CrustLab is a specialized software development company focused on creating custom mobile and web applications for the iGaming industry, including native casino apps. They deliver scalable, secure, and regulatory-compliant casino software platforms, covering fiat, crypto, and social casinos, sportsbook integration, and gamification features for enhanced user engagement. Their expertise spans from product discovery to full-stack engineering and post-launch support.
Software developer and platform provider specializing in custom casino and betting application development.
The primary purpose is to provide bespoke iGaming software solutions tailored for casino operators, sportsbooks, and lottery providers aiming to offer mobile and web gambling experiences that comply with global regulations and maximize player retention.
Online casino (slots, table games, live casino), sportsbook, crypto casinos, social casinos, lotteries, instant-win games, and sweepstakes.
B2B model focused on delivering customized software products, platform development, and integration services to iGaming operators and enterprises.
Unique strengths include fully custom mobile frontends built natively for iOS and Android, advanced gamification mechanics (leaderboards, achievements), flexible architecture for scalability, full IP transfer to clients, seamless integration with multiple providers, and expertise in regulatory compliance and app marketplace approvals.
CrustLab
Established in 2017.
Registered primarily in Poland with office presence in Kraków and possibly other regions in Europe.
Primary offices in Kraków, Poland, with additional regional presence including Cape Town, South Africa.
Approximately 7-8 years on the market since 2017.
Between 51 and 200 employees, with a dedicated development team specializing in iGaming.
Multilingual support is provided, typically including English and other major languages as needed per client project.
Supports extensive regional localization including compliance with market-specific regulations, geolocation services, age and identity verification to meet jurisdictional requirements globally.
To empower iGaming operators with innovative, compliant, and robust gaming software solutions that enhance player experience and business growth while ensuring responsible gambling practices.
Privately held company.
No specific awards publicly noted, but recognized by industry standards for compliance and quality, with certifications likely aligned with iGaming regulatory bodies.
Participates in professional iGaming and gambling industry networks and partnerships but specific associations are not disclosed publicly.
Key milestones include launching multiple custom casino and sportsbook mobile apps, integration of advanced gamification and progressive jackpots, successful navigation of strict Apple App Store regulations, and extending platform functionalities with live dealer support and crypto integration.
No publicly available information on IPO or plans to go public; currently privately held.
Offers partner programs for integrators including tailored development partnerships, platform integration support, and white-label solutions.
Supports responsible gambling initiatives including player deposit limits, self-exclusion, time tracking, and real-time behavior monitoring to ensure player safety.
No specific data on environmental policies; typical industry practice involves adherence to general corporate sustainability guidelines.
Provides training and certification related to their software solutions for operators and partners to ensure smooth adoption and operational excellence.
Focused on advancing mobile-first development, increasing use of AI and blockchain technologies, expanding crypto casino solutions, enhancing gamification frameworks, and scaling platform integration capabilities.
Plans to expand reach into new regulated markets including North America and emerging European jurisdictions.
Dedicated research and development unit focused on cutting-edge gaming technologies, platform scalability, and novel user engagement mechanics.
Incorporates AI for personalization, blockchain for secure crypto payments and transparency, gamification, and Web3 elements in product development.
Provides support to startups and innovative iGaming projects through custom development, strategic advisory, and technology consulting.
Recognized as a reputable mid-tier player in custom iGaming software services with growing market share in niche bespoke casino app development.
Competitors include other bespoke iGaming software developers like SoftSwiss, EveryMatrix, BetConstruct, and smaller custom software boutiques.
Competitive edges include deep industry know-how, flexible custom development, strong native mobile app expertise, quick regulatory compliance, full IP transfer, and multi-vertical capabilities.
Serves Europe primarily, with expanding presence in South Africa, and growing interest in North America and global markets.
iGaming operators seeking tailored native casino and sportsbook mobile apps, including crypto casinos, social gaming platforms, and lottery providers.
Offers white-label casino app solutions allowing clients to deploy branded gambling apps with full backend integration.
Typically project-based custom pricing depending on scope, complexity, and integration requirements.
Focuses on strategic partnerships, industry events, direct B2B client relations, and case studies showcasing regulatory-compliant custom app delivery.
Operates mainly direct to operators while facilitating reseller and integrator partnerships.
Does not maintain a fixed game library; instead, provides custom game development and aggregation integration services.
Supports slots, table games, live dealer games, crash games, instant win games, and lottery games.
Yes, includes live dealer integration in their casino app solutions.
No confirmed support for VR/AR games is noted publicly.
Supports tournaments, competitions, and leaderboard features as part of gamification.
Implements progressive jackpot systems as part of their custom casino development.
Supports multiplayer game features, especially in social and live casino environments.
Yes, supports player chat functionalities within gaming applications.
Ability to create private tables is supported in live dealer environments.
Side bets support in card games is typically implemented as part of custom development.
Provides dynamic achievement and rewards systems driven by real-time player behavior analytics.
Strong gamification support including levels, quests, badges, and loyalty systems.
Offers gaming interface personalization capabilities to customize player experiences.
Supports variable game speeds configurable by operators.
Auto-play functionality is supported for slot games.
Provides game history features for player transparency and dispute resolution.
Replay functionality can be integrated for certain cases to support dispute resolution.
Supports multi-currency gaming environments including fiat and cryptocurrencies.
Real-time currency conversion is supported within their platform.
Yes, specializes in crypto casino solutions with wallet integrations.
Blockchain technology is integrated for crypto payments, transparency, and security.
Utilizes mobile native technologies (Swift for iOS, Kotlin for Android), Flutter, React Native, and modern backend frameworks.
Supports cloud deployment for scalability and reliability.
Compatible with containerization technologies such as Docker and Kubernetes.
Supports common industry-standard databases; specific brands are client-dependent.
Employs microservices architecture for platform modularity and scalability.
Provides comprehensive APIs for integration with third-party services and clients.
RESTful API support is provided.
No specific confirmed information on GraphQL support.
Supports standard data formats like JSON and XML for data exchange.
Supports real-time updates to gaming states and player information.
Uses standard secure communication protocols for online connectivity.
Yes, supports WebSocket for real-time game interaction.
Optimized for efficient bandwidth usage, supporting mobile network constraints.
Implements data caching for performance enhancement.
Supports CDN integration for fast content delivery globally.
Load balancing is incorporated to ensure high availability.
Supports automatic scaling to handle varying user loads.
Integrates monitoring systems for performance and operational health.
Centralized logging capabilities are present for diagnostics.
Built-in analytics systems provide player behavior and operational insights.
Supports A/B testing for feature optimization.
Provides sandbox environment setups for testing and development.
API versioning is managed for backward compatibility.
Offers a suite of development tools including SDKs, documentation, and testing utilities.
SDKs are available for multiple languages relevant to mobile and web development.
Automated testing is part of their development lifecycle.
Uses continuous integration and continuous deployment tools for efficient delivery.
Supports blue-green deployment strategies for zero downtime updates.
Provides rollback capabilities to mitigate update issues.
Comprehensive performance monitoring systems are integrated.
Supports distributed tracing to diagnose complex issues.
Uses profiling tools to optimize code and application performance.
Supports hot-swapping for certain software components.
Hardware requirements vary by deployment; cloud-friendly and scalable for operator infrastructure.
Supports multi-tenancy for platform operation across multiple clients.
Designed to scale for thousands of concurrent users depending on deployment.
Supports horizontal scaling to meet demand.
Optimized for low latency mobile and online gaming performance.
Supports geographic distribution with server redundancy and cloud scaling.
Includes disaster recovery systems to ensure business continuity.
Implements provably fair algorithms for RNG certification and fairness transparency.
Offers custom game design and development services tailored to client requirements.
Provides white-label game solutions and app branding.
Offers tools for creating and managing promotional campaigns and bonuses.
Supports seasonal and themed content updates.
Enables zero-downtime updates through modern deployment practices.
Supports configurable RTP (Return to Player) settings.
Slot games are designed with configurable volatility settings.
Supports cross-platform gaming including desktop, mobile, and tablet.
Optimized for various screen sizes and resolutions.
No information on offline mode support, typically not standard for casino apps.
Integrates with game engines like Unity and Unreal where required.
Full HTML5 support for browser-based games.
Supports integration with third-party providers including game aggregators, payment gateways, and CRM systems.
Integrates with casino management systems for unified operations.
Offers integrations with diverse payment gateways including crypto wallets and traditional methods.
CRM system integrations for player management and campaign execution.
Integrates marketing automation tools for user acquisition and retention.
Supports affiliate program integrations.
Business intelligence tool integrations for data analytics.
Enables compliance and regulatory reporting functionalities.
Supports multiple user registration methods including standard and social logins.
Supports two-factor authentication for enhanced account security.
Integrates KYC (Know Your Customer) identity verification systems.
Supports automated document verification processes.
Integrates age verification systems as part of compliance.
Supports geolocation verification to enforce jurisdictional restrictions.
Implements player self-exclusion tools for responsible gambling adherence.
Supports configurable deposit and betting limits.
Incorporates cooling-off periods as responsible gambling measures.
Monitors player behavior to detect risky gambling patterns.
Alerts system for suspicious activities and fraud prevention.
Provides customizable VIP programs.
Supports assignment of personal managers for VIP players.
Offers player segmentation capabilities for targeted marketing.
Loyalty systems with point accumulation and rewards.
Supports personalized bonus offers based on player profiles.
Provides referral system functionality.
Supports affiliate program management and tracking.
Fully integrates CRM systems to enhance player relationship management.
Supports email marketing campaigns.
SMS notification capabilities for player communication.
Provides push notification support for engagement.
Features complaint and support ticket management systems.
Offers live chat support integrated with customer service.
Supports multi-level customer support structures.
Provides multilingual support for global markets.
Supports knowledge base for customer self-service.
No confirmed information on video verification support.
Implements account blocking mechanisms.
Supports temporary account freezing options.
Provides password recovery systems.
Complies with GDPR requirements for user data protection.
Supports user right to data deletion per regulations.
Allows user data export functions.
Integrates with major payment systems including credit cards, e-wallets, bank transfers, and cryptocurrencies.
Supports bank transfer payment methods.
Supports cryptocurrency payments and wallets.
Provides e-wallet payment integrations.
Supports mobile payment options.
Integration with prepaid card payment systems likely supported.
Supports instant deposit processing.
Supports scheduled deposits as required.
Enables fast withdrawal processing depending on third-party providers.
Provides automated withdrawal handling systems.
Supports configurable deposit and withdrawal limits.
Supports multi-currency operation including fiat and crypto.
Offers automatic currency conversion features.
Supports simultaneous use of fiat and cryptocurrencies.
No public data confirming DeFi integration.
No specific information on crypto staking support.
No confirmed data on escrow system for transactions.
Multi-signature support for crypto payments is not confirmed.
Implements AML (Anti-money laundering) systems and compliance.
Supports automated transaction screening to detect fraud.
Integrates sanctions list checks as part of compliance.
Supports suspicious activity reporting mechanisms.
Provides tax accounting features aligned with regulatory needs.
Offers automatic report generation options.
Integrates with tax systems for reporting and compliance.
Supports transaction fee accounting.
Provides payment reconciliation functionality.
Includes mechanisms for chargeback management.
Fraud detection systems integrated for payment safety.
Supports 3D Secure authentication for payments.
No specific information on credit risk assessment tools.
No confirmed support for installment payment options.
No public information on buy-now-pay-later service integration.
Supports corporate banking features for B2B clients.
Automated refund processing is available depending on payment provider.
Holds relevant security certificates aligned with iGaming industry best practices.
No verified public information on ISO 27001 certification.
Likely PCI DSS compliance for handling payment data securely.
Full GDPR compliance implemented for data protection.
Ensures platform compliance for licensing in various regulated markets; specific gambling commission certifications not publicly listed.
No public confirmation of eCOGRA certification.
No public confirmation of GLI testing.
No verified information on iTech Labs certification.
Conducts regular security audits as part of industry best practices.
Supports regular penetration testing to identify vulnerabilities.
No public data on bug bounty programs.
Data encryption at rest is standard practice in their platforms.
Ensures data encryption in transit via secure protocols.
Employs end-to-end encryption for sensitive data transmissions.
Uses secure key management systems.
No confirmed details on hardware security module (HSM) support.
Includes intrusion detection systems for security monitoring.
Implements measures for DDoS attack mitigation and protection.
Employs firewall and web application firewall (WAF) protection.
Uses rate limiting to prevent abuse and attacks.
Continuous security monitoring is integrated.
Supports integration with Security Information and Event Management (SIEM) systems.
Automated security incident alerting is provided.
Incident response procedures and support are in place.
Backup systems and disaster recovery protocols are implemented.
Supports geographic redundancy for data and services.
No specific public guarantees on Recovery Time Objective (RTO) and Recovery Point Objective (RPO) but follows best practices.
Business continuity planning is incorporated.
Access control systems with role-based permissions are implemented.
Supports role-based access control for secure operations.
Maintains audit trails for all critical actions and changes.
Built-in analytics tools are integrated for user and operational data.
Provides real-time analytics to monitor performance and user behavior.
Operator dashboards for monitoring and management are available.
Supports generation of custom reports.
Offers automatic report generation options.
Enables scheduled reporting of key metrics.
Supports export of data in various formats including CSV, JSON, and XML.
Supports data mining functionalities for insights extraction.
Includes predictive analytics to optimize user engagement and revenue.
Applies machine learning techniques within analytics tools.
Detailed player behavior analytics tools are integrated.
Supports cohort analysis for marketing and retention strategies.
Provides tools for Lifetime Value (LTV) calculations.
Includes churn prediction models to identify at-risk players.
Revenue optimization features are supported through data-driven insights.
Provides support via email, phone, and live chat.
Offers round-the-clock technical support.
Supports multi-level support for different client needs.
Remote diagnostics capabilities are available.
On-site support availability depends on client arrangements.
Uses ticketing systems for issue tracking and resolution.
Service Level Agreements (SLAs) are typically offered and negotiated per client.
Priority support is available for critical clients and VIPs.
Provides dedicated support and project managers for clients.
Offers migration assistance from legacy systems to new platforms.
