OASIS 360 is a comprehensive casino management system developed by Aristocrat Technologies, designed to improve operational efficiencies, enhance player engagement, and provide a seamless patron experience while connecting casino operators with their customers both on and off-site.
Casino management system platform provider, offering integrated management solutions for casino operations.
The primary purpose of OASIS 360 is to serve casino operators by managing player tracking, slot and table management, cage operations, marketing and loyalty programs, financial accounting, and compliance with regulatory requirements. It targets land-based casinos seeking to optimize floor operations and increase player satisfaction.
OASIS 360 serves land-based casino verticals including slot machine operations, table games, cage management, and player loyalty; it also supports some mobile and cashless gaming solutions.
Operates on a B2B model, providing casino management software solutions and services to casino operators for enhanced operational control and customer relationship management.
Unique features include real-time floor management tools like FloorFocus for slot servicing, Drinks on Tap for in-seat beverage ordering, integrated player loyalty and bonusing systems, surveillance integration, comprehensive reporting and analytics, and a mobile app for casino floor staff.
Aristocrat Technologies, Inc.
Aristocrat was originally founded in 1953; the OASIS 360 system has been developed and iterated over recent decades with ongoing enhancements.
Aristocrat is an Australian company registered in Australia; subsidiary companies and products fulfill local regulatory requirements in operating jurisdictions.
Primary offices in Australia with regional presence and partnerships across North America, Asia, and other global markets specializing in gaming technologies.
OASIS 360 has been actively marketed and utilized for over 15 years with continuous updates and deployments worldwide.
Large development and support teams spread across Aristocrat’s global operations, typically numbering several hundred employees involved in software, hardware, and casino technology development.
Interface and software available primarily in English, with regional language localizations tailored for specific markets.
Supports regional localization including compliance with local gaming regulations, tax reporting, language settings, and currency handling for land-based casinos in North America, Asia, and other key regions.
Aristocrat's mission focuses on delivering innovative and efficient gaming solutions that enhance player experiences, maximize casino operator profitability, and adapt to changing market demands.
Privately held subsidiary under Aristocrat Leisure Limited (ASX:ALL), publicly traded on the Australian Securities Exchange.
Holds multiple industry certifications and awards for innovation in casino technology solutions; specific awards for OASIS 360 not publicly enumerated but part of Aristocrat’s recognized product portfolio.
Participates in major gambling industry associations and standards groups ensuring compliance and technological alignment with regulatory bodies worldwide.
Key milestones include integration of advanced player tracking, launch of mobile floor management tools, expansion into new geographic markets including Asia and North America, and regulatory approval in multiple jurisdictions.
Parent company Aristocrat Leisure Limited is publicly traded with no current public information on specific IPO or investment plans for OASIS 360 as a standalone entity.
Offers integration partnerships and reseller programs for casino operators and technology integrators to deploy and support the OASIS 360 system.
Supports responsible gambling tools including player self-exclusion, monitoring player behavior, setting betting limits, and compliance with regulatory responsible gambling requirements.
Aligns with parent company’s sustainability initiatives, focusing on reducing environmental impacts through energy-efficient hardware solutions and sustainable corporate practices.
Provides comprehensive training and certification programs for casino operators and staff to expertly use OASIS 360 modules and maximize system benefits.
Focuses on enhancing mobile capabilities, expanding cloud deployment options, integrating AI analytics for player behavior, increasing automation, and expanding global market reach.
Plans include broader adoption in Asia-Pacific, expanded presence in North America, and entry into new regulated gaming markets globally.
Dedicated R&D departments focusing on gaming systems innovation, software development lifecycle improvements, data analytics, and regulatory compliance technology.
Incorporates trends such as cloud computing, mobile integration, cashless and contactless payments, real-time data analytics, and enhanced player engagement technologies.
Supports innovation via partnerships with emerging gaming technology startups and participation in industry accelerator programs aligned with Aristocrat’s innovation goals.
Holds a significant market share in the casino management system segment for mid-sized and large land-based casinos, competing strongly in North America and expanding in Asia.
Primary competitors include IGT ADVANTAGE, Tangam, and QCI among other casino management systems.
Competitive strengths include deep integration with Aristocrat’s gaming hardware, comprehensive real-time floor management tools, global regulatory experience, and strong customer support.
Currently serves casinos in North America, Asia, Australia, and parts of Europe through local partnerships and direct deployments.
Targeted primarily at mid-size to large land-based casinos seeking integrated casino management, player loyalty, and marketing tools.
No verified information on white-label offerings specific to OASIS 360; generally, casino management systems may provide customizable branding features based on operator needs.
Pricing models typically involve software licensing fees, implementation costs, and ongoing support and maintenance fees, often tailored to operator size and module selection.
Utilizes direct sales, industry trade shows, partnerships, and operator referrals to promote OASIS 360 to casino operators.
Distribution is primarily direct through Aristocrat’s sales teams and selected technology partners and integrators specialized in casino systems.
Not a games provider but a management system; supports integration with slot games and table games but does not include games itself.
Supports management and tracking for slot machines, table games, and electronic table games as part of casino floor operations.
Not applicable as a live dealer gaming platform; integrates with table game management but does not provide live dealer gaming content.
No verified support for VR/AR games integration within OASIS 360.
Supports tournament and competition tracking features within marketing and player loyalty modules.
Provides jackpot processing and monitoring functionality including progressive jackpot management.
Not a multiplayer gaming platform; supports player management but no direct multiplayer gaming features.
No verified player chat functionality as part of OASIS 360.
Supports management of table games including reservation and private table capabilities depending on casino configuration.
Supports card game management that can handle side bets depending on casino game integration.
Supports player rewards and achievement tracking through loyalty programs.
Incorporates gamification elements such as levels, experience points, and badges in its loyalty and marketing programs.
Provides personalized player interface capabilities primarily through loyalty and marketing modules.
Does not directly control game speeds as it is a management system, not a game engine.
Not applicable as OASIS 360 does not operate games but manages casino operations.
Provides game history and transaction logs for players and machines for auditing and player management.
No verified replay functionality for disputed game situations in OASIS 360.
Supports multi-currency tracking and accounting for player transactions and casino operations.
Supports real-time currency conversion for accounting and player interface purposes.
No verified support for cryptocurrency gaming within OASIS 360.
No verified blockchain integration in the current OASIS 360 system.
Built on modern casino management technology platforms supporting Windows environments and integrating with proprietary hardware.
Emerging cloud deployment options are being explored but traditionally deployed on-premises in casinos.
No verified information on containerized deployment compatibility such as Docker or Kubernetes.
Supports industry-standard relational databases such as Microsoft SQL Server for backend data management.
No public detailed information on microservices architecture for OASIS 360; likely a modular monolithic or service-oriented design.
Provides APIs for integration with external systems like hotel management, POS, and other third-party casino systems.
Likely supports RESTful API endpoints for integration given industry trends, but no specific public confirmation.
No public information confirming GraphQL support.
Supports standard data exchange formats such as XML, JSON for integration and reporting.
Provides real-time updates for floor activity, player tracking, and slot machine status monitoring.
Uses standard protocols for system communication within casino networks, including TCP/IP-based communication.
No verified information on WebSocket support for live data feeds.
Requires standard local network bandwidth typical for real-time casino management system data; specifics depend on deployment scale.
Supports data caching techniques to optimize performance in high transaction environments.
Not applicable as it is a local casino system, not a content delivery network solution.
Supports load balancing in multi-server casino environments to ensure system availability.
No verified auto-scaling capabilities commonly seen in cloud-native applications.
Integrated with monitoring tools for system health, transaction tracking, and security alerting.
Supports centralized logging for audit trails and troubleshooting.
Includes built-in analytics for player behavior, marketing effectiveness, financial accounting, and operational reporting.
No publicly available information about A/B testing features.
Provides sandbox or test environments for customer training and configuration testing.
Supports API version control for backward compatibility during system updates.
Includes administrative software tools for configuration, user management, and reporting.
No public SDK availability; integration handled via APIs and middleware solutions.
Uses automated testing internally but no public information on external customer-accessible frameworks.
No public details on continuous integration/deployment tool usage.
No verified information on blue-green deployment methodology support.
Supports rollback capabilities in software updates to prevent operational disruption.
Integrates performance monitoring tools to track system responsiveness and transaction processing.
No public information about distributed tracing capabilities.
Internal profiling tools are used for system optimization; no public customer access.
No verified support for hot-swapping software components while running.
Requires standard casino IT infrastructure including servers, networking equipment, and integration with gaming machines.
Supports multi-property or multi-casino site management under a single system instance.
Designed to support thousands of concurrent users in large casino environments; exact limits depend on deployment scale.
Supports horizontal scaling by adding servers for load distribution.
Optimized for low latency real-time data processing critical for casino floor operations.
Supports distributed deployment across multiple geographic sites under centralized management.
Includes disaster recovery features such as data backup, failover systems, and redundancy planning.
Not applicable, as OASIS 360 is a management system, not a gaming RNG platform.
Allows integration with custom game titles via standard casino communication protocols.
No direct game white-label offerings; integration focused on management of existing casino games.
Includes tools for creating and managing promotional campaigns, bonus events, and reward programs.
Supports seasonal marketing promotions and timed bonus programs to increase player engagement.
Supports system updates with minimal or zero downtime through staged deployment processes.
Does not control game RTP settings; those are managed by individual game providers.
No direct management of slot volatility; operates at the management level for slot floor operations.
Designed for deployment on desktop/server hardware; accessible via mobile applications for floor staff but not for game play.
Provides optimized interfaces for desktop and mobile staff usage; does not directly engage player gaming screens.
Portions of the system may allow limited offline functionality but primarily requires network connectivity.
Integrates with game engines indirectly through machine protocols; no direct Unity or Unreal engine integration.
Not a game platform; no direct game content rendering.
Supports integration with third-party casino management tools, payment gateways, CRM systems, and marketing platforms.
Fully integrates with casino management systems including cage, slot, table, and player tracking modules.
Supports integration with payment systems, including cashless and electronic funds transfer capabilities.
Integrates with CRM systems to manage player relationships and marketing campaigns.
Includes integration with marketing tools for personalized promotions and loyalty campaigns.
Not primarily focused on affiliate program management.
Supports business intelligence reporting through built-in tools and data export capabilities.
Provides tools to support regulatory compliance reporting including tax forms and audit trails.
Supports player registration via card enrollment, scanning government-issued IDs, and manual entry.
Supports role-based access and user authentication controls; specific 2FA info not publicly confirmed.
Integrates KYC checks as per jurisdictional requirements, especially through scanning ID documents.
Supports scanning and electronic verification of government-issued IDs for player onboarding.
Facilitates age verification during player registration to comply with legal requirements.
No direct geolocation verification; focuses on land-based casino regulatory environments.
Includes player self-exclusion options and tools as part of responsible gambling modules.
Supports configuration of deposit and betting limits configurable by operator policy.
Supports implementation of player cooling-off periods in compliance with regulations.
Monitors player gaming behavior for responsible gambling and fraud detection.
Generates alerts for suspicious activities and transactions on the casino floor.
Fully supports VIP player program management with personalized services and rewards.
Supports assignment of personal managers and tiered VIP services through CRM integration.
Includes player segmentation tools for targeted marketing and rewards.
Comprehensive loyalty points and rewards system with tracking and redemption features.
Supports personalized bonuses based on player behavior and promotional events.
No public data on built-in referral system functionality.
Not a primary focus within OASIS 360 management system scope.
Fully integrates with CRM systems for player data management and marketing automation.
Supports email marketing integration for promotions and player communications.
Supports SMS notification services linked to player engagement and promotions.
Supports push notifications through mobile apps for floor staff alerts and player marketing.
Includes support for complaint tracking and resolution within customer service modules.
Provides live chat capabilities for internal casino staff communication; customer live chat is not primary.
Supports multi-tiered internal support workflows and escalation processes.
Provides support for multiple languages depending on regional deployment.
Offers a knowledge base and documentation for system users and administrators.
Supports video verification tools indirectly via integration with surveillance systems.
Enables account blocking features for compliance and responsible gaming enforcement.
Supports temporary freezing of player accounts as part of responsible gambling controls.
Includes password recovery options within user management modules.
Complies with GDPR and other data privacy regulations through secure data handling processes.
Supports data deletion requests in compliance with data privacy laws.
Allows export of player and operational data for reporting or compliance needs.
Integrates multiple payment systems supporting cashless gaming, e-wallets, and traditional casino payment methods.
Supports bank transfers through integrated payment gateways where applicable.
No confirmed support for cryptocurrency payments in OASIS 360.
Supports integration with e-wallet systems within the casino ecosystem.
Supports mobile payment options through third-party integration.
Supports prepaid card systems linked to player accounts.
Enables instant deposit functionality to player accounts.
Supports scheduled deposits as configurable by operators.
Facilitates fast withdrawal processing within regulatory limits.
Supports automated withdrawal processing workflows.
Allows configuration of deposit and withdrawal limits per jurisdictional requirements.
Supports multi-currency handling and accounting.
Provides automatic currency conversion during transactions and reporting.
No verified simultaneous support for fiat and crypto transactions.
No verified DeFi protocol integration.
No support for cryptocurrency staking features.
No public information on escrow system features.
No information on multi-signature crypto payment features.
Provides AML compliance tools including transaction monitoring and reporting.
Includes automatic transaction screening for suspicious activities.
Supports integration of sanctions and watch lists as part of compliance modules.
Facilitates suspicious activity reporting to regulators.
Includes tax accounting features for gaming operations.
Automates report generation and distribution workflows.
Integrates with regional tax systems to automate tax calculations and reporting.
Supports transaction fee accounting and reconciliation.
Provides detailed payment reconciliation workflows.
Supports management of chargebacks and dispute resolution.
Includes fraud detection systems for payment transactions.
Supports 3D Secure authentication in integrated payment processes.
Supports credit risk assessment workflows as part of cage operations.
No verified installment payment support.
No verified buy-now-pay-later service integration.
Supports corporate banking features for B2B client payment processing.
Supports automated refund processing for eligible transactions.
Holds industry standard security certifications aligned with casino operations.
Likely aligned with ISO 27001 information security standards as part of Aristocrat’s corporate compliance.
Complies with PCI DSS standards for payment card processing security.
Fully supports GDPR compliance for data protection and privacy.
Certified compliant with major gambling commissions’ regulatory standards.
No specific eCOGRA certification for OASIS 360; focused on game content certifications.
Uses GLI testing standards for gaming machine telemetry integration.
Supports iTech Labs certification relevant to game and system conformity.
Undergoes regular industry security audits to maintain operational integrity.
Conducts penetration testing as part of ongoing security maintenance.
No public information on bug bounty programs for OASIS 360.
Encrypts sensitive data at rest within databases.
Uses encryption protocols to secure data in transit across network links.
Employs encryption ensuring secure end-to-end data transmission in critical processes.
Implements secure key management systems for encryption keys.
Uses hardware security modules for securing cryptographic operations when applicable.
Integrates intrusion detection systems to safeguard the casino network.
Employs DDoS protection measures to ensure service availability.
Utilizes firewalls and Web Application Firewall (WAF) protections for network security.
Supports rate limiting to prevent system abuse and ensure fairness.
Maintains continuous security monitoring to detect and respond to threats.
Supports integration with Security Information and Event Management (SIEM) systems.
Provides automatic alerts for security incidents and operational anomalies.
Has established incident response protocols to quickly address threats.
Maintains comprehensive backup and disaster recovery systems.
Supports geographic redundancy to ensure data and service availability across sites.
Provides defined Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) aligned with casino operational needs.
Implements business continuity planning to maintain casino operational resilience.
Uses strict access control systems enforcing role-based permissions.
Supports granular role-based access control for users across system modules.
Maintains detailed audit trails for all user actions and system transactions.
Includes built-in analytics tools for reporting and operational insight.
Supports real-time analytics for player activity, floor status, and marketing effectiveness.
Provides customizable dashboards for casino operators to monitor key metrics.
Supports creation of custom reports tailored to operational and regulatory requirements.
Automates report generation and distribution workflows.
Allows scheduling of regular reports for management and compliance.
Supports data export in multiple formats including CSV, XML, and JSON.
Includes data mining capabilities to analyze player and operational data.
Incorporates predictive analytics for player behavior and revenue forecasting.
Utilizes machine learning models for advanced analytics and operational improvements.
Provides detailed player behavior analytics to enhance marketing and retention.
Supports cohort analysis for performance evaluation over time.
Calculates player lifetime value to optimize marketing investments.
Predicts player churn to enable targeted retention campaigns.
Offers tools to optimize casino revenue through dynamic marketing and operational adjustments.
Provides support via phone, email, and web ticketing systems.
Offers 24/7 technical support for critical operational issues.
Employs a multi-tiered support system with escalation procedures.
Supports remote diagnostics and troubleshooting for rapid issue resolution.
Provides onsite support services depending on client agreements.
Uses ticketing systems for support case management and tracking.
Offers Service Level Agreements (SLAs) guaranteeing uptime and response times.
Provides priority support for high-value or critical clients.
Assigns dedicated account and support managers to major clients.
Offers assistance for system migration including data transfer and configuration.
