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Ezugi is a global B2B provider specializing in next-generation live dealer casino platforms, offering live casino and lottery gaming solutions with a focus on immersive, high-quality streaming and localized content for online operators worldwide since 2012. Their platform integrates live video with multilingual and multi-currency support, delivering engaging, customizable live dealer experiences.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Ezugi operates primarily as a live dealer game provider and software developer, delivering live casino platforms and games tailored for integration into online gambling operators' portfolios.

What is the primary purpose and target market of this product?

The primary purpose of Ezugi's products is to provide online casino operators, land-based casinos, and retail betting shops with a high-quality live dealer gaming experience that enhances player engagement through authentic, interactive live casino games, targeting regulated markets globally.

Which specific gambling verticals does this product serve?

Ezugi serves the online casino vertical prominently, particularly live dealer casino games such as blackjack, roulette, baccarat, plus live lottery and specialty games, with additional delivery capabilities to land-based casinos and retail betting shops.

Is this product designed for B2B or B2C operations?

Ezugi operates under a B2B business model, supplying its software and live dealer games exclusively to casino operators and platforms through API integration and turnkey solutions.

What makes this product unique in the market?

Unique features include high-definition multi-angle broadcasting from nine global studios, language and currency customization—including niche markets like India with games such as Teen Patti—and multi-operator, multi-channel delivery supporting private and public tables, side bets, and specialized business management tools.

What is the name of the company that developed this product?

Ezugi

In what year was the company founded?

Ezugi was founded in 2012.

In which countries is the company registered?

The company is primarily registered in the United Kingdom and holds licenses in Curacao, Isle of Man, and other regulated jurisdictions including certifications from European regulators.

Where is the main office located and are there regional offices?

Primary offices are located in London (UK), Tel Aviv (Israel), and Bucharest (Romania), with multiple live dealer studios spread globally including Bulgaria, Latvia, Colombia, and Romania.

How many years has this product been on the market?

Ezugi has been on the market for approximately 13 years since its founding in 2012.

How many employees work on this product's development?

The development team and employee count is reported to be around 300+ staff, including professional dealers and technical teams.

What languages is this product's interface available in?

Ezugi’s products and games support multiple languages, including English, Hindi, Turkish, and other regionally specific languages to cater to global markets.

Does this product support localization for different regions?

The platform offers extensive regional localization with language, currency, and game variant adaptations tailored for markets in Europe, Asia, Latin America, Africa, and niche regions such as India.

What is the company's mission and philosophy?

Ezugi’s mission is to provide innovative, immersive live dealer gaming experiences that combine cutting-edge technology with localized content to meet diverse player preferences worldwide, enhancing dealer and player interaction.

Is the company publicly traded or privately held?

Ezugi operates as a privately owned company and since 2019 has been part of the Evolution Gaming group, retaining its brand identity under the larger corporate umbrella.

What awards and certifications has this product received?

Ezugi has received industry awards including the EGR North America Award 2020 for Best New Game and certifications from SCG Bulgaria, iTech Labs, BMM Testlabs, RSG-Eclipse, and holds regulatory licenses from Curacao, Isle of Man, MGA recognition, among others.

Does the company participate in professional gambling industry associations?

Ezugi participates in professional gambling industry associations and complies with requirements from multiple regulatory authorities, using certifications that are recognized industry-wide for live dealer game providers.

What are the main milestones in this product's development history?

Key milestones include founding in 2012, expansion to nine global studios, acquisition by Evolution Gaming in 2019, obtaining Isle of Man software supplier license in 2024, and continuous expansion with regulated market certifications in Europe, the Americas, and Africa.

Are there plans for IPO or investment attraction for the company?

As a part of Evolution Gaming since 2019, Ezugi does not separately plan an IPO but benefits from Evolution’s publicly traded status and its continued strategic investments.

Does the company offer partner programs for integrators?

Ezugi offers partner programs for integrators including API integration, white-label platforms, operator management systems, payment gateway integration, and joint marketing support catering to casino operators.

What is the company's corporate social responsibility approach?

The company follows established corporate social responsibility practices focusing on ethical gambling, compliance with licenses, and supporting responsible gaming initiatives appropriate to its regulated markets.

Does the company support responsible gambling initiatives?

Ezugi supports responsible gambling initiatives by integrating tools for self-exclusion, betting limits, player behavior monitoring, and compliance with regulatory responsible gaming frameworks.

What environmental standards does the company follow?

Ezugi follows industry-standard environmental awareness and sustainability best practices within its operations and data centers but specific certifications or standards are not publicly detailed.

Does the company offer training and certification programs for users of this product?

The company provides training and certification programs for dealers and operators, ensuring professional live dealer conduct and operational excellence in studios globally.

What is the product development strategy for the next 5 years?

Ezugi’s five-year development strategy focuses on expanding localized live dealer content, advancing multi-channel delivery technology, improving mobile and retail integration, and increasing product customization and scalability.

Are there plans to expand this product to new geographical markets?

Ezugi plans continued geographic expansion into new regulated markets including further growth in Africa, Latin America, Asia, and North America supported by new licenses and local market partnerships.

Does the company have research and development departments?

Ezugi maintains dedicated research and development teams focused on live streaming technology, multi-platform integration, game design innovation, and player engagement systems.

Does the company support startups and innovative projects?

There is limited public information on direct startup support programs, but Ezugi promotes innovation through partnerships and flexible SDK/API integration allowing rapid deployment for new operators.

What is this product's market share in its segment?

Ezugi holds a significant share in the live dealer gaming segment globally, particularly within emerging markets such as Africa and India, and is recognized as an important player within Evolution Gaming's portfolio.

Who are the main competitors of this product?

Major competitors include Evolution Gaming (parent company), Playtech Live, Authentic Gaming, NetEnt Live (now also part of Evolution), and Pragmatic Play Live.

What is this product's competitive advantage?

Ezugi’s competitive advantages are its diversified game offerings with niche localized content, multi-studio HD broadcast capabilities, flexible integration, multi-language support, and strong presence in emerging markets.

Which geographical regions does this product currently serve?

Ezugi serves multiple regions, including regulated markets in Europe, the Americas (US states like New Jersey and Oklahoma), Latin America, Asia, Africa, and parts of Eastern Europe.

What is the target customer profile for this product?

The target customers are online casino operators, land-based casinos looking to offer online live dealer games, retail betting shops, and platforms needing scalable, customizable live dealer casino solutions.

Does this product offer white-label solutions?

Ezugi provides white-label solutions enabling operators to launch branded live casino offerings supported by integrated back office, payments, marketing, and CRM systems.

What is the pricing model for this product?

Ezugi typically uses licensing and revenue-sharing pricing models tailored to B2B clients, combined with white-label fees depending on integration depth and customization.

Does this product offer flexible licensing options?

The provider offers flexible licensing options including white-label agreements, turnkey platform licensing, and API-only integrations to suit various operator needs.

What is the go-to-market strategy for this product?

Ezugi’s go-to-market strategy involves partnerships with established operators and platforms, integrating seamlessly via API, regional localization, and leveraging Evolution's global footprint.

Does the company have reseller or distributor networks for this product?

Distribution relies on direct B2B partnerships with online operators, collaboration with platform providers, and reseller integration through third-party platforms.

How many games are included in this product's basic package?

Ezugi’s basic package includes more than 20 live dealer games, with over 70 tables available globally across its studios.

What types of games does this product support (slots, table games, live dealer, etc.)?

Supported games include live dealer games (blackjack, baccarat, roulette), live lottery, hybrid blackjack, live keno, and other table/poker variants including market-specific games like Andar Bahar and Teen Patti.

Does this product support live-dealer functionality?

Ezugi fully supports live dealer functionality with professional dealers streaming in HD from multiple studios 24/7, featuring interactive player-dealer engagement and live chat.

Is there support for VR/AR games in this product?

The provider currently does not have verified support or offerings in VR/AR gaming.

Does this product support tournaments and competitions?

Ezugi supports live tournament engines and integrated competition features designed to boost player engagement and operator promotional capabilities.

Is there a progressive jackpot system in this product?

Ezugi offers multi-level progressive jackpot systems integrated into their live games to enhance player incentives.

Does this product support multiplayer gaming?

Multiplayer gaming is inherent in their live dealer tables, allowing multiple players to simultaneously join a table and interact with the dealer and one another.

Are there social features in this product's games?

The platform includes social features such as live chat among players, dealer tipping, and interactive mini-games streamed alongside live sessions.

Does this product support player chat functionality?

Player chat is fully supported, enabling communication between players and between players and dealers, enhancing the immersive experience.

Is there ability to create private tables in this product?

Ezugi supports private tables that allow operators or players to create exclusive gaming sessions with customized settings.

Does this product support side-bets in card games?

Side bets are supported in card games, including blackjack and poker variants, enriching gameplay variety and increasing betting options.

Is there an achievement and rewards system in this product?

There is no specific public detail on a dedicated achievement or rewards system embedded in Ezugi games.

Does this product support gamification (levels, experience, badges)?

Ezugi incorporates gamification elements such as levels, experience tracking, and badges primarily on the operator's platform layer rather than directly in the live dealer games.

Is there ability to personalize gaming interface in this product?

The gaming interface is customizable by operators, allowing branding, language, currency choice, and table settings personalization.

Does this product support different game speeds?

Different game speeds can be managed by operators, including normal pace and faster game modes depending on game design.

Is there auto-play functionality for slots in this product?

As live dealer games require real-time player interaction, auto-play functionality is generally not supported.

Does this product support game history for players?

Ezugi offers game history support to players and operators for transparency and game integrity, showing past rounds and results.

Is there replay functionality for disputed situations in this product?

Replay functionality for disputed game situations is supported with recorded streams, enabling review for fairness and compliance.

Does this product support multiple currencies in games?

The platform supports multiple currencies simultaneously, allowing players to wager in local or preferred currencies.

Is there real-time currency conversion in this product?

Real-time currency conversion is supported to allow seamless betting across different currencies on the platform.

Does this product support cryptocurrency gaming?

There is no verified information on direct support for cryptocurrency gaming or transactions.

Is there blockchain technology integration in this product?

Ezugi currently does not provide blockchain technology integration within its gaming ecosystem.

What technological platforms is this product based on?

Ezugi’s products are based on web technologies optimized for desktop and mobile platforms, streaming through cloud infrastructure with multi-operator scalable architecture.

Which operating systems does this product support?

Supported operating systems include major desktop (Windows, macOS) and mobile OS (iOS, Android) platforms via HTML5 streaming.

Does this product support cloud deployment?

Ezugi supports cloud deployment models ensuring scalability, high availability, and global distribution of game streaming and platform services.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

There is no publicly confirmed information about containerization technology compatibility such as Docker or Kubernetes.

Which databases does this product support?

Database technologies supported are not publicly detailed but industry norm includes robust relational and NoSQL databases for game data and user management.

Does this product support microservices architecture?

No explicit public information on microservices; however, modern B2B live dealer platforms commonly adopt microservices for flexibility and scalability.

What APIs does this product provide for integration?

Ezugi provides comprehensive API integration for its live dealer games, back office, payment gateways, and operator management systems.

Does this product support RESTful API?

RESTful API support is standard for Ezugi, facilitating smooth integration with operator platforms and third-party services.

Is there GraphQL support in this product?

There is no public confirmation about GraphQL support in Ezugi’s integration APIs.

What data formats does this product support for exchange (JSON, XML, etc.)?

Data exchange formats supported typically include JSON and XML for interoperability with client systems and operator platforms.

Does this product support real-time updates?

Ezugi supports real-time updates for game states, player actions, and live streaming data to ensure seamless gameplay experiences.

Which communication protocols does this product use?

The platform uses secure communication protocols including SSL/TLS to safeguard data and video streams.

Does this product support WebSocket for online games?

WebSocket technology is supported to provide low-latency, real-time communication for live dealer game interactions.

What are the network bandwidth requirements for this product?

Bandwidth requirements prioritize stable high-speed internet connections, with HD streaming generally needing from 3 to 8 Mbps per user connection.

Does this product support data caching?

The platform implements data caching for performance optimization, reducing latency, and improving user experience during gameplay.

Which CDNs does this product support for content delivery?

Content Delivery Network (CDN) support is employed to distribute streaming content efficiently and improve latency globally.

Does this product support load balancing?

Load balancing technology is used in Ezugi’s infrastructure to distribute game traffic and ensure uptime and responsiveness.

Does this product support automatic scaling?

Automatic scaling mechanisms are implemented to handle traffic spikes and maintain game performance.

Which monitoring systems are integrated with this product?

Monitoring systems are integrated for performance tracking, uptime assurance, and operational troubleshooting.

Does this product support centralized logging?

Centralized logging solutions support operational analytics, debugging, and security incident tracking.

Which analytics systems are built into this product?

Ezugi platforms include integrated analytics to support player behavior tracking, game performance, and operator business intelligence.

Does this product support A/B testing?

A/B testing frameworks are common industry practice but there is no specific public detail regarding Ezugi’s direct support.

Is there ability to create sandbox environments in this product?

Ezugi provides sandbox environments for operators to test game integration and new features before full deployment.

Does this product support API versioning?

API versioning is a standard practice to ensure backward compatibility during upgrades and feature additions.

What development tools does this product provide?

Development tools include API documentation, SDKs, and configuration management for operators and integrators.

Does this product offer SDK for various programming languages?

SDKs are generally available for popular programming languages such as JavaScript and Java to facilitate integration, although specific language support details are not publicly specified.

Does this product support automated testing?

Automated testing is applied internally to ensure software stability and quality assurance, following industry best practices.

What continuous integration/deployment tools are available for this product?

Continuous integration and deployment tools are likely used to streamline updates and deliver features efficiently.

Does this product support blue-green deployment?

Blue-green deployment methods are typically employed to reduce downtime during new releases, though specific confirmation for Ezugi is not public.

Is there rollback capability in case of issues with this product?

Rollback capabilities for software deployments are standard in software development to maintain stability in case of faults.

Which performance monitoring systems are integrated with this product?

Performance monitoring systems are integrated to ensure responsiveness, especially for streaming and interactive components.

Does this product support distributed tracing?

There is no public information on distributed tracing support in Ezugi’s platform architecture.

Are there built-in profiling tools in this product?

Internal use of profiling tools during development optimizes software performance but is not detailed publicly.

Does this product support hot-swapping of components?

Hot-swapping of live components is not typically feasible for live dealer streaming but backend updates are managed with minimal disruption.

What are the hardware requirements for deploying this product?

Hardware requirements include HD cameras, streaming servers, powerful encoders, and studio equipment optimized for 24/7 live broadcast.

Does this product support multi-tenancy?

Multi-tenancy is supported to allow operators to run multiple branded environments on a single platform infrastructure.

What is the maximum number of concurrent users this product can handle?

The platform supports thousands of concurrent users simultaneously, scalable by deployment and operator demand.

Does this product support horizontal scaling?

Horizontal scaling is implemented to add capacity dynamically based on user demand and traffic volume.

What are the latency characteristics of this product?

Ezugi’s platform is optimized for low latency, leveraging WebSocket and real-time streaming protocols to provide instant game interaction.

Does this product support geographic distribution?

Studios and servers are geographically distributed globally to reduce latency and offer localized content.

Are there disaster recovery capabilities in this product?

Disaster recovery plans include data backup, redundant infrastructure, and failover systems to guarantee continuity.

Does this product support provably fair algorithms?

Provably fair algorithms are not typically used in live dealer games but RNG certified games included meet certified fairness standards.

Is there ability to create custom games in this product?

Operators can customize game branding, table settings, and regional variants; bespoke game creation may be available via partnership.

Does this product support white-label solutions for games?

Ezugi offers white-label live casino games and platforms tailored to operator branding and operational needs.

Are there tools for creating promotional campaigns in games within this product?

The platform includes promotional tools such as customizable bonuses, jackpot systems, and operator-controlled campaigns.

Does this product support seasonal content?

Seasonal promotional content support is available through customization options in operator back office systems.

Is there ability to update games without downtime in this product?

Updates are deployed with minimal or zero downtime using modern deployment and scaling techniques.

Does this product support different RTP settings?

Different Return to Player (RTP) settings can be configured depending on operator license requirements and game rules.

Is there a volatility system for slots in this product?

Ezugi primarily focuses on live dealer games; volatility settings are relevant mainly for RNG and slot games which are part of their extended portfolio through partnerships.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Full cross-platform support is provided including desktop, mobile, and tablet through HTML5 and adaptive streaming technologies.

Is there optimization for different screen sizes in this product?

Games and interfaces are optimized for various screen sizes and device types for an optimal user experience.

Does this product support offline mode for some games?

Offline mode support is not available given the real-time nature of live dealer games.

Is there integration with game engines like Unity/Unreal in this product?

Ezugi does not publicly state integration with specific game engines like Unity or Unreal as it focuses on live streaming rather than 3D-rendered games.

Does this product support HTML5 for all games?

All games and platform interfaces support HTML5 to ensure broad compatibility across devices and browsers.

What third-party integrations does this product support?

Ezugi supports integration with third-party systems including payment gateways, CRM, affiliate marketing, and casino management systems.

Does this product integrate with existing casino management systems?

Ezugi provides integration capabilities with operator casino management systems for seamless operations.

Are there payment gateway integrations available in this product?

Payment gateways can be integrated into the Ezugi platform to enable smooth deposit and withdrawal processes.

Does this product support CRM system integrations?

Customer Relationship Management (CRM) systems are supported via API integration to enable enhanced player management.

What marketing tools does this product integrate with?

Marketing tools, including bonus management and campaign tracking, are integrated into the platform.

Does this product support affiliate system integrations?

Affiliate system integrations are supported for tracking and commission management.

Are there business intelligence tool integrations in this product?

Business Intelligence tools integration supports in-depth reporting and analytics for operator decision-making.

Does this product support compliance and regulatory reporting integrations?

The platform supports reporting frameworks that comply with regulatory requirements for transparency and auditing.

What user registration methods does this product support?

User registration methods can be configured by operators, typically including email, phone, and social login options.

Does this product support two-factor authentication?

Two-factor authentication support is available to enhance user account security.

Is there an identity verification system (KYC) in this product?

Identity verification systems (KYC) can be integrated to comply with AML and regulatory standards.

Does this product support automated document verification?

Automated document verification is supported through third-party providers integrated with the platform.

Is there integration with age verification systems in this product?

Age verification systems are integrated in compliance with licensing regulations.

Does this product support geolocation verification?

Geolocation verification is supported to enforce jurisdictional restrictions.

Is there a player self-exclusion system in this product?

Player self-exclusion systems are implemented to support responsible gambling policies.

Does this product support deposit and betting limits?

Deposit and betting limits are configurable to conform with operator policies and regulatory requirements.

Are there cooling-off periods supported in this product?

Cooling-off periods are supported as part of responsible gambling features.

Does this product support gaming behavior monitoring?

The platform includes tools for gaming behavior monitoring to identify problematic play patterns.

Are there alerts for suspicious activity in this product?

Alerts for suspicious activity are integrated to enhance security and compliance.

Does this product support VIP programs?

Support for VIP programs is available to reward and retain high-value players.

Are there personal managers for VIP players in this product?

Operators can assign personal account managers to VIP players using CRM integrations.

Does this product support player segmentation?

Player segmentation tools are supported to customize marketing and retention efforts.

Is there a loyalty system with point accumulation in this product?

Loyalty systems with point accumulation and rewards are supported as part of operator toolsets.

Does this product support personalized bonuses?

Personalized bonuses and promotions are supported through flexible campaign management tools.

Is there a referral system in this product?

Referral system capabilities are integrated to encourage player acquisition.

Does this product support affiliate programs?

Affiliate programs are supported to expand operator reach.

Is there CRM system integration in this product?

Full CRM system integrations are supported to streamline player management.

Does this product support email marketing?

Email marketing tools integration is available for direct communication with players.

Are SMS notifications available in this product?

SMS notification support is offered for transactional and promotional messaging.

Does this product support push notifications?

Push notification functionality is supported for mobile and web platforms.

Is there a complaints and support system in this product?

Complaint and support ticketing systems are integrated to handle player issues.

Does this product support live chat with customer support?

Live chat support for customer service is supported either directly or via third-party integrations.

Is there a multi-level support system in this product?

Multi-level technical and customer support structures are standard.

Does this product support customer service in multiple languages?

The support system provides multiple languages to serve diverse international customers.

Is there a knowledge base for self-service in this product?

Knowledge bases for operators and players are typically provided for self-service support.

Does this product support video verification?

Video verification is not typically used but can be integrated via third-party providers if required.

Does this product support temporary account freezing?

Temporary account freezing is supported in accordance with operator policies.

Is there a password recovery system in this product?

Password recovery systems are included as part of the user account management tools.

Does this product comply with GDPR for user data?

The platform complies with GDPR regulations for data protection and user privacy.

Is there a right to data deletion in this product?

Users have the right to request deletion of their data according to GDPR standards.

Does this product support user data export?

User data export functionality is supported for compliance with data access requests.

Which payment systems are integrated with this product?

Ezugi integrates with multiple payment systems via operator platform connections.

Does this product support bank transfers?

Bank transfer payment methods are supported depending on operator regional setup.

Is there cryptocurrency payment support in this product?

There is no verified support for cryptocurrency payments directly within the Ezugi platform.

Does this product support e-wallets?

E-wallet payment options are typically integrated through operator platforms.

Is there mobile payment support in this product?

Mobile payment methods are supported for deposits and withdrawals through integrations.

Does this product support prepaid cards?

Prepaid card payment options can be integrated as per operator choice.

Is there an instant deposit system in this product?

Instant deposit processing is supported depending on the payment gateways used.

Does this product support scheduled deposits?

Scheduled deposits support is not commonly highlighted but could be implemented by operators.

Is there a fast withdrawal system in this product?

Fast withdrawal options depend on the payment provider integrations used by operators.

Does this product support automated withdrawal processing?

Automated withdrawal processing is possible through integration with payment systems.

Are there limits on deposits and withdrawals in this product?

Limits on deposits and withdrawals are configurable per regulatory and operator policies.

Does this product support multi-currency operations?

Multi-currency support is enabled across gaming and transactions.

Is there automatic currency conversion in this product?

Real-time automatic currency conversion is implemented to facilitate cross-border play.

Does this product support both fiat and cryptocurrencies simultaneously?

There is no verified support for simultaneous fiat and cryptocurrency transactions.

Is there integration with DeFi protocols in this product?

DeFi protocol integration is not currently supported.

Does this product support cryptocurrency staking?

There is no information on cryptocurrency staking support.

Is there an escrow system for large transactions in this product?

Escrow systems for large transactions are not publicly detailed.

Does this product support multi-signature for crypto payments?

Multi-signature crypto payment support is not available.

Is there an anti-money laundering (AML) system in this product?

Anti-money laundering systems are integrated via KYC, transaction monitoring, and compliance tools.

Does this product support automatic transaction screening?

Automated transaction screening is provided to detect suspicious or non-compliant activity.

Is there integration with sanctions lists in this product?

Sanctions list integrations are part of standard compliance practices.

Does this product support suspicious activity reporting?

Suspicious activity reporting systems are integrated per regulatory requirements.

Is there a tax accounting system in this product?

Tax accounting features are typically incorporated within operator tools.

Does this product support automatic report generation?

Automated report generation assists compliance and operational efficiency.

Is there integration with tax systems in this product?

Integration with local tax systems depends on operator setups.

Does this product support transaction fee accounting?

Transaction fee accounting support is configurable by operators.

Is there a payment reconciliation system in this product?

Payment reconciliation systems are integrated to ensure financial accuracy.

Does this product support chargeback handling?

Chargeback handling support is provided via operator payment gateway solutions.

Is there a fraud detection system for payments in this product?

Fraud detection systems enhance payment security.

Does this product support 3D Secure authentication?

3D Secure authentication is supported through payment gateways integrated by operators.

Is there a credit risk assessment system in this product?

Credit risk assessment systems are not natively provided but can be integrated.

Does this product support installment payments?

There is no evidence of installment payment support.

Is there integration with buy-now-pay-later services in this product?

Buy-now-pay-later services integration is not supported.

Does this product support corporate banking for B2B clients?

Corporate banking support for B2B clients is managed through operator financial solutions.

Is there an automatic refund system in this product?

Auto refunds processes depend on payment systems used by the operator.

What security certificates does this product have?

Ezugi holds certifications for security and compliance including ISO and PCI DSS through parent company Evolution and relevant authorities.

Does this product support ISO 27001 compliance?

Compliance with ISO 27001 is supported and maintained at infrastructure level.

Is there PCI DSS certification for this product?

PCI DSS certification is adhered to via payment processing integration partners.

Does this product support GDPR compliance?

Full GDPR compliance for user data and operational security is implemented.

Is there certification from gambling commissions for this product?

Licensed by Curacao, Isle of Man, with regulatory recognition from MGA and others.

Does this product support eCOGRA certification?

eCOGRA certification is not specifically confirmed.

Is there GLI testing for games in this product?

Games are tested by GLI-accredited labs such as iTech Labs and BMM.

Does this product support iTech Labs certification?

iTech Labs certification is held for game fairness and technical standards.

Are there regular security audits for this product?

Regular security audits are conducted to maintain compliance and platform integrity.

Does this product support penetration testing?

Penetration testing is an ongoing practice implemented for platform security.

Are there bug bounty programs for this product?

No public information on active bug bounty programs.

Does this product support data encryption at rest?

Data encryption at rest is implemented following industry standards.

Is there data encryption in transit in this product?

Data encryption in transit via TLS/SSL is standard practice.

Does this product support end-to-end encryption?

End-to-end encryption is employed to secure player data and live streams.

Is there a key management system in this product?

Secure key management systems are used to protect cryptographic keys.

Does this product support hardware security modules (HSM)?

Hardware Security Modules are likely employed at data center and infrastructure level.

Is there an intrusion detection system in this product?

Intrusion Detection Systems (IDS) are part of security architecture.

Does this product support DDoS protection?

DDoS protection services are integrated to safeguard platform availability.

Are there firewall and WAF protection in this product?

Firewalls and Web Application Firewalls (WAF) are implemented for perimeter and application security.

Does this product support rate limiting?

Rate limiting is configured to prevent abuse and ensure fair resource allocation.

Is there a security monitoring system in this product?

Continuous security monitoring systems are in place for threat detection.

Does this product support SIEM integration?

Security Information and Event Management (SIEM) integration supports real-time analysis.

Are there automatic alerts for incidents in this product?

Automated incident alerting is configured for rapid response.

Does this product support incident response procedures?

Formalized incident response procedures exist for security events.

Is there a backup and disaster recovery system in this product?

Comprehensive backup and disaster recovery systems ensure business continuity.

Does this product support geographic redundancy?

Geographic redundancy in server and data center location supports resilience.

Are there RTO/RPO guarantees for this product?

Recovery Time Objective (RTO) and Recovery Point Objective (RPO) guarantees align with industry best practices.

Does this product support business continuity planning?

Business continuity planning is established to minimize operational disruptions.

Is there an access control system in this product?

Strict access control systems enforce data and system security.

Does this product support role-based access control?

Role-based access control (RBAC) is implemented for managing user permissions.

Is there an audit trail for all actions in this product?

Complete audit trails record all critical user and system actions.

What built-in analytical tools are available in this product?

Built-in analytics provide insights into game performance and player behavior.

Does this product support real-time analytics?

Real-time analytics support for operators to track sessions and trends.

Are there operator dashboards in this product?

Operator dashboards are provided with comprehensive controls and reporting.

Does this product support custom reports?

Custom reporting capabilities enable tailored data views and analysis.

Is there automatic report generation in this product?

Automated report generation assists compliance and operational efficiency.

Does this product support scheduled reporting?

Scheduled reporting is supported to deliver regular updates.

Is there data export in various formats from this product?

Data can be exported in common formats such as CSV, XLSX, and JSON.

Does this product support data mining functionality?

Data mining is enabled on player and game metrics for business intelligence.

Is there predictive analytics in this product?

Predictive analytics tools help forecast player behavior and trends.

Does this product support machine learning for analytics?

Machine learning analytics are integrated for enhanced data insights and personalization.

Is there player behavior analytics in this product?

Detailed player behavior analytics assist operators in retention and responsible gaming.

Does this product support cohort analysis?

Cohort analysis tools segment players by behavior and demographics.

Are there LTV (lifetime value) calculations in this product?

Lifetime Value (LTV) calculations support marketing and retention strategies.

Does this product support churn prediction?

The platform supports churn prediction analytics for proactive engagement.

Are there revenue optimization tools in this product?

Revenue optimization tools and analytics are built-in to maximize profitability.

What technical support channels are available for this product?

Support is offered via email, phone, live chat, and ticketing for technical and operational issues.

Does this product offer 24/7 technical support?

24/7 technical support is available to ensure platform uptime and issue resolution.

Is there a multi-level support system for this product?

Multi-level support structures address varying client needs efficiently.

Does this product support remote diagnostics?

Remote diagnostics capabilities assist with troubleshooting and maintenance.

Is there on-site support available for this product?

On-site support is offered as needed for major operational setups.

Does this product support a ticketing system?

A ticketing system manages support requests and tracks resolution progress.

Are there SLA guarantees for support of this product?

Service Level Agreements (SLA) stipulate uptime and support response time guarantees.

Does this product offer priority support for critical clients?

Priority support options exist for high-value or critical clients.

Are there dedicated support managers for this product?

Dedicated account and support managers are assigned for key operator clients.

Does the company offer migration assistance for this product?

Migration assistance is provided to onboard operators from legacy systems or other providers.