Jumio is a leading AI-powered identity verification and AML compliance platform specializing in digital identity solutions for online gaming operators. It helps verify player identity, age, and reduce fraud through biometric authentication and AI-driven technology.
Identity verification software provider offering AI-driven identity verification and compliance solutions suitable for online gaming platforms.
The primary purpose is to enable gaming operators to onboard players quickly and securely, ensure age and identity verification for regulatory compliance, and reduce fraud risk, targeting online gaming and sports betting markets.
Jumio serves online casino, sportsbook, iGaming, and digital wagering platforms focused on online gambling and betting.
Operates a B2B model, providing identity verification and compliance solutions to gaming operators and platforms.
Combines AI, biometrics, extensive global data, and real-time identity intelligence through the Jumio Network to accelerate onboarding, provide ongoing identity risk assessment, and ensure compliance with enhanced fraud detection.
Jumio Corporation
Founded in 2010
Registered primarily in the United States
Headquarters in Sunnyvale, California, with regional offices and presence in North America, Latin America, Europe, Asia Pacific, and the Middle East.
Jumio has been in the market for approximately 15 years.
The company has several hundred employees including extensive development and AI research teams, typically ranging in the several hundreds.
Supports multiple languages to cater to global clients, typically including English, Spanish, Portuguese, and other major languages based on market needs.
Provides regional identity verification solutions with localized compliance checks for numerous countries worldwide, including EU, US, Latin America, and Asia.
To accelerate digital trust by providing secure, AI-driven identity verification that safeguards businesses and customers while simplifying compliance.
Privately held company backed by investment firms Centana Growth Partners, Great Hill Partners, and Millennium Technology Value Partners.
Jumio is recognized by Gartner in the Magic Quadrant for Identity Verification and holds PCI-DSS Level 1 compliance among other certifications for security and privacy.
Active participant in identity verification and compliance industry forums and increasingly involved in gaming regulatory conversations worldwide.
Key milestones include deployment of AI and biometric identity verification for gaming operators; expansion into global markets including Latin America and Europe; integration of digital government ID verification like Brazil’s CNH Digital.
No public IPO announcements yet; currently funded by private equity investors with ongoing investments to expand product offerings and geographic reach.
Offers partner integrations and API-driven partner programs to facilitate seamless deployment with gaming platforms and fintech collaborators.
Provides tools that ensure compliance with age restrictions, AML/KYC regulations, and helps operators monitor risk to promote responsible gambling.
No specific environmental standards published, generally aligns with standard corporate social responsibility including data center efficiency and compliance with global data regulations.
Provides onboarding support and training materials for operators using their platform, including compliance and technical integration guidance.
Plans to enhance AI capabilities, increase real-time identity intelligence, expand geographic compliance coverage, and deepen platform integrations for seamless user experience.
Focused on expanding into emerging markets like Latin America and Asia while deepening presence in Europe and North America.
Maintains dedicated R&D teams specializing in AI, biometric technologies, fraud detection, and regulatory compliance automation.
Incorporates AI, biometrics, continuous identity verification, digital ID integration, and risk signals aligned with emerging regulations and user experience demands.
Engages with fintech and gaming startups through integration APIs and partner initiatives to accelerate secure market entry.
Leading identity verification provider for gaming, trusted by 9 of the top 10 global gaming operators, holding significant market share in online gaming ID verification.
Competitors include Onfido, IDnow, Veriff, and other identity verification technology providers serving gaming and fintech industries.
Combines AI-powered biometric verification, a global identity network with billions of transactions, rapid onboarding speed, and comprehensive compliance capabilities.
Serves North America, Europe, Latin America, Asia Pacific, and Middle East markets with localized compliance solutions.
Online gaming operators, sportsbooks, casinos, fintech companies requiring KYC, AML, and identity verification solutions.
Provides API-based solutions that can be integrated into client platforms, supporting white-label deployment options.
Pricing is generally customized per client, based on transaction volumes, service depth, and geographic coverage, often subscription or usage-based.
Focuses on industry events, partnerships, thought leadership, and demonstrating compliance and fraud prevention benefits to gaming operators.
Uses direct sales, partnerships with platform providers, and technology integrators within the gaming and fintech sectors.
Not applicable as Jumio provides identity verification, not game content.
Not applicable for Jumio’s identity verification system.
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Provides verification interface customization to match client branding and local regulatory requirements.
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Supports identity verification for operators accepting cryptocurrency players, enhancing compliance and fraud prevention.
No verified direct blockchain integration reported; identity verification focused on AI and biometric methods.
Cloud-based AI platform utilizing biometrics, machine learning, and global identity data integration.
Fully cloud-deployed identity verification platform enabling scalability and global reach.
Not publicly specified; likely compatible with modern cloud container orchestration standard practices.
Uses secure, encrypted databases, but specific database technologies are not publicly disclosed.
Architecture likely based on microservices to enable scalability and modular service deployment.
Provides comprehensive APIs for identity verification, risk signals, and compliance integrations.
RESTful API support is provided for client integration.
No specific public information on GraphQL support.
Supports JSON and likely XML for data exchange in APIs.
Supports real-time identity verification results and ongoing risk assessment updates.
Utilizes secure HTTPS and other industry-standard encrypted communication protocols.
No specific information on WebSocket use, likely unnecessary for their identity verification workflow.
Optimized for minimal bandwidth usage suitable for web and mobile environments.
Not publicly specified but likely uses caching for performance optimization.
Uses CDN solutions to ensure fast and reliable content delivery globally.
Employs load balancing to maintain availability and performance at scale.
Supports auto-scaling in cloud environments for demand management.
Integrates monitoring systems for platform health and security alerts.
Uses centralized logging for audit trails, security, and compliance monitoring.
Provides built-in analytics and reporting tools for identity verification workflows and compliance.
No specific public mention of A/B testing support.
Offers sandbox environments for developers to test API integrations.
Supports API versioning to maintain backward compatibility and smooth upgrades.
Provides SDKs, API documentation, and developer support tools.
SDKs available typically for JavaScript, Android (Java/Kotlin), iOS (Swift/Obj-C).
Employs automated testing as part of platform development for quality assurance.
Uses CI/CD pipelines for continuous integration and deployment.
Likely supports blue-green deployment for seamless updates, although not publicly confirmed.
Supports rollback capabilities in deployment processes.
Includes performance monitoring systems to ensure uptime and responsiveness.
Not publicly disclosed but typical in complex distributed environments for troubleshooting.
Utilized internally for optimizing platform performance.
No specific public information on hot-swapping support.
Cloud-hosted platform removes client hardware deployment requirements.
Supports multi-tenancy to serve multiple clients securely on a single platform.
Scales to support millions of global users concurrently based on cloud infrastructure.
Fully supports horizontal scaling to manage growth in client demand.
Optimized for low latency to enable quick identity verification and onboarding.
Platform designed for global geographic distribution with regional compliance.
Has robust disaster recovery and data redundancy plans consistent with industry standards.
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Supports zero-downtime updates to avoid service interruptions.
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Supports cross-platform access via web and SDKs on mobile and desktop devices.
Interface is responsive and optimized for various screen sizes and devices.
Not supported for identity verification which requires real-time connectivity.
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Integrates with third-party data sources, government ID databases, and compliance systems.
Can integrate with casino management systems via APIs.
Supports integration with payment gateways for enhanced KYC and fraud prevention.
Integrates with CRM systems to streamline customer profiling and compliance workflows.
Integrates with marketing tools for streamlined customer onboarding data flow.
No specific information publicly available.
Supports connections to business intelligence tools for reporting and analytics.
Integrates with compliance and regulatory reporting systems to automate reporting.
Supports multiple user registration methods including document upload, selfie capture, and social login verification.
Supports integration with 2FA as part of layered security for player accounts.
Provides a comprehensive KYC system with ID verification, biometric facial recognition, and AML compliance tools.
Fully automated document verification with template and security feature checks.
Extracts and verifies date of birth for robust age verification compliance.
Supports geolocation verification to restrict access based on regions as per regulatory requirements.
Supports integration with self-exclusion registries and compliance checks.
Provides tools to support enforcement of betting and deposit limits through verified identity.
Supports compliance with cooling-off period regulations via identity and account controls.
Supports risk scoring and monitoring for suspicious behaviors post-verification.
Provides alerts and case management tools for suspicious activity detection.
Not directly applicable; identity verification supports broader player management.
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Supports client platforms in player segmentation through verified data integration.
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Integrates with CRM platforms to support customer lifecycle management.
Can integrate indirectly through CRM and marketing tools but not core functionality.
Supports integration with notification systems for verification and alerting.
Supports integration with platforms that manage push notifications.
Not a built-in feature but integrates with client support systems.
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Provides multi-tiered client support for platform users.
Supports multiple languages for client support and user interfaces.
Provides extensive online documentation and support knowledge bases for users and integrators.
Includes biometric liveness detection but does not specifically provide manual video verification.
Supports integration to block or freeze accounts based on verification or suspicious activity.
Supports temporary account freezing through compliance workflows.
Not a core feature but integrates with platform account management systems.
Fully GDPR compliant with privacy-by-design principles.
Supports data deletion requests in compliance with GDPR and other privacy laws.
Supports user data export for compliance and client requests.
Supports integration with various payment systems to secure transactions via verified identity.
Supports compliance verification for bank transfer transactions.
Supports identity verification for players using cryptocurrency payments.
Supports integration with e-wallet platforms for compliance.
Supports mobile payment operator integrations.
Supports verification related to prepaid card use.
Supports compliance for instant deposit verifications.
Supports verification workflows for scheduled deposits.
Supports verification requirements to enable faster withdrawals.
Supports identity verification to automate withdrawal processing securely.
Enables enforcement of transaction limits based on verified player identity.
Supports identity verification across multiple currency transactions.
Not directly related to identity verification features.
Supports KYC for operators handling both fiat and cryptocurrency.
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Jumio provides comprehensive AML compliance tools integrated with identity verification to monitor and prevent financial crime.
Integrated automated transaction screening to detect suspicious activity.
Integrates sanctions lists to comply with global regulations.
Supports suspicious activity reporting as required by law.
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Enables automatic report generation for regulatory compliance.
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Supports integration with financial reconciliation systems.
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Provides advanced fraud detection integrated into KYC and identity verification workflows.
Can be integrated with 3D Secure authentication systems through partnerships.
Not a primary feature but supports identity data contributing to risk assessment.
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Supports corporate verification processes as part of identity services.
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Holds high-level security certificates including PCI-DSS Level 1 and ISO certifications.
Supports and is compliant with ISO 27001 information security standards.
PCI DSS Level 1 certified.
Full GDPR compliance with robust data privacy and security controls.
Complies with regulatory requirements for gambling commissions globally, consistent with KYC/AML standards.
Not specifically certified by eCOGRA; focus is on identity verification rather than game fairness.
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Undergoes regular security audits and compliance assessments.
Regular penetration testing conducted as part of security protocols.
Has a bug bounty program to identify and resolve security vulnerabilities.
All data stored with AES-256 encryption at rest.
Uses strong encryption such as TLS for data in transit.
Employs end-to-end encryption practices for data security.
Implements industry-standard key management systems.
Uses hardware security modules to protect cryptographic keys.
Uses intrusion detection systems to monitor and prevent unauthorized access.
Employs DDoS protection mechanisms to ensure service availability.
Implements firewall and web application firewall protections.
Supports rate limiting to prevent abuse and maintain performance.
Continuous security monitoring to detect threats.
Integrates with Security Information and Event Management systems.
Provides automatic incident alerts for security events.
Has established incident response procedures.
Robust backup and disaster recovery systems in place.
Uses geographically distributed data centers for redundancy.
Meets recovery time and point objectives typical for enterprise SaaS.
Maintains business continuity planning aligned with best practices.
Supports strict access control measures for internal and client systems.
Implements role-based access control to limit user permissions.
Maintains comprehensive audit trails for all platform actions.
Offers built-in analytics for verification and compliance metrics.
Supports real-time analytics on verification results and risk signals.
Provides operator dashboards to manage user verification and compliance data.
Supports generation of custom compliance and operational reports.
Enables automatic report generation for regulatory compliance.
Supports scheduled delivery of compliance reports.
Allows export of data in common formats such as CSV, JSON, and XML.
Supports data mining to identify fraud patterns and risk indicators.
Uses predictive analytics to forecast potential fraudulent behavior.
Machine learning analytics integrated to improve fraud detection and verification accuracy.
Helps operators analyze player behavior for risk and compliance purposes.
Supports cohort analysis through data integration and analytics.
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Not a core feature.
Provides client support via email, phone, online chat, and ticketing systems.
Offers 24/7 technical support availability for critical services.
Supports multi-tiered support systems to address various client needs.
Provides remote diagnostics tools for faster issue resolution.
Offers onsite support on a case-by-case basis.
Uses a ticketing system for support and issue tracking.
Provides SLA guarantees for uptime and response times.
Priority support available for high-value clients.
Offers dedicated account and support managers for enterprise clients.
Provides migration assistance to onboard new clients smoothly.
