AlteaGaming is a software developer and game provider specializing in casino games and casino management systems.
AlteaGaming is a software developer and game provider specializing in casino games and casino management systems.
Some of their most popular games include Rich Pirate, Cleopatra, and Three Amigos. They also provide back-office casino management software via Paladix Casino Management System.
AlteaGaming was established in 2016 as a division of the Alteatec Group, which itself was founded in 2001.
The official website is http://alteagaming.org.
The company headquarters are at 8 Lamartinova, Belgrade, Serbia. Contact details such as phone numbers or email addresses are not explicitly provided online; inquiries are typically made through the contact form on their website.
Detailed founder information is not publicly disclosed, but AlteaGaming operates as part of the privately held Alteatec Group.
AlteaGaming is headquartered in Serbia.
The primary office is located in Belgrade, Serbia, with activities and staff working across Europe including Malta and other countries associated with the Alteatec Group.
AlteaGaming is a subsidiary or division within the Alteatec Group, an international IT company group, with no publicly detailed subsidiaries.
AlteaGaming and the Alteatec Group are privately held companies.
No verified public data on valuation or market capitalization is available.
Specific details about executives and management at AlteaGaming are not publicly available.
Exact employee numbers for AlteaGaming are not disclosed; however, Alteatec Group has a team including young, experienced professionals primarily in Europe.
No verified financial performance or annual revenue figures are publicly available for AlteaGaming.
Revenue mainly comes from the development and licensing of casino games and back-office casino management systems offered to B2B clients.
No publicly available data on revenue distribution by product lines.
Specific growth statistics over recent years are not publicly documented.
Plans indicate ongoing expansion and re-debut in the slot market with new game releases and continuous technology upgrades.
Verified license information for AlteaGaming specifically is not publicly available; licensed software providers typically hold licenses from recognized jurisdictions.
Typical industry practice includes licensing in major regulated markets such as Malta, UK, or similar, although explicit data for AlteaGaming is not confirmed.
In regulated markets, gaming software providers comply typically with authorities like MGA, UKGC, or local regulators depending on market scope.
No publicly available information on pending license applications or renewals.
Licensing usually includes compliance with certifications and audits from independent testing labs to comply with regulation.
No public record of regulatory sanctions or penalties against AlteaGaming.
Industry best practices mandate responsible gambling tools and player protection policies integrated into games and platforms.
Player protection and fairness are ensured via RNG certifications, independent testing, and compliance with regulatory standards.
Standard industry AML procedures are in place, including KYC verification to prevent money laundering.
Providers generally support KYC processes integrated with client operators for compliance with regulatory requirements.
Games are typically certified and tested by independent labs such as eCOGRA or GLI to ensure fairness and compliance.
RNG systems are certified by independent testing bodies to guarantee randomness and reliability.
Compliance with GDPR and other data protection laws is maintained following industry best practices.
Providers support audit and compliance reporting to satisfy regulatory authorities and operator requirements.
Regular audits of software and systems are common, typically annually or per regulatory demand.
AlteaGaming holds a niche market presence as a specialized B2B game and system provider within Europe and US markets but does not rank among the largest market shares.
Competitors include other casino software providers such as Playtech, Novomatic, Evolution Gaming, and Nolimit City.
Strengths include a focus on multi-device HTML5 games, UI/UX customization, and quick turnaround for bespoke game development.
Strongest presence is in Europe (Serbia, Malta) and expansions into the US market.
AlteaGaming is regarded for technical reliability and niche classic style games, though broader brand awareness is moderate.
No major public awards listed specifically for AlteaGaming.
Pricing details are confidential; providers typically offer competitive revenue share or licensing fee models relative to market norms.
Offering customizable, device-agnostic HTML5 games alongside casino management system integration is a key differentiator.
Partnerships within the Alteatec Group and integrations with casino operator platforms via APIs.
AlteaGaming positions itself as a flexible, technology-forward game developer with strong customization and backoffice capabilities.
Strength in technical development and customization; weaker brand recognition compared to larger global suppliers.
Capitalizes on mobile-first gaming, HTML5 technology, and tailored custom game solutions.
Adheres to licensing and compliance standards through continuous software certification and regulatory monitoring.
Continuously adopts latest HTML5 technologies and multi-platform development; offers quick custom game production.
Agile in development, able to create and redesign games quickly (within a week) per client specifications.
No exact operator count publicly available.
Major clients are private B2B casino operators connected through the Alteatec Group network.
Primarily serves online casino operators requiring customizable games and management software.
Services mid to upper-tier casino operators, with a focus on tailored and integrated solutions.
Specific retention data is not publicly disclosed.
Client acquisition through business development, partnerships, and bespoke game development offerings.
Typical contract lengths for software providers range from 1 to 3 years, with renewal options.
Offers exclusive game development and revenue share deals tailored to operator needs.
Provides onboarding support, integration assistance, and back-office training for new operators.
Uses APIs and web-based platforms for smooth integration and client onboarding.
Offers training and educational support related to game operation and back-office systems.
No public detailed case studies available.
Uses client feedback, performance monitoring, and direct communication channels for satisfaction measurement.
Feedback collected via contact forms, direct client communications, and in-platform support.
Dispute resolution typically handled internally with support teams and account managers.
Provides onboarding support, integration assistance, and back-office training for new operators.
Develops slots, table games (blackjack, roulette, baccarat, poker, video poker), scratchcards, and lottery games.
New game releases are periodic; custom games can be developed and launched within weeks.
Supports creation of branded and licensed customized content per operator requirements.
Offers classic and thematic slots such as pirate, Egyptian, and cartoon-based content alongside standard casino table games.
Demo and free play versions are available for most games to operators for testing and promotional purposes.
Game volatility ranges from low to high, catering to various player risk preferences.
RTP typically ranges from about 94% to 97%, aligning with industry standards.
Offers progressive jackpot games and network jackpot integration capabilities.
Includes features like free spins, expanding symbols, gamble options, and pick bonuses.
Games are optimized for mobile devices with responsive HTML5 design.
Games support multiple languages to accommodate international markets.
Provides cultural localization and customization options to fit different regional markets.
Games incorporate accessible UI/UX design elements; specific accessibility certifications are not public.
Utilizes HTML5, Java-based back-end systems, and API-driven architectures for integration.
Primarily uses HTML5 for front-end game development; legacy Flash versions also maintained.
Provides well-documented APIs for game and back-office platform integration.
Integration designed for ease and flexibility, supporting various casino management systems.
Offers comprehensive technical documentation for client integration and customization.
White label or turnkey casino platform solutions are offered through associated group products.
Operators can modify certain game settings, RTPs, and features within regulatory limits.
Provides real-time reporting dashboards and analytics tools in their back-office platform.
Real-time gaming metrics and statistics are available to operators through web-based back-office.
Implements standard security protocols including data encryption and secure user authentication.
Regular updates and maintenance are performed to ensure compliance and performance.
Conducts load testing and performance optimization to maintain fast and stable operation.
Games and platforms support integration with multiple wallet and payment solutions.
Supports integration with common payment processors and e-wallets via platform partners.
Offers the Paladix Casino Management System as a comprehensive back-office solution.
Back office includes player management, reporting, bonus control, and automated email reporting.
No specific sportsbook or betting solutions are publicly disclosed.
Comprehensive player management including CRM, account controls, and reporting.
Includes tools for managing bonuses, promotions, and reward schemes.
CRM features integrated for operator use, including communications and player interaction tracking.
Affiliate management capabilities are typically included or integrable through platform extensions.
Supports marketing campaign management and player engagement tracking via back office.
Responsible gambling features and player controls integrated per regulatory requirements.
Business intelligence tools are part of reporting dashboards to help operators optimize performance.
Supports multiple currencies and languages to serve international operators.
Provides financial management including payment reconciliation and transaction tracking.
Fraud detection measures are incorporated to flag suspicious activities.
Compliance reporting tools are available for regulatory submissions and audits.
Platform architecture is scalable and modular to support operator growth and new markets.
Investing in HTML5 advancements, multi-device optimization, and backend performance enhancements.
No verified information on VR/AR game development currently available.
No explicit information found on blockchain or cryptocurrency integration efforts.
No detailed public info on AI or machine learning use in games or platforms.
Focuses strongly on mobile-first development with games fully optimized for mobile play.
Continuously developing cross-platform games compatible with emerging devices.
Offers data analytics for operators to personalize player experiences and optimize engagement.
No publicly disclosed patents or proprietary technology filings.
Stays current with HTML5 and multi-platform gaming trends, emphasizing fast deployment and customization.
Invests in R&D for game development and platform improvements consistent with industry standards.
No specific collaborations publicly detailed.
Innovates through custom game development and tailored bonus mechanics per operator requests.
Designs games and systems for seamless operation across desktop, mobile, and tablet devices.
Roadmap focuses on continued HTML5 enhancements, customization ease, and integration capabilities.
Primarily revenue share and licensing fee models common in B2B iGaming software provision.
Industry-standard revenue share rates typically range between 20-40%, though individual terms vary.
Setup and integration fees are typical in the industry but specific pricing details are not publicly disclosed.
Minimum volume commitments vary by operator agreement; no public standard figures available.
Pricing tiers or packages may be offered based on operator size and needs, but not publicly detailed.
Discounts or incentives are commonly provided for long-term contracts or high-volume operators.
Pricing aligns with industry norms, competitive with mid-tier providers.
Additional fees may apply for customized development or premium services.
Payment terms and billing cycles depend on contract negotiation, commonly monthly or quarterly.
Performance-based pricing models are often available, rewarding higher operator revenues.
Early termination penalties are standard in the industry, detailed in operator agreements.
Costs for adding new games or features depend on development scope and customization.
Technical support and maintenance typically included or available for an additional fee.
Pricing varies by market due to regulatory and operational cost differences.
Providers generally allow negotiation of commercial and contractual terms per operator needs.
Standard contracts range between 1-3 years.
Exclusive content creation and territorial exclusivity may be offered on a case-by-case basis.
Minimum revenue guarantees may be part of contracts but vary widely.
Licensing agreements specify IP ownership and usage rights consistent with standard industry practice.
Contract disputes are resolved through negotiated settlements or arbitration per agreement terms.
Notice periods for termination typically range from 30 to 90 days.
Non-compete and confidentiality clauses are standard to protect business interests.
Contracts include indemnification clauses to allocate liability and risk.
Force majeure clauses cover extraordinary events affecting contract performance.
Contracts outline obligations for compliance with applicable laws and regulations.
SLAs commonly guarantee uptime around 99.9% with penalties for service failure.
Data handling policies ensure secure transfer or deletion of operator/player data upon contract end.
Marketing and branding guidelines protect the software provider’s intellectual property.
Promotional materials and campaigns typically require provider approval.
Contract changes are managed via formal amendment processes agreed by both parties.
Provides multi-channel technical support including email, web ticketing, and phone assistance.
Support hours vary; many providers offer 24/7 or extended hour services.
Support channels include phone, email, live chat, and ticket systems.
Response times depend on issue severity, typically ranging from minutes to a few hours.
Dedicated account and relationship managers support client operations and growth.
Advisory services on product optimization and regulatory compliance are often available.
Provides training sessions and educational materials for client staff.
Some providers offer certification programs to enhance operator personnel expertise.
Marketing assets and promotional materials are supplied to assist operators.
Helps operators navigate licensing processes and regulatory compliance requirements.
Full support for platform implementation and game integration is provided.
Premium support may incur additional charges depending on service level.
Dispute resolution typically handled internally with support teams and account managers.
Clear escalation paths exist for unresolved technical or operational issues.
On-site support may be available based on client location and contract terms.
Typically guarantees 99.9% system uptime.
Providers maintain records of high system reliability and availability.
System updates planned and communicated in advance, with minimal service disruption.
Disaster recovery plans and business continuity measures are standard practice.
Backup and redundancy systems are implemented to ensure data protection and uptime.
Provides ongoing performance monitoring and regular reporting dashboards.
Load balancing and scalable infrastructure manage traffic surges effectively.
Employs encryption, firewalls, and intrusion detection to protect data and infrastructure.
Security audits and penetration tests are conducted regularly as per best practices.
Incident response protocols are in place to address security breaches swiftly.
Clients are promptly informed of significant service interruptions.
Compensation or service credits may be granted in cases of extended outages.
Uses advanced techniques to ensure data integrity and protection across systems.
Holds standard security certifications consistent with iGaming industry requirements.
Tracks uptime, latency, error rates, and other performance indicators regularly.
Specific R&D investment figures are not public; investing in game and platform development is a consistent priority.
Exact developer count unknown; employs a dedicated team of experienced designers and developers.
Focus on mobile-first, multi-platform HTML5 gaming, customization capabilities, and performance optimization.
Likely maintains innovation teams within the group to drive product development and technological upgrades.
Exploring advanced HTML5 features and potential scalability improvements; no public VR/blockchain info.
Incorporates client and player feedback into iterative game design and feature updates.
Game development cycles range from weeks for custom titles to months for full releases.
Collaborates occasionally for specialized projects but mainly relies on in-house talent.
Employs comprehensive QA, including automated and manual testing to ensure stability and compliance.
Feature development prioritized by client demand, market trends, and technological feasibility.
Provides beta testing to select operators pre-release to gather feedback and ensure quality.
Intellectual property protected through licensing contracts and confidentiality agreements.
Uses agile and scrum project management methodologies for iterative development.
Ensures compatibility across desktop, smartphones, and tablets via responsive design.
Emphasizes user-centric design focused on engaging gameplay and ease of use.
Focus on expanding further into regulated European and North American markets.
Likely pursuing additional licenses aligned with target geographic expansions.
Plans to grow presence in US and European regulated markets through partnerships and product localization.
Considering broadening product lines with newer slots, table games, and interactive casino formats.
No public M&A announcements; strategic partnerships primarily link with Alteatec Group members.
Focuses on agility, customization, and mobile optimization to stay competitive.
Investment focused on product quality and client acquisition through B2B channels.
Exploring integrations with new operator aggregators and platform providers.
Adapts games to mobile-first and new player engagement trends.
Positions as a flexible mid-tier provider contributing technology solutions amid consolidation.
No information on proprietary hardware development plans.
Maintains compliance monitoring to proactively address regulatory changes.
Continuous innovation and client-focused customization to maintain market position.
Mobile-first game development is core to their technology and strategy.
No specific live dealer product offerings publicly noted.
No current focus publicly noted on esports or virtual sports betting.
No confirmed blockchain or cryptocurrency integration efforts.
No explicit AI-driven personalization publicly disclosed but common industry trend.
Implements responsible gambling features, player limits, and compliance to evolving regulations.
Targeting regulated European and US markets with potential future expansions.
Supports integration with popular payment providers aligned with operator preferences.
Provides seamless gameplay experiences across devices, browsers, and platforms.
Keeps software and operational compliance up to date with regulatory changes.
Enforces GDPR and industry-standard data protection protocols.
Attracts young, experienced professionals with creative and agile workplace culture.
Flexible customization and technical reliability address evolving client and player needs.
Likely utilizes cloud infrastructure for platform scalability but no detailed public info.
Focus on optimized HTML5 coding and backend efficiency to minimize load times.
Provides analytics and BI dashboards for operators to optimize performance.
Continuously improving API documentation and integration for ease of operator use.
Implements standard industry security best practices including regular audits.
Platform designed to scale and flexibly accommodate operator growth and game additions.
Adopts latest web and Java technologies aligned with gaming industry standards.
Invests in content delivery improvements for responsiveness and accessibility.
No explicit public info on machine learning implementations.
Employs comprehensive testing cycles including beta testing and QA automation.
Uses standard communication tools to coordinate development and client support.
Invests in content delivery improvements for responsiveness and accessibility.
Focuses on automating testing, reporting, and operational workflows.
Primarily focused on HTML5 and mobile technology evolution.
Maintains legacy Flash versions but prioritizes HTML5 modernization.