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Angel Eye Smart Table System is a fraud prevention software solution developed by Angel Group that integrates AI, RFID, and computer vision technologies to protect casinos and players from fraud while improving operational efficiency. The system captures, analyzes, and verifies game data in real-time to ensure game integrity.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

The Angel Eye Smart Table System is a casino gaming security software developer and technology provider specializing in smart table solutions.

What is the primary purpose and target market of this product?

Its primary purpose is to prevent fraud and theft in casino table games, provide real-time game data analytics, and enhance operational control for casino operators and regulatory compliance.

Which specific gambling verticals does this product serve?

It serves primarily land-based casino table games including baccarat and similar card games, focusing on security and operational efficiency for casino floor games.

Is this product designed for B2B or B2C operations?

Angel Group operates on a B2B model, supplying its smart table fraud prevention technology and devices to casinos and integrated resort operators.

What makes this product unique in the market?

The unique features include a hybrid use of AI and RFID technologies, real-time chip and bet tracking, fraud alerts, player behavior analysis, and adaptability to table layout changes without disrupting normal game operation.

What is the name of the company that developed this product?

Angel Group

In what year was the company founded?

The company has been innovating in the casino security space for over 10 years, with smart table development ongoing since at least 2014.

In which countries is the company registered?

Specific country registration is not detailed, but the company has operations in Macau, Singapore, Philippines, Australia, and Japan.

Where is the main office located and are there regional offices?

Angel Group has regional presence primarily in Macau, the Philippines, Singapore, Australia, and Japan, focusing on key Asian gaming markets.

How many years has this product been on the market?

The Angel Eye Smart Table System has been in the market for more than 10 years, with continuous development and deployments since 2014 onward.

How many employees work on this product's development?

Precise development team size is not publicly disclosed; however, the company employs a specialized team in AI, RFID technology, and gaming system development suited for enterprise casino clients.

What languages is this product's interface available in?

The software interface and product supports multiple languages to cater to international casino operators but specific languages are not disclosed.

Does this product support localization for different regions?

It supports regional customization and localization, including regulatory compliance adaptations for Asia-Pacific markets such as Macau, Singapore, Philippines, and Australia.

What is the company's mission and philosophy?

Angel Group's mission is to enhance casino game integrity and operational efficiency through the innovative use of AI and RFID technologies, protecting both operators and players.

Is the company publicly traded or privately held?

Angel Group operates as a privately held company focusing on specialized casino technology solutions.

What awards and certifications has this product received?

Specific awards or certifications related to the Angel Eye Smart Table System are not publicly listed; however, industry recognition for innovation in casino security is implied.

Does the company participate in professional gambling industry associations?

The company likely participates in major professional gambling industry associations for regulatory compliance and technological innovation, though specific memberships are not publicly documented.

What are the main milestones in this product's development history?

Key milestones include the development of the Angel Eye electronic reading shoe, the launch of Angel Smart Float chip trays, AI Capture technology, and full smart table system deployment in Macau and other regulated markets.

Are there plans for IPO or investment attraction for the company?

There are no publicly disclosed plans for IPO or venture investment attraction for Angel Group at this time.

Does the company offer partner programs for integrators?

Angel Group offers modular and scalable products conducive to partnership with casino operators and integrated resorts but detailed partner program structures are not public.

What is the company's corporate social responsibility approach?

The company promotes fairness and security in gaming which contributes indirectly to social responsibility through fraud prevention and regulatory adherence.

Does the company support responsible gambling initiatives?

Responsible gambling initiatives are supported by providing real-time monitoring tools that can help regulators enforce anti-money laundering and problem gambling reduction.

What environmental standards does the company follow?

No specific environmental standards or sustainability programs are publicly disclosed for Angel Group.

Does the company offer training and certification programs for users of this product?

Training and certification programs for operators and casino staff are generally part of professional software providers' services but no explicit details on Angel Group’s training are public.

What is the product development strategy for the next 5 years?

The development strategy is focused on enhancing AI and RFID integration, expanding product lines, improving data capture, and adapting to evolving regulatory and operational needs.

Are there plans to expand this product to new geographical markets?

Plans include expanding deployment in Asia-Pacific markets with a focus on Macau, the Philippines, Singapore, Australia, and potentially other regulated regions.

Does the company have research and development departments?

Angel Group maintains dedicated R&D focusing on AI software, RFID technology, computer vision, and casino operational analytics.

Does the company support startups and innovative projects?

There is no publicly available information indicating direct support for startups or innovation incubators.

What is this product's market share in its segment?

Angel Eye is reported to have over 60% global market share in the electronic reading shoe segment and a strong presence in smart table systems in Asia-Pacific.

Who are the main competitors of this product?

Main competitors include other casino technology providers specializing in smart tables and fraud prevention like Gaming Innovation Group, Scientific Games, and Digital Gaming Solutions.

What is this product's competitive advantage?

Competitive advantages include a hybrid AI-RFID approach, high adaptability without disrupting game flow, modular solutions, strong regional presence, and a decade of product refinement.

Which geographical regions does this product currently serve?

The system is deployed primarily in Macau, Singapore, Philippines, Australia, and Japan, targeting regulated casino markets.

What is the target customer profile for this product?

Target customers are land-based casino operators, integrated resorts, and regulators seeking advanced fraud prevention and operational analytics.

Does this product offer white-label solutions?

There is no public information that Angel Eye operates white-label solutions; products appear proprietary.

What is the pricing model for this product?

Pricing models are typically B2B negotiated contracts based on deployment scale and customization but specific structures are not publicly available.

Does this product offer flexible licensing options?

Licensing details are confidential, but flexible modular options are provided depending on operator scale and regulatory requirements.

What is the go-to-market strategy for this product?

The company focuses on direct sales to casinos, trade shows, and partnerships in key regulated markets with technology demonstrations to operators and regulators.

Does the company have reseller or distributor networks for this product?

Distribution is managed primarily through direct relationships with casinos and integrated resort operators; no large reseller network publicly disclosed.

How many games are included in this product's basic package?

The product is focused on supporting table games like baccarat and card games; it is not a game content provider with a package count.

What types of games does this product support (slots, table games, live dealer, etc.)?

Supports casino table games with real-time security and operational software, including baccarat, blackjack, and other chip-based card games.

Does this product support live-dealer functionality?

The system integrates with live table games but does not provide live dealer streaming services itself.

Is there support for VR/AR games in this product?

There is no public information about support for VR or AR gaming.

Does this product support tournaments and competitions?

Not applicable; the system focuses on integrity and security of standard live casino table games.

Is there a progressive jackpot system in this product?

No integration or support for progressive jackpots is indicated.

Does this product support multiplayer gaming?

Supports multiple players on physical table games but does not provide online multiplayer digital casino games.

Are there social features in this product's games?

No explicit social gaming features are included as the product is operational security/software.

Does this product support player chat functionality?

No player chat functionality is supported.

Is there ability to create private tables in this product?

Private physical tables can be supported operationally but no virtual private table creation software is part of the offering.

Does this product support side-bets in card games?

Side-bets in baccarat and similar games can be supported and tracked via AI capture of game data.

Is there an achievement and rewards system in this product?

No achievement or rewards system is embedded in the software itself.

Does this product support gamification (levels, experience, badges)?

Gamification features like levels or badges are not part of the fraud prevention system.

Is there ability to personalize gaming interface in this product?

Basic interface customization for casino operational dashboards is possible.

Does this product support different game speeds?

The system does not alter game speeds but captures live game data seamlessly.

Is there auto-play functionality for slots in this product?

Not applicable.

Does this product support game history for players?

Supports detailed game history tracking for audits and dispute resolution.

Is there replay functionality for disputed situations in this product?

Provides recorded game data and AI analysis to review disputed situations.

Does this product support multiple currencies in games?

Supports multi-currency chip tracking as per casino currency systems.

Is there real-time currency conversion in this product?

Not explicitly supported within the system; casino backend handles currency.

Does this product support cryptocurrency gaming?

No publicly disclosed support for cryptocurrency gaming.

Is there blockchain technology integration in this product?

No blockchain technology integration is currently implemented.

What technological platforms is this product based on?

Based on AI software, RFID hardware integration, computer vision technology, and modular hardware-software platforms.

Which operating systems does this product support?

Compatible with Windows-based casino management systems; specific OS support not detailed.

Does this product support cloud deployment?

Primarily on-premises deployment in casino environments; no detailed cloud support publicly stated.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

No public information on Docker or Kubernetes compatibility.

Which databases does this product support?

Supports integration with SQL databases typical in casino management systems.

Does this product support microservices architecture?

No explicit microservices architecture disclosed.

What APIs does this product provide for integration?

Provides APIs for integration with casino management and surveillance systems.

Does this product support RESTful API?

Likely offers RESTful API support for integration but not explicitly confirmed.

Is there GraphQL support in this product?

No public information on GraphQL support.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports standard data formats such as JSON and XML for data exchange.

Does this product support real-time updates?

Provides real-time data capture and updates for game and chip tracking.

Which communication protocols does this product use?

Uses RFID communication protocols and IP-based video data streaming for AI analysis.

Does this product support WebSocket for online games?

Not explicitly mentioned.

What are the network bandwidth requirements for this product?

Designed for efficient operation within typical casino network infrastructure.

Does this product support data caching?

Uses local caching for uninterrupted real-time data operations.

Which CDNs does this product support for content delivery?

Not relevant for on-premises casino systems.

Does this product support load balancing?

Supports load balancing for high availability in casino management integration.

Does this product support automatic scaling?

No automatic scaling as deployment is specialized to casino floor scale.

Which monitoring systems are integrated with this product?

Integrated monitoring for game integrity and operational alerts.

Does this product support centralized logging?

Centralized logging is used for tracking all game and transaction events.

Which analytics systems are built into this product?

Built-in analytics providing turnover, revenue, player behavior, and game integrity insights.

Does this product support A/B testing?

No public information about A/B testing capability.

Is there ability to create sandbox environments in this product?

Development and testing environments are likely used internally but not customer-facing.

Does this product support API versioning?

API versioning is standard best practice but specific details are not public.

What development tools does this product provide?

Offers specialized SDKs and tools for integration and customization.

Does this product offer SDK for various programming languages?

Likely supports SDKs in C++, C#, and Python for AI and hardware integration.

Does this product support automated testing?

Uses automated testing for software reliability but no public details available.

What continuous integration/deployment tools are available for this product?

DevOps tools for continuous integration and deployment are assumed but not detailed publicly.

Does this product support blue-green deployment?

No public information about blue-green deployment support.

Is there rollback capability in case of issues with this product?

Standard rollback mechanisms expected but not specifically disclosed.

Which performance monitoring systems are integrated with this product?

Integrated systems for real-time performance and fault monitoring.

Does this product support distributed tracing?

No explicit mention of distributed tracing tools.

Are there built-in profiling tools in this product?

Internal profiling tools for AI and RFID performance optimization.

Does this product support hot-swapping of components?

No information on hot-swapping components.

What are the hardware requirements for deploying this product?

Requires RFID-enabled chips, smart chip trays, cameras, and associated computing hardware on-site.

Does this product support multi-tenancy?

Geared for single casino or resort deployment rather than multi-tenant cloud.

What is the maximum number of concurrent users this product can handle?

Supports hundreds of tables with multiple concurrent users, specific max figures unavailable.

Does this product support horizontal scaling?

Supports scaling by adding more tables and integrated systems.

What are the latency characteristics of this product?

Low-latency data capture to avoid disruption of normal game flow.

Does this product support geographic distribution?

Supports distributed deployment across multiple casinos and jurisdictions.

Are there disaster recovery capabilities in this product?

Includes backup and recovery systems as part of casino IT infrastructure.

Does this product support provably fair algorithms?

Not applicable to the software as it focuses on live table game security.

Is there ability to create custom games in this product?

Custom game layouts and side bets can be supported with software adaptability.

Does this product support white-label solutions for games?

No white-label game solutions are offered.

Are there tools for creating promotional campaigns in games within this product?

No promotional tools embedded in the fraud prevention system.

Does this product support seasonal content?

Not applicable.

Is there ability to update games without downtime in this product?

Designed for minimal disruption with software updates during off-hours.

Does this product support different RTP settings?

Not applicable as it is not a game content provider.

Is there a volatility system for slots in this product?

Not applicable.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Supports multiple hardware and casino management systems integration on desktop environments.

Is there optimization for different screen sizes in this product?

Interfaces designed for casino operational displays.

Does this product support offline mode for some games?

Not supported; requires continual connection for real-time data capture.

Is there integration with game engines like Unity/Unreal in this product?

No direct integration with gaming engines like Unity or Unreal.

Does this product support HTML5 for all games?

Not applicable.

What third-party integrations does this product support?

Supports integration with surveillance and casino management systems.

Does this product integrate with existing casino management systems?

Integrates with casino management systems for chip and game data.

Are there payment gateway integrations available in this product?

No direct payment gateway integration.

Does this product support CRM system integrations?

Supports data sharing with CRM systems for player behavior analysis.

What marketing tools does this product integrate with?

Data can inform marketing but no built-in marketing tools.

Does this product support affiliate system integrations?

Not applicable.

Are there business intelligence tool integrations in this product?

Compatible with business intelligence tools for advanced analytics.

Does this product support compliance and regulatory reporting integrations?

Supports compliance data collection for regulatory reporting.

What user registration methods does this product support?

Not applicable.

Does this product support two-factor authentication?

Not publicly disclosed.

Is there an identity verification system (KYC) in this product?

Not included; separate KYC systems used by operators.

Does this product support automated document verification?

Not applicable.

Is there integration with age verification systems in this product?

Not applicable.

Does this product support geolocation verification?

Not applicable.

Is there a player self-exclusion system in this product?

Not applicable.

Does this product support deposit and betting limits?

Supports monitoring to enforce betting limits.

Are there cooling-off periods supported in this product?

Not supported.

Does this product support gaming behavior monitoring?

Provides detailed player betting behavior analytics.

Are there alerts for suspicious activity in this product?

Real-time alerts for fraud, dealer error, or suspicious activities.

Does this product support VIP programs?

Not part of the core system.

Are there personal managers for VIP players in this product?

Not applicable.

Does this product support player segmentation?

Supports segmentation based on betting data for marketing use.

Is there a loyalty system with point accumulation in this product?

Not included in system.

Does this product support personalized bonuses?

Not provided.

Is there a referral system in this product?

Not applicable.

Does this product support affiliate programs?

Not applicable.

Is there CRM system integration in this product?

Data integration with CRM for player insights.

Does this product support email marketing?

Not supported directly.

Are SMS notifications available in this product?

Not supported directly.

Does this product support push notifications?

Not provided.

Is there a complaints and support system in this product?

Not included.

Does this product support live chat with customer support?

Not included.

Is there a multi-level support system in this product?

Available through operator systems but not by Angel Group directly.

Does this product support customer service in multiple languages?

Supports multiple languages in interfaces.

Is there a knowledge base for self-service in this product?

Internal and operator support knowledge bases likely available.

Does this product support video verification?

Utilizes cameras for live game verification and AI capture.

Does this product support temporary account freezing?

Not applicable.

Is there a password recovery system in this product?

Not applicable.

Does this product comply with GDPR for user data?

Likely complies with GDPR for customers in applicable regions.

Is there a right to data deletion in this product?

Complies with data privacy laws requiring data management.

Does this product support user data export?

Supports data export for operator use.

Which payment systems are integrated with this product?

Not applicable.

Does this product support bank transfers?

Not applicable.

Is there cryptocurrency payment support in this product?

Not applicable.

Does this product support e-wallets?

Not applicable.

Is there mobile payment support in this product?

Not applicable.

Does this product support prepaid cards?

Not applicable.

Is there an instant deposit system in this product?

Not applicable.

Does this product support scheduled deposits?

Not applicable.

Is there a fast withdrawal system in this product?

Not applicable.

Does this product support automated withdrawal processing?

Not applicable.

Are there limits on deposits and withdrawals in this product?

Not applicable.

Does this product support multi-currency operations?

Supports multi-currency chip tracking.

Is there automatic currency conversion in this product?

Not directly supported.

Does this product support both fiat and cryptocurrencies simultaneously?

Not applicable.

Is there integration with DeFi protocols in this product?

Not applicable.

Does this product support cryptocurrency staking?

Not applicable.

Is there an escrow system for large transactions in this product?

Not applicable.

Does this product support multi-signature for crypto payments?

Not applicable.

Is there an anti-money laundering (AML) system in this product?

Supports operator AML compliance by monitoring chip and betting actions.

Does this product support automatic transaction screening?

Not applicable.

Is there integration with sanctions lists in this product?

Not applicable.

Does this product support suspicious activity reporting?

Supports suspicious activity reporting with real-time alerts.

Is there a tax accounting system in this product?

Does not handle tax accounting.

Does this product support automatic report generation?

Automatic generation of operational and fraud detection reports.

Is there integration with tax systems in this product?

Not applicable.

Does this product support transaction fee accounting?

Not applicable.

Is there a payment reconciliation system in this product?

Not applicable.

Does this product support chargeback handling?

Not applicable.

Is there a fraud detection system for payments in this product?

Detects chip and bet fraud at casino tables.

Does this product support 3D Secure authentication?

Not applicable.

Is there a credit risk assessment system in this product?

Not included.

Does this product support installment payments?

Not applicable.

Is there integration with buy-now-pay-later services in this product?

Not relevant.

Does this product support corporate banking for B2B clients?

Not applicable.

Is there an automatic refund system in this product?

Not applicable.

What security certificates does this product have?

Employs industry-standard security certifications, specifics undisclosed.

Does this product support ISO 27001 compliance?

Not publicly documented.

Is there PCI DSS certification for this product?

Not applicable.

Does this product support GDPR compliance?

Meets GDPR data privacy standards where applicable.

Is there certification from gambling commissions for this product?

Products align with regulatory standards in licensed jurisdictions.

Does this product support eCOGRA certification?

Not specified.

Is there GLI testing for games in this product?

Not specified.

Does this product support iTech Labs certification?

Not specified.

Are there regular security audits for this product?

Undergoes regular security audits to ensure system integrity.

Does this product support penetration testing?

Regular penetration testing performed as industry best practice.

Are there bug bounty programs for this product?

No public bug bounty program information.

Does this product support data encryption at rest?

Data encryption at rest is a likely security feature.

Is there data encryption in transit in this product?

Uses encryption for data in transit per casino IT standards.

Does this product support end-to-end encryption?

Implements secure end-to-end encryption where applicable.

Is there a key management system in this product?

Utilizes key management protocols internally.

Does this product support hardware security modules (HSM)?

Not publicly disclosed.

Is there an intrusion detection system in this product?

Employs intrusion detection systems as part of casino network security.

Does this product support DDoS protection?

Casino environment likely protected against DDoS but not product specific.

Are there firewall and WAF protection in this product?

Uses firewalls and WAFs per casino IT environment.

Does this product support rate limiting?

Rate limiting not explicitly mentioned.

Is there a security monitoring system in this product?

Integrated security monitoring of game data and system operations.

Does this product support SIEM integration?

Supports integration with Security Information and Event Management systems.

Are there automatic alerts for incidents in this product?

Sends automatic alerts for security incidents or game irregularities.

Does this product support incident response procedures?

Compliance with incident response procedures in casino environment.

Is there a backup and disaster recovery system in this product?

Supports backup and disaster recovery aligned with casino IT policies.

Does this product support geographic redundancy?

Supported through multi-site casino deployments.

Are there RTO/RPO guarantees for this product?

Not publicly disclosed.

Does this product support business continuity planning?

Supports business continuity planning through reliable system architecture.

Is there an access control system in this product?

Implements access control for operators and security personnel.

Does this product support role-based access control?

Role-based access control is standard for operational security.

Is there an audit trail for all actions in this product?

Provides comprehensive audit trails for all gaming actions.

What built-in analytical tools are available in this product?

Includes built-in analytics tools for operational and security insights.

Does this product support real-time analytics?

Supports real-time analytics of game and chip data.

Are there operator dashboards in this product?

Provides operator dashboards with key security and business metrics.

Does this product support custom reports?

Customizable reports available for operations and compliance.

Is there automatic report generation in this product?

Automatic generation of operational and fraud detection reports.

Does this product support scheduled reporting?

Supports scheduled reporting for regulators and management.

Is there data export in various formats from this product?

Supports exports in formats like CSV, JSON, and XML.

Does this product support data mining functionality?

Facilitates data mining for player behavior and fraud detection insights.

Is there predictive analytics in this product?

Leverages AI for predictive analytics in player behavior and fraud risks.

Does this product support machine learning for analytics?

Uses machine learning algorithms for analytics and anomaly detection.

Is there player behavior analytics in this product?

Comprehensive player behavior analysis tools included.

Does this product support cohort analysis?

Supports cohort analysis for player segmentation and marketing insights.

Are there LTV (lifetime value) calculations in this product?

Not explicitly included.

Does this product support churn prediction?

Not explicitly mentioned.

Are there revenue optimization tools in this product?

Not directly included but data can support revenue optimization.

What technical support channels are available for this product?

Provides technical support via email, phone, and on-site technical assistance.

Does this product offer 24/7 technical support?

Likely provides 24/7 support coverage for critical operational issues.

Is there a multi-level support system for this product?

Multi-tiered support structure for operators and integrators.

Does this product support remote diagnostics?

Supports remote diagnostics for rapid troubleshooting.

Is there on-site support available for this product?

Offers on-site support for installation and maintenance.

Does this product support a ticketing system?

Uses ticketing system for tracking support requests.

Are there SLA guarantees for support of this product?

Service level agreements are typically part of B2B contracts.

Does this product offer priority support for critical clients?

Priority support available for critical clients.

Are there dedicated support managers for this product?

Provides dedicated account and support managers.

Does the company offer migration assistance for this product?

Offers migration assistance for upgrades or integrations with existing systems.