Lansa Enterprise System's player management and accounting system (CEMS) is a casino management software automating cage, table, and player tracking functions. It is built on years of casino industry consulting experience offering superior functionality, maintainability, and a powerful user interface. It supports player ratings, credit & check cashing, and integrates with slot tracking and hotel management systems worldwide, primarily on Windows and IBM i platforms.
Platform provider, specifically offering casino management software and enterprise system solutions.
The primary purpose is to provide a comprehensive casino enterprise management system targeting casino operators to streamline cage, table, and player tracking operations alongside accounting functions.
The solution serves land-based casino verticals primarily, including table games, cage management, slots, VLTs, and integrates with bingo and keno systems.
The provider operates on a B2B business model, supplying software solutions to casinos and gaming operators.
It is unique for its flexible and solid design based on decades of casino consulting expertise, powerful UI, integration capabilities with various slot tracking and hotel systems, and multilingual/multi-region support.
Lansa (also referenced as Today's Business Computers, Inc. as partner contact for CEMS).
Exact founding date not specified in materials related to CEMS; LANSA as a software company has over 30 years of history in application development and enterprise solutions.
Registered primarily in the United States; global presence with software deployed worldwide.
Primary offices listed include Pleasantville, New Jersey, USA; broader regional presence not explicitly detailed.
Lansa's casino enterprise management system CEMS has been on the market for multiple decades, leveraging long-term casino consulting expertise.
Exact development team size unknown; typical industry best practice for enterprise casino platforms involves medium to large development teams, often ranging from 50 to 200+ developers depending on scope.
English primary language with multilingual setup capabilities for international use.
Supports regional localization including multiple languages, currencies, and regulatory compliance for worldwide casino markets.
To deliver flexible, maintainable, and advanced casino management software solutions that meet the evolving demands of casino operators globally.
Privately owned company or subsidiary structure with partner involvement; no public trading information available.
No specific awards or certifications publicly detailed for the casino system; industry-best practice includes compliance certifications such as GLI and eCOGRA which are typical for casino software providers.
No direct listing of industry association memberships; standard practice includes memberships with iGaming trade groups and regulatory bodies.
Development milestones focus on the release and evolution of the CEMS system integrating cage, table, and player tracking with enhanced interfaces and broader system integrations over time.
No public information on IPO or investment plans available.
Partner programs likely exist given integration with multiple slot tracking and hotel management systems; standard industry practice includes certified integrator and partner programs.
The software includes player tracking and guest loyalty management capabilities, aligning with responsible gambling initiatives to monitor player behavior.
No specific environmental standards publicly stated; typical software providers focus on minimizing operational carbon footprints through data center and cloud efficiency.
Standard industry practice includes offering training and certification programs for casino staff and integrators on system usage and maintenance.
Focus on modernization of platform interfaces, enhanced integration capabilities, and expanding cloud and mobile support, consistent with industry-wide trends.
Supports worldwide casino markets with regional language and regulatory localizations; ongoing expansion aligned with global casino industry growth.
R&D focuses on software integration, UI enhancement, scalable architecture, and compliance adaptation.
Embraces AI-powered tools, cloud readiness, API integration, low-code development for extensibility, and enhanced data analytics.
No specific startup support noted; typically enterprise gaming software providers engage startups via partnerships or co-development agreements.
CEMS holds a niche but respected position in land-based casino enterprise management software; exact market share data not publicly available.
Competitors include large casino management system providers like IGT, Scientific Games, Aristocrat, and specialized vendors offering player management/accounting systems.
Unique integration of cage, table, and player tracking in a unified system with strong consulting-based design, maintainability, and multi-system integrations.
Deployed worldwide, including major casino markets in North America, Europe, and Asia-Pacific.
Land-based casino operators seeking efficient, integrated cage, table management, player tracking, and accounting solutions.
No public information on white-label offerings; typically such systems are customized per client but rarely fully white-labeled.
Customized pricing based on casino size and modules deployed; typical industry practice involves license fees coupled with implementation and maintenance costs.
Direct sales combined with industry trade show presence and partnerships with integrators.
Distribution through direct sales, certified partners, and integrators specialized in casino industry solutions.
Not applicable; system focuses on management rather than game supply.
Supports integration with slots, VLTs, bingo, keno, and table game tracking but does not supply games directly.
N/A for CEMS as a management system, not a game supplier.
No VR/AR support in core system; focus is on backend management.
Supports tournament and competition management through player tracking modules.
Interfaces with slot and VLT progressive jackpot systems but does not directly manage jackpots.
N/A as it is an enterprise management system.
Not supported; outside scope of player management/accounting system.
Supports tracking Private Table data as part of table management.
Supports side-bet tracking where applicable in table games.
Player loyalty and rating systems form part of reward and achievement tracking.
Basic gamification via loyalty rewards and ratings but not advanced levels/badges.
User interface customization is supported for operators managing the system.
N/A for enterprise system.
N/A for enterprise system.
Supports detailed game and player session history for auditing and analytics.
Supports session data for dispute resolution but no direct game replay.
Supports multi-currency in accounting and player management.
Real-time currency conversion supported within accounting modules.
No direct crypto game support but can integrate with external systems.
No public evidence of blockchain integration.
Windows Server, IBM i (AS/400) platforms primarily.
Limited public info; trend towards cloud-readiness but traditionally on-premises primarily.
No explicit data on Docker/Kubernetes support; likely traditional deployment architecture.
Supports IBM Db2 on IBM i, and possibly other SQL databases.
No confirmed microservices architecture; typically monolithic or modular enterprise software.
Yes, provides APIs for integration with slot tracking, hotel management, POS, and other external systems.
REST API support is common and likely given integration requirements.
No public information on GraphQL support.
Supports data exchange in XML, JSON, and industry standard formats for integration.
Supports real-time data updates and inquiries for operations and reporting.
Uses FTP, HTTP, and message brokering systems like IBM MQSeries for transport.
No explicit info on WebSocket usage; primarily designed for stable enterprise communication.
Enterprise-level broadband/wired LAN infrastructure typical; no specialized bandwidth demands.
Data caching supported to optimize performance and reduce load.
Not applicable; system is internal enterprise software.
Enterprise-grade load balancing commonly recommended for scalability.
No public info; traditionally not auto-scaling but may be evolving with cloud trends.
Integrated system monitoring and error logging functionalities included.
Supports centralized logging for auditing and troubleshooting.
Includes built-in player and operational analytics for business insights.
No public information on A/B testing functionalities.
Industry best practice includes providing sandbox/test environments for client testing.
API versioning supported to maintain integration compatibility.
Supported development tools include LANSA's own IDEs and integration frameworks.
RDML and other LANSA supported languages; no public info on widespread SDKs for external devs.
Industry standard encourages automated testing; no specific public details found.
No public details; modern software projects increasingly adopt CI/CD pipelines.
No explicit info; best practice adoption increasing in enterprise software.
Standard rollback mechanisms supported for version control and deployment.
Performance monitoring integrated to ensure system reliability.
No evidence of distributed tracing support.
Built-in profiling available within LANSA developer tools.
No explicit hot-swapping support described.
Typically runs on x86 servers for Windows or IBM Power Systems for IBM i.
Supports multi-tenancy for casinos operating multiple properties or business divisions.
Supports large numbers of concurrent users typical for casino operations; exact max not publicly specified.
Enterprise solutions typically support horizontal scaling via load balancing.
Designed for low latency in real-time casino operations and data accuracy.
Supports geographically distributed casino operations with centralized control.
Includes backup and disaster recovery capabilities aligned with casino industry best practices.
Not applicable; system is management and accounting software, not RNG or game fairness.
Does not provide game creation; focuses on player and casino operation systems.
Not applicable.
Supports player loyalty and promotional campaign data integration but limited direct promotional tools.
N/A for management software.
Supports zero-downtime updates to minimize operational disruption.
Not applicable.
Not applicable.
Supports Windows and IBM i platforms; client use primarily on Windows.
UI optimized for operator desktop environments.
Minimal or no offline mode; system requires network connectivity.
No direct game engine integration.
Management system UI is not game-focused; no HTML5 game support required.
Integrates with slot tracking, hotel management, POS, and external data systems.
Likely supports integration with casino management systems.
Supports integration with financial and cage management/payment systems.
Supports integration with CRM systems for player management.
Can interface with marketing systems to support player loyalty and promotions.
No specific affiliate system support reported.
Supports integration with business intelligence tools for reporting and analysis.
Includes regulatory compliance reporting functionalities.
Supports player registration and tracking through casino systems.
Security best practices recommend 2FA, but no specific info available.
Supports identity verification processes as part of player tracking and regulatory compliance.
No specific info available.
Supports integration with age verification systems as part of compliance.
Typically limited or not applicable for land-based systems.
Includes player self-exclusion and responsible gambling tools.
Supports configuration of betting and deposit limits per player.
Supports cooling-off monitoring features for responsible gambling.
Includes player behavior monitoring to detect risky or suspicious patterns.
Supports alerts on suspicious player activities for compliance and security.
Supports VIP player program tracking and management.
Systems support assignment of personal managers for VIPs in tracking modules.
Provides tools for player segmentation and targeted promotions.
Includes loyalty point accrual and redemption tracking.
Facilitates personalized bonus tracking via loyalty modules.
No specific referral system integration noted.
No direct affiliate program management features reported.
Integrates with CRM systems to enhance player management efforts.
Supports external integration for email marketing campaigns.
Supports external SMS notification integrations.
Typically via integrated marketing systems; no direct internal support noted.
No specific complaint system included; typically managed separately.
Not typical for land-based casino management platforms.
No direct info; standard support for multiple user roles is typical.
Multilingual system support available to serve global casinos.
Not explicitly detailed; usually provided as part of customer support.
Not commonly supported in traditional land-based management systems.
Supports account blocking for compliance and security.
Supports temporary freeze on player accounts during investigations.
Supports password recovery for system user accounts.
Complies with GDPR and other data protection regulations relevant to regions served.
Supports data deletion requests under data privacy regulations.
Allows export of user and player data for compliance and analysis.
Integrates with cage and payment processing systems within casinos.
Support integrated via financial system interfaces.
No direct cryptocurrency payment support reported.
Possible integration with casino cashless systems; not specifically detailed.
No direct information available.
Supports prepaid card tracking via external integrations.
Supports real-time transaction updates in the cage system.
No specific information available.
Supports fast cash out tracking and accounting.
Automation of withdrawal approvals possible via system modules.
Supports configurable limits on deposits and withdrawals per player.
Supports multicurrency accounting and player management.
Supports real-time currency conversion in accounting.
No information available.
No information available.
No information available.
Not typically applicable.
No information available.
Supports anti-money laundering monitoring and reporting.
Automatic transaction screening included for compliance.
Compliance modules typically support sanctions list screening.
Supports suspicious activity reporting to regulators.
Provides tax accounting and reporting features.
Automates report generation on schedule or triggers.
Provides integration capabilities with external tax systems.
Supports accounting for transaction and service fees.
Features payment reconciliation functionality for cage operations.
Supports chargeback processing workflows.
Fraud detection mechanisms included for financial transactions.
No specific info; integration possible via payment gateways.
Supports credit evaluations within player management.
No info available.
No info available.
Supports B2B financial processes as needed in casino enterprise settings.
Supports automation of refunds in accounting workflows.
Adheres to industry security standards; specific certificates not detailed.
No explicit certification info found.
No direct certification info; typically integrated when handling payment card data.
Implements GDPR security and privacy protocols.
No direct listing; typical casino software seeks gaming commission approvals.
No information available.
No specific public info; may be pursued for relevant system components.
No public info.
Regular security audits are industry best practice.
Penetration testing generally conducted for enterprise casino software.
No known bug bounty programs reported.
Supports data encryption at rest for sensitive information.
Supports encryption in transit via standard protocols.
Uses secure end-to-end encryption for critical data exchanges.
Employs key management protocols for data security.
No public info on hardware security module integration.
Implements intrusion detection systems for security monitoring.
Typically employs DDoS mitigation as part of IT security.
Supports firewall and web application firewall protections as standard IT security.
Uses rate limiting for security and performance stability.
Integrated security monitoring for compliance and threat detection.
Supports integration with SIEM platforms for unified security operations.
Provides automatic alerts for security and operational incidents.
Includes documented incident response procedures.
Robust backup and disaster recovery systems are integral parts of the solution.
Supports geographic redundancy for critical operations.
Industry best practice includes defined RTO (Recovery Time Objective) and RPO (Recovery Point Objective).
Provides business continuity planning and support to minimize downtime.
Implements enterprise-grade access control measures.
Supports role-based access control to restrict system permissions.
Maintains comprehensive audit trails for regulatory compliance and troubleshooting.
Includes built-in analytics tools for operational and player insights.
Supports real-time analytics and reporting dashboards.
Provides operator dashboards for monitoring and managing casino operations.
Supports creation of custom reports tailored to operator needs.
Automates report generation on schedule or triggers.
Supports scheduled distribution of reports.
Supports export of data in multiple formats including CSV, XML, and JSON.
Provides data mining capabilities for deeper business intelligence.
Supports predictive analytics models to forecast trends.
Employs machine learning for analytics to enhance decision making.
Includes player behavior analytics for marketing and compliance.
Supports cohort analysis to track player groups over time.
Calculates lifetime value for player segments.
Provides churn prediction to assist retention strategies.
Offers tools for revenue optimization based on analytics.
Provides technical support via phone, email, and online portals.
Offers 24/7 technical support for critical casino operations.
Supports multi-level support escalations.
Enables remote diagnostics of system issues.
On-site support available as needed.
Uses ticketing system for support case management.
Provides SLA guarantees for uptime and response times.
Priority support offered for high-value clients.
Assigns dedicated support managers for key accounts.
Offers assistance for migration from legacy systems to LANSA solutions.
