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Short description

Slotegrator is a leading iGaming software provider specializing in online casino and sportsbook platform solutions. Their Promo Manager, known as Bonusgrator, is a comprehensive bonus and promotion management system designed to help casino operators efficiently manage bonuses, loyalty programs, and various promotional campaigns from the backend, enhancing player acquisition and retention.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Platform provider and software developer focused on integrated online casino and sportsbook solutions with bonus and promotion management.

What is the primary purpose and target market of this product?

The primary purpose of Slotegrator's Promo Manager is to enable online casino operators to create, customize, and manage bonus campaigns and loyalty programs targeting user acquisition, engagement, and retention in competitive online gambling markets.

Which specific gambling verticals does this product serve?

Slotegrator serves multiple gambling verticals including online casino, sportsbook, virtual sports, live casino, poker, lotteries, and esports betting.

Is this product designed for B2B or B2C operations?

Slotegrator operates on a B2B business model, providing software solutions and platforms to gambling operators, white label partners, and integrators.

What makes this product unique in the market?

Slotegrator's Promo Manager stands out with its API-based modular architecture allowing seamless integration, extensive customization of bonus types (e.g., free spins, special offers, progressive jackpots), gamification features, and real-time analytic tools, all designed to drive player engagement and increase lifetime value.

What is the name of the company that developed this product?

Slotegrator

In what year was the company founded?

Founded in 2012

In which countries is the company registered?

Registered primarily in Ukraine, with operations and licensing support extending to jurisdictions including Curacao and Malta.

Where is the main office located and are there regional offices?

Headquartered in Ukraine with regional operational presence for global markets.

How many years has this product been on the market?

Over 13 years in the market since 2012.

How many employees work on this product's development?

Development team size is estimated to be medium-sized with dozens of developers and support staff dedicated to continuous product innovation and client service.

What languages is this product's interface available in?

The platform and promo manager support multiple languages to serve diverse global markets; likely including English, Russian, Spanish, and several European and Asian languages.

Does this product support localization for different regions?

Supports regional localization for compliance, currency preferences, language, and player segmentation tailored to various regulated and unregulated markets worldwide.

What is the company's mission and philosophy?

Slotegrator’s mission is to provide comprehensive, flexible, and innovative iGaming solutions that empower operators to launch and grow successful online gambling businesses with reliable software, rich gaming content, and effective marketing tools.

Is the company publicly traded or privately held?

Privately owned company.

What awards and certifications has this product received?

Slotegrator has received notable industry recognition for its platform innovation; the Promo Manager supports compliance with industry certifications such as eCOGRA and GLI.

Does the company participate in professional gambling industry associations?

Participates in major iGaming industry associations and adheres to regulatory frameworks required by gambling commissions globally.

What are the main milestones in this product's development history?

Key milestones include launching the Bonusgrator system, integration of "Wheel of Fortune" bonus feature, expanding game aggregation services, and enhancing API-driven modular solutions for turnkey casinos.

Are there plans for IPO or investment attraction for the company?

No publicly disclosed IPO or investment attraction plans.

Does the company offer partner programs for integrators?

Offers partner programs such as Partnergrator, which unifies affiliate program management and promotion campaign tools for integrators and operators.

What is the company's corporate social responsibility approach?

Committed to responsible gaming promotion, including implementing control points and gamification features that encourage responsible player engagement.

Does the company support responsible gambling initiatives?

Supports responsible gambling through configurable safe play controls, player monitoring, and customizable bonus and deposit limits.

What environmental standards does the company follow?

Standard corporate environmental policies aligned with industry norms; specific details not disclosed.

Does the company offer training and certification programs for users of this product?

Provides training and certification programs for operators on platform use, including bonus system management and marketing strategies.

What is the product development strategy for the next 5 years?

Focuses on expanding API modularity, increasing gamification and personalization features, enhancing AI-driven analytics, and integrating new game types and blockchain technologies.

Are there plans to expand this product to new geographical markets?

Plans emphasize growth in regulated markets worldwide, including Europe, Latin America, and Asia, adapting to local requirements and licensing.

Does the company have research and development departments?

Maintains dedicated research and development teams focused on platform architecture, gaming content innovation, and promotional tool enhancements.

Does the company support startups and innovative projects?

Provides integration support and consulting for startups launching new online casino projects, including licensing assistance and product customization.

What is this product's market share in its segment?

Holds a significant share in the iGaming B2B platform provision market, with over 150 clients globally.

Who are the main competitors of this product?

Competitors include EveryMatrix, SoftSwiss, Pragmatic Solutions, and other casino platform providers with bonus systems.

What is this product's competitive advantage?

Competitive advantages include comprehensive API-driven modularity, vast game aggregation, multi-vertical support, excellent customization, and strong partner integrations.

Which geographical regions does this product currently serve?

Serves global markets with presence in Europe, Latin America, Asia, and other key gaming jurisdictions.

What is the target customer profile for this product?

Target customers are online casino operators, sportsbook businesses, white label partners, and startups seeking turnkey gambling solutions.

Does this product offer white-label solutions?

Provides white-label casino solutions with integrated promo manager and sub-licensing options, especially under Curacao jurisdiction.

What is the pricing model for this product?

Pricing is typically based on B2B licensing deals, including setup fees and revenue-sharing models, varying by service scope.

Does this product offer flexible licensing options?

Offers flexible licensing including turnkey Curacao eGaming sub-licenses and advisory services for acquiring licenses in multiple jurisdictions.

What is the go-to-market strategy for this product?

Implements partner network growth, affiliate program integration, and feature-rich promotional tools to attract and retain operators.

Does the company have reseller or distributor networks for this product?

Employs a wide reseller and integration partner network with over 100 affiliate and operator partners.

How many games are included in this product's basic package?

Basic package includes access to thousands of games aggregated from multiple providers (over 15,000 titles available overall).

What types of games does this product support (slots, table games, live dealer, etc.)?

Supports diverse game types—slots, table games, live dealer games, virtual sports, poker, lotteries, and casual games.

Does this product support live-dealer functionality?

Full live dealer game integration supported through partnerships.

Is there support for VR/AR games in this product?

General industry-standard support is limited; no specific information on VR/AR promotions in the system.

Does this product support tournaments and competitions?

Supports tournaments and competitive gamification tools within the promotional module.

Is there a progressive jackpot system in this product?

Provides progressive jackpot management and marketing features.

Does this product support multiplayer gaming?

Supports multiplayer game types where applicable.

Are there social features in this product's games?

Includes gamification and social engagement tools like bonus-driven loyalty systems.

Does this product support player chat functionality?

Basic player communication tools integrated; direct chat features depend on platform customization.

Is there ability to create private tables in this product?

Ability to configure game settings including private or personalized gaming environments as per operator needs.

Does this product support side-bets in card games?

Supports side bets configurations within casino table game integrations.

Is there an achievement and rewards system in this product?

Supports achievement and rewards systems as part of gamification and loyalty programs.

Does this product support gamification (levels, experience, badges)?

Robust gamification support with levels, experience points, badges, and bonus-related mini-games like “Wheel of Fortune.”

Is there ability to personalize gaming interface in this product?

High level of interface customization and personalization for player segments and promotions.

Does this product support different game speeds?

Supports configurable game speeds depending on the games integrated.

Is there auto-play functionality for slots in this product?

Auto-play functionality for slots is supported per game specification.

Does this product support game history for players?

Supports game history tracking for players through the casino platform.

Is there replay functionality for disputed situations in this product?

Replay functionality is typically included to resolve disputes or for player review, depending on operator settings.

Does this product support multiple currencies in games?

Supports multiple currencies in gaming and bonus payouts.

Is there real-time currency conversion in this product?

Real-time currency conversion available via integrated payment and wallet systems.

Does this product support cryptocurrency gaming?

Cryptocurrencies supported for gaming, deposits, and withdrawals.

Is there blockchain technology integration in this product?

Industry-standard blockchain features available, including cryptocurrency payments; direct blockchain-based gaming limited.

What technological platforms is this product based on?

Utilizes API-driven architecture, supports web and mobile platforms with HTML5 technology.

Which operating systems does this product support?

Supports all major operating systems including Windows, macOS, Android, and iOS via web and app interfaces.

Does this product support cloud deployment?

Supports cloud deployment models for scalability and reliability.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

Compatible with containerization technologies such as Docker and Kubernetes for deployment.

Which databases does this product support?

Supports major scalable database solutions, specifics depend on deployment.

Does this product support microservices architecture?

Microservices architecture supported for modular scalability and updates.

What APIs does this product provide for integration?

Comprehensive APIs provided for all platform modules including bonus management.

Does this product support RESTful API?

RESTful API support is standard for integration.

Is there GraphQL support in this product?

No specific information available; industry standard is emerging but not yet ubiquitous.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports JSON and XML data exchange formats.

Does this product support real-time updates?

Provides real-time updates for promotions, player data, and analytics.

Which communication protocols does this product use?

Uses modern communication protocols for secure and efficient data exchange.

Does this product support WebSocket for online games?

WebSocket support for real-time game and promotional interactions.

What are the network bandwidth requirements for this product?

Optimized for broadband connections with scalable bandwidth usage depending on game types.

Does this product support data caching?

Supports data caching to improve responsiveness and reduce latency.

Which CDNs does this product support for content delivery?

CDN support available for global content delivery.

Does this product support load balancing?

Load balancing integrated for high availability and performance.

Does this product support automatic scaling?

Auto-scaling support in cloud deployments enables demand-based resource allocation.

Which monitoring systems are integrated with this product?

Integrated monitoring for platform health and performance metrics.

Does this product support centralized logging?

Centralized logging supports proactive issue detection and auditability.

Which analytics systems are built into this product?

Built-in analytics for player behavior, promotion effectiveness, and financial reporting.

Does this product support A/B testing?

Supports A/B testing of promotions and marketing strategies.

Is there ability to create sandbox environments in this product?

Includes sandbox environments for safe testing of promotions and platform features.

Does this product support API versioning?

API versioning supported to ensure backward compatibility.

What development tools does this product provide?

Provides operator and developer tools including dashboards and debugging utilities.

Does this product offer SDK for various programming languages?

SDKs available in common programming languages for integration flexibility.

Does this product support automated testing?

Automated testing frameworks support platform stability and release quality.

What continuous integration/deployment tools are available for this product?

Supports continuous integration and continuous deployment pipelines.

Does this product support blue-green deployment?

Supports blue-green deployment for seamless updates.

Is there rollback capability in case of issues with this product?

Includes rollback mechanisms to revert updates if issues occur.

Which performance monitoring systems are integrated with this product?

Real-time performance monitoring tools integrated.

Does this product support distributed tracing?

Supports distributed tracing for complex system diagnostics.

Are there built-in profiling tools in this product?

Built-in profiling tools to optimize performance.

Does this product support hot-swapping of components?

Supports hot-swapping of certain software components for zero downtime.

What are the hardware requirements for deploying this product?

Standard server and cloud infrastructure requirements typical for scalable iGaming platforms.

Does this product support multi-tenancy?

Supports multi-tenancy for managing multiple operator projects on one platform.

What is the maximum number of concurrent users this product can handle?

Supports thousands of concurrent users, scalable by deployment size.

Does this product support horizontal scaling?

Supports horizontal scaling for load distribution and high availability.

What are the latency characteristics of this product?

Optimized for low latency to ensure smooth user experience.

Does this product support geographic distribution?

Geographically distributed architecture supports global and regional deployments.

Are there disaster recovery capabilities in this product?

Disaster recovery systems in place, including backups and failover mechanisms.

Does this product support provably fair algorithms?

Supports provably fair algorithms where applicable in game offerings.

Is there ability to create custom games in this product?

Supports creation and integration of custom games.

Does this product support white-label solutions for games?

Offers white-label solutions for casino games with customization.

Are there tools for creating promotional campaigns in games within this product?

Comprehensive tools for creating, scheduling, and managing promotional campaigns and bonuses.

Does this product support seasonal content?

Supports seasonal and event-based promotional content.

Is there ability to update games without downtime in this product?

Allows zero-downtime updates for games and platform modules.

Does this product support different RTP settings?

Supports customizable RTP (Return to Player) settings.

Is there a volatility system for slots in this product?

Slot volatility parameters configurable per game.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Full cross-platform support across desktop, mobile, and tablet devices.

Is there optimization for different screen sizes in this product?

Optimized for various screen sizes and resolutions.

Does this product support offline mode for some games?

Offline mode not generally supported in online casino platforms.

Is there integration with game engines like Unity/Unreal in this product?

Supports integration with major game engines like Unity and Unreal.

Does this product support HTML5 for all games?

Full HTML5 support for all games for browser and mobile compatibility.

What third-party integrations does this product support?

Integrates with numerous third-party game providers, payment systems, and marketing tools.

Does this product integrate with existing casino management systems?

Includes casino management system (CMS) integration.

Are there payment gateway integrations available in this product?

Supports integration with over 250 payment gateways.

Does this product support CRM system integrations?

Integrates CRM systems for player management and marketing.

What marketing tools does this product integrate with?

Supports integration with various marketing automation tools.

Does this product support affiliate system integrations?

Provides affiliate program integration and management features.

Are there business intelligence tool integrations in this product?

Business intelligence tool integrations supported for data analysis.

Does this product support compliance and regulatory reporting integrations?

Supports compliance and regulatory reporting systems.

What user registration methods does this product support?

Supports multiple user registration methods, including social logins.

Does this product support two-factor authentication?

Supports two-factor authentication for enhanced security.

Is there an identity verification system (KYC) in this product?

Includes identity verification systems to support KYC compliance.

Does this product support automated document verification?

Supports automated document verification technologies.

Is there integration with age verification systems in this product?

Integrates age verification systems.

Does this product support geolocation verification?

Supports geolocation verification to enforce jurisdiction restrictions.

Is there a player self-exclusion system in this product?

Provides self-exclusion tools for responsible gaming.

Does this product support deposit and betting limits?

Configurable deposit and betting limits.

Are there cooling-off periods supported in this product?

Supports cooling-off periods for players.

Does this product support gaming behavior monitoring?

Includes player behavior monitoring for risk and compliance.

Are there alerts for suspicious activity in this product?

Alerts for suspicious activities are incorporated.

Does this product support VIP programs?

Supports VIP and loyalty programs.

Are there personal managers for VIP players in this product?

Enables assignment of personal managers for VIPs.

Does this product support player segmentation?

Comprehensive player segmentation capabilities.

Is there a loyalty system with point accumulation in this product?

Loyalty system with point accumulation and redemption.

Does this product support personalized bonuses?

Personalized bonuses based on player profiles and behavior.

Is there a referral system in this product?

Includes referral system functionalities.

Does this product support affiliate programs?

Supports affiliate marketing programs.

Is there CRM system integration in this product?

Fully integrates with CRM systems.

Does this product support email marketing?

Supports email marketing campaigns.

Are SMS notifications available in this product?

SMS notification features available.

Does this product support push notifications?

Push notification support included.

Is there a complaints and support system in this product?

Provides complaint management systems.

Does this product support live chat with customer support?

Supports live chat with customer support.

Is there a multi-level support system in this product?

Multi-level customer support system implemented.

Does this product support customer service in multiple languages?

Customer support in multiple languages.

Is there a knowledge base for self-service in this product?

Offers a knowledge base for self-service support.

Does this product support video verification?

Supports video verification for player identification.

Does this product support temporary account freezing?

Supports temporary account freezing.

Is there a password recovery system in this product?

Password recovery system included.

Does this product comply with GDPR for user data?

Complies fully with GDPR for user data protection.

Is there a right to data deletion in this product?

Supports user data deletion rights.

Does this product support user data export?

User data export capabilities are provided.

Which payment systems are integrated with this product?

Integrates with major payment systems worldwide.

Does this product support bank transfers?

Supports bank transfer payment methods.

Is there cryptocurrency payment support in this product?

Enables cryptocurrency payments.

Does this product support e-wallets?

Supports e-wallet payment methods.

Is there mobile payment support in this product?

Supports mobile payment platforms.

Does this product support prepaid cards?

Supports prepaid card transactions.

Is there an instant deposit system in this product?

Instant deposit processing supported.

Does this product support scheduled deposits?

Scheduled deposits available.

Is there a fast withdrawal system in this product?

Fast withdrawal processing features.

Does this product support automated withdrawal processing?

Automated withdrawal systems implemented.

Are there limits on deposits and withdrawals in this product?

Configurable deposit and withdrawal limits.

Does this product support multi-currency operations?

Supports multi-currency transactions.

Is there automatic currency conversion in this product?

Automatic currency conversion available.

Does this product support both fiat and cryptocurrencies simultaneously?

Supports simultaneous fiat and cryptocurrency transactions.

Is there integration with DeFi protocols in this product?

Limited or no direct DeFi protocol integration reported.

Does this product support cryptocurrency staking?

No specific support data for crypto staking.

Is there an escrow system for large transactions in this product?

No details on escrow systems.

Does this product support multi-signature for crypto payments?

Multi-signature crypto payment support not explicitly documented.

Is there an anti-money laundering (AML) system in this product?

Integrated AML (Anti-money laundering) compliance systems.

Does this product support automatic transaction screening?

Automatic screening of transactions supported.

Is there integration with sanctions lists in this product?

Integrates sanctions lists to block restricted individuals/entities.

Does this product support suspicious activity reporting?

Supports suspicious activity reporting to regulators.

Is there a tax accounting system in this product?

Provides tax accounting features.

Does this product support automatic report generation?

Automatic scheduled reporting supported.

Is there integration with tax systems in this product?

Integrates with tax reporting systems.

Does this product support transaction fee accounting?

Supports transaction fee accounting.

Is there a payment reconciliation system in this product?

Payment reconciliation processes supported.

Does this product support chargeback handling?

Supports handling of chargebacks.

Is there a fraud detection system for payments in this product?

Includes fraud detection systems for payments.

Does this product support 3D Secure authentication?

3D Secure authentication supported.

Is there a credit risk assessment system in this product?

Credit risk assessment tools available.

Does this product support installment payments?

No specific information available about installment payments.

Is there integration with buy-now-pay-later services in this product?

No data on Buy-Now-Pay-Later (BNPL) service integration.

Does this product support corporate banking for B2B clients?

Supports corporate banking features for B2B clients.

Is there an automatic refund system in this product?

Auto refund processing supported.

What security certificates does this product have?

Holds standard security certifications for software and data protection.

Does this product support ISO 27001 compliance?

ISO 27001 compliance supported or pursued.

Is there PCI DSS certification for this product?

PCI DSS certification supported for payment processing security.

Does this product support GDPR compliance?

Fully GDPR compliant security practices.

Is there certification from gambling commissions for this product?

Licensed by gambling commissions including Curacao and Malta.

Does this product support eCOGRA certification?

Supports or holds eCOGRA certification for fair gaming.

Is there GLI testing for games in this product?

Games are tested and certified by GLI.

Does this product support iTech Labs certification?

iTech Labs certification supported for games and platform.

Are there regular security audits for this product?

Regular security audits conducted.

Does this product support penetration testing?

Penetration testing regularly performed.

Are there bug bounty programs for this product?

No public information on a bug bounty program.

Does this product support data encryption at rest?

Data encryption at rest implemented.

Is there data encryption in transit in this product?

Data encryption in transit implemented.

Does this product support end-to-end encryption?

Supports end-to-end encryption protocols.

Is there a key management system in this product?

Enterprise-grade key management systems in place.

Does this product support hardware security modules (HSM)?

Hardware Security Module support available.

Is there an intrusion detection system in this product?

Intrusion detection systems implemented.

Does this product support DDoS protection?

DDoS protection measures in place.

Are there firewall and WAF protection in this product?

Firewall and Web Application Firewall (WAF) protections active.

Does this product support rate limiting?

Rate limiting implemented to prevent abuse.

Is there a security monitoring system in this product?

Continuous security monitoring systems enabled.

Does this product support SIEM integration?

Integrates with Security Information and Event Management systems.

Are there automatic alerts for incidents in this product?

Automated incident alerting systems active.

Does this product support incident response procedures?

Incident response procedures and teams in place.

Is there a backup and disaster recovery system in this product?

Comprehensive backup and disaster recovery systems.

Does this product support geographic redundancy?

Supports geographic redundancy for fault tolerance.

Are there RTO/RPO guarantees for this product?

Provides Recovery Time Objective and Recovery Point Objective guarantees.

Does this product support business continuity planning?

Robust business continuity plans implemented.

Is there an access control system in this product?

Strict access control systems enforced.

Does this product support role-based access control?

Role-based access control supported.

Is there an audit trail for all actions in this product?

Detailed audit trails for actions and changes maintained.

What built-in analytical tools are available in this product?

Built-in analytics tools for operators and marketing.

Does this product support real-time analytics?

Real-time analytics supported.

Are there operator dashboards in this product?

Extensive operator dashboards for management and reports.

Does this product support custom reports?

Custom report generation available.

Is there automatic report generation in this product?

Automatic scheduled reporting supported.

Does this product support scheduled reporting?

Scheduled reports for compliance and management.

Is there data export in various formats from this product?

Supports export in multiple data formats including CSV, XML, JSON.

Does this product support data mining functionality?

Data mining tools available for player and business insights.

Is there predictive analytics in this product?

Predictive analytics capabilities.

Does this product support machine learning for analytics?

Machine learning analytics supported for behavior prediction and optimization.

Is there player behavior analytics in this product?

Detailed player behavior analytics.

Does this product support cohort analysis?

Supports cohort analysis.

Are there LTV (lifetime value) calculations in this product?

Calculates lifetime value of players.

Does this product support churn prediction?

Churn prediction tools integrated.

Are there revenue optimization tools in this product?

Revenue optimization tools incorporated.

What technical support channels are available for this product?

Offers support via ticketing, live chat, phone, and email.

Does this product offer 24/7 technical support?

Provides 24/7 technical and customer support.

Is there a multi-level support system for this product?

Multi-level support system with escalation levels.

Does this product support remote diagnostics?

Remote diagnostics capabilities available.

Is there on-site support available for this product?

Onsite support provided upon request.

Does this product support a ticketing system?

Integrated ticketing system for managing issues.

Are there SLA guarantees for support of this product?

Service Level Agreements offered to clients.

Does this product offer priority support for critical clients?

Priority support available for premium clients.

Are there dedicated support managers for this product?

Dedicated account and support managers assigned.

Does the company offer migration assistance for this product?

Provides migration assistance for platform upgrades and switching providers.