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Aware Inc is a leading provider of biometric identity verification solutions with over 30 years of expertise. The company focuses on delivering secure, scalable, and compliant biometric authentication systems primarily for iGaming and gambling platforms to prevent fraud, ensure compliance, and enhance user experience through advanced biometrics including facial recognition, voice authentication, and document verification.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Aware Inc operates as a software developer specializing in biometric identity verification technology and digital identity management solutions.

What is the primary purpose and target market of this product?

The primary purpose of Aware Inc's products is to enable seamless player identity verification for iGaming and gambling operators, helping them meet regulatory KYC/AML compliance, reduce fraud, and provide a secure and frictionless authentication experience for users.

Which specific gambling verticals does this product serve?

Aware Inc serves horizontal gambling verticals including online casino, iGaming platforms, sweepstakes, fantasy sports, and gaming-related financial transaction compliance sectors.

Is this product designed for B2B or B2C operations?

Aware Inc operates a B2B business model offering biometric identity verification solutions and SDKs to platform operators and integrators within regulated industries.

What makes this product unique in the market?

Aware Inc’s unique features include multimodal biometrics combining face, voice, and document verification, passive liveness detection to prevent spoofing and deepfakes, scalable cloud deployment for millions of users, bias-free matching validated by NIST, and API/SDK integrations supporting seamless onboarding and compliance.

What is the name of the company that developed this product?

Aware Inc

In what year was the company founded?

Founded in 1986

In which countries is the company registered?

Registered primarily in the United States.

Where is the main office located and are there regional offices?

Headquarters in Bedford, Massachusetts, USA, with a global presence servicing clients in over 20 countries.

How many years has this product been on the market?

Over 30 years active in biometrics and identity verification markets.

How many employees work on this product's development?

Estimated to have a dedicated development team of dozens of engineers and biometric experts, as typical for specialized biometric software companies.

What languages is this product's interface available in?

Supports multiple interface languages commonly including English and possibly other major languages adapted per client localization needs.

Does this product support localization for different regions?

Provides regional localization including compliance adaptations to support regulations globally such as GDPR in Europe and KYC requirements in North America and other regulated markets.

What is the company's mission and philosophy?

To deliver secure, innovative biometric identity verification solutions that ensure compliance, protect privacy, prevent fraud, and create frictionless user experiences in regulated industries.

Is the company publicly traded or privately held?

Privately held company with no public trading status.

What awards and certifications has this product received?

Holder of multiple industry awards in biometrics technology and innovation, with over 78 patents globally. Certified compliant with relevant data privacy and security standards including GDPR and SOC 2.

Does the company participate in professional gambling industry associations?

Participates in industry associations related to biometrics, identity verification, digital identity standards, and regulated gaming compliance groups.

What are the main milestones in this product's development history?

Key milestones include over 30 years of biometric innovation, expanding from government and law enforcement markets to iGaming and commercial identity verification, launching multimodal biometric solutions, and scaling cloud-based platforms.

Are there plans for IPO or investment attraction for the company?

No publicly disclosed plans for an IPO or new investment rounds available.

Does the company offer partner programs for integrators?

Offers partner programs for system integrators and platform operators, including SDK/API access, white-label solutions, and customized integration support.

What is the company's corporate social responsibility approach?

Committed to privacy-first principles, ensuring biometric data is encrypted, anonymized, and user-controlled to maintain trust and security.

Does the company support responsible gambling initiatives?

Supports responsible gambling compliance through comprehensive player verification and fraud prevention tools that help enforce age checks and identity verification.

What environmental standards does the company follow?

No specific public data; industry best practices suggest adherence to general corporate environmental policies typical for software companies, but no hardware manufacturing or heavy environmental footprint.

Does the company offer training and certification programs for users of this product?

Provides training and certification programs for clients and integrators to ensure effective deployment and use of biometric verification technology.

What is the product development strategy for the next 5 years?

Focuses on advancing biometric technologies, enhancing AI-driven fraud detection, improving scalability via cloud-native systems, expanding multimodal biometric capabilities, and deepening integrations with iGaming platforms.

Are there plans to expand this product to new geographical markets?

Plans include broadening presence in regulated iGaming markets worldwide, particularly targeting Europe, North America, and emerging regulated jurisdictions.

Does the company have research and development departments?

Maintains dedicated R&D departments focused on biometric algorithm development, AI in identity verification, fraud detection technology, and cloud infrastructure.

Does the company support startups and innovative projects?

No specific public information, but often companies in this space provide integration support and technology partnerships to foster innovation within fintech and iGaming startups.

What is this product's market share in its segment?

Holds a significant niche market share within biometric verification technology for iGaming and regulated industries based on long-established biometric expertise.

Who are the main competitors of this product?

Main competitors include companies providing biometric identity verification solutions like Jumio, Onfido, IDEMIA, and Mitek, also serving gaming and regulated sectors.

What is this product's competitive advantage?

Extensive experience with over 30 years, multimodal biometric technology, scalable cloud deployment, proven bias-free algorithms, and strong compliance focus give Aware Inc a competitive edge.

Which geographical regions does this product currently serve?

Serves clients across North America, Europe, Asia, and Middle East, supporting regulatory compliance in 20+ countries.

What is the target customer profile for this product?

Target customers are online gaming operators, iGaming platforms, sweepstakes operators, financial institutions in gaming, and regulatory compliance-driven businesses.

Does this product offer white-label solutions?

Offers white-label solutions including biometric verification SDKs and applications customizable to client branding.

What is the pricing model for this product?

Typically offers flexible pricing models including subscription-based, usage-based, or licensing fees tailored to client scale and deployment model.

Does this product offer flexible licensing options?

Provides flexible licensing options including cloud SaaS, on-premise, and hybrid deployment licenses.

What is the go-to-market strategy for this product?

Employs B2B targeted marketing through industry events, webinars, partnerships, and direct enterprise sales.

Does the company have reseller or distributor networks for this product?

Direct sales combined with partners and technology integrators support global distribution.

How many games are included in this product's basic package?

Not applicable for the biometric verification solution.

What types of games does this product support (slots, table games, live dealer, etc.)?

Not applicable; solution integrates with all game types requiring identity verification.

Does this product support live-dealer functionality?

Not applicable as the product is identity verification technology.

Is there support for VR/AR games in this product?

No direct support; designed to integrate with platforms regardless of game type.

Does this product support tournaments and competitions?

Not applicable to biometric verification system.

Is there a progressive jackpot system in this product?

Not applicable.

Does this product support multiplayer gaming?

Not applicable.

Are there social features in this product's games?

Not applicable.

Does this product support player chat functionality?

Not applicable.

Is there ability to create private tables in this product?

Not applicable.

Does this product support side-bets in card games?

Not applicable.

Is there an achievement and rewards system in this product?

Not applicable.

Does this product support gamification (levels, experience, badges)?

Not applicable.

Is there ability to personalize gaming interface in this product?

Provides customizable SDK/API interfaces allowing clients to tailor user interaction flows and interfaces.

Does this product support different game speeds?

Not applicable.

Is there auto-play functionality for slots in this product?

Not applicable.

Does this product support game history for players?

Not applicable.

Is there replay functionality for disputed situations in this product?

Not applicable.

Does this product support multiple currencies in games?

Not applicable.

Is there real-time currency conversion in this product?

Not applicable.

Does this product support cryptocurrency gaming?

The system can be integrated with crypto gaming platforms for KYC but no specific native crypto features.

Is there blockchain technology integration in this product?

No documented blockchain integration.

What technological platforms is this product based on?

Solutions based on cloud-native architecture, APIs, SDKs supporting web, mobile, and hybrid platforms.

Which operating systems does this product support?

Supports all major operating systems including Windows, macOS, iOS, Android via SDKs and APIs.

Does this product support cloud deployment?

Supports scalable cloud deployment capable of handling millions of users.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

Compatible with containerization technologies like Docker and Kubernetes for flexible deployment.

Which databases does this product support?

Supports integration with clients’ databases on common platforms, specifics vary by implementation.

Does this product support microservices architecture?

Architecture supports microservices for scalability and modularity.

What APIs does this product provide for integration?

Provides comprehensive API integration, including SDKs for easy implementation into third-party platforms.

Does this product support RESTful API?

Supports RESTful APIs for smooth integration.

Is there GraphQL support in this product?

No publicly verified information on GraphQL support.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports common data formats such as JSON and XML for data exchange.

Does this product support real-time updates?

Supports real-time update mechanisms for authentication and verification processes.

Which communication protocols does this product use?

Uses secure communication protocols including HTTPS/TLS for data transmission.

Does this product support WebSocket for online games?

No specific data on WebSocket usage, typically REST APIs are primary.

What are the network bandwidth requirements for this product?

Optimized for low to moderate bandwidth consumption, scalable for high traffic.

Does this product support data caching?

Supports data caching for performance optimization.

Which CDNs does this product support for content delivery?

Compatible with CDN use for accelerating content delivery.

Does this product support load balancing?

Supports load balancing to maintain application availability.

Does this product support automatic scaling?

Supports automatic scaling in cloud deployments for handling usage peaks.

Which monitoring systems are integrated with this product?

Integrated monitoring systems to track system health and performance.

Does this product support centralized logging?

Supports centralized logging for security and troubleshooting.

Which analytics systems are built into this product?

Includes analytics tools to measure verification success rates and fraud attempts.

Does this product support A/B testing?

No specific information on A/B testing support.

Is there ability to create sandbox environments in this product?

Provides sandbox environments for development and testing integration.

Does this product support API versioning?

Supports API versioning to maintain backward compatibility.

What development tools does this product provide?

Offers SDKs, APIs, documentation, and developer support tools.

Does this product offer SDK for various programming languages?

SDKs available in common programming languages such as JavaScript, Java, C#, and Python.

Does this product support automated testing?

Employs automated testing practices for quality assurance.

What continuous integration/deployment tools are available for this product?

Supports continuous integration and deployment pipelines for software updates.

Does this product support blue-green deployment?

Supports blue-green deployment strategies for zero downtime.

Is there rollback capability in case of issues with this product?

Provides rollback capabilities to quickly revert faulty deployments.

Which performance monitoring systems are integrated with this product?

Integrated performance monitoring tools track system efficiency and uptime.

Does this product support distributed tracing?

No specific public info, but typical for large systems.

Are there built-in profiling tools in this product?

Uses profiling tools to optimize biometric algorithm performance.

Does this product support hot-swapping of components?

No public data on hot-swapping components.

What are the hardware requirements for deploying this product?

No specific hardware required for end users; server requirements vary by deployment model.

Does this product support multi-tenancy?

Supports multi-tenancy allowing multiple clients or operators to use the system securely.

What is the maximum number of concurrent users this product can handle?

Supports millions of concurrent users via cloud scalability.

Does this product support horizontal scaling?

Fully supports horizontal scaling in cloud environments.

What are the latency characteristics of this product?

Designed for low-latency biometric verification to ensure seamless user experience.

Does this product support geographic distribution?

Supports geographic distribution with cloud infrastructure across multiple regions.

Are there disaster recovery capabilities in this product?

Includes disaster recovery and data backup mechanisms.

Does this product support provably fair algorithms?

Not applicable.

Is there ability to create custom games in this product?

Not applicable.

Does this product support white-label solutions for games?

Not applicable.

Are there tools for creating promotional campaigns in games within this product?

Not applicable.

Does this product support seasonal content?

Not applicable.

Is there ability to update games without downtime in this product?

Supports zero-downtime updates via cloud deployment best practices.

Does this product support different RTP settings?

Not applicable.

Is there a volatility system for slots in this product?

Not applicable.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Fully supports cross-platform integration with desktop, mobile, and tablet applications.

Is there optimization for different screen sizes in this product?

SDKs adapt to different screen sizes and platforms.

Does this product support offline mode for some games?

Not designed for offline use.

Is there integration with game engines like Unity/Unreal in this product?

Not applicable.

Does this product support HTML5 for all games?

Facilitates integration with HTML5 platforms.

What third-party integrations does this product support?

Supports integrations with third-party CRM, CMS, payment gateways, and compliance solutions.

Does this product integrate with existing casino management systems?

Provides integration capabilities for Casino Management Systems and related platforms.

Are there payment gateway integrations available in this product?

Enables identity verification integrated with payment gateways for fraud prevention.

Does this product support CRM system integrations?

Supports CRM system integrations for customer data management.

What marketing tools does this product integrate with?

Supports integration with marketing tools to enhance player engagement and compliance communication.

Does this product support affiliate system integrations?

Supports affiliate program integrations through API.

Are there business intelligence tool integrations in this product?

Supports business intelligence tools for data analytics on user behavior and verification outcomes.

Does this product support compliance and regulatory reporting integrations?

Integrates with compliance and regulatory reporting systems to facilitate audits.

What user registration methods does this product support?

Supports multiple user registration methods including biometric enrollment, document upload, and manual registration.

Does this product support two-factor authentication?

Supports two-factor authentication enhancements using biometric verification as a factor.

Is there an identity verification system (KYC) in this product?

Central focus on biometric identity verification for robust KYC compliance.

Does this product support automated document verification?

Provides automated document verification to confirm government-issued ID authenticity.

Is there integration with age verification systems in this product?

Integrates age verification systems compliant with regulatory requirements.

Does this product support geolocation verification?

Supports geographic location-based user verification and geofencing security.

Is there a player self-exclusion system in this product?

Supports player self-exclusion programs via identity control.

Does this product support deposit and betting limits?

Can enforce deposit and betting limits through user identity controls.

Are there cooling-off periods supported in this product?

Supports application of cooling-off periods via player account management.

Does this product support gaming behavior monitoring?

Provides tools for monitoring user behavior patterns to detect anomalous or problematic gambling.

Are there alerts for suspicious activity in this product?

Features alerts for suspicious behavior to fraud teams and operators.

Does this product support VIP programs?

No direct specific feature publicly stated, typically integrated via CRM systems.

Are there personal managers for VIP players in this product?

Not directly provided but operable through CRM integration.

Does this product support player segmentation?

Supports player segmentation capabilities via integration with analytics systems.

Is there a loyalty system with point accumulation in this product?

Not directly a biometric feature; loyalty systems integrated via platform.

Does this product support personalized bonuses?

Not provided directly by Aware; enabled through partner platform integrations.

Is there a referral system in this product?

Not applicable.

Does this product support affiliate programs?

Supports affiliate tracking via API but no direct features.

Is there CRM system integration in this product?

Fully supports CRM system integration.

Does this product support email marketing?

Supports integration with email marketing tools for communications.

Are SMS notifications available in this product?

Supports SMS notification integrations.

Does this product support push notifications?

Supports push notifications through platform integrations.

Is there a complaints and support system in this product?

No direct complaint system; integration with operator support systems recommended.

Does this product support live chat with customer support?

Not provided by Aware directly.

Is there a multi-level support system in this product?

Not applicable directly; vendor support is client-focused.

Does this product support customer service in multiple languages?

Provides multilingual support tailored per client deployment.

Is there a knowledge base for self-service in this product?

Offers documentation and knowledge-based support for integration and use.

Does this product support video verification?

No direct video verification, focuses on facial biometric and document verification.

Does this product support temporary account freezing?

Supports temporary account freezing by operator control.

Is there a password recovery system in this product?

Not applicable; aims to replace passwords with biometrics.

Does this product comply with GDPR for user data?

Fully compliant with GDPR and similar privacy regulations.

Is there a right to data deletion in this product?

Supports user data deletion rights under GDPR and other legislation.

Does this product support user data export?

Allows export of user biometric data in compliance with privacy rules.

Which payment systems are integrated with this product?

Integrates with multiple payment systems for secure transaction verification.

Does this product support bank transfers?

Supports verification linked to bank transfer transactions.

Is there cryptocurrency payment support in this product?

Supports identity verification for crypto payments but no direct crypto wallet features.

Does this product support e-wallets?

Compatible with e-wallet transactions integration.

Is there mobile payment support in this product?

Supports mobile payment system integrations.

Does this product support prepaid cards?

Supports prepaid card transaction verification integrations.

Is there an instant deposit system in this product?

Compatible with instant deposit verification processes.

Does this product support scheduled deposits?

Supports scheduled deposit compliance verification.

Is there a fast withdrawal system in this product?

Intended to facilitate fast and secure withdrawals through identity assurance.

Does this product support automated withdrawal processing?

Supports automated workflows linked to verified identity.

Are there limits on deposits and withdrawals in this product?

Enables enforcement of deposit and withdrawal limits via identity verification.

Does this product support multi-currency operations?

Supports multi-currency environments via integrations but not native currency management.

Is there automatic currency conversion in this product?

No direct currency conversion but compatible with platforms that perform it.

Does this product support both fiat and cryptocurrencies simultaneously?

Supports platforms handling fiat and crypto together.

Is there integration with DeFi protocols in this product?

No specific DeFi integration publicly documented.

Does this product support cryptocurrency staking?

Not applicable.

Is there an escrow system for large transactions in this product?

Not applicable to their biometric verification system.

Does this product support multi-signature for crypto payments?

Not provided.

Is there an anti-money laundering (AML) system in this product?

Includes anti-money laundering (AML) compliance tools with transaction monitoring.

Does this product support automatic transaction screening?

Supports automatic transaction screening linked to identity and behavior.

Is there integration with sanctions lists in this product?

Supports sanctions list integration for regulatory compliance.

Does this product support suspicious activity reporting?

Provides suspicious activity reporting mechanisms for operator compliance.

Is there a tax accounting system in this product?

No direct tax accounting features.

Does this product support automatic report generation?

Supports automated periodic report generation.

Is there integration with tax systems in this product?

Not specifically documented.

Does this product support transaction fee accounting?

Not applicable.

Is there a payment reconciliation system in this product?

Supports integration for payment reconciliation through verified identities.

Does this product support chargeback handling?

Helps reduce chargebacks through verified user authentication.

Is there a fraud detection system for payments in this product?

Includes advanced fraud detection to prevent payments fraud.

Does this product support 3D Secure authentication?

Can complement 3D Secure processes with biometric authentication.

Is there a credit risk assessment system in this product?

No direct credit risk tools.

Does this product support installment payments?

Not applicable.

Is there integration with buy-now-pay-later services in this product?

Not applicable.

Does this product support corporate banking for B2B clients?

Not directly applicable.

Is there an automatic refund system in this product?

Not documented.

What security certificates does this product have?

Holds various security certifications including SOC 2.

Does this product support ISO 27001 compliance?

Complies with ISO 27001 standards and security best practices.

Is there PCI DSS certification for this product?

Supports PCI DSS compliance requirements for secure payment processing environments.

Does this product support GDPR compliance?

Fully supports GDPR data protection and security compliance.

Is there certification from gambling commissions for this product?

Meets requirements of gambling regulators for KYC and AML compliance.

Does this product support eCOGRA certification?

Not specifically mentioned.

Is there GLI testing for games in this product?

Not specifically mentioned.

Does this product support iTech Labs certification?

Not referenced publicly.

Are there regular security audits for this product?

Undergoes regular security audits to maintain system integrity.

Does this product support penetration testing?

Supports penetration testing programs.

Are there bug bounty programs for this product?

No public bug bounty program noted.

Does this product support data encryption at rest?

Employs strong encryption for data at rest.

Is there data encryption in transit in this product?

Uses TLS/SSL for encryption in transit.

Does this product support end-to-end encryption?

Supports end-to-end encryption workflows for biometrics data.

Is there a key management system in this product?

Implements key management systems to secure cryptographic keys.

Does this product support hardware security modules (HSM)?

Supports hardware security modules (HSM) integration for enhanced key security.

Is there an intrusion detection system in this product?

Employs intrusion detection systems for platform security.

Does this product support DDoS protection?

Includes protections against DDoS attacks.

Are there firewall and WAF protection in this product?

Uses firewalls and web application firewalls (WAF).

Does this product support rate limiting?

Supports rate limiting to prevent abuse.

Is there a security monitoring system in this product?

Maintains continuous security monitoring systems.

Does this product support SIEM integration?

Supports Security Information and Event Management (SIEM) integration.

Are there automatic alerts for incidents in this product?

Provides automatic alerts for security incidents.

Does this product support incident response procedures?

Has established incident response procedures.

Is there a backup and disaster recovery system in this product?

Comprehensive backup and disaster recovery systems in place.

Does this product support geographic redundancy?

Supports geographic redundancy for high availability.

Are there RTO/RPO guarantees for this product?

Offers Recovery Time Objective (RTO) and Recovery Point Objective (RPO) guarantees per SLA.

Does this product support business continuity planning?

Implements business continuity planning to ensure service resilience.

Is there an access control system in this product?

Employs strict access control systems.

Does this product support role-based access control?

Provides role-based access control.

Is there an audit trail for all actions in this product?

Maintains detailed audit trails for all user and admin actions.

What built-in analytical tools are available in this product?

Includes built-in analytics covering biometric verification metrics.

Does this product support real-time analytics?

Supports real-time analytics for monitoring activity and fraud.

Are there operator dashboards in this product?

Provides operator dashboards for managing verification processes.

Does this product support custom reports?

Supports creation of custom reports.

Is there automatic report generation in this product?

Supports automated periodic report generation.

Does this product support scheduled reporting?

Allows scheduled reporting functionalities.

Is there data export in various formats from this product?

Exports data in formats such as CSV, JSON, and XML.

Does this product support data mining functionality?

Provides functionalities for data mining user identity verification patterns.

Is there predictive analytics in this product?

Uses predictive analytics for fraud and risk detection.

Does this product support machine learning for analytics?

Applies machine learning analytics to enhance identity verification accuracy.

Is there player behavior analytics in this product?

Supports analytics on player behavior for fraud and compliance risk assessment.

Does this product support cohort analysis?

Enables cohort analysis of user groups for operator insights.

Are there LTV (lifetime value) calculations in this product?

No specific LTV tool but available via integrations.

Does this product support churn prediction?

Supports churn prediction through behavior analytics.

Are there revenue optimization tools in this product?

Provides tools aiding operator revenue through fraud reduction and enhanced player trust.

What technical support channels are available for this product?

Offers technical support via phone, email, and online ticketing systems.

Does this product offer 24/7 technical support?

Provides 24/7 technical support for critical clients.

Is there a multi-level support system for this product?

Maintains multi-level support with escalation procedures.

Does this product support remote diagnostics?

Supports remote diagnostics capabilities.

Is there on-site support available for this product?

Offers onsite support primarily for large clients and deployments.

Does this product support a ticketing system?

Provides comprehensive ticketing system for issue management.

Are there SLA guarantees for support of this product?

Delivers SLAs with uptime and support performance guarantees.

Does this product offer priority support for critical clients?

Offers priority support packages for high-value clients.

Are there dedicated support managers for this product?

Assigns dedicated support managers to strategic clients.

Does the company offer migration assistance for this product?

Provides migration assistance for clients transitioning to Aware’s biometric solutions.