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EvenBet Gaming is a reputable online poker platform provider specializing in customizable, scalable poker and card game solutions with integrated player engagement, affiliate management, and analytics systems for the iGaming industry. Their products support multi-channel, multi-currency, and cryptocurrencies with extensive back-office tools for full business control.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Platform provider and software developer focusing on online poker rooms, casino games, sportsbook, and fantasy sports software solutions.

What is the primary purpose and target market of this product?

The primary purpose of EvenBet’s products is to enable iGaming operators to launch and manage comprehensive online poker rooms and integrated gambling platforms with engagement, finance, player management, and tournament features targeting B2B clients worldwide.

Which specific gambling verticals does this product serve?

EvenBet serves online casino, online poker, sportsbook, fantasy sports, live dealer casino, virtual sports, and land-based verticals through integrated and standalone solutions.

Is this product designed for B2B or B2C operations?

Operates on a B2B model providing customizable software, turnkey platforms, API integrations, and operational support to gambling operators and affiliates.

What makes this product unique in the market?

Unique private poker clubs allowing users to create mini-businesses, integrated engagement tools including gamification and progressive rakeback, support for cryptocurrencies, and a fully customizable back-office system with multi-language and multi-currency support.

What is the name of the company that developed this product?

EvenBet Gaming

In what year was the company founded?

Founded in 2001

In which countries is the company registered?

Registered primarily in Malta; offices also in the USA and Hong Kong.

Where is the main office located and are there regional offices?

Primary offices located in Malta, USA, and Hong Kong, serving global markets.

How many years has this product been on the market?

Over 20 years on the market with continuous development since 2001.

How many employees work on this product's development?

Precise size not publicly specified; industry standards for similar B2B platforms range from 50 to 150+ developers and specialists.

What languages is this product's interface available in?

Supports numerous languages including English, Spanish, Portuguese, Chinese (Simplified and Traditional), Thai, Japanese, Korean, Vietnamese, Russian, French, German, and more, with unlimited language additions on request.

Does this product support localization for different regions?

Offers strong regional localization capabilities including multi-language support, local currency and payment gateway integration, geolocation and IP restrictions, and regulatory compliance features.

What is the company's mission and philosophy?

To deliver customizable, innovative, and secure iGaming software solutions that empower operators to grow their business through engaging poker and casino products worldwide.

Is the company publicly traded or privately held?

Privately owned company; no public trading status disclosed.

What awards and certifications has this product received?

Winner of Best Poker Platform at SAGSE (2021), Best Platform Provider at EVENTUS Awards (2022), ISO certification, iTech Labs certification (2013), GLI certification (2019), and Malta Gaming Authority licensing (2020).

Does the company participate in professional gambling industry associations?

Participates in various professional gambling industry events and associations, including EGR B2B Awards and other European iGaming bodies.

What are the main milestones in this product's development history?

Founded 2001; first poker software released 2004; launched mobile poker in 2012; blockchain adoption 2013; Malta license 2020; multiple awards 2021-2022; ongoing platform updates including Poker Clubs launch 2024.

Are there plans for IPO or investment attraction for the company?

No publicly available information on IPO or investment plans as of current date.

Does the company offer partner programs for integrators?

Offers partner programs with affiliates, resellers, and integrators including white-labels, API partnerships, and affiliate management modules.

What is the company's corporate social responsibility approach?

Committed to responsible gaming through integrated player limits, self-exclusion, and monitoring tools to promote sustainable gambling.

Does the company support responsible gambling initiatives?

Provides responsible gambling features such as player deposit and betting limits, cooldown periods, behaviour monitoring and intervention, and KYC/AML compliance tools.

What environmental standards does the company follow?

No specific information about environmental standards followed; industry best practices encourage minimal environmental footprint through efficient server infrastructure and corporate policies.

Does the company offer training and certification programs for users of this product?

Provides training and certification support for operators on platform use, back-office, compliance, and integration processes.

What is the product development strategy for the next 5 years?

Focuses on expanding multi-channel platforms, enhancing gamification, integrating blockchain and crypto gaming, and increasing AI-driven analytics and player engagement tools.

Are there plans to expand this product to new geographical markets?

Plans to continue expanding into regulated European, Asian, and Latin American markets leveraging Malta licensing and multi-language localized products.

Does the company have research and development departments?

Maintains dedicated R&D teams focused on new poker variants, blockchain integration, AI-powered analytics, and platform scalability improvements.

Does the company support startups and innovative projects?

Collaborates with innovative startups through integration partnerships and flexible API access, supporting new gaming concepts and technologies.

What is this product's market share in its segment?

Recognized among leading online poker platform providers with presence in 25+ countries and over 76 poker room launches globally; exact market share not publicly disclosed.

Who are the main competitors of this product?

Competitors include Playtech, Microgaming, iPoker Network, PartyPoker solutions, and other specialized online poker platform providers.

What is this product's competitive advantage?

Strong focus on poker with over 40 game variants, private club innovation, broad localization, multi-currency and crypto support, customizable architecture, and robust back-office tools.

Which geographical regions does this product currently serve?

Operates globally with strong presence in Europe, Asia, Latin America, and North America via regulated jurisdictions.

What is the target customer profile for this product?

Online gambling operators, casinos, betting companies, and B2B partners seeking high-quality poker and integrated iGaming solutions.

Does this product offer white-label solutions?

Offers white-label solutions allowing partners to launch tailored poker platforms under their own brand with full back-office support.

What is the pricing model for this product?

Provides flexible pricing models, typically subscription or revenue share B2B agreements, with customization depending on client needs.

Does this product offer flexible licensing options?

Offers licensed software compliant with multiple regulatory jurisdictions including MGA license; supports client-specific licensing integration.

What is the go-to-market strategy for this product?

Focuses on industry partnerships, trade show presence, direct B2B sales, online marketing targeting operators, and empowerment through partner programs.

Does the company have reseller or distributor networks for this product?

Utilizes direct sales and partner integrators, affiliate networks, and resellers for global distribution.

How many games are included in this product's basic package?

Includes 40+ poker and card game variants in base offering, with options to add casino, sportsbook, and fantasy sports products.

What types of games does this product support (slots, table games, live dealer, etc.)?

Supports poker variants, table games, casino games, sportsbook, fantasy sports, live dealer, and virtual sports integration.

Does this product support live-dealer functionality?

Provides live dealer casino integration via third-party APIs, but primary focus remains on poker and card games.

Is there support for VR/AR games in this product?

No verified support for VR/AR games within EvenBet’s product suite as of current date.

Does this product support tournaments and competitions?

Supports over 15 poker tournament types including satellite, bounty, knockout, rebuy/add-on formats integrated into platform.

Is there a progressive jackpot system in this product?

Supports progressive jackpot systems mainly for slot and poker jackpot variants via integrations.

Does this product support multiplayer gaming?

Full multiplayer support for poker, tournaments, and club/private room games.

Are there social features in this product's games?

Includes social features such as private clubs, player chat in rooms, and engagement through gamification leaderboards.

Does this product support player chat functionality?

Supports player chat functionality in poker rooms for real-time interaction among players.

Is there ability to create private tables in this product?

Provides robust private table and club management allowing users to create and manage private games and tournaments.

Does this product support side-bets in card games?

Supports side-bets in card games depending on game variant integrated but mainly focused on standard poker rules.

Is there an achievement and rewards system in this product?

Includes achievement and rewards systems, enhanced recently with leaderboards and progressive rakeback tools for player retention.

Does this product support gamification (levels, experience, badges)?

Offers gamification features including levels, experience points, badges, leaderboards, and rakeback rewards.

Is there ability to personalize gaming interface in this product?

Allows interface personalization for operators and players including table customization, card backs, and localized UI settings.

Does this product support different game speeds?

Provides adjustable game speeds to suit player preferences and engagement levels.

Is there auto-play functionality for slots in this product?

Supports auto-play functionality especially in slot integrated products, less common in poker.

Does this product support game history for players?

Includes comprehensive game history and session logs accessible to players and operators.

Is there replay functionality for disputed situations in this product?

Offers replay and hand history features useful in game dispute situations and player review.

Does this product support multiple currencies in games?

Fully supports multi-currency play including fiat and cryptocurrencies like Bitcoin, Ethereum, XRP, and Litecoin.

Is there real-time currency conversion in this product?

Provides automatic real-time currency conversion between supported currencies including crypto and fiat.

Does this product support cryptocurrency gaming?

Supports cryptocurrency gaming for deposits, withdrawals, and gameplay with integrated wallets.

Is there blockchain technology integration in this product?

Integrates blockchain technology for gaming transparency, security, and includes Web3 features such as NFTs and smart contracts.

What technological platforms is this product based on?

Based on HTML5 technology for cross-platform compatibility including desktop, mobile browsers, and desktop apps.

Which operating systems does this product support?

Supports Windows, macOS, Android, iOS via browser and native applications where applicable.

Does this product support cloud deployment?

Supports cloud deployment models to enable scalable, resilient operations.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

Compatible with containerization technologies such as Docker and Kubernetes to facilitate deployment and scaling.

Which databases does this product support?

Uses industry-standard SQL and NoSQL databases for backend data management, specifics not publicly detailed.

Does this product support microservices architecture?

Employs microservices architecture to allow modular, scalable platform components.

What APIs does this product provide for integration?

Provides extensive APIs for integration of games, payment systems, and third-party content.

Does this product support RESTful API?

Fully supports RESTful APIs for efficient, scalable data exchange with operator systems.

Is there GraphQL support in this product?

No publicly available detailed information about GraphQL API support at this time.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports common data exchange formats including JSON and XML for integration and reporting.

Does this product support real-time updates?

Offers real-time data updates for game states, player actions, and back-office monitoring.

Which communication protocols does this product use?

Uses secure HTTP/HTTPS and WebSocket protocols for game and data communication.

Does this product support WebSocket for online games?

Fully supports WebSocket for real-time multi-player game communication.

What are the network bandwidth requirements for this product?

Optimized for efficient bandwidth usage typical of HTML5 poker games, depending on game complexity.

Does this product support data caching?

Utilizes data caching strategies to enhance performance and reduce latency.

Which CDNs does this product support for content delivery?

Supports content delivery networks (CDNs) to optimize game and content delivery globally.

Does this product support load balancing?

Employs load balancing to ensure platform stability and performance under high user loads.

Does this product support automatic scaling?

Supports automatic scaling capabilities within cloud environments for fluctuating user demand.

Which monitoring systems are integrated with this product?

Integrated system monitoring for performance, security, and operational health.

Does this product support centralized logging?

Provides centralized logging for audit, troubleshooting, and compliance purposes.

Which analytics systems are built into this product?

Built-in advanced analytics engine for player behavior, financial reporting, and game performance.

Does this product support A/B testing?

Supports A/B testing capabilities to optimize features and user experience.

Is there ability to create sandbox environments in this product?

Offers sandbox testing environments for operators and developers to trial features safely.

Does this product support API versioning?

Implements API versioning to ensure backward compatibility and smooth updates.

What development tools does this product provide?

Provides developer tools including SDKs, API documentation, and integration libraries.

Does this product offer SDK for various programming languages?

SDKs available primarily for JavaScript and other common web languages; specifics on other languages limited.

Does this product support automated testing?

Supports automated testing frameworks within development workflows to ensure quality.

What continuous integration/deployment tools are available for this product?

Employs continuous integration and continuous deployment tools to streamline platform updates.

Does this product support blue-green deployment?

Supports blue-green deployments to minimize downtime during updates.

Is there rollback capability in case of issues with this product?

Includes rollback mechanisms to revert software updates in case of issues.

Which performance monitoring systems are integrated with this product?

Integrated performance monitoring tools to track latency, resource usage, and user experience.

Does this product support distributed tracing?

Uses distributed tracing for debugging and optimizing multi-component interactions.

Are there built-in profiling tools in this product?

Contains profiling tools to analyze performance bottlenecks during development and live operations.

Does this product support hot-swapping of components?

Supports hot-swapping of components to reduce downtime during maintenance.

What are the hardware requirements for deploying this product?

Requires standard server hardware capable of supporting scalable web services; exact specs depend on deployment scale.

Does this product support multi-tenancy?

Fully supports multi-tenancy allowing operation of multiple independent poker rooms or brands on one platform.

What is the maximum number of concurrent users this product can handle?

Supports thousands of concurrent users; exact limits depend on deployment and infrastructure scaling.

Does this product support horizontal scaling?

Supports horizontal scaling to expand capacity by adding more server instances.

What are the latency characteristics of this product?

Designed for low latency gameplay optimized for global multiplayer poker experiences.

Does this product support geographic distribution?

Supports geographic content distribution and server deployment to minimize regional latency.

Are there disaster recovery capabilities in this product?

Provides disaster recovery plans with backups, failover, and data redundancy.

Does this product support provably fair algorithms?

Implements provably fair algorithms for fair gameplay and transparent random outcomes.

Is there ability to create custom games in this product?

Offers the ability to create custom poker variants and game features tailored to operator needs.

Does this product support white-label solutions for games?

Provides white-label poker room solutions fully customizable for operators' branding.

Are there tools for creating promotional campaigns in games within this product?

Includes tools for creating and managing promotional campaigns such as bonuses, rakeback, and tournaments.

Does this product support seasonal content?

Supports seasonal and event-based content updates to engage players.

Is there ability to update games without downtime in this product?

Enables zero-downtime updates using blue-green deployment and hot-swapping techniques.

Does this product support different RTP settings?

Allows configurable RTP settings for games, though primarily standard for poker variants.

Is there a volatility system for slots in this product?

Supports volatility settings for integrated slot games; not directly applicable to poker.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Fully cross-platform, supporting desktop browsers, mobile devices, and tablets seamlessly.

Is there optimization for different screen sizes in this product?

Optimized for different screen sizes and resolutions to ensure consistent UX across devices.

Does this product support offline mode for some games?

No offline mode; all games require online connection for real-time multiplayer.

Is there integration with game engines like Unity/Unreal in this product?

Integrates with common game engines such as Unity and Unreal primarily for third-party or custom game development.

Does this product support HTML5 for all games?

Supports HTML5 technology for all games ensuring broad device compatibility.

What third-party integrations does this product support?

Supports integration of third-party casino games, sportsbook, payment systems, affiliate networks, and CRM tools.

Does this product integrate with existing casino management systems?

Provides integration with leading casino management systems for streamlined operation.

Are there payment gateway integrations available in this product?

Integrates multiple payment gateways supporting fiat and cryptocurrencies.

Does this product support CRM system integrations?

Provides CRM system integration to support player management and marketing.

What marketing tools does this product integrate with?

Integrates marketing automation tools for personalized campaigns and engagement.

Does this product support affiliate system integrations?

Supports affiliate program integration and management tools.

Are there business intelligence tool integrations in this product?

Supports business intelligence tools integration for advanced reporting and analytics.

Does this product support compliance and regulatory reporting integrations?

Provides tools for compliance and regulatory reporting integration.

What user registration methods does this product support?

Supports multiple user registration methods including email, social login, and direct sign-up forms.

Does this product support two-factor authentication?

Provides two-factor authentication support for enhanced account security.

Is there an identity verification system (KYC) in this product?

Integrated KYC system for identity verification and regulatory compliance.

Does this product support automated document verification?

Supports automated document verification to streamline KYC processes.

Is there integration with age verification systems in this product?

Supports age verification systems to restrict underage gambling.

Does this product support geolocation verification?

Employs geolocation verification to ensure compliance with regional licensing.

Is there a player self-exclusion system in this product?

Provides player self-exclusion features for responsible gambling adherence.

Does this product support deposit and betting limits?

Supports configurable deposit and betting limits for player protection.

Are there cooling-off periods supported in this product?

Enables cooling-off periods to help players manage gambling behavior.

Does this product support gaming behavior monitoring?

Includes behavior monitoring tools to detect problematic gambling patterns.

Are there alerts for suspicious activity in this product?

Provides alerts for suspicious activity detection and fraud prevention.

Does this product support VIP programs?

Supports VIP programs with personalized offers and rewards.

Are there personal managers for VIP players in this product?

Offers personal account managers for VIP customer support.

Does this product support player segmentation?

Advanced player segmentation for personalized marketing and management.

Is there a loyalty system with point accumulation in this product?

Comprehensive loyalty systems allowing points accumulation and redemption.

Does this product support personalized bonuses?

Supports personalized bonus offerings tailored to player segments.

Is there a referral system in this product?

Includes referral program modules for player acquisition.

Does this product support affiliate programs?

Supports affiliate program management and tracking.

Is there CRM system integration in this product?

Fully integrates with CRM systems for player lifecycle management.

Does this product support email marketing?

Provides email marketing tools for campaigns and notifications.

Are SMS notifications available in this product?

Supports SMS notification systems.

Does this product support push notifications?

Enables push notifications for player engagement and updates.

Is there a complaints and support system in this product?

Provides a complaint management and support ticket system.

Does this product support live chat with customer support?

Integrates live chat support for customer service.

Is there a multi-level support system in this product?

Supports multi-level customer support escalation.

Does this product support customer service in multiple languages?

Provides multilingual support covering all major interface languages.

Is there a knowledge base for self-service in this product?

Offers a knowledge base for operator and player self-service.

Does this product support video verification?

No specific verified information about video verification support.

Does this product support temporary account freezing?

Supports temporary account freezing capabilities.

Is there a password recovery system in this product?

Provides secure password recovery mechanisms.

Does this product comply with GDPR for user data?

Fully compliant with GDPR for user data protection.

Is there a right to data deletion in this product?

Supports user rights including data deletion requests under GDPR.

Does this product support user data export?

Enables user data export capabilities per GDPR and regulatory compliance.

Which payment systems are integrated with this product?

Integrates major global payment systems, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies.

Does this product support bank transfers?

Supports bank transfer payment processing.

Is there cryptocurrency payment support in this product?

Fully supports cryptocurrency payments including Bitcoin, Ethereum, XRP, Litecoin.

Does this product support e-wallets?

Supports integration and use of multiple e-wallets.

Is there mobile payment support in this product?

Supports mobile payment options.

Does this product support prepaid cards?

Supports payments via prepaid cards.

Is there an instant deposit system in this product?

Offers instant deposit processing for player convenience.

Does this product support scheduled deposits?

Supports scheduled deposit functionality if configured.

Is there a fast withdrawal system in this product?

Supports fast withdrawal processing depending on payment provider configurations.

Does this product support automated withdrawal processing?

Provides automated withdrawal processing capabilities.

Are there limits on deposits and withdrawals in this product?

Supports configurable deposit and withdrawal limits for player and operator control.

Does this product support multi-currency operations?

Supports multiple fiat and cryptocurrency wallet balances and multi-currency gameplay.

Is there automatic currency conversion in this product?

Provides automatic currency conversion in real time between supported currencies.

Does this product support both fiat and cryptocurrencies simultaneously?

Enables simultaneous support for fiat and cryptocurrencies within the same wallet/accounts.

Is there integration with DeFi protocols in this product?

No confirmed information about decentralized finance (DeFi) protocol integrations at this time.

Does this product support cryptocurrency staking?

No verified details on cryptocurrency staking support available.

Is there an escrow system for large transactions in this product?

No indicated escrow system for large transaction support publicly disclosed.

Does this product support multi-signature for crypto payments?

No specific details about multi-signature crypto payment support found.

Is there an anti-money laundering (AML) system in this product?

Integrated Anti-Money Laundering systems with automated transaction screening and compliance enforcement.

Does this product support automatic transaction screening?

Automatic transaction screening and fraud detection systems are embedded.

Is there integration with sanctions lists in this product?

Supports integration of sanctions lists for compliance with international regulations.

Does this product support suspicious activity reporting?

Features suspicious activity reporting capabilities to regulatory authorities.

Is there a tax accounting system in this product?

Includes tax accounting systems to manage operator regulatory tax obligations.

Does this product support automatic report generation?

Supports automatic report generation and scheduling.

Is there integration with tax systems in this product?

Integrates with tax reporting systems to streamline operator compliance.

Does this product support transaction fee accounting?

Supports transaction fee accounting for rake, commissions, and payment processing.

Is there a payment reconciliation system in this product?

Provides comprehensive payment reconciliation systems.

Does this product support chargeback handling?

Supports chargeback handling processes with integrated fraud detection.

Is there a fraud detection system for payments in this product?

Incorporates advanced fraud detection systems for payment security.

Does this product support 3D Secure authentication?

Supports 3D Secure authentication in compatible payment integrations.

Is there a credit risk assessment system in this product?

No specific mention of credit risk assessment systems.

Does this product support installment payments?

No confirmed support for installment payments.

Is there integration with buy-now-pay-later services in this product?

No evidence of Buy-Now-Pay-Later service integrations.

Does this product support corporate banking for B2B clients?

No public information on corporate banking support for B2B clients.

Is there an automatic refund system in this product?

Supports automated refund systems for payment errors or player issues.

What security certificates does this product have?

Holds multiple industry standard security certificates including ISO certification and MGA licensing compliance.

Does this product support ISO 27001 compliance?

Certified ISO 27001 compliant, ensuring information security management standards are met.

Is there PCI DSS certification for this product?

PCI DSS certification is held to ensure secure payment processing.

Does this product support GDPR compliance?

Fully implements GDPR compliance for data security and privacy.

Is there certification from gambling commissions for this product?

Licensed and certified by the Malta Gaming Authority and other jurisdictions ensuring adherence to gambling commission regulations.

Does this product support eCOGRA certification?

No direct confirmation of eCOGRA certification for the platform currently.

Is there GLI testing for games in this product?

Games and platform certified by Gaming Laboratories International (GLI).

Does this product support iTech Labs certification?

Certified by iTech Labs for game fairness and platform security.

Are there regular security audits for this product?

Undergoes regular security audits for vulnerability assessments.

Does this product support penetration testing?

Supports penetration testing to enhance security posture.

Are there bug bounty programs for this product?

No publicly disclosed bug bounty programs as of current information.

Does this product support data encryption at rest?

Uses strong data encryption at rest to protect sensitive information.

Is there data encryption in transit in this product?

Employs data encryption in transit using HTTPS and secure protocols.

Does this product support end-to-end encryption?

Implements end-to-end encryption to ensure communication privacy.

Is there a key management system in this product?

Uses secure key management systems to safeguard encryption keys.

Does this product support hardware security modules (HSM)?

No specific public details about Hardware Security Modules (HSM) support.

Is there an intrusion detection system in this product?

Employs intrusion detection systems to monitor unauthorized access attempts.

Does this product support DDoS protection?

Supports DDoS protection mechanisms to maintain service availability.

Are there firewall and WAF protection in this product?

Uses firewall and Web Application Firewall (WAF) protections.

Does this product support rate limiting?

Implements rate limiting to mitigate abuse and ensure stability.

Is there a security monitoring system in this product?

Continuous security monitoring systems are integrated.

Does this product support SIEM integration?

Integrates Security Information and Event Management (SIEM) tools for comprehensive security oversight.

Are there automatic alerts for incidents in this product?

Provides automatic incident alerts to security teams.

Does this product support incident response procedures?

Maintains incident response procedures for timely mitigation of security breaches.

Is there a backup and disaster recovery system in this product?

Offers backup and disaster recovery systems including data redundancy.

Does this product support geographic redundancy?

Supports geographic redundancy to ensure failover and data availability.

Are there RTO/RPO guarantees for this product?

Industry-standard Recovery Time Objective (RTO) and Recovery Point Objective (RPO) guarantees are maintained to minimize downtime and data loss.

Does this product support business continuity planning?

Implements business continuity planning to assure operational resilience.

Is there an access control system in this product?

Uses strict access control mechanisms for system and data access.

Does this product support role-based access control?

Supports role-based access control (RBAC) to segregate duties and secure data.

Is there an audit trail for all actions in this product?

Maintains detailed audit trails for all system and user activities.

What built-in analytical tools are available in this product?

Provides built-in analytical tools for gameplay, financial, and marketing data.

Does this product support real-time analytics?

Supports real-time analytics dashboards for operators.

Are there operator dashboards in this product?

Provides comprehensive operator dashboards to monitor player activity, finance, and business metrics.

Does this product support custom reports?

Enables creation of custom reports tailored to operator needs.

Is there automatic report generation in this product?

Supports automatic report generation and scheduling.

Does this product support scheduled reporting?

Allows scheduled report delivery to key stakeholders.

Is there data export in various formats from this product?

Supports export of data and reports in multiple formats including CSV, XML, and JSON.

Does this product support data mining functionality?

Includes data mining functionalities to uncover player and operational insights.

Is there predictive analytics in this product?

Incorporates predictive analytics to forecast player behavior and revenue trends.

Does this product support machine learning for analytics?

Employs machine learning models for advanced player segmentation and fraud detection.

Is there player behavior analytics in this product?

Analyzes player behaviors for retention and compliance purposes.

Does this product support cohort analysis?

Supports cohort analysis to track player segments over time.

Are there LTV (lifetime value) calculations in this product?

Calculates lifetime value (LTV) metrics for player profitability analysis.

Does this product support churn prediction?

Uses churn prediction models to identify at-risk players.

Are there revenue optimization tools in this product?

Provides tools for optimizing revenue through promotions, game mix, and player targeting.

What technical support channels are available for this product?

Offers multi-channel technical support including email, phone, and chat.

Does this product offer 24/7 technical support?

Provides 24/7 support for critical client issues.

Is there a multi-level support system for this product?

Supports multi-level technical and customer support escalation.

Does this product support remote diagnostics?

Enables remote diagnostics and troubleshooting for client platforms.

Is there on-site support available for this product?

No extensive public info on onsite support; primarily remote assistance is standard.

Does this product support a ticketing system?

Maintains a ticketing system for managing support cases.

Are there SLA guarantees for support of this product?

Offers SLA guarantees for uptime and support response times.

Does this product offer priority support for critical clients?

Provides priority support services for key clients and VIP operators.

Are there dedicated support managers for this product?

Assigns dedicated account and support managers for high-value clients.

Does the company offer migration assistance for this product?

Offers migration assistance to transition client platforms smoothly to EvenBet solutions.