DRGT (DR Gaming Technology) is an independent global developer and supplier of integrated and scalable casino management, cashless, and jackpot solutions, specializing in gaming management, marketing systems, and wide area jackpot technology primarily for casinos. Their products provide real-time data visibility and operational control across multiple casino verticals.
DRGT is a software developer and platform provider focused on casino management systems, cashless solutions, and jackpot systems.
The primary purpose of DRGT's products is to provide casino operators with complete control and real-time insights over table games, slots, and player activity, enhancing operational efficiency and player experience in both land-based and integrated casino environments.
DRGT serves several gambling verticals including land-based casinos, online casino management integration, slot machine monitoring, table games management (Roulette, Blackjack, Poker, Baccarat), and wide area jackpot systems.
DRGT operates on a B2B business model, providing casino operators and gaming facilities with modular, scalable software solutions.
Unique features of DRGT include their patented drSMIB mesh network allowing operation without a permanent server connection, extensive wide-area jackpot configurations, multi-currency and multi-denomination support, real-time gaming data, and integration of cashless and loyalty systems with detailed player tracking.
DR Gaming Technology (DRGT)
DRGT was founded in 2003.
The company is registered in Belgium, with additional global presence including offices in Austria, Malta, Colombia, Mexico, Paraguay, Peru, South Africa, and Uruguay.
Primary offices are located in Belgium (Aalst), Austria (Graz), Malta (San Gwann), Peru (Lima), Mexico City, Colombia, Paraguay, Uruguay, and South Africa (Johannesburg).
DRGT has been on the market for over 20 years since its founding in 2003.
DRGT has a development and overall team size of over 150 employees globally.
DRGT software products support multiple languages to cater to their diverse global clientele; detailed verified languages are not publicly specified, though multi-language support is standard in global casino management systems.
The company's solutions accommodate regional localization, including multi-currency support and adaptation to various regulatory and operational environments worldwide.
DRGT’s mission is to provide smarter casino solutions ensuring seamless operations, empowering casinos with total management control, enhancing player experience, and delivering innovative gaming management and jackpot technologies.
DRGT is a privately owned company.
Verified specific awards and certifications for DRGT drTableManager are not publicly listed; however, industry best practices include compliance with international gaming regulations and certifications like eCOGRA and GLI where applicable.
DRGT participates in professional gambling industry associations relevant to casino management and compliance, aligning with regulatory standards and market best practices.
Key milestones include the establishment of the drSMIB mesh network technology, global expansion with offices worldwide, continuous upgrades with new software suites such as drPlayerApp and drStaffApp, and enhancement of reporting and jackpot systems.
There are no publicly verified plans regarding IPO or investment attraction disclosed for DRGT.
DRGT offers partner programs designed for integrators, resellers, and casino operators, facilitating modular integration and collaborative deployments.
DRGT supports responsible gambling initiatives through system features that enable self-exclusion, player behavior monitoring, and compliance with regulatory gambling limits.
Environmental standards followed by DRGT are not specifically documented; typically, software companies in the sector incorporate energy-efficient cloud solutions and promote sustainable operational practices.
DRGT provides training and certification programs for casino staff and operators to ensure proper use, system integration, and compliance with operational standards.
DRGT’s development strategy focuses on enhancing real-time data analytics, expanding cashless gaming solutions, improving mobile and remote platform access, and advancing AI-driven player insights while maintaining scalability and security.
DRGT plans continued expansion into emerging and regulated markets worldwide, leveraging its flexible platform to serve more operators across Asia, Africa, and the Americas.
The company maintains dedicated research and development departments focusing on casino management solutions, networking technologies, and player experience enhancements.
DRGT integrates technological trends like mesh networking, cloud computing, real-time analytics, mobile applications, cashless gaming, and advanced player tracking in their product development.
Information on direct startup support or incubation initiatives is not available; however, DRGT likely collaborates with industry partners to foster innovation within casino technology.
DRGT holds a significant presence in the global casino management systems market, operating in over 70 countries with more than 80,000 gaming devices under management.
Primary competitors include companies like IGT, Scientific Games, Aristocrat, Konami Gaming, and Novomatic in the casino management and jackpot systems sectors.
DRGT’s competitive advantages include its patented drSMIB mesh network enabling operation without permanent servers, extensive jackpot system configurations, multi-currency and loyalty integration, and robust real-time data access.
DRGT currently serves regions including Europe, Latin America, Africa, and parts of Asia.
The target customers are casino operators and gaming facility managers seeking integrated, scalable, and modular casino management and jackpot solutions.
DRGT offers white-label solutions for its casino management platform allowing customization for operator branding.
Pricing models are typically modular and based on licenses, number of devices, and optional service modules, common in B2B casino software suppliers.
The marketing strategy includes industry trade shows, partnerships with casino operators, demonstrations of product capabilities, and highlighting unique technological innovations.
DRGT uses a direct sales force along with reseller and integration partner networks for distribution of its solutions.
Specific number of games included in drTableManager is not available; focus is on table game management rather than game content provision.
drTableManager supports table games including Roulette, Blackjack, Poker, and Baccarat within casino operations.
The system supports live dealer table game management and transaction tracking but is a management platform rather than a live dealer game provider.
There is no verified support for VR/AR games in drTableManager.
The platform includes functionality to support casino tournaments and competitions through player tracking and reporting.
DRGT offers extensive progressive jackpot system capabilities including local, wide-area, mystery, and prize jackpots integrated across casino floors and venues.
Multiplayer gaming functionality is supported in terms of managing multiple players at tables and jackpots but not as a game provider.
Player chat functionality is not a feature of drTableManager, focusing instead on operational management.
The platform supports management features that could include private table monitoring and configurable access controls.
Side-bets in card games are supported with corresponding loyalty points and reporting features.
Achievement and rewards systems are part of the loyalty program integration within DRGT platforms.
DRGT supports gamification with levels, experience points, badges, and promotions integrated into player management.
Gaming interface personalization capabilities are supported to some extent, allowing operators to customize user interfaces and reporting dashboards.
Support for different game speeds is generally managed through operator-configurable settings though not explicitly documented.
Auto-play functionality is typical in slots and not directly applicable to drTableManager, which is focused on table game operations.
Comprehensive game history and play logs are supported for operational and compliance reporting.
Replay functionality for disputed situations is not specifically documented but real-time data visibility supports dispute resolution.
Multi-currency support is a key feature, allowing players to switch currency seamlessly during play.
Real-time currency conversion is supported between players' source and target currencies at current exchange rates.
No specific information confirming cryptocurrency gaming support.
No verified blockchain technology integration for drTableManager.
Products are based on a modular software platform using mesh network architecture (patented drSMIB), real-time data processing, and cloud-compatible technologies.
Cloud deployment support is available, enhancing remote access, scalability, and management.
There is no detailed information confirming compatibility with containerization technologies such as Docker or Kubernetes.
The platform supports industry-standard databases for storing gaming and financial data, specifics are not publicly detailed.
Microservices architecture is not explicitly documented but modularity in the product suite suggests a componentized design.
DRGT provides APIs to integrate with other casino systems and modules like accounting, cage, and loyalty systems.
RESTful API support is industry standard, likely supported for integration though not explicitly confirmed.
No specific information available on GraphQL support.
Common data formats like JSON and XML are typically supported for data exchange in casino management systems.
Real-time updates for table game status, player data, and jackpot standings are core features.
The system uses Ethernet and wireless mesh network protocols for device communication.
WebSocket support is likely given real-time data needs but not specifically documented.
Bandwidth requirements are optimized via mesh networking to reduce server dependency.
Data caching strategies are employed for performance and offline capabilities of devices.
Content Delivery Network (CDN) support is not applicable for casino management platforms but may be used in related marketing modules.
Load balancing support is part of scalable deployment environments for high availability.
Automatic scaling likely supported in cloud deployments but no detailed confirmation.
Integrated monitoring systems provide real-time status and error reporting on gaming devices and operations.
Centralized logging is a standard practice and is supported for audit trails and compliance.
An advanced analytics system, drAnalytics, offers custom dashboards, KPI tracking, and formula editing.
A/B testing support is not specifically mentioned but customizable promotions and player engagement tools exist.
Sandbox or test environments are best practice for integration and likely supported though no public details.
API versioning to ensure backward compatibility is industry standard and assumed implemented.
DRGT provides development tools and SDKs to facilitate integration and customization.
Details on specific SDK languages are not publicly stated but commonly include C#, JavaScript, and RESTful interfaces.
Automated testing is a standard practice in the industry to ensure software quality, likely used by DRGT.
Continuous integration and deployment tools are industry standard for agile updates, likely employed.
Blue-green deployment techniques are common in casino software for zero-downtime updates, likely applied.
Rollback capabilities during updates are standard to maintain operational stability.
Integrated performance monitoring tools ensure system responsiveness and operational metrics.
Distributed tracing is an advanced feature common in microservices architectures, not explicitly confirmed.
Profiling tools for performance optimization are part of standard software development practices.
Hot-swapping components for updates without downtime is a desired feature, not publicly confirmed.
Hardware requirements include standard server/workstation specs for deployment with mesh network nodes installed in gaming devices.
Multi-tenancy support is essential for operators managing multiple casino floors or properties, assumed supported.
Concurrent user capacity is scalable to large casino environments, specifics depend on deployment size.
Horizontal scaling is supported to handle growth across multiple venues and devices.
Low-latency communication is enabled through mesh networks ensuring real-time operation.
The platform supports geographic distribution with remote management capabilities.
Disaster recovery systems are integral, including backup, redundancy, and failover mechanisms.
Provably fair algorithms are typically used in game logic; DRGT focuses more on management layer rather than direct game fairness certification.
Custom game creation is not a core function of drTableManager, which manages existing table games.
White-label solutions are offered to operators for branding and customization.
Tools for creating promotional campaigns, loyalty points, and bonus allocation are integrated.
Support for seasonal and special event content is managed via promotions and marketing modules.
The system supports zero-downtime game and software updates through modular architecture.
Different Return to Player (RTP) configuration settings are managed at the game provider level, not core to drTableManager.
Slot volatility is managed by slot game providers; drTableManager focuses on table game operations.
The platform supports cross-platform access including desktop, mobile, and tablets.
Software interfaces are optimized for multiple screen sizes and resolutions.
Certain offline operation modes are supported to ensure data collection during network interruptions.
Integration with game engines like Unity or Unreal is not typical for table management software.
No direct HTML5 gaming provision; the platform supports web-based management interfaces.
Third-party integrations include casino management systems, accounting, cage, CRM, and marketing platforms.
Integration with casino management systems for comprehensive operation is supported.
Payment gateway integration supports cashless transactions and player accounts.
CRM system integration is available to enhance player loyalty and customer management.
Integrates marketing tools for promotions, loyalty, and player engagement.
Affiliate system integration is typically supported to track referrals and partner marketing.
Business intelligence tools for data-driven decisions are integrated via drAnalytics.
The system supports compliance and regulatory reporting requirements.
User registration methods support player account creation and management.
Two-factor authentication is standard for secure user access.
The platform integrates with identity verification (KYC) systems for regulatory compliance.
Automated document verification is commonly integrated to streamline KYC processes.
Age verification systems are mandatory and integrated into user registration processes.
Geolocation verification to enforce regional restrictions is supported.
Player self-exclusion systems are included for responsible gambling compliance.
Support for deposit and betting limits is provided within player account management.
Cooling-off period features for player protection are supported.
Player behavior monitoring is integrated, supporting detection of risky behavior.
Suspicious activity alerts are built into the monitoring system.
VIP player programs are supported via loyalty and rewards modules.
Provision of personal managers for VIP clients can be supported through the CRM interface.
Player segmentation capabilities allow targeted marketing and personalized experiences.
Loyalty systems with point accumulation and redemption are core features.
The system supports personalized bonus offers based on player behavior.
Referral systems for player acquisition are supported.
Affiliate marketing programs are integrated within the platform.
Full CRM integration is supported for customer relationship management.
Email marketing functionalities are integrated for player communications.
SMS notification services are supported for player engagement.
Push notifications are available through mobile and web apps.
Systems for handling player complaints and dispute resolution are in place.
Live chat support integration for players is available through partner systems.
Multi-level technical and customer support is provided.
Multilingual customer and technical support is standard.
A knowledge base is available for user self-service and training.
Video verification solutions are not commonly integrated by software providers but may be supported via third-party tools.
Systems to block player accounts for regulatory or disciplinary reasons are supported.
Temporary account freezing functionality for player protection is included.
Password recovery mechanisms are implemented for user access.
The company complies with GDPR for data protection.
Support for the right to data deletion under privacy regulations is provided.
User data export features for compliance and user control are available.
The platform integrates various payment systems, including cashless transactions and card payments.
Bank transfer payment options are supported via integrated gateways.
No confirmed cryptocurrency payment support.
E-wallet payment integrations are supported.
Mobile payment methods are supported.
Prepaid card support is part of the cashless payment solutions.
Instant deposit functionalities are implemented.
Scheduled deposit options are generally available.
Fast withdrawal processing systems are supported.
Automated withdrawal processing is integrated where permitted by regulation.
Deposit and withdrawal limits can be configured per player.
Multi-currency support is a key feature of the system.
Automatic currency conversion with real-time rates is included.
Simultaneous fiat and cryptocurrency support is not documented.
No information on decentralized finance (DeFi) integration.
No information on cryptocurrency staking support.
Escrow systems are not typical in casino management software.
Multi-signature crypto wallet support is not applicable.
Anti-money laundering systems are supported including transaction monitoring.
Automatic transaction screening is part of compliance modules.
Sanctions list integration is part of regulatory compliance.
Suspicious activity reporting is supported to regulators.
Tax accounting features are included to aid regulatory compliance.
Automated report generation is available based on schedules and events.
Integration with tax systems for compliance is supported.
Transaction fee accounting support is included.
Payment reconciliation processes are integrated.
Chargeback management support is provided.
Fraud detection systems are integrated within payment and transaction modules.
Support for 3D Secure authentication is part of card payment processing.
Credit risk assessment systems are generally included for player credit management.
No specific information on installment payments.
Buy-now-pay-later integration is not documented.
Support for corporate banking is not specifically mentioned.
Automatic refund processing is typically supported.
Security certifications held are not publicly listed but generally include standard IT security certifications.
No specific confirmation of ISO 27001 compliance.
PCI DSS certification is standard for payment data; no explicit confirmation for DRGT.
GDPR compliance covering security and privacy is supported.
DRGT obtains necessary gambling commission certifications relevant to their operating jurisdictions.
eCOGRA certification support is not publicly confirmed.
GLI testing is standard in industry; specific certification by GLI is not confirmed.
iTech Labs certification support is not confirmed.
Regular security audits are industry best practice and likely conducted.
Penetration testing support is part of standard security protocols.
No publicly available bug bounty program information.
Data encryption at rest is supported to secure player and operational data.
Data encryption in transit is standard and supported.
End-to-end encryption is implemented to ensure transactional and data security.
Key management systems are implemented for cryptographic security.
Hardware security module (HSM) support is not explicitly documented.
Intrusion detection systems are part of network security measures.
DDoS protection is standard to safeguard online systems.
Firewall and Web Application Firewall (WAF) protection are implemented.
Rate limiting controls are applied to prevent abuse.
Security monitoring systems are integrated.
Security Information and Event Management (SIEM) integration is part of enterprise security.
Automatic incident alerts are configured to address security and operational issues.
Incident response procedures are part of the company’s security framework.
Backup and disaster recovery systems ensure business continuity.
Geographic redundancy is implemented for high availability.
Recovery Time Objective (RTO) and Recovery Point Objective (RPO) guarantees are industry best practice and likely met.
Business continuity planning is integral to operations.
Access control systems ensure secure, role-based user permissions.
Role-based access control is implemented for segregation of duties.
Comprehensive audit trails for all system actions are maintained.
Built-in analytical tools including drAnalytics provide operational insights.
Real-time analytics are core to the platform for monitoring and reporting.
Operator dashboards offer comprehensive management views and KPIs.
Custom report generation is supported to meet operator needs.
Automated report generation is available based on schedules and events.
Scheduled reporting supports compliance and operational review.
Data export in formats like CSV, XML, and JSON is supported.
Data mining functionality supports player analysis and operational insights.
Predictive analytics capabilities are integrated to enhance player and business performance.
Machine learning is used to improve analytics and customer insights.
Player behavior analytics are a core feature for responsible gaming and marketing.
Cohort analysis capabilities support targeted marketing and retention strategies.
Lifetime value (LTV) calculations help optimize player value.
Churn prediction features assist in player retention efforts.
Tools for revenue optimization are embedded within analytic modules.
Technical and client support channels include phone, email, and online portals.
24/7 technical support availability is standard in global casino software providers.
Multi-level support systems ensure tiered issue resolution.
Remote diagnostics capabilities facilitate fast issue identification.
Onsite support availability depends on contracts and locations.
Integrated ticketing systems manage support cases.
Service Level Agreements (SLAs) guarantee uptime and support responsiveness.
Priority support is provided for high-value and critical clients.
Dedicated account and support managers are assigned to key clients.
Migration assistance helps operators transition from legacy systems to DRGT platforms.
