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NuxGame is a leading B2B iGaming software provider specializing in delivering an all-in-one platform solution that includes game aggregation, turnkey casino solutions, sportsbook integration, and advanced crypto casino capabilities. The company is known for its comprehensive, secure, and scalable gaming products designed for online casino and sportsbook operators. NuxGame operates with a strong emphasis on certified RNG technology and regulatory compliance.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Platform provider and software developer focused on iGaming software, including online casino platform, sportsbook solutions, and game aggregation.

What is the primary purpose and target market of this product?

NuxGame's primary purpose is to provide operators in the online gambling industry with a powerful, integrated platform solution that enables launching, managing, and scaling casino and sportsbook businesses efficiently, targeting the B2B market of iGaming operators globally.

Which specific gambling verticals does this product serve?

The provider serves verticals including online casino, sportsbook, live casino, and crypto casino platforms.

Is this product designed for B2B or B2C operations?

NuxGame operates on a B2B business model, offering software platform solutions and game aggregation services primarily to online casino and sportsbook operators.

What makes this product unique in the market?

NuxGame is distinguished by its large aggregated game portfolio with over 14,500 games from 120+ providers, integration of a robust Crypto Casino, strong KYC and compliance tools, advanced gamification features, and turnkey sportsbook combined with casino platform solutions. It emphasizes certified RNG compliance as a core trust-building feature.

What is the name of the company that developed this product?

NuxGame

In what year was the company founded?

Founded in 2018

In which countries is the company registered?

Registered in Curaçao

Where is the main office located and are there regional offices?

Primary office located in Willemstad, Curaçao

How many years has this product been on the market?

Operating for approximately 7 years as of 2025

How many employees work on this product's development?

Approximately 51-200 employees

What languages is this product's interface available in?

Typically supports multiple languages common in global iGaming platforms including English, Russian, Spanish, and others; exact languages vary by client localization needs.

Does this product support localization for different regions?

Supports extensive regional localization to comply with the regulatory requirements and player preferences in multiple global jurisdictions.

What is the company's mission and philosophy?

NuxGame aims to empower iGaming operators worldwide with reliable, scalable, and compliant technology solutions to create fair, innovative, and engaging online gambling experiences.

Is the company publicly traded or privately held?

Privately held company

What awards and certifications has this product received?

The company and its platforms hold RNG certifications from respected testing laboratories such as GLI and iTech Labs; specific awards information is not publicly disclosed.

Does the company participate in professional gambling industry associations?

Likely participates in key iGaming industry associations relevant to compliance and standards (e.g., eCOGRA, GLI engagement), though specific memberships are not publicly listed.

What are the main milestones in this product's development history?

Key milestones include launching its unified iGaming platform with sportsbook and casino aggregation, integration of a crypto casino, achieving multiple RNG certifications, and expanding game provider partnerships.

Are there plans for IPO or investment attraction for the company?

No publicly available information on IPO or investment plans.

Does the company offer partner programs for integrators?

NuxGame offers partner programs for integrators, including access to its platform, game aggregation, and marketing tools designed to boost operator profitability.

What is the company's corporate social responsibility approach?

Likely follows industry best practices emphasizing responsible gambling, regulatory compliance, and player protection, though specific CSR programs are not detailed.

Does the company support responsible gambling initiatives?

Supports responsible gambling initiatives through compliance tools, player self-exclusion features, behavioral monitoring, and integration with regulatory frameworks.

What environmental standards does the company follow?

No specific environmental standards publicly disclosed; standard IT industry sustainability practices likely followed.

Does the company offer training and certification programs for users of this product?

Offers training and certification programs for operators’ staff to effectively use their platform and tools, ensuring smooth integration and operational excellence.

What is the product development strategy for the next 5 years?

Focuses on continued platform expansion with enhanced gamification, crypto integration, regulatory compliance upgrades, AI-powered analytics, and deeper sportsbook features.

Are there plans to expand this product to new geographical markets?

Plans to expand in regulated markets globally, particularly in Latin America, Europe, and emerging African and Asian markets.

Does the company have research and development departments?

Maintains active research and development teams focused on platform scalability, security, RNG compliance, mobile optimization, and new gaming technologies.

Does the company support startups and innovative projects?

Provides support for innovative projects and integration partners through APIs and comprehensive platform tools but no specific startup accelerator program publicly noted.

What is this product's market share in its segment?

Holds a growing market share among mid-sized B2B iGaming platform providers, recognized for strong product aggregation and sportsbook integration.

Who are the main competitors of this product?

Main competitors include SoftSwiss, EveryMatrix, BetConstruct, Pragmatic Play (aggregation), and other iGaming platform providers with sportsbook and RNG solutions.

What is this product's competitive advantage?

Unique combination of extensive game aggregation, integrated sportsbook, crypto-casino offerings, certified RNG technology, and strong regulatory compliance tools.

Which geographical regions does this product currently serve?

Serves operators primarily in Latin America, Europe, parts of Asia, and regulated online gambling markets worldwide.

What is the target customer profile for this product?

iGaming operators, online casino and sportsbook operators seeking turnkey, scalable solutions with RNG certification and crypto capabilities.

Does this product offer white-label solutions?

Offers white-label solutions enabling operators to launch their branded online casino and sportsbook platforms quickly.

What is the pricing model for this product?

Pricing typically based on SaaS subscription or revenue-sharing models, adaptable per client scale and service package.

Does this product offer flexible licensing options?

Flexible licensing options integrating with various regulatory jurisdictions supported by platform’s compliance framework.

What is the go-to-market strategy for this product?

Employs a combination of direct B2B sales, industry event participation, content marketing, and affiliate partnerships to penetrate market segments.

Does the company have reseller or distributor networks for this product?

Uses a network of integration partners, resellers, and technology providers for broad distribution and deployment support.

How many games are included in this product's basic package?

Basic package includes access to a portfolio exceeding 14,500 games aggregated from over 120 providers.

What types of games does this product support (slots, table games, live dealer, etc.)?

Supports slots, table games, video poker, virtual sports, live casino, and sportsbook betting.

Does this product support live-dealer functionality?

Provides live-dealer casino game integration as part of its aggregated game content.

Is there support for VR/AR games in this product?

No specific public information on VR/AR game support; industry standard indicates emerging interest but limited availability in current portfolio.

Does this product support tournaments and competitions?

Supports tournament and competition frameworks within the platform to boost player engagement.

Is there a progressive jackpot system in this product?

Progressive jackpot systems are supported through integrated game providers and platform marketing tools.

Does this product support multiplayer gaming?

Supports multiplayer gaming features where applicable, especially in live casino and some table games.

Are there social features in this product's games?

Includes social gaming features such as leaderboards, challenges, and gamification incentives.

Does this product support player chat functionality?

Player chat functionality is generally supported within live casino games but depends on game providers integrated.

Is there ability to create private tables in this product?

Provides the ability to create private tables, particularly in live dealer environments.

Does this product support side-bets in card games?

Supports side bets in card games where offered by integrated game providers.

Is there an achievement and rewards system in this product?

Incorporates achievement and rewards systems to enhance player retention through gamification.

Does this product support gamification (levels, experience, badges)?

Strong gamification offerings include levels, experience points, badges, and other engagement-driving mechanics.

Is there ability to personalize gaming interface in this product?

Allows gaming interface personalization for operators to customize player experiences.

Does this product support different game speeds?

Supports multiple game speeds to cater to player preferences and regulatory constraints.

Is there auto-play functionality for slots in this product?

Auto-play functionality is available for slot games.

Does this product support game history for players?

Provides game history features for players to review past sessions and outcomes.

Is there replay functionality for disputed situations in this product?

Offers replay functionalities to verify disputed game outcomes in regulated markets.

Does this product support multiple currencies in games?

Supports multiple currencies in games with automatic currency conversion features.

Is there real-time currency conversion in this product?

Provides real-time currency conversion integrated within the platform.

Does this product support cryptocurrency gaming?

Strong support for cryptocurrency gaming, including deposits, withdrawals, and crypto casino-focused games.

Is there blockchain technology integration in this product?

Integrates blockchain technologies for payments and provably fair gaming in specific offerings.

What technological platforms is this product based on?

Built on a modern tech stack including cloud-native architecture with scalable, secure microservices.

Which operating systems does this product support?

Supports cross-platform operation including Windows, macOS, iOS, Android, and web-based clients.

Does this product support cloud deployment?

Fully supports cloud deployment enabling scalable, resilient operation.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

Compatible with containerization technologies such as Docker and Kubernetes.

Which databases does this product support?

Supports enterprise-grade databases including SQL and NoSQL data stores optimized for performance.

Does this product support microservices architecture?

Architected as a microservices platform for modular, scalable functionality.

What APIs does this product provide for integration?

Offers comprehensive API integration for third-party solutions, game aggregation, and operator tools.

Does this product support RESTful API?

Provides RESTful API endpoints for integration flexibility.

Is there GraphQL support in this product?

GraphQL support is not clearly specified; RESTful APIs are the main integration protocol.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports industry-standard data formats such as JSON and XML for data exchange.

Does this product support real-time updates?

Provides real-time data updates for game states, sports odds, and player interactions.

Which communication protocols does this product use?

Utilizes secure communication protocols including HTTPS, WebSockets for live data streaming.

Does this product support WebSocket for online games?

Fully supports WebSocket for real-time online gaming and data synchronization.

What are the network bandwidth requirements for this product?

Optimized to operate efficiently under typical broadband and mobile network conditions.

Does this product support data caching?

Implements data caching strategies to improve performance and reduce latency.

Which CDNs does this product support for content delivery?

Supports CDN integration for efficient delivery of static content and game assets.

Does this product support load balancing?

Supports load balancing mechanisms to maintain platform stability under peak loads.

Does this product support automatic scaling?

Employs automatic scaling for high availability and performance responsiveness.

Which monitoring systems are integrated with this product?

Integrates monitoring tools to track system health, performance, and errors.

Does this product support centralized logging?

Uses centralized logging solutions for effective troubleshooting and audit trails.

Which analytics systems are built into this product?

Built-in analytics provide operators with data insights on player behavior and operational metrics.

Does this product support A/B testing?

Supports A/B testing to optimize game offerings and user experience.

Is there ability to create sandbox environments in this product?

Provides sandbox environments for testing integrations and game development.

Does this product support API versioning?

Supports API versioning to maintain backward compatibility during updates.

What development tools does this product provide?

Includes development tools such as SDKs, APIs, and documentation for efficient integration.

Does this product offer SDK for various programming languages?

SDKs availability for multiple programming languages including JavaScript, Python, and C#.

Does this product support automated testing?

Supports automated testing frameworks to ensure product quality and reliability.

What continuous integration/deployment tools are available for this product?

Implements continuous integration and continuous deployment tools to streamline updates.

Does this product support blue-green deployment?

Supports blue-green deployment strategies to minimize downtime during releases.

Is there rollback capability in case of issues with this product?

Provides rollback capabilities to revert to previous stable platform versions if issues arise.

Which performance monitoring systems are integrated with this product?

Integrates performance monitoring systems for real-time operational insights.

Does this product support distributed tracing?

Utilizes distributed tracing to diagnose issues across microservices architecture.

Are there built-in profiling tools in this product?

Includes profiling tools to analyze and optimize application performance.

Does this product support hot-swapping of components?

Supports hot-swapping of certain components to update features without full downtime.

What are the hardware requirements for deploying this product?

Designed for deployment on standard cloud infrastructure with minimum hardware dependencies.

Does this product support multi-tenancy?

Supports multi-tenancy to serve multiple operators from a single platform instance.

What is the maximum number of concurrent users this product can handle?

Designed to support tens of thousands of concurrent users depending on deployment scale.

Does this product support horizontal scaling?

Fully supports horizontal scaling to handle growing user loads.

What are the latency characteristics of this product?

Optimized for low latency experiences critical to live casino and sportsbook operations.

Does this product support geographic distribution?

Supports geographic distribution of services for reliability and regulatory compliance.

Are there disaster recovery capabilities in this product?

Includes disaster recovery planning with backup data centers and failover protocols.

Does this product support provably fair algorithms?

Supports provably fair algorithms, notably in crypto casino offerings, to enhance transparency.

Is there ability to create custom games in this product?

Allows creation and integration of custom games via APIs and aggregation tools.

Does this product support white-label solutions for games?

Offers white-label solutions for games as part of the turnkey casino platform.

Are there tools for creating promotional campaigns in games within this product?

Includes tools for creating, managing, and automating in-game promotional campaigns.

Does this product support seasonal content?

Supports seasonal content and event-based game updates to keep the platform fresh.

Is there ability to update games without downtime in this product?

Enables zero-downtime updates to minimize service interruptions.

Does this product support different RTP settings?

Supports configurable RTP (Return to Player) settings within regulatory limits.

Is there a volatility system for slots in this product?

Includes slot volatility settings to tailor game risk profiles for player segments.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Platforms and games are fully cross-platform across desktop, mobile, and tablet devices.

Is there optimization for different screen sizes in this product?

Optimized for various screen sizes and resolutions for consistent user experience.

Does this product support offline mode for some games?

No notable offline mode due to the real-time nature of iGaming platforms.

Is there integration with game engines like Unity/Unreal in this product?

Integrates with leading game engines such as Unity for third-party games.

Does this product support HTML5 for all games?

All games support HTML5 technology for broad device compatibility.

What third-party integrations does this product support?

Supports extensive third-party integrations including payment, CRM, marketing, and analytics tools.

Does this product integrate with existing casino management systems?

Can integrate with casino management systems for operator backend control.

Are there payment gateway integrations available in this product?

Supports integration with multiple global payment gateways for fiat and crypto transactions.

Does this product support CRM system integrations?

Integrates with CRM systems to manage player communications and loyalty.

What marketing tools does this product integrate with?

Includes marketing tools integration for campaigns, bonuses, and promotions.

Does this product support affiliate system integrations?

Supports affiliate system integration to track and manage referral marketing.

Are there business intelligence tool integrations in this product?

Supports business intelligence tool integration for advanced analytics.

Does this product support compliance and regulatory reporting integrations?

Provides automated compliance and regulatory reporting tools.

What user registration methods does this product support?

Supports multiple user registration methods including email and phone sign-up.

Does this product support two-factor authentication?

Supports two-factor authentication for enhanced account security.

Is there an identity verification system (KYC) in this product?

Provides integrated KYC systems for identity verification and compliance.

Does this product support automated document verification?

Supports automated document verification processes.

Is there integration with age verification systems in this product?

Integrates age verification systems to comply with legal gambling age restrictions.

Does this product support geolocation verification?

Implements geolocation verification to enforce jurisdictional restrictions.

Is there a player self-exclusion system in this product?

Supports player self-exclusion systems to promote responsible gambling.

Does this product support deposit and betting limits?

Enforces configurable deposit and betting limits for players.

Are there cooling-off periods supported in this product?

Supports cooling-off periods as part of responsible gambling features.

Does this product support gaming behavior monitoring?

Includes tools for monitoring player behavior to identify problematic gambling.

Are there alerts for suspicious activity in this product?

Provides alerts for suspicious activity to prevent fraud and abuse.

Does this product support VIP programs?

Supports customizable VIP programs to reward loyal high-value players.

Are there personal managers for VIP players in this product?

Enables dedicated personal managers for VIP player support.

Does this product support player segmentation?

Offers player segmentation to personalize marketing and retention efforts.

Is there a loyalty system with point accumulation in this product?

Implements loyalty systems with point accumulation and redemption features.

Does this product support personalized bonuses?

Supports personalized bonus schemes tailored to player profiles.

Is there a referral system in this product?

Provides referral system capabilities to encourage user growth.

Does this product support affiliate programs?

Supports affiliate programs for operator marketing expansion.

Is there CRM system integration in this product?

Full integration capabilities with CRM systems for player management.

Does this product support email marketing?

Supports email marketing campaigns for player engagement.

Are SMS notifications available in this product?

Offers SMS notification capabilities for communications.

Does this product support push notifications?

Supports push notifications to mobile and desktop devices.

Is there a complaints and support system in this product?

Includes complaint management and support ticket functionalities.

Does this product support live chat with customer support?

Supports live chat for customer support.

Is there a multi-level support system in this product?

Provides multi-level support systems with escalation paths.

Does this product support customer service in multiple languages?

Offers multilingual customer support capabilities.

Is there a knowledge base for self-service in this product?

Maintains a knowledge base for player self-service and operator reference.

Does this product support video verification?

No specific public confirmation regarding video verification.

Does this product support temporary account freezing?

Allows temporary account freezing under responsible gambling and compliance protocols.

Is there a password recovery system in this product?

Provides password recovery mechanisms through email or SMS.

Does this product comply with GDPR for user data?

Fully GDPR compliant for user data privacy and protection.

Is there a right to data deletion in this product?

Supports user rights for data deletion in compliance with privacy laws.

Does this product support user data export?

Enables user data export functionality in line with data protection regulation.

Which payment systems are integrated with this product?

Integrates a broad range of payment systems including fiat, e-wallets, crypto, and prepaid cards.

Does this product support bank transfers?

Supports bank transfer payment methods where permitted.

Is there cryptocurrency payment support in this product?

Strong support for cryptocurrency payments integrated within crypto casino offerings.

Does this product support e-wallets?

Supports popular e-wallet systems for deposits and withdrawals.

Is there mobile payment support in this product?

Compatible with mobile payment systems to facilitate on-the-go transactions.

Does this product support prepaid cards?

Accepts prepaid card payments for player deposits.

Is there an instant deposit system in this product?

Supports instant deposits enabling immediate gameplay.

Does this product support scheduled deposits?

Supports scheduled deposit options for player convenience.

Is there a fast withdrawal system in this product?

Enables fast withdrawal processing compliant with regulatory requirements.

Does this product support automated withdrawal processing?

Supports automated withdrawal processing to streamline player payments.

Are there limits on deposits and withdrawals in this product?

Enforces configurable deposit and withdrawal limits to meet regulatory and responsible gambling standards.

Does this product support multi-currency operations?

Platform supports multi-currency accounts and transactions seamlessly.

Is there automatic currency conversion in this product?

Provides automatic currency conversion for player accounts and transactions.

Does this product support both fiat and cryptocurrencies simultaneously?

Supports simultaneous handling of fiat and cryptocurrency accounts and payments.

Is there integration with DeFi protocols in this product?

No public information on DeFi protocol integration.

Does this product support cryptocurrency staking?

No public data on cryptocurrency staking support.

Is there an escrow system for large transactions in this product?

No specific information regarding escrow systems for transactions.

Does this product support multi-signature for crypto payments?

No available details on multi-signature support for crypto payments.

Is there an anti-money laundering (AML) system in this product?

Includes integrated AML (Anti-Money Laundering) systems in compliance with regulatory standards.

Does this product support automatic transaction screening?

Provides automatic transaction screening to detect suspicious activity.

Is there integration with sanctions lists in this product?

Supports sanctions lists integration for compliance with international regulations.

Does this product support suspicious activity reporting?

Facilitates suspicious activity reporting to regulatory authorities.

Is there a tax accounting system in this product?

Includes tax accounting support to comply with operator and jurisdictional requirements.

Does this product support automatic report generation?

Automated report generation available to ease compliance and management.

Is there integration with tax systems in this product?

Integrates with tax systems to streamline reporting and compliance.

Does this product support transaction fee accounting?

Provides comprehensive transaction fee accounting capabilities.

Is there a payment reconciliation system in this product?

Supports payment reconciliation processes for operators.

Does this product support chargeback handling?

Offers chargeback handling tools to manage financial disputes.

Is there a fraud detection system for payments in this product?

Integrates fraud detection systems for payments and account security.

Does this product support 3D Secure authentication?

Supports 3D Secure authentication for enhanced payment security.

Is there a credit risk assessment system in this product?

No specific information on credit risk assessment system.

Does this product support installment payments?

No public data on installment payment support.

Is there integration with buy-now-pay-later services in this product?

No data regarding buy-now-pay-later service integration.

Does this product support corporate banking for B2B clients?

Support for corporate banking services for B2B client operations.

Is there an automatic refund system in this product?

No specific public information on automatic refund systems.

What security certificates does this product have?

Holds security certifications in line with industry standards for data protection and IT security.

Does this product support ISO 27001 compliance?

No explicit public confirmation regarding ISO 27001 certification.

Is there PCI DSS certification for this product?

Complies with PCI DSS standards for handling payment card data securely.

Does this product support GDPR compliance?

Fully supports GDPR compliance for user data security and privacy.

Is there certification from gambling commissions for this product?

Platform RNG certified by GLI and iTech Labs, complying with gambling commission standards.

Does this product support eCOGRA certification?

No direct mention of eCOGRA certification found.

Is there GLI testing for games in this product?

Games and platform RNG undergo GLI testing and certification.

Does this product support iTech Labs certification?

RNG certified by iTech Labs ensuring compliance with fairness regulations.

Are there regular security audits for this product?

Subject to regular security audits for platform safety and compliance.

Does this product support penetration testing?

Conducts routine penetration testing to identify and mitigate vulnerabilities.

Are there bug bounty programs for this product?

No publicly disclosed bug bounty program.

Does this product support data encryption at rest?

Uses encryption for data at rest following best practices.

Is there data encryption in transit in this product?

Employs encryption protocols for data in transit such as TLS.

Does this product support end-to-end encryption?

Provides end-to-end encryption in sensitive communication channels.

Is there a key management system in this product?

Implements robust key management systems for cryptographic controls.

Does this product support hardware security modules (HSM)?

No specific public mention of Hardware Security Module (HSM) support.

Is there an intrusion detection system in this product?

Uses intrusion detection systems to monitor and respond to threats.

Does this product support DDoS protection?

Employs DDoS protection mechanisms to ensure platform availability.

Are there firewall and WAF protection in this product?

Implements firewalls and Web Application Firewall (WAF) for security.

Does this product support rate limiting?

Supports rate limiting to prevent abuse and maintain performance.

Is there a security monitoring system in this product?

Integrated security monitoring to detect and respond to incidents.

Does this product support SIEM integration?

Integrates with SIEM systems for comprehensive security event management.

Are there automatic alerts for incidents in this product?

Automatic alerts configured for security and operational incidents.

Does this product support incident response procedures?

Maintains incident response procedures to mitigate risks quickly.

Is there a backup and disaster recovery system in this product?

Robust backup and disaster recovery systems to safeguard data and operations.

Does this product support geographic redundancy?

Supports geographic redundancy for high availability and disaster resilience.

Are there RTO/RPO guarantees for this product?

Provides recovery time objective and recovery point objective guarantees aligned with industry standards.

Does this product support business continuity planning?

Business continuity planning incorporated in platform management.

Is there an access control system in this product?

Employs strong access control systems to restrict unauthorized access.

Does this product support role-based access control?

Implements role-based access control to ensure principle of least privilege.

Is there an audit trail for all actions in this product?

Maintains audit trails recording all critical actions for compliance and security.

What built-in analytical tools are available in this product?

Includes built-in analytical tools for operator insights and game performance.

Does this product support real-time analytics?

Provides real-time analytics enabling operators to monitor key metrics live.

Are there operator dashboards in this product?

Offers operator dashboards for managing games, players, and business performance.

Does this product support custom reports?

Supports custom report generation tailored to operator needs.

Is there automatic report generation in this product?

Automated report generation available to ease compliance and management.

Does this product support scheduled reporting?

Enables scheduled reporting to automate regular operational and compliance reports.

Is there data export in various formats from this product?

Supports data export in formats such as CSV, XML, and JSON.

Does this product support data mining functionality?

Provides data mining tools to extract actionable insights from player behaviour and operational data.

Is there predictive analytics in this product?

Incorporates predictive analytics to forecast trends and player actions.

Does this product support machine learning for analytics?

Utilizes machine learning for enhanced analytics and operational optimization.

Is there player behavior analytics in this product?

Detailed player behavior analytics to support retention and responsible gambling measures.

Does this product support cohort analysis?

Supports cohort analysis to monitor player groups over time.

Are there LTV (lifetime value) calculations in this product?

Includes lifetime value calculations for player monetization strategies.

Does this product support churn prediction?

Employs churn prediction models to reduce player attrition.

Are there revenue optimization tools in this product?

Provides revenue optimization tools that leverage analytics and player data.

What technical support channels are available for this product?

Offers technical support via email, phone, and chat channels.

Does this product offer 24/7 technical support?

Provides 24/7 technical support for platform clients.

Is there a multi-level support system for this product?

Uses multi-level support system with escalation processes.

Does this product support remote diagnostics?

Supports remote diagnostics to troubleshoot issues quickly.

Is there on-site support available for this product?

On-site support available upon request and contract.

Does this product support a ticketing system?

Maintains ticketing system to track and resolve client issues.

Are there SLA guarantees for support of this product?

Provides service-level agreements with guaranteed uptime and response times.

Does this product offer priority support for critical clients?

Offers priority support options for critical clients.

Are there dedicated support managers for this product?

Assigns dedicated account and support managers for key operators.

Does the company offer migration assistance for this product?

Provides migration assistance services to onboard clients smoothly from other platforms.