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Evolution Gaming is a leading provider of live casino solutions known primarily for its immersive live dealer games; it has expanded to offer RNG (Random Number Generator) certified digital casino games that combine RNG technology with live casino features for a comprehensive gaming experience.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Evolution Gaming operates as a game provider and software developer specializing in live casino games and RNG-based casino games as part of its portfolio.

What is the primary purpose and target market of this product?

Its products mainly serve the online casino market, targeting online gambling operators who want to offer players authentic live dealer games and RNG-powered games with certified fairness.

Which specific gambling verticals does this product serve?

Evolution Gaming serves online casino verticals primarily, including live casino, RNG table games, and live game shows; it also caters to mobile and desktop platforms but does not focus on sportsbook.

Is this product designed for B2B or B2C operations?

Evolution Gaming operates on a B2B business model, licensing its software and games to online casino operators worldwide.

What makes this product unique in the market?

Evolution’s unique features include its live dealer streaming technology combined with RNG-certified games, integration of live and RNG elements in products, advanced 3D animation for RNG games, and a ‘Go Live’ button to switch between RNG and live experiences seamlessly.

What is the name of the company that developed this product?

Evolution Gaming

In what year was the company founded?

Evolution Gaming was founded in 2006.

In which countries is the company registered?

The company is registered primarily in Malta and Sweden, with a presence in other regulated jurisdictions.

Where is the main office located and are there regional offices?

Primary offices are located in Malta, Sweden, and additional regional hubs in North America, Europe, and Asia for operational coverage.

How many years has this product been on the market?

Evolution Gaming has been on the market for approximately 19 years since its founding in 2006.

How many employees work on this product's development?

Evolution employs a large development team reportedly numbering in the several hundreds, including expert mathematicians and software engineers specializing in live and RNG game development.

What languages is this product's interface available in?

Their products support all major languages relevant to target markets, including English, German, Spanish, French, Swedish, Russian, and more.

Does this product support localization for different regions?

Evolution provides robust regional localization including language, cultural adaptations, currency support, and regulatory compliance for multiple global markets.

What is the company's mission and philosophy?

The company’s mission is to innovate and deliver the most immersive and trustworthy online casino experiences by combining live human interaction with cutting-edge RNG technology.

Is the company publicly traded or privately held?

Evolution Gaming is a publicly traded company listed on the Nasdaq Stockholm exchange.

What awards and certifications has this product received?

Evolution has received numerous industry awards for innovation and live casino excellence, and its RNG games are certified by leading testing labs including GLI and eCOGRA.

Does the company participate in professional gambling industry associations?

The company is a member of several professional gaming industry associations such as EGBA (European Gaming and Betting Association) and other regional regulatory bodies.

What are the main milestones in this product's development history?

Key milestones include launching the First Person Gaming RNG portfolio in 2018, expanding live and RNG hybrid games, acquisitions of NetEnt and Red Tiger to broaden offerings, and OSS platform integration.

Are there plans for IPO or investment attraction for the company?

Evolution completed its IPO on Nasdaq Stockholm in 2015 and continues to attract strategic investments to fuel product expansion.

Does the company offer partner programs for integrators?

Evolution offers partner programs for integration partners and operators providing technical support, marketing assistance, and co-operation incentives.

What is the company's corporate social responsibility approach?

The company emphasizes fair play, responsible gambling, and promotes transparency through certified RNGs and live dealer integrity measures.

Does the company support responsible gambling initiatives?

Evolution supports responsible gambling initiatives through features such as self-exclusion tools, player protection policies, and collaboration with responsible gambling organizations.

What environmental standards does the company follow?

Evolution aligns with industry best practices for environmental responsibility and sustainability, although specific certifications are not publicly detailed.

Does the company offer training and certification programs for users of this product?

The company provides training and certification programs for operator staff on product use, compliance, and game management.

What is the product development strategy for the next 5 years?

The 5-year development strategy focuses on expanding RNG and hybrid live offerings, enhancing player experiences with AI and advanced graphics, and entering new regulated markets.

Are there plans to expand this product to new geographical markets?

Evolution plans further geographic expansion into emerging markets such as North America, Latin America, and Asia while strengthening presence in Europe.

Does the company have research and development departments?

The company maintains dedicated R&D teams specializing in RNG algorithms, live streaming technologies, UX/UI innovation, and mobile optimization.

Does the company support startups and innovative projects?

While not prominently known for startup incubations, Evolution collaborates with innovative technology partners and invests in internal innovation programs.

What is this product's market share in its segment?

Evolution holds a leading market share in the live casino segment globally, increasingly expanding its share in the RNG casino games sector.

Who are the main competitors of this product?

Main competitors include Playtech, NetEnt (now owned by Evolution), Pragmatic Play, Authentic Gaming, and Microgaming.

What is this product's competitive advantage?

Evolution’s competitive advantages lie in its live dealer leadership combined with certified RNG technology, seamless integration, and high-quality immersive game design.

Which geographical regions does this product currently serve?

Evolution serves markets across Europe, North America, Asia, and Latin America, operating in licensed regulated jurisdictions worldwide.

What is the target customer profile for this product?

The provider targets online casino operators seeking premium live and RNG gaming solutions that comply with strict regulatory requirements.

Does this product offer white-label solutions?

Evolution offers white-label solutions primarily via its extensive OSS platform, enabling operators to access a broad portfolio through a single integration.

What is the pricing model for this product?

Pricing is generally commission-based, with fees calculated as a percentage of operator winnings, supplemented by monthly dedicated table fees and setup charges.

Does this product offer flexible licensing options?

Flexible licensing is offered to operators, typically requiring regulatory compliance in target markets and integration via the OSS platform.

What is the go-to-market strategy for this product?

Evolution’s go-to-market strategy leverages innovation leadership, partnerships with major operators, event presence, and continuous new game launches to maintain engagement.

Does the company have reseller or distributor networks for this product?

Its distribution is primarily direct to operators and via reseller partnerships integrated through its OSS platform.

How many games are included in this product's basic package?

The basic RNG and live casino package offers dozens of games, with Evolution reporting releasing over 88 new games in 2022 alone, targeting 100+ in 2023.

What types of games does this product support (slots, table games, live dealer, etc.)?

Supports a wide range of games including live dealer table games, RNG slots, live game shows, and hybrid game formats.

Does this product support live-dealer functionality?

Full live dealer game support with multi-camera streams, real dealers, and real-time interaction.

Is there support for VR/AR games in this product?

Currently, Evolution does not widely support VR or AR games as core offerings but monitors technological trends for future integration.

Does this product support tournaments and competitions?

Tournament and competition formats are supported via operator platforms using Evolution’s game portfolio features.

Is there a progressive jackpot system in this product?

Progressive jackpot systems are available within selected slot and live game offerings.

Does this product support multiplayer gaming?

Multiplayer gaming is supported particularly in live dealer games, with multiple players able to join the same table.

Are there social features in this product's games?

Limited social features, mostly focusing on player interaction in live games and operator-implemented social engagement tools.

Does this product support player chat functionality?

Player chat functionality is supported in live dealer environments but generally not in RNG-only games.

Is there ability to create private tables in this product?

Operators can offer private tables with custom branding and dedicated dealers for VIP players.

Does this product support side-bets in card games?

Side bet options are available in various card games to enhance gameplay variety.

Is there an achievement and rewards system in this product?

The platform allows operators to implement achievement and reward systems but specifics vary by operator customization.

Does this product support gamification (levels, experience, badges)?

Supports gamification elements such as levels, badges, and experience points to boost player engagement.

Is there ability to personalize gaming interface in this product?

Interface personalization is possible via operator customization, including language, branding, and layout adjustments.

Does this product support different game speeds?

Different game speeds can be configured depending on game type and operator preferences.

Is there auto-play functionality for slots in this product?

Auto-play functionality is supported especially in RNG slots for player convenience.

Does this product support game history for players?

Game history features are included to allow players and operators to view past game outcomes.

Is there replay functionality for disputed situations in this product?

Some games offer replay functionality to resolve disputes or enhance player trust.

Does this product support multiple currencies in games?

Games support multiple currencies based on operator and regional requirements.

Is there real-time currency conversion in this product?

Real-time currency conversion can be integrated depending on the operator’s back-office capabilities.

Does this product support cryptocurrency gaming?

Cryptocurrency gaming is supported in select markets, depending on operator acceptance and regulation.

Is there blockchain technology integration in this product?

No public information confirms blockchain technology integration in Evolution games.

What technological platforms is this product based on?

Evolution’s products are built on web technologies including HTML5 and advanced streaming platforms.

Which operating systems does this product support?

Supported on all major operating systems including Windows, MacOS, iOS, and Android.

Does this product support cloud deployment?

Products support cloud-based deployment for scalability and global distribution.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

Containerization technologies like Docker and Kubernetes compatibility are industry standard but not specifically verified for Evolution.

Which databases does this product support?

Databases commonly supported include SQL-based systems; specific Evolution details are not publicly available.

Does this product support microservices architecture?

Microservices architecture is industry best practice for scalable gaming platforms though no explicit public confirmation for Evolution.

What APIs does this product provide for integration?

Evolution provides APIs for integration with operator platforms through their One Stop Shop (OSS) platform.

Does this product support RESTful API?

RESTful API support is standard to allow for seamless integration.

Is there GraphQL support in this product?

No specific public information confirms GraphQL API support.

What data formats does this product support for exchange (JSON, XML, etc.)?

Common data formats supported include JSON and XML for data exchange.

Does this product support real-time updates?

Real-time updates for game state and player actions are enabled to support live interaction.

Which communication protocols does this product use?

Uses secure web communication protocols including HTTPS and WebSocket.

Does this product support WebSocket for online games?

WebSocket support is implemented to maintain real-time connectivity for live games.

What are the network bandwidth requirements for this product?

Bandwidth requirements vary by game type; live dealer games require higher bandwidth for HD streaming, while RNG games require minimal bandwidth.

Does this product support data caching?

Data caching mechanisms are utilized for performance optimization.

Which CDNs does this product support for content delivery?

Content Delivery Networks (CDN) support is used for efficient global content distribution.

Does this product support load balancing?

Load balancing support is implemented to ensure consistent game performance.

Does this product support automatic scaling?

Automatic scaling of services is a common industry feature for demand management though Evolution-specific detail is not public.

Which monitoring systems are integrated with this product?

Monitoring systems are integrated for performance, uptime, and security.

Does this product support centralized logging?

Centralized logging is employed for system diagnostics and auditing.

Which analytics systems are built into this product?

Built-in analytics tools help operators monitor game performance and player behavior.

Does this product support A/B testing?

A/B testing is supported for game features and operator optimizations.

Is there ability to create sandbox environments in this product?

Sandbox environments are provided for operators to test and validate game deployment.

Does this product support API versioning?

API versioning is supported to maintain backward compatibility.

What development tools does this product provide?

Various development tools and SDKs are provided to support integration and customizations.

Does this product offer SDK for various programming languages?

SDKs likely available for common languages such as JavaScript, but specific languages are not publicly confirmed.

Does this product support automated testing?

Automated testing systems are part of quality assurance frameworks.

What continuous integration/deployment tools are available for this product?

Continuous integration and deployment tools are standard in Evolution’s software development lifecycle.

Does this product support blue-green deployment?

Blue-green deployment strategies are industry best practice; specific confirmation for Evolution is not publicly available.

Is there rollback capability in case of issues with this product?

Rollback capabilities to previous software versions are generally supported in gaming platforms.

Which performance monitoring systems are integrated with this product?

Performance monitoring tools are integrated for live service assurance.

Does this product support distributed tracing?

Distributed tracing support is likely implemented for debugging complex transactions.

Are there built-in profiling tools in this product?

Profiling tools are used for performance tuning and resource management.

Does this product support hot-swapping of components?

Hot-swapping of components during runtime is a sophisticated feature that may apply in Evolution’s architecture though publicly unconfirmed.

What are the hardware requirements for deploying this product?

Hardware requirements depend on operator deployment but typically include standard server infrastructure for cloud or dedicated hosting.

Does this product support multi-tenancy?

Multi-tenancy support is standard for serving multiple operators on shared infrastructure.

What is the maximum number of concurrent users this product can handle?

Specific maximum concurrent users supported is not publicly disclosed but designed to handle large-scale global player volumes.

Does this product support horizontal scaling?

Horizontal scaling is implemented to manage expanding user load and maintain performance.

What are the latency characteristics of this product?

Low latency is a core feature in Evolution’s streaming architecture to ensure real-time interaction.

Does this product support geographic distribution?

Supports geographic distribution with regional data centers to reduce lag and enhance player experience.

Are there disaster recovery capabilities in this product?

Disaster recovery processes and backups are integral to ensure service continuity.

Does this product support provably fair algorithms?

Provably fair algorithms are generally not used by Evolution, which relies on certified RNG and live dealer transparency instead.

Is there ability to create custom games in this product?

Custom game creation is supported primarily via operator collaborations and dedicated table customizations.

Does this product support white-label solutions for games?

White-label game solutions are available within Evolution’s OSS platform offerings.

Are there tools for creating promotional campaigns in games within this product?

Tools for creating in-game promotional campaigns and bonuses are provided for operators.

Does this product support seasonal content?

Seasonal themed content is periodically released to maintain player interest.

Is there ability to update games without downtime in this product?

Zero-downtime updates are implemented to ensure continuous availability during game and platform updates.

Does this product support different RTP settings?

Different RTP (Return To Player) settings can be configured as per jurisdictional requirements.

Is there a volatility system for slots in this product?

Slot volatility options are configurable within RNG slot titles.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Fully cross-platform support ensures gaming on desktop, mobile, and tablet devices.

Is there optimization for different screen sizes in this product?

Games are optimized for a variety of screen sizes and devices.

Does this product support offline mode for some games?

Offline mode is not supported as games require real-time RNG or live streaming.

Is there integration with game engines like Unity/Unreal in this product?

Primarily uses proprietary engines, with HTML5 front-end; no specific integration with Unity or Unreal reported.

Does this product support HTML5 for all games?

All Evolution games support HTML5 for seamless browser-based access without plugins.

What third-party integrations does this product support?

Integrates with third-party systems for payment, CRM, and compliance.

Does this product integrate with existing casino management systems?

Supports casino management system (CMS) integration to streamline operator workflows.

Are there payment gateway integrations available in this product?

Integrates with multiple payment gateways via operators’ platforms.

Does this product support CRM system integrations?

CRM system integration support is provided to operators for player management.

What marketing tools does this product integrate with?

Marketing tool integration is available to facilitate player retention and promotions.

Does this product support affiliate system integrations?

Affiliate program tracking integrations supported through operator systems.

Are there business intelligence tool integrations in this product?

Business intelligence tools integration is available for data-driven operator decisions.

Does this product support compliance and regulatory reporting integrations?

Supports compliance and regulatory reporting for licensed jurisdictions.

What user registration methods does this product support?

User registration methods depend on operator implementation, often including email and social logins.

Does this product support two-factor authentication?

Two-factor authentication is supported to enhance player security.

Is there an identity verification system (KYC) in this product?

Supports identity verification systems compliant with KYC requirements.

Does this product support automated document verification?

Automated document verification tools are integrated for faster compliance.

Is there integration with age verification systems in this product?

Age verification systems are supported as part of regulatory compliance measures.

Does this product support geolocation verification?

Geolocation services are integrated to enforce jurisdictional restrictions.

Is there a player self-exclusion system in this product?

Player self-exclusion systems are supported for responsible gambling.

Does this product support deposit and betting limits?

Deposit and betting limits features are supported via operator controls.

Are there cooling-off periods supported in this product?

Cooling-off period options for players are implemented.

Does this product support gaming behavior monitoring?

Player behavior monitoring tools support responsible gambling initiatives.

Are there alerts for suspicious activity in this product?

Systems for detecting and alerting suspicious activities are in place.

Does this product support VIP programs?

Support for VIP programs and exclusive services for high-value players.

Are there personal managers for VIP players in this product?

Personal account managers are available for VIP clients.

Does this product support player segmentation?

Supports player segmentation for personalized marketing and service.

Is there a loyalty system with point accumulation in this product?

Loyalty point systems are supported to reward player activity.

Does this product support personalized bonuses?

Personalized bonus features can be implemented by operators.

Is there a referral system in this product?

Referral system support is available as part of operator marketing tools.

Does this product support affiliate programs?

Affiliate program support is integrated through operator platforms.

Is there CRM system integration in this product?

CRM integration is provided to assist operators in managing customer relations.

Does this product support email marketing?

Email marketing tool integration is supported.

Are SMS notifications available in this product?

SMS notification support is available depending on operator configuration.

Does this product support push notifications?

Push notifications are supported for player engagement.

Is there a complaints and support system in this product?

Complaint handling and support systems are part of operator services.

Does this product support live chat with customer support?

Live chat customer support is typically offered by operators using Evolution’s platform.

Is there a multi-level support system in this product?

Multi-level support systems are standard in operator ecosystems integrating Evolution.

Does this product support customer service in multiple languages?

Customer support is provided in multiple languages through operators.

Is there a knowledge base for self-service in this product?

Knowledge bases for self-service are often maintained by operators.

Does this product support video verification?

Video verification tools for KYC may be integrated through operator solutions.

Does this product support temporary account freezing?

Temporary account freezing options are implemented.

Is there a password recovery system in this product?

Password recovery systems are included in player account management.

Does this product comply with GDPR for user data?

GDPR compliance is actively maintained for user data privacy and protection.

Is there a right to data deletion in this product?

Support for user data deletion rights is part of compliance policies.

Does this product support user data export?

User data export facilities are provided as required by regulation.

Which payment systems are integrated with this product?

Supports integration with multiple payment systems via operators.

Does this product support bank transfers?

Bank transfer payment methods can be integrated via operators.

Is there cryptocurrency payment support in this product?

Cryptocurrency payments support depends on operator and jurisdiction.

Does this product support e-wallets?

E-wallet payment methods are supported.

Is there mobile payment support in this product?

Mobile payment methods are available through operator integration.

Does this product support prepaid cards?

Prepaid card support is generally available.

Is there an instant deposit system in this product?

Instant deposit systems are supported depending on operator and payment method.

Does this product support scheduled deposits?

Scheduled deposit options depend on operator implementation.

Is there a fast withdrawal system in this product?

Fast withdrawal processing is supported with operator and payment provider cooperation.

Does this product support automated withdrawal processing?

Automated withdrawal processing is implemented in collaboration with operators.

Are there limits on deposits and withdrawals in this product?

Deposit and withdrawal limits are configurable for compliance.

Does this product support multi-currency operations?

Multi-currency support is provided to accommodate international players.

Is there automatic currency conversion in this product?

Automatic currency conversion may be supported depending on operator backend.

Does this product support both fiat and cryptocurrencies simultaneously?

Simultaneous fiat and cryptocurrency support depends on operator offerings and regulations.

Is there integration with DeFi protocols in this product?

No verified information on decentralized finance (DeFi) integration.

Does this product support cryptocurrency staking?

No confirmed support for cryptocurrency staking.

Is there an escrow system for large transactions in this product?

No public data available about escrow systems for transactions.

Does this product support multi-signature for crypto payments?

No public confirmation of multi-signature support for crypto payments.

Is there an anti-money laundering (AML) system in this product?

Anti-money laundering systems are integrated to comply with regulatory requirements.

Does this product support automatic transaction screening?

Automated transaction screening is used to detect suspicious financial activities.

Is there integration with sanctions lists in this product?

Sanctions list integration is part of compliance controls.

Does this product support suspicious activity reporting?

Suspicious activity reporting is supported for regulatory compliance.

Is there a tax accounting system in this product?

Tax accounting systems are generally integrated through operator platforms.

Does this product support automatic report generation?

Automated report scheduling and generation features are available.

Is there integration with tax systems in this product?

Tax system integration support is available via operator systems.

Does this product support transaction fee accounting?

Transaction fee accounting systems are implemented.

Is there a payment reconciliation system in this product?

Payment reconciliation support is included.

Does this product support chargeback handling?

Chargeback handling mechanisms are supported by operators and payment providers.

Is there a fraud detection system for payments in this product?

Fraud detection systems for payments are integrated.

Does this product support 3D Secure authentication?

3D Secure authentication support is included for payment security.

Is there a credit risk assessment system in this product?

Credit risk assessment tools may be integrated.

Does this product support installment payments?

No public data on installment payment support.

Is there integration with buy-now-pay-later services in this product?

Buy-now-pay-later (BNPL) integration is not publicly confirmed.

Does this product support corporate banking for B2B clients?

Corporate banking support exists for B2B financial operations.

Is there an automatic refund system in this product?

Automatic refund systems are implemented as per operator policies.

What security certificates does this product have?

Evolution holds valid security certifications in line with industry standards.

Does this product support ISO 27001 compliance?

ISO 27001 compliance is supported to maintain information security management.

Is there PCI DSS certification for this product?

PCI DSS certification support is ensured for handling payment card data securely.

Does this product support GDPR compliance?

Full GDPR compliance ensures user data protection and privacy.

Is there certification from gambling commissions for this product?

Evolution’s RNG and games are certified by multiple gambling commissions and testing labs including GLI and eCOGRA.

Does this product support eCOGRA certification?

Games RNGs are certified by eCOGRA verifying fair play.

Is there GLI testing for games in this product?

GLI testing is a key certification part of Evolution’s RNG validation process.

Does this product support iTech Labs certification?

iTech Labs certification support is part of industry-standard third-party testing, though direct Evolution certification not explicitly stated.

Are there regular security audits for this product?

Regular security audits are conducted to ensure system integrity.

Does this product support penetration testing?

Penetration testing is regularly performed to identify and mitigate vulnerabilities.

Are there bug bounty programs for this product?

No public information on a formal bug bounty program.

Does this product support data encryption at rest?

Data encryption at rest is implemented to protect stored information.

Is there data encryption in transit in this product?

Data encryption in transit, using SSL/TLS protocols, is standard practice.

Does this product support end-to-end encryption?

End-to-end encryption is used especially on sensitive player data and communication channels.

Is there a key management system in this product?

Robust key management systems are utilized to secure cryptographic keys.

Does this product support hardware security modules (HSM)?

Hardware security modules (HSM) support is commonly used for high-level key storage and cryptographic operations.

Is there an intrusion detection system in this product?

Intrusion detection systems are in place to monitor and prevent unauthorized access.

Does this product support DDoS protection?

DDoS protection mechanisms are implemented to safeguard services from attacks.

Are there firewall and WAF protection in this product?

Firewalls and web application firewalls (WAF) protect the infrastructure.

Does this product support rate limiting?

Rate limiting is applied to defend against abuse or flooding.

Is there a security monitoring system in this product?

Continuous security monitoring systems are active.

Does this product support SIEM integration?

Integration with Security Information and Event Management (SIEM) systems supports incident detection.

Are there automatic alerts for incidents in this product?

Automated alerts notify security teams of potential incidents.

Does this product support incident response procedures?

Structured incident response procedures are established.

Is there a backup and disaster recovery system in this product?

Comprehensive backup and disaster recovery systems ensure data and service integrity.

Does this product support geographic redundancy?

Geographic redundancy is implemented for critical services to ensure uptime.

Are there RTO/RPO guarantees for this product?

Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) are defined to meet business continuity.

Does this product support business continuity planning?

Business continuity plans support uninterrupted operations.

Is there an access control system in this product?

Access control policies restrict system and data access.

Does this product support role-based access control?

Role-based access control (RBAC) is implemented to govern user permissions.

Is there an audit trail for all actions in this product?

Complete audit trails track all significant actions for compliance and security.

What built-in analytical tools are available in this product?

Platform includes built-in analytical tools for operators.

Does this product support real-time analytics?

Real-time analytics capabilities support monitoring.

Are there operator dashboards in this product?

Available operator dashboards provide operational insights.

Does this product support custom reports?

Custom report generation is supported.

Is there automatic report generation in this product?

Automated report scheduling and generation features are available.

Does this product support scheduled reporting?

Scheduled reports can be configured for regular delivery.

Is there data export in various formats from this product?

Data export supports common formats like CSV, XML, and JSON.

Does this product support data mining functionality?

Data mining functionalities assist in extracting insights.

Is there predictive analytics in this product?

Predictive analytics tools are used to optimize player engagement.

Does this product support machine learning for analytics?

Machine learning techniques are applied for advanced analytics.

Is there player behavior analytics in this product?

Detailed player behavior analytics support personalized gaming experiences.

Does this product support cohort analysis?

Cohort analysis is available to evaluate grouped player data.

Are there LTV (lifetime value) calculations in this product?

Lifetime value (LTV) calculations assist in customer segmentation.

Does this product support churn prediction?

Churn prediction models help operators retain players.

Are there revenue optimization tools in this product?

Revenue optimization tools are integrated.

What technical support channels are available for this product?

Technical support is provided through multiple channels including email and phone.

Does this product offer 24/7 technical support?

24/7 support availability is offered for critical issues.

Is there a multi-level support system for this product?

Multi-level support teams handle various escalation levels.

Does this product support remote diagnostics?

Remote diagnostics capabilities facilitate troubleshooting.

Is there on-site support available for this product?

On-site support is available for select clients.

Does this product support a ticketing system?

Support ticketing systems track and manage requests.

Are there SLA guarantees for support of this product?

Service Level Agreements (SLAs) guarantee uptime and issue resolution.

Does this product offer priority support for critical clients?

Priority support is available for high-value operators.

Are there dedicated support managers for this product?

Dedicated account managers assist key clients.

Does the company offer migration assistance for this product?

Migration assistance is offered for operators switching to Evolution’s platform.