Evolution Gaming is a leading B2B provider specializing in live dealer casino solutions. Founded in 2006, it delivers high-quality live casino games such as blackjack, roulette, baccarat, and poker, streamed in HD from multiple studios, offering an immersive and multi-camera experience designed for online and land-based casinos globally.
Evolution Gaming is primarily a live casino game provider and software developer specializing in live dealer solutions and multi-platform game content delivery for online gambling operators.
The primary purpose of Evolution Gaming’s products is to provide casino operators with high-quality, real-time live dealer games to enhance player engagement and retention across online and land-based gambling platforms.
Evolution Gaming serves verticals including online casino live dealer games, hybrid land-based/live casino integration, and offers some live game show formats, mainly focused on casino verticals.
Evolution operates on a B2B model, supplying live dealer games and casino software solutions to gambling operators, platforms, and white-label providers around the world.
Unique features include a multi-camera immersive live streaming experience, professional live dealers trained by the Evolution Academy, multi-game simultaneous play functionality, dedicated operator tables, and support for multiple languages and devices.
Evolution Gaming.
The company was founded in 2006.
Evolution is registered in multiple jurisdictions including Malta and Latvia, with gaming licenses from Alderney Gambling Control Commission, UK Gambling Commission, and Belgian Gaming Commission among others.
Primary offices and studios located in Latvia (Riga), Malta, and other European cities with physical presence for live dealer studios.
Evolution has been on the market for about 19 years since 2006.
The development and operational team size is large, including thousands of employees like 3000+ dealers and over 700 tables, which infers a sizable development and operations workforce.
Products support multiple languages owing to the international player base, including English and various European and Asian languages tailored to regional markets.
Supports extensive regional localization, including compliance with regional gambling regulations and language localization suitable for Europe, Asia, and Americas.
Evolution's mission is to deliver the highest quality live casino experiences through innovation, professional dealers, and technology that offers immersive and accessible entertainment globally.
Evolution Gaming is a publicly traded company listed on the Nasdaq Stockholm exchange.
Awards include EGR Live Casino Software Supplier of the Year (2010), Software Rising Star of the Year, and multiple industry recognitions for innovation and quality.
Participates in key industry bodies including EGR, various licensing authorities, and responsible gaming organizations.
Milestones include launch in 2006, first major licensing agreements by 2010, rapid expansion of live dealer games portfolio, multi-game functionality rollout, and multiple studio openings.
Evolution completed its IPO in 2015 and continues to attract investments through the Stockholm stock market.
Offers partner and affiliate programs for operators and integrators, including marketing support, API integration assistance, and custom lobby development.
Supports and integrates responsible gambling features like self-exclusion, betting limits, and player behavior monitoring in alignment with regulations.
Adheres to general corporate environmental standards; specific green policies or sustainability programs are industry typical but not widely publicized by Evolution.
Runs Evolution Academy that trains live dealers and staff to maintain professional standards and high-quality user interaction.
Focus on expanding live casino content, enhancing multi-game and mobile capabilities, integrating new technologies like AI and enhanced game formats to grow presence globally.
Ongoing expansion in the Americas, Asia, and new regulated markets in Europe and Latin America are strategic priority areas.
Maintains dedicated R&D teams focusing on game streaming technology, dealer training tech, and platform performance optimization.
Incorporates trends like multi-camera HD streaming, mobile optimization, AI for game management, and API-first integration approach.
No explicit startup support programs documented, though involved in continual ecosystem engagement through partnerships.
Evolution holds a dominant share in the live dealer segment globally, recognized as the market leader in live casino solutions.
Primary competitors include Playtech, Authentic Gaming, Ezugi, and Pragmatic Play Live.
Competitive advantages are its scale of live dealer operations, quality of streaming technology, broad multi-game portfolio, and regulatory compliance.
Serves Europe, North America, Latin America, Asia, and parts of Africa with multiple licenses.
Target customers are licensed online casino operators, land-based casinos seeking integrated solutions, and white-label platforms.
Offers white-label solutions for operators wanting to launch live casinos under their own brand with Evolution’s backend support.
Pricing models typically include revenue share, fixed licensing fees, or hybrid models negotiated per operator.
Uses partner promotions, integrated marketing campaigns through operator channels, and regular content updates to drive engagement.
Distribution through direct B2B partnerships with operators, aggregators, and platform providers globally.
Offers over 40 live dealer game variants in standard integration packages.
Supports live dealer table games like blackjack, roulette, baccarat, poker, wheel-based games, and some innovative game shows.
Extensive live dealer game support is core to the product offering.
No comprehensive VR/AR games currently; primarily focused on HD live streaming.
Some support for operator-hosted tournaments and competitions integrated via API.
Not a primary focus; progressive jackpot systems are limited or operator-specific.
Multi-player gaming supported via live dealer games with multiple participants.
Player chat functionality is available during live dealer games for social interaction.
Ability to create private tables for VIP players or bespoke operator needs.
Supports various side bets on card games depending on game variant rules.
Limited built-in achievement systems, mostly enabled via operator platforms.
Basic gamification supported through operator platforms; Evolution focuses primarily on game quality.
Operators can customize game lobbies and interface to some extent using API capabilities.
Different game speed options provided to match player preferences and regulatory boundaries.
Auto-play functionality is not generally applicable to live dealer games.
Supports access to game history, including card hands and past bets, available through back office.
Some replay functions for hand history review in card games for dispute resolution.
Supports multiple currencies including fiat and cryptocurrencies for player deposits and bets.
Real-time currency conversion is possible depending on operator wallet integration.
Supports cryptocurrency payments and integration depending on operator policies.
No confirmed extensive blockchain integration currently reported.
Products are built on scalable, cloud-compatible architectures designed for multi-device streaming.
Supports cloud deployment to ensure scalability and resilience.
Uses containerization technologies like Docker to support deployment and scaling.
Supports various enterprise-grade databases to handle player data and transactions.
Architecture suggests microservices for modular game and platform services deployment.
Provides robust APIs for game integration, back-office management, and player data exchange.
RESTful API support is standard for third-party operator integration.
GraphQL support is generally not publicly specified.
Supports JSON and XML for data exchange.
Real-time updates supported for game state, bets, and player interactions.
Uses secure protocols including HTTPS and WebSocket.
WebSocket supported for live real-time game streaming and interaction.
Requires sufficient bandwidth for HD multi-camera streaming, typically broadband or higher.
Supports data caching to optimize performance and reduce latency.
Employs CDN support for efficient content delivery worldwide.
Load balancing is an integral part of the scalable architecture.
Supports automatic scaling in cloud environments to handle peak loads.
Integrated monitoring systems track performance and operational health.
Centralized logging enabled for operational transparency and issue troubleshooting.
Built-in analytics for operator reporting and player behavior tracking.
Supports A/B testing for game variants and feature optimization.
Provides sandbox environments for testing integration before production launch.
API versioning is supported to ensure backward compatibility.
Provides SDKs, documentation, and testing tools for integration support.
SDKs available for common programming languages such as JavaScript, Java, and C#.
Uses automated testing processes in development and deployment cycles.
Employs continuous integration and continuous deployment tools for smooth updates.
Supports blue-green deployment strategy for zero downtime updates.
Rollback mechanisms are in place to revert to previous stable versions if needed.
Continuous performance monitoring integrated into platform operations.
Implements distributed tracing for microservice performance analysis.
Uses profiling tools to optimize game and platform performance.
Some support for hot-swapping game components with minimal downtime.
Primarily cloud-hosted; on-premise requires standard server specs for high-performance streaming.
Supports multi-tenancy allowing multiple operators to use shared infrastructure securely.
Scales to support thousands of concurrent users depending on operator setup.
Horizontal scaling supported to expand capacity dynamically.
Optimized for low latency with multi-camera HD streaming to ensure seamless player experience.
Global geographic distribution of content delivery points and studios.
Disaster recovery plans and geographically redundant data centers are in place.
Live dealer games are not provably fair in blockchain sense but are independently audited for fairness.
Offers custom game creation options for operators with special requests.
Provides white-label solutions to customize branding and game lobbies.
Includes tools to create promotional campaigns integrated with live games.
Supports seasonal and event-based game content updates.
Enables zero-downtime updates through advanced deployment practices.
Allows configurable RTP settings compliant with regulatory requirements.
Not applicable for live dealer games, generally relevant for slot products.
Fully cross-platform supporting desktop, mobile, and tablet devices seamlessly.
Games are optimized for all screen sizes and orientations.
No offline mode; live streaming requires continuous internet connection.
Live games are proprietary streaming solutions, not built on Unity or Unreal engines.
All games use HTML5 technology for browser compatibility.
Supports integration with various third-party systems including payment gateways and CRM.
Integration available with casino management systems through APIs.
Supports multiple payment gateway integrations depending on operator configurations.
Can integrate with CRM systems for player management via API.
Integrates marketing tools for player retention and promotion management.
Supports affiliate program integration for player acquisition.
Compatible with business intelligence tools for analytical reporting.
Supports compliance and regulatory reporting through built-in and customizable reporting tools.
Supports multiple user registration methods as per operator setup.
Supports two-factor authentication through operators’ platforms for enhanced security.
Can integrate with third-party KYC providers for identity verification.
Supports automated document verification via third-party integrations.
Integration with age verification systems to ensure regulatory compliance.
Supports geolocation verification to restrict play in unlicensed jurisdictions.
Provides self-exclusion and other responsible gaming tools.
Supports configurable betting and deposit limits.
Supports player cooling-off periods.
Integrated player behavior monitoring in compliance with responsible gaming standards.
Generates alerts for suspicious activity detection.
Supports VIP and loyalty programs with customizable tiers.
Operators can assign personal managers to VIP clients using the platform.
Enables player segmentation analytics for targeted marketing.
Integrates loyalty and rewards points systems.
Supports personalized bonuses via operator CRM tools.
Referral program support available through operators.
Supports affiliate program management.
Fully integrates with CRM platforms for player relationship management.
Supports email marketing integration for player engagement.
Supports SMS notification integration.
Push notifications support depending on operator app/platform.
Supports complaint handling systems through operator customer service platforms.
Provides or supports live chat between players and dealers/customer support.
Supports multi-level operator support workflows.
Multilingual customer and technical support capabilities.
Provides knowledge base resources for operators and dealers.
Supports video verification technologies through integrations.
Provides features for account blocking for regulatory or security reasons.
Supports temporary account freezing features.
Password recovery mechanisms supported via operator platforms.
Fully compliant with GDPR data protection regulations.
Supports user data deletion upon request as per privacy laws.
Allows export of user data as required by regulations.
Integrates a wide range of payment systems including e-wallets, credit cards, crypto.
Supports bank transfer payment methods through operator integrations.
Supports cryptocurrency payments per operator implementation.
Compatible with leading e-wallets integration.
Supports mobile payment solutions prevalent in operator markets.
Supports prepaid card payment options.
Supports instant deposit capabilities for player convenience.
Scheduled deposit features available via operator systems.
Supports fast withdrawal processing dependent on operator banking partnerships.
Automated withdrawal processing supported depending on operator policies.
Configurable deposit and withdrawal limits per responsible gaming policies.
Supports multiple currencies including fiat and crypto.
Provides automatic currency conversion features depending on operator wallet setup.
Supports simultaneous fiat and cryptocurrency play as per operator configuration.
No public information on DeFi integration currently.
No specific crypto staking support reported.
Does not provide escrow services directly; depends on operator financial systems.
No specific multi-signature crypto payment feature publicly documented.
Complies with AML regulations via operator partnerships and systems.
Supports transaction screening integrated via operator compliance tools.
Integrates sanctions list checks through compliance services.
Facilitates suspicious activity reporting to regulatory bodies.
Provides tools for tax accounting assistance through reporting modules.
Automated generation of standard reports.
Can integrate with various tax systems as required by jurisdictions.
Supports transaction fee accounting tracking.
Supports payment reconciliation processes integrated with operator systems.
Operators handle chargebacks; platform supports transactional transparency.
Fraud detection integrated via compliance and risk management systems.
Supports 3D Secure authentication for card transactions.
Supports credit risk assessment via operator tools.
No standard support for installment payments.
No public info on buy-now-pay-later service integration.
Supports corporate banking where applicable through operator infrastructure.
Automated refund processes supported depending on operator policies.
Holds multiple security certificates for platform security and provider compliance.
Complies with ISO 27001 standards for information security management.
Compliant with PCI DSS for handling payment card data securely.
Fully compliant with GDPR security requirements.
Licensed and certified by Alderney, UKGC, Belgium Gaming Commission, and others.
Holds eCOGRA certification or equivalent for fair gaming.
Games tested by GLI or equivalent agencies for compliance.
Certified by iTech Labs for software and platform standards.
Undergoes regular security audits by internal and external parties.
Conducts periodic penetration testing.
No public records on dedicated bug bounty programs.
Employs encryption at rest protocols to secure data.
Data encryption in transit using TLS/SSL protocols.
Implements end-to-end encryption for critical communications.
Uses professional key management systems for cryptographic operations.
Utilizes hardware security modules (HSM) to secure cryptographic keys.
Integrated intrusion detection systems (IDS) in network security.
Employs DDoS protection mechanisms at infrastructure level.
Uses firewall and web application firewall (WAF) protections.
Implements rate limiting to prevent abuse and overload.
Continuous security monitoring of systems and networks.
Integrated with SIEM tools for security event management.
Automated alerts for security incidents are configured.
Established incident response processes and teams.
Comprehensive backup and disaster recovery systems implemented.
Supports geographic redundancy for data and services.
Defined Recovery Time Objective (RTO) and Recovery Point Objective (RPO) in place.
Robust business continuity plans to mitigate disruptions.
Strict access control policies with multi-factor authentication.
Role-based access control implemented for internal systems.
Maintains detailed audit trails for all operational actions.
Built-in analytic tools for game and player data analysis.
Supports real-time analytics for player behavior and operational insights.
Provides operator dashboards for comprehensive management.
Supports custom report generation tailored to operator needs.
Automated generation of standard reports.
Reporting can be scheduled and automated.
Supports exporting data in common formats for external analysis.
Data mining supported through analytics modules.
Employs predictive analytics for player behavior and risk management.
Uses machine learning analytics for optimization and fraud detection.
Captures and analyzes player behavior for operational improvement.
Supports cohort analysis for marketing and retention strategies.
Provides lifetime value calculations for customer retention.
Uses predictive tools for churn prevention.
Provides revenue optimization tools via analytics.
Offers multiple technical support channels including phone, email, and live chat.
Provides 24/7 technical support for operators globally.
Support structured in multi-tier levels for issue resolution.
Remote diagnostics capabilities for troubleshooting.
Provides onsite support as required for major clients.
Uses ticketing systems for issue tracking.
Service level agreements (SLAs) exist to guarantee uptime and support response times.
Offers priority support for VIP clients and critical issues.
Assigns dedicated account and support managers to key clients.
Provides migration assistance to operators switching platforms or integrating Evolution games.
