Short description
Pelco VideoXpert is a scalable video management and surveillance software platform designed to manage IP-based video systems of any size, providing intuitive control and enhanced situational awareness for security operations.
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What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?
Video management system (VMS) software developer and platform provider specializing in surveillance and security software.
What is the primary purpose and target market of this product?
The primary purpose is to enable centralized video surveillance management and fraud prevention, targeting security professionals in various sectors requiring robust video monitoring and control.
Which specific gambling verticals does this product serve?
While Pelco VideoXpert is primarily focused on general video surveillance, its fraud prevention capabilities are applicable in land-based casinos and other gambling verticals requiring physical security and operational monitoring.
Is this product designed for B2B or B2C operations?
Operates primarily on a B2B model, supplying enterprise video management solutions and licensing software to security providers, integrators, and large-scale clients.
What makes this product unique in the market?
Fault-tolerant software architecture eliminating single points of failure, modular scalability from small to large multi-site deployments, comprehensive integrations with access control and analytics systems, and an intuitive user interface for efficient operator use.
What is the name of the company that developed this product?
Pelco, a Motorola Solutions company.
In what year was the company founded?
Pelco was founded in 1957.
In which countries is the company registered?
Registered in the United States.
Where is the main office located and are there regional offices?
Primarily headquartered in Clovis, California, USA, with a regional presence supported by Motorola Solutions globally.
How many years has this product been on the market?
Pelco VideoXpert has been marketed and developed for over a decade, with continuous enhancements since its launch.
How many employees work on this product's development?
The development team size is not publicly specified; typically, such products are supported by a dedicated group of software engineers within Pelco's broader R&D department.
What languages is this product's interface available in?
Available in multiple languages including English, German, Spanish, and French to accommodate diverse international users.
Does this product support localization for different regions?
Supports regional localization features including multi-language interfaces and adaptability to various regulatory environments worldwide.
What is the company's mission and philosophy?
To deliver advanced, reliable, and scalable video surveillance solutions that empower security professionals to monitor and protect assets effectively with confidence.
Is the company publicly traded or privately held?
Pelco is a division of Motorola Solutions, which is a publicly traded company.
What awards and certifications has this product received?
Pelco VideoXpert has received industry-recognized certifications such as ONVIF compliance; specific awards are not broadly publicized.
Does the company participate in professional gambling industry associations?
Participates in professional security and surveillance associations and standards groups such as ONVIF and possibly ASIS International.
What are the main milestones in this product's development history?
Key milestones include the launch of VideoXpert with modular scalable architecture, integration capabilities with third-party analytics and access control systems, and the introduction of immersive panoramic camera support.
Are there plans for IPO or investment attraction for the company?
No independent IPO plans as Pelco is part of Motorola Solutions, a publicly traded company.
Does the company offer partner programs for integrators?
Offers partner programs for integrators and resellers that include technical support, certifications, and integration assistance.
Does the company support responsible gambling initiatives?
Does not directly engage in responsible gambling initiatives but supports secure environments that can indirectly benefit gambling venues' compliance efforts.
What environmental standards does the company follow?
Follows Motorola Solutions’ environmental and sustainability policies, which include responsible resource use and reduction of environmental impact.
Does the company offer training and certification programs for users of this product?
Provides training and certification programs for system operators, integrators, and administrators to ensure optimal use of the VideoXpert platform.
What is the product development strategy for the next 5 years?
Focuses on expanding integration capabilities with emerging video analytics, enhancing scalability, cloud readiness, and improving AI-driven features to meet evolving security needs.
Are there plans to expand this product to new geographical markets?
Plans to grow presence in international markets through partners and Motorola Solutions’ global footprint, targeting new regions with expanding surveillance infrastructure.
Does the company have research and development departments?
Maintains dedicated R&D teams within Motorola Solutions focused on software development, system integration, and emerging technologies in video management.
What technological trends are considered in this product's development?
Incorporates trends such as cloud deployment, AI analytics integration, distributed architecture, fault tolerance, and panoramic camera technologies.
Does the company support startups and innovative projects?
Supports innovation through collaboration with technology partners but does not have a widely publicized specific startup support program.
What is this product's market share in its segment?
Holds a strong position in the video surveillance market, particularly in enterprise and industrial sectors, but specific market share data is not publicly available.
Who are the main competitors of this product?
Competitors include Genetec, Milestone Systems, Avigilon (Motorola Solutions affiliate), and Honeywell in the video management software sector.
What is this product's competitive advantage?
Differentiates through high scalability, fault-tolerant architecture, broad integration capabilities, and backing by Motorola Solutions’ global resources and support.
Which geographical regions does this product currently serve?
Serves customers globally with installations in North America, Europe, Asia, and other regions requiring advanced video management solutions.
What is the target customer profile for this product?
Security professionals, system integrators, and enterprises that require flexible and reliable video surveillance management, including critical infrastructure, casinos, transportation, and retail.
Does this product offer white-label solutions?
VideoXpert is primarily offered under the Pelco brand; no widely published white-label programs.
What is the pricing model for this product?
License-based pricing including core software licenses and additional camera channel licenses, scalable to system size and complexity.
What is the go-to-market strategy for this product?
Marketed via B2B channels including direct sales, industry trade shows, partners, and digital campaigns focusing on reliability and integration strengths.
Does the company have reseller or distributor networks for this product?
Distributed globally through authorized resellers, system integrators, and Motorola Solutions’ sales network.
How many games are included in this product's basic package?
Not applicable as VideoXpert is a video management system, not a game provider.
What types of games does this product support (slots, table games, live dealer, etc.)?
Not applicable; product supports video surveillance and monitoring, not games.
Does this product support live-dealer functionality?
Not applicable.
Is there support for VR/AR games in this product?
Not applicable.
Does this product support tournaments and competitions?
Not applicable.
Is there a progressive jackpot system in this product?
Not applicable.
Does this product support multiplayer gaming?
Not applicable.
Does this product support player chat functionality?
Not applicable.
Is there ability to create private tables in this product?
Not applicable.
Does this product support side-bets in card games?
Not applicable.
Is there an achievement and rewards system in this product?
Not applicable.
Does this product support gamification (levels, experience, badges)?
Not applicable.
Is there ability to personalize gaming interface in this product?
Interface supports user customization for layout, tagging, and workflow optimization to suit operator preferences.
Does this product support different game speeds?
Not applicable.
Is there auto-play functionality for slots in this product?
Not applicable.
Does this product support game history for players?
Not applicable; supports video playback with investigation mode for reviewing historical footage.
Is there replay functionality for disputed situations in this product?
Supports replay and synchronized video playback for incident review and dispute resolution.
Does this product support multiple currencies in games?
Not applicable.
Is there real-time currency conversion in this product?
Not applicable.
Does this product support cryptocurrency gaming?
Not applicable.
Is there blockchain technology integration in this product?
No public information on blockchain integration.
What technological platforms is this product based on?
Built on a Windows-based platform with browser-based administration; supports open architecture for third-party integrations.
Does this product support cloud deployment?
Supports cloud deployment architectures and hybrid models for flexible scalability and remote management.
Is this product compatible with containerization technologies (Docker, Kubernetes)?
No specific public information on Docker or Kubernetes support.
Which databases does this product support?
Uses robust databases to maintain device and event records, specifics not publicly detailed.
Does this product support microservices architecture?
No explicit public data on microservices architecture; fault-tolerant distributed design applies.
What APIs does this product provide for integration?
Provides APIs and SDKs for integration with third-party systems like access control and analytics.
Does this product support RESTful API?
Supports RESTful APIs as part of its open architecture.
Is there GraphQL support in this product?
No public indication of GraphQL support.
What data formats does this product support for exchange (JSON, XML, etc.)?
Supports common data formats including JSON and XML for system integration.
Does this product support real-time updates?
Supports real-time video and event updates with customizable alerts.
Which communication protocols does this product use?
Uses standard protocols including ONVIF Profile S and proprietary communications for device interoperability.
Does this product support WebSocket for online games?
No specific public information on WebSocket support.
What are the network bandwidth requirements for this product?
Optimized for efficient video streaming with adaptive bandwidth management based on camera and network conditions.
Does this product support data caching?
Supports caching mechanisms to improve video playback performance.
Which CDNs does this product support for content delivery?
No explicit public data on CDN usage.
Does this product support load balancing?
Supports load balancing and fault tolerance in distributed system architecture.
Does this product support automatic scaling?
Supports scalable deployment, with modular software design facilitating expansion.
Which monitoring systems are integrated with this product?
Includes system and health monitoring features for uptime and performance.
Does this product support centralized logging?
Provides centralized logging for system events and user actions.
Which analytics systems are built into this product?
Integrates with video analytics and license plate recognition through plugins and third-party applications.
Does this product support A/B testing?
No public data on A/B testing capabilities.
Is there ability to create sandbox environments in this product?
Typically provides test or demo environments for system integration and customer evaluation.
Does this product support API versioning?
Supports API versioning to maintain integration stability.
What development tools does this product provide?
Offers SDKs and development tools for custom integrations and application development.
Does this product offer SDK for various programming languages?
SDKs usually support common programming languages such as .NET, C++, and others compatible with Windows platforms.
Does this product support automated testing?
Likely employs automated testing internally to ensure software quality, although no public details are provided.
What continuous integration/deployment tools are available for this product?
No public information regarding CI/CD tool usage.
Does this product support blue-green deployment?
No explicit public information regarding blue-green deployment.
Is there rollback capability in case of issues with this product?
Enterprise software standards typically include rollback capabilities; specific details not disclosed.
Which performance monitoring systems are integrated with this product?
Includes performance monitoring tools for system health and video streaming metrics.
Does this product support distributed tracing?
No public data available.
Are there built-in profiling tools in this product?
Likely includes profiling tools internally for development; no public details.
Does this product support hot-swapping of components?
No specific public information on hot-swapping components.
What are the hardware requirements for deploying this product?
Requires standard server hardware compatible with Windows Server OS; scalable based on system size.
Does this product support multi-tenancy?
Supports multi-site management which can be analogous to multi-tenancy within large enterprise environments.
What is the maximum number of concurrent users this product can handle?
Scales to support hundreds to thousands of concurrent users depending on deployment configuration.
Does this product support horizontal scaling?
Designed for horizontal scalability with distributed architecture and modular components.
What are the latency characteristics of this product?
Optimized for low-latency video streaming with network adaptive capabilities.
Does this product support geographic distribution?
Supports geographically distributed systems with central management across multiple sites.
Are there disaster recovery capabilities in this product?
Includes disaster recovery features with redundant architecture and backup options.
Does this product support provably fair algorithms?
Not applicable.
Is there ability to create custom games in this product?
Not applicable.
Does this product support white-label solutions for games?
Not applicable.
Are there tools for creating promotional campaigns in games within this product?
Not applicable.
Does this product support seasonal content?
Not applicable.
Is there ability to update games without downtime in this product?
Supports software updates with minimal downtime via redundant and fault-tolerant design.
Does this product support different RTP settings?
Not applicable.
Is there a volatility system for slots in this product?
Not applicable.
Does this product support cross-platform gaming (desktop, mobile, tablet)?
Primarily Windows-based with browser interface, compatible with desktop and mobile browsers.
Is there optimization for different screen sizes in this product?
Supports multiple monitors, configurable display layouts, and panoramic video de-warping for optimal screen use.
Does this product support offline mode for some games?
Typically requires network connectivity; offline mode not a primary feature.
Is there integration with game engines like Unity/Unreal in this product?
Not applicable.
Does this product support HTML5 for all games?
Uses browser-based interfaces supporting HTML5 features for interoperability.
What third-party integrations does this product support?
Integrates with third-party cameras, video analytics, license plate recognition, and access control systems.
Does this product integrate with existing casino management systems?
Supports integration with various physical security management (PSIM) and CMS systems.
Are there payment gateway integrations available in this product?
Not applicable.
Does this product support CRM system integrations?
Not typically integrated.
What marketing tools does this product integrate with?
Not applicable.
Does this product support affiliate system integrations?
Not applicable.
Are there business intelligence tool integrations in this product?
May support integration with business intelligence tools indirectly through APIs.
Does this product support compliance and regulatory reporting integrations?
Supports compliance reporting through event logs and audit trails.
What user registration methods does this product support?
Not applicable.
Does this product support two-factor authentication?
Supports multi-factor authentication as part of access control and system security.
Is there an identity verification system (KYC) in this product?
Not applicable.
Does this product support automated document verification?
Not applicable.
Is there integration with age verification systems in this product?
Not applicable.
Does this product support geolocation verification?
Not typically part of the VMS; may integrate with access control systems that have this feature.
Is there a player self-exclusion system in this product?
Not applicable.
Does this product support deposit and betting limits?
Not applicable.
Are there cooling-off periods supported in this product?
Not applicable.
Does this product support gaming behavior monitoring?
Supports security behavior monitoring through video analytics for suspicious activity detection.
Are there alerts for suspicious activity in this product?
Provides real-time alerting and notifications for suspicious events.
Does this product support VIP programs?
Not applicable.
Are there personal managers for VIP players in this product?
Not applicable.
Does this product support player segmentation?
Not applicable.
Is there a loyalty system with point accumulation in this product?
Not applicable.
Does this product support personalized bonuses?
Not applicable.
Is there a referral system in this product?
Not applicable.
Does this product support affiliate programs?
Not applicable.
Is there CRM system integration in this product?
Not applicable.
Does this product support email marketing?
Not applicable.
Are SMS notifications available in this product?
Supports alert notifications, which can be configured to send SMS or email via integrations.
Does this product support push notifications?
Supports push notifications for system alerts through integrated communication tools.
Is there a complaints and support system in this product?
Not applicable.
Does this product support live chat with customer support?
Customer support is available but not live chat within the product interface.
Is there a multi-level support system in this product?
Provides multi-tier support through Motorola Solutions and authorized partners.
Does this product support customer service in multiple languages?
Product and support are available in multiple languages for global users.
Is there a knowledge base for self-service in this product?
Offers comprehensive documentation and knowledge base resources for users.
Does this product support video verification?
Supports video footage verification for security and fraud prevention purposes.
Is there an account blocking system in this product?
Supports user account permissions and can restrict access as needed.
Does this product support temporary account freezing?
Not specifically detailed but likely supported through user management controls.
Is there a password recovery system in this product?
Supports password recovery workflows integrated with enterprise IT systems.
Does this product comply with GDPR for user data?
Supports GDPR and similar data privacy regulations through data handling and access controls.
Is there a right to data deletion in this product?
Supports data deletion requests in compliance with privacy laws.
Does this product support user data export?
Allows export of logs and user data for audit and reporting purposes.
Which payment systems are integrated with this product?
Not applicable.
Does this product support bank transfers?
Not applicable.
Is there cryptocurrency payment support in this product?
Not applicable.
Does this product support e-wallets?
Not applicable.
Is there mobile payment support in this product?
Not applicable.
Does this product support prepaid cards?
Not applicable.
Is there an instant deposit system in this product?
Not applicable.
Does this product support scheduled deposits?
Not applicable.
Is there a fast withdrawal system in this product?
Not applicable.
Does this product support automated withdrawal processing?
Not applicable.
Are there limits on deposits and withdrawals in this product?
Not applicable.
Does this product support multi-currency operations?
Not applicable.
Is there automatic currency conversion in this product?
Not applicable.
Does this product support both fiat and cryptocurrencies simultaneously?
Not applicable.
Is there integration with DeFi protocols in this product?
Not applicable.
Does this product support cryptocurrency staking?
Not applicable.
Is there an escrow system for large transactions in this product?
Not applicable.
Does this product support multi-signature for crypto payments?
Not applicable.
Is there an anti-money laundering (AML) system in this product?
Not applicable.
Does this product support automatic transaction screening?
Not applicable.
Is there integration with sanctions lists in this product?
Not applicable.
Does this product support suspicious activity reporting?
Supports suspicious activity reporting internally via alerts and event logging.
Is there a tax accounting system in this product?
Not applicable.
Does this product support automatic report generation?
Enables automatic scheduling and generation of operational reports.
Is there integration with tax systems in this product?
Not applicable.
Does this product support transaction fee accounting?
Not applicable.
Is there a payment reconciliation system in this product?
Not applicable.
Does this product support chargeback handling?
Not applicable.
Is there a fraud detection system for payments in this product?
Supports fraud prevention through integrated video analytics and operational monitoring, not financial transaction monitoring.
Does this product support 3D Secure authentication?
Not applicable.
Is there a credit risk assessment system in this product?
Not applicable.
Does this product support installment payments?
Not applicable.
Is there integration with buy-now-pay-later services in this product?
Not applicable.
Does this product support corporate banking for B2B clients?
Not applicable.
Is there an automatic refund system in this product?
Not applicable.
What security certificates does this product have?
Holds security certifications including ONVIF compliance; other common security standard certifications are aligned with Motorola Solutions policies.
Does this product support ISO 27001 compliance?
Likely supported as part of Motorola Solutions' compliance framework but no specific public confirmation for VideoXpert.
Is there PCI DSS certification for this product?
Not applicable.
Does this product support GDPR compliance?
Supports GDPR compliance via strict data access, encryption, and audit trails.
Is there certification from gambling commissions for this product?
Not applicable.
Does this product support eCOGRA certification?
Not applicable.
Is there GLI testing for games in this product?
Not applicable.
Does this product support iTech Labs certification?
Not applicable.
Are there regular security audits for this product?
Undergoes regular security audits to maintain operational integrity and compliance.
Does this product support penetration testing?
Supports penetration testing as part of standard security practices.
Are there bug bounty programs for this product?
No public information on bug bounty programs.
Does this product support data encryption at rest?
Supports encryption of data at rest according to enterprise security standards.
Is there data encryption in transit in this product?
Supports encryption of data in transit using secure protocols.
Does this product support end-to-end encryption?
Implements end-to-end encryption for sensitive communications within the system.
Is there a key management system in this product?
Uses enterprise key management systems consistent with Motorola Solutions’ security policies.
Does this product support hardware security modules (HSM)?
Not publicly disclosed.
Is there an intrusion detection system in this product?
Integrates with intrusion detection systems and provides event alerts.
Does this product support DDoS protection?
Supports protection against DDoS attacks as part of network security architecture.
Are there firewall and WAF protection in this product?
Compatible with firewall and web application firewall protections.
Does this product support rate limiting?
Supports rate limiting to protect system stability.
Is there a security monitoring system in this product?
Includes security monitoring tools for threat detection and system health.
Does this product support SIEM integration?
Supports integration with SIEM systems for centralized security analytics.
Are there automatic alerts for incidents in this product?
Provides automatic alerts for security and operational incidents.
Does this product support incident response procedures?
Supports defined incident response procedures aligned with enterprise standards.
Is there a backup and disaster recovery system in this product?
Offers backup and disaster recovery solutions with geographic redundancy.
Does this product support geographic redundancy?
Provides geographic redundancy capabilities for high availability.
Are there RTO/RPO guarantees for this product?
Adheres to service level agreements with defined RTO and RPO guarantees.
Does this product support business continuity planning?
Maintains business continuity planning and support.
Is there an access control system in this product?
Includes robust access control with role-based permissions and audit trails.
Does this product support role-based access control?
Supports role-based access control for users and administrators.
Is there an audit trail for all actions in this product?
Provides comprehensive audit trails for all system actions and user activities.
What built-in analytical tools are available in this product?
Offers built-in analytics for video and system performance monitoring.
Does this product support real-time analytics?
Supports real-time analytics through third-party integrations and plugins.
Are there operator dashboards in this product?
Provides customizable operator dashboards with multiple video streams and event views.
Does this product support custom reports?
Supports user-created custom reports for operations and compliance.
Is there automatic report generation in this product?
Enables automatic scheduling and generation of operational reports.
Does this product support scheduled reporting?
Supports scheduled reporting for operational review.
Is there data export in various formats from this product?
Allows exporting data and reports in multiple formats such as CSV, PDF, and XML.
Does this product support data mining functionality?
Supports data mining functionalities via integration with analytic tools.
Is there predictive analytics in this product?
Uses analytics platforms that can include predictive capabilities through third-party integrations.
Does this product support machine learning for analytics?
Enables machine learning analytics via integrable third-party solutions.
Is there player behavior analytics in this product?
Not applicable.
Does this product support cohort analysis?
Not applicable.
Are there LTV (lifetime value) calculations in this product?
Not applicable.
Does this product support churn prediction?
Not applicable.
Are there revenue optimization tools in this product?
Not applicable.
What technical support channels are available for this product?
Technical support provided through phone, email, live chat, and partner networks.
Does this product offer 24/7 technical support?
Offers 24/7 support options through Motorola Solutions and authorized partners.
Is there a multi-level support system for this product?
Provides multi-tier support structures targeted to enterprise customers.
Does this product support remote diagnostics?
Supports remote diagnostics and troubleshooting for faster issue resolution.
Is there on-site support available for this product?
Offers onsite support for installation, maintenance, and critical issues.
Does this product support a ticketing system?
Includes support ticketing systems to manage customer issues.
Are there SLA guarantees for support of this product?
Provides service level agreements with uptime and performance commitments.
Does this product offer priority support for critical clients?
Offers priority support for high-value or critical clients.
Are there dedicated support managers for this product?
Assigns dedicated account/managers for enterprise customers.
Does the company offer migration assistance for this product?
Provides migration assistance from legacy systems such as Pelco Endura and Digital Sentry to VideoXpert.