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What is the official website of the payment service?

The official website for Liedon Mietoisten Säästöpankki services is currently integrated within the Liedon Säästöpankki under the Savings Banks Group, primarily found at https://www.saastopankki.fi/fi-fi/pankit-ja-konttorit/liedon-saastopankki referring to Liedon Säästöpankki services since Mietoisten Säästöpankki client business was acquired by Liedon Säästöpankki.

Where can I find the customer support contacts?

Customer support contacts can be found on the official Liedon Säästöpankki website under the "Contact Us" or "Customer Service" section.

What is the hotline phone number?

Specific hotline phone numbers for Liedon Mietoisten Säästöpankki are not individually listed; typically, the customer service number for Liedon Säästöpankki should be used as the main contact.

Is there a toll-free support number?

There is no verified public information about a dedicated toll-free support number for Liedon Mietoisten Säästöpankki; Finnish banks commonly offer local number support.

What is the email address for technical support?

No dedicated technical support email specifically for Liedon Mietoisten Säästöpankki is publicly disclosed; customer service inquiries are generally routed via general contact forms or official customer service emails listed on the main website.

Are there separate emails for different types of inquiries?

Generally, Finnish savings banks like Liedon Säästöpankki provide specialized emails for different departments such as loans, cards, and online banking support, but specific emails for Mietoisten Säästöpankki clients are not separately published.

Where can I find the online chat support?

Online chat support availability can typically be found on the financial institution's official website on the contact or help page if offered.

Does the chat support work 24/7?

Usually, chat support for local savings banks in Finland is not 24/7 but operates during normal business hours.

Is there support through messengers (Telegram, WhatsApp)?

There is no verified information supporting the availability of Messenger services like Telegram or WhatsApp for Liedon Mietoisten Säästöpankki.

Can I contact support through social media?

Social media customer support channels for local Finnish savings banks like Liedon Mietoisten Säästöpankki are not commonly available or promoted.

What are the support working hours?

Support typically operates Monday to Friday during standard banking hours, for example, 9:00 to 16:30.

Does support work on weekends and holidays?

Customer support is generally unavailable on weekends and public holidays.

Are there regional offices for in-person visits?

Yes, Liedon Säästöpankki has regional offices including the former Mietoisten Säästöpankki locations now integrated.

Where are the physical offices located?

Physical offices are in southwestern Finland towns such as Lieto, Masku, Mynämäki, and formerly Mietoinen.

Can I schedule a personal meeting?

Customers can usually schedule personal meetings via phone or online appointment booking on the bank website.

Are there representatives in different countries?

The service is primarily Finland-focused without international representative offices.

In which languages is support available?

Finnish is the primary language supported; English may be available on a limited basis.

How quickly does support respond to requests?

Response times typically range from a few hours to one business day depending on the channel.

Is there a priority system for VIP clients?

Many savings banks offer priority or dedicated relationship managers for VIP clients, but specifics for Liedon Mietoisten Säästöpankki are not detailed.

Can I request a callback?

Callback services are often available through the bank's customer service channels.

When was the payment service founded?

Mietoisten Säästöpankki, now part of Liedon Säästöpankki, was founded in 1895.

Who is the founder and owner of the service?

Founded as a local savings bank; currently owned and operated under Liedon Säästöpankki and partly influenced by saving bank foundations.

In which country is the company registered?

Finland.

What is the development history of the payment service?

Mietoisten Säästöpankki was a local bank acquired by Liedon Säästöpankki in 2021-2023, merging customer business and expanding regional service.

Have there been major updates or rebranding?

The acquisition by Liedon Säästöpankki represents a significant update and transition period.

Who sits on the company's board of directors?

Specific board members for Mietoisten Säästöpankki are no longer listed separately; Liedon Säästöpankki governance is publicly accessible via official disclosures.

Are there investors or partners in the service?

The local savings bank is partly owned by Liedon Säästöpankkisäätiö and has partnerships relevant to Finnish banking and financial institutions.

Does the company participate in stock trading?

Liedon Mietoisten Säästöpankki as a local bank is not publicly traded; it is part of a group with some banking entities traded under Oma Säästöpankki Oyj.

What is the company's market capitalization?

Not publicly available for Mietoisten Säästöpankki specifically.

Are there subsidiary companies or branches?

No subsidiaries listed; branches include former Mietoisten locations now under Liedon Säästöpankki.

What licenses does the payment service have?

Licensed as a credit institution under Finnish Financial Supervisory Authority consistent with licensed Finnish savings banks.

Who is the regulator for this service?

Finnish Financial Supervisory Authority (Finanssivalvonta).

In which jurisdictions does the service operate officially?

Officially operates in Finland.

Are there licenses for cryptocurrency operations?

No verified information on cryptocurrency-specific licenses.

Does the service comply with AML/KYC requirements?

Yes, the bank complies with Finnish and EU anti-money laundering and KYC regulations.

Are there security certificates (PCI DSS, etc.)?

Typically, Finnish banks comply with PCI DSS and other relevant financial security standards; specific confirmation for Liedon Mietoisten Säästöpankki is not public.

Has the service undergone security audits?

Regular security audits are standard practice though specific audit results are not publicly disclosed.

Is there insurance for client funds?

Client funds are protected under Finnish deposit guarantee schemes.

Which international standards does it comply with?

Complies with EU banking regulations, GDPR, and Finnish financial supervisory requirements.

Have there been any regulatory fines or violations?

No publicly known fines or violations.

What is the overall user rating of the service?

No aggregated public user ratings specific to Liedon Mietoisten Säästöpankki found.

Where can I find real reviews about the service?

Reviews may be found on Finnish consumer finance forums or local review sites.

What are the main user complaints?

Common general complaints in banking include service speed and branch accessibility; no specific complaints publicly documented.

What do users most often praise the service for?

Users typically praise local service orientation and personalized customer service in savings banks.

Are there issues with fund withdrawals?

No known widespread issues reported.

How do users rate customer support?

No specific ratings available.

Is the interface convenient according to users?

No specific user interface feedback available; Finnish banks typically maintain modern and user-friendly online interfaces.

Are clients satisfied with transaction speed?

No specific information, but Finnish banks generally process transactions efficiently.

How do they rate the service's reliability?

High reliability is expected from established Finnish banks.

Do users recommend this service?

No explicit recommendation metrics found.

How do experts assess the service's reliability?

Experts regard Finnish local savings banks as reliable with strong community focus.

Are there industry awards and recognitions?

No specific awards found.

Does the service participate in payment system rankings?

No public ranking participation information.

How do independent auditors assess security?

Regular audits are part of compliance but no public auditor reports found.

Are there recommendations from financial regulators?

Compliance with regulatory standards is maintained.

What reputation does the service have among partners?

Generally positive reputation as a local community bank.

How do they evaluate solution innovation?

Moderate technological adoption typical in regional savings banks.

Are there quality service certificates?

Standard Finnish banking certifications apply.

Does the company participate in industry conferences?

Participation in industry events is common but no specific data.

How does the service position itself in the market?

Positioned as a local, customer-oriented savings bank focusing on southwestern Finland.

Which fiat currencies does the service support?

Primarily Euro (EUR).

Are cryptocurrencies supported? Which ones specifically?

No cryptocurrency services supported.

Can currencies be converted within the service?

Currency conversion services are limited; mainly Euro transactions.

What exchange rates are used for conversion?

Market standard rates from partner institutions used if conversion available.

How often are exchange rates updated?

Rates updated daily typically.

Can exotic currencies be handled?

No extensive exotic currency support.

Are there currency restrictions in different countries?

Standard EU and Finnish banking currency restrictions apply.

What types of transfers does the service support?

Domestic and SEPA transfers, local wire transfers, and direct debits typical.

Can transfers be made between service users?

Internal bank transfers supported.

Are transfers to bank cards supported?

Usually transfers to linked payment cards are supported.

Is bill payment available?

Yes, bill payment services are supported.

Are recurring payments supported?

Recurring payments and standing orders are supported.

Can automatic transfers be set up?

Yes, scheduled automatic transfers can be configured.

Is payment scheduling available?

Payment scheduling is available.

Are group payments supported?

Group payment or bill splitting is not typically a standard service.

What are the minimum transaction amounts in the service?

Minimum amounts vary by service type; typically low or no minimum for domestic transfers.

What are the maximum amounts that can be transferred?

Limits depend on customer verification level and bank policy.

Are there daily limits on operations?

Yes, daily transaction limits are in place for security.

What monthly and annual limits are in effect?

Limits for aggregate monthly and yearly transactions vary and are defined per customer profile.

Can limits be increased? How?

Customers can request limit increases through verification and approval processes.

Do limits differ for verified users?

Yes, verified users generally have higher operational limits.

Do special limits apply in different countries?

Limits follow EU and Finnish regulations; geographic limitations adhere to these standards.

Can operations be temporarily blocked?

Yes, temporary blocks can be applied for security or compliance reasons.

Are there limits on the number of daily operations?

Daily number of transactions limits may exist to prevent abuse.

What are the minimum amounts for account funding?

Minimum deposit amounts vary with funding method.

What methods of funding are supported?

Bank transfers, debit/credit cards, and sometimes mobile payments are supported.

Are there fees for funding?

Deposits are usually free, but check specific terms.

What are the minimum funding amounts?

Varies by method, often no minimum for bank transfers.

How quickly are funds credited when funding?

Bank transfers usually credit within 1-2 business days, card payments often instantly.

How can money be withdrawn from the system?

Withdrawals via bank transfers or cash at branches.

What withdrawal methods are available?

Bank account withdrawal, debit card withdrawals, and branch cash withdrawal.

Are there fees for fund withdrawal?

Withdrawal fees may apply depending on method.

How long does withdrawal take?

Withdrawals typically take 1-3 business days.

What withdrawal limits are set?

Limits depend on verification status and account type.

How quickly are funds credited when funding with a card?

Usually instant or within minutes.

How long does a bank transfer take?

1-2 business days typically.

How quickly do cryptocurrency transfers arrive?

Not applicable.

Are transfers between users instant?

Internal bank transfers can be instant.

Are there delays when funding on weekends?

Delays typically occur as banks do not process transactions on weekends.

Do holidays affect funding speed?

Public holidays may delay transaction processing.

Can crediting be accelerated for a fee?

Some banks offer express services with fees.

What determines the speed of funding processing?

Time of day, bank processing schedules, and method used.

Are there notifications about funding status?

Yes, notifications often provided via SMS or email.

What to do if funding takes too long?

Contact customer support to investigate.

How quickly are withdrawal requests processed?

Typically within 1-2 business days.

How long does card withdrawal take?

Usually instant or same day.

How quickly do bank transfers arrive?

Usually 1-2 business days.

Are cryptocurrency withdrawals instant?

Not supported.

Are there withdrawal delays on weekends?

Yes, withdrawals may be delayed.

Do holidays affect withdrawal speed?

Yes, processing slows on holidays.

Can withdrawal be accelerated for an additional fee?

Some express withdrawal options may exist.

What determines withdrawal processing time?

Banking hours, verification, and anti-fraud checks.

Are there notifications about withdrawal status?

Yes, status alerts typically sent.

Can a withdrawal request be canceled?

Cancellation may be possible before completion but depends on processing stage.

How to register with the payment service?

Registration is done through personal visit or online application with identity verification.

Can registration be done without email?

Generally, email is required for communication and verification.

Is phone confirmation required during registration?

Phone verification is often required.

Are there age restrictions for registration?

Minimum age is usually 18 years.

Is it required to provide real data?

Yes, strict identity verification is required.

Can registration be done through social networks?

Social media registration is not standard.

Are there country restrictions for registration?

Services limited to residents of Finland or EU/EEA.

What verification levels exist?

Basic and enhanced verification levels depending on services used.

What documents are required for basic verification?

Valid ID, proof of address, and sometimes income verification.

Are documents needed for full verification?

Yes, additional documents such as tax and business registration may be required.

Are digital copies of documents accepted?

Digital document uploads are commonly accepted.

How long does the verification procedure take?

Typically 1-3 business days.

Can the service be used without verification?

Limited functionality is available without full verification.

What restrictions apply to unverified users?

Lower transaction limits and restricted service access.

Is address confirmation required?

Yes, proof of address is typically required.

Is a selfie with documents required?

Increasingly common for identity validation.

How often do documents need to be updated?

At intervals dictated by regulatory requirements, typically every few years or on suspicion.

What encryption technologies does the service use?

Banks generally use TLS/SSL encryption for data security.

Is two-factor authentication supported?

Yes, 2FA is a common security feature.

Are there SMS confirmations for operations?

SMS OTPs for transaction verifications are often in use.

Is biometric authentication supported?

Some mobile apps offer biometric authentication like fingerprint or facial recognition.

Is blockchain technology used?

No public information suggests blockchain use.

Is there a multi-level security system?

Yes, layered security including firewalls, encryption, and monitoring.

How is user personal data protected?

Complies with GDPR and Finnish data protection laws.

Is cold storage used for cryptocurrencies?

Not applicable.

Is there DDoS attack protection?

Banks employ DDoS mitigation technologies.

Are regular security audits conducted?

Yes, internal and external audits are standard.

What anti-phishing protection measures are provided?

Email and transaction monitoring, user education, and secure login methods.

Is there a suspicious activity detection system?

Yes, fraud detection systems monitor unusual transactions.

How does the service combat money laundering?

Compliance with AML laws, transaction monitoring, and reporting suspicious activity.

What to do when fraud is detected?

Customers must report immediately; bank initiates investigation and protective measures.

How to report suspicious activity?

Typically via customer service phone, email, or online forms.

Is there compensation for damage from fraudsters?

Banks generally provide compensation under legal frameworks if customer was not negligent.

What user rights exist for disputed transactions?

Customers can request dispute resolution or chargebacks per EU regulations.

Is there insurance against cyber attacks?

Banks often have cyber insurance coverage.

What fees does the service charge for transfers?

Transfer fees depend on type, with SEPA transfers usually low-cost or free.

Are fees charged for fund withdrawal?

Withdrawal fees vary by method.

Are there fees for currency conversion?

Currency conversion fees often apply.

Are fees charged for operation cancellation?

Fees for canceling transactions may exist.

Are there fees for expedited operations?

Express services carry fees.

Are there hidden fees?

Banks must disclose all fees; hidden fees are not standard practice.

How are fees calculated for large amounts?

Large transactions may have tiered fees or negotiated rates.

Are there different tariff plans in the service?

Banks offer various account plans with differing fees.

What advantages does VIP status provide?

VIP clients get dedicated support and fee discounts.

How to get preferential conditions?

Usually by meeting balance or transaction volume criteria.

Are there free operations per month?

Some accounts have monthly free transfer limits.

Are there discounts for active users?

Activity-based incentives may exist.

Are there corporate tariffs?

Business accounts have tailored pricing.

Can individual conditions be obtained?

Custom agreements possible for large clients.

Do promotional codes work for fee reduction?

Rare in banking services.

Are there cashback programs?

Some card products offer cashback.

Are there discounts for transaction volumes?

Volume discounts may apply.

Is there an official mobile application?

Liedon Säästöpankki offers mobile banking apps.

On which platforms is the application available?

iOS and Android.

What functions are available in the mobile application?

Account management, payments, transfers, card controls.

Does functionality differ from the web version?

Mobile apps may have limited features compared to full web platform.

Is Touch ID/Face ID supported?

Likely supported in mobile apps.

Can the application work offline?

Limited offline functionality.

Are there push notifications about operations?

Yes, notifications for transactions are supported.

Is dark theme supported?

May be available depending on app version.

How often is the mobile application updated?

Regular updates released.

Are there beta versions of the application?

Beta or test versions are not commonly public.

Is the web interface of the service convenient?

Finnish banks generally offer user-friendly web interfaces.

Is responsive design supported?

Yes, mobile responsive designs are common.

In which languages is the interface available?

Mainly Finnish; some English support.

Can personalization be configured?

Basic personalization options may exist.

Is there a night mode for the website?

Dark mode availability depends on the site design.

Are hotkeys supported?

Not common for banking websites.

Can data be exported?

Account statements can usually be exported in PDF or CSV.

Is there an API for developers?

Public APIs are usually limited or for partners.

Is integration with other services supported?

Supported for payment systems and accounting software.

How often is the web interface updated?

Updates occur periodically.

Are there virtual cards in the service?

Some banks provide virtual card options.

Can disposable cards be created?

Disposable or one-time-use cards are not standard.

Is multi-currency account functionality supported?

Multi-currency accounts are uncommon for small Finnish local banks.

Are there investment products?

Savings and investment products are typically offered.

Can interest be earned on balance?

Interest may be earned on savings accounts.

Are there credit products?

Loans and credit services are available.

Is there acquiring for business?

Merchant services may be offered.

Are mass payouts supported?

Bulk payment capabilities are common for business accounts.

Is there a loyalty program in the service?

No specific loyalty programs found.

How are bonus points earned?

Not applicable.

What can accumulated points be spent on?

Not applicable.

Is there cashback for operations?

Cashback is not a standard feature but may be on credit cards.

Are there referral programs?

No public referral program info.

What privileges do VIP clients have?

Personalized service and fee benefits.

Are there seasonal promotions and offers?

Bank promotions vary by season.

Can premium status be obtained?

Premium account tiers are common.

Are there partner discounts?

Partner discounts are occasionally offered.

Are there corporate loyalty programs?

Business loyalty incentives may exist.

Does the service allow operations with online casinos?

The bank likely restricts or monitors gambling-related payments as per Finnish regulations.

Are there restrictions on gambling transactions?

Yes, Finnish banks enforce restrictions on gambling transactions.

Can accounts be blocked for casino play?

Accounts may be blocked if illegal or suspicious activity is detected.

How does the service view gambling?

Regulated and monitored closely.

Are there special conditions for gambling?

Special terms apply under Finnish law.

Are casino transactions tracked?

Yes, transactions are monitored for AML compliance.

Can operations with gambling sites be hidden?

No, transparency is maintained as per regulations.

Are there notifications about gambling expenses?

Rare but possible on customer request.

Are there special fees for gambling operations?

Fees reflect normal transaction costs.

Can limits be set on gambling?

Customers can request spending controls.

Is there a self-exclusion function?

Self-exclusion tools exist in Finnish banking.

Can access to gambling sites be restricted?

Access blocking can be implemented by customers/providers.

Is gambling expense control supported?

Yes, with bank or third-party tools.

Are there notifications about limit exceedance?

Alerts available based on settings.

Can operations with casinos be blocked?

Yes, on compliance grounds.

Is there gambling expense statistics?

Available upon request or in statements.

Is a "cooling-off period" supported?

Not standard in banking but encouraged externally.

Can help be obtained for gambling addiction?

Resources and referrals are provided by banks and authorities.

Is there partnership with player assistance organizations?

Finnish banks collaborate with social services for gambling help.

How to set up gambling expense notifications?

Customers can request alerts via customer service.

Which online casinos accept this payment method?

Not specifically applicable as banks support card or transfer payments.

Do conditions differ when used in different casinos?

Not applicable.

Can the method be used for both deposits and withdrawals in casinos?

Typically supported through card payments.

Are there geographic restrictions for casino usage?

Finnish regulations restrict access to some gambling sites.

How do casino operators typically process transactions from this method?

Via card processing or bank transfers.

Are there typical processing times when used with casinos?

Typically instant to a few business days.

Do casinos usually charge additional fees for this method?

Fees vary by operator.

Are there any known compatibility issues with major casino platforms?

No known issues.