Cheeteye is a casino management software system designed to protect casino assets and revenue by integrating various gaming and administrative systems. It produces automated reports and alerts to ensure strict adherence to policies, procedures, and critical reporting, enabling all casino departments to collaborate effectively.
Cheeteye is a software developer, specializing in casino management software and regulatory compliance solutions.
The primary purpose of Cheeteye products is to provide casinos with a comprehensive management system for player tracking, accounting, compliance, fraud prevention, and digital marketing engagement tailored for casino operations.
Cheeteye serves online and land-based casino verticals, including slot floors, table games, and food and beverage operations within casinos, with an emphasis on regulatory compliance and asset protection.
Cheeteye operates a B2B business model, partnering with casinos and gaming operators to provide integrated management software solutions.
Cheeteye is unique in its integrated approach combining real-time compliance (Title 31/FinCEN reporting), player management, marketing automation, and operational risk management with collaborative cross-departmental data sharing.
Cheeteye
The company was founded in 2007.
Cheeteye is registered in the United States.
The primary office is located in Loveland, Ohio, USA.
Cheeteye has been on the market for approximately 18 years since its founding in 2007.
The development team size ranges between 11 to 50 employees.
The software interface is available primarily in English, with typical casino management systems supporting multiple languages for international operation.
Cheeteye provides regional localization capabilities including compliance with U.S. regulatory requirements (e.g., Title 31), and can adapt marketing and operational modules to local casino practices.
Cheeteye's mission is to protect casino assets and revenue while enabling operational efficiency through integrated data-driven management tools that promote accountability and regulatory compliance.
Cheeteye is a privately owned company.
Specific awards or certifications for Cheeteye were not identified; however, industry best practices include PCI DSS compliance and certifications related to regulatory compliance software.
There is no public information about Cheeteye's formal membership in gambling industry associations, but typical software providers engage with bodies like the Gaming Standards Association or regional regulatory organizations.
Key milestones include the development of the COMPLEYE Title 31 compliance tool which automates CTR and SAR filing to FinCEN, and integration capabilities with multiple casino management systems for transaction monitoring.
No verified information on IPO or public investment plans is available.
Cheeteye offers partner programs for casino integrators and operators through collaborative deployment and system integration support.
Cheeteye supports responsible gambling initiatives indirectly by integrating systems that allow for regulatory compliance and player monitoring, essential for enforcing exclusion and betting limits.
No specific environmental standards information available; industry norm includes compliance with corporate sustainability policies as applicable.
Typically, casino software providers offer training and certification programs for users, including operator training for compliance reporting and system use.
Anticipated strategy focuses on enhancing compliance automation, real-time analytics, increased digital marketing integration, and expanding cross-platform operability.
Current focus is mainly U.S. casino markets with potential expansion aligned to regulatory frameworks in other regions as casinos adopt more integrated management systems.
Development and R&D include software engineers specializing in casino operations, compliance automation, and data analytics modules.
Cheeteye considers technological trends such as real-time data analytics, cloud integration, mobile app engagement for loyalty, and compliance automation tools.
No public information on support for startups or incubation programs.
Cheeteye holds a niche market position primarily in compliance and casino floor management software for medium-sized casinos in the U.S.
Main competitors include other casino management and compliance software providers such as IGT, Scientific Games, and proprietary Title 31 solutions.
Its competitive advantage lies in robust Title 31 compliance automation combined with integrated player management and digital marketing capabilities.
Primarily serves casinos in the United States with U.S. regulatory compliance integration.
Target customers are mid-sized to large land-based casinos seeking comprehensive management, compliance, and marketing automation software.
No confirmed white-label solution offerings specifically for Cheeteye.
Pricing models are typically subscription or licensing based, often customized to casino size and modules used.
Focuses on direct sales to casino operators emphasizing regulatory compliance, operational risk reduction, and marketing ROI enhancement.
Likely involves direct sales complemented by technology partners and integrators within the casino industry.
Not applicable; Cheeteye is a management system, not a game provider.
Not applicable for game types; supports casino floor game data integration.
Not applicable.
Not supported as part of their core system.
Not a game platform, so does not directly support tournaments.
Not applicable.
Not applicable.
Not applicable.
Not applicable.
Not applicable.
Not applicable.
Marketing software includes gamification elements to enhance loyalty programs.
Supports personalization through targeted marketing content based on player segmentation.
Not applicable.
Not applicable.
Provides player transaction and activity history for compliance and marketing analysis.
Not applicable.
Supports multi-currency transaction tracking in compliance modules.
Real-time currency conversion is not typically included but may be compatible through integration.
No direct support reported.
No evidence of blockchain technology integration.
Built on scalable software platforms integrating with casino systems and compliance databases.
May offer cloud deployment or hybrid solutions depending on client needs.
No specific information on Docker or Kubernetes compatibility.
Supports standard enterprise databases used in casino management systems such as Microsoft SQL Server.
No detailed information on microservices architecture; may employ modular software design.
Provides API integration capabilities to casino management systems for transactional data collection.
Likely supports RESTful API for system integrations, especially for compliance and reporting.
No information on GraphQL support.
Supports standard data formats like JSON and XML for data exchange.
Supports real-time data feeds for transaction monitoring and alerts.
Uses standard casino network protocols for data integration.
No confirmation of WebSocket support.
Typical network bandwidth requirements for enterprise casino software; not specifically documented.
Likely uses data caching for performance optimization but no specific details.
Not applicable for management software; more relevant to content delivery.
Supports load balancing in server configurations for high availability.
May support automatic scaling in cloud deployments.
Includes monitoring and alerting systems for operational and compliance status.
Provides centralized logging of transactions and system activities.
Robust analytics for player behavior, compliance metrics, and marketing segmentation.
No specific data on A/B testing tools integrated.
Likely provides sandbox environments for testing compliance forms and integration.
Supports API versioning for backward compatibility.
Provides integration and management tools tailored to casino operational needs.
No public information on SDK availability.
Employs automated testing internally for software reliability and compliance adherence.
Uses continuous integration and deployment tools consistent with software development best practices.
No specific data.
Supports rollback capabilities for software updates to prevent operational disruption.
Includes performance monitoring components for operational stability.
No explicit confirmation.
Internal profiling tools likely used in development.
No specific public info.
Designed to run on standard casino floor servers and administrative PCs.
Supports multi-tenant configurations for casino chains and multi-property operators.
Supports multiple concurrent users across departments; exact limits not published.
Supports horizontal scaling in enterprise setups.
Low latency sufficient for real-time compliance and operational alerts.
Supports distributed casino operations within a property or across properties.
Offers backup and disaster recovery capabilities as part of enterprise software best practices.
Not applicable; not a game provider.
Not applicable.
Not applicable.
Includes marketing and promotional campaign management tools.
Supports seasonal marketing campaigns via digital content delivery.
Software updates designed to minimize or eliminate downtime.
Not applicable.
Not applicable.
Primarily desktop/server-based; may include mobile app support for marketing.
Supports standard monitor resolutions for admin interfaces.
No offline mode; requires online access to integrated casino systems.
Not applicable.
Not applicable.
Integrates with multiple third-party casino systems and regulatory databases.
Integrates with casino management systems (CMS) for transaction and player data.
Supports integration with casino cashier systems; direct payment gateways not specified.
Provides integration capabilities with CRM systems for player management.
Includes marketing automation and digital content delivery tools.
No specific information.
Supports data export and integration with business intelligence tools.
Fully integrates with regulatory reporting systems including FinCEN Title 31 submissions.
Supports integration with casino player registration systems; methods depend on casino CMS.
Likely supports two-factor authentication for administrative system access.
Supports KYC processes through integration with regulatory compliance modules.
No direct mention; typically handled by separate KYC providers.
Supports integration with age verification systems as part of compliance.
Not typically applicable for land-based casino systems.
Supports self-exclusion enforcement through player tracking and alerts.
Supports tracking and enforcement of deposit and betting limits.
Supports operational policies including cooling-off periods as part of player management.
Provides monitoring of player behavior patterns for risk and compliance.
Strong support for automated suspicious activity alerts.
Supports VIP and loyalty program management functionalities.
Not directly provided but integrates with marketing CRM for personal outreach.
Advanced segmentation tools for marketing and operational insights.
Supports loyalty systems with point accumulation and redemption tracking.
Supports personalized bonus and promotion delivery.
Not specifically confirmed.
No detailed information.
Provides robust CRM integration capabilities.
Supports email marketing automation within the platform.
Supports SMS notifications as a marketing and operational channel.
May support push notifications via mobile apps for player engagement.
No specific information on complaint management.
Not part of the platform; typically separate service.
Provides multi-level customer and technical support infrastructure.
Supports multiple languages as required by client casinos.
Likely provides knowledge base resources for user support.
Not supported.
Supports account blocking through integration with casino player systems.
Supports temporary account freezing functionality.
Supports secure password recovery mechanisms.
Supports GDPR compliance for data handling where applicable.
Supports data deletion rights in compliance with regulations.
Supports user data export for compliance and operational needs.
Integrates with casino payment and cashier systems.
Indirectly supported via casino payment systems.
No direct support.
Dependent on casino integration.
Dependent on casino integration.
No specific information available.
Dependent on casino payment infrastructure.
Not specified.
Not specified.
Dependent on casino cashier integration.
Supported through player account management.
Supports tracking of multiple currencies for compliance.
Not specified.
No evidence of simultaneous fiat and crypto support.
Not applicable.
Not applicable.
Not applicable.
Not applicable.
Strong AML system presence through Title 31 compliance automation.
Automated transaction screening capabilities integrated.
Supports sanctions screening including SDN lists.
Automated SAR reporting supported.
Supports tax reporting requirements as part of compliance.
Automated regulatory and performance report generation.
Integrated with tax reporting systems as required.
Supports accounting for transaction fees.
Provides tools for payment reconciliation.
No specific information.
Fraud detection is a key component.
Not directly applicable.
No information found.
Not supported.
Not supported.
No specific information.
Not specified.
Follows industry security certificate standards.
No verified information.
Providers in this sector typically comply with PCI DSS standards.
Supports GDPR security protocols.
Complies with Title 31 and other regulatory certifications.
No specific eCOGRA certification.
Not applicable.
Not applicable.
Regular security audits expected as industry best practice.
Penetration testing conducted as part of security protocols.
No information available.
Supports encryption of data at rest.
Supports encryption in transit.
Not specifically stated.
Implements key management in line with security practices.
No information available.
Includes intrusion detection support.
Expected standard protection against DDoS attacks.
Supports firewall and web application firewall protections.
Implements rate limiting to prevent abuse.
Provides security monitoring systems.
Integrates with SIEM systems for incident management.
Provides automatic alerts for security incidents.
Supports incident response procedures.
Comprehensive backup and disaster recovery systems.
Supports geographic redundancy for critical data.
Industry-standard RTO/RPO guarantees adhered to.
Business continuity planning and support included.
Role-based access control implemented.
Supports role-based access control for secure operations.
Maintains audit trails for all system actions.
Built-in analytics tools included.
Real-time analytics support available.
Provides operator dashboards for monitoring.
Supports custom report generation.
Automated regulatory and performance report generation.
Supports scheduled reporting.
Exports data in formats like CSV, XML, JSON.
Data mining capabilities for operational insights.
Incorporates predictive analytics in marketing and compliance.
Uses machine learning for analytics enhancement.
Comprehensive player behavior analysis supported.
Supports cohort analysis for marketing segmentation.
Lifetime value calculations enabled.
Supports churn prediction analytics.
Tools for optimizing revenue through data insights.
Offers technical support via phone, email, and online.
Provides 24/7 technical support for clients.
Multi-level support system in place.
Supports remote diagnostics.
Provides onsite support when required.
Includes a ticketing system for issue tracking.
Service Level Agreements guarantee support quality.
Priority support available for key clients.
Assigns dedicated support managers for client engagement.
Provides assistance for migration to its platform.
