IGT CAGE is part of the IGT ADVANTAGE™ comprehensive casino management system, focusing on player management and accounting with a user-friendly touchscreen interface, integrating table information and financial transactions for enhanced operational efficiency in land-based casinos.
Casino management software developer specializing in cage and table accounting systems.
To streamline and automate casino cage and table financial operations, including credit tracking, markers, chips, foreign currency exchanges, and player account management, targeting casino operators.
Primarily serves land-based casinos by managing financial transactions, player credit, and table game accounting.
Operates via a B2B model, providing casino operators with management software solutions to improve operational control and profitability.
Integration with CentralCredit™ for real-time credit lookups, flexible rebate and commission tracking, comprehensive financial transaction management, and an intuitive touchscreen interface optimize credit decisions and junket program profitability.
International Game Technology (IGT).
Established in 1981.
Registered in the United States with a global operational presence.
Offices in the United States, Italy, Australia, and various other regions globally.
Over 40 years serving the gaming industry with evolving management systems.
Large international development teams comprising several hundred specialists.
Supports multiple languages including English, Spanish, Italian, French, and Chinese.
Offers support for regional currencies, languages, compliance, and regulatory reporting across global markets.
To deliver innovative, reliable gaming technologies that enhance casino operations and player experiences with a focus on compliance and operational excellence.
Publicly traded on the New York Stock Exchange (NYSE: IGT).
Recipient of various gaming industry awards and certifications aligning with global regulatory standards.
Active in associations such as the Global Gaming Expo (G2E) and the American Gaming Association (AGA).
Key milestones include integrating with CentralCredit™, development of the ADVANTAGE system, and expansions in real-time reporting and credit management tools.
Publicly traded; growth focuses on acquisitions and innovation rather than new IPO.
Offers partner programs for integrators and casino technology collaborators.
Supports self-exclusion, pre-commitment tools, and behavior monitoring initiatives.
Implements environmentally responsible policies congruent with industry norms.
Provides training and certification for casino staff on system usage and compliance.
Focuses on AI integration, cloud services, enhanced analytics, cashless gaming technologies, and cross-platform solutions.
Targets deeper penetration in Asia-Pacific, Americas, and Europe with localized software solutions.
Maintains specialized research and development units focused on innovation in casino management systems.
Embraces AI, cloud computing, real-time analytics, cashless payments, and cybersecurity enhancements.
Engages occasionally with startups but primarily relies on internal R&D and partnerships.
Leading global market share in land-based casino management software segments.
Includes Scientific Games, Konami Gaming, Aristocrat Technologies, and Novomatic.
Deep industry experience, strong credit system integration, comprehensive reporting, and global regulatory compliance.
North America, Europe, Asia-Pacific, Australia, and Latin America.
Land-based casino operators, integrated resorts, and gaming regulatory authorities.
Primarily branded solutions; no verified white-label cage system offering.
Licensing and subscription models based on casino size, modules, and user count.
Direct B2B sales, industry trade shows, and partner collaboration.
Operates both direct sales and reseller/distributor channels worldwide.
Not applicable; system focuses on accounting rather than game content.
Supports table games and slot machine accounting, not actual games.
Manages financial operations related to live dealer table games.
No VR/AR support in cage/accounting systems.
Supports financial tracking related to tournaments, not event management.
Provides accounting support for progressive jackpots contributions.
Financial management for multiplayer table games supported.
Not supported.
Supports accounting for private tables.
Tracks side bets in financial records indirectly.
Not applicable.
Not supported.
Customizable interfaces for operational user preferences.
Not applicable.
Not applicable.
Tracks player transaction and credit history comprehensively.
Audit trails allow transaction replay for dispute resolution.
Supports multi-currency transactions and exchanges.
Includes currency conversion features for cage operations.
No cryptocurrency gaming support verified.
No blockchain integration reported.
Built on enterprise-grade casino management platforms with Windows Server compatibility.
Cloud deployment options available or being developed.
No verified containerization support like Docker or Kubernetes.
Uses relational databases such as Microsoft SQL Server.
Modular software design; no full microservices architecture confirmed.
Offers APIs for integration with CRM, slot management, and credit systems.
Likely supports RESTful API for interoperability.
No verified GraphQL support.
Supports JSON, XML, CSV data formats for reporting and integration.
Provides real-time updates for credit and financial transactions.
Uses secure TCP/IP protocols standard in enterprise systems.
No WebSocket support verified.
Optimized for enterprise casino network connectivity.
Employs caching to improve performance in transactions and reports.
Not applicable – enterprise internal system.
Supports load balancing for large casino deployments.
Cloud environments may offer auto-scaling features.
Integrated monitoring for performance and security.
Centralized logging for audit and operational review.
Built-in analytics for credit, turnover, commissions, and operational insights.
Not a standard feature.
Provides sandbox environments for training and testing.
Supports API versioning for system updates and compatibility.
Offers SDKs and development tools for integrators.
SDKs provided in languages such as C# and Java.
Automated testing used for quality control.
Employs continuous integration and deployment processes.
Supports blue-green deployment for update safety.
Rollback functionality available for system stability.
Integrated tools monitor system performance.
No distributed tracing reported.
Uses profiling tools during development.
Not supported.
Runs on standard casino servers/workstations meeting Windows Server specs.
Supports multi-site and multi-venue casino group configurations.
Scalable to thousands of concurrent users.
Supports horizontal scaling in enterprise and cloud setups.
Optimized for low latency to ensure real-time accuracy.
Supports geographically distributed multi-site deployment.
Includes disaster recovery plans with backups and failover.
Not applicable.
Not applicable.
Not applicable.
Includes tools for rebates, commissions, and promotional campaigns.
Supports configuration of seasonal promotions via marketing tools.
Supports zero downtime via modular deployments.
Not applicable.
Not applicable.
Supports operator access via desktop and possibly mobile devices.
Interfaces optimized for touchscreen and various casino staff devices.
Limited or no offline mode; mainly requires live data connectivity.
Not applicable.
Not applicable.
Integrates with CentralCredit™, CRM, payment, and casino management systems.
Full integration with casino management systems for operational control.
Supports integration with casino payment gateways.
Integrates with CRM for player loyalty and credit management.
Built-in marketing integration for player promotions.
No specific affiliate system integration.
Compatible with business intelligence tools.
Supports automated compliance and regulatory reporting.
Supports casino player registration linked to credit and financial tracking.
Supports two-factor authentication for system access.
Supports KYC and identity verification linked to player accounts.
Likely integrates automated document verification.
Supports age verification in compliance workflows.
Supports geolocation verification as required.
Implements player self-exclusion system.
Supports deposit and betting limits enforcement.
Supports cooling-off periods for responsible gambling.
Monitors player behavior through credit and transaction analysis.
Generates alerts for suspicious activities.
Supports VIP program management tied to credits and commissions.
Supports personal managers for VIP players.
Provides player segmentation for marketing and credit decisions.
Integrates loyalty point accumulation systems.
Supports personalized bonus programs.
Not directly supported in cage systems.
Not applicable.
Fully integrates with CRM solutions.
Supports email marketing integration.
Supports SMS notifications integration.
Supports push notifications integration.
Supports complaint logging via customer service modules.
Supports internal live chat for staff, not player chat.
Provides multi-level technical and customer support.
Supports multilingual interfaces and support services.
Offers knowledge base for self-service and training.
May integrate video verification for player ID.
Implements account blocking functionality.
Supports temporary account freezing.
Provides password recovery features.
Complies with GDPR data privacy regulations.
Supports user data deletion rights under privacy laws.
Enables user data export for compliance and operational use.
Integrates multiple casino payment systems including cash and credit.
Supports bank transfer payment methods.
No verified cryptocurrency payment support.
Supports e-wallet integrations where casino platforms allow.
Supports mobile payments integration.
Supports prepaid card transactions as per casino systems.
Supports instant deposit processing.
May support scheduled deposits depending on integration.
Supports fast withdrawals tied to casino payment systems.
Facilitates automated withdrawal processing.
Enforces deposit and withdrawal limits per responsible gaming policies.
Fully supports multiple currencies in cage operations.
Provides automatic currency conversions for transactions.
No verified support for simultaneous fiat and crypto.
Not supported.
Not supported.
Not applicable.
Not applicable.
Includes AML system with transaction monitoring and compliance.
Supports automatic screening of transactions.
Integrates sanctions lists per regulatory requirements.
Supports reporting suspicious activities as required.
Includes tax accounting features for regulatory compliance.
Automated report generation enabled.
Integrates with tax systems for reporting and accounting.
Supports accounting for transaction fees.
Provides comprehensive payment reconciliation functionality.
Supports managing chargebacks and disputes.
Includes fraud detection and alerting systems.
No explicit 3D Secure authentication support noted.
Provides credit risk assessment integrated with CentralCredit™.
Not supported.
Not supported.
Not supported.
May support automated refunds depending on casino policies.
Holds industry standard security certifications.
Likely compliant with ISO 27001 for information security.
PCI DSS certification for payment security compliance.
Complies with GDPR security requirements.
Holds certifications required by various gambling commissions.
May be compliant or certified though specific cage system certifications are unclear.
GLI testing focuses on games; cage systems focus on transaction processing.
No specific iTech Labs certificate for cage systems found.
Undergoes regular security audits.
Supports penetration testing.
No public bug bounty program identified.
Encrypts data at rest.
Encrypts data in transit.
Supports end-to-end encryption for sensitive transactions.
Uses managed cryptographic key systems.
May utilize hardware security modules.
Employs intrusion detection systems.
Includes DDoS protection mechanisms.
Utilizes firewalls and Web Application Firewalls.
Implements rate limiting to prevent abuses.
Continuous security monitoring integrated.
Supports integration with SIEM systems.
Provides automatic incident alerts.
Procedures in place for incident response.
Robust backup and disaster recovery systems.
Geographic redundancy for data and systems.
Offers RTO/RPO guarantees per best practices.
Comprehensive business continuity planning.
Role-based access control implemented.
Supports detailed role-based permissions.
Maintains audit trails for all actions.
Built-in analytics for operations and credit management.
Real-time analytics available.
Operator dashboards provide key metrics.
Supports custom report creation.
Automated report generation enabled.
Scheduling for reports available.
Supports CSV, XML, JSON export formats.
Data mining supported for insights.
Predictive analytics utilized.
Machine learning analytics supported.
Tracks player behavior for marketing and risk.
Supports cohort analysis.
Provides lifetime value calculations.
Churn prediction capabilities.
Revenue optimization tools embedded.
Supports phone, email, and ticketing.
24/7 support available.
Multi-tiered support system in place.
Offers remote diagnostics.
Onsite support available as needed.
Ticketing system for incident management.
SLAs define uptime and support expectations.
Priority support for key clients.
Dedicated client support managers provided.
Migration assistance available for transitioning from legacy systems.
