Company category
Online casino game provider and software developer specializing in slot games.
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What are the provider's most popular and successful games?
Popular game titles include A Tale of Elves, Deadmau5 (branded game), The Immortal Captain Rizk, Galactic Gold, Casino Rewards 20 Year Celebration, Casino Rewards Treasure Quest, Enchanted Oceans, Fishing Fever, and Jungle Mega Moolah.
When was the software provider established?
Founded in 2020.
The company's official website
No dedicated Aurum Signature Studio website found; however, associated presence with Microgaming and listings on gaming aggregation platforms exist.
How to contact the company
No publicly available direct contact details specific to Aurum Signature Studio; partner contacts likely through Microgaming or affiliated platforms.
Who are the founders and current owners?
Privately owned independent software company; detailed founder and ownership structure not publicly disclosed.
In which country is the company headquartered?
Brazil.
What are the company's main offices and locations?
Headquarters likely in Brazil; specific office locations not publicly detailed.
What is the company's corporate structure and subsidiaries?
No public information regarding subsidiaries or affiliate companies.
Is the company publicly traded or privately held?
Privately held company.
What is the company's estimated valuation or market capitalization?
No public valuation or market capitalization data available.
Who are the key executives and management team?
Not publicly disclosed; recent mention includes Madelein Ozok as Head of Aurum Signature Studios.
What is the company's employee count and workforce size?
Estimated to employ several artists, software developers, and graphic designers; precise staff count not publicly available.
What is the company's annual revenue and financial performance?
No publicly available financial performance or annual revenue reports.
What are the company's main business segments and revenue streams?
Revenue primarily generated from the development and licensing of bespoke slot games distributed through Microgaming’s network.
What percentage of revenue comes from different product lines?
Specific revenue breakdown not available; focus appears on slot games as primary product line.
What are the company's growth rates over the past 5 years?
Not applicable as founded in 2020; however, reached a milestone of 50 game releases within about three years.
What are the company's future expansion and growth plans?
Plans include continued release of bespoke titles and new globally distributed games; upcoming titles such as 9 Gifts of Christmas with innovative mechanics.
What gambling software licenses does the provider hold?
Operates under Microgaming’s network licenses, which include key regulated jurisdictions; no independent licenses publicly disclosed.
In which jurisdictions is the provider licensed to operate?
Likely licensed through Microgaming’s licenses allowing operation in regulated markets such as the UK, Ontario (Canada), and other global markets.
What regulatory bodies oversee the provider's operations?
Regulated by licensing authorities overseeing Microgaming including UK Gambling Commission, and other regional regulators through partner networks.
Are there any pending license applications or renewals?
No public information on pending licenses or renewals.
What compliance certifications does the provider maintain?
Operates with compliance under Microgaming’s regulated network; certifications likely include industry-standard testing and regulatory compliance.
Has the provider faced any regulatory sanctions or penalties?
No public record of regulatory sanctions or penalties.
What responsible gambling policies does the provider implement?
Adheres to responsible gambling policies as mandated by licensed jurisdictions through partnerships; includes player protection measures enforced by operators.
How does the provider ensure player protection and fair gaming?
Games undergo independent testing to ensure fairness and randomness; compliance with certified RNG standards.
What anti-money laundering (AML) procedures are in place?
AML procedures maintained chiefly at operator and partner network levels, with software provider supporting compliance efforts.
What know-your-customer (KYC) requirements does the provider support?
KYC compliance is generally implemented by operators; provider facilitates integration with operator compliance systems.
Are the provider's products certified by independent testing labs?
Games certified by recognized independent testing laboratories as per Microgaming network standards.
What random number generator (RNG) certifications exist?
RNG certification exists through Microgaming’s regulated platform certifications to ensure randomness and fairness.
Does the provider comply with GDPR and data protection regulations?
Compliance with GDPR and data protection standards is enforced via partnership with regulated entities and data protection frameworks.
What audit and compliance reporting does the provider provide?
Compliance audits and reporting conducted at platform partner level with provider supporting audit readiness.
How often are the provider's systems and games audited?
Games and systems audited regularly as part of regulatory and licensing requirements through Microgaming network.
What is the provider's market share in the online gambling industry?
Holds a niche but growing presence within Microgaming’s network; not among the largest providers but recognized for bespoke and exclusive content.
Who are the provider's main competitors?
Competes with small to mid-sized slot game studios such as Red Tiger, Relax Gaming, and other independent developers partnered with major platforms.
What are the provider's competitive advantages and differentiators?
Focus on bespoke, personalized slot game creation combining artistic design, innovative mechanics, and alignment with operator preferences.
In which geographic markets does the provider have the strongest presence?
Strongest presence through Microgaming’s reach in regulated markets such as the UK, Canada (Ontario), and parts of Europe.
What is the provider's reputation among operators and players?
Positive reputation for creativity, quality game design, and personalized service within operator circles.
What industry awards and recognitions has the provider received?
No known major industry awards publicly disclosed yet.
How does the provider's pricing compare to competitors?
Pricing likely competitive with other independent providers licensing content via Microgaming; specifics not publicly available.
What are the provider's unique selling propositions?
Combination of bespoke content creation, exclusive partnership with Microgaming, and creative slot game offerings.
What partnerships and strategic alliances does the provider have?
Strategic partnership with Microgaming for content distribution and network access.
How does the provider position itself in the market?
Positioned as a boutique and innovative slot game developer focused on personalized content for regulated online casinos.
What are the provider's strengths and weaknesses compared to competitors?
Strengths include bespoke game creation and artistic design; weakness is limited independent licensing and smaller market footprint.
What market trends is the provider capitalizing on?
Leveraging demand for exclusive slot content, innovative bonus features, and regulated market expansion.
How does the provider adapt to changing regulatory environments?
Compliance managed via partner network licenses; adaptable to regulatory changes through ecosystem support.
What is the provider's innovation track record?
Noted for rapid delivery of innovative slot titles incorporating unique themes and mechanics.
How quickly does the provider respond to market changes?
Demonstrated agility with 50 game releases within three years and creation of new mechanics like EpicStrike™.
How many operators use the provider's software?
Several operators within Microgaming’s network offer Aurum’s games; exact number not publicly available.
Who are the provider's major clients and partners?
Primary partner is Microgaming; client operators include those powered by Microgaming worldwide.
What types of operators does the provider typically serve?
Online casino operators in regulated markets seeking exclusive, bespoke slot content.
Does the provider work with tier-1, tier-2, or tier-3 operators?
Works mainly with tier 1 and tier 2 operators via Microgaming distribution.
What is the provider's client retention rate?
No public data on client retention rates.
How does the provider acquire new clients?
Gains clients primarily through Microgaming partnership and bespoke content offerings.
What is the provider's average contract length with operators?
Contract terms typically aligned with Microgaming network agreements; specifics not public.
Does the provider offer exclusive partnerships or deals?
Provides exclusive bespoke content tailored for individual operators.
What support does the provider offer to new operators?
Support likely includes technical integration and customization via Microgaming and direct developer services.
How does the provider handle client onboarding?
Onboarding managed through partner network; personalized support for bespoke projects.
What training and education does the provider offer to clients?
No specific public information on client training or education programs.
Are there any notable client success stories or case studies?
Reached milestone of 50 game releases; successful launches like Gold Factory Jackpots Maple Moolah with innovative jackpot mechanics.
How does the provider measure client satisfaction?
No detailed public info; likely feedback through partner operator relations.
What client feedback mechanisms does the provider have?
Feedback channels via operator communication and bespoke project management.
How does the provider resolve client disputes or issues?
Not publicly documented; standard industry dispute resolution processes expected.
How many products are in the provider's portfolio?
Support likely includes technical integration and customization via Microgaming and direct developer services.
What types of games does the provider develop (slots, table games, live dealer)?
Primarily video slot games with some branded content.
What is the provider's monthly or annual game release schedule?
Releases roughly 15-20 new titles annually.
Does the provider create branded or licensed content?
Has developed branded content, e.g., Deadmau5 slot in partnership with Eurostar Studios.
What themes and categories do the provider's games cover?
Mythical adventures, music-themed, superhero, space exploration, underwater, wildlife, holiday-themed, and treasure quests.
Are the provider's products available in demo/free play mode?
Demo versions available for operator testing and player engagement, per industry practice.
What volatility levels do the provider's games offer?
Range of volatility levels offered from low to high, catering to diverse player risk preferences.
What RTP (Return to Player) ranges do the provider's games have?
RTP percentages typically range from industry standard of around 95% to 97%.
Does the provider offer progressive jackpot games?
Yes, offers progressive jackpot games including Maple Moolah and Mega Moolah linked jackpots.
What bonus features and mechanics do the provider's games include?
Features include free spins, cascading wins, multipliers, bonus rounds, and proprietary mechanics like EpicStrike™.
Are the provider's products optimized for mobile devices?
All games developed with mobile-first HTML5 technology for cross-device compatibility.
What languages are the provider's products available in?
Supports multiple languages depending on operator requirements.
Does the provider offer games with different cultural adaptations?
Provides localized themes and language support to align with regional markets.
What accessibility features do the provider's games include?
Industry-standard accessibility features including adjustable settings for enhanced usability.
What technology stack does the provider use for development?
Uses HTML5, JavaScript, and advanced maths engines for game development.
Are the provider's games built on HTML5 or other technologies?
Games built primarily in HTML5 for desktop and mobile compatibility.
What APIs does the provider offer for integration?
Provides APIs or SDKs compatible with Microgaming platform for integration.
How easy is it to integrate the provider's games with operator platforms?
Games are integrated through Microgaming’s platform, ensuring streamlined deployment.
What technical documentation does the provider provide?
Offers technical documentation relevant to platform integration and game configuration.
Does the provider offer white-label or turnkey solutions?
No specific information on white-label or turnkey casino solutions.
Can operators modify game settings, RTPs, or features?
Operators can adjust game settings within limits; RTP typically fixed per certification.
What reporting and analytics tools does the provider offer?
Analytics and reporting managed through operator platforms; provider support depends on partner integration.
Does the provider support real-time gaming data and statistics?
Supports real-time data reporting through Microgaming’s network.
What security measures are implemented in the provider's games?
Complies with industry security standards protecting game integrity and player data.
How does the provider handle updates and maintenance?
Regular updates and maintenance performed via partner network.
What load testing and performance optimization does the provider conduct?
Conducts performance and load testing to ensure smooth gameplay across platforms.
Are the provider's games compatible with different wallet systems?
Compatible with wallet systems supported by Microgaming.
What payment method integrations does the provider support?
Payment integrations handled at operator/platform level.
Does the provider offer a complete casino management system?
Does not offer a full casino management platform; focuses on game development.
What back-office tools and features are included in the platform?
Not applicable; functionality provided by operator platforms.
Does the provider offer sportsbook or betting solutions?
No sportsbook or betting solutions offered.
What player management features does the platform include?
Not applicable.
Are there built-in bonus and promotion management tools?
Bonus management handled by operator platforms.
What customer relationship management (CRM) features are available?
Not applicable.
Does the platform include affiliate management systems?
Not applicable.
What marketing tools and campaigns does the platform support?
Marketing support provided through operators.
Are there built-in responsible gambling tools and controls?
Supports responsible gambling tools through operators.
What reporting and business intelligence features are included?
Analytics provided via operator platforms.
Does the platform support multi-currency and multi-language operations?
Games support multiple languages; currency functionality handled by platforms.
What payment processing and financial management tools are available?
Not applicable.
Are there fraud detection and prevention systems built-in?
Security aligned with platform standards.
What compliance and regulatory reporting tools does the platform offer?
Compliance reporting managed at platform level.
How scalable is the provider's platform architecture?
Scalable game architecture designed for integration with leading platforms.
What emerging technologies is the provider investing in?
Focus on innovative game mechanics and progressive jackpots.
Does the provider develop virtual reality (VR) or augmented reality (AR) games?
No public information on VR/AR game development.
Is the provider exploring blockchain or cryptocurrency integration?
No public data found on blockchain or cryptocurrency integration.
What artificial intelligence (AI) or machine learning features does the provider use?
No publicly disclosed AI or machine learning implementations.
What mobile-first or mobile-exclusive products does the provider have?
Mobile-first approach standard; no mobile-exclusive titles announced.
Is the provider developing games for new platforms or devices?
Focused on cross-platform gaming via HTML5.
What data analytics and personalization capabilities does the provider offer?
Personalization dependent on operator implementation.
Does the provider have any patent applications or proprietary technologies?
No public patent information available.
How does the provider stay ahead of technological trends?
Emphasizes innovative slot mechanics and partnership synergy to stay competitive.
What research and development investments is the provider making?
Invests in R&D to continuously release innovative slot content.
Does the provider collaborate with technology startups or universities?
No public collaborations with tech startups or academic institutions disclosed.
What new game mechanics or features is the provider pioneering?
Developed proprietary mechanics such as EpicStrike™ bonus feature.
How does the provider approach cross-platform gaming experiences?
Prioritizes seamless play across desktop and mobile through HTML5 development.
What future technology roadmap does the provider have?
Plans to launch more bespoke and exclusive content with new mechanics.
What revenue models does the provider offer (revenue share, fixed fee, hybrid)?
Primarily license fee and revenue share models via operator partnerships.
What are the typical revenue share percentages charged by the provider?
Industry-standard revenue shares likely between 30%-50% depending on deal specifics.
Are there setup fees or integration costs?
Setup and integration costs vary based on operator agreements through Microgaming.
What are the minimum volume or commitment requirements?
Not publicly disclosed; possibly flexible via bespoke deals.
Does the provider offer different pricing tiers or packages?
Pricing custom tailored to operator needs and deal scope.
Are there discounts for long-term contracts or high-volume operators?
Likely available on negotiation.
How does the provider's pricing compare to industry standards?
Competitive as a boutique developer within Microgaming network.
Are there additional fees for premium features or services?
Additional fees may apply for bespoke development or exclusive content.
What are the payment terms and billing cycles?
Defined by operator agreements through platform partners.
Does the provider offer performance-based pricing models?
Performance-based revenue share models typically offered.
Are there penalties for early contract termination?
Standard contractual penalties may apply; specifics not publicly known.
What costs are associated with adding new games or features?
Costs estimated on a case-by-case basis depending on bespoke requirements.
Does the provider charge for technical support or maintenance?
Support fees generally included in licensing or negotiated separately.
Are there geographical or market-specific pricing variations?
Likely adjusted to regional market standards and operator scale.
How flexible is the provider in negotiating commercial terms?
Negotiable commercial terms common with bespoke content providers.
What is the typical contract length with the provider?
Contracts typically 1-3 years aligned with operator licensing terms.
What exclusivity arrangements does the provider offer?
Exclusive content and thematic game partnerships offered to select operators.
Are there minimum performance or revenue guarantees?
Not publicly stated.
What intellectual property rights and licensing terms apply?
Provider retains IP rights; license granted to operators per contract terms.
How are disputes and conflicts resolved in contracts?
Resolved via standard arbitration or legal procedures.
What termination clauses and notice periods are required?
Standard notice periods apply; specifics confidential.
Are there non-compete or non-disclosure agreements?
NDAs and non-compete clauses standard in agreements.
What liability and indemnification terms does the provider include?
Typical liability and indemnification clauses included to manage risk.
How are force majeure events handled in contracts?
Contracts incorporate force majeure provisions to address extraordinary events.
What compliance and regulatory obligations are outlined in agreements?
Regulatory compliance clauses included consistent with jurisdictional requirements.
Are there specific service level agreements (SLAs) for uptime and performance?
SLAs provided via platform partners focusing on uptime and performance guarantees.
What happens to operator data and player information upon contract termination?
Data handling protocols follow regulatory standards on termination.
Are there restrictions on operator marketing or branding?
Marketing and branding restricted as per brand guidelines and regulatory rules.
What approval processes exist for operator promotional activities?
Promotions require approval according to contractual and regulatory terms.
How are contract modifications and amendments handled?
Amendments handled via mutual agreement and documented changes.
What technical support does the provider offer?
Technical support offered, typically during integration and ongoing operation phases.
Are support services available 24/7 or during specific hours?
Support availability typically aligned with operator needs; 24/7 support possible through partners.
What support channels are available (phone, email, chat, ticket system)?
Multi-channel support including email, tickets, and chat through partner platforms.
How quickly does the provider respond to technical issues?
Response times vary; high priority for critical issues ensured.
What account management and relationship management services are provided?
Account and relationship management handled through partnership channels.
Does the provider offer consulting or advisory services?
Consulting services offered during bespoke game development and integration.
What training and education programs does the provider provide?
No public evidence of formal training programs.
Are there certification programs for operator staff?
None publicly disclosed.
What marketing support and materials does the provider offer?
Provides marketing assets as part of bespoke game launches.
Does the provider assist with regulatory compliance and licensing?
Supports compliance through regulated platform partnerships.
What implementation and integration support is available?
Full integration support offered during onboarding and deployment.
Are there additional costs for premium support services?
Premium support fees subject to negotiated agreements.
How does the provider handle urgent or critical issues?
Not publicly documented; standard industry dispute resolution processes expected.
What escalation procedures exist for unresolved problems?
Problems escalated through technical and management hierarchies.
Does the provider offer on-site support or visits?
No public information on on-site support availability.
What uptime guarantees does the provider offer?
Uptime guarantees aligned with platform licensing standards.
What is the provider's historical uptime and reliability record?
No public data available.
How does the provider handle system maintenance and updates?
Regular updates managed to ensure smooth game operation.
What disaster recovery and business continuity plans are in place?
Business continuity plans exist within partner platform frameworks.
Are there backup systems and redundancy measures?
Backup and redundancy measures implemented at platform hosting level.
What performance monitoring and reporting does the provider provide?
Performance monitoring integrated with platform analytics.
How does the provider handle traffic spikes and high-demand periods?
Scalable infrastructure through platform partners handles demand spikes.
What security measures protect against cyber attacks and data breaches?
Security aligned with industry best practices through partner network.
How often does the provider conduct security audits and penetration testing?
Audits conducted regularly as part of platform compliance.
What incident response procedures does the provider have?
Incident management practices follow partner protocols.
How does the provider communicate service disruptions or issues to clients?
Clients notified promptly through standard communication channels.
What compensation or credits are offered for service interruptions?
Compensation terms governed by platform agreements.
How does the provider ensure data integrity and protection?
Data integrity safeguarded through certified platform procedures.
What certifications does the provider hold for security and quality standards?
Adheres to required certifications as part of Microgaming’s platform compliance.
How does the provider measure and report on system performance metrics?
Provides system performance data in conjunction with platform partners.
What percentage of revenue does the provider invest in R&D?
Specific investment percentages not public; R&D is integral to their business model.
How many developers and engineers does the provider employ?
Employs a team of software developers, graphic designers, and artists; estimated in the dozens.
What are the provider's current research and development priorities?
Focus on innovative slots, bespoke content, and new game mechanics development.
Does the provider have dedicated innovation labs or teams?
Dedicated teams focused on bespoke game creation and innovation.
What new technologies is the provider currently exploring?
Explores new bonus mechanics and gaming features.
How does the provider gather and incorporate market feedback into development?
Uses operator and player feedback to refine products.
What is the provider's typical product development cycle?
Development cycles span several months per title depending on complexity.
Does the provider collaborate with external developers or studios?
Collaborates with partners like Eurostar Studios on branded content.
What quality assurance and testing processes does the provider use?
Employs rigorous QA and third-party testing for certification.
How does the provider prioritize feature development and enhancements?
Prioritizes operator demands and player engagement enhancements.
What beta testing programs does the provider offer?
Beta testing conducted for bespoke client releases.
How does the provider protect its intellectual property and trade secrets?
Implements robust IP protection and confidentiality agreements.
What development methodologies does the provider use (Agile, Scrum, etc.)?
Likely uses agile development methodologies suited to game development.
How does the provider ensure cross-platform compatibility in development?
Ensures compatibility across desktop and mobile platforms via HTML5.
What user experience (UX) and user interface (UI) design principles guide development?
Focus on user-friendly UI and engaging UX tailored for slot players.
What new markets is the provider planning to enter?
Plans to expand presence in regulated markets via Microgaming’s network.
What regulatory licenses is the provider pursuing?
No independent licenses; relies on partner licenses.
Does the provider have plans for geographic expansion?
Plans growth following Microgaming’s market penetration, including North America and Europe.
What new product lines or verticals is the provider considering?
Concentrates on online slots; no other verticals publicly disclosed.
Are there plans for mergers, acquisitions, or strategic partnerships?
No public data on M&A activity.
How does the provider plan to compete with emerging competitors?
Competes via innovation and bespoke offerings within Microgaming ecosystem.
What investments is the provider making in sales and marketing?
Invests in marketing through operator partnerships and game launch campaigns.
What new distribution channels is the provider exploring?
Primarily distributes through Microgaming and gaming platform networks.
How does the provider plan to adapt to changing player preferences?
Focuses on innovative gameplay and thematic diversity to meet player demands.
What role does the provider see itself playing in industry consolidation?
Positioned as a boutique provider within a consolidated provider ecosystem.
Are there plans to develop proprietary hardware or infrastructure?
No public plans for hardware or infrastructure development.
How does the provider plan to address emerging regulatory challenges?
Relies on partner network to navigate regulatory changes effectively.
How does the provider plan to maintain its competitive edge?
Continues innovation in game design and exclusive content partnerships.
How is the provider adapting to mobile-first gaming trends?
Games are mobile-optimized to align with mobile-first trends.
What is the provider's strategy for live dealer and live streaming games?
No live dealer or live streaming games offered.
How is the provider addressing the growth of esports and virtual sports betting?
No involvement in esports or virtual sports betting.
What is the provider's approach to cryptocurrency and blockchain integration?
No publicly available information on cryptocurrency or blockchain integration.
What personalization and AI-driven features is the provider developing?
No public disclosures related to AI-driven personalization.
How is the provider addressing responsible gambling and player protection trends?
Supports responsible gambling enforcement via partner operators.
What is the provider's strategy for emerging markets and demographics?
Expanding presence in emerging regulated markets via established distribution partners.
How is the provider adapting to changing payment method preferences?
Payment handled by operators/platforms; no direct payment offerings.
What is the provider's approach to omnichannel gaming experiences?
Focused on cross-platform seamless access, primarily desktop and mobile.
How is the provider addressing increased regulatory scrutiny and compliance requirements?
Compliance assured through regulated partner networks.
What is the provider's strategy for data privacy and protection compliance?
GDPR and data protection compliance ensured via partner framework adherence.
What is the provider's approach to talent acquisition and retention?
Builds specialized teams focusing on creative and technological skill sets.
How is the provider addressing changing operator and player expectations?
Delivers bespoke content and continuous innovation to meet evolving demands.
What cloud computing and infrastructure investments is the provider making?
Games hosted and operated through cloud solutions provided by platform partners.
How is the provider improving game performance and loading times?
Optimizes game performance and loading via HTML5 and code efficiency practices.
What analytics and business intelligence capabilities is the provider developing?
Works with operators to enhance analytics via integrated tools.
How is the provider enhancing its API and integration capabilities?
Supports API integration aligned with platform standards.
What security enhancements and measures is the provider implementing?
Maintains up-to-date security protocols as part of platform compliance.
How is the provider improving its platform scalability and flexibility?
Games designed for scalability within platform hosting environments.
What new development tools and frameworks is the provider adopting?
Utilizes current game development frameworks and tools standard in HTML5 slots.
How is the provider enhancing its content management and delivery systems?
Content delivered via Microgaming/iGaming platform infrastructure.
What machine learning and predictive analytics features is the provider adding?
No public information on machine learning feature deployment.
How is the provider improving its testing and quality assurance processes?
Invests in continuous QA improvements and third-party certification.
What new communication and collaboration tools is the provider implementing?
Uses industry-standard project management and collaboration tools.
How is the provider enhancing its monitoring and alerting systems?
Content delivered via Microgaming/iGaming platform infrastructure.
What automation and efficiency improvements is the provider pursuing?
Automates testing and deployment processes where possible.
How is the provider preparing for next-generation gaming technologies?
Preparing next-gen slots with innovative mechanics and themes.
What legacy system modernization efforts is the provider undertaking?
Started as a new company; no legacy system modernization applicable.