Company category
Software developer and game provider specializing in iGaming content.
- Direct message
- Leave a review
- Bookmark
- Share
- Report
- prev
- next
What are the provider's most popular and successful games?
Popular games include Dragon's Treasure, Ocean’s Call, Enchanted Garden, Pharaoh’s Tomb, Wild West, Horus Eye, Chilli Hunter, and HOT Fruits.
When was the software provider established?
Founded in 2018.
The company's official website
https://www.eagaming.com/
How to contact the company
Specific contact details are not publicly listed, but companies typically provide contact forms on their websites, with support emails and sometimes phone contacts for client inquiries.
Who are the founders and current owners?
Founded by Saverio Castellano, an industry veteran with previous roles at Aristocrat, Novomatic, and Gameart; current ownership details are private.
In which country is the company headquartered?
Malta.
What are the company's main offices and locations?
Headquarters in Valletta, Malta; serving primarily European and Asian markets.
What is the company's corporate structure and subsidiaries?
No detailed public information on subsidiaries; generally operates as a specialized software development firm.
Is the company publicly traded or privately held?
Privately held company.
What is the company's estimated valuation or market capitalization?
Specific valuation data is not publicly disclosed for EAGaming; generally, mid-sized software providers in iGaming have multimillion-dollar valuations.
Who are the key executives and management team?
Key executive includes founder Saverio Castellano; broader management team details are not publicly available.
What is the company's employee count and workforce size?
Estimated workforce around a few dozen to low hundreds, typical of specialized iGaming software developers.
What is the company's annual revenue and financial performance?
Specific figures are not disclosed publicly; revenue derives mostly from game licensing and platform deals.
What are the company's main business segments and revenue streams?
Revenue primarily from slot game licensing, platform integrations, and partnerships with casino operators.
What percentage of revenue comes from different product lines?
Majority revenue from slot games, followed by niche bingo and fish hunting game revenues; precise percentages are not public.
What are the company's growth rates over the past 5 years?
Founded in 2018, the company has experienced steady growth focusing on expanding its game portfolio and geographic reach.
What are the company's future expansion and growth plans?
Plans include broadening game offerings, deepening presence in regulated markets, and continuous technology upgrades.
What gambling software licenses does the provider hold?
Licensed under Curacao Gaming Commission, Malta Gaming Authority (MGA), and Oficiul National pentru Jocuri de Noroc (ONJN) license.
In which jurisdictions is the provider licensed to operate?
Licensed to operate in Curacao, Malta, Romania, and other regulated markets.
What regulatory bodies oversee the provider's operations?
Curacao Gaming Commission, Malta Gaming Authority, Romanian ONJN.
Are there any pending license applications or renewals?
No publicly disclosed pending license applications.
What compliance certifications does the provider maintain?
Holds Gaming Labs certification and ISO certification for quality standards.
Has the provider faced any regulatory sanctions or penalties?
No public record of regulatory sanctions or penalties.
What responsible gambling policies does the provider implement?
Implements industry-standard responsible gambling policies, including player protection measures and self-exclusion tools.
How does the provider ensure player protection and fair gaming?
Uses certified Random Number Generators (RNG), independent audits, and compliance with regulatory standards to ensure fairness.
What anti-money laundering (AML) procedures are in place?
Adheres to AML procedures per licensing jurisdiction requirements.
What know-your-customer (KYC) requirements does the provider support?
Supports KYC compliance via integration tools for operators to verify player identities.
Are the provider's products certified by independent testing labs?
Games certified by independent testing labs such as Gaming Labs and similar.
What random number generator (RNG) certifications exist?
RNG certified by industry-accredited testing bodies like Gaming Labs.
Does the provider comply with GDPR and data protection regulations?
Complies with GDPR and data protection regulations applicable in operating jurisdictions.
What audit and compliance reporting does the provider provide?
Provides audit trails and compliance reporting to satisfy regulator requirements.
How often are the provider's systems and games audited?
Regular auditing cycles as per regulatory mandates, typically annually or biannually.
What is the provider's market share in the online gambling industry?
Recognized as a mid-tier software provider with growing market share particularly in European and Asian markets.
Who are the provider's main competitors?
Competitors include game developers like Red Tiger Gaming, Playtech, Pragmatic Play, and iSoftBet.
What are the provider's competitive advantages and differentiators?
Strong focus on multi-lingual, multi-currency games with diverse engaging themes and fast market adaptation.
In which geographic markets does the provider have the strongest presence?
Europe and Asia primarily, especially Malta-licensed markets and the emerging Eastern European markets.
What is the provider's reputation among operators and players?
Well-regarded for quality slot games and reliable partnerships with operators.
What industry awards and recognitions has the provider received?
Holds certifications but no widely publicized industry awards.
How does the provider's pricing compare to competitors?
Pricing aligns competitively with mid-tier industry standards, offering value for game quality and licensing terms.
What are the provider's unique selling propositions?
Broad game variety with high-quality visuals and multi-jurisdiction licensing enabling broad market access.
What partnerships and strategic alliances does the provider have?
Partnerships with notable iGaming brands such as Softswiss, Stolegator, and Salsa Technology.
How does the provider position itself in the market?
Positioned as an innovative medium-sized provider offering diverse gaming products tailored for regulated markets.
What are the provider's strengths and weaknesses compared to competitors?
Strengths include technology adaptability and licensed content; weaknesses include lesser global brand recognition compared to industry giants.
What market trends is the provider capitalizing on?
Capitalizes on mobile-first gaming, emerging Asian markets, and increasing regulatory compliance.
How does the provider adapt to changing regulatory environments?
Maintains multiple licenses and certifications, rapidly adapts game compliance to changing regulations.
What is the provider's innovation track record?
Known for continuous game releases with engaging features and adaptation of new digital assets like cryptocurrencies.
How quickly does the provider respond to market changes?
Demonstrates agile development and fast deployment aligned with market demands.
How many operators use the provider's software?
Used by multiple operators, exact number is not publicly available but exceeds several dozen.
Who are the provider's major clients and partners?
Key clients include casino operators partnered via Softswiss and Stolegator platforms.
What types of operators does the provider typically serve?
Focuses on online casino operators across Europe and Asia, including mid-sized to large operators.
Does the provider work with tier-1, tier-2, or tier-3 operators?
Services range from tier-1 regulated operators to tier-3 emerging market operators.
What is the provider's client retention rate?
Generally high retention due to reliable game performance and regulatory compliance.
How does the provider acquire new clients?
Uses industry trade shows, digital marketing, partner referrals, and integration ease for client acquisition.
What is the provider's average contract length with operators?
Contracts typically range from 1 to 3 years depending on operator scale.
Does the provider offer exclusive partnerships or deals?
Offers exclusive deals selectively in key markets or for flagship game releases.
What support does the provider offer to new operators?
Provides technical integration support, compliance guidance, and marketing assistance.
How does the provider handle client onboarding?
Structured onboarding with technical documentation, integration support, and training materials.
What training and education does the provider offer to clients?
Offers training programs and documentation for operator staff on game features and platform management.
Are there any notable client success stories or case studies?
Several operators have expanded market share using EAGaming content, especially due to high player engagement slot titles.
How does the provider measure client satisfaction?
Uses client feedback, performance analytics, and direct operator communication.
What client feedback mechanisms does the provider have?
Includes formal satisfaction surveys, direct client account management feedback loops.
How does the provider resolve client disputes or issues?
Provides dedicated account management and support escalation paths to resolve issues.
How many products are in the provider's portfolio?
Provides technical integration support, compliance guidance, and marketing assistance.
What types of games does the provider develop (slots, table games, live dealer)?
Develops slot games, bingo, and fish hunting games.
What is the provider's monthly or annual game release schedule?
Maintains a steady release schedule, often monthly or quarterly game launches.
Does the provider create branded or licensed content?
Capable of creating branded and licensed slot content on request.
What themes and categories do the provider's games cover?
Covers themes such as mythology, adventure, fantasy, aquatic, western, and ancient civilizations.
Are the provider's products available in demo/free play mode?
Most games available in demo or free-play modes for operators to offer players.
What volatility levels do the provider's games offer?
Offers a range of volatility levels from low to high to suit diverse player preferences.
What RTP (Return to Player) ranges do the provider's games have?
RTP typically ranges between 94% and 97%, depending on game and jurisdiction.
Does the provider offer progressive jackpot games?
Offers progressive jackpot features in select titles.
What bonus features and mechanics do the provider's games include?
Games include free spins, multipliers, wilds, scatters, gamble features, and bonus rounds.
Are the provider's products optimized for mobile devices?
Fully optimized for mobile devices with responsive HTML5 design.
What languages are the provider's products available in?
Supports multiple languages including English, Russian, Spanish, and Asian languages.
Does the provider offer games with different cultural adaptations?
Adapts games culturally and linguistically for target markets.
What accessibility features do the provider's games include?
Includes basic accessibility features for broader player inclusivity.
What technology stack does the provider use for development?
Primarily uses HTML5 technology stack with JavaScript and backend integration tools.
Are the provider's games built on HTML5 or other technologies?
All major games built in HTML5 for cross-platform compatibility.
What APIs does the provider offer for integration?
Provides APIs for game integration and back office management.
How easy is it to integrate the provider's games with operator platforms?
Integration is designed to be straightforward with standard API and SDK support.
What technical documentation does the provider provide?
Comprehensive technical documentation for operators and integration developers.
Does the provider offer white-label or turnkey solutions?
May offer turnkey or white label solutions depending on operator needs.
Can operators modify game settings, RTPs, or features?
Operators can modify features such as RTP (within regulatory limits), volatility, and bonus frequencies.
What reporting and analytics tools does the provider offer?
Provides detailed reporting and analytics dashboards for performance monitoring.
Does the provider support real-time gaming data and statistics?
Supports real-time gaming data and statistics tracking.
What security measures are implemented in the provider's games?
Implements robust cybersecurity protocols including SSL, encryption, and secure authentication.
How does the provider handle updates and maintenance?
Regular game updates and maintenance schedules with clear communication.
What load testing and performance optimization does the provider conduct?
Conducts performance and load testing to ensure game stability under peak loads.
Are the provider's games compatible with different wallet systems?
Compatible with multiple wallet systems used by casino operators.
What payment method integrations does the provider support?
Supports integration with major payment processors via operator platforms.
Does the provider offer a complete casino management system?
Does not primarily offer a complete casino management platform; focuses on software and content provision.
What back-office tools and features are included in the platform?
Provides back office tools for game and player management as part of platform offerings.
Does the provider offer sportsbook or betting solutions?
Does not specialize in sportsbook or betting solutions.
What player management features does the platform include?
Offers player management features integrated with game platforms.
Are there built-in bonus and promotion management tools?
Supports bonus and promotion mechanics within games, but no standalone promotion management system.
What customer relationship management (CRM) features are available?
Provides integration support for CRM tools rather than dedicated CRM software.
Does the platform include affiliate management systems?
Affiliate management is typically handled by operator platforms, not the game provider.
What marketing tools and campaigns does the platform support?
Provides marketing materials and in-game events features to support operator campaigns.
Are there built-in responsible gambling tools and controls?
Implements responsible gambling controls such as session limits and voluntary self-exclusion compliant with licenses.
What reporting and business intelligence features are included?
Offers business intelligence reporting features for game performance and player behaviors.
Does the platform support multi-currency and multi-language operations?
Supports multi-currency and multiple languages within game environments.
What payment processing and financial management tools are available?
Payment processing mainly provided by operators; software supports integration.
Are there fraud detection and prevention systems built-in?
Includes basic fraud detection integrated with operators’ systems.
What compliance and regulatory reporting tools does the platform offer?
Provides tools to support regulatory reporting as needed by operators.
How scalable is the provider's platform architecture?
Uses scalable architecture suitable for growing user bases and multiple operators.
What emerging technologies is the provider investing in?
Investing in blockchain support and digital asset payment options.
Does the provider develop virtual reality (VR) or augmented reality (AR) games?
No public evidence of VR/AR game development.
Is the provider exploring blockchain or cryptocurrency integration?
Yes, supports cryptocurrency payments and blockchain integration for gaming assets.
What artificial intelligence (AI) or machine learning features does the provider use?
Limited current use; exploring AI for personalization and game optimization.
What mobile-first or mobile-exclusive products does the provider have?
Games are developed mobile-first with exclusive mobile optimizations.
Is the provider developing games for new platforms or devices?
Focused on cross-platform availability primarily via HTML5.
What data analytics and personalization capabilities does the provider offer?
Offers data analytics integration and player personalization features.
Does the provider have any patent applications or proprietary technologies?
No public information on patent holdings.
How does the provider stay ahead of technological trends?
Actively adopts emerging trends in iGaming technology and market demands.
What research and development investments is the provider making?
Invests significantly in R&D for new game development and platform capabilities.
Does the provider collaborate with technology startups or universities?
No public data on collaborations with academic institutions.
What new game mechanics or features is the provider pioneering?
Known for engaging bonus features and innovative slot mechanics.
How does the provider approach cross-platform gaming experiences?
Prioritizes seamless cross-platform experience with HTML5 technology.
What future technology roadmap does the provider have?
Focus on expanding blockchain use, multi-jurisdiction compliance, and mobile gaming.
What revenue models does the provider offer (revenue share, fixed fee, hybrid)?
Offers traditional license fees, revenue share, and turnkey solutions.
What are the typical revenue share percentages charged by the provider?
Typical revenue share ranges from 30% to 50% depending on game and operator agreement.
Are there setup fees or integration costs?
Setup and integration fees vary; industry standard typically from low thousands to mid-range costs.
What are the minimum volume or commitment requirements?
Some contracts require minimum volume commitments to ensure profitability.
Does the provider offer different pricing tiers or packages?
Pricing tiers may be available based on game bundles, exclusivity, and volume.
Are there discounts for long-term contracts or high-volume operators?
Discounts and incentives offered for long-term partnerships and high volume.
How does the provider's pricing compare to industry standards?
Pricing competitive with mid-tier game providers.
Are there additional fees for premium features or services?
Some premium features or custom content may incur additional fees.
What are the payment terms and billing cycles?
Standard monthly or quarterly billing cycles typical.
Does the provider offer performance-based pricing models?
Some models include performance-based pricing aligning provider and operator incentives.
Are there penalties for early contract termination?
Early termination penalties typically included to protect provider investments.
What costs are associated with adding new games or features?
Additional game addition or feature costs are generally negotiated case-by-case.
Does the provider charge for technical support or maintenance?
Support and maintenance usually billed separately or included in contract.
Are there geographical or market-specific pricing variations?
Pricing may vary based on region and market maturity.
How flexible is the provider in negotiating commercial terms?
Negotiations often flexible depending on operator size and strategic value.
What is the typical contract length with the provider?
Contracts usually range from 1 to 3 years.
What exclusivity arrangements does the provider offer?
May offer exclusivity in territories or content with premium contracts.
Are there minimum performance or revenue guarantees?
Some contracts include minimum revenue guarantees.
What intellectual property rights and licensing terms apply?
Non-transferable IP licenses granted to operators; provider retains game IP.
How are disputes and conflicts resolved in contracts?
Disputes resolved through contract terms, often including arbitration clauses.
What termination clauses and notice periods are required?
Contracts include specific notice periods for termination.
Are there non-compete or non-disclosure agreements?
Standard NDAs and non-compete clauses included to protect proprietary information.
What liability and indemnification terms does the provider include?
Liability and indemnification terms protect provider from misuses and breaches.
How are force majeure events handled in contracts?
Force majeure clauses cover extraordinary events impacting contract fulfillment.
What compliance and regulatory obligations are outlined in agreements?
Regulatory compliance obligations are standard in agreements.
Are there specific service level agreements (SLAs) for uptime and performance?
SLAs specify uptime commitments usually 99.9% or higher.
What happens to operator data and player information upon contract termination?
Data handling policies ensure secure return or deletion of data post-contract.
Are there restrictions on operator marketing or branding?
Branding and marketing usage restrictions apply per license agreements.
What approval processes exist for operator promotional activities?
Promotional approvals often required from provider to ensure compliance.
How are contract modifications and amendments handled?
Amendments governed by contract terms with mutual consent procedures.
What technical support does the provider offer?
Provides technical support, integration assistance, and troubleshooting services.
Are support services available 24/7 or during specific hours?
Support availability varies, often with core business hours and emergency out-of-hours.
What support channels are available (phone, email, chat, ticket system)?
Support delivered via email, ticket system, and sometimes phone or chat.
How quickly does the provider respond to technical issues?
Response times range from a few hours to 24 hours depending on issue severity.
What account management and relationship management services are provided?
Dedicated account managers ensure client relationship and satisfaction.
Does the provider offer consulting or advisory services?
May offer consulting for regulatory compliance and game optimization.
What training and education programs does the provider provide?
Provides training webinars, documentation, and client onboarding sessions.
Are there certification programs for operator staff?
Certification programs for operators' staff occasionally offered to ensure platform proficiency.
What marketing support and materials does the provider offer?
Delivers promotional materials, banners, and marketing assets for operators.
Does the provider assist with regulatory compliance and licensing?
Supports operators with compliance documentation and licensing procedures.
What implementation and integration support is available?
Full implementation support including technical integration and testing.
Are there additional costs for premium support services?
Premium support packages may incur additional charges.
How does the provider handle urgent or critical issues?
Provides dedicated account management and support escalation paths to resolve issues.
What escalation procedures exist for unresolved problems?
Clear escalation paths within support and management teams.
Does the provider offer on-site support or visits?
On-site visits offered selectively, typically for major clients or implementations.
What uptime guarantees does the provider offer?
System uptime guarantees typically 99.9% or better.
What is the provider's historical uptime and reliability record?
Good reliability track record with minimal downtime.
How does the provider handle system maintenance and updates?
Scheduled maintenance communicated in advance, updates managed carefully.
What disaster recovery and business continuity plans are in place?
Disaster recovery and business continuity plans are in place aligned with industry norms.
Are there backup systems and redundancy measures?
Uses redundant servers and backup systems to ensure resilience.
What performance monitoring and reporting does the provider provide?
Real-time monitoring and reporting tools provided.
How does the provider handle traffic spikes and high-demand periods?
Scalable infrastructure handles traffic spikes effectively.
What security measures protect against cyber attacks and data breaches?
Implements firewalls, encryption, and secure protocols to guard against attacks.
How often does the provider conduct security audits and penetration testing?
Regular security audits and penetration testing performed annually or biannually.
What incident response procedures does the provider have?
Established incident response protocols and escalation procedures.
How does the provider communicate service disruptions or issues to clients?
Proactive communication of disruptions with client notifications.
What compensation or credits are offered for service interruptions?
Compensation or service credits offered on case-by-case basis.
How does the provider ensure data integrity and protection?
Data integrity ensured through backups, encryption, and secure storage.
What certifications does the provider hold for security and quality standards?
Holds ISO certification and other quality and security standards relevant to gaming.
How does the provider measure and report on system performance metrics?
Regular performance measurement and reporting to stakeholders.
What percentage of revenue does the provider invest in R&D?
Industry average around 10-15% of revenue reinvested into R&D.
How many developers and engineers does the provider employ?
Employs a dedicated team of developers, estimated between 30-50 professionals.
What are the provider's current research and development priorities?
Focused on blockchain integration, game innovation, and mobile optimization.
Does the provider have dedicated innovation labs or teams?
Maintains specialized teams for innovation and new technology exploration.
What new technologies is the provider currently exploring?
Exploring blockchain, AI personalization, and digital asset connectivity.
How does the provider gather and incorporate market feedback into development?
Regularly incorporates operator and player feedback into development cycles.
What is the provider's typical product development cycle?
Development cycles typically last 3-6 months per game release.
Does the provider collaborate with external developers or studios?
Occasionally collaborates with external studios for joint development projects.
What quality assurance and testing processes does the provider use?
Uses automated and manual QA with rigorous testing protocols before release.
How does the provider prioritize feature development and enhancements?
Prioritizes features based on market demand and performance analytics.
What beta testing programs does the provider offer?
Offers beta testing programs with select operator partners.
How does the provider protect its intellectual property and trade secrets?
Employs strict IP protection policies and security controls.
What development methodologies does the provider use (Agile, Scrum, etc.)?
Uses Agile and Scrum methodologies for project management.
How does the provider ensure cross-platform compatibility in development?
Develops all games for seamless cross-platform play.
What user experience (UX) and user interface (UI) design principles guide development?
Follows modern UX/UI principles for intuitive and attractive interfaces.
What new markets is the provider planning to enter?
Focuses on expanding into emerging European and Asian regulated markets.
What regulatory licenses is the provider pursuing?
Continuously pursues licenses in Malta, German, and other regulated jurisdictions.
Does the provider have plans for geographic expansion?
Plans geographic expansion targeting Eastern Europe and Southeast Asia.
What new product lines or verticals is the provider considering?
Considering expansion into bingo and casual game verticals.
Are there plans for mergers, acquisitions, or strategic partnerships?
Open to strategic partnerships and selective acquisitions to enhance market position.
How does the provider plan to compete with emerging competitors?
Competes by focusing on innovation, licensed content, and operator relationships.
What investments is the provider making in sales and marketing?
Invests steadily in sales staff, trade shows, and digital marketing.
What new distribution channels is the provider exploring?
Exploring partnerships with casino platforms and white label operators.
How does the provider plan to adapt to changing player preferences?
Constantly evolves game features and design to meet player preferences.
What role does the provider see itself playing in industry consolidation?
Positions as a growth-oriented mid-tier provider in industry consolidation.
Are there plans to develop proprietary hardware or infrastructure?
No public plans for proprietary hardware development.
How does the provider plan to address emerging regulatory challenges?
Proactively adapts products and processes to meet evolving regulatory requirements.
How does the provider plan to maintain its competitive edge?
Focuses on technology innovation, licensing, and customer service to maintain competitiveness.
How is the provider adapting to mobile-first gaming trends?
Fully embraces mobile-first game development and optimization.
What is the provider's strategy for live dealer and live streaming games?
Currently not focused on live dealer game development.
How is the provider addressing the growth of esports and virtual sports betting?
Limited current involvement in esports/virtual sports betting markets.
What is the provider's approach to cryptocurrency and blockchain integration?
Early adopter of cryptocurrency transactions and blockchain tech within games.
What personalization and AI-driven features is the provider developing?
Exploring AI for enhanced personalization and player engagement.
How is the provider addressing responsible gambling and player protection trends?
Continuously updates tools to support responsible gambling trends.
What is the provider's strategy for emerging markets and demographics?
Targets growing Asian and Eastern European player bases.
How is the provider adapting to changing payment method preferences?
Supports a wide range of payment methods including crypto.
What is the provider's approach to omnichannel gaming experiences?
Ensures seamless play across devices and platforms.
How is the provider addressing increased regulatory scrutiny and compliance requirements?
Maintains rigorous compliance frameworks and audit readiness.
What is the provider's strategy for data privacy and protection compliance?
Ensures strict data privacy compliance including GDPR.
What is the provider's approach to talent acquisition and retention?
Focuses on hiring skilled developers and maintaining positive workplace culture.
How is the provider addressing changing operator and player expectations?
Adapts swiftly to evolving demands for innovative and fair games.
What cloud computing and infrastructure investments is the provider making?
Utilizes cloud services to enhance scalability and reliability.
How is the provider improving game performance and loading times?
Continuously optimizes code and assets to reduce loading times.
What analytics and business intelligence capabilities is the provider developing?
Developing advanced analytics for player behavior and game performance insights.
How is the provider enhancing its API and integration capabilities?
Improving APIs for easier and more robust integration.
What security enhancements and measures is the provider implementing?
Enhancing cybersecurity protocols continuously.
How is the provider improving its platform scalability and flexibility?
Constantly upgrading platform architecture to support growth and flexibility.
What new development tools and frameworks is the provider adopting?
Evaluates and adopts modern development frameworks as appropriate.
How is the provider enhancing its content management and delivery systems?
Improves delivery systems for faster and reliable content distribution.
What machine learning and predictive analytics features is the provider adding?
Investigating machine learning for predictive analytics use cases.
How is the provider improving its testing and quality assurance processes?
Strengthening QA with automated tools and analytics.
What new communication and collaboration tools is the provider implementing?
Implements modern communication platforms internally.
How is the provider enhancing its monitoring and alerting systems?
Improves delivery systems for faster and reliable content distribution.
What automation and efficiency improvements is the provider pursuing?
Pursues automation to streamline operations and reduce manual work.
How is the provider preparing for next-generation gaming technologies?
Preparing to integrate newer gaming tech aligned with emerging trends.
What legacy system modernization efforts is the provider undertaking?
Modernizes legacy systems to maintain competitive efficiency.