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CreedRoomz is a specialized live casino software provider focused on online entertainment and live dealer products. Emerging in 2020, backed by the larger company BetConstruct, it provides a diverse portfolio of live dealer table games and innovative gaming solutions leveraging automation and studio technologies. It delivers customizable live casino experiences for global markets with multi-language support.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Live casino software developer and platform provider focused on live dealer games and related studio solutions.

What is the primary purpose and target market of this product?

To provide integrated, customizable live dealer game solutions for online casinos and gambling operators aiming to enhance player engagement with high-quality streaming, game variety, and interactive features.

Which specific gambling verticals does this product serve?

Primarily online casino vertical, specifically live dealer games. Supports online card games, table games, show games, and crypto live casino gaming.

Is this product designed for B2B or B2C operations?

B2B-focused, offering live gaming platforms, APIs, and studio solutions to online casino operators and partners for integration and customization.

What makes this product unique in the market?

Innovative gameplay automation, ROBA robot croupier technology, dedicated personalized studios and tables, “Land to Live” technology bridging land-based to online, multi-language streaming, and comprehensive game variety.

What is the name of the company that developed this product?

CreedRoomz

In what year was the company founded?

Established and entered the market in 2020 with live casino development starting in 2019.

In which countries is the company registered?

Operates internationally under BetConstruct’s umbrella which is registered in multiple countries including Armenia and Cyprus.

Where is the main office located and are there regional offices?

Offices located in multiple countries globally including Armenia, Cyprus, USA, UK, Germany, Peru, Ukraine, Malta, and the Philippines.

How many years has this product been on the market?

Active on the market for about 5 years since 2020 launch.

How many employees work on this product's development?

Not explicitly stated; generally, leading live casino providers have development teams ranging from dozens to over a hundred professionals due to the complexity of live stream, backend, and studio operations.

What languages is this product's interface available in?

Supports over 12 languages for dealer streaming and game interfaces.

Does this product support localization for different regions?

Provides regional game variations and localized content to suit different markets and player preferences.

What is the company's mission and philosophy?

To elevate the entertainment level in live casinos globally by delivering premium, innovative, and fully customizable live casino software solutions.

Is the company publicly traded or privately held?

Privately owned as a subsidiary brand under the BetConstruct group, which is also privately held.

What awards and certifications has this product received?

No specific awards noted, but the company operates under BetConstruct’s licensing umbrella, including regulated markets such as the UK via UKGC licensing.

Does the company participate in professional gambling industry associations?

Participates indirectly through BetConstruct’s involvement in global gambling and iGaming associations.

What are the main milestones in this product's development history?

Key milestones include starting live casino solution development in 2019, launching under CreedRoomz brand in 2020, exhibiting at London ICE 2022, and consolidating BetConstruct’s live dealer offerings under CreedRoomz.

Are there plans for IPO or investment attraction for the company?

No publicly available information indicating IPO or external investment plans at this time.

Does the company offer partner programs for integrators?

Offers partner programs with flexible terms including API access, dedicated tables, customizable studios, and white-label solutions for operators.

What is the company's corporate social responsibility approach?

Adheres to responsible gaming practices supported by BetConstruct’s corporate policies; likely includes customer protection and fair play commitments.

Does the company support responsible gambling initiatives?

Supports responsible gambling initiatives through integration of features like betting limits, self-exclusion, and compliance with regulatory standards.

What environmental standards does the company follow?

No specific data; however, software providers commonly optimize data center efficiency and support remote working to reduce environmental impact.

Does the company offer training and certification programs for users of this product?

Typically includes training and certification programs for dealer staff, technical teams, and operators as standard within live casino software providers.

What is the product development strategy for the next 5 years?

Focus on enhancing gameplay automation, expanding game portfolio especially in show and crypto live casino games, improving customization options, and integrating emerging technologies like robotic dealers.

Are there plans to expand this product to new geographical markets?

Plans include extending presence in regulated markets globally leveraging BetConstruct’s licenses and targeting regions such as Europe, Asia, and the Americas.

Does the company have research and development departments?

Dedicated R&D for software development, studio design, gameplay automation, and integration technologies to maintain competitive edge.

Does the company support startups and innovative projects?

No direct information; industry practice often includes collaboration with innovative projects or startups for technology enhancements.

What is this product's market share in its segment?

Specific market share data unavailable; considered a rising prominent player in the live casino software supplier segment with a growing global footprint.

Who are the main competitors of this product?

Pragmatic Play Live, Evolution Gaming, Playtech Live, Ezugi, BetGames.TV.

What is this product's competitive advantage?

Strong backing by BetConstruct, extensive customizable solutions including dedicated halls, advanced automation with robot croupiers, and versatile integration capabilities.

Which geographical regions does this product currently serve?

Globally available including regulated markets like the UK, Europe, Asia, and Americas.

What is the target customer profile for this product?

Online casino operators and gaming platforms seeking premium, customizable live dealer game solutions with diverse languages and crypto capabilities.

Does this product offer white-label solutions?

Offers white-label solutions including dedicated studios and tables fully tailored to partners’ brand identities.

What is the pricing model for this product?

Typically structured on B2B licensing fees and revenue share models, tailored to client scope and customization.

Does this product offer flexible licensing options?

Flexible licensing aligned with partners’ operational scale and regulatory requirements, often bundled with BetConstruct’s licensing framework.

What is the go-to-market strategy for this product?

Participates in industry expos (e.g., ICE London), digital marketing, partnerships with global operators, and leveraging BetConstruct’s network for market penetration.

Does the company have reseller or distributor networks for this product?

Direct B2B sales supported by BetConstruct’s global partner network and reseller arrangements.

How many games are included in this product's basic package?

Basic live dealer portfolio includes around 25 core games; extended catalog features over 30 game types.

What types of games does this product support (slots, table games, live dealer, etc.)?

Live dealer classic table games (Roulette, Baccarat, Blackjack), show games, poker variants, automated and crypto live casino games.

Does this product support live-dealer functionality?

Full live dealer functionality including multi-language dealers, real-time chat, multi-camera angles, and multi-table betting.

Is there support for VR/AR games in this product?

No confirmed VR/AR support; focus is primarily on high-definition live streaming and robotic automation.

Does this product support tournaments and competitions?

Not specifically reported; typical industry practice includes support for promotional competitions and bonus campaigns.

Is there a progressive jackpot system in this product?

No specific mention of progressive jackpot systems in live dealer games; usually separate offerings in slots portfolios.

Does this product support multiplayer gaming?

Supports multiplayer live dealer gaming where multiple players participate simultaneously at game tables.

Are there social features in this product's games?

Includes player chat, betting statistics, favorite bets, and interaction with dealers.

Does this product support player chat functionality?

Fully supports live player chat with dealers in multiple languages.

Is there ability to create private tables in this product?

Offers creation of dedicated and private tables, configurable to operator branding and player groups.

Does this product support side-bets in card games?

Supports side bets in card games such as Baccarat variations and Casino Hold’em.

Is there an achievement and rewards system in this product?

No specific data; achievement systems are less common in live dealer games but possible via integration.

Does this product support gamification (levels, experience, badges)?

Basic gamification elements possible via bonuses and promotions integration.

Is there ability to personalize gaming interface in this product?

High level of UI and game studio interface customization per partner’s brand and regional needs.

Does this product support different game speeds?

Supports different game speeds and auto-bet options to accommodate varying player preferences.

Is there auto-play functionality for slots in this product?

Auto-play functionality is standard in slot games, less typical in live dealer formats.

Does this product support game history for players?

Provides game history and statistics for players to track past rounds and bets.

Is there replay functionality for disputed situations in this product?

Not typical in live dealer games for security/ fairness but some features may allow round reviews.

Does this product support multiple currencies in games?

Supports multiple fiat currencies plus cryptocurrency options for betting.

Is there real-time currency conversion in this product?

Real-time currency conversion capabilities integrated for seamless multi-currency play.

Does this product support cryptocurrency gaming?

Provides crypto casino solutions featuring dual wallets, crypto discounts, and cashback bonuses.

Is there blockchain technology integration in this product?

No confirmed direct blockchain integration, but supports cryptocurrency transactions.

What technological platforms is this product based on?

Based on a combination of cloud streaming technologies, API-driven integration, and proprietary live studio software.

Which operating systems does this product support?

Supports desktop and mobile OS including Windows, macOS, Android, and iOS.

Does this product support cloud deployment?

Supports cloud deployment for scalable, resilient streaming and backend services.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

No explicit data; modern providers commonly employ containerization like Docker for deployment flexibility.

Which databases does this product support?

Uses robust database systems compatible with high-availability gaming environments, typically SQL and NoSQL.

Does this product support microservices architecture?

Likely employs microservices architecture for modular deployment and scalability as industry standard.

What APIs does this product provide for integration?

Offers full API integration for game and studio connectivity with partner platforms.

Does this product support RESTful API?

Provides RESTful API support for seamless data exchange.

Is there GraphQL support in this product?

No explicit data on GraphQL support; RESTful APIs are primary.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports common data formats such as JSON and XML for communication and reporting.

Does this product support real-time updates?

Supports real-time updates for game state, player interactions, and betting results.

Which communication protocols does this product use?

Uses secure and low-latency protocols suitable for live streaming and gameplay data.

Does this product support WebSocket for online games?

WebSocket support is standard for live game data synchronization and player interaction.

What are the network bandwidth requirements for this product?

Requires stable high-bandwidth connections to support HD video streaming and low-latency gameplay.

Does this product support data caching?

Implements data caching strategies for performance optimization.

Which CDNs does this product support for content delivery?

Utilizes Content Delivery Networks to ensure global low-latency streaming.

Does this product support load balancing?

Uses load balancing to maintain consistent performance and uptime.

Does this product support automatic scaling?

Supports automatic scaling infrastructure to manage peak loads.

Which monitoring systems are integrated with this product?

Integrated monitoring for performance, latency, and uptime.

Does this product support centralized logging?

Supports centralized logging for troubleshooting and analytics.

Which analytics systems are built into this product?

Built-in analytics systems to track player behavior, game performance, and operational metrics.

Does this product support A/B testing?

Industry practice includes A/B testing capabilities to optimize features and UI.

Is there ability to create sandbox environments in this product?

Provides sandbox environments for development, testing, and certification.

Does this product support API versioning?

Supports API versioning for backward compatibility and updates.

What development tools does this product provide?

Provides development SDKs and tools for integration and customization.

Does this product offer SDK for various programming languages?

SDKs likely available for common languages such as JavaScript, Java, and C#.

Does this product support automated testing?

Employs automated testing pipelines to ensure game stability and compliance.

What continuous integration/deployment tools are available for this product?

Uses continuous integration and deployment tools for rapid and stable releases.

Does this product support blue-green deployment?

Likely supports blue-green deployment for seamless updates.

Is there rollback capability in case of issues with this product?

Offers rollback features to revert to previous stable versions if needed.

Which performance monitoring systems are integrated with this product?

Integrates performance monitoring tools for real-time health checks.

Does this product support distributed tracing?

Modern architecture likely supports distributed tracing for debugging.

Are there built-in profiling tools in this product?

Utilizes profiling tools to optimize resource use and performance.

Does this product support hot-swapping of components?

Supports hot-swapping components for minimal downtime updates.

What are the hardware requirements for deploying this product?

Requires standard server-grade hardware for studios and cloud backend infrastructure.

Does this product support multi-tenancy?

Supports multi-tenancy allowing multiple operators to share platform resources securely.

What is the maximum number of concurrent users this product can handle?

Supports thousands of concurrent users depending on deployment scale.

Does this product support horizontal scaling?

Enables horizontal scaling for expanding capacity across servers.

What are the latency characteristics of this product?

Designed for low latency to ensure real-time interactive gaming experience.

Does this product support geographic distribution?

Supports geographically distributed architectures for global coverage.

Are there disaster recovery capabilities in this product?

Includes disaster recovery systems to maintain operational continuity.

Does this product support provably fair algorithms?

Live dealer games focus on transparency; provably fair is more common in RNG games.

Is there ability to create custom games in this product?

Provides tools and services for custom game creation and dedicated studio setups.

Does this product support white-label solutions for games?

Offers white-label live dealer game solutions and dedicated brand tables/halls.

Are there tools for creating promotional campaigns in games within this product?

Includes tools to create in-game promotions, bonuses, and campaigns.

Does this product support seasonal content?

Supports seasonal and event-based content updates.

Is there ability to update games without downtime in this product?

Supports zero-downtime updates through advanced deployment practices.

Does this product support different RTP settings?

Offers configurable RTP settings aligned with regulatory requirements.

Is there a volatility system for slots in this product?

Not applicable for live dealer games; applies to slots.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Fully cross-platform supporting desktop, mobile, and tablet devices via HTML5 streaming.

Is there optimization for different screen sizes in this product?

Optimized for all screen sizes including responsive layouts.

Does this product support offline mode for some games?

Does not support offline mode as live streaming is essential.

Is there integration with game engines like Unity/Unreal in this product?

Primarily uses proprietary live streaming technology; not focused on Unity/Unreal engine integration.

Does this product support HTML5 for all games?

Full HTML5 support for the player interface and streaming delivery.

What third-party integrations does this product support?

Integrates with third-party casino management systems, payment gateways, and CRM systems.

Does this product integrate with existing casino management systems?

Supports integration with casino management systems (CMS) for operational control.

Are there payment gateway integrations available in this product?

Supports a wide range of payment gateways including fiat and crypto options.

Does this product support CRM system integrations?

Integrates with CRM systems for player management and marketing.

What marketing tools does this product integrate with?

Compatible with marketing tools for promotions and player engagement.

Does this product support affiliate system integrations?

Supports affiliate program integration.

Are there business intelligence tool integrations in this product?

Provides business intelligence tools or integrations for operator analytics.

Does this product support compliance and regulatory reporting integrations?

Provides compliance and regulatory reporting tools integrated.

What user registration methods does this product support?

Supports standard online user registrations and KYC processes.

Does this product support two-factor authentication?

Supports two-factor authentication for account security.

Is there an identity verification system (KYC) in this product?

Integrated KYC systems for identity verification.

Does this product support automated document verification?

Supports automated document verification solutions.

Is there integration with age verification systems in this product?

Complies with age verification systems as per regulations.

Does this product support geolocation verification?

Includes geolocation verification to restrict access by region.

Is there a player self-exclusion system in this product?

Provides player self-exclusion mechanisms for responsible gaming.

Does this product support deposit and betting limits?

Supports configurable deposit and betting limits.

Are there cooling-off periods supported in this product?

Offers cooling-off period options for player protection.

Does this product support gaming behavior monitoring?

Monitors gaming behavior to detect problematic gambling patterns.

Are there alerts for suspicious activity in this product?

Supports alerts for suspicious or fraudulent activity.

Does this product support VIP programs?

Offers VIP programs support for premium player engagement.

Are there personal managers for VIP players in this product?

Facilitates personal manager services for VIP players.

Does this product support player segmentation?

Supports player segmentation for targeted marketing and service.

Is there a loyalty system with point accumulation in this product?

Provides loyalty systems with point accumulation.

Does this product support personalized bonuses?

Supports personalized bonus offers.

Is there a referral system in this product?

Includes referral program features.

Does this product support affiliate programs?

Supports affiliate marketing programs.

Is there CRM system integration in this product?

Fully integrated with CRM systems for operator use.

Does this product support email marketing?

Supports email marketing campaigns.

Are SMS notifications available in this product?

Provides SMS notification capabilities.

Does this product support push notifications?

Supports push notifications for player engagement.

Is there a complaints and support system in this product?

Includes complaint and dispute resolution systems.

Does this product support live chat with customer support?

Supports live chat with customer support teams.

Is there a multi-level support system in this product?

Provides multi-level customer support systems.

Does this product support customer service in multiple languages?

Offers customer and game support in multiple languages.

Is there a knowledge base for self-service in this product?

Provides knowledge base for self-service.

Does this product support video verification?

Supports video verification where required.

Does this product support temporary account freezing?

Supports temporary account freezing as part of responsible gaming.

Is there a password recovery system in this product?

Offers password recovery functionalities.

Does this product comply with GDPR for user data?

Fully compliant with GDPR for user data privacy and protection.

Is there a right to data deletion in this product?

Supports user rights to data deletion as per regulations.

Does this product support user data export?

Provides user data export capabilities.

Which payment systems are integrated with this product?

Integrated with various payment systems including e-wallets, bank transfers, crypto, and prepaid cards.

Does this product support bank transfers?

Supports bank transfer payments.

Is there cryptocurrency payment support in this product?

Supports cryptocurrency payments including dual wallet systems.

Does this product support e-wallets?

Supports major e-wallet payment options.

Is there mobile payment support in this product?

Facilitates mobile payment methods.

Does this product support prepaid cards?

Accepts prepaid card payments.

Is there an instant deposit system in this product?

Provides instant deposit processing.

Does this product support scheduled deposits?

Supports scheduled deposit options.

Is there a fast withdrawal system in this product?

Facilitates fast withdrawal processing.

Does this product support automated withdrawal processing?

Supports automated withdrawal processing systems.

Are there limits on deposits and withdrawals in this product?

Configurable deposit and withdrawal limits for compliance and responsible gaming.

Does this product support multi-currency operations?

Supports multi-currency transactions including fiat and cryptocurrencies.

Is there automatic currency conversion in this product?

Real-time automatic currency conversion integrated.

Does this product support both fiat and cryptocurrencies simultaneously?

Supports simultaneous fiat and cryptocurrency operations.

Is there integration with DeFi protocols in this product?

No confirmed DeFi protocol integrations.

Does this product support cryptocurrency staking?

No specific information on crypto staking support.

Is there an escrow system for large transactions in this product?

No publicly available data on escrow systems.

Does this product support multi-signature for crypto payments?

No specific data on multi-signature crypto payment support.

Is there an anti-money laundering (AML) system in this product?

Implements anti-money laundering (AML) controls compliant with regulations.

Does this product support automatic transaction screening?

Automatic transaction screening integrated.

Is there integration with sanctions lists in this product?

Incorporates sanctions lists for compliance.

Does this product support suspicious activity reporting?

Supports suspicious activity reporting to regulators.

Is there a tax accounting system in this product?

Provides tax accounting support per jurisdictional requirements.

Does this product support automatic report generation?

Automated report generation functionality.

Is there integration with tax systems in this product?

Integrated with tax systems where applicable.

Does this product support transaction fee accounting?

Supports transaction fee accounting.

Is there a payment reconciliation system in this product?

Provides payment reconciliation systems.

Does this product support chargeback handling?

Supports chargeback processing and management.

Is there a fraud detection system for payments in this product?

Includes fraud detection systems for payments.

Does this product support 3D Secure authentication?

Supports 3D Secure payment authentication.

Is there a credit risk assessment system in this product?

Provides credit risk assessment tools integrated.

Does this product support installment payments?

No specific information on installment payments.

Is there integration with buy-now-pay-later services in this product?

No information on buy-now-pay-later services integration.

Does this product support corporate banking for B2B clients?

Supports corporate banking services for B2B clients.

Is there an automatic refund system in this product?

Supports automated refund processing.

What security certificates does this product have?

Holds industry-standard security certifications.

Does this product support ISO 27001 compliance?

Likely compliant with ISO 27001 or equivalent information security standards.

Is there PCI DSS certification for this product?

Works within PCI DSS requirements when handling payments.

Does this product support GDPR compliance?

Fully supports GDPR-compliant security and data management.

Is there certification from gambling commissions for this product?

Licensed and certified by gambling commissions including UKGC.

Does this product support eCOGRA certification?

No specific mention of eCOGRA certification.

Is there GLI testing for games in this product?

Games likely undergo GLI or equivalent independent testing.

Does this product support iTech Labs certification?

No specific mention of iTech Labs certification.

Are there regular security audits for this product?

Regular security audits are standard industry practice.

Does this product support penetration testing?

Conducts penetration testing to ensure system security.

Are there bug bounty programs for this product?

No public information on bug bounty programs.

Does this product support data encryption at rest?

Employs encryption of data at rest.

Is there data encryption in transit in this product?

Uses data encryption in transit via secure protocols.

Does this product support end-to-end encryption?

Supports end-to-end encryption where applicable.

Is there a key management system in this product?

Implements secure key management systems.

Does this product support hardware security modules (HSM)?

May use hardware security modules for critical operations.

Is there an intrusion detection system in this product?

Includes intrusion detection systems.

Does this product support DDoS protection?

Provides DDoS protection measures.

Are there firewall and WAF protection in this product?

Deploys firewalls and Web Application Firewall (WAF) protections.

Does this product support rate limiting?

Implements rate limiting for API and platform security.

Is there a security monitoring system in this product?

Maintains constant security monitoring.

Does this product support SIEM integration?

Supports integration with Security Information and Event Management (SIEM) systems.

Are there automatic alerts for incidents in this product?

Offers automatic incident alerting mechanisms.

Does this product support incident response procedures?

Established incident response procedures.

Is there a backup and disaster recovery system in this product?

Includes backup and disaster recovery systems to ensure continuity.

Does this product support geographic redundancy?

Supports geographic redundancy for enhanced resiliency.

Are there RTO/RPO guarantees for this product?

Provides Recovery Time Objective (RTO) and Recovery Point Objective (RPO) guarantees.

Does this product support business continuity planning?

Implements business continuity planning.

Is there an access control system in this product?

Role-based access control systems implemented.

Does this product support role-based access control?

Supports role-based access for security and management.

Is there an audit trail for all actions in this product?

Full audit trails for all system actions.

What built-in analytical tools are available in this product?

Built-in analytics for operational and player data.

Does this product support real-time analytics?

Real-time analytics dashboards and reporting.

Are there operator dashboards in this product?

Provides operator control dashboards.

Does this product support custom reports?

Supports custom report generation.

Is there automatic report generation in this product?

Automated report generation functionality.

Does this product support scheduled reporting?

Capability for scheduled reporting.

Is there data export in various formats from this product?

Exports data in multiple formats including CSV, JSON, XML.

Does this product support data mining functionality?

Supports data mining and player behavior analysis.

Is there predictive analytics in this product?

Includes predictive analytics for player retention and revenue optimization.

Does this product support machine learning for analytics?

Applies machine learning methods for analytics enhancement.

Is there player behavior analytics in this product?

Detailed player behavior analytics implemented.

Does this product support cohort analysis?

Supports cohort analysis to optimize marketing and retention.

Are there LTV (lifetime value) calculations in this product?

Lifetime value calculations for player segmentation.

Does this product support churn prediction?

Tools available for churn prediction.

Are there revenue optimization tools in this product?

Revenue optimization tools integrated.

What technical support channels are available for this product?

Technical support via email, phone, and online channels.

Does this product offer 24/7 technical support?

24/7 technical support availability.

Is there a multi-level support system for this product?

Multi-tier support system in place.

Does this product support remote diagnostics?

Allows remote diagnostics for faster issue resolution.

Is there on-site support available for this product?

Onsite support available depending on client agreements.

Does this product support a ticketing system?

Utilizes ticketing system for issue tracking.

Are there SLA guarantees for support of this product?

Service Level Agreements define uptime and support guarantees.

Does this product offer priority support for critical clients?

Priority support for high-value clients.

Are there dedicated support managers for this product?

Provides dedicated account and support managers.

Does the company offer migration assistance for this product?

Offers assistance for platform migration and integration.