Company category
Game provider and software developer focused on creating online and land-based casino slot games.
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What are the provider's most popular and successful games?
Popular games include a diverse portfolio of video slots characterized by high-definition graphics and innovative mechanics, with no fixed theme but an eclectic collection. Specific famous titles are not widely documented publicly.
When was the software provider established?
Established in 2013.
The company's official website
The official website is https://www.highflyergames.com.au.
How to contact the company
Specific phone numbers or direct contact emails are not publicly available. General contact can typically be made through the company's official website contact form.
Who are the founders and current owners?
Founder details are not publicly documented. The company is privately owned.
In which country is the company headquartered?
Australia.
What are the company's main offices and locations?
The primary office is located in Australia; no additional regional offices are broadly listed.
What is the company's corporate structure and subsidiaries?
No publicly available information on subsidiaries or affiliated companies; operates as an independent private company.
Is the company publicly traded or privately held?
Privately held company.
What is the company's estimated valuation or market capitalization?
No public data available on company valuation or market capitalization.
Who are the key executives and management team?
Specific key executives or management personnel names are not publicly disclosed.
What is the company's employee count and workforce size?
Exact employee count is not publicly available, but it is described as a small development studio.
What is the company's annual revenue and financial performance?
No public financial performance or annual revenue data disclosed.
What are the company's main business segments and revenue streams?
Revenue primarily derives from the development and licensing of online and land-based slot games.
What percentage of revenue comes from different product lines?
No detailed revenue distribution data by product lines available.
What are the company's growth rates over the past 5 years?
No published growth rates; the company has steadily expanded its game portfolio since inception.
What are the company's future expansion and growth plans?
Specific future expansion or growth plans are not publicly documented.
What gambling software licenses does the provider hold?
High Flyer Games, as a game developer, typically partners with operators licensed in regulated markets; no direct operator licenses publicly associated.
In which jurisdictions is the provider licensed to operate?
The company develops games for operators globally, including online and land-based casinos, mainly targeting regulated jurisdictions through operator partnerships.
What regulatory bodies oversee the provider's operations?
The company is subject to regulatory oversight indirectly via the licenses of the operators using its games, governed by bodies such as the UKGC, MGA, AGCO, and others depending on the market.
Are there any pending license applications or renewals?
No public information on pending licenses or renewals.
What compliance certifications does the provider maintain?
Games are generally certified by independent testing labs to meet regulatory compliance but no specific certifications publicly listed.
Has the provider faced any regulatory sanctions or penalties?
No public record of sanctions or penalties against High Flyer Games.
What responsible gambling policies does the provider implement?
Providers implement responsible gambling policies in cooperation with operators, including self-exclusion tools, deposit limits, and player protection features.
How does the provider ensure player protection and fair gaming?
Ensures fair gaming by using certified RNGs, independent testing, and rigorous quality assurance processes following industry best practices.
What anti-money laundering (AML) procedures are in place?
AML procedures are the responsibility of licensed operators, with the provider supporting compliance through secure software and transparent processes.
What know-your-customer (KYC) requirements does the provider support?
KYC is managed by operators; the provider supports by integrating with operator platforms that enforce KYC requirements.
Are the provider's products certified by independent testing labs?
Games are typically certified by independent testing agencies such as GLI, eCOGRA, or iTech Labs to ensure fairness and compliance.
What random number generator (RNG) certifications exist?
RNG certifications exist through third-party testing to verify randomness and game fairness.
Does the provider comply with GDPR and data protection regulations?
The company complies with GDPR and other data protection laws through proper data security and privacy measures in collaboration with operators.
What audit and compliance reporting does the provider provide?
Provides auditing support and compliance reporting as required by operators and regulators.
How often are the provider's systems and games audited?
Games and systems are audited regularly per market regulations, typically annually or as mandated.
What is the provider's market share in the online gambling industry?
High Flyer Games holds a modest position in the iGaming market, known for a niche portfolio rather than large market share.
Who are the provider's main competitors?
Competitors include other slot game developers such as Pragmatic Play, Quickspin, Red Tiger, and smaller innovative studios.
What are the provider's competitive advantages and differentiators?
Unique combination of innovation and proven game fundamentals, offering high-quality graphic slots with engaging mechanics and user experience.
In which geographic markets does the provider have the strongest presence?
Strong presence in Australia and markets served by partner operators globally, including Canada and Europe via operator platforms.
What is the provider's reputation among operators and players?
Generally positive reputation for quality and innovation, though relatively less known than large multinational providers.
What industry awards and recognitions has the provider received?
No major industry awards publicly recorded.
How does the provider's pricing compare to competitors?
Pricing information is confidential but generally competitive with other mid-sized slot game developers.
What are the provider's unique selling propositions?
Balance of innovation with proven gameplay fundamentals and focus on player experience and engagement.
What partnerships and strategic alliances does the provider have?
Collaborates with operators and sometimes larger studios for distribution; no widely publicized strategic alliances.
How does the provider position itself in the market?
Positioned as a boutique provider delivering high-quality, innovative slot games to niche and growing markets.
What are the provider's strengths and weaknesses compared to competitors?
Strengths include game innovation and user experience; weaknesses include smaller game portfolio and limited global brand recognition compared to industry leaders.
What market trends is the provider capitalizing on?
Capitalizes on trends such as mobile-optimized slots, HD graphics, and new gaming mechanics.
How does the provider adapt to changing regulatory environments?
Maintains regulatory compliance through partnerships with licensed operators and adherence to certification requirements.
What is the provider's innovation track record?
Noted for consistent innovation in slot mechanics and player engagement features since company inception.
How quickly does the provider respond to market changes?
Generally agile in adding new games and features, adapting to operator and player demand.
How many operators use the provider's software?
Limited number; the software is integrated into select online casinos and some land-based venues.
Who are the provider's major clients and partners?
Works with smaller to medium-scale operators primarily; no major global operator partnerships publicly detailed.
What types of operators does the provider typically serve?
Serves online casino operators looking for unique video slots and land-based casino platforms.
Does the provider work with tier-1, tier-2, or tier-3 operators?
Mainly tier 2 and tier 3 operators; less presence in tier 1 global operators.
What is the provider's client retention rate?
Retention data not publicly available; likely moderate based on niche provider status.
How does the provider acquire new clients?
Focus on showcasing innovative games at industry events, direct outreach, and operator partnerships.
What is the provider's average contract length with operators?
Contract lengths typically range from 1 to 3 years, common in the industry.
Does the provider offer exclusive partnerships or deals?
Offers exclusive games to certain operators as part of differentiated portfolio strategies.
What support does the provider offer to new operators?
Provides technical support and integration assistance to new operator clients.
How does the provider handle client onboarding?
Offers onboarding support including software integration, training, and compliance guidance.
What training and education does the provider offer to clients?
Provides training programs and documentation to operators for effective game deployment.
Are there any notable client success stories or case studies?
No prominent publicized case studies available.
How does the provider measure client satisfaction?
Uses client feedback, performance metrics, and operator consultations to measure satisfaction.
What client feedback mechanisms does the provider have?
Feedback collected through direct operator communications and support channels.
How does the provider resolve client disputes or issues?
Employs formal support and escalation procedures to manage client disputes and technical issues.
How many products are in the provider's portfolio?
Provides technical support and integration assistance to new operator clients.
What types of games does the provider develop (slots, table games, live dealer)?
Primarily video slots for online and land-based platforms.
What is the provider's monthly or annual game release schedule?
Releases several new titles annually, but with no fixed public schedule.
Does the provider create branded or licensed content?
Limited evidence of branded or licensed content development.
What themes and categories do the provider's games cover?
Games cover a wide range of themes without a strict thematic connection, emphasizing innovation and engagement.
Are the provider's products available in demo/free play mode?
Demo versions and free play options are available through operator platforms to attract players.
What volatility levels do the provider's games offer?
Provides a range of volatility levels from low to high, catering to different player risk preferences.
What RTP (Return to Player) ranges do the provider's games have?
Typical RTP ranges between 94% to 96%, consistent with industry standards.
Does the provider offer progressive jackpot games?
No notable progressive jackpot games publicly listed.
What bonus features and mechanics do the provider's games include?
Games often include features such as free spins, multipliers, cascading reels, and bonus rounds.
Are the provider's products optimized for mobile devices?
Yes, games are optimized for mobile devices using responsive design.
What languages are the provider's products available in?
Games are typically available in multiple languages to suit diverse markets, depending on operator deployment.
Does the provider offer games with different cultural adaptations?
Supports localization and cultural adaptation according to market requirements.
What accessibility features do the provider's games include?
Basic accessibility features are implemented; detailed inclusive design information is not public.
What technology stack does the provider use for development?
Uses HTML5 and modern development frameworks suitable for cross-platform compatibility.
Are the provider's games built on HTML5 or other technologies?
Primarily HTML5 for seamless mobile and desktop gameplay.
What APIs does the provider offer for integration?
Provides API integration to ensure smooth embedding of games into operator platforms.
How easy is it to integrate the provider's games with operator platforms?
Games are designed for ease of integration with standard operator platforms.
What technical documentation does the provider provide?
Offers comprehensive technical documentation for operators and partners.
Does the provider offer white-label or turnkey solutions?
Does not prominently offer white-label or turnkey casino platforms; focuses on game development.
Can operators modify game settings, RTPs, or features?
Operators can adjust certain game settings, including RTPs within regulatory limits and bonus features.
What reporting and analytics tools does the provider offer?
Provides reporting and analytics tools to operators for game performance monitoring.
Does the provider support real-time gaming data and statistics?
Supports real-time gaming data and statistical reporting as requested by operators.
What security measures are implemented in the provider's games?
Implements robust security measures including data encryption and secure software design.
How does the provider handle updates and maintenance?
Regular game updates and maintenance are managed to ensure performance and compliance.
What load testing and performance optimization does the provider conduct?
Conducts load testing and performance optimization for smooth player experience.
Are the provider's games compatible with different wallet systems?
Games are compatible with multiple wallet systems used by operators.
What payment method integrations does the provider support?
Supports integration with operators handling diverse payment methods; not directly involved in payments.
Does the provider offer a complete casino management system?
Does not provide a full casino management system; focuses on game content.
What back-office tools and features are included in the platform?
Provides back office tools for game management and reporting.
Does the provider offer sportsbook or betting solutions?
Does not offer sportsbook or betting solutions.
What player management features does the platform include?
Limited; player management handled by operators.
Are there built-in bonus and promotion management tools?
Provides game-level bonus features; broader promotion tools are operator responsibilities.
What customer relationship management (CRM) features are available?
CRM is typically managed by the operator, not the provider.
Does the platform include affiliate management systems?
Affiliate management is handled by operators.
What marketing tools and campaigns does the platform support?
Offers marketing assets related to games, but platform-level tools are operator managed.
Are there built-in responsible gambling tools and controls?
Supports responsible gambling features in compliance with operator policies.
What reporting and business intelligence features are included?
Inclusive of business intelligence reporting related to game performance.
Does the platform support multi-currency and multi-language operations?
Supports multi-language; currency handled by operators.
What payment processing and financial management tools are available?
Payment processing is performed by operators, not the provider.
Are there fraud detection and prevention systems built-in?
Supports fraud prevention indirectly through secure game design; operators manage fraud systems.
What compliance and regulatory reporting tools does the platform offer?
Provides tools to support hosting operators’ compliance and reporting needs.
How scalable is the provider's platform architecture?
Games designed to scale effectively across platforms and player bases.
What emerging technologies is the provider investing in?
Invests in mobile technology and innovative game mechanics.
Does the provider develop virtual reality (VR) or augmented reality (AR) games?
No public info on VR/AR game development.
Is the provider exploring blockchain or cryptocurrency integration?
No public evidence of blockchain or cryptocurrency initiatives.
What artificial intelligence (AI) or machine learning features does the provider use?
No documented AI or machine learning features in games.
What mobile-first or mobile-exclusive products does the provider have?
Offers mobile-optimized games; no clear mobile-exclusive titles.
Is the provider developing games for new platforms or devices?
Develops games for standard online and land-based platforms; no known new device-specific developments.
What data analytics and personalization capabilities does the provider offer?
Provides analytics for operator use; personalization is limited and operator-dependent.
Does the provider have any patent applications or proprietary technologies?
No publicly known patents or proprietary technology claims.
How does the provider stay ahead of technological trends?
Keeps pace with industry trends through ongoing innovation in game design and technology.
What research and development investments is the provider making?
Invests routinely in R&D focused on slot innovation and player experience improvements.
Does the provider collaborate with technology startups or universities?
No public information on collaborations with startups or academic institutions.
What new game mechanics or features is the provider pioneering?
Incorporates innovative bonus features and game mechanics recognized in the industry.
How does the provider approach cross-platform gaming experiences?
Prioritizes seamless cross-platform gaming experiences, especially through HTML5.
What future technology roadmap does the provider have?
Not publicly disclosed; likely focused on mobile and HTML5 enhancements.
What revenue models does the provider offer (revenue share, fixed fee, hybrid)?
Primarily license fee and revenue share models typical in iGaming.
What are the typical revenue share percentages charged by the provider?
Standard revenue shares are commonly between 30% to 50% on net gaming revenue.
Are there setup fees or integration costs?
Setup and integration fees vary based on operator agreements; industry standards apply.
What are the minimum volume or commitment requirements?
Generally negotiable depending on operator size; no public specifics.
Does the provider offer different pricing tiers or packages?
May offer tiered pricing packages based on game catalogs and operator scale.
Are there discounts for long-term contracts or high-volume operators?
Discounts often available for long-term and high-volume contracts.
How does the provider's pricing compare to industry standards?
Pricing is competitive with mid-tier slot game providers.
Are there additional fees for premium features or services?
Additional fees may apply for exclusive content or premium service levels.
What are the payment terms and billing cycles?
Typically monthly billing cycles; negotiable per contract.
Does the provider offer performance-based pricing models?
May accommodate performance-based pricing structures depending on operator needs.
Are there penalties for early contract termination?
Early termination penalties generally included in contracts consistent with industry standards.
What costs are associated with adding new games or features?
Additional games or features may incur fees depending on contract.
Does the provider charge for technical support or maintenance?
Technical support and maintenance are typically included or available for an additional fee.
Are there geographical or market-specific pricing variations?
Pricing may adjust depending on geographic market and regulatory environment.
How flexible is the provider in negotiating commercial terms?
Commercial terms are usually negotiable based on operator and partnership specifics.
What is the typical contract length with the provider?
Contracts usually span 1-3 years, the industry norm.
What exclusivity arrangements does the provider offer?
Offers exclusivity options on certain games for select operators.
Are there minimum performance or revenue guarantees?
Performance guarantees may be part of contracts but vary case by case.
What intellectual property rights and licensing terms apply?
Provider retains IP rights while licensing games to operators under negotiated terms.
How are disputes and conflicts resolved in contracts?
Contract disputes generally resolved through negotiation or arbitration per terms.
What termination clauses and notice periods are required?
Standard notice periods (30 to 90 days) are typical for termination clauses.
Are there non-compete or non-disclosure agreements?
Non-compete and confidentiality agreements standard in contracts.
What liability and indemnification terms does the provider include?
Contracts include liability and indemnification provisions protecting both parties.
How are force majeure events handled in contracts?
Force majeure clauses included to handle extraordinary events.
What compliance and regulatory obligations are outlined in agreements?
Contracts detail compliance and regulatory obligations relevant to jurisdictions.
Are there specific service level agreements (SLAs) for uptime and performance?
Service level agreements cover uptime, performance, and support parameters.
What happens to operator data and player information upon contract termination?
Data handling upon termination stipulated to protect privacy and compliance.
Are there restrictions on operator marketing or branding?
Marketing and branding restrictions specified to protect IP and brand integrity.
What approval processes exist for operator promotional activities?
Promotional activities require provider approval per contract terms.
How are contract modifications and amendments handled?
Contract amendment procedures are outlined, permitting negotiated modifications.
What technical support does the provider offer?
Provides technical support including integration, troubleshooting, and updates.
Are support services available 24/7 or during specific hours?
Support availability varies; often business hours with escalation for critical issues.
What support channels are available (phone, email, chat, ticket system)?
Support typically available through email, ticketing system, and sometimes phone.
How quickly does the provider respond to technical issues?
Technical issue response time aims within hours to one business day depending on severity.
What account management and relationship management services are provided?
Dedicated account management offered for operator relationship maintenance.
Does the provider offer consulting or advisory services?
Consulting services may be available to assist operators with integration and game optimization.
What training and education programs does the provider provide?
Provides training materials and sessions for operators’ staff on game use and features.
Are there certification programs for operator staff?
Certification programs for operator personnel are generally not standard but training is provided.
What marketing support and materials does the provider offer?
Offers marketing and promotional materials for games to support operator campaigns.
Does the provider assist with regulatory compliance and licensing?
Supports operators with documentation and compliance information to aid licensing.
What implementation and integration support is available?
Provides comprehensive implementation and integration support.
Are there additional costs for premium support services?
Premium support services may incur additional charges.
How does the provider handle urgent or critical issues?
Employs formal support and escalation procedures to manage client disputes and technical issues.
What escalation procedures exist for unresolved problems?
Clear escalation pathways exist to resolve outstanding problems efficiently.
Does the provider offer on-site support or visits?
On-site support generally limited; handled case by case.
What uptime guarantees does the provider offer?
Offers uptime guarantees aligned with industry standards, often 99.9% or higher.
What is the provider's historical uptime and reliability record?
No public uptime statistics, but maintains stable platform availability.
How does the provider handle system maintenance and updates?
Conducts scheduled maintenance and timely updates with minimal player disruption.
What disaster recovery and business continuity plans are in place?
Business continuity and disaster recovery plans in place to protect service.
Are there backup systems and redundancy measures?
Utilizes backup and redundancy measures to ensure operational resilience.
What performance monitoring and reporting does the provider provide?
Provides performance monitoring and detailed reporting to operators.
How does the provider handle traffic spikes and high-demand periods?
Implements scaling solutions and load balancing to manage traffic spikes.
What security measures protect against cyber attacks and data breaches?
Employs strong cybersecurity protocols including encryption, firewalls, and intrusion detection.
How often does the provider conduct security audits and penetration testing?
Regular security audits and penetration tests are conducted.
What incident response procedures does the provider have?
Maintains formal incident response plans for security breaches or service outages.
How does the provider communicate service disruptions or issues to clients?
Proactively informs clients of service issues and disruptions with timely updates.
What compensation or credits are offered for service interruptions?
Compensation or service credits may be offered as per contract terms.
How does the provider ensure data integrity and protection?
Ensures data integrity and protection through secure design and data handling procedures.
What certifications does the provider hold for security and quality standards?
Holds quality and security certifications typical for gaming software providers.
How does the provider measure and report on system performance metrics?
Regularly measures and reports system performance indicators.
What percentage of revenue does the provider invest in R&D?
Investment in R&D is significant but undisclosed; focus is on continuous innovation.
How many developers and engineers does the provider employ?
Employs a small to medium-sized team of developers and engineers specializing in gaming.
What are the provider's current research and development priorities?
Priorities include innovative game mechanics, mobile optimization, and player engagement features.
Does the provider have dedicated innovation labs or teams?
Maintains dedicated development teams to drive innovation and product quality.
What new technologies is the provider currently exploring?
Exploring advanced HTML5 capabilities and mobile-first development techniques.
How does the provider gather and incorporate market feedback into development?
Actively incorporates market and operator feedback into development cycles.
What is the provider's typical product development cycle?
Follows iterative development cycle balancing innovation and market-tested features.
Does the provider collaborate with external developers or studios?
Occasionally collaborates with external developers for special projects.
What quality assurance and testing processes does the provider use?
Employs rigorous QA testing including manual and automated testing before release.
How does the provider prioritize feature development and enhancements?
Prioritizes features based on player impact and operator requests.
What beta testing programs does the provider offer?
Offers beta testing opportunities internally and with select operator partners.
How does the provider protect its intellectual property and trade secrets?
Enforces IP protection measures and confidentiality agreements strictly.
What development methodologies does the provider use (Agile, Scrum, etc.)?
Uses Agile and Scrum methodologies in project management and development.
How does the provider ensure cross-platform compatibility in development?
Ensures full cross-platform compatibility with responsive design.
What user experience (UX) and user interface (UI) design principles guide development?
Designs focus on intuitive UX and visually appealing UI following industry best practices.
What new markets is the provider planning to enter?
Plans to expand presence in North American and European regulated markets through partners.
What regulatory licenses is the provider pursuing?
No direct gambling licenses pursued; relies on operator licenses.
Does the provider have plans for geographic expansion?
Aims to broaden distribution geographically by strengthening operator networks.
What new product lines or verticals is the provider considering?
Considering expansion into more interactive game types and social casino genres.
Are there plans for mergers, acquisitions, or strategic partnerships?
No public information on mergers or acquisitions.
How does the provider plan to compete with emerging competitors?
Plans to compete by focusing on game quality and innovative features.
What investments is the provider making in sales and marketing?
Moderate investments in marketing to build brand awareness within operator communities.
What new distribution channels is the provider exploring?
Exploring partnerships with aggregator platforms to increase game availability.
How does the provider plan to adapt to changing player preferences?
Focus on mobile, fast gameplay, and player engagement features to meet evolving preferences.
What role does the provider see itself playing in industry consolidation?
Sees itself as a niche innovator amid industry consolidation, maintaining agility and creativity.
Are there plans to develop proprietary hardware or infrastructure?
No plans for proprietary hardware or infrastructure development.
How does the provider plan to address emerging regulatory challenges?
Continuously updates compliance processes in line with emerging regulations through operator collaboration.
How does the provider plan to maintain its competitive edge?
By ongoing innovation, quality assurance, and responsive client support.
How is the provider adapting to mobile-first gaming trends?
Fully embraces mobile-first development strategy.
What is the provider's strategy for live dealer and live streaming games?
Does not develop live dealer or streaming games.
How is the provider addressing the growth of esports and virtual sports betting?
No known initiatives in esports or virtual sports betting markets.
What is the provider's approach to cryptocurrency and blockchain integration?
No public activities on blockchain or cryptocurrency integrations.
What personalization and AI-driven features is the provider developing?
No publicly documented AI or personalization features.
How is the provider addressing responsible gambling and player protection trends?
Implements features supporting operator responsible gambling policies and player protection.
What is the provider's strategy for emerging markets and demographics?
Targets emerging markets via operator partnerships, focusing on diverse player demographics.
How is the provider adapting to changing payment method preferences?
Integrates with operators that support preferred and emerging payment methods.
What is the provider's approach to omnichannel gaming experiences?
Supports cross-device gaming for an omnichannel player experience.
How is the provider addressing increased regulatory scrutiny and compliance requirements?
Maintains flexible compliance processes aligned with operator needs.
What is the provider's strategy for data privacy and protection compliance?
Prioritizes strong data privacy and protection adhering to GDPR and other laws.
What is the provider's approach to talent acquisition and retention?
Focuses on recruiting experienced developers and retaining talent through innovation-driven culture.
How is the provider addressing changing operator and player expectations?
Continuously improves product quality and support to meet operator and player demands.
What cloud computing and infrastructure investments is the provider making?
Uses cloud-based infrastructure for game hosting and delivery.
How is the provider improving game performance and loading times?
Regularly optimizes games for fast loading and smooth performance.
What analytics and business intelligence capabilities is the provider developing?
Developing enhanced analytics tools to support operator decision-making.
How is the provider enhancing its API and integration capabilities?
Continuously improves APIs for seamless integration with operator systems.
What security enhancements and measures is the provider implementing?
Ongoing implementation of cybersecurity best practices.
How is the provider improving its platform scalability and flexibility?
Invests in scalable platform design to support growth and performance.
What new development tools and frameworks is the provider adopting?
Adopts modern development frameworks and tools for efficiency and quality.
How is the provider enhancing its content management and delivery systems?
Enhances content management systems to streamline game updates and deployment.
What machine learning and predictive analytics features is the provider adding?
No current public machine learning or predictive analytics features.
How is the provider improving its testing and quality assurance processes?
Continuously refines QA processes to reduce bugs and improve game quality.
What new communication and collaboration tools is the provider implementing?
Implements modern collaboration tools for internal and external teamwork.
How is the provider enhancing its monitoring and alerting systems?
Enhances content management systems to streamline game updates and deployment.
What automation and efficiency improvements is the provider pursuing?
Pursues automation in testing and deployment for operational efficiency.
How is the provider preparing for next-generation gaming technologies?
Focusing on HTML5 advancements and mobile-first technology preparation.
What legacy system modernization efforts is the provider undertaking?
Regularly modernizes technology stacks to maintain compatibility and performance.