What is the official website of the payment service?
https://www.icicibank.com
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Where can I find the customer support contacts?
The customer service contacts are listed on the 'Contact Us' section at the bottom of https://www.icicibank.com
What is the hotline phone number?
1860 120 7777
Is there a toll-free support number?
Toll-free support is available at 1800 1080
What is the email address for technical support?
Are there separate emails for different types of inquiries?
Yes, there are specific email addresses for products such as credit cards, loans, and corporate accounts listed on the website.
Where can I find the online chat support?
Online chat is accessible via the 'Ask iPal' icon on the ICICI Bank website and within the mobile banking app.
Does the chat support work 24/7?
ICICI Bank’s chat support is available 24/7 for customer queries.
Is there support through messengers (Telegram, WhatsApp)?
Support is available through WhatsApp at +91 86400 86400; Telegram support is not promoted.
What are the support working hours?
Phone and online support typically operate 24/7 for common banking services; branch hours are usually 9:30 AM to 3:30 PM.
Does support work on weekends and holidays?
Phone and chat support are available on weekends and holidays; branch services may not operate on holidays.
Are there regional offices for in-person visits?
Yes, ICICI Bank has regional branches throughout India for in-person services.
Where are the physical offices located?
Branches and offices are located in major cities across India such as Mumbai, Delhi, Bangalore, and more.
Can I schedule a personal meeting?
Customers can schedule branch appointments online or via phone, subject to branch availability and service type.
Are there representatives in different countries?
ICICI Bank has international offices in select countries such as the UK, US, Canada, Singapore, and UAE.
In which languages is support available?
Support is available in English, Hindi, and several major regional Indian languages.
How quickly does support respond to requests?
Average phone and chat responses are within minutes; email responses may take up to 2 business days.
Is there a priority system for VIP clients?
Premium banking customers are offered priority support, dedicated managers, and faster response times.
Can I request a callback?
Callback requests are accepted via the website, mobile app, and customer helpline for select products and services.
When was the payment service founded?
ICICI Bank was founded in 1994.
Who is the founder and owner of the service?
Founded by Industrial Credit and Investment Corporation of India (ICICI); ownership is public, traded on stock exchanges.
What is the development history of the payment service?
ICICI Bank began as a financial institution in 1994, launched internet banking in 1999, and expanded rapidly into retail banking and global operations over the next decade.
Have there been major updates or rebranding?
ICICI Bank has introduced digital banking innovations, rebranded its digital platforms, and upgraded services regularly since its inception.
Who sits on the company's board of directors?
The board consists of senior executives and independent directors, including chairperson Girish Chandra Chaturvedi and CEO Sandeep Bakhshi.
Are there investors or partners in the service?
Major institutional investors, private shareholders, and strategic partners; collaborations include VISA, Mastercard, NPCI, and fintech firms.
Does the company participate in stock trading?
Yes, ICICI Bank is publicly traded on NSE and BSE in India and NYSE in the US.
What is the company's market capitalization?
As of August 2025, ICICI Bank’s market capitalization is over $100 billion.
Are there subsidiary companies or branches?
Subsidiaries include ICICI Prudential Life, ICICI Lombard General Insurance, ICICI Securities, and global representative offices.
What licenses does the payment service have?
ICICI Bank holds a banking license from the Reserve Bank of India and various financial service authorizations.
In which jurisdictions does the service operate officially?
Official operating jurisdictions are India, with branches and offices in select international markets.
Are there licenses for cryptocurrency operations?
ICICI Bank does not currently possess official licenses for direct cryptocurrency operations.
Does the service comply with AML/KYC requirements?
ICICI Bank complies with RBI-mandated AML and KYC regulations for all customers and transactions.
Are there security certificates (PCI DSS, etc.)?
ICICI Bank is PCI DSS compliant for card payments and maintains ISO/IEC security certifications.
Has the service undergone security audits?
Security audits are routinely conducted internally and by external agencies to ensure standards and compliance.
Is there insurance for client funds?
Deposits are insured under the Deposit Insurance and Credit Guarantee Corporation, as per Indian regulatory requirements.
Which international standards does it comply with?
Compliance with PCI DSS, ISO/IEC 27001, RBI guidelines, and FATCA for overseas operations.
Have there been any regulatory fines or violations?
ICICI Bank has faced regulatory penalties over the years for operational lapses, as reported by RBI and other authorities.
Where can I find real reviews about the service?
Major review platforms include Google Reviews, MouthShut, Trustpilot, and app stores.
What are the main user complaints?
Common complaints involve customer service delays, ATM and online transaction issues, and loan processing speeds.
What do users most often praise the service for?
Users frequently praise ICICI Bank for its digital banking features, convenient mobile app, and wide branch network.
Are there issues with fund withdrawals?
Occasional withdrawal issues such as delays and ATM errors are reported, typically resolved promptly.
Is the interface convenient according to users?
The digital interfaces are generally rated as user-friendly and modern, with positive feedback for mobile banking.
Are clients satisfied with transaction speed?
Most users report high satisfaction with transaction speed, especially for app and online banking.
Do users recommend this service?
Recommendation rates are above average, particularly for urban customers and digital channel users.
How do experts assess the service's reliability?
Financial analysts consider ICICI Bank one of India’s most reliable major banks due to compliance and IT infrastructure.
Are there industry awards and recognitions?
ICICI Bank has won numerous awards such as Best Digital Bank, Best Retail Bank, and technology innovation honors.
Does the service participate in payment system rankings?
ICICI Bank regularly ranks among the top private sector banks in India in industry studies.
Are there recommendations from financial regulators?
ICICI Bank is regularly featured in RBI and industry reports as a leading private sector bank.
What reputation does the service have among partners?
The bank has a positive reputation for reliable payment processing and partnership support.
How do they evaluate solution innovation?
ICICI Bank is noted for digital transformation leadership, new app features, and rapid fintech adoption.
Are there quality service certificates?
The bank holds ISO certifications and industry quality assurance awards.
Does the company participate in industry conferences?
ICICI Bank representatives speak at major banking, fintech, and payments industry events globally.
How does the service position itself in the market?
ICICI Bank positions itself as a leading digital bank focused on innovative retail and fintech solutions.
Which fiat currencies does the service support?
Supports Indian Rupees (INR) primarily; also offers services in USD, GBP, EUR for certain international operations.
Are cryptocurrencies supported? Which ones specifically?
ICICI Bank does not directly support cryptocurrencies for payment or banking transactions.
Is there a proprietary cryptocurrency or token?
There is no native cryptocurrency or token issued by ICICI Bank.
Can currencies be converted within the service?
Currency conversion is available for authorized NRI and international banking customers.
What exchange rates are used for conversion?
Exchange rates are based on prevailing interbank and market rates set by ICICI Bank at transaction time.
How often are exchange rates updated?
Exchange rates are updated in real time based on forex markets and bank policies.
Are stablecoins supported?
ICICI Bank does not support stablecoins in its banking products.
Can exotic currencies be handled?
Limited handling of exotic currencies for NRI and corporate customers through authorized forex branches.
Are there currency restrictions in different countries?
Restrictions apply as per RBI regulations and local foreign exchange rules in each jurisdiction.
What types of transfers does the service support?
Supports NEFT, RTGS, IMPS, UPI, SWIFT, internal and international fund transfers.
Can transfers be made between service users?
Yes, internal transfers are supported via online, app, and branch banking.
Are transfers to bank cards supported?
Debit card-to-debit card transfers are supported through UPI and card services.
Can money be transferred to bank accounts?
Money can be transferred to domestic and international bank accounts using multiple transfer modes.
Is bill payment available?
Bill payment for utilities, mobile recharge, and other services are available online and in the app.
Are recurring payments supported?
Recurring payment setup is supported for billers and standing instructions.
Can automatic transfers be set up?
Automated payments and transfers can be scheduled through standing instructions and app features.
Is payment scheduling available?
Payment scheduling for future dates is supported via the website and mobile app.
Are group payments supported?
Group splitting features are available in the app for select payments and peer-to-peer transfers.
Can payment links be created?
Merchants and individuals can create payment links through integrated payment solutions.
What are the minimum transaction amounts in the service?
Minimum amounts vary; typically as low as INR1 for UPI, and INR10 for NEFT.
What are the maximum amounts that can be transferred?
Daily maximums depend on mode; up to INR2,00,000 for UPI, higher limits for NEFT/RTGS, subject to account type.
Are there daily limits on operations?
UPI daily limits are INR1,00,000-2,00,000. Other payment modes have RBI- and bank-set limits.
What monthly and annual limits are in effect?
Monthly and annual limits depend on product, user verification status, and regulatory guidelines.
Can limits be increased? How?
Limits can be increased upon request via branch, app, or helpline, requiring identity and account checks.
Do limits differ for verified users?
Verified users have higher transaction limits; KYC-compliant accounts enjoy full capabilities.
Are there restrictions for new accounts?
New accounts have reduced limits and may need full KYC before unrestricted access.
Do special limits apply in different countries?
International remittance and transaction limits vary by destination and customer profile.
Can operations be temporarily blocked?
Temporary account blocks may be placed for security, regulatory, or suspicious activity reasons.
Are there limits on the number of daily operations?
Daily operation count limits exist per payment mode as per RBI and bank policy.
What are the minimum amounts for account funding?
Minimum deposit amounts vary by product; savings accounts can be funded with as little as INR500.
What methods of funding are supported?
Supported methods include cash, cheque, NEFT/RTGS/IMPS/UPI, card funding, and debit orders.
Are there fees for funding?
Deposits via cash and cheque are usually free; online transfers may involve nominal charges per RBI norms.
What are the minimum funding amounts?
Minimum funding levels depend on account type; for savings, INR500-INR10,000 depending on product.
How quickly are funds credited when funding?
Online transfers (UPI, IMPS) are instant; NEFT/RTGS within identified bank hours; cheques may take up to 2-3 days.
How can money be withdrawn from the system?
Withdrawals via ATM, branch banking, NEFT/IMPS, and fund transfer to external accounts.
Are there fees for fund withdrawal?
ATM withdrawals may attract fees after free limit; online transfers have nominal or no charges.
How long does withdrawal take?
Instant for ATMs and IMPS; NEFT/RTGS within the bank’s clearing cycles.
What withdrawal limits are set?
ATM and online withdrawal limits depend on account and card type; daily limits apply for transfer modes.
How quickly are funds credited when funding with a card?
Card-based funding is credited instantly or within a few minutes.
How long does a bank transfer take?
NEFT: 2 hours during working hours. RTGS: Immediate; IMPS and UPI: Instant.
How quickly do cryptocurrency transfers arrive?
Cryptocurrency transfers are not supported by ICICI Bank.
Are transfers between users instant?
In-app and UPI/IMPS transfers between ICICI users are instant.
Are there delays when funding on weekends?
UPI and IMPS are 24/7; NEFT/RTGS may be delayed until bank working hours resume.
Do holidays affect funding speed?
National holidays may delay NEFT/RTGS; instant payment modes operate normally.
Can crediting be accelerated for a fee?
No expedited crediting option for standard transfers; express corporate banking options may be available.
What determines the speed of funding processing?
Speed depends on method (UPI, NEFT, RTGS), regulatory timeframes, and system load.
Are there notifications about funding status?
Customers receive instant SMS/email/app notifications upon account funding.
What to do if funding takes too long?
Contact customer support via phone, branch, or digital channels with transaction details and reference numbers.
How quickly are withdrawal requests processed?
Withdrawals are processed instantly via ATM and app, subject to transaction limits and verification.
How long does card withdrawal take?
Card withdrawals at ATMs are processed in real time; interbank transactions may take longer.
How quickly do bank transfers arrive?
IMPS and UPI are instant; NEFT and RTGS processed within hours based on schedules.
Are cryptocurrency withdrawals instant?
Cryptocurrency withdrawals are not supported by ICICI Bank.
Are there withdrawal delays on weekends?
Weekend delays may occur only with NEFT/RTGS; instant modes are unaffected.
Do holidays affect withdrawal speed?
NEFT/RTGS may be unavailable; UPI and IMPS are operational.
Can withdrawal be accelerated for an additional fee?
Express withdrawal for standard accounts is unavailable; business products may offer expedited processing.
What determines withdrawal processing time?
Payment method, account verification, transaction size, and system schedules affect withdrawal speed.
Are there notifications about withdrawal status?
SMS and email notifications are sent for withdrawals and transfers.
Can a withdrawal request be canceled?
Withdrawal request cancellation is not possible once processed; pending transfers may be canceled by contacting support.
How to register with the payment service?
Register via branch, website, or app by providing personal details, proof of identity, and completing KYC.
What data is needed to create an account?
Personal name, address, phone/email, PAN card, proof of identity and address, income proof for some products.
Can registration be done without email?
Registration can be done with just a mobile number and physical documents; email optional but recommended.
Is phone confirmation required during registration?
Mobile number verification is required during digital and physical registration.
Are there age restrictions for registration?
Minimum age is 18 years for individual savings accounts; minors require guardian co-sign.
Can a corporate account be created?
Business and corporate accounts are available; require incorporation documents, PAN, and signatory verification.
Is it required to provide real data?
Real and valid data is required for regulatory compliance and AML/KYC checks.
Are there country restrictions for registration?
Non-resident accounts available; restrictions apply as per RBI guidelines and foreign citizen regulations.
How long does account activation take?
Digital accounts are typically activated within minutes to a day; physical account activation in 1-3 business days.
What verification levels exist?
Basic, full KYC, and enhanced verification tiers depending on account type and product features.
What documents are required for basic verification?
Photo ID, address proof, PAN card, and passport-size photograph.
Are documents needed for full verification?
Full KYC requires additional documents such as income proof and corporate documentation for business accounts.
Are digital copies of documents accepted?
Yes, digital and scanned documents are accepted for KYC and onboarding via app and web.
How long does the verification procedure take?
Verification takes a few minutes for digital onboarding; 1-3 days for physical documents.
Can the service be used without verification?
Limited services are available for unverified users; full functionality requires successful KYC.
What restrictions apply to unverified users?
Restrictions include lower transaction limits, deposit caps, and inability to access credit or investment products.
Is address confirmation required?
Yes, address verification is required for full account access and regulatory compliance.
Is a selfie with documents required?
Some account types may require a selfie with documents for digital verification and fraud prevention.
How often do documents need to be updated?
Document updates required upon expiry or as mandated by regulatory guidelines.
What encryption technologies does the service use?
Encryption is provided through SSL/TLS, AES, and other industry-standard protocols on web and app.
Is two-factor authentication supported?
2FA is supported and strongly recommended for account login and select transactions.
Are there SMS confirmations for operations?
SMS is used for OTP verification and transaction confirmations.
Is biometric authentication supported?
Biometric authentication is supported in mobile apps for login and transaction approvals.
Is blockchain technology used?
ICICI Bank does not utilize blockchain for its mainstream banking services.
Is there a multi-level security system?
Security includes multi-level protections: login credentials, OTPs, biometrics, transaction risk analysis.
How is user personal data protected?
User data is protected with encryption, access controls, customer privacy policies, and compliant data handling protocols.
Is cold storage used for cryptocurrencies?
Cryptocurrencies are not supported or stored by ICICI Bank.
Is there DDoS attack protection?
Yes, the bank employs advanced DDoS protection and mitigation strategies.
Are regular security audits conducted?
Security audits are conducted internally and externally at regular intervals per regulatory standards.
What anti-phishing protection measures are provided?
Anti-phishing education, browser security protocols, and transaction monitoring are provided.
Is there a suspicious activity detection system?
Suspicious activities are monitored continuously using advanced risk analysis and detection algorithms.
How does the service combat money laundering?
AML procedures include rigorous KYC processes, transaction monitoring, and mandatory reporting.
Is there blocking of suspicious accounts?
Accounts with suspicious activity may be blocked automatically or on investigation.
What to do when fraud is detected?
Contact support ASAP with transaction details; block compromised accounts and review activity.
How to report suspicious activity?
Use the app’s security section, call the helpline, or visit a branch to report suspicious activity.
Is there compensation for damage from fraudsters?
Compensation is provided subject to investigation outcome and adherence to user security guidelines.
What user rights exist for disputed transactions?
Users can raise disputes for unauthorized transactions; investigations occur per RBI consumer protection guidelines.
How to dispute account blocking?
Submit a written request or call support; provide identification and justification for unblocking.
Is there insurance against cyber attacks?
No separate user cyber insurance; general deposit protection applies as per banking regulations.
What fees does the service charge for transfers?
Transfer fees vary by method: NEFT/RTGS/IMPS are nominal; intra-bank transfers are often free.
Are there fees for account funding?
No fees for typical funding methods; certain modes or large deposits may incur charges.
Are fees charged for fund withdrawal?
ATM withdrawals above free limit incur fees; online withdrawal fees depend on method and destination.
Are there fees for currency conversion?
Currency conversions incur standard forex markup and government charges.
Are there fees for account inactivity?
No inactivity fees on standard accounts; charges may apply for dormant accounts after long inactivity.
Are there account maintenance fees?
Maintenance fees may apply for select accounts like premium, business, or NRI products.
Are fees charged for operation cancellation?
Cancellation fees are rare; specific fees depend on transaction type and timing.
Are there fees for expedited operations?
Standard expedited fee structure does not apply; business clients may arrange priority processing.
Are there hidden fees?
Fee schedules are transparent and annually updated as per regulatory requirements.
How are fees calculated for large amounts?
Fees on large transactions are percentage-based, with caps as per RBI and bank policy.
Are there different tariff plans in the service?
Various account and service plans exist, including standard, salary, premium, and NRI accounts.
What advantages does VIP status provide?
VIP clients have higher limits, priority support, access to exclusive products, and dedicated relationship managers.
How to get preferential conditions?
Qualify via high account balances, premium product selection, or relationship management programs.
Are there free operations per month?
Free transactions are provided each month on standard accounts; limits vary by account type.
Are there discounts for active users?
Active users enjoy reduced fees, loyalty points, and promotional offers.
Are there corporate tariffs?
Yes, corporate accounts have dedicated pricing plans and tailored solutions.
Can individual conditions be obtained?
Individual account conditions can be negotiated for HNI and corporate clients.
Do promotional codes work for fee reduction?
Promotional and referral codes periodically reduce fees for select transactions.
Are there cashback programs?
Cashback programs exist for credit cards, select digital payments, and partner merchant transactions.
Are there discounts for transaction volumes?
High-volume business clients may receive discounted transaction fees.
Is there an official mobile application?
Yes, the official ICICI Bank mobile app is available.
On which platforms is the application available?
Available for Android and iOS devices.
What functions are available in the mobile application?
Account management, fund transfers, bill payments, support, investment services, and card controls.
Does functionality differ from the web version?
Core functions are equivalent; some features like personalized alerts or biometric login differ across platforms.
Is Touch ID/Face ID supported?
Yes, biometric authentication such as Touch ID and Face ID is supported for mobile app login.
Can the application work offline?
Core banking features require internet; offline access is limited to some notifications and account viewing.
Are there push notifications about operations?
Push notifications for transactions, offers, and account activity are supported in the mobile app.
Is dark theme supported?
The app supports a dark mode theme for user convenience.
How often is the mobile application updated?
Updates are frequent, typically monthly, for security and feature enhancements.
Are there beta versions of the application?
Beta versions are periodically available for select users via app stores.
Is the web interface of the service convenient?
The bank’s web interface is user-friendly, streamlined, and widely praised for ease of use.
Is responsive design supported?
Yes, ICICI Bank’s web platform is mobile-responsive for different devices.
In which languages is the interface available?
Interface languages include English, Hindi, and several regional Indian languages.
Is there a night mode for the website?
Dark-mode/night-mode is supported on the website.
Are hotkeys supported?
Limited hotkey shortcuts are available for navigation and accessibility.
Can data be exported?
Account statements and transaction history can be exported in PDF, Excel, and CSV formats.
Is there an API for developers?
ICICI Bank offers developer APIs for select partners via its developer portal.
Is integration with other services supported?
Integration is available for tax filing, accounting, and payment processing third-party services.
How often is the web interface updated?
Major updates are rolled out quarterly; minor improvements occur more frequently.
Are there virtual cards in the service?
Virtual debit and credit cards can be issued for digital payments.
Can disposable cards be created?
Disposable, one-time-use virtual cards are available for secure online transactions.
Is multi-currency account functionality supported?
Multi-currency accounts are available for NRI, business, and global customers.
Are there investment products?
Investment products include mutual funds, bonds, fixed deposits, and insurance solutions.
Can interest be earned on balance?
Savings account holders earn regulated interest on balances.
Are there credit products?
Credit cards, personal loans, home loans, and auto loans are offered.
Is P2P trading supported?
ICICI Bank does not support cryptocurrency or general peer-to-peer trading.
Can cryptocurrencies be bought/sold?
Cryptocurrencies cannot be directly bought/sold through ICICI Bank banking products.
Is there acquiring for business?
Merchant acquiring and payment gateway solutions are available for businesses.
Are mass payouts supported?
Bulk payments and corporate payout solutions are available.
Is there a loyalty program in the service?
Loyalty programs are offered for credit/debit card users, as well as business clients.
How are bonus points earned?
Points are earned through card spends and eligible transactions at partner merchants.
Is there cashback for operations?
Cashback is provided for select card transactions and partner payments.
Are there referral programs?
Referral programs exist for inviting new users or applying for account products.
What privileges do VIP clients have?
VIP clients receive priority support, custom pricing, exclusive offers, and dedicated managers.
Are there seasonal promotions and offers?
Regular promotional offers and seasonal campaigns are run on retail and digital products.
Can premium status be obtained?
Premium account status can be obtained via eligibility criteria such as deposits or product portfolios.
Are there partner discounts?
Discounts are available at partner merchants and service providers through seasonal and loyalty programs.
Are there corporate loyalty programs?
Corporate clients have access to dedicated loyalty schemes and rewards.
Does the service allow operations with online casinos?
ICICI Bank follows regulatory guidelines and does not actively promote casino transactions.
Are there restrictions on gambling transactions?
Gambling transactions may be restricted or monitored in compliance with RBI and local rules.
Can accounts be blocked for casino play?
Accounts may be flagged or blocked for suspicious gambling activity based on regulatory and risk analysis.
How does the service view gambling?
ICICI Bank does not endorse gambling; adheres to responsible government and regulatory standards.
Are there special conditions for gambling?
No special banking conditions are set for gambling; all transactions are monitored for regulatory compliance.
Are casino transactions tracked?
Gambling-related transactions are monitored for suspicious or large activity.
Can operations with gambling sites be hidden?
Transaction details follow regulatory and banking standards for reporting and transparency.
Are there notifications about gambling expenses?
Alerts may be sent for high-value or frequent gambling site transactions.
Are there special fees for gambling operations?
Standard banking fees apply; additional fees for gambling-related transfers are not specified.
Can limits be set on gambling?
Spending limits can be set manually for general transactions; specific gambling controls depend on account settings.
Is there a self-exclusion function?
No formal self-exclusion feature exists, but customers can block their cards or online access.
Can access to gambling sites be restricted?
Card and online payment restrictions can be enabled for specific transaction categories by request.
Is gambling expense control supported?
Spending analytics are provided; clients can request spend controls and alerts.
Are there notifications about limit exceedance?
SMS/email alerts are sent for exceeding transaction or account limits.
Can operations with casinos be blocked?
Blocking is possible for gambling categories via card controls or account management.
Is there gambling expense statistics?
Transaction analytics include gambling spends where applicable.
Is a "cooling-off period" supported?
No formal cooling-off period for gambling, but accounts can be suspended if requested.
Can help be obtained for gambling addiction?
The bank does not directly provide counseling; external help is recommended.
Is there partnership with player assistance organizations?
ICICI Bank does not list formal partnerships with gambling addiction organizations.
How to set up gambling expense notifications?
Notifications can be configured via mobile app spend analytics or by contacting customer support.
Which online casinos accept this payment method?
Major online casinos operating in India accept ICICI Bank debit/credit cards and net banking.
Are there exclusive partnerships with specific casinos?
ICICI Bank does not promote exclusive partnerships with any online casino.
Do conditions differ when used in different casinos?
Conditions and acceptance may differ based on the casino operator, card type, and regulatory status.
Are there special bonuses for using this method in casinos?
No special casino payment method bonuses are promoted via ICICI Bank.
Can the method be used for both deposits and withdrawals in casinos?
ICICI Bank-enabled cards can be used for casino deposits; withdrawals depend on the casino’s banking practices.
Are there geographic restrictions for casino usage?
Usage and acceptance are governed by RBI and local gambling regulations.
How do casino operators typically process transactions from this method?
They process deposits as standard card transactions and withdrawals to linked bank accounts per banking rules.
Are there typical processing times when used with casinos?
Deposits are usually instant; withdrawals to ICICI accounts may take 1-3 business days.
Do casinos usually charge additional fees for this method?
Fees can be charged by casinos for card deposits; ICICI Bank applies standard banking charges.
Are there any known compatibility issues with major casino platforms?
ICICI Bank’s cards/net payment methods are widely compatible; occasional issues can arise due to individual casino policies.