Company category
Game provider and software developer specializing in slot games for online casinos.
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What are the provider's most popular and successful games?
Key game titles include Book of Sam, Book of Life, Forest Story, Koala Sam, Cabaret Wild, Close Combat, Viruslot, Crazy Box, Aztec Warriors, Yummy Yumm, The Great Pearl Deluxe, and Crazy Hot 20 among others.
When was the software provider established?
Founded in 2019.
The company's official website
https://chilli.games/
How to contact the company
No direct public contact details were found; typically, contact includes official company emails accessible through the website or LinkedIn, with an office address registered in Riga, Latvia, at Valdeķu iela 62 - 159, LV-1058.
Who are the founders and current owners?
Specific founder details are not publicly available; company described as a young brand advancing under its current management team.
In which country is the company headquartered?
Latvia.
What are the company's main offices and locations?
Main registered office located in Riga, Latvia.
What is the company's corporate structure and subsidiaries?
No publicly available information on subsidiaries or corporate group affiliations.
Is the company publicly traded or privately held?
Described as a public company on LinkedIn, but no stock exchange listing details available; likely privately held or closely held with limited public trading.
What is the company's estimated valuation or market capitalization?
No verified public information regarding company valuation or market capitalization.
Who are the key executives and management team?
Specific management names are not detailed publicly; some leadership such as product managers can be identified on LinkedIn, e.g., Mykhailo Vezovyk as product manager.
What is the company's employee count and workforce size?
Estimated workforce size between 11-50 employees.
What is the company's annual revenue and financial performance?
No verified public revenue data available.
What are the company's main business segments and revenue streams?
Primary revenue streams come from online casino slot game development and licensing to operators.
What percentage of revenue comes from different product lines?
Detailed revenue breakdown per product line is unavailable; presumed mostly from slot games.
What are the company's growth rates over the past 5 years?
No publicly disclosed specific growth rate statistics.
What are the company's future expansion and growth plans?
The company has stated intentions to develop stand-out titles and expand into new regulated markets with reputable operators.
What gambling software licenses does the provider hold?
Holds international gaming certifications and additional certifications for Romanian and Croatian markets; operates under an international certification in Ukraine.
In which jurisdictions is the provider licensed to operate?
Licensed to operate in Romania, Croatia, Ukraine (international certification), and presumably other regulated jurisdictions.
What regulatory bodies oversee the provider's operations?
Licensing and certifications involve international regulatory standards and specific national gaming authorities like those in Romania and Croatia.
Are there any pending license applications or renewals?
No publicly available information on pending license applications or renewals.
What compliance certifications does the provider maintain?
Certified by international laboratories and meets world slot certification standards including responsible gaming compliance.
Has the provider faced any regulatory sanctions or penalties?
No publicly recorded regulatory sanctions or penalties.
What responsible gambling policies does the provider implement?
Implements responsible gaming rules and follows effective legislation to ensure player protection.
How does the provider ensure player protection and fair gaming?
Uses certified random number generators with unique mathematics and maintains fair play through strict legal adherence.
What anti-money laundering (AML) procedures are in place?
Standard AML compliance procedures are typically integrated into licensed providers’ operations for KYC and financial transactions.
What know-your-customer (KYC) requirements does the provider support?
Supports KYC compliance in accordance with regulatory requirements to verify player identity and prevent fraud.
Are the provider's products certified by independent testing labs?
Games are certified by international testing laboratories ensuring compliance with gaming standards.
What random number generator (RNG) certifications exist?
Games include RNGs certified as meeting fairness and randomness standards.
Does the provider comply with GDPR and data protection regulations?
Expected to comply with GDPR and data protection rules applicable in the jurisdictions where they operate.
What audit and compliance reporting does the provider provide?
Provides compliance reporting and undergoes standard gaming audits per licensing requirements.
How often are the provider's systems and games audited?
Regular audits of systems and games are conducted as per regulatory and certification body schedules.
What is the provider's market share in the online gambling industry?
Market share is not specifically disclosed but is described as an emerging strong competitor with a growing portfolio.
Who are the provider's main competitors?
Competitors include other slot game providers targeting regulated markets such as Bigly, BOSS Gaming, and industry incumbents.
What are the provider's competitive advantages and differentiators?
Unique selling points include diverse themed multi-reel slots, innovative mathematical models, mobile-first design, and compliance with responsible gaming.
In which geographic markets does the provider have the strongest presence?
Strongest presence in European regulated markets including Romania, Croatia, and Ukraine, with ambitions to expand globally.
What is the provider's reputation among operators and players?
Has a positive reputation for delivering innovative content that complies with industry standards and player expectations.
What industry awards and recognitions has the provider received?
No public information about industry awards to date.
How does the provider's pricing compare to competitors?
Pricing details are not public; industry-standard competitive pricing models are typically used based on licensing and revenue share.
What are the provider's unique selling propositions?
Focus on mobile-optimized, multi-currency slot games with unique math models and responsible gaming integration.
What partnerships and strategic alliances does the provider have?
Has collaborations with various reputable casino operators for market access.
How does the provider position itself in the market?
Positions itself as a premium, innovative slot provider targeting regulated online casino markets globally.
What are the provider's strengths and weaknesses compared to competitors?
Strengths include innovative games and certifications; unknown weaknesses due to limited public data.
What market trends is the provider capitalizing on?
Mobile gaming growth, regulatory compliance, responsible gaming emphasis, and multi-jurisdiction licensing.
How does the provider adapt to changing regulatory environments?
Maintains certifications and additional licenses aligned with regulatory changes in key markets.
What is the provider's innovation track record?
Developed unique mathematics and engaging gameplay mechanics for its slots since 2019.
How quickly does the provider respond to market changes?
Evidenced by acquisition of multiple certifications and rapid game portfolio expansion.
How many operators use the provider's software?
Exact number unknown; games are integrated with multiple casino operators in regulated markets.
Who are the provider's major clients and partners?
Names of major clients are not publicly disclosed.
What types of operators does the provider typically serve?
Serves online casino operators in regulated markets seeking certified slot content.
Does the provider work with tier-1, tier-2, or tier-3 operators?
Maintains relationships with varied operator tiers including reputable and emerging casinos.
What is the provider's client retention rate?
No public statistics available.
How does the provider acquire new clients?
Client acquisition through industry networking, regulatory certification, and product quality.
What is the provider's average contract length with operators?
Average contract lengths typically range from 1 to 3 years within the iGaming sector.
Does the provider offer exclusive partnerships or deals?
Exclusive deals are common industry practice but no specific info publicly available for this provider.
What support does the provider offer to new operators?
Usually offers implementation support and technical assistance for onboarding new operators.
How does the provider handle client onboarding?
Onboarding includes technical integration, compliance checks, and operator training phases.
What training and education does the provider offer to clients?
Likely provides educational resources and training for operators though specific programs not detailed.
Are there any notable client success stories or case studies?
No public case studies identified.
How does the provider measure client satisfaction?
Typically uses feedback sessions, surveys, and partner reviews to gauge satisfaction.
What client feedback mechanisms does the provider have?
Uses direct communication channels and client relationship management systems.
How does the provider resolve client disputes or issues?
Dispute resolution is handled via contractual agreements and support escalations.
How many products are in the provider's portfolio?
Usually offers implementation support and technical assistance for onboarding new operators.
What types of games does the provider develop (slots, table games, live dealer)?
Multi-reel slot games covering various themes.
What is the provider's monthly or annual game release schedule?
Release frequency not explicitly detailed; ongoing portfolio expansion suggests regular new releases.
Does the provider create branded or licensed content?
No public information about branded/licensed game creation.
What themes and categories do the provider's games cover?
Themes include adventure, mythology, fantasy, wildlife, and classic slot motifs.
Are the provider's products available in demo/free play mode?
Games are available in demo/free play modes for operator testing and player preview.
What volatility levels do the provider's games offer?
Offers a range of volatility levels, with a focus on high volatility slots.
What RTP (Return to Player) ranges do the provider's games have?
RTP values comply with regulatory standards; typical slot RTP range is between 94%-96%.
Does the provider offer progressive jackpot games?
No confirmed information about progressive jackpot games.
What bonus features and mechanics do the provider's games include?
Implements features like free spins, cluster wins, multipliers, and bonus rounds.
Are the provider's products optimized for mobile devices?
All games are optimized for mobile devices with responsive design.
What languages are the provider's products available in?
Supports multiple languages for international markets, specifics not publicly detailed.
Does the provider offer games with different cultural adaptations?
Games are localized with cultural adaptations for target markets.
What accessibility features do the provider's games include?
Limited public info, but industry compliance suggests basic accessibility considerations are integrated.
What technology stack does the provider use for development?
Primarily uses HTML5 technology stack for cross-platform compatibility.
Are the provider's games built on HTML5 or other technologies?
Games are developed in HTML5 to support web and mobile platforms.
What APIs does the provider offer for integration?
Offers APIs for operators to integrate games into casino platforms.
How easy is it to integrate the provider's games with operator platforms?
Games are designed for seamless integration with operator platforms and quick deployment.
What technical documentation does the provider provide?
Provides technical documentation and support material for operators.
Does the provider offer white-label or turnkey solutions?
No specific info; many providers offer turnkey solutions but confirmation for Chilli Games unavailable.
Can operators modify game settings, RTPs, or features?
Games likely allow limited RTP adjustments and feature toggling within compliance guidelines.
What reporting and analytics tools does the provider offer?
Providers typically offer back office reporting and analytics tools.
Does the provider support real-time gaming data and statistics?
Real-time data tracking supported for game performance and player activity.
What security measures are implemented in the provider's games?
Implements standard industry security practices including encrypted communications and secure RNGs.
How does the provider handle updates and maintenance?
Performs regular game updates and maintenance per operator agreements.
What load testing and performance optimization does the provider conduct?
Conducts performance optimization and load testing for smooth gameplay.
Are the provider's games compatible with different wallet systems?
Games compatible with various wallet and currency systems common in iGaming.
What payment method integrations does the provider support?
Payment methods integration supported indirectly through operator platforms.
Does the provider offer a complete casino management system?
No information that Chilli Games offers a complete casino management system.
What back-office tools and features are included in the platform?
Provides back-office tools focused on game management and analytics.
Does the provider offer sportsbook or betting solutions?
No sportsbook or betting solutions offered; focused on slot games.
What player management features does the platform include?
Not applicable as standalone platform; games integrate into operators’ existing player management.
Are there built-in bonus and promotion management tools?
Games include built-in bonus features but full promotion management tools likely part of operator platforms.
What customer relationship management (CRM) features are available?
Not provided directly by Chilli Games.
Does the platform include affiliate management systems?
Not applicable at game provider level.
What marketing tools and campaigns does the platform support?
No direct marketing tools; operators handle player marketing and campaigns.
Are there built-in responsible gambling tools and controls?
Games incorporate responsible gambling features aligned with regulatory requirements.
What reporting and business intelligence features are included?
Business intelligence reporting included for game performance tracking.
Does the platform support multi-currency and multi-language operations?
Games support multicurrency and multiple languages for global markets.
What payment processing and financial management tools are available?
Not provided; handled by operators or platform providers.
Are there fraud detection and prevention systems built-in?
Basic fraud prevention indirectly supported through secure gaming environment; specifics not detailed.
What compliance and regulatory reporting tools does the platform offer?
Supports compliance reporting tools for operators.
How scalable is the provider's platform architecture?
Platforms and games built to scale with operator demands and player traffic.
What emerging technologies is the provider investing in?
No specific public data on emerging tech investments.
Does the provider develop virtual reality (VR) or augmented reality (AR) games?
No publicly stated involvement in VR/AR game development.
Is the provider exploring blockchain or cryptocurrency integration?
No detailed current efforts publicly available.
What artificial intelligence (AI) or machine learning features does the provider use?
No specific information on AI/ML usage.
What mobile-first or mobile-exclusive products does the provider have?
Emphasizes mobile optimization in game design; mobile-first philosophy embraced.
Is the provider developing games for new platforms or devices?
Games designed for web and mobile platforms primarily; no info on emerging device platforms.
What data analytics and personalization capabilities does the provider offer?
Provides game performance analytics; personalization specifics not disclosed.
Does the provider have any patent applications or proprietary technologies?
No public information on patents.
How does the provider stay ahead of technological trends?
Focuses on regulatory compliance and player experience to remain competitive.
What research and development investments is the provider making?
Invests in continuous game development and market expansion.
Does the provider collaborate with technology startups or universities?
No public information on collaborative partnerships.
What new game mechanics or features is the provider pioneering?
Uses unique mathematical models and promotional mechanics for differentiation.
How does the provider approach cross-platform gaming experiences?
Provides HTML5 games optimized for cross-device play.
What future technology roadmap does the provider have?
No public details on future technology roadmap.
What revenue models does the provider offer (revenue share, fixed fee, hybrid)?
Typically follows a revenue share model with operators and licensing fees.
What are the typical revenue share percentages charged by the provider?
Industry standard revenue shares range from 30%-50% depending on agreements.
Are there setup fees or integration costs?
Setup and integration fees are normally negotiated based on project scope.
What are the minimum volume or commitment requirements?
Volume commitments depend on contract terms with operators, not publicly disclosed.
Does the provider offer different pricing tiers or packages?
Pricing tiers may exist but are not publicly documented.
Are there discounts for long-term contracts or high-volume operators?
Discounts for long-term or high-volume operators are industry standard but not publicly confirmed.
How does the provider's pricing compare to industry standards?
Pricing is generally competitive within the mid-tier slot provider market segment.
Are there additional fees for premium features or services?
Premium features may incur additional fees per contract.
What are the payment terms and billing cycles?
Payment and billing cycles typically monthly or quarterly, based on revenue share models.
Does the provider offer performance-based pricing models?
Performance-based or hybrid pricing models are common but no specific public confirmation.
Are there penalties for early contract termination?
Contract termination penalties are usually outlined in agreements; no public data available.
What costs are associated with adding new games or features?
Costs for new games added usually covered under license or negotiated separately.
Does the provider charge for technical support or maintenance?
Technical support and maintenance fees may be included or added per support level.
Are there geographical or market-specific pricing variations?
Pricing may vary by region dependent on market.
How flexible is the provider in negotiating commercial terms?
Commercial terms generally negotiable to align with operator needs.
What is the typical contract length with the provider?
Contracts usually last
What exclusivity arrangements does the provider offer?
Exclusive agreements may be negotiated but not publicly disclosed.
Are there minimum performance or revenue guarantees?
Revenue guarantees are occasionally included in operator agreements.
What intellectual property rights and licensing terms apply?
Licensing agreements include IP protection and usage rights clearly defined.
How are disputes and conflicts resolved in contracts?
Disputes generally resolved through contractually specified arbitration or legal procedures.
What termination clauses and notice periods are required?
Notice periods for contract termination typically range 30 to 90 days.
Are there non-compete or non-disclosure agreements?
Providers and operators commonly sign NDA and non-compete agreements.
What liability and indemnification terms does the provider include?
Standard liability and indemnification clauses included in contracts.
How are force majeure events handled in contracts?
Force majeure provisions included to handle extraordinary situations.
What compliance and regulatory obligations are outlined in agreements?
Regulatory compliance obligations clearly outlined in contracts.
Are there specific service level agreements (SLAs) for uptime and performance?
SLAs typically define uptime guarantees around 98%-99%.
What happens to operator data and player information upon contract termination?
Data handling and retention policies defined in contracts, with secure data deletion on termination.
Are there restrictions on operator marketing or branding?
Marketing and branding restrictions typically apply to protect IP and regulatory compliance.
What approval processes exist for operator promotional activities?
Promotional materials subject to approval processes to ensure regulatory compliance.
How are contract modifications and amendments handled?
Amendments processed via formal change control procedures.
What technical support does the provider offer?
Provides technical support for platform integration, game performance, and troubleshooting.
Are support services available 24/7 or during specific hours?
Support availability may vary; many providers offer standard business hours with escalation options.
What support channels are available (phone, email, chat, ticket system)?
Support is commonly available through email, ticketing systems, and sometimes phone or chat.
How quickly does the provider respond to technical issues?
Response times vary; high-priority issues often responded within hours.
What account management and relationship management services are provided?
Dedicated account managers typically assigned to key clients.
Does the provider offer consulting or advisory services?
Some providers offer advisory services to optimize operator performance.
What training and education programs does the provider provide?
May offer training sessions for new product integrations but no public specifics.
Are there certification programs for operator staff?
Industry providers sometimes offer certification programs though not explicitly stated for Chilli Games.
What marketing support and materials does the provider offer?
Offers marketing support materials such as game assets and promotional content.
Does the provider assist with regulatory compliance and licensing?
Assists operators with regulatory compliance and certification maintenance.
What implementation and integration support is available?
Implementation and integration support provided to accelerate launch timelines.
Are there additional costs for premium support services?
Premium support services may incur extra fees depending on service level agreements.
How does the provider handle urgent or critical issues?
Dispute resolution is handled via contractual agreements and support escalations.
What escalation procedures exist for unresolved problems?
Multi-level escalation paths established for problem resolution.
Does the provider offer on-site support or visits?
On-site visits are uncommon but may be arranged for key clients.
What uptime guarantees does the provider offer?
Typically offers uptime guarantees of 98%-99%.
What is the provider's historical uptime and reliability record?
No public detailed uptime statistics available.
How does the provider handle system maintenance and updates?
Performs regular system and game updates with scheduled maintenance windows.
What disaster recovery and business continuity plans are in place?
Maintains disaster recovery and business continuity plans per industry best practices.
Are there backup systems and redundancy measures?
Backup and redundancy systems implemented to ensure availability.
What performance monitoring and reporting does the provider provide?
Provides detailed performance monitoring and reporting tools to operators.
How does the provider handle traffic spikes and high-demand periods?
Uses scalable infrastructure to handle peak traffic and high demand.
What security measures protect against cyber attacks and data breaches?
Implements standard cybersecurity protocols including encryption and intrusion detection.
How often does the provider conduct security audits and penetration testing?
Conducts regular security audits and penetration tests as part of compliance.
What incident response procedures does the provider have?
Maintains incident response procedures for cyber and system events.
How does the provider communicate service disruptions or issues to clients?
Has protocols to promptly notify clients about disruptions or issues.
What compensation or credits are offered for service interruptions?
Compensation policies are typically defined contractually; public data not available.
How does the provider ensure data integrity and protection?
Ensures data integrity and protection through secure systems and compliance with standards.
What certifications does the provider hold for security and quality standards?
Holds relevant certifications for security and quality assurance aligned with industry norms.
How does the provider measure and report on system performance metrics?
System performance metrics are continuously measured and reported to operators.
What percentage of revenue does the provider invest in R&D?
Specific R&D investment figures are not publicly available.
How many developers and engineers does the provider employ?
Employs a small team of developers and engineers estimated between 11-50 people total.
What are the provider's current research and development priorities?
Focus on innovative slot math, game design, and regulatory compliance.
Does the provider have dedicated innovation labs or teams?
No publicly available details on dedicated innovation labs.
What new technologies is the provider currently exploring?
No explicit public data on new technology exploration.
How does the provider gather and incorporate market feedback into development?
User and market feedback are gathered for continuous product improvement.
What is the provider's typical product development cycle?
Industry standard dev cycle involves concept, prototyping, testing, certification, and release phases over several months.
Does the provider collaborate with external developers or studios?
No specifics available on external collaborations.
What quality assurance and testing processes does the provider use?
Employs rigorous QA testing and certification processes through independent labs.
How does the provider prioritize feature development and enhancements?
Prioritizes features based on market trends and player engagement data.
What beta testing programs does the provider offer?
Beta testing might be offered with selected partners before public release.
How does the provider protect its intellectual property and trade secrets?
Uses legal protections and NDAs to secure intellectual property and trade secrets.
What development methodologies does the provider use (Agile, Scrum, etc.)?
Likely uses Agile or Scrum methodologies aligned with industry best practices.
How does the provider ensure cross-platform compatibility in development?
Ensures cross-platform compatibility primarily through HTML5 development.
What user experience (UX) and user interface (UI) design principles guide development?
Focuses on user-friendly interfaces, mobile-first design, and engaging UX/UI standards.
What new markets is the provider planning to enter?
Plans to expand further into regulated European and international markets.
What regulatory licenses is the provider pursuing?
May pursue additional licenses in growing regulated markets; no specifics disclosed.
Does the provider have plans for geographic expansion?
Strategic geographic expansion into new regulated jurisdictions planned.
What new product lines or verticals is the provider considering?
Focus remains on slots; no public plans for other verticals disclosed.
Are there plans for mergers, acquisitions, or strategic partnerships?
No public information on M&A or strategic partnership plans.
How does the provider plan to compete with emerging competitors?
Competes by focusing on unique math models, regulatory certifications, and game variety.
What investments is the provider making in sales and marketing?
Invests in branding, distribution, and market access initiatives.
What new distribution channels is the provider exploring?
Exploring wider operator partnerships and platform integrations.
How does the provider plan to adapt to changing player preferences?
Adjusts games and features to evolving player demands and trends.
What role does the provider see itself playing in industry consolidation?
Positioned as a niche but growing provider in a consolidating industry.
Are there plans to develop proprietary hardware or infrastructure?
No public plans for proprietary hardware development.
How does the provider plan to address emerging regulatory challenges?
Continuously updates certifications and compliance for regulatory changes.
How does the provider plan to maintain its competitive edge?
Maintains competitiveness through innovation, compliance, and quality content.
How is the provider adapting to mobile-first gaming trends?
Fully embraces mobile-first gaming trends with responsive, HTML5 games.
What is the provider's strategy for live dealer and live streaming games?
Does not currently offer live dealer or streaming games.
How is the provider addressing the growth of esports and virtual sports betting?
No public involvement in esports or virtual sports betting markets.
What is the provider's approach to cryptocurrency and blockchain integration?
No current public blockchain or cryptocurrency integration initiatives.
What personalization and AI-driven features is the provider developing?
No public info on AI-driven personalization features.
How is the provider addressing responsible gambling and player protection trends?
Actively integrates responsible gambling features in game mechanics and compliance.
What is the provider's strategy for emerging markets and demographics?
Focused on expanding in increasingly regulated emerging markets.
How is the provider adapting to changing payment method preferences?
Supports multi-currency and integrates with operator payment solutions.
What is the provider's approach to omnichannel gaming experiences?
Offers seamless gaming experience across web and mobile devices.
How is the provider addressing increased regulatory scrutiny and compliance requirements?
Continuously upgrading certifications and compliance processes.
What is the provider's strategy for data privacy and protection compliance?
Aligns with GDPR and other data privacy regulations to protect player data.
What is the provider's approach to talent acquisition and retention?
Likely focuses on industry experienced talent recruitment and retention in key roles.
How is the provider addressing changing operator and player expectations?
Develops innovative and compliant products to meet evolving market demands.
What cloud computing and infrastructure investments is the provider making?
Uses cloud infrastructure typical in modern online gaming for scalability and reliability.
How is the provider improving game performance and loading times?
Continuously optimizes games for fast loading and smooth performance.
What analytics and business intelligence capabilities is the provider developing?
Develops analytics tools to support operators in game performance monitoring.
How is the provider enhancing its API and integration capabilities?
Works on API improvements to facilitate operator platform integration.
What security enhancements and measures is the provider implementing?
Ongoing implementation of updated cybersecurity protections.
How is the provider improving its platform scalability and flexibility?
Focus on scalable, flexible platform architecture.
What new development tools and frameworks is the provider adopting?
Adopts modern development tools consistent with HTML5 and agile practices.
How is the provider enhancing its content management and delivery systems?
Enhances content management for efficient delivery across multiple operators.
What machine learning and predictive analytics features is the provider adding?
No public information on ML or predictive analytics feature development.
How is the provider improving its testing and quality assurance processes?
Employs rigorous QA improvements to maintain game quality.
What new communication and collaboration tools is the provider implementing?
Utilizes modern communication tools for team and partner collaboration.
How is the provider enhancing its monitoring and alerting systems?
Enhances content management for efficient delivery across multiple operators.
What automation and efficiency improvements is the provider pursuing?
Pursues automation to improve development and operational efficiency.
How is the provider preparing for next-generation gaming technologies?
Preparing for next-gen gaming through continuous innovation and adaptation.
What legacy system modernization efforts is the provider undertaking?
Engages in ongoing modernization efforts to keep technologies current.