What is the official website of the payment service?
The official website of Sexcoin (SXC) payment service is https://sexcoin.info
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Where can I find the customer support contacts?
Customer support contact information including emails and social links is available on the official website https://sexcoin.info under the "Contact" or "Support" sections.
What is the hotline phone number?
There is no publicly listed hotline phone number for Sexcoin customer support as it primarily operates as a decentralized cryptocurrency service.
Is there a toll-free support number?
No information is available that Sexcoin provides a toll-free support number.
What is the email address for technical support?
Specific technical support email addresses are not publicly disclosed; typical guidance would be to contact via the official website’s contact or support form.
Are there separate emails for different types of inquiries?
No verified information is provided about separate email addresses for different types of inquiries.
Where can I find the online chat support?
There is no verified online chat support feature publicly disclosed for Sexcoin.
Does the chat support work 24/7?
Not applicable as no confirmed online chat support exists.
Is there support through messengers (Telegram, WhatsApp)?
Sexcoin does have social media presence including Twitter and Slack where community support and discussions happen, but no official dedicated Telegram or WhatsApp support channels are verified.
What are the support working hours?
No specific official support working hours exist; support is mostly community-driven through forums and social media channels.
Does support work on weekends and holidays?
Community-driven support and forums likely operate continuously, but no official weekend or holiday support is confirmed.
Are there regional offices for in-person visits?
Sexcoin operates as a decentralized cryptocurrency and does not have physical regional offices for in-person customer visits.
Where are the physical offices located?
No physical offices known or located for Sexcoin as it is a blockchain project without centralized offices.
Can I schedule a personal meeting?
Personal meetings are not offered since there are no physical offices or official sales locations.
Are there representatives in different countries?
There are no verified representatives or offices in different countries; community contributors are global and decentralized.
In which languages is support available?
Support and community interactions are predominantly in English.
How quickly does support respond to requests?
Response times depend on community forums or social media activity, generally variable with no formal SLA.
Is there a priority system for VIP clients?
No VIP or priority user support system is publicly known for Sexcoin.
Can I request a callback?
Callback services are not available.
When was the payment service founded?
Sexcoin was founded and launched in 2013.
Who is the founder and owner of the service?
The development and advocacy have been driven by community members, with a key contributor known as “Lavajumper,” a European entrepreneur and developer.
In which country is the company registered?
There is no public information about a corporate registration country; Sexcoin is a decentralized crypto project.
What is the development history of the payment service?
Initially developed as a scrypt-based Proof-of-Work cryptocurrency tailored for adult industry payments since 2013, with features like fast 60-second block times and no chargebacks aimed at adult entertainment micropayments.
Have there been major updates or rebranding?
No major rebranding is publicly noted; Sexcoin has had minor technical updates and wallet releases including Android client updates.
Who sits on the company's board of directors?
No formal company or board of directors exists due to the decentralized nature.
Are there investors or partners in the service?
No publicly disclosed investors or formal partners.
Does the company participate in stock trading?
Sexcoin is not a publicly traded company; SXC is a cryptocurrency token traded on crypto exchanges.
What is the company's market capitalization?
Market cap varies with crypto market conditions; exact figures can be found on crypto market tracking sites like Coinbase or Coincarp.
Are there subsidiary companies or branches?
None exist; Sexcoin is decentralized with no subsidiaries.
What licenses does the payment service have?
Sexcoin itself does not hold traditional financial licenses; as a cryptocurrency, it operates under general crypto regulations.
In which jurisdictions does the service operate officially?
Sexcoin operates globally on the blockchain, with no official jurisdictional restrictions; usage depends on local cryptocurrency laws.
Are there licenses for cryptocurrency operations?
No verified cryptocurrency-specific licenses for Sexcoin as a project.
Does the service comply with AML/KYC requirements?
Sexcoin as a decentralized coin does not enforce AML/KYC itself; such compliance depends on exchange platforms handling SXC.
Are there security certificates (PCI DSS, etc.)?
No formal PCI DSS or similar service security certifications apply to the cryptocurrency protocol itself.
Has the service undergone security audits?
No public record of third-party security audits or certifications.
Is there insurance for client funds?
No client fund insurance exists since it is a decentralized crypto coin.
Which international standards does it comply with?
It follows general blockchain decentralized protocols but no formal international finance or security standards.
Have there been any regulatory fines or violations?
No public records of regulatory fines or violations involving Sexcoin.
Where can I find real reviews about the service?
Reviews and user feedback are found on cryptocurrency forums like Bitcointalk, Reddit, and crypto exchange review sites.
What are the main user complaints?
Limited adoption, lack of ongoing development, wallet stability issues, and limited exchange availability.
What do users most often praise the service for?
Low transaction fees, anonymity, and chargeback-free transactions suitable for adult industry micropayments.
Are there issues with fund withdrawals?
Withdrawal issues are dependent on exchanges; the coin itself does not impose withdrawal restrictions.
Is the interface convenient according to users?
Wallet interfaces receive varied feedback; some users find them outdated or less user-friendly compared to newer crypto wallets.
Are clients satisfied with transaction speed?
Transaction confirmation is relatively fast with a 60-second block target, generally satisfactory within niche use.
Do users recommend this service?
Mainly recommended by niche users in adult industry crypto payments but not widely endorsed outside this community.
How do experts assess the service's reliability?
Experts view Sexcoin as an early experiment with innovative ideas but limited long-term viability.
Are there industry awards and recognitions?
No known industry awards or formal recognitions.
Does the service participate in payment system rankings?
Not prominently ranked in mainstream payment system evaluations.
Are there recommendations from financial regulators?
None publicly issued.
What reputation does the service have among partners?
Limited partner and merchant adoption, regarded as a niche, legacy crypto project.
How do they evaluate solution innovation?
Viewed as an early innovator in blockchain adult payments but overtaken by newer privacy coins.
Are there quality service certificates?
No quality assurance certifications available.
Does the company participate in industry conferences?
No public information about participation in industry conferences.
How does the service position itself in the market?
Positions itself as a privacy-focused, low-cost cryptocurrency tailored for the adult entertainment sector.
Which fiat currencies does the service support?
The service itself does not directly support fiat; conversion depends on exchanges.
Are cryptocurrencies supported? Which ones specifically?
Sexcoin (SXC) is a cryptocurrency on its own blockchain; interoperability depends on exchange pairs.
Is there a proprietary cryptocurrency or token?
Yes, Sexcoin (SXC) is the native token.
Can currencies be converted within the service?
Currency conversion is done through external exchanges; the service itself does not provide direct conversion.
What exchange rates are used for conversion?
Exchange rates are set by market supply and demand on crypto trading platforms.
How often are exchange rates updated?
Exchange rates update continuously in real-time on trading platforms.
Are stablecoins supported?
No direct support through Sexcoin network; stablecoins can be exchanged externally.
Can exotic currencies be handled?
Coin primarily operates as a standalone crypto, exotic currency support would depend on exchange pairings.
Are there currency restrictions in different countries?
Geographical restrictions depend on local crypto regulations where SXC trading is allowed or banned.
What types of transfers does the service support?
Peer-to-peer blockchain transfers of SXC tokens.
Can transfers be made between service users?
Yes, direct transfers between SXC wallet users are supported.
Are transfers to bank cards supported?
No direct bank card transfers; fiat conversion requires external exchange use.
Can money be transferred to bank accounts?
Not directly; requires converting to fiat on exchanges then withdrawal to bank accounts.
Is bill payment available?
No bill payment services integrated.
Are recurring payments supported?
No native recurring payment functionality.
Can automatic transfers be set up?
No automated internal transfer scheduling exists.
Is payment scheduling available?
The service does not provide payment scheduling features.
Are group payments supported?
No official group payment or splitting functions.
Can payment links be created?
No payment link generation functionality built into the service.
What are the minimum transaction amounts in the service?
Minimum transaction volumes depend on wallet software and blockchain network minimums.
What are the maximum amounts that can be transferred?
The maximum is limited by wallet holdings and blockchain protocol limits; no strict caps known.
Are there daily limits on operations?
No formal daily transaction limits from the blockchain protocol itself.
What monthly and annual limits are in effect?
None imposed by the service.
Can limits be increased? How?
Not applicable as no formal limits exist.
Do limits differ for verified users?
Verification is not handled by the coin protocol; any exchange-imposed limits depend on their policies.
Are there restrictions for new accounts?
New wallets face no blockchain transfer restrictions but may face limits on exchanges.
Do special limits apply in different countries?
Limits depend on exchange regulations and local crypto laws.
Can operations be temporarily blocked?
Blockchain transactions cannot be blocked; exchanges may freeze accounts for compliance.
Are there limits on the number of daily operations?
No blockchain-imposed limits on operation counts.
What are the minimum amounts for account funding?
Minimum deposit amounts depend on the chosen exchange or wallet interface.
What methods of funding are supported?
Funding is via depositing SXC tokens into wallets or buying SXC from crypto exchanges.
Are there fees for funding?
Blockchain network fees apply when transferring tokens; very low in typical cases.
What are the minimum funding amounts?
Minimum funding depends on exchange or wallet thresholds.
How quickly are funds credited when funding?
Blockchain confirmations take approximately 6 blocks at 60 seconds each; about 6 minutes total.
How can money be withdrawn from the system?
Users withdraw by transferring SXC tokens from wallets to exchanges, then convert to fiat or other cryptos.
Are there fees for fund withdrawal?
Withdrawal fees depend on blockchain network conditions and exchange fees.
How long does withdrawal take?
Blockchain transfer times are about 6 minutes; exchange withdrawals vary by platform.
What withdrawal limits are set?
Limits depend on exchange policies; blockchain itself imposes no such limits.
How quickly are funds credited when funding with a card?
The service does not directly support card funding; dependent on external exchanges.
How long does a bank transfer take?
Bank transfer times depend on external fiat off-ramp services, not Sexcoin.
How quickly do cryptocurrency transfers arrive?
Cryptocurrency transfers arrive after 6 confirmations totaling about 6 minutes.
Are transfers between users instant?
Transfers are confirmed in about 6 minutes; not instant but relatively fast.
Are there delays when funding on weekends?
Blockchain operates 24/7, so no weekend delays on-chain.
Do holidays affect funding speed?
No effect on blockchain transaction speed; fiat off-ramps may be slower on holidays.
Can crediting be accelerated for a fee?
Transactions may be accelerated by higher network fees, though not commonly practiced.
What determines the speed of funding processing?
Network congestion and transaction fee paid determine processing speed.
Are there notifications about funding status?
Wallets typically provide transaction status updates based on blockchain confirmations.
What to do if funding takes too long?
Users should check transaction hash on block explorers and contact exchange support if deposit is delayed.
How quickly are withdrawal requests processed?
On-chain transactions processed in about 6 minutes; exchange withdrawal processing varies.
How long does card withdrawal take?
Not applicable; withdrawals to cards are external to Sexcoin.
How quickly do bank transfers arrive?
Dependent on external banking systems, typically 1-5 business days.
Are cryptocurrency withdrawals instant?
Withdrawals are after confirmations (~6 minutes), not instant but fast for cryptocurrency.
Are there withdrawal delays on weekends?
No blockchain delay; exchange fiat withdrawals may experience delays.
Do holidays affect withdrawal speed?
Fiat withdrawals can be affected by bank holidays; blockchain withdrawals unaffected.
Can withdrawal be accelerated for an additional fee?
Some exchanges offer priority withdrawals for fees, blockchain speed depends on fee.
What determines withdrawal processing time?
Network congestion, fee level, and exchange processing times.
Are there notifications about withdrawal status?
Exchanges and wallets provide transaction status updates and notifications.
Can a withdrawal request be canceled?
Blockchain transactions cannot be canceled once broadcast; exchange requests depend on their policies.
How to register with the payment service?
Registration involves creating a wallet and/or exchange account; no centralized registration with Sexcoin itself.
What data is needed to create an account?
Wallet creation requires no personal data; exchange registration requires standard KYC info.
Can registration be done without email?
Wallets can be created without email; exchanges typically require email.
Is phone confirmation required during registration?
Phone verification depends on exchange policies.
Are there age restrictions for registration?
Wallet creation no age restriction; exchanges require minimum age per jurisdiction.
Can a corporate account be created?
Corporate accounts depend on exchanges, not Sexcoin itself.
Is it required to provide real data?
Exchanges require real data for KYC; wallet creation is anonymous.
Are there country restrictions for registration?
Exchange registration country restrictions apply; wallets have no restrictions.
How long does account activation take?
Wallets activate instantly; exchange accounts activation varies from minutes to days.
What verification levels exist?
Exchanges have tiers; Sexcoin wallets do not have verification.
What documents are required for basic verification?
Exchanges request ID document, proof of address for KYC.
Are documents needed for full verification?
Full KYC requires additional documents per exchange.
Are digital copies of documents accepted?
Most exchanges accept digital document uploads.
How long does the verification procedure take?
Usually hours to a few days depending on exchange.
Can the service be used without verification?
Wallet use requires no verification; some exchanges restrict usage without KYC.
What restrictions apply to unverified users?
Unverified exchange accounts face limits on deposits, withdrawals, and trading.
Is address confirmation required?
Exchanges require address confirmation; not applicable to wallets.
Is a selfie with documents required?
Many exchanges require this for verification.
How often do documents need to be updated?
Documents updated per exchange policy or regulatory changes.
What encryption technologies does the service use?
Sexcoin blockchain uses cryptographic standards for transaction security.
Is two-factor authentication supported?
2FA supported on exchanges, wallet support depends on client software.
Are there SMS confirmations for operations?
SMS confirmation depends on exchange features.
Is biometric authentication supported?
Some wallet apps may support it; not part of the core protocol.
Is blockchain technology used?
Yes, Sexcoin operates on its own blockchain network.
Is there a multi-level security system?
Security layers include blockchain cryptography and user wallet security.
How is user personal data protected?
User data protection depends on the wallet or exchange used, blockchain itself does not store personal data.
Is cold storage used for cryptocurrencies?
Cold storage applies to exchanges or custodial wallets, not the blockchain itself.
Is there DDoS attack protection?
Network-wide DDoS protection is typical at exchange level, not for Sexcoin blockchain directly.
Are regular security audits conducted?
No public info on formal security audits of Sexcoin code.
What anti-phishing protection measures are provided?
Anti-phishing depends on wallet/exchange security features.
Is there a suspicious activity detection system?
Exchanges implement monitoring; Sexcoin as blockchain does not.
How does the service combat money laundering?
AML procedures enforced by exchanges handling SXC, not the blockchain.
Is there blocking of suspicious accounts?
Exchanges block suspicious accounts as per compliance rules.
What to do when fraud is detected?
Report to exchange or wallet provider immediately for investigation.
How to report suspicious activity?
Via support channels of exchange or platform used.
Is there compensation for damage from fraudsters?
Compensation policies depend on individual exchanges.
What user rights exist for disputed transactions?
Crypto transactions are irreversible; disputes handled at exchange level.
How to dispute account blocking?
Contact exchange support; no central authority for Sexcoin.
Is there insurance against cyber attacks?
Insurance depends on third-party exchanges or custodians.
What fees does the service charge for transfers?
Sexcoin charges a nominal fee around 0.001 SXC per transaction.
Are there fees for account funding?
Depends on exchange deposit fees; no direct Sexcoin funding fees besides network fees.
Are fees charged for fund withdrawal?
Withdrawal fees depend on exchanges; blockchain network fees apply per transaction.
Are there fees for currency conversion?
Conversion fees are set by exchanges.
Are there fees for account inactivity?
No known inactivity fees.
Are there account maintenance fees?
No account maintenance fees for wallet use.
Are fees charged for operation cancellation?
Crypto transactions cannot be canceled, so no fees.
Are there fees for expedited operations?
Network fee can be increased for faster confirmations but not common.
Are there hidden fees?
Fees are generally transparent on exchanges; Sexcoin network fees are low and explicit.
How are fees calculated for large amounts?
Fees are typically fixed or small per transaction; exchanges may have tiered fee structures.
Are there different tariff plans in the service?
Sexcoin itself does not offer tariffs; exchange platforms may.
What advantages does VIP status provide?
VIP benefits are exchange-specific, not part of Sexcoin protocol.
How to get preferential conditions?
By fulfilling exchange-specific criteria; Sexcoin has no such system.
Are there free operations per month?
No official free allowance; depends on wallet and exchange fee structure.
Are there discounts for active users?
Exchange platforms sometimes offer trading fee discounts for high volumes.
Are there corporate tariffs?
Corporate services depend on exchanges or third-party providers.
Can individual conditions be obtained?
Customized service terms are exchange-specific.
Do promotional codes work for fee reduction?
Promo codes are exchange-specific.
Are there cashback programs?
No cashback programs exist within Sexcoin protocol.
Are there discounts for transaction volumes?
Volume discounts are exchange-dependent.
Is there an official mobile application?
Official Sexcoin wallets exist including Android APK, and software clients for Windows, Mac, Linux.
On which platforms is the application available?
Android, Windows, MacOS, Linux.
What functions are available in the mobile application?
Wallet functions include send/receive SXC, transaction history, and balance display.
Does functionality differ from the web version?
No official web wallet; desktop and mobile wallet functions are primary.
Is Touch ID/Face ID supported?
Depends on wallet app capabilities, not core protocol.
Can the application work offline?
Offline transaction signing may be supported by wallets but requires network for broadcast.
Are there push notifications about operations?
Push notifications depend on wallet app used.
Is dark theme supported?
Theme support depends on wallet developer.
How often is the mobile application updated?
Updates occur irregularly; sometimes months between updates.
Are there beta versions of the application?
Beta versions may be available via community releases.
Is the web interface of the service convenient?
No official web interface; primarily wallet software.
Is responsive design supported?
Not applicable without web platform.
In which languages is the interface available?
Wallet apps mainly available in English.
Is there a night mode for the website?
No official website night mode.
Are hotkeys supported?
Hotkeys depend on desktop wallet software.
Can data be exported?
Wallets allow export of keys and transaction histories.
Is there an API for developers?
No public API documented for direct Sexcoin blockchain data.
Is integration with other services supported?
Integration depends on wallet and exchange capabilities.
How often is the web interface updated?
No dedicated web interface updates.
Are there virtual cards in the service?
No virtual card services.
Can disposable cards be created?
Not supported.
Is multi-currency account functionality supported?
Multi-currency accounts not part of Sexcoin service; external exchanges handle this.
Are there investment products?
No direct investment products tied to Sexcoin.
Can interest be earned on balance?
No yield or staking programs.
Are there credit products?
No credit or lending services.
Is P2P trading supported?
P2P is supported at blockchain level for SXC transfers.
Can cryptocurrencies be bought/sold?
Available on some crypto exchanges supporting SXC trading pairs.
Is there acquiring for business?
No acquiring services; payment via crypto transfer only.
Are mass payouts supported?
No mass payout functionality native to Sexcoin.
Is there a loyalty program in the service?
No loyalty or rewards program.
How are bonus points earned?
Not applicable.
Is there cashback for operations?
No cashback.
Are there referral programs?
No known referral programs.
What privileges do VIP clients have?
Not applicable.
Are there seasonal promotions and offers?
Not applicable.
Can premium status be obtained?
Not applicable.
Are there partner discounts?
No known partner discount schemes.
Are there corporate loyalty programs?
Not applicable.
Does the service allow operations with online casinos?
Sexcoin is primarily intended for adult content payments; no specific information about casino usage.
Are there restrictions on gambling transactions?
No explicit information on gambling transaction restrictions.
Can accounts be blocked for casino play?
Not applicable, no central accounts.
How does the service view gambling?
Not publicly stated.
Are there special conditions for gambling?
No data available.
Are casino transactions tracked?
Blockchain transactions are public but anonymous; no special tracking known.
Can operations with gambling sites be hidden?
Transactions are pseudonymous.
How to set up gambling expense notifications?
Not available.
Which online casinos accept this payment method?
No known listings.
Do conditions differ when used in different casinos?
No data.
Are there geographic restrictions for casino usage?
Crypto laws apply to users’ locations.
How do casino operators typically process transactions from this method?
Not applicable.
Are there typical processing times when used with casinos?
Around 6 minutes per transaction confirmation.
Do casinos usually charge additional fees for this method?
Casinos may charge fees; not connected to Sexcoin itself.
Are there any known compatibility issues with major casino platforms?
None documented.