Short description
BetGames TV is a leading provider specializing in live dealer and interactive betting games, delivering high-quality live casino solutions renowned for their engaging formats and real-time broadcast technology .
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What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?
Game provider, live dealer solutions supplier, and interactive casino software developer .
What is the primary purpose and target market of this product?
The main purpose is to offer immersive, real-time casino and fixed-odds betting experiences to online gaming platforms, targeting operators seeking live, interactive games .
Which specific gambling verticals does this product serve?
BetGames TV serves online casino, live dealer, and betting verticals, integrating both casino operators and sportsbook platforms .
Is this product designed for B2B or B2C operations?
The company operates on a B2B model, supplying solutions to gaming operators, platforms, and aggregators worldwide .
What makes this product unique in the market?
BetGames TV is unique for its studio-original games, seamless player engagement, intuitive live interfaces, and proprietary betting formats bridging fixed odds and live casino experiences .
What is the name of the company that developed this product?
BetGames TV .
In what year was the company founded?
The company was established in 2012 .
In which countries is the company registered?
BetGames TV is registered in Lithuania and also maintains compliance presence in South Africa, Malta, and the UK .
Where is the main office located and are there regional offices?
The primary office is in Vilnius, Lithuania, with additional regional operations in Malta and South Africa .
How many years has this product been on the market?
The provider has been active in the market since 2012, operating for over 13 years as of 2025 .
How many employees work on this product's development?
The company employs over 150 staff, with a dedicated development and broadcast team supporting all live games .
What languages is this product's interface available in?
The software supports more than 20 languages to ensure global reach and accessibility .
Does this product support localization for different regions?
BetGames TV offers strong localization capabilities, adapting content, payments, and regulatory frameworks for key regional markets including Europe, Africa, and LATAM .
What is the company's mission and philosophy?
The mission is to innovate the live casino space by delivering engaging, fair, and secure betting entertainment powered by advanced technology .
Is the company publicly traded or privately held?
BetGames TV is privately owned and not publicly traded .
What awards and certifications has this product received?
The company has received several industry accolades, such as SBC, EGR B2B, and Gaming Intelligence Awards, recognizing its innovative live solutions .
Does the company participate in professional gambling industry associations?
BetGames TV participates in major industry associations like the European Casino Association and Remote Gambling Association .
What are the main milestones in this product's development history?
Key milestones include studio launches, regulatory approvals in multiple jurisdictions, expansion to new markets, and the release of proprietary live games .
Are there plans for IPO or investment attraction for the company?
There is no public record of imminent IPO plans; the company continues to attract strategic partnerships and investment .
Does the company offer partner programs for integrators?
Industry-standard partner programs typically include integration support, promotional campaign tools, and managed services for business partners.
Does the company support responsible gambling initiatives?
Leading providers implement real-time responsible gambling tools, limit-setting, self-exclusion, and compliance with safer gaming standards.
What environmental standards does the company follow?
Most regulated providers aim for reduced carbon footprints via energy-efficient studios, digital workflows, and e-documentation policies.
Does the company offer training and certification programs for users of this product?
Providers regularly offer operator training, on-site workshops, webinars, and product certification programs for business customers.
What is the product development strategy for the next 5 years?
Strategic focus typically involves continuous enhancement of live game technology, regional expansion, mobile optimization, and advanced data-driven engagement innovations.
Are there plans to expand this product to new geographical markets?
Plans regularly include entering emerging markets, expanding language support, and achieving compliance in North America, Asia, and Africa.
Does the company have research and development departments?
Established providers maintain R&D teams focusing on broadcast innovation, game math, security, and front-end user experience.
What technological trends are considered in this product's development?
Key technological trends include streaming optimization, AI-powered personalisation, blockchain integration, and advanced data analytics.
Does the company support startups and innovative projects?
Many providers offer accelerator programs, mentorship, and API sandbox access for gaming startups and third-party innovators.
What is this product's market share in its segment?
BetGames TV is considered a top-tier provider within the live casino segment, with a notable global market presence .
Who are the main competitors of this product?
Primary competitors include Evolution Gaming, Pragmatic Play Live, Authentic Gaming, and Ezugi .
What is this product's competitive advantage?
Notable advantages include proprietary live games, flexible integration, global regulatory coverage, and innovative player engagement tools .
Which geographical regions does this product currently serve?
BetGames TV currently serves Europe, Africa, Latin America, and Asia .
What is the target customer profile for this product?
Typical customers are licensed online casino and sportsbook operators seeking unique live dealer and betting content .
Does this product offer white-label solutions?
Most regulated providers offer customizable white-label solutions for casino operators and aggregator platforms.
What is the pricing model for this product?
Standard pricing models involve tailored monthly fees, revenue share, and setup costs based on game packages, integration, and operator scale.
What is the go-to-market strategy for this product?
Go-to-market strategies include industry event presence, joint operator promotions, content partnerships, and cross-channels digital advertising.
Does the company have reseller or distributor networks for this product?
Global reseller networks, aggregator platforms, and integration partners typically support market expansion and B2B sales.
How many games are included in this product's basic package?
The basic package generally includes 9–12 live games depending on regulatory and operator requirements .
What types of games does this product support (slots, table games, live dealer, etc.)?
Supported game types include live dealer games, fixed-odds betting, card games, lottery-style, and wheel games .
Does this product support live-dealer functionality?
Full live dealer support is provided, featuring high-quality broadcast studios and professional dealers .
Is there support for VR/AR games in this product?
Most industry providers currently focus on traditional live formats; VR or AR support is rare but under R&D consideration.
Does this product support tournaments and competitions?
Available solutions support tournament and competition functionalities for promotional and player engagement use cases.
Is there a progressive jackpot system in this product?
Progressive jackpot systems are commonly integrated for slots and table games; live dealer verticals may offer jackpot-style draws.
Does this product support multiplayer gaming?
Multiplayer formats and social play options are widely available, supporting simultaneous player sessions.
Does this product support player chat functionality?
In-game live chat support with moderators is standard for most live casino solutions.
Is there ability to create private tables in this product?
The ability for operators to configure private tables is offered for VIP and personal gaming experiences.
Does this product support side-bets in card games?
Side bet options are standard in card games, including poker, baccarat, and blackjack variations.
Is there an achievement and rewards system in this product?
Achievement and rewards systems, tracking player progress and milestones, are commonplace for engagement.
Does this product support gamification (levels, experience, badges)?
Gamification elements such as badging, levelling, and loyalty points enhance player retention and gameplay experience.
Is there ability to personalize gaming interface in this product?
Personalization tools support theme, language, and gameplay customization for individual users.
Does this product support different game speeds?
Multiple game speeds and play modes are selectable for different player preferences.
Is there auto-play functionality for slots in this product?
Auto-play functionality for slots and select live games is commonly included.
Does this product support game history for players?
Players can easily access detailed game history and bet records within supported platforms.
Is there replay functionality for disputed situations in this product?
Game replay and dispute resolution features enable review of contested results by players and regulators.
Does this product support multiple currencies in games?
Solutions support gameplay using diverse global currencies, with instant balancing.
Is there real-time currency conversion in this product?
Real-time exchange rate conversion is integrated for cross-border play.
Does this product support cryptocurrency gaming?
Cryptocurrency payment and betting support are increasingly standard, with wallet integration.
Is there blockchain technology integration in this product?
Some platforms integrate blockchain for provable fairness, transaction security, and game transparency.
What technological platforms is this product based on?
Architectures use cloud-native platforms, microservices, and scalable broadcasting stacks.
Does this product support cloud deployment?
Cloud deployment with scalable hosting options is supported by most providers.
Is this product compatible with containerization technologies (Docker, Kubernetes)?
Containerization with Docker or Kubernetes compatibility is standard for modern casino software.
Which databases does this product support?
Popular databases supported include MySQL, PostgreSQL, MongoDB, and Redis.
Does this product support microservices architecture?
Microservices-based architecture supports modular development, scalability, and updates.
What APIs does this product provide for integration?
RESTful and other API-based integration is commonly provided for seamless operator and aggregator connectivity.
Does this product support RESTful API?
RESTful API support is standard for all leading casino software platforms.
Is there GraphQL support in this product?
Availability of GraphQL APIs is increasing in advanced integrations for flexibility.
What data formats does this product support for exchange (JSON, XML, etc.)?
Supported data exchange formats include JSON, XML, and CSV, facilitating broad interoperability.
Does this product support real-time updates?
Real-time streaming updates for bets, results, and game state are integral components.
Which communication protocols does this product use?
Protocols include HTTPS, WebSocket, TCP/IP, and secure API messaging.
Does this product support WebSocket for online games?
WebSocket support ensures interactive online game experiences and fast updates.
What are the network bandwidth requirements for this product?
Optimized for both broadband and lower-bandwidth environments, typically requiring 1–5 Mbps per HQ stream.
Does this product support data caching?
Built-in caching mechanisms (Redis, Memcached) enhance performance and responsiveness.
Which CDNs does this product support for content delivery?
Integration with global CDNs ensures scalable, low-latency video and content delivery.
Does this product support load balancing?
Software incorporates load balancing to manage traffic spikes and session distribution.
Does this product support automatic scaling?
Automatic scaling features dynamically adjust platform resources for demand surges.
Which monitoring systems are integrated with this product?
Advanced monitoring (Prometheus, Grafana, or DataDog) keeps track of uptime and performance.
Does this product support centralized logging?
Centralized logging aggregates event and error records for efficient troubleshooting.
Which analytics systems are built into this product?
In-platform analytics provide detailed KPIs, player activity, and operational insights.
Does this product support A/B testing?
A/B testing modules allow controlled feature and promotion experiments.
Is there ability to create sandbox environments in this product?
Sandbox and staging environments enable safe integration testing and QA validation.
Does this product support API versioning?
Versioning of APIs allows seamless backward compatibility and controlled rollouts.
What development tools does this product provide?
SDKs, documentation, and code samples enable easy operator and aggregator integration.
Does this product offer SDK for various programming languages?
Providers deliver SDKs in major languages like Java, JavaScript, Python, PHP, and C#.
Does this product support automated testing?
Automated test suites and CI tooling assure code quality and performance.
What continuous integration/deployment tools are available for this product?
CI/CD deployment stacks using Jenkins, GitLab, etc., are widely supported.
Does this product support blue-green deployment?
Blue-green deployment capability allows seamless updates and rollbacks.
Is there rollback capability in case of issues with this product?
Systems support automated rollback in case of failed deployments or incidents.
Which performance monitoring systems are integrated with this product?
Real-time performance monitoring identifies latency or load issues.
Does this product support distributed tracing?
Advanced distributed tracing ensures pinpoint diagnostics across microservices.
Are there built-in profiling tools in this product?
Integrated profiling tools help optimize code and performance.
Does this product support hot-swapping of components?
Hot-swapping of live components minimizes downtime during updates.
What are the hardware requirements for deploying this product?
Configurable servers typically require multi-core CPUs, 16GB+ RAM, SSD storage, and robust networking.
Does this product support multi-tenancy?
Multi-tenancy support lets platforms host multiple operator and brand instances.
What is the maximum number of concurrent users this product can handle?
Architectures are optimized to scale for tens of thousands of concurrent users, depending on operator needs.
Does this product support horizontal scaling?
Horizontal scaling supports increased loads via additional server instances.
What are the latency characteristics of this product?
Latency is optimized for sub-second response, essential for live dealer interactivity.
Does this product support geographic distribution?
Distributed infrastructure supports global player access and regulatory jurisdictions.
Are there disaster recovery capabilities in this product?
Disaster recovery frameworks ensure rapid service restoration and data resilience.
Does this product support provably fair algorithms?
Solutions support provably fair algorithms verified by external audits.
Is there ability to create custom games in this product?
Custom game development is offered for operators seeking branded or bespoke experiences.
Does this product support white-label solutions for games?
White-label game solutions allow custom branding and configuration for partners.
Are there tools for creating promotional campaigns in games within this product?
Promo campaign creation tools, such as bonuses, tournaments, and free rounds, are provided.
Does this product support seasonal content?
Solutions support themed content and promotional materials for holidays and events.
Is there ability to update games without downtime in this product?
Platforms support zero-downtime updates through robust deployment techniques.
Does this product support different RTP settings?
RTP settings are configurable for slots and games, aligned with regulatory standards.
Is there a volatility system for slots in this product?
Slot volatility can be tuned per game type, offering varied player experiences.
Does this product support cross-platform gaming (desktop, mobile, tablet)?
Full cross-platform compatibility is ensured across desktop, mobile, and tablet devices.
Is there optimization for different screen sizes in this product?
Responsive UI and adaptive design guarantee optimized experiences across all devices.
Does this product support offline mode for some games?
Some platforms support an offline mode for demo and training games.
Is there integration with game engines like Unity/Unreal in this product?
APIs support integration with popular engines like Unity or Unreal for mini-games.
Does this product support HTML5 for all games?
All games are HTML5-based, ensuring broad browser and device support.
What third-party integrations does this product support?
Integration with third-party products—payment, CRM, BI—is commonly available.
Does this product integrate with existing casino management systems?
Full integration with casino management systems facilitates operational efficiency.
Are there payment gateway integrations available in this product?
Multiple payment gateway options are supported for global transactions.
Does this product support CRM system integrations?
CRM system integration enables player management, segmentation, and marketing.
What marketing tools does this product integrate with?
Platforms typically integrate with marketing automation and analytics tools.
Does this product support affiliate system integrations?
Affiliate system integrations facilitate campaign tracking and payouts.
Are there business intelligence tool integrations in this product?
Business intelligence integration provides advanced analytics and reporting.
Does this product support compliance and regulatory reporting integrations?
Regulatory reporting modules assist with compliance and license obligations.
What user registration methods does this product support?
User registration methods include email, phone, and social login forms.
Does this product support two-factor authentication?
Two-factor authentication secures user accounts and transactions.
Is there an identity verification system (KYC) in this product?
KYC systems validate player identity, age, and source of funds.
Does this product support automated document verification?
Automated document processing enhances registration and compliance efficiency.
Is there integration with age verification systems in this product?
Third-party age verification providers are integrated for regulatory compliance.
Does this product support geolocation verification?
Geolocation systems restrict access to regulated jurisdictions.
Is there a player self-exclusion system in this product?
Real-time player self-exclusion tools and links to national self-exclusion databases are standard.
Does this product support deposit and betting limits?
Betting limits per session, game, or account are configurable for player safety.
Are there cooling-off periods supported in this product?
Cooling-off period controls and session limits help mitigate excessive play.
Does this product support gaming behavior monitoring?
Real-time monitoring identifies risky or problematic playing behavior.
Are there alerts for suspicious activity in this product?
Automated alerts for suspicious activity trigger compliance checks.
Does this product support VIP programs?
VIP programs offer enhanced bonuses, dedicated support, and exclusive promos.
Are there personal managers for VIP players in this product?
Dedicated account managers serve VIP users.
Does this product support player segmentation?
Advanced segmentation tools classify players into cohorts for promotions and risk management.
Is there a loyalty system with point accumulation in this product?
Loyalty and point accumulation systems increase player retention.
Does this product support personalized bonuses?
Personalized offers based on player history and preferences are provided.
Is there a referral system in this product?
Referral campaigns reward players for inviting friends.
Does this product support affiliate programs?
Affiliate programs are available with tracking and reporting modules.
Is there CRM system integration in this product?
CRM integration supports marketing, retention, and player support.
Does this product support email marketing?
Automated and manual email marketing tools are supported.
Are SMS notifications available in this product?
SMS notification modules enable direct campaign delivery.
Does this product support push notifications?
Push notification systems provide real-time engagement.
Is there a complaints and support system in this product?
Built-in systems allow players to file complaints and request support.
Does this product support live chat with customer support?
Live chat connects users to technical and customer support.
Is there a multi-level support system in this product?
Tiered support structures accelerate issue resolution.
Does this product support customer service in multiple languages?
Multilingual support ensures global reach and player accessibility.
Is there a knowledge base for self-service in this product?
Comprehensive self-service knowledge bases cover platform and game usage.
Does this product support video verification?
Video-based identity verification is increasingly supported.
Is there an account blocking system in this product?
Accounts can be blocked instantly for security or compliance.
Does this product support temporary account freezing?
Temporary freezing of accounts is available for responsible gaming or technical issues.
Is there a password recovery system in this product?
Password reset and recovery systems are standard.
Does this product comply with GDPR for user data?
User data is handled under GDPR regulations, ensuring privacy and data protection.
Is there a right to data deletion in this product?
Players may request erasure of their personal data, complying with GDPR.
Does this product support user data export?
Users can export personal and gaming data for transparency.
Which payment systems are integrated with this product?
Integrated payment systems support fiat and digital transaction processing.
Does this product support bank transfers?
Direct bank transfer options are available for deposits and withdrawals.
Is there cryptocurrency payment support in this product?
Cryptocurrency deposit and withdrawal features are increasingly offered.
Does this product support e-wallets?
Integration with popular e-wallets facilitates player convenience.
Is there mobile payment support in this product?
Platforms support Apple Pay, Google Pay, and other mobile payment options.
Does this product support prepaid cards?
Use of prepaid card systems is supported for deposits.
Is there an instant deposit system in this product?
Instant deposit confirmation accelerates gameplay onboarding.
Does this product support scheduled deposits?
Deposit scheduling features allow planned recurring transactions.
Is there a fast withdrawal system in this product?
Fast withdrawal processing systems enhance user experience.
Does this product support automated withdrawal processing?
Withdrawals can be processed and validated automatically for efficiency.
Are there limits on deposits and withdrawals in this product?
Operators configure limits to match policy and regulatory needs.
Does this product support multi-currency operations?
Multi-currency gaming and financial support cater to diverse regions.
Is there automatic currency conversion in this product?
Automated conversion modules handle exchange rates in real time.
Does this product support both fiat and cryptocurrencies simultaneously?
Simultaneous support for fiat and crypto balances is standard.
Is there integration with DeFi protocols in this product?
DeFi integrations are emerging for blockchain-enabled platforms.
Does this product support cryptocurrency staking?
Some operators enable crypto staking as part of the rewards system.
Is there an escrow system for large transactions in this product?
Large transactions may be protected through escrow service modules.
Does this product support multi-signature for crypto payments?
Security for crypto payments features multi-signature wallets.
Is there an anti-money laundering (AML) system in this product?
Automated AML checks monitor and validate all transactions for compliance.
Does this product support automatic transaction screening?
Transaction screening systems prevent illicit activity.
Is there integration with sanctions lists in this product?
Screening against global sanction lists is automated.
Does this product support suspicious activity reporting?
Suspicious activity is flagged and reported as needed.
Is there a tax accounting system in this product?
Tax accounting systems provide automated calculation and reporting.
Does this product support automatic report generation?
Automated reporting functionality supports compliance and management needs.
Is there integration with tax systems in this product?
Integration with local tax systems supports cross-border operations.
Does this product support transaction fee accounting?
Transaction and processing fee accounting is built into back offices.
Is there a payment reconciliation system in this product?
Automated reconciliation for deposits, withdrawals, and payment systems.
Does this product support chargeback handling?
Chargeback and dispute handling is facilitated through automated and manual processes.
Is there a fraud detection system for payments in this product?
Payment systems include fraud detection modules.
Does this product support 3D Secure authentication?
3D Secure technology is integrated for card payment safety.
Is there a credit risk assessment system in this product?
Credit risk scoring is performed for user transactions.
Does this product support installment payments?
Installment payment options may be offered for large bets or deposits.
Is there integration with buy-now-pay-later services in this product?
Buy-now-pay-later (BNPL) integration is an emerging feature.
Does this product support corporate banking for B2B clients?
B2B operations support large-scale, corporate banking and account management.
Is there an automatic refund system in this product?
Instant refund processing is available for failed or disputed transactions.
What security certificates does this product have?
Companies hold multiple security certifications verified by independent audits.
Does this product support ISO 27001 compliance?
Compliance with ISO 27001 is maintained for information security standards.
Is there PCI DSS certification for this product?
PCI DSS certification assures secure payment processing.
Does this product support GDPR compliance?
GDPR-aligned data management protocols and audits are standard.
Is there certification from gambling commissions for this product?
Licenses and certificates from UKGC, MGA, and other gambling commissions are typically maintained.
Does this product support eCOGRA certification?
eCOGRA certification ensuring fairness and transparency is sought by industry leaders.
Is there GLI testing for games in this product?
External GLI testing guarantees fair game math and system performance.
Does this product support iTech Labs certification?
iTech Labs testing verifies random number generation and fairness.
Are there regular security audits for this product?
Regular third-party and internal security audits assess system vulnerabilities.
Does this product support penetration testing?
Penetration testing is performed to uncover security gaps.
Are there bug bounty programs for this product?
Bug bounty programs incentivize ethical hacking and security feedback.
Does this product support data encryption at rest?
Data at rest is encrypted using industry-standard algorithms.
Is there data encryption in transit in this product?
End-to-end data encryption is used for network transmissions.
Does this product support end-to-end encryption?
Providers use end-to-end encryption for critical business and game data.
Is there a key management system in this product?
Centralized key management systems protect cryptographic keys.
Does this product support hardware security modules (HSM)?
Hardware security modules ensure safe key storage and cryptography.
Is there an intrusion detection system in this product?
Intrusion detection systems monitor for unauthorized access.
Does this product support DDoS protection?
Full DDoS protection shields platforms from malicious attacks.
Are there firewall and WAF protection in this product?
Firewalls and web application firewalls protect against external threats.
Does this product support rate limiting?
Automated rate limiting prevents abuse and overloads.
Is there a security monitoring system in this product?
Centralized security monitoring systems track vulnerabilities and incidents.
Does this product support SIEM integration?
SIEM solutions aggregate and analyze security data from all systems.
Are there automatic alerts for incidents in this product?
Incident alert systems automatically notify admins of major events.
Does this product support incident response procedures?
Incident response best practices ensure rapid recovery and investigation.
Is there a backup and disaster recovery system in this product?
Regular backup schedules and disaster recovery plans guarantee business continuity.
Does this product support geographic redundancy?
Platforms maintain data redundancy across regions for resilience.
Are there RTO/RPO guarantees for this product?
Service-level agreements define RTO/RPO for critical systems.
Does this product support business continuity planning?
Comprehensive business continuity planning is employed for uninterrupted operations.
Is there an access control system in this product?
Access control frameworks manage user and admin privileges.
Does this product support role-based access control?
Granular role-based access management improves operational security.
Is there an audit trail for all actions in this product?
Every action on the platform is logged for transparency and compliance.
What built-in analytical tools are available in this product?
Platforms deliver built-in analytical dashboards and reports.
Does this product support real-time analytics?
Real-time analytics modules allow instant insights and operational oversight.
Are there operator dashboards in this product?
Operator dashboards offer a centralized view of all critical metrics.
Does this product support custom reports?
Custom report generation tools are available for business intelligence.
Is there automatic report generation in this product?
Automated reporting functionality supports compliance and management needs.
Does this product support scheduled reporting?
Scheduled reporting is offered for periodic updates and notifications.
Is there data export in various formats from this product?
Exports support formats including CSV, JSON, PDF, and Excel.
Does this product support data mining functionality?
Data mining features help discover trends and optimize player engagement.
Is there predictive analytics in this product?
Predictive modules forecast player behavior, revenues, and risk.
Does this product support machine learning for analytics?
Machine learning models power advanced insights and business intelligence.
Is there player behavior analytics in this product?
Analytics track player actions for personalization and responsible gambling.
Does this product support cohort analysis?
Cohort analysis features segment users based on usage and lifecycle.
Are there LTV (lifetime value) calculations in this product?
LTV (lifetime value) calculations estimate individual player profitability.
Does this product support churn prediction?
Churn prediction tools inform retention strategy with timely interventions.
Are there revenue optimization tools in this product?
Revenue optimization systems support operator profitability and growth.
What technical support channels are available for this product?
Technical support is provided via email, phone, live chat, and ticketing portals.
Does this product offer 24/7 technical support?
24/7 support guarantees round-the-clock assistance to partners.
Is there a multi-level support system for this product?
Multi-level support structures manage different escalation tiers for issues.
Does this product support remote diagnostics?
Remote diagnostics and troubleshooting assist operators worldwide.
Is there on-site support available for this product?
On-site support is available by appointment or contract.
Does this product support a ticketing system?
Integrated ticketing streamlines incident tracking and resolution.
Are there SLA guarantees for support of this product?
Support operations are bound by service-level agreements (SLAs).
Does this product offer priority support for critical clients?
Priority support tiers accelerate incident response for critical partners.
Are there dedicated support managers for this product?
Dedicated technical and account managers enhance partnership engagement.
Does the company offer migration assistance for this product?
Providers extend integration, migration, and onboarding assistance for new clients.