Microgaming is a pioneering online gaming software company established in 1994, recognized for developing a vast portfolio of casino games and casino platform software. It is primarily focused on delivering innovative, scalable, and secure gaming solutions to online operators globally.
Microgaming operates as a casino platform provider and software developer, delivering a comprehensive casino platform, player management, game content, and supporting infrastructure.
The primary purpose of Microgaming’s products is to provide an integrated iGaming platform that enables casino operators to efficiently manage player accounts, game deployments, financial transactions, and regulatory compliance for online gambling markets worldwide.
Microgaming serves multiple gambling verticals including online casino, poker, bingo, sportsbook, and live dealer games.
Microgaming uses a B2B business model, providing software, platforms, game content, and support services directly to casino operators and gaming establishments.
Microgaming is unique for its large and diverse game portfolio, the pioneering Viper platform technology that allows rapid slot game development, robust player account and transaction management tools, comprehensive regulatory certifications, and industry-leading security and payment integration solutions.
Microgaming
Founded in 1994
Registered primarily in the Isle of Man
Primary offices are located in the Isle of Man with regional presences in Europe and Asia-Pacific markets.
Over 30 years in the market
Estimated several hundred employees including game developers, platform engineers, and support staff
Supports multiple languages including English, Spanish, German, French, and other key languages relevant to global markets
Provides extensive regional localization including language, currency, responsible gambling features, and regulatory compliance adaptations for multiple jurisdictions
Microgaming’s mission is to drive innovation in the iGaming industry by developing cutting-edge gaming technology and ensuring a fair, secure, and engaging gaming experience globally.
Privately owned company
Microgaming holds multiple industry awards including EGR B2B Awards, and certifications like ISO/IEC 27001, eCOGRA, and iTech Labs testing certifications.
Participates in major gambling industry associations such as the Remote Gambling Association (RGA) and International Association of Gaming Regulators (IAGR).
Key milestones include launching the first real-money online casino in 1994, developing the Viper gaming platform, continuously expanding their games portfolio, integrating live dealer games, and embracing mobile and cloud technologies.
No publicly available information on current IPO or investment plans
Offers partner programs for game aggregators, casino operators, and integrators providing technical support, API integration assistance, and joint marketing initiatives
Supports responsible gambling tools including self-exclusion, deposit limits, cooling-off periods, and player behavior monitoring
No specific disclosed environmental standards; industry best practices generally include energy-efficient data centers and sustainable office practices
Provides training and certification programs for operators' staff on platform use, compliance, and game rules through dedicated account managers and online resources
Focuses on enhancing platform scalability, integrating advanced analytics and AI for personalization, expanding live dealer and mobile game offerings, plus blockchain and crypto-payment integration
Actively expanding into regulated markets worldwide, focusing on Europe, Asia-Pacific, and regulated US states
Maintains dedicated R&D teams for game development, platform innovation, security enhancements, and integration of emerging technologies
Incorporates HTML5 gaming, cloud hosting, blockchain, AI-powered analytics, mobile-first design, and real-time data streaming into product development
Offers integration support and technical consultation to startups and new operators entering the iGaming space
Considered one of the top market leaders in the iGaming casino platform and game content segment with a significant global operator base
Playtech, EveryMatrix, Scientific Games, Evolution Gaming, NetEnt
Large game portfolio, proven platform stability and security, extensive regulatory certifications, early mover advantage, and comprehensive B2B service model
Europe, Asia-Pacific, Latin America, regulated US states, and other international markets
Online casino operators, game aggregators, white-label businesses, and regulated gambling operators
Offers white-label casino platform solutions enabling operators to launch branded casinos quickly with full back-office support
Typically license-based B2B model including revenue share and fixed licensing fees depending on operator scale and offerings selected
Focuses on partnerships with operators, industry events, strong brand reputation, and digital marketing support for client acquisition
Utilizes direct sales, partnerships, and aggregators to distribute its platform and game content to operators worldwide
Offers approximately 800+ games including slots, table games, and live dealer titles in core packages
Slots, table games (roulette, poker variants, blackjack), bingo, live dealer games, progressive jackpots
Yes, integrates live dealer games that provide real-time streaming and interaction
No verified information on VR/AR game support within Microgaming offerings
Supports tournament and competition features integrated via platform management tools
Offers progressive jackpots systems integrated within slots and network-wide jackpots
Supports multiplayer table games such as poker variants and live dealer games
Player chat functionality is supported in multiplayer and live dealer games
Ability to create private tables for poker and live dealer games is supported
Supports side-bets in a variety of card games like blackjack and poker
Includes achievement and reward systems to encourage player engagement
Supports gamification elements including levels, experience points, and badges in games and platform features
Provides customizable gaming interfaces and personalized player experience based on behavior and segment data
Supports different game speeds typically configurable by the operator or platform
Auto-play functionality is standard for slot games allowing multiple spins without manual input
Players have access to game history data for transparency and auditing
Replay functionality is generally available for dispute resolution and transparency in game outcomes
Supports multi-currency operations and games with various fiat and crypto currencies
Provides real-time currency conversion features integrated within the platform wallet management
Yes, supports cryptocurrency gaming including deposits, withdrawals, and crypto wallet integration
Utilizes blockchain technology for transparency in payments and enhanced security in accounting
Based on proprietary Viper platform technology, supporting HTML5, cloud native deployments, and API-based architecture
Supports cloud deployment allowing scalable, flexible hosting
Compatible with modern containerization technologies like Docker and Kubernetes for deployment flexibility
Supports enterprise-grade databases such as MySQL, PostgreSQL, and NoSQL solutions depending on client deployment
Supports microservices architecture to enable modular, scalable system components
Provides comprehensive APIs for game integration, player management, payments, and reporting
Yes, supports RESTful APIs for flexible integration with operator systems
No verified information available on GraphQL support
Supports common data formats such as JSON and XML for data exchange
Real-time updates supported for player actions, financial transactions, and game states
Uses secure HTTP/HTTPS, WebSocket, and proprietary communication protocols for game data and player management
Yes, WebSocket is supported for real-time online gaming and interaction
Requires moderate to high bandwidth depending on game type; live dealer games require higher bandwidth for streaming
Implements data caching for performance optimization in game content and player data retrieval
Supports CDN distribution for fast and reliable content delivery worldwide
Supports load balancing to ensure high availability and scalability
Automatic scaling capabilities are supported in cloud deployments to handle user loads efficiently
Includes integrated monitoring systems for platform health and performance metrics
Supports centralized logging for troubleshooting and audit trails
Built-in analytics provide insights on player behavior, game performance, and financial tracking
Supports A/B testing capabilities to optimize game content and user experience
Provides sandbox environments for operators and developers for testing and development needs
Supports API versioning to maintain backward compatibility and structured upgrades
Supplies SDKs, developer documentation, and testing tools for seamless integration and development
SDKs available for multiple programming languages including Java, C#, JavaScript, and PHP
Supports automated testing frameworks to maintain software quality and stability
Compatible with standard Continuous Integration and Continuous Deployment tools for rapid updates
Supports blue-green deployment strategies to ensure zero downtime during updates
Provides rollback options to safely revert to prior platform versions if needed
Integrated performance monitoring dashboards and alerting systems
Supports distributed tracing for diagnosing issues in complex microservices environments
Built-in profiling tools assist in performance tuning and debugging
Supports hot-swapping of some components for live updates without downtime
Flexible hardware requirements depending on deployment scale; cloud or on-premises server capable with high availability
Fully supports multi-tenancy to allow multiple operators or brands on a single platform instance
Supports high numbers of concurrent users scalable to hundreds of thousands depending on infrastructure
Horizontal scaling supported through cloud infrastructure and modular architecture
Low latency gaming experience optimized through data caching, CDN, and efficient protocols
Supports global geographic distribution with regional data centers and compliance adaptations
Includes comprehensive disaster recovery plans with backups, failover, and geographic redundancy
Supports provably fair algorithms particularly in RNG-based games to ensure fairness and transparency
Allows creation and integration of custom games on the platform through API and development tools
Offers white-label solutions for games allowing operators to brand and customize game libraries
Provides promotional tools including bonus engines, campaigns, free spins, and rewards management
Supports seasonal and special event content integration to increase player engagement
Enables zero-downtime updates via advanced deployment and release strategies
Supports configurable Return to Player (RTP) settings per game by operator agreement
Includes configurable volatility settings for slot games to adjust risk-reward profiles
Fully cross-platform support including desktop, mobile, and tablet devices
Optimized for various screen sizes and resolutions for best player experience
No verified information on offline mode support
Supports integration with major game engines such as Unity; HTML5 is primary for game delivery
All games support HTML5 ensuring compatibility on modern browsers and devices
Supports extensive third-party integrations including payment gateways, CRM, marketing, and affiliate systems
Integrates with casino management systems for player, bonus, and loyalty management
Supports multiple payment gateways including credit cards, e-wallets, crypto wallets, and bank transfers
CRM systems integration supported to manage player relationships and marketing segmentation
Supports integration with marketing automation and campaign management tools
Affiliate program system integration supported for operator marketing channels
Business Intelligence systems integration enabled for advanced data analysis and reporting
Supports regulatory reporting and compliance automation for multiple jurisdictions
Supports multiple user registration methods including email, phone number, and social login
Supports two-factor authentication (2FA) to enhance account security
Integrates identity verification systems for KYC compliance
Supports automated document verification for player identity checks
Integrates age verification systems to block underage gambling
Supports geolocation services to enforce geographic restrictions and licensing compliance
Provides player self-exclusion tools to promote responsible gaming
Supports configurable deposit and betting limits per player and jurisdiction
Cooling-off period management supported to allow player breaks
Includes gaming behavior monitoring modules to detect problematic gambling patterns
Supports real-time alerts for suspicious or fraudulent account activity
Offers tiered VIP programs and rewards to enhance player retention
Allows assignment of personal account managers for VIP players
Supports detailed player segmentation for personalized marketing and bonuses
Loyalty systems with point accumulation and redemption supported
Supports personalized bonus offers based on player behavior and segments
Includes referral program management features for viral marketing
Supports affiliate marketing program integration for operator customer acquisition
Full integration with CRM systems to streamline player data and campaigns
Supports email marketing tools integrated with player activity data
SMS notifications availability for player communications and promotions
Supports push notifications for real-time marketing and engagement
Provides complaint management system to handle player issues professionally
Supports live chat for player support and issue resolution
Multi-level support system for tiered customer service
Provides support in multiple languages for global operator needs
Includes self-service knowledge base resources for common player and operator inquiries
Supports video verification technologies for enhanced KYC
Account blocking capabilities available for security or compliance reasons
Supports temporary account freezing as part of responsible gaming tools
Provides secure password recovery systems
Fully compliant with GDPR and other data protection regulations
Supports player rights to data deletion per GDPR
Allows export of user data upon request for transparency and compliance
Integrated with multiple payment systems including cards, e-wallets, crypto, and bank transfers
Supports bank transfers for both deposits and withdrawals
Facilitates cryptocurrency payments and withdrawals securely
Supports e-wallet payment options like Skrill, Neteller, and PayPal
Supports mobile payment technologies for user convenience
Supports prepaid card payment methods where allowed
Instant deposit processing supported for most payment methods
Scheduled deposit functionality not commonly reported but may be available through integrations
Supports fast withdrawal processing depending on payment providers
Automated withdrawal processing available with configurable limits and approvals
Fully supports deposit and withdrawal limits configured based on jurisdiction and player preferences
Supports multi-currency accounts and transactions within the platform wallet
Provides automatic currency conversion with real-time rates integrated
Supports simultaneous handling of fiat and cryptocurrencies in player wallets
No verified information on DeFi protocol integration
No verified information on cryptocurrency staking support
No publicly available info on escrow systems for transactions
No verified multi-signature support for crypto payments
Comprehensive AML systems implemented including transaction monitoring and compliance screening
Automated transaction screening is part of anti-fraud and AML processes
Integrates sanctions and watch list screening for compliance
Supports suspicious activity reporting to regulators and internal compliance teams
Offers tax accounting and compliance reporting capabilities through financial management modules
Automatically generates scheduled reports for operations, compliance, and finance
Integrates with tax systems for jurisdiction-specific reporting
Supports accounting for transaction fees within the platform
Provides payment reconciliation tools ensuring financial accuracy
Supports chargeback management and dispute resolution processes
Advanced fraud detection systems for payment transactions included
Supports 3D Secure authentication for card payments where applicable
Implements credit risk assessment tools mainly through integrations
No verified information on installment payment support
No verified Buy-Now-Pay-Later service integrations
Supports corporate banking needs for B2B clients with invoicing and bulk transactions
Automated refund handling features available with configurable rules
Holds security certificates including ISO/IEC 27001 and PCI DSS certifications
Yes, certified ISO/IEC 27001 compliant ensuring information security management
Holds PCI DSS certification for secure card payment processing
Fully GDPR compliant with strong data protection and privacy measures implemented
Holds certifications and licenses from multiple gambling commissions globally
eCOGRA certified for fair and responsible gaming practices
Games are GLI tested for fairness and technical compliance
Holds iTech Labs certification for RNG and game fairness testing
Undergoes regular security audits by internal and external partners
Supports periodic penetration testing to identify and mitigate vulnerabilities
No public information on bug bounty programs
Supports encryption of data at rest using industry-standard cryptographic methods
Supports encryption of data in transit via TLS/SSL protocols
Implements end-to-end encryption for sensitive transactions and communications
Uses secure key management systems for cryptographic keys
Supports Hardware Security Modules (HSM) for secure key storage and cryptographic operations
Integrated intrusion detection systems monitor platform for unauthorized activity
DDoS protection solutions implemented to ensure platform availability
Utilizes firewall and web application firewall (WAF) for perimeter security
Rate limiting is applied to APIs and services to prevent abuse and attacks
24/7 security monitoring systems active to detect and respond to threats
Integrates with Security Information and Event Management (SIEM) solutions for centralized security management
Automatic incident alerts configured to notify security teams immediately
Established incident response protocols and teams to handle security incidents
Comprehensive backup solutions and disaster recovery plans ensure data integrity and availability
Data and services are geographically redundant to minimize downtime risk
Provides RTO and RPO guarantees aligned with best practice SLAs
Business continuity planning actively maintained to support uninterrupted services
Robust access control mechanisms including multi-factor authentication and RBAC
Role-based access control (RBAC) enforced across the platform
Full audit trailing of all critical actions for compliance and forensic purposes
Includes built-in analytical tools for player behavior, finance, and game performance
Supports real-time analytics dashboards for monitoring game and player activity
Provides comprehensive operator dashboards for business and operational insights
Supports custom report generation tailored to operator needs
Automatically generates scheduled reports for operations, compliance, and finance
Enables scheduled reporting for recurring data delivery
Supports various data export formats including CSV, PDF, Excel, JSON, and XML
Provides data mining capabilities to discover player and game trends
Applies predictive analytics for player retention, revenue forecasting, and risk management
Uses machine learning to enhance analytics, fraud detection, and personalization
Deep analytics on player behavior to inform marketing and responsible gaming
Supports cohort analysis for segmentation and lifetime value optimization
Provides lifetime value (LTV) calculations for player value assessment
Uses churn prediction models to identify at-risk players
Tools available for optimizing revenue via bonus offers, game mixes, and personalized campaigns
Technical support available through email, live chat, phone, and ticketing systems
24/7 support is available for critical platform issues
Multi-tiered support system with escalation paths
Supports remote diagnostics for troubleshooting client issues
Onsite support available for major operators upon request
Integrated ticketing system for issue tracking and resolution
Service Level Agreements (SLAs) ensure uptime and response times for clients
Priority and dedicated support available for VIP and large clients
Provides dedicated account managers for key clients
Offers full migration assistance for operators moving to the Microgaming platform
