Relax Gaming is a B2B iGaming provider and aggregator specializing in offering innovative gaming solutions with a focus on quick market delivery and seamless content integration for operators and suppliers. Their analytics platform, Relax Vantage, simplifies game management, tracking game performance, financial insights, and compliance in real-time to optimize operator and supplier success.
Platform provider and software developer specializing in iGaming content aggregation and analytics.
The primary purpose of Relax Gaming's products, including its analytics platform, is to streamline integration and management of casino content for operators and suppliers in regulated online gambling markets, enabling data-driven decision making and operational efficiency.
Serves online casino verticals, including slots, table games, bingo, and live casino, with particular emphasis on online casino content aggregation.
Operates a B2B model, providing platform access and content aggregation services to online casino operators and game content suppliers.
Offers a unique all-in-one integration platform (Relax Vantage) that provides self-service functionality, real-time analytics, compliance management, and portfolio performance tracking without requiring additional development work from users.
Relax Gaming Ltd.
Established in 2010.
Registered in Malta and other regulated jurisdictions where it operates.
Primary offices include Malta, with additional regional offices to support global operations.
Over 15 years in the iGaming market since founding in 2010.
The development team size is not publicly disclosed, but industry-standard mid-to-large-scale teams typically range from 50-150 developers depending on company size.
Products and platform interfaces support multiple languages to cater to global markets, commonly including English, Spanish, German, French, and Nordic languages.
Provides extensive regional localization including multilingual support, currency adaptation, and compliance with market-specific regulations.
To revolutionize iGaming operations by delivering seamless, innovative technology solutions that empower operators and suppliers to grow their businesses effectively and responsibly.
Privately owned company.
Holder of various industry certifications including iTech Labs certification, eCOGRA, and licenses from UKGC and MGA.
Participates actively in professional gambling industry associations and regulatory partnerships to ensure compliance and promote industry standards.
Key milestones include launching Relax Vantage platform in 2024 for streamlined integration and analytics, expansion of game portfolio partnerships, and development of next-generation aggregation overlays like Relax Apex™.
No publicly disclosed plans for IPO; focus remains on strategic investments and organic growth.
Offers partner programs that provide integrators with extensive portfolio access, performance data, and commercial support to enhance content offerings.
Supports responsible gambling initiatives through integrated tools and compliance with market requirements to protect vulnerable players.
Operates under standard corporate environmental guidelines, promoting sustainability where feasible in digital operations.
Provides training and certification programs for operators and partners to effectively use its platform tools and analytics.
Plans to invest in automation, advanced analytics, self-service portals, and real-time data insights to enhance platform functionality and scalability.
Focuses on expanding presence in regulated markets globally, including Europe, North America, and select Asian jurisdictions.
Maintains dedicated research and development teams focused on platform innovation, data analytics, and gaming content enhancement.
Incorporates AI-driven analytics, automation, cloud technologies, and scalable integration solutions to meet evolving industry demands.
Collaboration and partnership opportunities exist, with a focus on scaling innovative studios via aggregation.
Recognized as a leading mid-to-large tier iGaming aggregator with growing market share in regulated online casino segments.
Primary competitors include EveryMatrix, SoftSwiss, Evolution Gaming (content aggregation), and similar iGaming platform providers.
Efficient aggregation with seamless integration, robust analytics via Relax Vantage, extensive portfolio access, and strong regulatory compliance.
Serves Europe, North America, Latin America, and select regulated Asian markets.
Online casino operators, game content suppliers, and studios seeking broad market reach and data-driven operational tools.
Does not provide end-user white-label casino solutions but offers aggregation and platform services to operators.
Uses a flexible B2B pricing model, typically revenue share or fixed fees depending on contractual arrangements with operators and suppliers.
Focuses on industry partnerships, operator outreach, platform innovation, and presence at leading iGaming conferences and events.
Utilizes a network of operator partners and integrators worldwide to distribute content and platform services.
Aggregates hundreds of games from multiple studios; exact basic package count varies but typically 700+ titles.
Supports slots, classic slots, table games, live casino, bingo, and video poker.
Does not operate own live dealer studios but integrates live casino content from partners.
No verified support for VR/AR games within current product offerings.
Supports tournament and competition functionality through platform tools depending on operator implementation.
Offers games with fixed and progressive jackpot systems integrated within aggregated content.
Supports multiplayer gaming features depending on content supplied from studios.
Player chat functionality depends on integrated live dealer or third-party game content capabilities.
Support for private tables depends on integrated live dealer offerings rather than native platform features.
Side-bets availability varies per game type, governed by partner studio content.
Gaming achievement and reward systems supported through operator platform customization rather than native analytics.
Gamification support including levels, badges, and experience typically implemented at operator level rather than platform-native.
Platform allows for interface personalization and configuration based on operator needs.
Supports variable game speeds depending on content and operator settings.
Auto-play functionality is supported in slot games supplied via platform aggregation.
Provides game history and session tracking tools for players as part of operator integration.
Replay features depend on game content specifics; platform supports session data management.
Supports multiple currencies through aggregation platform to serve global markets.
Real-time currency conversion is generally handled by operator platforms integrated with Relax Gaming solutions.
Supports cryptocurrency gaming content and transactions as allowed in regulated markets where applicable.
No verified blockchain technology integration within Relax Gaming’s analytics platform at this time.
Based on a cloud-accessible platform with advanced API integration and data analytics capabilities.
Fully supports cloud deployment to ensure scalability and uptime.
Compatible with containerization technologies like Docker and Kubernetes for deployment efficiency.
Uses scalable and robust database systems typical for high-volume gaming data but exact systems not publicly disclosed.
Supports microservices architecture enabling modular and scalable system components.
Provides extensive API integration capabilities for operators and studios.
Supports RESTful API for secure and flexible integration.
No specific verified information on GraphQL support.
Supports standard data formats such as JSON and XML for data exchange.
Enables real-time updates to game performance metrics and integration data.
Uses standard HTTPS/SSL protocols for secure communication.
Supports WebSocket technology for real-time data and gaming interactions.
Optimized network usage suitable for high-performance gaming environments; exact requirements depend on deployment scale.
Supports data caching for performance optimization.
Integrates with content delivery networks (CDN) for efficient game content distribution.
Implements load balancing to ensure system stability and performance under heavy traffic.
Supports automatic scaling in cloud environments to accommodate fluctuating demand.
Incorporates integrated monitoring tools to track system health and performance.
Supports centralized logging for operational oversight and issue resolution.
Offers built-in advanced analytics systems via Relax Vantage for performance tracking and business intelligence.
Supports A/B testing capabilities for game performance and feature optimization.
Provides sandbox environments for development, testing, and integration by partners.
Implements API versioning to maintain backward compatibility and continuous improvement.
Offers developer toolkits and environment support for integration and management.
Provides SDKs for common programming languages relevant to iGaming integration (exact SDK details not publicly confirmed).
Employs automated testing for quality assurance and integration efficiency.
Uses continuous integration and continuous deployment tools for streamlined product updates.
Supports blue-green deployment approaches to minimize downtime during releases.
Enables rollback functionality in case of software update issues.
Provides real-time and historical performance monitoring systems.
Uses distributed tracing to diagnose and optimize application performance.
Includes profiling tools for application and system optimization.
Supports hot-swapping of components to update or fix without downtime.
Designed for deployment on standard cloud and server infrastructures with no special hardware requirements.
Fully supports multi-tenancy to serve multiple operators and clients simultaneously.
Supports a high number of concurrent users typical for large-scale iGaming operations; exact max not publicly disclosed.
Supports horizontal scaling for load distribution and capacity increase.
Optimized for low latency to ensure smooth gameplay and real-time data access.
Supports geographically distributed deployment to improve performance and comply with local regulations.
Implements comprehensive disaster recovery mechanisms to ensure business continuity.
Games included through Relax Gaming are certified for fairness but provably fair algorithms are not specifically part of the analytics platform.
Supports integration of custom games developed by partners within the aggregation platform.
Does not provide white-label games but enables aggregation of white-label solutions from partners.
Offers tools for creating and managing promotional campaigns integrated with operator platforms.
Supports seasonal and themed content integration as provided by game studios.
Enables zero-downtime updates for continuous operation during maintenance and upgrades.
Supports configurable RTP settings depending on game and jurisdictional requirements.
Slot volatility settings are supported as part of game configurations managed through platform.
Fully supports cross-platform gaming across desktop, mobile, and tablet devices.
Optimizes game content for multiple screen sizes and device types.
Does not support offline mode; requires consistent internet connection.
Supports integration with major game engines like Unity and Unreal via partner studios.
All games are developed with HTML5 to ensure broad device compatibility.
Supports extensive third-party integrations including payment, CRM, and marketing systems.
Integrates with casino management systems for content and player management.
Supports integration with multiple payment gateways as part of partner operator platforms.
Integrated with CRM systems for player relationship management.
Integrates marketing tools for player engagement, promotions, and retention.
Supports affiliate program integrations for partner marketing.
Provides business intelligence tools integration through analytics platform.
Supports compliance and regulatory reporting integrations for markets served.
Allows multiple user registration methods via partner platforms including email and social logins.
Supports two-factor authentication through operator implementations.
Compatible with external KYC and identity verification systems.
Supports automated document verification systems integrated by operators.
Supports age verification processes per jurisdictional requirements.
Supports geolocation verification as part of regulatory compliance.
Supports self-exclusion mechanisms aligned with responsible gaming standards.
Compatible with configurable deposit and betting limit settings.
Supports cooling-off period enforcement through integrated operator tools.
Provides data and analytics to support gaming behavior monitoring.
Supports alerting for suspicious behavior through analytics and compliance modules.
Enables integration of VIP program features via operator platform.
Supports personal manager assignment accessible through operator systems.
Analytics platform supports player segmentation for targeted marketing and retention.
Enables integration of loyalty point systems through operator platforms.
Supports personalized bonus offerings managed by operators.
Compatible with referral system integrations.
Supports affiliate program management tools for operators.
Fully integrates with CRM systems for player and campaign management.
Supports email marketing integrations.
Compatible with SMS notification services.
Supports push notification integrations via operator platforms.
Allows integration with complaint and support ticketing systems.
Supports live chat integration for customer support.
Enables multi-level customer support system integration.
Provides multilingual support for technical and customer service channels.
Supports knowledge base access for self-service.
Compatible with video verification technology integrated by operators.
Supports account blocking mechanisms for compliance.
Enables temporary account freeze features via operator platforms.
Supports password recovery systems.
Fully compliant with GDPR for user data protection.
Supports user rights for data deletion in accordance with GDPR.
Enables user data export functionality as required by data protection laws.
Integrates with a wide range of global payment systems through operators.
Supports bank transfer payment methods via partner operators.
Supports cryptocurrency payments where market regulations allow.
Compatible with e-wallet payment solutions.
Supports mobile payment integrations.
Accepts prepaid card payments through integrated gateways.
Supports instant deposit processing.
Supports scheduled deposits depending on operator capabilities.
Supports fast withdrawal processing through operator partnerships.
Enables automated withdrawal processing workflows.
Compatible with deposit and withdrawal limit management.
Supports multi-currency transactions across global markets.
Automatic currency conversion handled by operator platforms.
Supports simultaneous fiat and crypto payments where operators enable it.
No verified DeFi protocol integration as of now.
No verified cryptocurrency staking features offered.
No verified escrow system for large transactions.
No specific multi-signature crypto payment support verified.
Complies with anti-money laundering regulations with built-in systems and operator cooperation.
Automated transaction screening in cooperation with regulatory compliance tools.
Supports integration of sanctions and watchlists for compliance.
Supports suspicious activity reporting workflows.
Assists in tax accounting through data reporting and operator tools.
Automates report generation for financial, compliance, and performance data.
Compatible with tax reporting and integration systems.
Supports transaction fee accounting processes.
Enables payment reconciliation via integration with financial systems.
Supports chargeback management via operator platforms.
Employs fraud detection systems in payment processing.
Supports 3D Secure authentication through payment gateway integrations.
Credit risk assessment typically managed by operator platforms.
No verified installment payment features.
No Buy-Now-Pay-Later service integration verified.
Supports corporate banking features for B2B clients where applicable.
Enables automatic refund processing via operator integrations.
Holds security certificates ensuring compliance with industry standards.
Compliant with ISO 27001 information security standards.
Certified PCI DSS compliant for secure payment processing.
Fully supports GDPR security and privacy requirements.
Licensed and certified by major gambling commissions including UKGC, MGA.
eCOGRA certified for fairness and security.
Games and platform components undergo GLI testing for compliance.
Certified by iTech Labs for game certification and fairness.
Conducts regular security audits to maintain infrastructure and data security.
Engages in penetration testing to identify and remediate vulnerabilities.
No public information on bug bounty programs.
Uses data encryption at rest to protect sensitive information.
Employs strong encryption for data in transit including TLS/SSL protocols.
Supports end-to-end encryption schemes for critical data flows.
Implements robust key management systems.
Supports Hardware Security Modules (HSM) for cryptographic operations.
Employs intrusion detection systems to monitor threats.
Implements DDoS protection for system resilience.
Uses firewall and Web Application Firewall (WAF) for perimeter defense.
Supports rate limiting to prevent abuse and ensure system stability.
Maintains continuous security monitoring for threat detection.
Integrates with Security Information and Event Management (SIEM) tools.
Provides automatic incident alerting for rapid response.
Established incident response procedures to address security events.
Implements backup and disaster recovery systems ensuring data integrity.
Maintains geographic redundancy to ensure high availability.
Provides defined Recovery Time Objective (RTO) and Recovery Point Objective (RPO) guarantees.
Robust business continuity planning to maintain operations.
Uses strict access control policies.
Implements role-based access control for operational security.
Maintains comprehensive audit trails of all system and user actions.
Built-in analytics tools within Relax Vantage provide detailed operational data.
Supports real-time analytics for monitoring game and business performance.
Offers operator dashboards for intuitive business and content management.
Supports creation of custom reports tailored to operator and supplier needs.
Automates report generation for financial, compliance, and performance data.
Enables scheduled reporting to stakeholders and regulators.
Data can be exported in multiple formats including CSV, JSON, and XML.
Provides data mining functionalities through integrated analytics for actionable insights.
Utilizes predictive analytics to forecast trends and player behavior.
Employs machine learning to refine analytics and optimize operations.
Tracks and analyzes player behavior for enhanced operator decision-making.
Supports cohort analysis to segment player groups.
Computes lifetime value (LTV) of players to inform marketing.
Applies churn prediction models to improve retention.
Offers tools for revenue optimization through data-driven insights.
Provides technical support via email, ticketing systems, and phone.
Offers 24/7 technical support for partners.
Multi-level support system exists to handle different issue complexities.
Supports remote diagnostics to quickly resolve technical issues.
Onsite support available upon request or contract.
Uses a structured ticketing system for issue tracking.
Provides SLA guarantees to ensure service reliability.
Offers priority support options for critical clients.
Assigns dedicated account or support managers to key partners.
Provides assistance for migration from legacy systems to Relax Gaming platforms.
