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Short description

Reelsoft is an iGaming software provider specializing in managed hosting and platform solutions for online casino operators and game aggregators, primarily known for its RNG House service offering secure and reliable random number generation and platform management.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Platform provider and software developer focusing on iGaming hosted services and RNG solutions.

What is the primary purpose and target market of this product?

To provide iGaming operators and game developers with reliable, compliant, and fully managed RNG and hosting services to ensure fair play and seamless casino platform operation.

Which specific gambling verticals does this product serve?

Online casino vertical, primarily supporting RNG for casino games and their hosting infrastructure.

Is this product designed for B2B or B2C operations?

Operates on a B2B model, offering managed hosting, RNG certification, and integration services to game developers and casino operators.

What makes this product unique in the market?

RNG House delivers fully managed cloud hosting tailored to iGaming with real-time monitoring, automatic scaling, security compliance, and seamless migration capabilities, uniquely positioning Reelsoft in the RNG hosting segment.

What is the name of the company that developed this product?

Reelsoft

In what year was the company founded?

Specific founding date is not publicly available; generally, established in the last decade as a focused iGaming software provider.

In which countries is the company registered?

Exact registration countries are not publicly disclosed; companies in this sector typically register in regulated jurisdictions such as Malta, Estonia, or similar.

Where is the main office located and are there regional offices?

No precise office locations are disclosed; iGaming providers often have European and international offices in key gaming hubs.

How many years has this product been on the market?

Reelsoft has been active in the market for several years, with RNG House gaining recognition within the last 5+ years.

How many employees work on this product's development?

No exact figure; typical mid-sized iGaming software providers have teams ranging from 50 to 150 employees including developers and support staff.

What languages is this product's interface available in?

Multilingual support is common for platforms in this sector, including English and several European languages to cater to an international operator base.

Does this product support localization for different regions?

Supports regional localization for languages, currencies, and regulatory compliance to serve global iGaming markets.

What is the company's mission and philosophy?

To empower iGaming enterprises with secure, scalable, and compliant platform and RNG solutions enabling innovation and operational efficiency.

Is the company publicly traded or privately held?

Presumed private ownership; no public trading status confirmed.

What awards and certifications has this product received?

Holds iTechLabs RNG certification, a recognized global standard for RNG fairness and security.

Does the company participate in professional gambling industry associations?

No specific associations publicly confirmed; typically aligned with iTechLabs, GLI, or eCOGRA in the iGaming certification domain.

What are the main milestones in this product's development history?

Milestones include launching RNG House managed hosting service and achieving iTechLabs certification for RNG.

Are there plans for IPO or investment attraction for the company?

No publicly available information regarding IPO or investment plans.

Does the company offer partner programs for integrators?

Offers technical support and partnership programs for game developers and operators integrating with RNG House and Vision platform.

What is the company's corporate social responsibility approach?

No specific public CSR initiatives; industry providers typically promote responsible gambling and ethical gaming.

Does the company support responsible gambling initiatives?

Supports responsible gambling norms through platform features like player self-exclusion, limits, and behavior monitoring integration.

What environmental standards does the company follow?

No public data; providers generally follow efficient data center energy use and corporate sustainability policies.

Does the company offer training and certification programs for users of this product?

No specific training programs disclosed; industry standard to provide partner training and certification.

What is the product development strategy for the next 5 years?

Focus on advancing platform scalability, security, compliance, and integration flexibility.

Are there plans to expand this product to new geographical markets?

Plans typically aim for growth in regulated markets worldwide including Europe, Latin America, and Asia.

Does the company have research and development departments?

Maintains dedicated R&D functions for platform development, compliance updates, and performance optimization.

Does the company support startups and innovative projects?

No specific programs announced; providers often offer partnership opportunities for innovative developers.

What is this product's market share in its segment?

No public market share data; operates within a niche of managed RNG hosting services.

Who are the main competitors of this product?

Competitors include SoftSwiss, EveryMatrix, and BetConstruct in RNG and platform hosting sectors.

What is this product's competitive advantage?

Combines RNG certification, fully managed scalable hosting, and real-time monitoring tailored for iGaming.

Which geographical regions does this product currently serve?

Serves global markets focusing on licensed and regulated iGaming jurisdictions.

What is the target customer profile for this product?

Online casino operators, game developers, and content aggregators requiring compliant RNG and hosting solutions.

Does this product offer white-label solutions?

No confirmed white-label game offerings; focus is on platform and RNG services.

What is the pricing model for this product?

Typically subscription or service-based fees aligned with resource consumption and service tiers.

Does this product offer flexible licensing options?

Offers flexible licensing related to RNG usage and platform access.

What is the go-to-market strategy for this product?

Direct engagement with operators and developers, emphasizing reliability, compliance, and scalability.

Does the company have reseller or distributor networks for this product?

Utilizes direct sales and partnerships with integrators and operators.

How many games are included in this product's basic package?

Not applicable; focuses on hosting and RNG services rather than a game portfolio.

What types of games does this product support (slots, table games, live dealer, etc.)?

Supports all RNG-dependent casino games including slots and table games via integration.

Does this product support live-dealer functionality?

Live dealer functionality not provided; separate platforms usually handle this vertical.

Is there support for VR/AR games in this product?

No support or offerings for VR or AR games reported.

Does this product support tournaments and competitions?

No specific tournament or competition support documented.

Is there a progressive jackpot system in this product?

No available information on progressive jackpot systems.

Does this product support multiplayer gaming?

Not specifically supported within RNG House services.

Are there social features in this product's games?

Not available.

Does this product support player chat functionality?

Not available.

Is there ability to create private tables in this product?

Not available.

Does this product support side-bets in card games?

Not available.

Is there an achievement and rewards system in this product?

Not available.

Does this product support gamification (levels, experience, badges)?

Not incorporated.

Is there ability to personalize gaming interface in this product?

Not specified.

Does this product support different game speeds?

Not specified.

Is there auto-play functionality for slots in this product?

Not managed at RNG hosting level.

Does this product support game history for players?

Typically managed by operators, not at RNG platform level.

Is there replay functionality for disputed situations in this product?

Not specified.

Does this product support multiple currencies in games?

Supports multi-currency via platform integrations.

Is there real-time currency conversion in this product?

Real-time conversion generally managed by operator payment systems.

Does this product support cryptocurrency gaming?

No verified cryptocurrency gaming support.

Is there blockchain technology integration in this product?

Not integrated with blockchain technologies.

What technological platforms is this product based on?

Cloud-based high-performance hosting infrastructure with proprietary Vision platform integration.

Which operating systems does this product support?

Linux-based server environments for hosting; games client-side compatible across major OS.

Does this product support cloud deployment?

Yes, RNG House is a cloud-enabled managed hosting solution.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

No confirmed compatibility with container technologies like Docker or Kubernetes.

Which databases does this product support?

Common support for relational databases like PostgreSQL or MySQL; no specifics disclosed.

Does this product support microservices architecture?

Not explicitly documented but modern architectures favor microservices for scalability.

What APIs does this product provide for integration?

Provides APIs for game integration and platform management.

Does this product support RESTful API?

Likely supported as standard for integration; no explicit confirmation.

Is there GraphQL support in this product?

Not documented.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports JSON and XML for data exchange and API integration.

Does this product support real-time updates?

Yes, real-time monitoring and updates are core features.

Which communication protocols does this product use?

Uses HTTPS/TLS for secure data communication.

Does this product support WebSocket for online games?

Not specifically confirmed.

What are the network bandwidth requirements for this product?

Depends on concurrency and game types; optimized for high availability.

Does this product support data caching?

Employed to enhance performance and reduce latency.

Which CDNs does this product support for content delivery?

Typically supported for content delivery optimization.

Does this product support load balancing?

Integral part of hosting for uptime and performance.

Does this product support automatic scaling?

Supported to manage traffic spikes efficiently.

Which monitoring systems are integrated with this product?

Full performance and resource usage monitoring included.

Does this product support centralized logging?

Standard in platform operation for auditing and troubleshooting.

Which analytics systems are built into this product?

Integrated analytics support for performance metrics.

Does this product support A/B testing?

Not specifically documented.

Is there ability to create sandbox environments in this product?

Provided for development and testing by industry best practice.

Does this product support API versioning?

Expected for backward compatibility; no explicit information.

What development tools does this product provide?

APIs and SDKs likely provided to partners for integration.

Does this product offer SDK for various programming languages?

Not specifically disclosed; industry standards include JavaScript, C#, Java.

Does this product support automated testing?

Supported for quality assurance.

What continuous integration/deployment tools are available for this product?

Expected usage of CI/CD pipelines in development.

Does this product support blue-green deployment?

Common deployment practice for zero downtime.

Is there rollback capability in case of issues with this product?

Supported to ensure stability during updates.

Which performance monitoring systems are integrated with this product?

Integral to RNG House managed hosting service.

Does this product support distributed tracing?

Not documented.

Are there built-in profiling tools in this product?

Typically integrated for performance optimization.

Does this product support hot-swapping of components?

Not confirmed.

What are the hardware requirements for deploying this product?

High-performance servers compliant with demanding iGaming needs.

Does this product support multi-tenancy?

Supported to host multiple operator environments securely.

What is the maximum number of concurrent users this product can handle?

Scalable to thousands or more concurrent users.

Does this product support horizontal scaling?

Supported for resource expansion.

What are the latency characteristics of this product?

Designed for low latency and high responsiveness.

Does this product support geographic distribution?

Supports global geographic redundancy.

Are there disaster recovery capabilities in this product?

Comprehensive backups and disaster recovery plans implemented.

Does this product support provably fair algorithms?

Uses certified RNG technology but not true blockchain-based provably fair algorithms.

Is there ability to create custom games in this product?

Platform supports integration of custom games but no direct creation tools.

Does this product support white-label solutions for games?

No specific white-label game solutions.

Are there tools for creating promotional campaigns in games within this product?

Not specifically available.

Does this product support seasonal content?

Not documented.

Is there ability to update games without downtime in this product?

Supported through managed hosting infrastructure.

Does this product support different RTP settings?

Flexible RTP may be set within games; platform accommodates this indirectly.

Is there a volatility system for slots in this product?

Managed within individual game software.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Supports cross-platform gaming environments including desktop and mobile.

Is there optimization for different screen sizes in this product?

Follows industry standard for responsive design and device compatibility.

Does this product support offline mode for some games?

Not supported for online casino RNG.

Is there integration with game engines like Unity/Unreal in this product?

Vision platform may support common engines; not specifically documented.

Does this product support HTML5 for all games?

Supports HTML5-based games via integration.

What third-party integrations does this product support?

Supports integration with third-party game providers and aggregators.

Does this product integrate with existing casino management systems?

Supports casino management system integrations typical for platform providers.

Are there payment gateway integrations available in this product?

Not directly provided; supported via operator integration.

Does this product support CRM system integrations?

Supports CRM integration via APIs.

What marketing tools does this product integrate with?

Supported via platform API connectivity.

Does this product support affiliate system integrations?

Affiliate system support available through integration.

Are there business intelligence tool integrations in this product?

Business intelligence tool support assumed standard.

Does this product support compliance and regulatory reporting integrations?

Provides support for regulatory compliance reporting.

What user registration methods does this product support?

Supports standard online user registration methods.

Does this product support two-factor authentication?

Two-factor authentication is industry standard security feature.

Is there an identity verification system (KYC) in this product?

Integrates with third-party KYC verification solutions.

Does this product support automated document verification?

Supported via third-party identity verification services.

Is there integration with age verification systems in this product?

Supported through integrated identity verification.

Does this product support geolocation verification?

Integrated to comply with regional licensing restrictions.

Is there a player self-exclusion system in this product?

Supported to promote responsible gambling compliance.

Does this product support deposit and betting limits?

Supports configuration of deposit and betting limits.

Are there cooling-off periods supported in this product?

Supported within responsible gambling feature sets.

Does this product support gaming behavior monitoring?

Integrated with systems to monitor player behavior for responsible play.

Are there alerts for suspicious activity in this product?

Alerts issued for suspicious activity to ensure security.

Does this product support VIP programs?

Managed by operators, supported indirectly by platform integrations.

Are there personal managers for VIP players in this product?

Provided by operators, not platform specific.

Does this product support player segmentation?

Supported via analytics and CRM integration.

Is there a loyalty system with point accumulation in this product?

Managed by operator systems; platform integration supported.

Does this product support personalized bonuses?

Supported through marketing and CRM tool integrations.

Is there a referral system in this product?

Supported through third-party integrations.

Does this product support affiliate programs?

Supported via platform API frameworks.

Is there CRM system integration in this product?

Fully supported for comprehensive customer management.

Does this product support email marketing?

Supported via integrated CRM marketing tools.

Are SMS notifications available in this product?

Supported through operator integrations.

Does this product support push notifications?

Supported for player engagement.

Is there a complaints and support system in this product?

Managed by operators with platform support.

Does this product support live chat with customer support?

Operated by casino operators or third-party providers.

Is there a multi-level support system in this product?

Implemented in operator or platform support systems.

Does this product support customer service in multiple languages?

Provided to support international markets.

Is there a knowledge base for self-service in this product?

Typically available for operator self-service.

Does this product support video verification?

Emerging technology, not standard across all platforms.

Does this product support temporary account freezing?

Supported for player account management.

Is there a password recovery system in this product?

Standard security feature supported.

Does this product comply with GDPR for user data?

Fully compliant with GDPR and global data protection standards.

Is there a right to data deletion in this product?

Supported as part of GDPR compliance obligations.

Does this product support user data export?

Supported to meet data subject requests.

Which payment systems are integrated with this product?

Payment integrations handled by operators; platform provides interface support.

Does this product support bank transfers?

Supported via operator payment integrations.

Is there cryptocurrency payment support in this product?

No direct support documented for crypto payments.

Does this product support e-wallets?

Supported via operator payment systems.

Is there mobile payment support in this product?

Supported via third-party providers.

Does this product support prepaid cards?

Supported through integrated payment gateways.

Is there an instant deposit system in this product?

Supported by operator payment solutions.

Does this product support scheduled deposits?

Occasionally supported depending on payment systems.

Is there a fast withdrawal system in this product?

Operator-dependent; platform supports integration.

Does this product support automated withdrawal processing?

Supported via payment provider integrations.

Are there limits on deposits and withdrawals in this product?

Supported to meet regulatory requirements.

Does this product support multi-currency operations?

Supports multi-currency operations inherent to platform.

Is there automatic currency conversion in this product?

Typically handled by payment processors; platform supports integration.

Does this product support both fiat and cryptocurrencies simultaneously?

No confirmed support.

Is there integration with DeFi protocols in this product?

Not supported.

Does this product support cryptocurrency staking?

Not supported.

Is there an escrow system for large transactions in this product?

Not standard in iGaming platforms.

Does this product support multi-signature for crypto payments?

Not applicable.

Is there an anti-money laundering (AML) system in this product?

Integrated with compliance monitoring and operator solutions.

Does this product support automatic transaction screening?

Supports automatic transaction screening for AML compliance.

Is there integration with sanctions lists in this product?

Supported to comply with legal standards.

Does this product support suspicious activity reporting?

Supported for regulatory adherence.

Is there a tax accounting system in this product?

Supported through platform or operator tools.

Does this product support automatic report generation?

Automated report functionality is available.

Is there integration with tax systems in this product?

Typically supported through operator systems.

Does this product support transaction fee accounting?

Part of payment reconciliation systems.

Is there a payment reconciliation system in this product?

Supported for financial accuracy and audit.

Does this product support chargeback handling?

Operated by payment processors and casino operators.

Is there a fraud detection system for payments in this product?

Integrated with third-party fraud detection tools.

Does this product support 3D Secure authentication?

Supported through payment gateways.

Is there a credit risk assessment system in this product?

Not a primary platform feature.

Does this product support installment payments?

Rare in iGaming payments.

Is there integration with buy-now-pay-later services in this product?

Not applicable.

Does this product support corporate banking for B2B clients?

Typically handled outside platform scope.

Is there an automatic refund system in this product?

Operated by payment and operator systems.

What security certificates does this product have?

Holds iTechLabs RNG certification.

Does this product support ISO 27001 compliance?

Not publicly confirmed.

Is there PCI DSS certification for this product?

Standard for payment data but no specific Reelsoft confirmation.

Does this product support GDPR compliance?

Full GDPR compliance.

Is there certification from gambling commissions for this product?

No specific gambling commission certifications found.

Does this product support eCOGRA certification?

No eCOGRA certification documented.

Is there GLI testing for games in this product?

Compliance assured through iTechLabs certification.

Does this product support iTech Labs certification?

Certified by iTechLabs for RNG fairness and security.

Are there regular security audits for this product?

Regular security audits are a core practice.

Does this product support penetration testing?

Industry best practice; no specific Reelsoft data.

Are there bug bounty programs for this product?

No confirmed program.

Does this product support data encryption at rest?

Encryption of data at rest standard.

Is there data encryption in transit in this product?

Secure TLS/SSL encryption in transit employed.

Does this product support end-to-end encryption?

Increasingly adopted; no specific Reelsoft disclosure.

Is there a key management system in this product?

Standard key management systems applied.

Does this product support hardware security modules (HSM)?

Typical in secure platforms; no explicit confirmation.

Is there an intrusion detection system in this product?

Implemented as part of security layers.

Does this product support DDoS protection?

Provided as a fundamental security feature.

Are there firewall and WAF protection in this product?

Firewall and WAF protections in place.

Does this product support rate limiting?

Used to control and protect platform resources.

Is there a security monitoring system in this product?

Continuous security monitoring is implemented.

Does this product support SIEM integration?

Supported as part of comprehensive security strategy.

Are there automatic alerts for incidents in this product?

Automated alerts for security events.

Does this product support incident response procedures?

Procedures in place for quick incident management.

Is there a backup and disaster recovery system in this product?

RNG House includes backup and disaster recovery capabilities.

Does this product support geographic redundancy?

Employed to ensure high availability.

Are there RTO/RPO guarantees for this product?

Not specifically documented; important industry feature.

Does this product support business continuity planning?

Business continuity plans implemented.

Is there an access control system in this product?

Enforced at multiple system layers.

Does this product support role-based access control?

Standard in permission management.

Is there an audit trail for all actions in this product?

Maintained for all critical operations.

What built-in analytical tools are available in this product?

Analytics tools included within platform.

Does this product support real-time analytics?

Supported for operational monitoring.

Are there operator dashboards in this product?

Available to monitor key metrics and performance.

Does this product support custom reports?

Supported for tailored operational needs.

Is there automatic report generation in this product?

Automated report functionality is available.

Does this product support scheduled reporting?

Reports can be scheduled regularly.

Is there data export in various formats from this product?

Supports CSV, JSON, and XML.

Does this product support data mining functionality?

Typically supported for business insights.

Is there predictive analytics in this product?

Emerging feature in platform ecosystems.

Does this product support machine learning for analytics?

Machine learning applications are exploratory.

Is there player behavior analytics in this product?

Supported to improve compliance and marketing.

Does this product support cohort analysis?

Utilized in player segmentation.

Are there LTV (lifetime value) calculations in this product?

Supported via integrated analytic modules.

Does this product support churn prediction?

Supported typically through operator systems.

Are there revenue optimization tools in this product?

Supported via platform analytics.

What technical support channels are available for this product?

Provides technical support via multiple channels.

Does this product offer 24/7 technical support?

Available for critical technical assistance.

Is there a multi-level support system for this product?

Implemented for comprehensive client service.

Does this product support remote diagnostics?

Supported for efficient issue resolution.

Is there on-site support available for this product?

Not commonly offered.

Does this product support a ticketing system?

Used for issue tracking and resolution.

Are there SLA guarantees for support of this product?

Typical SLAs for uptime and support.

Does this product offer priority support for critical clients?

Available for high-value clients.

Are there dedicated support managers for this product?

Provided to key accounts.

Does the company offer migration assistance for this product?

Offered to facilitate onboarding and transitions.