal or nonexistent.
Express service fees may apply for urgent payments or transfers.
The bank is obligated to disclose fees transparently as regulated in Norway.
Large transactions may incur proportional fees or compliance-related charges.
Different account and service plans with varying fees exist.
VIP customers typically receive personalized service and fee reductions but no specific program is verified.
Preferential conditions are usually granted based on relationship size and loyalty.
Some free transaction allowances are generally included in account packages.
Discounts or fee waivers may apply for active or high-volume clients.
Corporate accounts have tailored tariff structures.
Custom terms may be negotiated individually for significant clients.
No verified system for promo codes.
No publicly verified cashback programs.
Volume discounts may be negotiated for businesses.
The bank offers online banking via the Skue Sparebank digital platform with mobile app access.
Mobile apps are available on iOS and Android platforms via Skue Sparebank.
Functions include account overview, payments, transfers, card management, and loan services.
Mobile app generally has core banking features with some differences for usability.
Biometric authentication is supported on mobile devices for login.
Offline functionality is limited; internet is required for transactions.
Push notifications for transactions are generally supported.
Dark mode availability depends on app version and device settings.
App updates are released periodically to improve security and functionality.
There is no public information on beta app versions.
The web platform via Skue Sparebank is user-friendly and functional.
The website supports responsive design for mobile and desktop access.
Interface languages include Norwegian and likely English.
Night/dark mode for the website is not specifically noted.
Keyboard shortcuts are generally not a feature of banking websites.
Some banks allow transaction data export in formats like CSV; no specific info.
Banking APIs may exist through partnerships but not publicly documented for this bank.
Integration via the Eika Gruppen alliance and through partnerships like GoCardless is supported.
Updates are rolled out periodically aligned with system maintenance.
No verified issuance of virtual cards specifically for Hjartdal og Gransherad Sparebank users.
Disposable card services are not verified.
Multi-currency accounts are not typically available at this regional bank level.
Investment services may be offered through Eika Gruppen or partners.
Interest on deposit accounts is typically available.
Credit products include consumer loans, car loans, and mortgages.
P2P trading is not supported.
Cryptocurrency exchange is not supported.
Merchant acquiring services may be available through partnerships but not directly verified.
No public confirmation of mass payout services.
Loyalty programs are not documented.
No verified bonus point systems exist.
No cashback for transactions is publicly disclosed.
Referral programs are not verified.
VIP benefits may include personalized service and fee discounts but no specific program details.
Seasonal banking promotions are not specifically documented.
No verified premium upgrade program is public.
No publicly verified partner merchant discount programs.
No specific corporate loyalty programs documented.
Information on support or restrictions for online casino transactions is not publicly available.
Standard banking regulations apply; specific gambling-related transaction policies are not verified.
Banks reserve the right to block accounts for suspicious activities including gambling-related concerns.
No official stance publicly available.
No publicly known special terms.
Transactions undergo standard monitoring consistent with AML regulations.
Banks comply with laws and regulations; transactions are transparent for regulatory purposes.
Not specifically available.
No specific gambling fees publicly noted.
Users may set spending controls through general banking tools.
Self-exclusion services for gambling may be managed via external services, not banking-specific.
Not a standard banking service feature.
Limited or no direct gambling expense controls.
Notifications for spending limits are typically available but not gambling specific.
Yes, suspicious activity can be blocked under compliance rules.
No specific cooling-off period for gambling is documented.
Support for gambling addiction is typically provided by government and nonprofit organizations, not the bank directly.
No publicly disclosed partnerships.
Not applicable for this bank.
No verified list available.
No exclusive casino partnerships.
Not applicable.
Not applicable.
No verified casino deposit or withdrawal support.
Standard banking jurisdiction rules apply.
Not applicable.
Not applicable.
Not applicable.
None known.
