Relax Gaming is an established B2B iGaming provider and aggregator specializing in speed-to-market and innovative gaming solutions, primarily delivering slot games, bingo, and table games to regulated online casino operators worldwide. Their platform and products are certified for randomness and compliance by independent testing laboratories.
Aggregator and game provider specializing in RNG-based online casino games including slots, bingo, and table games.
The primary purpose of Relax Gaming's products is to provide high-quality, certified, and fair RNG-based casino games to regulated online casino operators, targeting licensed markets globally.
Relax Gaming serves online casino verticals including slots, bingo, and table games. They currently do not have a live dealer offering but focus on RNG casino games.
B2B operation, providing game content and aggregation services to online casino operators and platforms, enabling quick market deployment.
Relax Gaming stands out with its certified RNG technology, extensive aggregation platform combining proprietary games with third-party content, and strong focus on compliance and responsible gaming. They integrate player protection tools like reality checks and session controls.
Relax Gaming Ltd.
Relax Gaming was founded in 2010.
The company is registered primarily in Malta and the UK, with licenses regulated by authorities including the UK Gambling Commission.
Primary offices are in Valletta, Malta, with regional presence supporting various regulated markets globally.
Relax Gaming has been active on the market for over 15 years.
The development team size is estimated to be between 100 and 200 employees, including software developers, designers, and QA professionals.
Relax Gaming’s products and platform interface are available in multiple languages, supporting major European languages and other markets as per operator needs.
Their platform supports comprehensive regional localization including language, currency, and compliance adaptations for major regulated markets worldwide.
The mission of Relax Gaming is to deliver fair, entertaining, and innovative gaming experiences while maintaining high regulatory and responsible gaming standards to support a sustainable iGaming industry.
Relax Gaming is privately held.
Relax Gaming holds certifications from major testing laboratories, including eCOGRA, iTech Labs, and GLI for RNG fairness and compliance. It has also received industry awards for innovation and aggregation.
The company is an active participant in major gambling industry associations, adhering to best practices and regulatory frameworks globally.
Key milestones include the launch of their proprietary games portfolio, development of a certified RNG system,Expansion as a content aggregator with third-party integrations, and obtaining licenses for regulated jurisdictions like the UK and Malta.
There are no publicly disclosed plans for an IPO; the company focuses on private growth and strategic investments.
Relax Gaming offers partner programs for casino operators and integrators, focusing on flexible integration, certified content, and marketing support.
The company provides built-in responsible gaming tools such as reality checks, session limits, and play speed controls to ensure player protection.
The company follows general industry best practices regarding environmental impact, focusing on sustainability where applicable within digital operations.
Relax Gaming provides training and certification programs for operators and partners to ensure correct use of their platform and compliance with gaming regulations.
Their development strategy focuses on expanding content aggregation, enhancing RNG and platform security, integrating new technologies, and entering new regulated markets.
Relax Gaming plans continued expansion into new regulated markets globally, leveraging their certified platform and content library.
The company has dedicated research and development teams focused on RNG technology, game development, and platform innovation.
Relax Gaming incorporates trends such as advanced RNG algorithms, cloud deployment, APIs, and player protection tools in product development.
Specific startup support is not publicly detailed, but Relax Gaming collaborates with new innovative studios within its aggregation platform.
Relax Gaming holds a significant market share in the RNG game aggregation niche, recognized as a top-tier B2B content supplier.
Primary competitors include NetEnt, Microgaming, Pragmatic Play, and Red Tiger in the RNG casino games aggregation space.
Their certified RNG technology, broad aggregation capabilities, strong licensing compliance, and innovative game features provide a competitive edge.
Relax Gaming currently serves Europe, the UK, and other regulated jurisdictions worldwide.
Target customers are licensed online casino operators and platform providers seeking high-quality, compliant RNG casino content.
Relax Gaming offers integration solutions but does not provide standalone white-label casino platforms.
Their pricing typically involves revenue sharing models and licensing fees based on content and platform usage.
Focuses on operator partnerships, industry events, and leveraging certified compliance and game quality as selling points.
Distribution is primarily via direct partnerships with operators and through their aggregation platform connecting multiple third-party providers.
The base package includes over 90 proprietary games, with additional third-party content via aggregation increasing the total portfolio significantly.
Supports a wide range of game types including online slots, bingo, and RNG-based table games like blackjack and roulette.
Relax Gaming currently does not offer live dealer games but may develop in the future.
There is no verified support for VR/AR games currently.
Supports game tournaments and competitions through configurable features embedded in their platform.
Offers progressive jackpot systems integrated within game titles and across aggregations.
Multiplayer gaming is generally not supported in RNG portfolio games, which are primarily single-player experiences.
Player chat functionality is not a standard feature in Relax Gaming’s RNG titles.
Private tables are not typical in RNG games; this is more relevant to live casino offerings.
Side bets support is available in certain blackjack variants provided by Relax Gaming.
Some games include achievement and reward systems to enhance player engagement.
Supports gamification elements such as levels, experience points, and badges in select titles.
Allows operators to customize gaming interfaces to some extent for better player experience.
Games support configurable speed settings to accommodate different player preferences.
Auto-play functionality is standard for slot games.
Players can access game history data if enabled by the operator platform.
Replay features for disputed outcomes are generally managed by operators rather than game providers.
Supports multiple currencies through integration with operator platforms.
Real-time currency conversion is typically handled by the casino operator’s system.
Supports games playable with cryptocurrencies depending on operator platform support.
No verified blockchain integration at the product level.
Products are based on HTML5 technology ensuring wide compatibility with web platforms.
Supports cloud deployment for scalability and server resilience.
Compatible with containerization technologies such as Docker and Kubernetes for deployment flexibility.
Uses robust database systems, typically SQL-based, managed by operators or platform hosts.
Platform architecture supports microservices for modular and scalable system design.
Comprehensive API integration available for content delivery and platform management.
RESTful API support is available for seamless integration with operator systems.
No specific public confirmation of GraphQL support available.
Supports common data formats such as JSON and XML for data exchange.
Real-time updates to game state and platform data supported.
Uses standard web communication protocols including HTTPS and WebSocket.
WebSocket support is provided for efficient real-time game interaction.
Optimized for standard broadband, with adaptive technology for variable network speeds.
Supports data caching mechanisms to improve performance and reduce latency.
Compatible with CDN distribution to ensure fast content delivery worldwide.
Implements load balancing to ensure uninterrupted service and reliability.
Supports automatic scaling to handle traffic fluctuations.
Integrated monitoring systems track platform performance and reliability.
Centralized logging is used for operational oversight and troubleshooting.
Built-in analytics help track player behavior and game performance.
Supports A/B testing for game and platform feature optimization.
Provides sandbox environments for testing and certification before live deployment.
API versioning is implemented to manage updates without service disruption.
Offers SDKs, debugging, and integration tools to partners.
SDKs available primarily in JavaScript and other commonly used programming languages.
Automated testing is employed to maintain quality and performance standards.
Utilizes continuous integration and deployment pipelines to speed development.
Supports blue-green deployment methodologies to reduce downtime during updates.
Rollback mechanisms are in place to revert to stable versions if needed.
Comprehensive performance monitoring integrated into platform operations.
Supports distributed tracing tools to diagnose issues across services.
Uses profiling tools for performance tuning and optimization.
Hot-swapping of components is supported to allow updates without server restarts.
Hardware requirements are flexible, as solutions are cloud-first, but scalable on-premises deployment is also supported.
Supports multi-tenancy enabling multiple clients on shared infrastructure securely.
Scalable to support tens of thousands of concurrent users depending on deployment.
Supports horizontal scaling across server clusters and data centers.
Designed for low latency gaming experience optimized for global networks.
Supports distributed geographic deployment to comply with regional licensing.
Disaster recovery systems ensure continuity and data protection.
RNG system is certified and audited to guarantee fairness, though full provably fair blockchain-based systems are not claimed.
Allows creation of custom game content via partnerships and integration.
White-label solutions are not a core product offering.
Provides promotional campaign tools embedded in the platform for operators.
Supports seasonal and thematic content updates and promotional events.
Enables zero-downtime updates for seamless game and platform improvements.
Allows configurable RTP settings within regulatory limits for game offerings.
Slot games include configurable volatility settings to suit different player risk profiles.
Fully cross-platform providing seamless play on desktop, mobile, and tablet devices.
Games and interfaces are optimized for various screen sizes and resolutions.
No support for offline mode as games require real-time RNG and server validation.
Integrates with popular game engines primarily through HTML5 frameworks; no native Unity or Unreal integration publicly confirmed.
All games are developed with HTML5 standards ensuring broad browser compatibility.
Supports integration of third-party game content as part of its aggregation platform.
Compatible with multiple casino management systems for operational control.
Payment gateway integration is typically handled by operator platforms rather than the game provider.
Compatible with CRM systems integration to manage player relations.
Supports marketing tools integration via API for campaigns and player engagement.
Supports integration with affiliate marketing systems.
Facilitates business intelligence tool integration for in-depth analytics.
Supports regulatory compliance and reporting automation through platform tools.
User registration is managed by operators; the platform supports various methods as required.
Security features including two-factor authentication are implemented by operators, with platform support.
KYC processes are typically integrated at the operator level.
Automated document verification is operator-controlled.
Supports integration with age verification systems as required by jurisdiction.
Supports geolocation checks via operator systems to enforce market restrictions.
Platform supports tools for self-exclusion implemented by operators.
Betting and deposit limits are configurable and supported for responsible gaming compliance.
Supports operator-configured cooling-off periods for player protection.
Supports tools enabling behavior monitoring in compliance with industry best practices.
Capable of generating suspicious activity alerts integrated with operator AML systems.
Supports VIP program integration via operator management.
Personal manager support is managed by operators.
Enables player segmentation for customized marketing and game offerings.
Supports loyalty systems and point accumulation features.
Supports personalized bonus schemes through platform APIs.
Enables referral system integration.
Supports affiliate program integration.
Compatible with leading CRM systems used by operators.
Supports email marketing via integration with operator tools.
SMS notification support is available through operators’ systems.
Push notifications are supported depending on operator integration.
Complaints handling systems are managed by operators though the platform supports necessary data flows.
Live chat support is handled by operators using integrated solutions.
Supports multi-level support structures through APIs and operational workflows.
Offers multilingual support for operator clients and players.
Knowledge bases and help resources are provided for operators and partners.
Video verification is typically managed by operators, with platform data support.
Supports account blocking features implemented by client operators.
Temporary account freezing is supported through operator systems.
Password recovery is handled by operators.
The platform complies with GDPR data protection standards.
Complies with user data deletion rights under GDPR.
Supports data export capabilities for user requests in compliance with regulations.
Integrates with multiple payment systems indirectly via operators.
Supported via operator payment infrastructure.
Crypto payments supported depending on operator platform capabilities.
E-wallet payments supported through operator platforms.
Supports mobile payment methods integrated by operators.
Prepaid card payments supported via operator infrastructure.
Supports instant deposit features depending on integration.
Scheduled deposit support varies by operator platform.
Fast withdrawal capabilities depend on operator systems.
Automated withdrawal processing is managed by operators.
Deposit and withdrawal limits are configurable per market and operator policies.
Supports multi-currency operations via platforms.
Currency conversion is generally handled by operators.
Simultaneous fiat and crypto support depends on operator platform.
No public information on DeFi protocol integration.
No verified support for crypto staking features.
No information on escrow systems.
No public information on multi-signature crypto payment support.
Supports integration with AML systems via operator platforms.
Can integrate with automated transaction screening systems through partners.
Supports sanctions list integration via operators.
Supports suspicious activity reporting compliant with regulatory standards.
Tax accounting is managed primarily by operators.
Automated regulatory and operational report generation.
Integration depends on operator jurisdiction requirements.
Supports accounting for transaction fees through operator systems.
Payment reconciliation processes are managed by operators.
Chargeback handling is operator responsibility.
Fraud detection tools integrate with platform risk management features.
3D Secure authentication is operator-side but supported.
No direct credit risk assessment tools; operator-managed.
No verified support for installment payments.
No known Buy-Now-Pay-Later service integration.
Corporate banking is handled outside the gaming platform.
Automated refunds depend on operator system capabilities.
Holds security certifications including ISO 27001.
The company supports ISO 27001 compliance.
PCI DSS compliant for payment data security through partners and operators.
Fully compliant with GDPR security requirements.
Licensed and certified by UK Gambling Commission and Malta Gaming Authority.
Certified by eCOGRA for game fairness and RNG compliance.
Games have undergone GLI testing and certification.
Certified by iTech Labs for RNG and game compliance.
Undergoes regular security audits per regulatory and internal standards.
Conducts penetration testing to maintain security posture.
No publicly available program details on bug bounty.
Uses data encryption at rest with industry-standard methods.
Secures data in transit using TLS and other protocols.
Supports end-to-end encryption methodologies.
Implements a secure key management system.
Hardware Security Module support is integrated for critical operations.
Supports intrusion detection systems to secure infrastructure.
DDoS protection mechanisms are employed to maintain service stability.
Uses firewalls and Web Application Firewalls for security.
Rate limiting controls are implemented to prevent abuse.
Continuous security monitoring systems are deployed.
Integrates with SIEM platforms for comprehensive threat detection.
Has automated incident alert systems.
Supports formal incident response procedures.
Backup and disaster recovery systems ensure operational continuity.
Uses geographically redundant infrastructure for data protection.
Adheres to Recovery Time Objective (RTO) and Recovery Point Objective (RPO) standards.
Comprehensive business continuity planning is in place.
Implements strict access control measures.
Role-based access control systems manage permissions.
Maintains detailed audit trails for all critical actions.
Built-in analytic tools are available for operators.
Supports real-time analytics reporting.
Provides operator dashboards for platform and game management.
Supports custom report generation for diverse needs.
Automated regulatory and operational report generation.
Scheduling of regular reports is supported.
Data export available in multiple standard formats.
Facilitates data mining through analytics tools.
Uses predictive analytics for player behavior and marketing optimization.
Employs machine learning analytics techniques for advanced insights.
Comprehensive player behavior analytics supporting segmentation and retention.
Supports cohort analysis for player groups.
Lifetime value calculations are integrated.
Churn prediction tools support player retention strategies.
Provides tools for optimizing revenue management.
Offers technical support through multiple channels including email and ticketing.
Provides 24/7 technical support availability.
Supports multi-level support structure for issue resolution.
Remote diagnostics tools are provided.
Onsite support options are available as needed.
Implements a ticketing system for customer and technical support.
Offers SLA guarantees tailored to client agreements.
Priority support is available for premium clients.
Provides dedicated account and support managers.
Offers migration assistance for platform transitions or upgrades.
