What is the official website of the payment service?
https://www.saastopankki.fi/sysmansp
- Direct message
- Leave a review
- Bookmark
- Share
- Report
- prev
- next
Where can I find the customer support contacts?
Customer support contacts can be found on Sysmän Säästöpankki's official website under the contact or help section.
What is the hotline phone number?
+358 3 874 930
Is there a toll-free support number?
There is no publicly available information on a toll-free support number; typically, Finnish banks provide regional or local rate contact numbers.
What is the email address for technical support?
There is no specific technical support email publicly listed; general inquiries are usually handled via contact forms or main service emails on the official website.
Are there separate emails for different types of inquiries?
No verified information on separate dedicated emails for different inquiry types; general practice is to direct all inquiries through a central contact method.
Where can I find the online chat support?
There is no verified public record of online chat support on the Sysmän Säästöpankki website or affiliated pages.
Does the chat support work 24/7?
Not applicable as there is no confirmed online chat support.
Is there support through messengers (Telegram, WhatsApp)?
No official messenger-based support via Telegram or WhatsApp is publicly documented.
What are the support working hours?
Standard working hours for Finnish banks, typically Monday to Friday from 9:00 to 16:00 local time, though no exact hours are confirmed for this bank.
Does support work on weekends and holidays?
Customer support is generally not available on weekends and Finnish public holidays.
Are there regional offices for in-person visits?
Yes, Sysmän Säästöpankki has physical offices available for customer visits.
Where are the physical offices located?
The main office is at Sysmäntie 38, 19700 Sysmä, Finland.
Can I schedule a personal meeting?
Personal meeting scheduling likely available by phone or email appointment; standard banking practice encourages appointment booking.
Are there representatives in different countries?
There is no verified information about representatives outside Finland.
In which languages is support available?
Support is primarily provided in Finnish; English assistance may be available but is not confirmed.
How quickly does support respond to requests?
Typical Finnish banking response times range from hours to one business day, although specific Sysmän Säästöpankki times are not listed.
Is there a priority system for VIP clients?
No specific information on VIP customer prioritization available.
Can I request a callback?
Callback services are generally common in Finnish banks but no explicit information for Sysmän Säästöpankki.
When was the payment service founded?
The exact founding date of Sysmän Säästöpankki is not publicly detailed, but local Finnish savings banks have origins generally dating to the early 20th century.
Who is the founder and owner of the service?
Sysmän Säästöpankki is a Finnish savings bank owned by local stakeholders; specific founder details are not public.
In which country is the company registered?
The company is registered in Finland.
What is the development history of the payment service?
There is no detailed verified public timeline; typical savings banks in Finland have evolved steadily offering retail banking services.
Have there been major updates or rebranding?
No publicly known major rebranding events.
Who sits on the company's board of directors?
No specific current information on board members publicly available.
Are there investors or partners in the service?
It operates within the Finnish savings banks cooperative network; strategic partnerships typical in this sector.
Does the company participate in stock trading?
It is a privately held savings bank, not publicly traded.
What is the company's market capitalization?
Not applicable since it is not a public company.
Are there subsidiary companies or branches?
Branch offices exist, including a Joutsan office, indicating some regional presence.
What licenses does the payment service have?
Licensed as a Finnish credit institution under national and EU banking regulations.
In which jurisdictions does the service operate officially?
Officially operates in Finland.
Are there licenses for cryptocurrency operations?
No public information on cryptocurrency-specific licenses.
Does the service comply with AML/KYC requirements?
Yes, as a regulated Finnish bank, it complies with stringent AML and KYC laws.
Are there security certificates (PCI DSS, etc.)?
No specific certificates publicly disclosed but compliance with EU and Finnish banking security regulations is mandatory.
Has the service undergone security audits?
Regular audits are standard in Finnish banks though specific audit reports are not public.
Is there insurance for client funds?
Deposits are insured up to €100,000 under the Finnish deposit guarantee scheme.
Which international standards does it comply with?
Complies with EU banking directives, Finnish regulations, GDPR for data privacy, and other financial standards.
Have there been any regulatory fines or violations?
No public records of regulatory fines or violations.
Where can I find real reviews about the service?
Local Finnish financial forums or regional review sites may have user feedback but online presence is limited.
What are the main user complaints?
Not publicly documented or aggregated for this bank.
What do users most often praise the service for?
Its local presence and personalized customer service common in savings banks.
Are there issues with fund withdrawals?
No public complaints noted about withdrawal issues.
Is the interface convenient according to users?
No specific user feedback publicly available on interface usability.
Are clients satisfied with transaction speed?
No verified user data found.
Do users recommend this service?
Not enough public data to assess user recommendation levels.
How do experts assess the service's reliability?
Finnish savings banks are widely regarded as stable and reliable due to regulatory environment.
Are there industry awards and recognitions?
No specific awards publicly referenced.
Does the service participate in payment system rankings?
No known participation in international rankings.
Are there recommendations from financial regulators?
No public statements but compliance with regulator expectations is standard.
What reputation does the service have among partners?
Likely positive within Finnish savings banks network; no public detailed partner feedback.
How do they evaluate solution innovation?
Traditional savings banks may have conservative innovation approaches compared to fintechs.
Are there quality service certificates?
Standard Finnish banking certifications apply; no special certificates publicly noted.
Does the company participate in industry conferences?
No public information on conference participation.
How does the service position itself in the market?
A regional retail savings bank serving private individuals with a focus on local community banking.
Which fiat currencies does the service support?
Primarily supports Euro (EUR) as currency of Finland.
Are cryptocurrencies supported? Which ones specifically?
Cryptocurrency services are not publicly supported.
Is there a proprietary cryptocurrency or token?
None available.
Can currencies be converted within the service?
Currency exchange services likely available, focused on major currencies, specifics not detailed.
What exchange rates are used for conversion?
Standard market rates from banking partners are usually applied.
How often are exchange rates updated?
Rates updated regularly during banking hours; specifics not public.
Are stablecoins supported?
No information supporting stablecoin usage.
Can exotic currencies be handled?
Likely limited to major global currencies; no public statement on exotic currency handling.
Are there currency restrictions in different countries?
Standard EU currency regulations apply for EU countries.
What types of transfers does the service support?
Domestic and EU SEPA transfers, card payments, and local transfers.
Can transfers be made between service users?
Internal transfers are standard banking features but specifics are not detailed.
Are transfers to bank cards supported?
Card payments accepted; transfer to card unclear.
Can money be transferred to bank accounts?
Yes, bank transfers are supported.
Is bill payment available?
Bill payment services offered as part of retail banking.
Are recurring payments supported?
Recurring payment services are standard but no detailed info.
Can automatic transfers be set up?
Standard Finnish banking offers automated payments, likely available.
Is payment scheduling available?
Scheduling payments is usually supported.
Are group payments supported?
No specific information publicly available.
Can payment links be created?
No verified functionality for generating payment links documented.
What are the minimum transaction amounts in the service?
Typical banking minimums apply; specifics not disclosed.
What are the maximum amounts that can be transferred?
Limits vary by account type and verification, details not publicly stated.
Are there daily limits on operations?
Standard limits for transfers apply, specifics not public.
What monthly and annual limits are in effect?
Limits depend on client verification and account terms, no public data.
Can limits be increased? How?
Typically by contacting bank support and providing verification documents.
Do limits differ for verified users?
Yes, verified users usually have higher transfer limits.
Are there restrictions for new accounts?
New accounts have restrictions until verification is complete.
Do special limits apply in different countries?
EU regulations standardize limits within the EU.
Can operations be temporarily blocked?
Yes, operations may be blocked due to security or compliance reasons.
Are there limits on the number of daily operations?
Limits on number of transactions may apply to prevent fraud.
What are the minimum amounts for account funding?
Minimum deposit amounts are generally low; not specified.
What methods of funding are supported?
Likely bank transfers, card payments, and possibly mobile payments.
Are there fees for funding?
Fees for deposits usually do not apply unless international transfers.
What are the minimum funding amounts?
Not publicly specified.
How quickly are funds credited when funding?
Typically instant to same-day for card or same bank, one business day for others.
How can money be withdrawn from the system?
Withdrawals via bank transfers, card withdrawals, and branch cash withdrawals.
Are there fees for fund withdrawal?
Withdrawal fees may apply depending on method; specifics not public.
How long does withdrawal take?
Usually 1-3 business days for transfers.
What withdrawal limits are set?
Withdrawal limits vary by account type and verification status.
How quickly are funds credited when funding with a card?
Usually instant or within minutes.
How long does a bank transfer take?
Within Finland usually same day; SEPA transfers 1-2 business days.
How quickly do cryptocurrency transfers arrive?
Not applicable; no crypto service.
Are transfers between users instant?
Internal transfers typically near-instant.
Are there delays when funding on weekends?
Weekend funding may be delayed until next business day.
Do holidays affect funding speed?
Yes, holidays delay processing.
Can crediting be accelerated for a fee?
Express transfer options may exist but not publicly detailed.
What determines the speed of funding processing?
Payment method, banking hours, and intermediary banks.
Are there notifications about funding status?
Notifications likely via SMS or email.
What to do if funding takes too long?
Contact customer support for investigation.
How quickly are withdrawal requests processed?
Usually within one business day.
How long does card withdrawal take?
ATM withdrawals are instant; bank card withdrawals take 1-3 days.
How quickly do bank transfers arrive?
Usually 1-2 business days.
Are cryptocurrency withdrawals instant?
Not applicable.
Are there withdrawal delays on weekends?
Yes, weekends slow processing.
Do holidays affect withdrawal speed?
Yes, holiday delays apply.
Can withdrawal be accelerated for an additional fee?
Possible with express options, not publicly specified.
What determines withdrawal processing time?
Verification, account status, and banking hours.
Are there notifications about withdrawal status?
Usually sent via email or SMS.
Can a withdrawal request be canceled?
Possible if not yet processed; requires contacting support.
How to register with the payment service?
Registration involves filling application forms online or in-branch with required KYC data.
What data is needed to create an account?
Personal identification, address, and contact info at minimum.
Can registration be done without email?
Usually email is required for digital communication; physical branch may allow alternatives.
Is phone confirmation required during registration?
Phone verification is a common industry practice, likely required.
Are there age restrictions for registration?
Minimum age is generally 18 years.
Can a corporate account be created?
Yes, corporate accounts service SMEs and businesses.
Is it required to provide real data?
Yes, identity verification and real data submission is mandatory for compliance.
Are there country restrictions for registration?
Registration restricted primarily to residents of Finland or EU.
How long does account activation take?
Usually same day to a few business days after verification.
What verification levels exist?
Basic and advanced verification levels are typical.
What documents are required for basic verification?
Government ID, proof of address.
Are documents needed for full verification?
Yes, additional proof such as income or business documents may be required.
Are digital copies of documents accepted?
Yes, Finnish banks commonly accept digital document submissions.
How long does the verification procedure take?
Hours to few business days depending on complexity.
Can the service be used without verification?
Limited functionality without verification, common in finance.
What restrictions apply to unverified users?
Limited transaction amounts and service access.
Is address confirmation required?
Yes, address verification is standard.
Is a selfie with documents required?
Increasingly common for identity verification but unconfirmed specifically.
How often do documents need to be updated?
Typically every few years or when information changes.
What encryption technologies does the service use?
Industry-standard TLS encryption for data transmission.
Is two-factor authentication supported?
2FA is standard for secure login and transactions.
Are there SMS confirmations for operations?
SMS transaction alerts are commonly used.
Is biometric authentication supported?
Increasingly used in mobile apps, specifics unknown.
Is blockchain technology used?
No public details on blockchain usage.
Is there a multi-level security system?
Multiple security layers including encryption, authentication, and monitoring.
How is user personal data protected?
Complies with GDPR and industry best practices.
Is cold storage used for cryptocurrencies?
Not applicable.
Is there DDoS attack protection?
Banks generally implement DDoS mitigation measures.
Are regular security audits conducted?
Regular internal and external IT security audits are standard.
What anti-phishing protection measures are provided?
Customer education, secure login procedures, and monitoring.
Is there a suspicious activity detection system?
Yes, transaction monitoring to detect fraud.
How does the service combat money laundering?
AML policies, KYC checks, transaction monitoring, and reporting suspicious activity.
Is there blocking of suspicious accounts?
Yes, accounts can be frozen or blocked upon suspicious activity.
What to do when fraud is detected?
Notify the bank immediately for investigation and protection.
How to report suspicious activity?
Via customer service or dedicated fraud reporting channels.
Is there compensation for damage from fraudsters?
Compensation policies depend on circumstances; banks often cover verified fraud losses.
What user rights exist for disputed transactions?
Users can dispute transactions under Finnish consumer protection laws.
How to dispute account blocking?
Contact customer support with proof to resolve blocking issues.
Is there insurance against cyber attacks?
Major banks carry cyber insurance but specific policies are not public.
What fees does the service charge for transfers?
Fees depend on type of transfer, often low or waived for SEPA, domestic transfers.
Are there fees for account funding?
Deposit fees are uncommon for domestic payments.
Are fees charged for fund withdrawal?
Withdrawal fees may apply based on method.
Are there fees for currency conversion?
Currency conversion fees typically range between 0.5% to 3%.
Are there fees for account inactivity?
Some banks charge inactivity fees after long dormancy.
Are there account maintenance fees?
Basic accounts usually have low or no monthly fees; premium accounts may.
Are fees charged for operation cancellation?
Cancellation fees are generally rare but can apply.
Are there fees for expedited operations?
Express payment services usually involve additional fees.
Are there hidden fees?
Finnish banks are required to disclose all fees transparently.
How are fees calculated for large amounts?
Large transaction fees may be tiered or negotiated.
Are there different tariff plans in the service?
Pricing tiers for consumer and business clients typically exist.
What advantages does VIP status provide?
VIP customers may receive priority support and fee discounts.
How to get preferential conditions?
By meeting account balance or transaction volume thresholds.
Are there free operations per month?
Basic accounts usually offer a number of free transactions.
Are there discounts for active users?
Possible discounts for high-volume or loyal clients.
Are there corporate tariffs?
Corporate accounts have tailored pricing.
Can individual conditions be obtained?
Custom agreements can be negotiated for significant clients.
Do promotional codes work for fee reduction?
Not common in traditional banking.
Are there cashback programs?
Cashback programs are not typical for savings banks.
Are there discounts for transaction volumes?
Volume discounts may apply to business customers.
Is there an official mobile application?
Yes, there is an official app in the Finnish banking group network.
On which platforms is the application available?
Available on iOS and Android platforms.
What functions are available in the mobile application?
Account management, payments, transfers, card management, and notifications.
Does functionality differ from the web version?
Mobile apps usually have similar core features with optimized interfaces.
Is Touch ID/Face ID supported?
Biometric login is commonly supported.
Can the application work offline?
Limited offline functionality; requires online for transactions.
Are there push notifications about operations?
Yes, push notifications for transactions are supported.
Is dark theme supported?
No clear indication if dark mode is available.
How often is the mobile application updated?
Regular updates available, usually several times per year.
Are there beta versions of the application?
No public information on beta programs.
Is the web interface of the service convenient?
Finnish banks generally provide user-friendly and accessible web services.
Is responsive design supported?
Responsive design is standard for desktop and mobile access.
In which languages is the interface available?
Primarily Finnish, possibly English version as well.
Is there a night mode for the website?
Unknown if night mode is supported.
Are hotkeys supported?
Not typically found on banking websites.
Can data be exported?
Account statements and transactions can be downloaded/exported in common formats.
Is there an API for developers?
No public developer API specific to Sysmän Säästöpankki.
Is integration with other services supported?
Integration via open banking and PSD2 APIs is typical in Finnish financial sector.
How often is the web interface updated?
Periodic updates aligned with security and feature improvements.
Are there virtual cards in the service?
No public information on virtual card issuance.
Can disposable cards be created?
Disposable or temporary cards are not reported.
Is multi-currency account functionality supported?
Multi-currency accounts are generally not standard in savings banks.
Are there investment products?
Investment services are offered through affiliated entities in the savings bank group.
Can interest be earned on balance?
Interest on savings accounts depends on the bank's prevailing rates.
Are there credit products?
Loans, credit cards, and credit facilities are offered.
Is P2P trading supported?
Peer-to-peer trading services are not typical.
Can cryptocurrencies be bought/sold?
Not offered directly.
Is there acquiring for business?
Merchant acquiring services may be available through group partnerships.
Are mass payouts supported?
Not publicly confirmed.
Is there a loyalty program in the service?
No clear loyalty program information.
How are bonus points earned?
Not applicable.
Is there cashback for operations?
Not commonly offered.
Are there referral programs?
No information found on referral incentives.
What privileges do VIP clients have?
Priority support, preferential terms possible in general savings bank offerings.
Are there seasonal promotions and offers?
Promotions may occur but no public details.
Can premium status be obtained?
Premium accounts or VIP status available based on criteria.
Are there partner discounts?
Partner merchant discounts typically limited in traditional bank models.
Are there corporate loyalty programs?
Corporate loyalty programs generally not standard.
Does the service allow operations with online casinos?
Payments related to gambling are usually restricted per Finnish regulations.
Are there restrictions on gambling transactions?
Finnish banks adhere to gambling transaction regulations and restrictions.
Can accounts be blocked for casino play?
Yes, accounts can be monitored and blocked if suspicious activity detected.
How does the service view gambling?
Gambling transactions are controlled to comply with law and responsible banking.
Are there special conditions for gambling?
Terms and conditions restrict certain gambling-related transactions.
Are casino transactions tracked?
Transaction monitoring includes tracking for compliance.
Can operations with gambling sites be hidden?
No, banks maintain transaction transparency for legal compliance.
Are there notifications about gambling expenses?
No specific notifications but general account activity alerts apply.
Are there special fees for gambling operations?
Fees follow standard transaction fee policies.
Can limits be set on gambling?
Spending limits may be set by customers or imposed by bank policy.
Is there a self-exclusion function?
Finnish regulations encourage self-exclusion and responsible banking tools.
Can access to gambling sites be restricted?
Customers can request restrictions; banks may assist in blocking.
Is gambling expense control supported?
Some banks support expenditure controls, specifics unknown.
Are there notifications about limit exceedance?
Notifications generally provided for set limits.
Can operations with casinos be blocked?
Yes, banks can block transactions linked to restricted gambling activity.
Is there gambling expense statistics?
Customers can review transaction histories which may indicate gambling expenses.
Is a "cooling-off period" supported?
Not specifically indicated by bank.
Can help be obtained for gambling addiction?
Customers can be referred to support organizations externally.
Is there partnership with player assistance organizations?
No public information on direct partnerships.
How to set up gambling expense notifications?
Customers can set general transaction alerts; no specific gambling alerts documented.
Which online casinos accept this payment method?
Not specified.
Are there exclusive partnerships with specific casinos?
No known exclusives.
Do conditions differ when used in different casinos?
Not applicable.
Are there special bonuses for using this method in casinos?
Not applicable.
Can the method be used for both deposits and withdrawals in casinos?
Not officially endorsed for gambling transactions.
Are there geographic restrictions for casino usage?
Gambling-related transactions may be limited geographically according to Finnish law.
How do casino operators typically process transactions from this method?
Casinos process card or bank payments as with standard banking transactions.
Are there typical processing times when used with casinos?
Processing times are standard for card or bank transfers.
Do casinos usually charge additional fees for this method?
Fees depend on casino policies, not linked to the bank.
Are there any known compatibility issues with major casino platforms?
No known issues reported.