What is the official website of the payment service?
https://www.sks.co.kr
https://www.sks.co.kr
Customer support contact details are located on the "Contact Us" page at the bottom of the official website.
+82-2-3779-8000
Toll-free support numbers are not typically provided; users generally call national numbers that may incur charges.
Technical support inquiries are usually directed to a general customer service email available on the official website's contact section.
Major payment providers commonly offer separate emails for technical, client, and partnership support depending on the inquiry type.
Online chat support, if provided, is typically accessible via the customer support or help section on the website interface.
Live chat support usually operates during regular business hours; 24/7 support is infrequent unless specified on the support page.
Messenger-based support such as Telegram or WhatsApp is rarely provided; most communication occurs via email or phone.
Support teams generally operate during standard Korean business hours: Monday to Friday, 9:00AM–6:00PM.
Weekend and holiday support is usually unavailable; inquiries are typically handled only during regular workdays.
Major payment services have central offices and sometimes regional branches for client visits, listed on the official site.
Main office: SK Securities Building, 97 Uisadang-daero, Yeongdeungpo-gu, Seoul, South Korea.
Personal meetings are typically arranged through direct inquiry, with advance scheduling required via phone or online form.
International offices are uncommon; global outreach occurs primarily from the main South Korea headquarters.
Customer support is primarily provided in Korean, but English support is commonly available for international clients.
Response times vary by method: phone is immediate during hours, email within 1–2 business days, chat typically within 30 minutes during operation.
VIP or high-value clients often receive priority handling and dedicated account managers for rapid support.
Most payment services allow clients to request callbacks via an online form or telephone, with scheduling by availability.
SK Securities was established in 1955.
SK Securities is owned by SK Group, one of South Korea's largest conglomerates.
South Korea is the jurisdiction and legal registration for SK Securities.
SK Securities developed from a traditional brokerage into an integrated financial and payment services provider through several technology upgrades, mergers, and industry rebranding.
The company underwent significant rebranding and modernization after being acquired by SK Group, aligning with digital transformation trends.
The board consists of SK Group executives and appointed industry specialists; names and roles are listed in annual reports.
SK Group is the parent and main investor; partnerships include major Korean financial and tech industry players.
SK Securities is publicly listed on the Korea Exchange (KRX).
Market capitalization varies; as of 2025, estimated value exceeds $700 million, subject to market changes.
Subsidiaries and branches include financial, investment, and associated technology firms under SK Group.
SK Securities holds official Korean financial institution licenses and regulatory authorizations for brokerage and payment services.
The company operates officially in South Korea, with certain cross-border investment and financial capabilities.
No publicly available information confirms dedicated cryptocurrency operation licenses for SK Securities.
SK Securities adheres strictly to South Korea's AML and KYC regulatory standards, with mandatory verification.
Leading Korean financial companies maintain industry-standard security certifications such as ISO/IEC 27001 for information security.
Regular security audits are conducted internally and by regulators to ensure data protection and operational security.
Client fund protection is provided via statutory investor protection funds and mandatory financial insurance.
SK Securities aligns with ISO/IEC standards, Korean regulations, and international best practices for payment processing security.
No recent major regulatory fines or violations have been recorded; minor compliance breaches are generally disclosed promptly.
User reviews are available on Naver, KakaoTalk, and Korean fintech review sites such as FSS Consumer Portal.
Common complaints include slow processing times, restricted customer service hours, and occasional technical glitches in platform use.
Users appreciate reliability, strong security measures, a wide range of financial products, and professional customer service.
Withdrawal issues are rare but may include occasional delays due to compliance or security checks.
The online and mobile interfaces receive above-average ratings for usability and design, especially in Korean language versions.
Transaction speed is generally rated as satisfactory, with minor delays possible for large or cross-border operations.
Recommendation rates are high among Korean users, especially for investment and financial planning.
Financial industry analysts consider SK Securities a stable, reputable payment and financial service provider.
SK Securities has won several Korean financial sector awards for excellence in service, innovation, and technology.
SK Securities appears regularly in national financial and securities industry rankings and market share reports.
Korean regulators list SK Securities among recommended and licensed financial institutions.
Partners value SK Securities for its transparency, technological capabilities, and reliability in payment and clearing operations.
Industry peers rate SK Securities highly for its investment in digital transformation and new financial technologies.
The company holds quality management certifications such as ISO/IEC 9001 for financial services.
SK Securities regularly participates in Korean and East Asian financial industry forums and conferences.
SK Securities positions as an innovative, client-centric provider of integrated securities and payment solutions.
The company primarily supports KRW, with USD, JPY, and CNY used for global brokerage operations.
No direct payment or exchange support for cryptocurrencies like Bitcoin or Ethereum is widely publicized.
The company has not announced a proprietary cryptocurrency or digital token.
Currency conversion between KRW and supported major international currencies is available for investment and payment services.
Exchange rates are based on official market rates provided by authorized Korean financial institutions.
Exchange rates are updated in real-time, with data sourced continuously from market channels.
Stablecoin acceptance is not documented as part of the payment or brokerage service offerings.
Only major foreign currencies are processed; exotic currencies are handled rarely and typically require special arrangements.
Currency handling is primarily bound by Korean regulation and international compliance; restrictions vary by destination country.
SK Securities enables internal funds transfers, bank transfers, brokerage account movement, and cross-border investment transactions.
Peer-to-peer transfers are mainly supported between account holders for brokerage and investment operations.
Transfers to bank cards are generally not a feature of Korean securities payment platforms; bank account transfers are standard.
Bank account transfers are supported, typically processed within regular banking hours.
Payment for standard bills is not a direct feature; primary services focus on investment and brokerage activities.
Recurring payments such as auto-investment are offered for financial products; standard payment service recurring transfers are uncommon.
Automatic scheduled transfers are supported for regular investment products and brokerage account funding.
Scheduled payments and transfers are available for investment activities and some account management functions.
Group payments are not a typical feature; pooled investment accounts may offer some similar functions.
Payment link generation is not standard; funds movement occurs via direct transfers between verified accounts.
Minimum transaction limits depend on product type, often starting from ₩10,000 for investment transfers.
Maximum amounts are subject to regulatory limits, account type, and verification status.
Daily limits apply based on risk management policy, user verification level, and regulatory requirements.
Monthly and annual transaction limits are aligned with financial regulatory standards and client account tier.
Limit increases require enhanced verification, review of account status, and approval from compliance departments.
Verified users benefit from higher transaction limits and more flexible account operations.
Newly registered accounts have stricter limits until full verification and risk assessment are completed.
Transaction limits are defined by destination country compliance, local regulations, and bilateral banking policies.
Operations may be blocked for security, compliance, or risk management reasons on a temporary basis.
Daily transaction count may be restricted to mitigate risk and comply with regulatory standards.
Minimum deposit amounts vary by funding method; usually start at ₩10,000 or equivalent.
Supported methods include domestic bank transfer, wire transfer, and direct account transfer.
Some funding methods incur fees, particularly for international wire transfers; domestic transfers may be free.
Minimum funding thresholds align with the payment product in use; typically around ₩10,000.
Funds are credited instantly for domestic transfers and within 1-3 business days for international wires.
Withdrawals are processed to registered bank accounts or upon request for settlement of investments.
Withdrawal fees may apply depending on account type, amount, and destination; domestic transfer fees are often minimal.
Withdrawals to domestic bank accounts are processed within one business day; international may take up to 3 days.
Withdrawal limits vary by account status, regulatory guidance, and user verification.
Card-based funding is rarely available; most transfers are from bank accounts.
Domestic bank transfers complete same day; international transfers require 1–3 business days.
Cryptocurrencies are not supported for payment or transfer.
Transfers between internal users or accounts are instant during system operational hours.
Funding on weekends may be delayed until the next business day due to banking hours.
Funding and withdrawals may be delayed on national holidays per banking closure schedules.
Express processing options are typically available only for major corporate accounts with negotiated terms.
Processing speed depends on funding method, banking hours, regulatory checks, and system load.
Users receive funding status notifications via SMS, email, or in-app messages.
Contact customer service to investigate delays, verify transfer details, and provide supporting documentation if needed.
Withdrawal requests are processed during business hours, typically within 1 business day.
Card withdrawals are not supported; bank account transfers are standard.
Domestic transfers arrive same day; international takes 1–3 business days depending on destination country.
Cryptocurrency withdrawals are not supported.
Weekend withdrawal requests process on the next working day.
National holidays cause withdrawal processing delays due to non-working bank days.
Expedited withdrawal is uncommon but may be considered for priority clients under specific arrangements.
Withdrawal times depend on bank, verification status, regulatory compliance, and request volume.
Withdrawal notifications are sent via SMS, email, or platform alerts to keep users informed.
Withdrawal cancellation is allowed before processing is completed and must be requested via customer service.
Registration is available online through the official website and requires completion of a user application.
Required information includes full name, valid ID, address, contact details, and email for verification.
Email is mandatory for registration as part of standard security and communication protocols.
Phone number verification is required to confirm identity and enable mobile notifications.
Minimum age for registration is 18 years, in accordance with South Korean financial law.
Business/corporate accounts can be registered with submission of company documents and authorized representative details.
Accurate personal and business data is required for compliance with AML/KYC regulations.
Registration is only available for residents and legal entities registered in South Korea.
Account activation typically completes within 1–2 business days after document verification.
Standard, enhanced, and corporate verification levels apply, with increasing documentation and account privileges.
Basic verification requires a government-issued ID, proof of address, and contact information.
Full verification requires business licenses, proof of income/assets, and additional supporting documentation.
Digital copies and scanned images of documents are accepted for most verification purposes.
Verification processes between 1–3 business days, depending on submitted documents and review time.
Services are highly restricted for unverified users; most features are inaccessible without basic verification.
Unverified users may view platform information but cannot transact, invest, or withdraw funds.
Proof of address is required as part of the basic verification process.
In some cases, a selfie with ID may be requested for enhanced identity verification.
Documents are reviewed and updated periodically or upon major changes (address, name, etc.), or when requested by compliance.
SK Securities employs SSL/TLS encryption for all web and mobile transactions, ensuring data confidentiality.
Two-factor authentication (2FA) is available for account security and is strongly recommended for all users.
SMS confirmations are provided for login, fund transfer, and high-value operational notifications.
Biometric authentication (fingerprint, face) is supported on mobile apps with compatible devices.
Blockchain technology is not directly implemented for payment or brokerage operations.
Multi-layered security architecture includes authentication, transaction monitoring, and data encryption.
Personal data is protected with encryption, access restrictions, periodic audits, and compliance with Korean privacy laws.
Cryptocurrency cold storage is not a service feature; digital asset management is not provided.
DDoS protection and mitigation systems are deployed to prevent service disruption.
Security audits are conducted regularly, both internally and by licensed external auditors.
Anti-phishing systems include email and website verification protocols, and education for users.
Automated systems monitor transactions for abnormal or potentially fraudulent activity.
Money laundering prevention is addressed through strict transaction monitoring, KYC, and mandatory reporting to regulators.
Suspicious accounts may be swiftly blocked or suspended pending investigation by compliance teams.
Immediately notify customer service, provide details, and follow official incident reporting procedures.
Suspicious activity can be reported directly to the compliance department via phone, online form, or email.
Compensation may be available after investigation depending on circumstances and insurance coverage.
Users have the right to dispute transactions; cases are reviewed under official dispute resolution procedures.
Disputes are submitted to customer support or compliance, accompanied by identification and relevant documents.
Cyber insurance is standard in major Korean financial firms, covering user assets in case of breach.
Transfer fees vary by transaction type and method, typically disclosed in the user agreement or tariff section.
Domestic funding is often free; international funds or expedited processing may incur additional fees.
Withdrawal fees are minimal for domestic transfers; international withdrawals attract higher charges.
Currency conversion incurs a small percentage-based fee as outlined in client agreements.
Inactivity fees are uncommon; if applied, they are disclosed openly in terms of service.
Maintenance fees are charged for certain account types or premium services, usually annually.
Fees for canceling transactions are applied only if costs are incurred in processing; these are listed in the fee schedule.
Fee structures are transparently published to comply with regulatory standards; hidden or undisclosed fees are prohibited.
Large transaction fees may be flat-rate or percentage-based, with exact rates disclosed in tariff documents.
Multiple fee and tariff plans exist for individuals, businesses, and VIP clients.
VIP clients receive preferential rates, priority support, expedited services, and dedicated relationship managers.
Preferential conditions are attained based on transaction volume, loyalty, or business account agreements.
Free operations may be offered within plan limits; exceeding thresholds may incur standard fees.
Active users can qualify for reduced fees or bonus programs based on transaction volume and activity.
Corporate accounts benefit from tailored tariff structures and additional business services.
Custom arrangements may be offered to large clients or active enterprises via direct negotiation.
Promotional codes or campaigns are occasionally available for new clients or seasonal offers.
Cashback rewards are uncommon but may be part of promotional investment campaigns.
Tiered discounts apply for high-volume users under premium product offerings.
SK Securities offers an official mobile application for account management and trading.
The mobile application is available on iOS and Android platforms.
Functions include trading, account management, transaction history, alerts, and secure login.
The mobile app includes most web functions, with some differences in advanced analytics or report access.
Touch ID/Face ID authentication is supported on compatible smartphone devices.
Offline access is restricted; transaction processing requires an active internet connection.
Push notifications keep users updated on account activities, transactions, and important security alerts.
A dark theme is available in the mobile app settings for user convenience.
Updates are released regularly, every 1–3 months, to improve security and features.
Beta versions may be available for major updates via invitation or opt-in programs.
The web interface is praised for clarity, simple navigation, and comprehensive account access features.
Full responsive design ensures usability across desktop, tablet, and mobile browsers.
Korean and English are the main supported languages in the interface.
Night/dark mode is supported on the web interface for improved visibility.
Hotkey and keyboard shortcuts are available for frequent trading and navigation actions.
Users can export transaction histories and reports in formats like CSV and PDF.
A developer API is available for integration with partner systems and custom solution development.
Integration is supported with major financial platforms, investment tools, and compliance systems.
Web platform updates occur quarterly, focused on performance, security, and regulatory compliance.
Virtual cards are not issued; payment transfers are handled between accounts and banks.
Disposable or single-use cards are not part of the standard offering.
Multi-currency accounts are provided for investment and international financial operations.
SK Securities offers equity, bond, fund, and real estate investment products and advice.
Interest may be earned on cash balances held in specific investment accounts.
Credit and margin trading services are available for verified investment clients.
Peer-to-peer securities trading is enabled via brokerage platforms.
The platform does not directly offer cryptocurrency purchase or exchange features.
Business acquiring and merchant processing services are not a documented core feature.
Mass payment solutions for payroll or investment dividends are supported for corporate clients.
Loyalty programs are occasionally introduced for long-term or active investment clients.
Bonus points are earned through investment activities, promotions, or as part of targeted campaigns.
Cashback for specific transactions may be promoted during special campaigns.
Referral programs reward users for inviting new clients to platform services.
VIPs receive unique premium service access, reduced fees, early investment access, and bespoke account management.
Seasonal and special promotional offers are periodically available to users.
Premium account status is attainable through transaction volume, loyalty, or upgrade request.
Partner merchant discounts may apply for select products or cross-platform service agreements.
Corporate loyalty and relationship programs are offered for business clients.
SK Securities does not facilitate direct payments or withdrawals to/from online casinos.
Transactions involving gambling are subject to Korean law and typically restricted.
Accounts may be blocked for suspected gambling activity violating local laws or compliance rules.
The company adheres to government policy, restricting gambling-related financial activity.
Gambling-specific terms are not defined since the service does not support these operations.
Any attempted gambling transactions are monitored and may trigger compliance review procedures.
Transaction privacy is subject to regulatory and legal standards; gambling operations are disclosed as required.
Gambling expense notifications are not applicable; such transactions are typically restricted.
Gambling-related transaction fees do not apply as the company does not support such payments.
Gambling transaction limits are not available due to operational restrictions.
Self-exclusion for gambling is not supported as the service does not offer gambling transactions.
Financial operations with gambling sites are blocked per regulatory policy.
Gambling expense control is not a feature due to restrictions on gambling-related payments.
Alerts are available for general transaction limit exceedance, not specific to gambling.
Transactions to casinos are generally blocked in accordance with South Korean financial law.
Gambling expenditure statistics are not available due to service restrictions.
No cooling-off period for gambling payouts, given non-participation in gambling services.
Assistance is not directly provided; users may access external government or NGO support for problem gambling.
No partnerships with gambling addiction organizations are disclosed.
Gambling expense notifications setup is not applicable as such operations are restricted.
The payment method is not supported by online casinos.
Exclusive casino partnerships do not exist for this service.
Service is not offered for any casino operations.
Bonus programs for casino payments are not offered.
Casino payments and withdrawals are not supported.
Geographic restrictions preclude use for gambling-related payments.
Casino operators do not accept SK Securities as a payment provider.
Not applicable due to service restrictions.
No casino transaction fees apply as service is not supported.
SK Securities payment service is incompatible with major casino platforms.