Site logo
Short description

Microgaming is a pioneering gaming software developer specializing in online casino software and platforms. The company focuses on delivering a robust portfolio of casino games and industry-leading responsible gaming tools integrated into its gaming ecosystem.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Microgaming is primarily a software developer and platform provider specializing in online casino software and related technologies.

What is the primary purpose and target market of this product?

The primary purpose of Microgaming's products is to provide online casino operators with casino gaming software that includes extensive game portfolios and responsible gaming features, targeting licensed online casino markets worldwide.

Which specific gambling verticals does this product serve?

Microgaming serves multiple gambling verticals including online casino gaming, progressive jackpots, and to some extent sportsbook through platform offerings.

Is this product designed for B2B or B2C operations?

Microgaming operates on a B2B business model, providing software, platforms, and tools to online casino operators rather than hosting games directly to consumers.

What makes this product unique in the market?

Microgaming's uniqueness stems from its longevity in the market (over 30 years), extensive and diverse game portfolio, and embedded responsible gaming features such as multi-jurisdiction compliance, self-exclusion tools integrated with payment blocking, and advanced behavior monitoring.

What is the name of the company that developed this product?

Microgaming Ltd.

In what year was the company founded?

Microgaming was founded in 1994.

In which countries is the company registered?

Microgaming is registered in the Isle of Man.

Where is the main office located and are there regional offices?

Primary office locations include the Isle of Man headquarters, with regional presence in various global gaming hubs.

How many years has this product been on the market?

Microgaming has been on the market for over 30 years, since 1994.

How many employees work on this product's development?

Exact current team size is not publicly specified; industry-standard for a large provider like Microgaming typically includes several hundred employees including developers, compliance, and support.

What languages is this product's interface available in?

Microgaming's platforms and products support over 25 languages to cater to diverse global markets.

Does this product support localization for different regions?

Microgaming supports multiple regional localizations adapting games and responsible gaming tools to comply with national regulations such as UK, Canadian, Australian, and MGA jurisdictions.

What is the company's mission and philosophy?

Microgaming's mission centers on pioneering innovation in online gaming while promoting safe, fair, and responsible gambling environments.

Is the company publicly traded or privately held?

Microgaming is privately owned.

What awards and certifications has this product received?

Microgaming is a founding member of eCOGRA, certified by multiple testing and regulatory bodies for RNG fairness and compliance, and holds numerous industry awards for innovation and software quality.

Does the company participate in professional gambling industry associations?

Microgaming participates in key professional gambling industry associations including eCOGRA and other regulatory bodies across multiple jurisdictions.

What are the main milestones in this product's development history?

Key milestones include launching the first true online casino software (1994), pioneering progressive jackpot systems, integrating responsible gaming tools, and continuous compliance upgrades with global regulators.

Are there plans for IPO or investment attraction for the company?

There are no public plans at this time for an IPO or new investment attraction disclosed.

Does the company offer partner programs for integrators?

Microgaming offers partner programs for integrators, including white-label solutions and turnkey operator platforms.

What is the company's corporate social responsibility approach?

Microgaming actively supports responsible gambling charities and safer gambling initiatives through financial donations and partnerships.

Does the company support responsible gambling initiatives?

Responsible gambling tools include deposit and loss limits, session timers, reality checks, self-exclusion options, behavior monitoring, multi-channel payment blocking, and compliance with strict international regulations.

What environmental standards does the company follow?

No specific information publicly available; generally, software providers adhere to corporate environmental responsibility standards as part of CSR policies.

Does the company offer training and certification programs for users of this product?

Microgaming provides mandatory compliance and responsible gambling training for staff; operators may be offered training on platform use.

What is the product development strategy for the next 5 years?

The development strategy likely focuses on further embedding responsible gaming tools, expanding compliance capabilities, innovating game technology, and improving user engagement features.

Are there plans to expand this product to new geographical markets?

Microgaming plans ongoing expansion into regulated markets including further growth in Canada, Australia, UK, and emerging regulated jurisdictions.

Does the company have research and development departments?

Dedicated R&D teams focus on software innovation, regulatory compliance, AI-driven responsible gaming tools, and platform security.

Does the company support startups and innovative projects?

There is no publicly detailed program, but Microgaming collaborates closely with partners promoting innovative gaming technologies.

What is this product's market share in its segment?

Microgaming is one of the leading market players in online casino software with significant global market share, especially in regulated markets.

Who are the main competitors of this product?

Primary competitors include NetEnt, Playtech, Evolution Gaming, Scientific Games, and Betsoft.

What is this product's competitive advantage?

Advantages include long-established brand, extensive proven game portfolio, strong responsible gaming integration, regulatory compliance expertise, and platform reliability.

Which geographical regions does this product currently serve?

Microgaming currently serves global regions including Europe, UK, Canada, Australia, and other regulated markets worldwide.

What is the target customer profile for this product?

Target customers are licensed online casino operators seeking robust, compliant gaming software with responsible gambling tools.

Does this product offer white-label solutions?

Microgaming offers white-label solutions enabling operators to launch branded casinos efficiently using Microgaming's platform.

What is the pricing model for this product?

Pricing typically involves licensing fees, revenue share models, or hybrid arrangements depending on operator agreements.

Does this product offer flexible licensing options?

Flexible licensing options allow operators to choose platform-only, game-only, or full turnkey solutions combined with responsible gaming compliance.

What is the go-to-market strategy for this product?

Marketing focuses on emphasizing game innovation, extensive portfolio, proven compliance, and responsible gaming credentials to attract operators.

Does the company have reseller or distributor networks for this product?

Microgaming distributes its products through partnerships with numerous online casino operators and platform integrators worldwide.

How many games are included in this product's basic package?

The basic game package usually includes hundreds of games, often exceeding 800 titles, covering slots, table games, and jackpots.

What types of games does this product support (slots, table games, live dealer, etc.)?

Supported game types include slots, table games, progressive jackpots, and arcade-style games.

Does this product support live-dealer functionality?

Microgaming does not primarily focus on live dealer games but may have some integration capabilities with live dealer providers.

Is there support for VR/AR games in this product?

There is no publicly confirmed support for VR or AR games as of now.

Does this product support tournaments and competitions?

Tournament and competition support is generally enabled through the operator's platform rather than a direct Microgaming feature.

Is there a progressive jackpot system in this product?

Microgaming is well known for its progressive jackpot system, including Mega Moolah and other networked jackpots.

Does this product support multiplayer gaming?

Multiplayer gaming features are limited and not a core focus of Microgaming’s portfolio.

Are there social features in this product's games?

Social gaming features are minimal; focus remains on traditional casino-style gaming.

Does this product support player chat functionality?

Player chat functionality is typically managed by the operator platforms, not provided directly within Microgaming games.

Is there ability to create private tables in this product?

Private table options are handled by operators; Microgaming supplies standard table games.

Does this product support side-bets in card games?

Side bets support depends on specific table game variations offered and operator customization.

Is there an achievement and rewards system in this product?

Achievement and reward systems are typically integrated by operators using Microgaming's platform rather than embedded in the games.

Does this product support gamification (levels, experience, badges)?

Basic gamification is provided such as session timers and achievements via operators; Microgaming provides the backend tools.

Is there ability to personalize gaming interface in this product?

Interface personalization is enabled via operator platforms with Microgaming games compatible with customizable front-ends.

Does this product support different game speeds?

Different game speeds are not commonly supported as a feature in Microgaming games.

Is there auto-play functionality for slots in this product?

Auto-play functionality is available in slot games.

Does this product support game history for players?

Game history support is available for players through platform-level integration.

Is there replay functionality for disputed situations in this product?

Replay functionality for disputed situations is not standard but dispute resolution mechanisms exist through operator customer service.

Does this product support multiple currencies in games?

Microgaming supports multiple currencies within its platform for regulated markets.

Is there real-time currency conversion in this product?

Real-time currency conversion may be offered at the operator/platform level rather than directly within games.

Does this product support cryptocurrency gaming?

Microgaming is beginning to support cryptocurrency gaming where permitted by regulation.

Is there blockchain technology integration in this product?

There is no public confirmation of blockchain integration within Microgaming's core platform or games.

What technological platforms is this product based on?

Products are based on HTML5 technology, cloud-ready platforms, and robust backend infrastructure.

Which operating systems does this product support?

Supported OS include Windows, MacOS, Linux for desktop; iOS and Android for mobile devices.

Does this product support cloud deployment?

Cloud deployment support is present, enabling scalable global gaming service delivery.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

Specific containerization technologies are not publicly detailed but modern platform architecture implies compatibility.

Which databases does this product support?

Uses standard enterprise-grade database systems but exact vendor details are proprietary.

Does this product support microservices architecture?

Microservices architecture is likely employed for scalability and modularity in platform development.

What APIs does this product provide for integration?

Provides extensive APIs for game and platform integration.

Does this product support RESTful API?

RESTful API support is available for integration flexibility.

Is there GraphQL support in this product?

No specific public confirmation of GraphQL support.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports standard data formats including JSON, XML for data exchange.

Does this product support real-time updates?

Real-time updates for game data and player stats are supported.

Which communication protocols does this product use?

Uses secure, standard gaming communication protocols including HTTPS and WebSockets.

Does this product support WebSocket for online games?

WebSocket support is present for online gaming data transmission.

What are the network bandwidth requirements for this product?

Optimized for moderate bandwidth usage to support smooth gameplay on desktop and mobile.

Does this product support data caching?

Data caching is supported to improve performance and reduce latency.

Which CDNs does this product support for content delivery?

CDN support is used for fast content delivery globally.

Does this product support load balancing?

Load balancing support is implemented for reliable uptime.

Does this product support automatic scaling?

Automatic scaling features exist to handle peak gaming loads.

Which monitoring systems are integrated with this product?

Integrated monitoring systems track platform performance and player activity.

Does this product support centralized logging?

Centralized logging is used for operational transparency and troubleshooting.

Which analytics systems are built into this product?

Built-in analytics systems provide insights into player behavior and game performance.

Does this product support A/B testing?

A/B testing capabilities are supported for optimization of game and feature performance.

Is there ability to create sandbox environments in this product?

Sandbox environments are provided for operator testing and certification.

Does this product support API versioning?

API versioning is supported for backward compatibility and upgrade management.

What development tools does this product provide?

Offers developer tools and SDKs for integration support.

Does this product offer SDK for various programming languages?

Provides SDKs primarily in JavaScript, with likely support for other common languages used by operators.

Does this product support automated testing?

Automated testing is employed to ensure software reliability and compliance.

What continuous integration/deployment tools are available for this product?

Continuous integration and deployment tools are used to streamline updates.

Does this product support blue-green deployment?

Supports blue-green deployment strategies for seamless updates.

Is there rollback capability in case of issues with this product?

Rollback mechanisms exist to handle deployment issues safely.

Which performance monitoring systems are integrated with this product?

Offers performance monitoring integrated within platform systems.

Does this product support distributed tracing?

Distributed tracing is used for debugging and performance tuning.

Are there built-in profiling tools in this product?

Profiling tools for developers support optimization of games and platform components.

Does this product support hot-swapping of components?

Hot-swapping of software components is not publicly detailed.

What are the hardware requirements for deploying this product?

Deployable on standard server hardware and cloud infrastructure optimized for online gaming.

Does this product support multi-tenancy?

Supports multi-tenancy for hosting multiple operators/games on shared infrastructure.

What is the maximum number of concurrent users this product can handle?

The platform is scalable to support tens of thousands of concurrent users.

Does this product support horizontal scaling?

Horizontal scaling capabilities enable load distribution across servers.

What are the latency characteristics of this product?

Designed for low latency performance to ensure smooth player experience.

Does this product support geographic distribution?

Supports geographic distribution with servers in multiple regions for redundancy.

Are there disaster recovery capabilities in this product?

Robust disaster recovery systems are implemented to ensure service continuity.

Does this product support provably fair algorithms?

Microgaming games are certified RNG with fairness audits but do not use blockchain-based provably fair systems.

Is there ability to create custom games in this product?

Custom game creation can be supported through partnerships and platform integration.

Does this product support white-label solutions for games?

Offers white-label gaming solutions for operators.

Are there tools for creating promotional campaigns in games within this product?

Provides tools for promotional campaigns, including bonuses and jackpots.

Does this product support seasonal content?

Supports seasonal content and themed games as part of regular portfolio updates.

Is there ability to update games without downtime in this product?

Employs zero-downtime update procedures to minimize service interruptions.

Does this product support different RTP settings?

Allows for configurable RTP settings within regulatory limits.

Is there a volatility system for slots in this product?

Slot games feature varying volatility options tailored to player preferences.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Full cross-platform support across desktop, mobile, and tablet devices.

Is there optimization for different screen sizes in this product?

Games are optimized for different screen sizes and resolutions.

Does this product support offline mode for some games?

Offline mode is not commonly supported in online casino games.

Is there integration with game engines like Unity/Unreal in this product?

Supports integration with popular engines like Unity and Unreal for select titles.

Does this product support HTML5 for all games?

Full HTML5 support for all games ensuring browser compatibility.

What third-party integrations does this product support?

Supports third-party software and service integrations including CRM and payment gateways.

Does this product integrate with existing casino management systems?

Integrates with casino management systems for player and game administration.

Are there payment gateway integrations available in this product?

Offers integration with major payment gateways for deposits and withdrawals.

Does this product support CRM system integrations?

Supports CRM integration to enhance player management and marketing.

What marketing tools does this product integrate with?

Marketing tool integrations facilitate campaigns and player retention.

Does this product support affiliate system integrations?

Provides affiliate program integration capabilities.

Are there business intelligence tool integrations in this product?

Supports business intelligence tools for data-driven decision making.

Does this product support compliance and regulatory reporting integrations?

Includes compliance and regulatory reporting tools for operators.

What user registration methods does this product support?

Supports traditional registration and KYC processes.

Does this product support two-factor authentication?

Supports two-factor authentication for enhanced account security.

Is there an identity verification system (KYC) in this product?

Integrates identity verification and KYC systems to ensure player compliance.

Does this product support automated document verification?

Supports automated document verification tools.

Is there integration with age verification systems in this product?

Enforces strict age verification through integrated systems.

Does this product support geolocation verification?

Includes geolocation technology to ensure players are within legal jurisdictions.

Is there a player self-exclusion system in this product?

Comprehensive self-exclusion systems with temporary and permanent options.

Does this product support deposit and betting limits?

Supports configurable deposit and betting limits for player protection.

Are there cooling-off periods supported in this product?

Enables cooling-off periods for player breaks.

Does this product support gaming behavior monitoring?

Advanced AI-based behavior monitoring detects risky gambling patterns.

Are there alerts for suspicious activity in this product?

Provides alerts for suspicious activity and potential problem gambling behaviors.

Does this product support VIP programs?

Supports VIP player program configurations through operator platforms.

Are there personal managers for VIP players in this product?

Operators can provide personal managers supported by platform tools.

Does this product support player segmentation?

Enables player segmentation for targeted marketing and responsible gaming interventions.

Is there a loyalty system with point accumulation in this product?

Supports loyalty schemes with points accumulation.

Does this product support personalized bonuses?

Facilitates personalized bonuses based on player segmentation.

Is there a referral system in this product?

Referral system support is available through platform configurations.

Does this product support affiliate programs?

Provides integration for affiliate marketing programs.

Is there CRM system integration in this product?

CRM system integration is fully supported.

Does this product support email marketing?

Email marketing tools integration facilitates promotional campaigns.

Are SMS notifications available in this product?

SMS notification capabilities are supported.

Does this product support push notifications?

Supports push notifications for player engagement.

Is there a complaints and support system in this product?

Operators using Microgaming typically provide complaint handling systems.

Does this product support live chat with customer support?

Live chat support integration is common for player assistance.

Is there a multi-level support system in this product?

Multi-level support systems can be integrated by operators.

Does this product support customer service in multiple languages?

Support for multiple languages in player support and interfaces.

Is there a knowledge base for self-service in this product?

Operators are encouraged to provide knowledge bases for self-service.

Does this product support video verification?

Video verification support is emerging but not yet widely implemented.

Does this product support temporary account freezing?

Allows temporary account freezing as part of self-exclusion or cooling-off.

Is there a password recovery system in this product?

Standard password recovery mechanisms are integrated.

Does this product comply with GDPR for user data?

Fully GDPR compliant for user data protection and privacy.

Is there a right to data deletion in this product?

Supports rights to data deletion as per GDPR.

Does this product support user data export?

Enables user data export functions compliant with privacy laws.

Which payment systems are integrated with this product?

Integrates major payment systems including cards, bank transfers, e-wallets.

Does this product support bank transfers?

Bank transfer payment options are supported.

Is there cryptocurrency payment support in this product?

Emerging support for cryptocurrency payments within regulatory frameworks.

Does this product support e-wallets?

Supports major e-wallets like Skrill, Neteller.

Is there mobile payment support in this product?

Compatible with mobile payment solutions.

Does this product support prepaid cards?

Supports prepaid card payment methods.

Is there an instant deposit system in this product?

Enables instant deposits to player accounts.

Does this product support scheduled deposits?

Scheduled deposit features may be implemented by operators.

Is there a fast withdrawal system in this product?

Fast withdrawal systems are supported depending on payment providers.

Does this product support automated withdrawal processing?

Automated withdrawal processing is supported.

Are there limits on deposits and withdrawals in this product?

Allows configurable deposit and withdrawal limits.

Does this product support multi-currency operations?

Multi-currency support accommodates global players.

Is there automatic currency conversion in this product?

Currency conversion is typically managed at platform level.

Does this product support both fiat and cryptocurrencies simultaneously?

Support for simultaneous fiat and crypto may be limited.

Is there integration with DeFi protocols in this product?

No public information on DeFi protocol integration.

Does this product support cryptocurrency staking?

No public information on crypto staking features.

Is there an escrow system for large transactions in this product?

Escrow systems are not a core feature.

Does this product support multi-signature for crypto payments?

Multi-signature crypto payment support is not publicly detailed.

Is there an anti-money laundering (AML) system in this product?

Integrated AML systems comply with anti-money laundering regulations.

Does this product support automatic transaction screening?

Automated transaction screening tools are built-in.

Is there integration with sanctions lists in this product?

Integrates sanctions lists to prevent illegal activities.

Does this product support suspicious activity reporting?

Supports suspicious activity reporting in compliance with regulations.

Is there a tax accounting system in this product?

Provides tools for tax accounting compliance.

Does this product support automatic report generation?

Automated periodic reports for compliance and performance.

Is there integration with tax systems in this product?

Integrates with tax systems where required by operators.

Does this product support transaction fee accounting?

Supports transaction fee accounting functionalities.

Is there a payment reconciliation system in this product?

Payment reconciliation systems are part of platform back-office.

Does this product support chargeback handling?

Tools for managing payment chargebacks are offered.

Is there a fraud detection system for payments in this product?

Fraud detection systems for payments are integrated.

Does this product support 3D Secure authentication?

Supports 3D Secure authentication for payment security.

Is there a credit risk assessment system in this product?

Credit risk assessment systems are implemented as part of compliance.

Does this product support installment payments?

No public details on installment payment features.

Is there integration with buy-now-pay-later services in this product?

No known Buy-Now-Pay-Later integration.

Does this product support corporate banking for B2B clients?

Supports corporate banking for B2B client transactions.

Is there an automatic refund system in this product?

Automated refund processing systems are available.

What security certificates does this product have?

Holds multiple security certifications including ISO and PCI DSS.

Does this product support ISO 27001 compliance?

Maintains ISO 27001 compliance for information security.

Is there PCI DSS certification for this product?

PCI DSS certification is maintained for payment security.

Does this product support GDPR compliance?

Fully compliant with GDPR security requirements.

Is there certification from gambling commissions for this product?

Certified by multiple gambling commissions including UKGC, MGA.

Does this product support eCOGRA certification?

Founding member of eCOGRA, games regularly certified.

Is there GLI testing for games in this product?

Undergoes GLI testing for game fairness and security.

Does this product support iTech Labs certification?

Complies with iTech Labs certification standards.

Are there regular security audits for this product?

Regular security audits are conducted.

Does this product support penetration testing?

Supports regular penetration testing.

Are there bug bounty programs for this product?

No publicly stated bug bounty program.

Does this product support data encryption at rest?

Supports encryption of data at rest.

Is there data encryption in transit in this product?

Supports encryption of data in transit.

Does this product support end-to-end encryption?

Uses end-to-end encryption on sensitive data.

Is there a key management system in this product?

Employs key management systems for cryptographic keys.

Does this product support hardware security modules (HSM)?

Hardware Security Module support is likely but not public.

Is there an intrusion detection system in this product?

Integrated intrusion detection systems are used.

Does this product support DDoS protection?

DDoS protection is implemented to safeguard services.

Are there firewall and WAF protection in this product?

Firewalls and Web Application Firewalls (WAF) are in place.

Does this product support rate limiting?

Rate limiting mechanisms protect APIs and services.

Is there a security monitoring system in this product?

Continuous security monitoring is active.

Does this product support SIEM integration?

Integrates with SIEM solutions for centralized security management.

Are there automatic alerts for incidents in this product?

Automatic incident alerts are configured.

Does this product support incident response procedures?

Well-defined incident response procedures are implemented.

Is there a backup and disaster recovery system in this product?

Regular backups and disaster recovery plans are maintained.

Does this product support geographic redundancy?

Geographic redundancy supports high availability.

Are there RTO/RPO guarantees for this product?

Industry-standard RTO (Recovery Time Objective) and RPO (Recovery Point Objective) policies.

Does this product support business continuity planning?

Business continuity planning ensures operational resilience.

Is there an access control system in this product?

Role-based access control systems are used.

Does this product support role-based access control?

Supports granular role-based access permissions.

Is there an audit trail for all actions in this product?

Maintains detailed audit trails for all user and system actions.

What built-in analytical tools are available in this product?

Built-in analytic tools monitor game and platform metrics.

Does this product support real-time analytics?

Supports real-time analytics for player behavior and performance.

Are there operator dashboards in this product?

Provides operator dashboards with detailed reporting.

Does this product support custom reports?

Customizable report generation is available.

Is there automatic report generation in this product?

Automated periodic reports for compliance and performance.

Does this product support scheduled reporting?

Scheduled reporting options exist.

Is there data export in various formats from this product?

Supports export in CSV, Excel, and other common formats.

Does this product support data mining functionality?

Enables data mining for market and player insights.

Is there predictive analytics in this product?

Uses predictive analytics for risk management and player retention.

Does this product support machine learning for analytics?

Machine learning applied to analytics and responsible gaming detection.

Is there player behavior analytics in this product?

Detailed player behavior analytics are integrated.

Does this product support cohort analysis?

Supports cohort analysis for marketing and retention.

Are there LTV (lifetime value) calculations in this product?

Lifetime value calculations support operator marketing strategies.

Does this product support churn prediction?

Employed churn prediction models to anticipate player drop-off.

Are there revenue optimization tools in this product?

Tools support revenue optimization strategies.

What technical support channels are available for this product?

Technical support available via tickets, email, phone.

Does this product offer 24/7 technical support?

Offers 24/7 technical support for critical issues.

Is there a multi-level support system for this product?

Multi-tiered support structure with escalation paths.

Does this product support remote diagnostics?

Remote diagnostics capabilities are enabled.

Is there on-site support available for this product?

On-site support offered depending on client agreements.

Does this product support a ticketing system?

Uses established ticketing systems for issue tracking.

Are there SLA guarantees for support of this product?

Service level agreements with defined uptime and support guarantees.

Does this product offer priority support for critical clients?

Priority support available for key clients.

Are there dedicated support managers for this product?

Dedicated account and support managers are assigned.

Does the company offer migration assistance for this product?

Provides migration assistance for new operators and integrations.