What is the official website of the payment service?
https://ravencoin.org
- Direct message
- Leave a review
- Bookmark
- Share
- Report
- prev
- next
Where can I find the customer support contacts?
Customer support contacts are typically found on the official Ravencoin website under the support or contact section.
What is the hotline phone number?
There is no publicly available hotline phone number specific to Ravencoin payment services.
Is there a toll-free support number?
There is no toll-free support number publicly listed for Ravencoin services.
What is the email address for technical support?
There is no specific technical support email publicly listed for Ravencoin; support is community-driven via forums.
Are there separate emails for different types of inquiries?
There is no verified information on separate emails for different inquiry types for Ravencoin.
Where can I find the online chat support?
No official online chat support is publicly available; community support is provided through forums and social media.
Does the chat support work 24/7?
No official chat support available to confirm 24/7 operation.
Is there support through messengers (Telegram, WhatsApp)?
Community support is often available through third-party Telegram groups and crypto forums but no official support via WhatsApp.
What are the support working hours?
There are no official customer support working hours; community-based support is generally asynchronous.
Does support work on weekends and holidays?
Community support is typically available at all times, including weekends and holidays.
Are there regional offices for in-person visits?
Ravencoin is a decentralized open-source project without physical offices for in-person visits.
Where are the physical offices located?
There are no physical office addresses as Ravencoin operates as a decentralized blockchain project.
Can I schedule a personal meeting?
Personal meetings are not applicable for this decentralized open-source project.
Are there representatives in different countries?
There are no formal representatives; the project has global community contributors.
In which languages is support available?
Support is primarily available in English through community channels; other language support depends on regional community groups.
How quickly does support respond to requests?
Response times vary widely as support is community-based and volunteer-driven, often ranging from minutes to days.
Is there a priority system for VIP clients?
There is no VIP client priority system for Ravencoin community support.
Can I request a callback?
Callback services are not applicable for Ravencoin as it is not a traditional company.
When was the payment service founded?
Ravencoin was launched in January 2018.
Who is the founder and owner of the service?
Ravencoin was created by Bruce Fenton and Tron Black, with no single owner; it is an open-source community project.
In which country is the company registered?
Ravencoin is an open-source decentralized project and is not registered as a company in any country.
What is the development history of the payment service?
Forked from Bitcoin's codebase in 2018, Ravencoin introduced features for asset issuance and transfer with PoW consensus using a KAWPOW algorithm.
Have there been major updates or rebranding?
Major updates include shifting from X16R to KAWPOW algorithm in May 2020; no rebranding has occurred.
Who sits on the company's board of directors?
No formal board exists as Ravencoin is a decentralized open-source project.
Are there investors or partners in the service?
Initial funding came from Overstock.com’s Medici Ventures; the project has various partners in the crypto ecosystem.
Does the company participate in stock trading?
Ravencoin is not a company and is not publicly traded; RVN is a cryptocurrency token.
What is the company's market capitalization?
As of the latest data, Ravencoin’s market cap fluctuates; it can be tracked via crypto market data platforms.
Are there subsidiary companies or branches?
No subsidiaries or branches exist; the project is decentralized and community-driven.
What licenses does the payment service have?
Being a decentralized blockchain protocol, Ravencoin itself does not hold regulatory payment licenses.
In which jurisdictions does the service operate officially?
Ravencoin operates globally in a decentralized manner, but use may be subject to local crypto regulations.
Are there licenses for cryptocurrency operations?
No specific licenses held by Ravencoin; some third-party services handling RVN may have licenses.
Does the service comply with AML/KYC requirements?
Ravencoin protocol itself does not enforce AML/KYC; these are handled by exchanges and wallet providers dealing with RVN.
Are there security certificates (PCI DSS, etc.)?
No PCI DSS or equivalent payment service certificates apply to the Ravencoin protocol.
Has the service undergone security audits?
There have been community and third-party reviews; no official regular security audits as per the protocol.
Is there insurance for client funds?
No insurance coverage exists for Ravencoin funds as it is a blockchain token, not a custodial service.
Which international standards does it comply with?
As an open blockchain, it follows common cryptographic and blockchain best practices; no formal international compliance.
Have there been any regulatory fines or violations?
No public records of fines or violations against the Ravencoin project.
Where can I find real reviews about the service?
Reviews can be found on cryptocurrency forums, Reddit, Trustpilot, and YouTube discussions.
What are the main user complaints?
Common complaints include slower development, limited merchant adoption, and price volatility.
What do users most often praise the service for?
Users appreciate its ASIC-resistant mining, asset issuance capabilities, and decentralized governance.
Are there issues with fund withdrawals?
As a blockchain token, withdrawal issues depend on the wallet or exchange used, not the Ravencoin protocol itself.
Is the interface convenient according to users?
Interface convenience depends on the specific wallet or exchange platform used with RVN.
Are clients satisfied with transaction speed?
Ravencoin’s 1-minute block time is generally rated positively for transaction speed.
Do users recommend this service?
Many users recommend Ravencoin for asset tokenization and mining due to its unique features.
How do experts assess the service's reliability?
Experts recognize its strong community, ASIC resistance, and open-source transparency as positives.
Are there industry awards and recognitions?
There are no documented industry awards for Ravencoin as a payment service.
Does the service participate in payment system rankings?
Ravencoin is generally recognized in crypto asset listings but not traditional payment rankings.
Are there recommendations from financial regulators?
No official regulator endorsements exist due to decentralized nature.
What reputation does the service have among partners?
Recognized positively by crypto exchanges and partners who integrate RVN payments.
How do they evaluate solution innovation?
Ravencoin is lauded for its specialized blockchain for asset transfer and token issuance.
Are there quality service certificates?
No formal quality service certifications apply to the decentralized protocol.
Does the company participate in industry conferences?
Core developers and community members participate in blockchain and crypto-related events.
How does the service position itself in the market?
Positioned as a peer-to-peer blockchain optimized for asset creation and transfer.
Which fiat currencies does the service support?
Ravencoin itself does not handle fiat currencies; third-party wallets and exchanges support numerous fiats.
Are cryptocurrencies supported? Which ones specifically?
Ravencoin (RVN) is supported natively; several multi-coin wallets may support other cryptocurrencies alongside RVN.
Is there a proprietary cryptocurrency or token?
Yes, Ravencoin’s native cryptocurrency is RVN.
Can currencies be converted within the service?
Currency conversion depends on third-party exchanges and wallets, not the Ravencoin protocol itself.
What exchange rates are used for conversion?
Exchange rates are provided by the platform or exchange facilitating the conversion.
How often are exchange rates updated?
Rates update in real-time or near-real-time on exchange platforms.
Are stablecoins supported?
Stablecoin support depends on third-party wallet or exchange, not on Ravencoin directly.
Can exotic currencies be handled?
Exotic currencies support depends on third-party services, not on the Ravencoin protocol itself.
Are there currency restrictions in different countries?
Currency usage is subject to local regulations where exchanges or wallets operate.
What types of transfers does the service support?
Supports blockchain transfers of RVN tokens and asset tokens on Ravencoin blockchain.
Can transfers be made between service users?
Users can transfer RVN peer-to-peer directly on the Ravencoin network.
Are transfers to bank cards supported?
Transfers to bank cards are not supported natively; third-party services may offer conversions.
Can money be transferred to bank accounts?
Direct transfers to bank accounts are not supported on Ravencoin blockchain itself.
Is bill payment available?
No native bill payment feature exists through Ravencoin.
Are recurring payments supported?
No recurring payment support is built into the Ravencoin protocol.
Can automatic transfers be set up?
Automated transfer features are not provided by the core Ravencoin network.
Is payment scheduling available?
Payment scheduling is not natively supported.
Are group payments supported?
Group payment functionality is not natively supported.
Can payment links be created?
No native feature for payment links creation exists.
What are the minimum transaction amounts in the service?
Minimum transaction amounts depend on wallet or platform; network transaction fees apply.
What are the maximum amounts that can be transferred?
Maximum transfer amounts depend on network and wallet policies; no protocol-imposed max.
Are there daily limits on operations?
No protocol-imposed daily transaction limits exist.
What monthly and annual limits are in effect?
Limits depend on exchanges or wallets, not the protocol.
Can limits be increased? How?
Any limit increases depend on third-party service policies.
Do limits differ for verified users?
Verification and limits are managed by external services, not by Ravencoin protocol.
Are there restrictions for new accounts?
Not applicable; Ravencoin is decentralized and does not manage user accounts.
Do special limits apply in different countries?
Limits are subject to local laws of exchanges or wallets used.
Can operations be temporarily blocked?
Blocking is possible at exchange or wallet level but not on the blockchain protocol itself.
Are there limits on the number of daily operations?
No such limits exist on the Ravencoin network.
What are the minimum amounts for account funding?
Minimum deposit amounts depend on the third-party wallet or exchange.
What methods of funding are supported?
Funding methods depend on third-party services like exchanges or wallets.
Are there fees for funding?
Fees depend on the service facilitating funding.
What are the minimum funding amounts?
Minimum funding differs by third-party platforms.
How quickly are funds credited when funding?
Funding speed depends on the deposit method and third-party processes.
How can money be withdrawn from the system?
Withdrawals occur through exchanges or wallets supporting RVN.
Are there fees for fund withdrawal?
Withdrawal fees are set by exchanges or wallet providers.
How long does withdrawal take?
Withdrawal times depend on blockchain confirmations and third-party processing.
What withdrawal limits are set?
Limits depend on policies of the service provider handling withdrawals.
How quickly are funds credited when funding with a card?
Card funding times depend on the payment processor of the platform used.
How long does a bank transfer take?
Bank transfer processing times vary widely by institution.
How quickly do cryptocurrency transfers arrive?
RVN transfers take about 1 to 10 minutes on average.
Are transfers between users instant?
Peer-to-peer transfers require blockchain confirmation times (about 1 minute per block).
Are there delays when funding on weekends?
Processing delays can occur on weekends depending on the third-party funding service.
Do holidays affect funding speed?
Holidays may delay processing by fiat payment providers.
Can crediting be accelerated for a fee?
Some exchanges offer expedited services for additional fees.
What determines the speed of funding processing?
Speeds depend on the payment method, platform, and blockchain confirmations.
Are there notifications about funding status?
Some wallets and platforms provide transaction status notifications.
What to do if funding takes too long?
Contact the platform or wallet customer support where the funding was initiated.
How quickly are withdrawal requests processed?
Withdrawal processing speed depends on the receiving platform and network congestion.
How long does card withdrawal take?
Card withdrawal processing times vary by payment provider, generally 1-5 business days.
How quickly do bank transfers arrive?
Bank transfer arrivals vary from same day to several business days.
Are cryptocurrency withdrawals instant?
Crypto withdrawals depend on blockchain confirmation times; typically within minutes.
Are there withdrawal delays on weekends?
Withdrawals via banking systems may be delayed on weekends.
Do holidays affect withdrawal speed?
Banking and payment holidays can delay withdrawals.
Can withdrawal be accelerated for an additional fee?
Some services provide express withdrawal for extra fees.
What determines withdrawal processing time?
Factors include network congestion, payment processor speed, and verification requirements.
Are there notifications about withdrawal status?
Good platforms provide status updates and notifications on withdrawal progress.
Can a withdrawal request be canceled?
Cancellation is usually possible only before processing starts; subject to platform rules.
How to register with the payment service?
Registration is done via third-party wallets or exchanges supporting Ravencoin by providing basic info.
What data is needed to create an account?
Typically includes email, username, password, and sometimes identity documents for exchanges.
Can registration be done without email?
Most platforms require email; some wallets allow usage without email.
Is phone confirmation required during registration?
Phone verification is commonly required for higher security on exchanges.
Are there age restrictions for registration?
Minimum age is generally 18 years, per platform policies.
Can a corporate account be created?
Business accounts depend on the third-party platform’s offerings.
Is it required to provide real data?
Real data is mandatory for KYC-compliant services like exchanges.
Are there country restrictions for registration?
Registration may be restricted in jurisdictions with crypto regulatory bans.
How long does account activation take?
Activation time varies from immediate to a few days depending on verification.
What verification levels exist?
Common tiers include basic, enhanced, and corporate verification levels.
What documents are required for basic verification?
Government-issued ID, proof of address.
Are documents needed for full verification?
Additional documents like selfies and utility bills may be required.
Are digital copies of documents accepted?
Yes, scanned or photographed documents are standard.
How long does the verification procedure take?
Verification can take from minutes to several days.
Can the service be used without verification?
Basic wallet functions can be used unverified; full services require verification.
What restrictions apply to unverified users?
Restrictions often include lower limits and blocked fiat transactions.
Is address confirmation required?
Address verification is commonly required for compliance.
Is a selfie with documents required?
Enhanced verification tiers may require a selfie or video verification.
How often do documents need to be updated?
Documentation updates vary by jurisdiction; generally every 1-3 years.
What encryption technologies does the service use?
Blockchain employs cryptographic hash functions; wallets use AES and SSL/TLS encryption standards.
Is two-factor authentication supported?
2FA is widely supported by exchanges and wallet platforms.
Are there SMS confirmations for operations?
SMS verification is an optional security feature on many platforms.
Is biometric authentication supported?
Some wallet apps support fingerprint or face recognition for access.
Is blockchain technology used?
Yes, Ravencoin operates on its own blockchain using a PoW consensus algorithm.
Is there a multi-level security system?
Security involves cryptographic consensus, network nodes, and wallet protections.
How is user personal data protected?
Data protection depends on third-party wallet or exchange privacy policies.
Is cold storage used for cryptocurrencies?
Many custodial services use cold storage for RVN and other cryptos.
Is there DDoS attack protection?
Hosting platforms generally implement DDoS protection; the decentralized network is resilient.
Are regular security audits conducted?
Some third-party services undergo regular audits; the core protocol is open source.
What anti-phishing protection measures are provided?
Anti-phishing tips are promoted by wallets; specialized tools may be integrated.
Is there a suspicious activity detection system?
Exchanges generally deploy fraud detection systems; the protocol itself does not.
How does the service combat money laundering?
AML procedures are enforced by exchanges and service providers handling RVN.
Is there blocking of suspicious accounts?
Exchanges block accounts flagged for suspicious behavior.
What to do when fraud is detected?
Users should report to the wallet or exchange customer support immediately.
How to report suspicious activity?
Typically through platform’s designated support or compliance contact channels.
Is there compensation for damage from fraudsters?
Compensation depends on the policies of custodial services; usually limited.
What user rights exist for disputed transactions?
Dispute rights vary by platform; blockchain transactions are irreversible.
How to dispute account blocking?
Follow the support and appeal process of the service provider.
Is there insurance against cyber attacks?
Some custodial services offer insurance; this is not universal.
What fees does the service charge for transfers?
Transfer fees are network fees paid to miners; wallet apps may add service fees.
Are there fees for account funding?
Most wallets do not charge; exchanges may charge deposit fees.
Are fees charged for fund withdrawal?
Withdrawal fees vary by service; network fees always apply.
Are there fees for currency conversion?
Currency conversion fees depend on the third-party service used.
Are there fees for account inactivity?
Inactivity fees are uncommon but can be applied by some exchanges.
Are there account maintenance fees?
Generally, no account maintenance fees for wallets or the Ravencoin protocol.
Are fees charged for operation cancellation?
Usually no fees; cancelled transactions cannot be reversed on blockchain.
Are there fees for expedited operations?
Some platforms may charge for faster processing.
Are there hidden fees?
Reputable services disclose fees upfront; users should verify fee structures.
How are fees calculated for large amounts?
Fees may be percentage-based or fixed per transaction depending on the platform.
Are there different tariff plans in the service?
Pricing plans are offered by wallet/exchange providers, not the Ravencoin protocol.
What advantages does VIP status provide?
VIPs on exchanges may get fee discounts, priority support, and higher limits.
How to get preferential conditions?
Conditions usually require high trading volume or account balance.
Are there free operations per month?
Some platforms offer free withdrawals or trades within limits.
Are there discounts for active users?
Activity-based discounts are common on exchanges.
Are there corporate tariffs?
Corporate pricing depends on the third-party provider.
Can individual conditions be obtained?
Custom terms may be negotiated with providers.
Do promotional codes work for fee reduction?
Some platforms offer promo codes for reduced fees.
Are there cashback programs?
Cashback is generally not available for cryptocurrency transactions.
Are there discounts for transaction volumes?
Volume discounts are typical on exchanges.
Is there an official mobile application?
Yes, multiple official wallets support RVN, including Trust Wallet and Klever Wallet.
On which platforms is the application available?
Available on iOS and Android for main wallets supporting RVN.
What functions are available in the mobile application?
Wallet functions include sending, receiving, storing, swapping, and asset management.
Does functionality differ from the web version?
Mobile apps may offer fewer features but include wallet access and notifications.
Is Touch ID/Face ID supported?
Some wallets support biometric authentication.
Can the application work offline?
Wallet apps can show stored data but require connection to send/receive.
Are there push notifications about operations?
Push notifications depend on app settings and wallet provider.
Is dark theme supported?
Dark mode availability varies by wallet app.
How often is the mobile application updated?
Updates occur periodically for security and feature improvements.
Are there beta versions of the application?
Some wallet apps have beta programs for early features.
Is the web interface of the service convenient?
Convenience depends on the specific wallet or exchange web interface.
Is responsive design supported?
Most wallet and exchange websites support responsive design.
In which languages is the interface available?
Multi-language support depends on the wallet or platform.
Is there a night mode for the website?
Night mode availability depends on the specific web service.
Are hotkeys supported?
Hotkeys are uncommon on crypto wallet web platforms.
Can data be exported?
Data export options depend on the wallet or exchange.
Is there an API for developers?
Some third-party services offer APIs; the Ravencoin core software is open-source.
Is integration with other services supported?
Wallets often support integrations with exchanges and DeFi apps.
How often is the web interface updated?
Updates vary by platform; core protocol updates are managed by developers.
Are there virtual cards in the service?
Virtual cards are available through third-party crypto debit card providers, not by Ravencoin itself.
Can disposable cards be created?
Disposable card services are offered by some crypto debit providers.
Is multi-currency account functionality supported?
Multi-currency wallets supporting RVN alongside other assets exist.
Are there investment products?
Investment services depend on exchanges and third-party providers.
Can interest be earned on balance?
Some platforms offer interest on cryptocurrency holdings.
Are there credit products?
Crypto loans and credit products are offered by third-party services.
Is P2P trading supported?
P2P trading of RVN can be done via decentralized exchanges or platforms.
Can cryptocurrencies be bought/sold?
Many exchanges facilitate buying and selling RVN.
Is there acquiring for business?
Some payment gateways and merchant services support RVN payments.
Are mass payouts supported?
Mass payouts depend on third-party payment service providers, not the core protocol.
Is there a loyalty program in the service?
No native loyalty program exists for Ravencoin.
How are bonus points earned?
Not applicable.
Is there cashback for operations?
Cashbacks are generally not associated with RVN transactions.
Are there referral programs?
Referral programs depend on the wallet or exchange providers.
What privileges do VIP clients have?
VIP privileges are platform-specific and may include fee reductions and dedicated support.
Are there seasonal promotions and offers?
Promotions are offered by exchanges or wallets, not Ravencoin itself.
Can premium status be obtained?
Premium accounts depend on service providers.
Are there partner discounts?
Partner discounts may be available via third-party services.
Are there corporate loyalty programs?
Loyalty programs are service provider-specific.
Does the service allow operations with online casinos?
Use of RVN for online casinos depends on casino support; generally limited.
Are there restrictions on gambling transactions?
Such restrictions depend on platforms handling RVN payments.
Can accounts be blocked for casino play?
Account blocking depends on the policies of the wallet or exchange.
How does the service view gambling?
Ravencoin protocol has no official stance; third-party platforms govern their own policies.
Are there special conditions for gambling?
Conditions are set by service providers, not the protocol.
Are casino transactions tracked?
Blockchain is transparent; tracking is possible but privacy varies by wallet.
Can operations with gambling sites be hidden?
Public blockchain data is transparent; privacy depends on wallet and mix services.
Are there notifications about gambling expenses?
Not standard in Ravencoin services.
Are there special fees for gambling operations?
Fees depend on the service used.
Can limits be set on gambling?
Limits would be set by external service providers.
Is there a self-exclusion function?
This is handled by third-party platforms if available.
Can access to gambling sites be restricted?
Such restrictions depend on network or platform settings.
Is gambling expense control supported?
Not natively supported by the Ravencoin protocol.
Are there notifications about limit exceedance?
Not typically provided by Ravencoin-related services.
Can operations with casinos be blocked?
Control is at the service provider or wallet level.
Is a "cooling-off period" supported?
No protocol-level support; may be available from third-party services.
Can help be obtained for gambling addiction?
External organizations provide this, not the Ravencoin project.
Is there partnership with player assistance organizations?
None directly linked to Ravencoin.
How to set up gambling expense notifications?
Not supported by Ravencoin protocol services.
Which online casinos accept this payment method?
Some online casinos accept cryptocurrencies; few specifically accept RVN, inquiry needed per casino.
Are there exclusive partnerships with specific casinos?
No known exclusive partnerships.
Do conditions differ when used in different casinos?
Conditions vary by casino platform.
Are there special bonuses for using this method in casinos?
No known RVN-specific casino bonuses.
Can the method be used for both deposits and withdrawals in casinos?
Where accepted, RVN usually can be used for both.
Are there geographic restrictions for casino usage?
Casino usage restrictions depend on local gambling laws.
How do casino operators typically process transactions from this method?
Transactions are processed on-chain; conversion may occur via third-party services.
Are there typical processing times when used with casinos?
Blockchain confirmation times apply, generally around 1-10 minutes.
Do casinos usually charge additional fees for this method?
Fees vary; some casinos charge fees for crypto deposits or withdrawals.
Are there any known compatibility issues with major casino platforms?
No widely reported compatibility issues specific to RVN.