Site logo
Short description

Cognitec is a company specialized in developing market-leading facial recognition technologies and applications, primarily focusing on biometric solutions for enterprise, government, and security customers worldwide. Their solutions are tailored for identity verification, fraud prevention, and security enhancement.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Facial recognition software developer and biometric technology provider.

What is the primary purpose and target market of this product?

The primary purpose of Cognitec’s products is to provide advanced facial recognition solutions for identity verification, fraud prevention, and security monitoring across various sectors such as border control, law enforcement, and commercial security.

Which specific gambling verticals does this product serve?

Cognitec's facial recognition suite is commonly used in environments requiring identity verification and fraud prevention, including casinos and clubs, where it helps detect underage patrons, self-excluded gamblers, and prevents fraud, though it is not a traditional gambling software provider.

Is this product designed for B2B or B2C operations?

Cognitec operates primarily on a B2B model, supplying biometric technologies, software, and systems to enterprises and government agencies rather than direct consumer services.

What makes this product unique in the market?

Unique features include highly accurate matching algorithms (e.g., algorithm B10), a sophisticated presentation attack detector that detects fraudulent attempts via photos, videos, or masks, real-time video screening, and the ability to analyze live and recorded video for criminal and fraud prevention purposes.

What is the name of the company that developed this product?

Cognitec Systems GmbH

In what year was the company founded?

Founded in 2002.

In which countries is the company registered?

Registered in Germany.

Where is the main office located and are there regional offices?

Primary offices located in Dresden, Germany, with regional presence in Boston, USA, and Sydney, Australia.

How many years has this product been on the market?

Cognitec has been in the market for over 20 years since its founding in 2002.

How many employees work on this product's development?

The exact development team size is not publicly disclosed; however, given the company's global operations and product complexity, the team likely includes dozens of specialized biometric software engineers and researchers.

What languages is this product's interface available in?

Software interfaces and products support multiple languages, tailored to customer needs; common interface languages include English and other major languages depending on deployment region.

Does this product support localization for different regions?

Regional localization is supported to comply with regional biometric and privacy regulations, providing support for diverse geographic markets including Europe, North America, and Australia.

What is the company's mission and philosophy?

Cognitec’s mission is to provide advanced, reliable facial recognition solutions that enhance security and identity verification, while maintaining privacy and trust for clients globally.

Is the company publicly traded or privately held?

Privately held company.

What awards and certifications has this product received?

Cognitec’s FaceVACS technology received top performance awards in NIST Face Recognition Vendor Tests and compliance certifications for biometric accuracy and security standards.

Does the company participate in professional gambling industry associations?

Participates in professional biometric and security technology associations; specific gambling-related associations are not publicly disclosed.

What are the main milestones in this product's development history?

Key milestones include continuous enhancement of matching algorithms, release of FaceVACS-Entry for automated passport control, development of presentation attack detection, and expanding real-time video recognition applications for security and fraud prevention.

Are there plans for IPO or investment attraction for the company?

There is no public information about plans for IPO or external investment attraction.

Does the company offer partner programs for integrators?

Offers integration partner programs for enterprises and system integrators to embed facial recognition into customer solutions.

What is the company's corporate social responsibility approach?

Focuses on ethical biometric use, compliance with global privacy laws, and privacy protection through anonymized analytics and controlled identity verification processes.

Does the company support responsible gambling initiatives?

Provides security solutions used by gambling venues for underage detection and self-exclusion enforcement, supporting responsible gambling policies.

What environmental standards does the company follow?

Adheres to general corporate environmental responsibility practices; no specific environmental certifications publicly disclosed.

Does the company offer training and certification programs for users of this product?

Provides training and certification programs for client administrators and security personnel on operating and integrating facial recognition technology effectively and securely.

What is the product development strategy for the next 5 years?

Strategy focuses on advancing AI and machine learning algorithms for higher accuracy, expanding real-time analytics, enhancing fraud detection capabilities, and improving integration flexibility across industries.

Are there plans to expand this product to new geographical markets?

Continues expanding presence globally, with emphasis on growing markets requiring biometric security such as border control, law enforcement, and commercial security sectors.

Does the company have research and development departments?

Maintains dedicated research and development teams specializing in facial recognition algorithms, biometric hardware integration, and security system innovations.

Does the company support startups and innovative projects?

No specific public information on startup support programs, but provides integration support and professional collaboration opportunities.

What is this product's market share in its segment?

Cognitec holds a strong niche market position among specialized biometric facial recognition providers globally.

Who are the main competitors of this product?

Competitors include NEC, IDEMIA, Gemalto (Thales), and other biometric and facial recognition technology providers.

What is this product's competitive advantage?

High-accuracy proprietary algorithms, proven performance in independent tests, sophisticated fraud detection, and flexible integration with various hardware and systems.

Which geographical regions does this product currently serve?

Serves customers worldwide, primarily Europe, North America, Australia, and parts of Asia.

What is the target customer profile for this product?

Government agencies, border control authorities, law enforcement, security companies, airports, casinos, and enterprises requiring secure identity verification.

Does this product offer white-label solutions?

Offers flexible integration options but no specific publicly available information on white-label facial recognition solutions.

What is the pricing model for this product?

Pricing is typically customized per client, based on deployment scale, licensing, and integration complexity.

Does this product offer flexible licensing options?

Provides flexible licensing models tailored to customer needs, including site licenses and scalable user-based models.

What is the go-to-market strategy for this product?

Focuses on direct B2B sales, participation in biometric and security industry events, and demonstration of proven accuracy and reliability in global projects.

Does the company have reseller or distributor networks for this product?

Uses a network of technology integrators, security solution providers, and direct sales teams globally.

How many games are included in this product's basic package?

Not applicable; Cognitec provides biometric software, not games.

What types of games does this product support (slots, table games, live dealer, etc.)?

Not applicable.

Does this product support live-dealer functionality?

Not applicable.

Is there support for VR/AR games in this product?

Not applicable.

Does this product support tournaments and competitions?

Not applicable.

Is there a progressive jackpot system in this product?

Not applicable.

Does this product support multiplayer gaming?

Not applicable.

Are there social features in this product's games?

Not applicable.

Does this product support player chat functionality?

Not applicable.

Is there ability to create private tables in this product?

Not applicable.

Does this product support side-bets in card games?

Not applicable.

Is there an achievement and rewards system in this product?

Not applicable.

Does this product support gamification (levels, experience, badges)?

Not applicable.

Is there ability to personalize gaming interface in this product?

Software interfaces offer customization for operator workflows and system configurations.

Does this product support different game speeds?

Not applicable.

Is there auto-play functionality for slots in this product?

Not applicable.

Does this product support game history for players?

Not applicable.

Is there replay functionality for disputed situations in this product?

Video evidence review features support replay and detailed image comparison for fraud investigations.

Does this product support multiple currencies in games?

Not applicable.

Is there real-time currency conversion in this product?

Not applicable.

Does this product support cryptocurrency gaming?

Not applicable.

Is there blockchain technology integration in this product?

No public information indicating blockchain integration.

What technological platforms is this product based on?

Products run on PC-based platforms with hardware sensors and support integration with standard biometric hardware.

Which operating systems does this product support?

Supports Windows and Linux operating systems for deployment.

Does this product support cloud deployment?

Supports cloud-based deployments and hybrid models depending on client infrastructure.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

No specific public info, likely supports modern deployment methods including containerization for scalability.

Which databases does this product support?

Supports integration with facial image databases ranging from local to multi-million image centralized systems.

Does this product support microservices architecture?

Detailed architecture info not public, but software designed for modular integration and scalability.

What APIs does this product provide for integration?

Provides APIs for integration with third-party security and management systems.

Does this product support RESTful API?

Supports RESTful APIs for flexible integration.

Is there GraphQL support in this product?

No public data on GraphQL support.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports JSON, XML, and other common data exchange formats for interoperability.

Does this product support real-time updates?

Provides real-time facial recognition and alerting capabilities.

Which communication protocols does this product use?

Uses standard network protocols typical for biometric system integration; specifics not disclosed.

Does this product support WebSocket for online games?

No explicit public information available.

What are the network bandwidth requirements for this product?

Dependent on video stream quality and database size; optimized for performance in real-time systems.

Does this product support data caching?

Implements data caching strategies for efficient identity matching and video processing.

Which CDNs does this product support for content delivery?

Not applicable; software is typically deployed on secure local or cloud infrastructure for biometric processing.

Does this product support load balancing?

Supports load balancing in scalable deployment configurations for higher availability.

Does this product support automatic scaling?

Supports automatic scaling in cloud-enabled deployments.

Which monitoring systems are integrated with this product?

Includes system health monitoring tools for uptime and performance.

Does this product support centralized logging?

Supports centralized logging for audit and troubleshooting purposes.

Which analytics systems are built into this product?

Built-in analytics for people counting, demographic analysis, and behavior monitoring.

Does this product support A/B testing?

No public information indicating built-in A/B testing features.

Is there ability to create sandbox environments in this product?

Provides sandbox or test environments for customer integration and testing.

Does this product support API versioning?

Supports API versioning for backward compatibility.

What development tools does this product provide?

Offers SDKs and developer tools for integration and customization.

Does this product offer SDK for various programming languages?

SDKs available for popular programming languages including C++, C#, and possibly Java.

Does this product support automated testing?

Uses automated testing internally for quality assurance.

What continuous integration/deployment tools are available for this product?

No public details; likely employs CI/CD best practices internally.

Does this product support blue-green deployment?

No disclosed information publicly.

Is there rollback capability in case of issues with this product?

Standard rollback procedures supported in software update processes.

Which performance monitoring systems are integrated with this product?

Integrated performance monitoring systems included.

Does this product support distributed tracing?

No public information available.

Are there built-in profiling tools in this product?

Uses profiling tools during development for optimization; no end-user tools publicly stated.

Does this product support hot-swapping of components?

No explicit feature publicly mentioned.

What are the hardware requirements for deploying this product?

Requires standard biometric-compatible camera hardware, PCs or edge devices for deployment; specifications depend on solution scale.

Does this product support multi-tenancy?

Supports multi-tenant deployments for large-scale centralized systems.

What is the maximum number of concurrent users this product can handle?

Scales to support thousands of concurrent user identifications depending on deployment infrastructure.

Does this product support horizontal scaling?

Supported through modular and cloud architectures.

What are the latency characteristics of this product?

Low latency performance optimized for real-time facial recognition and alerting.

Does this product support geographic distribution?

Supports global geographic distribution with centralized or regional data centers.

Are there disaster recovery capabilities in this product?

Disaster recovery and backup procedures included following industry best practices.

Does this product support provably fair algorithms?

Not applicable; biometric recognition software does not use provably fair algorithms.

Is there ability to create custom games in this product?

Not applicable.

Does this product support white-label solutions for games?

Not applicable.

Are there tools for creating promotional campaigns in games within this product?

Not applicable.

Does this product support seasonal content?

Not applicable.

Is there ability to update games without downtime in this product?

Supports zero-downtime updates in mission-critical systems through phased rollout.

Does this product support different RTP settings?

Not applicable.

Is there a volatility system for slots in this product?

Not applicable.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Cross-platform support across Windows and Linux as primary OS environments.

Is there optimization for different screen sizes in this product?

Interfaces optimized for various screen sizes including control desk monitors and mobile alerts.

Does this product support offline mode for some games?

Limited offline mode available for cached database lookups; real-time recognition requires connectivity.

Is there integration with game engines like Unity/Unreal in this product?

Not applicable.

Does this product support HTML5 for all games?

Not applicable.

What third-party integrations does this product support?

Supports integration with third-party security, management, and border control systems.

Does this product integrate with existing casino management systems?

Compatible with casino management systems where used for identity verification.

Are there payment gateway integrations available in this product?

Not applicable.

Does this product support CRM system integrations?

Supports integration with CRM systems for enhanced customer identification and service.

What marketing tools does this product integrate with?

May be integrated with marketing tools in environments where facial recognition supports customer analytics.

Does this product support affiliate system integrations?

Not applicable.

Are there business intelligence tool integrations in this product?

Provides data export and analytics tools compatible with business intelligence platforms.

Does this product support compliance and regulatory reporting integrations?

Supports compliance reporting in line with GDPR, local privacy, and biometric standards.

What user registration methods does this product support?

Supports biometric enrollment as primary registration method, including photo capture and database import.

Does this product support two-factor authentication?

Can be integrated with two-factor authentication systems for higher security.

Is there an identity verification system (KYC) in this product?

Supports KYC through biometric identity verification.

Does this product support automated document verification?

Supports automated document verification combining facial recognition with ID document checks.

Is there integration with age verification systems in this product?

Used in casinos and clubs to detect underage persons through facial recognition.

Does this product support geolocation verification?

Supports geolocation verification when integrated with location-aware systems.

Is there a player self-exclusion system in this product?

Supports detection of self-excluded individuals in casinos and clubs.

Does this product support deposit and betting limits?

Not applicable.

Are there cooling-off periods supported in this product?

Not applicable.

Does this product support gaming behavior monitoring?

Analyzes behavioral patterns through video streams to identify suspicious or prohibited activity.

Are there alerts for suspicious activity in this product?

Real-time suspicious activity alerts based on facial recognition and behavior analytics.

Does this product support VIP programs?

Supports identification of VIPs for personalized services in casinos and hospitality.

Are there personal managers for VIP players in this product?

Not applicable.

Does this product support player segmentation?

Supports segmentation through demographic and behavioral facial analytics in customer environments.

Is there a loyalty system with point accumulation in this product?

Not applicable.

Does this product support personalized bonuses?

Not applicable.

Is there a referral system in this product?

Not applicable.

Does this product support affiliate programs?

Not applicable.

Is there CRM system integration in this product?

Supports integration with CRM systems for enhanced customer service and security.

Does this product support email marketing?

Not applicable.

Are SMS notifications available in this product?

Not applicable.

Does this product support push notifications?

Supports push notifications for security alerts on mobile devices.

Is there a complaints and support system in this product?

Not applicable.

Does this product support live chat with customer support?

Not applicable.

Is there a multi-level support system in this product?

Provides multi-level technical support for integration and operation.

Does this product support customer service in multiple languages?

Offers multilingual customer and technical support.

Is there a knowledge base for self-service in this product?

Provides a knowledge base and technical documentation for users.

Does this product support video verification?

Supports video verification and investigation through detailed video playback and face comparison tools.

Does this product support temporary account freezing?

Not applicable.

Is there a password recovery system in this product?

Not applicable.

Does this product comply with GDPR for user data?

Fully GDPR compliant in software design and data handling.

Is there a right to data deletion in this product?

Supports data deletion rights according to GDPR and privacy laws.

Does this product support user data export?

Enables export of user biometric data securely for compliance and operational needs.

Which payment systems are integrated with this product?

Not applicable.

Does this product support bank transfers?

Not applicable.

Is there cryptocurrency payment support in this product?

Not applicable.

Does this product support e-wallets?

Not applicable.

Is there mobile payment support in this product?

Not applicable.

Does this product support prepaid cards?

Not applicable.

Is there an instant deposit system in this product?

Not applicable.

Does this product support scheduled deposits?

Not applicable.

Is there a fast withdrawal system in this product?

Not applicable.

Does this product support automated withdrawal processing?

Not applicable.

Are there limits on deposits and withdrawals in this product?

Not applicable.

Does this product support multi-currency operations?

Not applicable.

Is there automatic currency conversion in this product?

Not applicable.

Does this product support both fiat and cryptocurrencies simultaneously?

Not applicable.

Is there integration with DeFi protocols in this product?

Not applicable.

Does this product support cryptocurrency staking?

Not applicable.

Is there an escrow system for large transactions in this product?

Not applicable.

Does this product support multi-signature for crypto payments?

Not applicable.

Is there an anti-money laundering (AML) system in this product?

Not applicable.

Does this product support automatic transaction screening?

Not applicable.

Is there integration with sanctions lists in this product?

Not applicable.

Does this product support suspicious activity reporting?

Supports suspicious activity reporting in security environments.

Is there a tax accounting system in this product?

Not applicable.

Does this product support automatic report generation?

Enables automatic report generation and scheduled distribution.

Is there integration with tax systems in this product?

Not applicable.

Does this product support transaction fee accounting?

Not applicable.

Is there a payment reconciliation system in this product?

Not applicable.

Does this product support chargeback handling?

Not applicable.

Is there a fraud detection system for payments in this product?

Provides robust fraud detection capabilities though presentation attack detection and biometric verification.

Does this product support 3D Secure authentication?

Not applicable.

Is there a credit risk assessment system in this product?

Not applicable.

Does this product support installment payments?

Not applicable.

Is there integration with buy-now-pay-later services in this product?

Not applicable.

Does this product support corporate banking for B2B clients?

Not applicable.

Is there an automatic refund system in this product?

Not applicable.

What security certificates does this product have?

Holds industry-standard security certifications related to biometric data security and software reliability.

Does this product support ISO 27001 compliance?

Supported as part of information security management best practices; specific certification unconfirmed publicly.

Is there PCI DSS certification for this product?

Not applicable.

Does this product support GDPR compliance?

Fully complies with GDPR requirements in both software architecture and operational use.

Is there certification from gambling commissions for this product?

Not applicable.

Does this product support eCOGRA certification?

Not applicable.

Is there GLI testing for games in this product?

Not applicable.

Does this product support iTech Labs certification?

Not applicable.

Are there regular security audits for this product?

Undergoes regular security audits to maintain system integrity and compliance.

Does this product support penetration testing?

Supports penetration testing within integration projects to ensure enhanced security.

Are there bug bounty programs for this product?

No public information about a bug bounty program.

Does this product support data encryption at rest?

Supports encryption of biometric and personal data at rest.

Is there data encryption in transit in this product?

Supports encryption of data in transit through secure protocols.

Does this product support end-to-end encryption?

Provides end-to-end encryption options for data transactions in secure deployments.

Is there a key management system in this product?

Implements robust key management systems to protect cryptographic keys.

Does this product support hardware security modules (HSM)?

Compatible with hardware security modules (HSMs) for high-security deployments.

Is there an intrusion detection system in this product?

Integrates with intrusion detection systems as part of overall security architecture.

Does this product support DDoS protection?

No direct information, but can be secured within protected network infrastructures.

Are there firewall and WAF protection in this product?

Compatible with firewall and web application firewall technologies in integrated systems.

Does this product support rate limiting?

Supports rate limiting features in API and service access to protect against abuse.

Is there a security monitoring system in this product?

Includes security monitoring tools and supports integration with SIEM systems.

Does this product support SIEM integration?

Supports integration with Security Information and Event Management (SIEM) platforms.

Are there automatic alerts for incidents in this product?

Generates automatic alerts for security incidents and suspicious activities.

Does this product support incident response procedures?

Supports incident response workflows with integration to security management systems.

Is there a backup and disaster recovery system in this product?

Comprehensive backup and disaster recovery systems are supported.

Does this product support geographic redundancy?

Supports geographic redundancy for high availability and disaster resilience.

Are there RTO/RPO guarantees for this product?

Provides recovery time objective (RTO) and recovery point objective (RPO) as part of contractual agreements for enterprise deployments.

Does this product support business continuity planning?

Maintains business continuity plans in line with industry best practices.

Is there an access control system in this product?

Supports granular access control systems with role-based privileges.

Does this product support role-based access control?

Provides role-based access controls to limit system access and administrative privileges.

Is there an audit trail for all actions in this product?

Maintains detailed audit trails of all actions for compliance and forensic analysis.

What built-in analytical tools are available in this product?

Built-in analytics provide demographic, behavioral, and operational data insights.

Does this product support real-time analytics?

Offers real-time analytics for facial recognition events and alerts.

Are there operator dashboards in this product?

Provides customizable operator dashboards for monitoring and managing systems.

Does this product support custom reports?

Supports generation of custom reports for operational and compliance purposes.

Is there automatic report generation in this product?

Enables automatic report generation and scheduled distribution.

Does this product support scheduled reporting?

Supports scheduled delivery of reports for continuous monitoring.

Is there data export in various formats from this product?

Supports multiple data export formats including CSV, JSON, and XML.

Does this product support data mining functionality?

Facilitates data mining functions through analytical tools integrated in the platform.

Is there predictive analytics in this product?

Employs machine learning techniques to deliver predictive analytics for security and operational insights.

Does this product support machine learning for analytics?

Utilizes machine learning models for improved facial recognition accuracy and behavior analysis.

Is there player behavior analytics in this product?

Supports analysis of behavior patterns for security and customer insights, including spotting suspicious activity.

Does this product support cohort analysis?

Can segment populations for demographic or behavioral cohort analysis.

Are there LTV (lifetime value) calculations in this product?

Not applicable.

Does this product support churn prediction?

Not applicable.

Are there revenue optimization tools in this product?

Not applicable.

What technical support channels are available for this product?

Provides technical support channels including email, phone, and online portals.

Does this product offer 24/7 technical support?

Offers 24/7 technical support for critical deployments.

Is there a multi-level support system for this product?

Operates multi-level support systems from initial customer service to advanced technical support.

Does this product support remote diagnostics?

Supports remote diagnostics and troubleshooting services.

Is there on-site support available for this product?

Offers onsite support depending on contract and customer needs.

Does this product support a ticketing system?

Uses ticketing systems to manage support requests and issue resolution.

Are there SLA guarantees for support of this product?

Provides Service Level Agreements with defined uptime and support response guarantees.

Does this product offer priority support for critical clients?

Priority support available for key and critical clients.

Are there dedicated support managers for this product?

Assigns dedicated account or support managers to significant clients for tailored service.

Does the company offer migration assistance for this product?

Provides migration assistance and integration support during deployments and upgrades.