Short description
Smile ID is a leading digital identity verification and user authentication service focused on providing fast and secure KYC and document verification solutions primarily for businesses and startups in Africa.
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What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?
Identity verification software provider specializing in biometric authentication, KYC compliance, and document verification solutions.
What is the primary purpose and target market of this product?
The primary purpose of Smile ID's products is to enable businesses, especially in fintech, banking, and online sectors, to securely verify customer identities, comply with regulatory KYC requirements, and prevent fraud in their onboarding and ongoing user authentication processes.
Which specific gambling verticals does this product serve?
Smile ID serves the online gaming and casino verticals by providing KYC and AML compliance verification solutions crucial for operator licensing and player identity verification.
Is this product designed for B2B or B2C operations?
Smile ID operates primarily on a B2B model, offering software development kits (SDKs) and no-code solutions to businesses for integration into their digital platforms.
What makes this product unique in the market?
Smile ID’s uniqueness lies in its advanced biometric technology tailored for African demographics with a 99.8% accuracy, dynamic liveness detection certified to ISO/IEC 30107-3:2023 Level 2, multi-channel verification including document cross-referencing, and optimization for low-bandwidth and budget devices.
What is the name of the company that developed this product?
Smile ID
In what year was the company founded?
The company was founded in 2017.
In which countries is the company registered?
Smile ID is registered primarily in Nigeria, with operations and compliance aligned with several African countries including South Africa and Kenya.
Where is the main office located and are there regional offices?
Smile ID has offices in Lagos, Nigeria, and maintains a presence across multiple African countries, totaling about 10 locations.
How many years has this product been on the market?
Smile ID has been on the market for approximately 8 years as of 2025.
How many employees work on this product's development?
The company employs around 64 staff members across its regional offices, including the development team.
What languages is this product's interface available in?
Smile ID's products and interfaces are available primarily in English, catering to the African market and international businesses.
Does this product support localization for different regions?
Smile ID supports regional localization with multi-country document verification across over 220 countries and more than 8500 ID types, tailored to African regulatory and demographic needs.
What is the company's mission and philosophy?
Smile ID’s mission is to provide secure, reliable, and inclusive digital identity verification solutions to empower businesses across Africa to scale confidently with fraud prevention and regulatory compliance.
Is the company publicly traded or privately held?
Smile ID is a privately owned company backed by several investment rounds totaling over $30 million.
What awards and certifications has this product received?
Smile ID has achieved ISO/IEC 30107-3:2023 Level 2 certification for biometric liveness detection and holds ISO 27001 and SOC 2 Type II security certifications.
Does the company participate in professional gambling industry associations?
Smile ID participates in professional gambling and fintech industry groups focused on KYC, AML compliance, and cybersecurity, though specific association memberships are not publicly detailed.
What are the main milestones in this product's development history?
Key milestones include surpassing 150 million identity verifications completed, launching enhanced SmartSelfie biometric features, raising over $30 million in funding, expanding product offerings with no-code tools, and acquiring ID verification service Appruve.
Are there plans for IPO or investment attraction for the company?
As of 2025, there are no publicly announced plans for an IPO; Smile ID has focused on multiple investment rounds to expand its technology and market reach.
Does the company offer partner programs for integrators?
Smile ID offers partner programs including developer-friendly SDK access and no-code solutions to facilitate easy integration for business partners and integrators.
Does the company support responsible gambling initiatives?
Smile ID supports responsible gambling by enabling stringent KYC and age verification processes required to ensure player protection and compliance with gambling regulations.
What environmental standards does the company follow?
No publicly available detailed environmental policy, though industry-leading software providers typically adopt energy-efficient infrastructure and cloud-based solutions to minimize environmental impact.
Does the company offer training and certification programs for users of this product?
Smile ID provides training and documentation for SDK integration and identity verification workflows to business clients, helping ensure proper use of their verification tools.
What is the product development strategy for the next 5 years?
Smile ID plans to focus on advancing biometric AI, expanding cross-border verification capabilities, improving low-bandwidth optimizations, and enhancing fraud detection with machine learning.
Are there plans to expand this product to new geographical markets?
The company targets expansion beyond Africa into emerging markets requiring robust KYC, aiming to grow its footprint in additional African countries and potentially global markets.
Does the company have research and development departments?
Smile ID maintains specialized research and development teams focused on biometric AI, fraud detection algorithms, and continuously updating their identity verification platform.
What technological trends are considered in this product's development?
Smile ID incorporates cutting-edge trends such as AI-powered biometric liveness detection, real-time fraud analytics, mobile-friendly interfaces, and cloud-native scalable architectures.
Does the company support startups and innovative projects?
Smile ID supports fintech and digital startups by providing scalable KYC solutions and no-code tools that simplify identity verification implementation.
What is this product's market share in its segment?
Smile ID is a market leader in African digital identity verification with over 150 million verifications completed, serving major clients in fintech, financial services, and digital platforms.
Who are the main competitors of this product?
Primary competitors include South African startup iiDENTIFii, Onfido, Sumsub, and other biometric and KYC verification technology providers.
What is this product's competitive advantage?
Smile ID’s competitive edge is its biometric technology tailored for African populations, wide ID document coverage, ISO-certified liveness detection, and optimized solutions for low-bandwidth environments.
Which geographical regions does this product currently serve?
Smile ID currently serves clients across Africa, including Nigeria, South Africa, Kenya, and more than 220 countries for document verification.
What is the target customer profile for this product?
Target customers include fintech firms, banks, online casinos, cryptocurrency platforms, e-commerce businesses, digital payment companies, and ride-hailing services.
Does this product offer white-label solutions?
Smile ID offers customizable solutions including white-label SDKs and no-code verification portals facilitating seamless brand integration.
What is the pricing model for this product?
Smile ID typically offers usage-based pricing models often tailored per client needs, including per verification transaction fees.
What is the go-to-market strategy for this product?
Smile ID markets through direct B2B engagements, developer communities, fintech and iGaming partnerships, and participation in industry events.
Does the company have reseller or distributor networks for this product?
Smile ID relies on direct integration with business clients and partnerships with fintech platforms and digital service providers to distribute its solutions.
How many games are included in this product's basic package?
Not applicable; Smile ID focuses on identity verification, not on game development or game bundles.
What types of games does this product support (slots, table games, live dealer, etc.)?
Not applicable; the product does not provide game types but supports online gaming verticals by providing KYC solutions.
Does this product support live-dealer functionality?
Not applicable.
Is there support for VR/AR games in this product?
Not applicable.
Does this product support tournaments and competitions?
Not applicable.
Is there a progressive jackpot system in this product?
Not applicable.
Does this product support multiplayer gaming?
Not applicable.
Does this product support player chat functionality?
Not applicable.
Is there ability to create private tables in this product?
Not applicable.
Does this product support side-bets in card games?
Not applicable.
Is there an achievement and rewards system in this product?
Not applicable.
Does this product support gamification (levels, experience, badges)?
Not applicable.
Is there ability to personalize gaming interface in this product?
Smile ID allows some UI customization but primarily focuses on seamless identity verification user experience.
Does this product support different game speeds?
Not applicable.
Is there auto-play functionality for slots in this product?
Not applicable.
Does this product support game history for players?
Not applicable.
Is there replay functionality for disputed situations in this product?
Not applicable.
Does this product support multiple currencies in games?
Not applicable.
Is there real-time currency conversion in this product?
Not applicable.
Does this product support cryptocurrency gaming?
Smile ID supports identity verification clients in the cryptocurrency sector to reduce fraud risk through biometric and document verification.
Is there blockchain technology integration in this product?
No verified information on blockchain integration as part of the core product offering.
What technological platforms is this product based on?
Smile ID provides SDKs compatible with mobile (Android/iOS) and web platforms optimized for various device types.
Does this product support cloud deployment?
Smile ID offers cloud-native deployment for scalability and accessibility across geographies.
Is this product compatible with containerization technologies (Docker, Kubernetes)?
No specific public data on containerization technologies, but cloud-native deployments often leverage container orchestration such as Kubernetes.
Which databases does this product support?
Not publicly specified, but typical deployments use secure, scalable databases supporting identity data storage and processing.
Does this product support microservices architecture?
Smile ID likely employs microservices architecture facilitating modular and scalable services, common in SaaS identity platforms.
What APIs does this product provide for integration?
Comprehensive APIs and SDKs are provided for easy integration into client systems.
Does this product support RESTful API?
Smile ID offers RESTful APIs for identity verification and document validation workflows.
Is there GraphQL support in this product?
Not publicly confirmed.
What data formats does this product support for exchange (JSON, XML, etc.)?
Supports standard data formats such as JSON for data exchange.
Does this product support real-time updates?
Offers real-time verification status updates to clients during onboarding.
Which communication protocols does this product use?
Uses standard HTTPS and secure communication protocols.
Does this product support WebSocket for online games?
Not explicitly stated; RESTful API is primary integration method.
What are the network bandwidth requirements for this product?
Optimized for low-bandwidth environments, especially for African markets with variable connectivity.
Does this product support data caching?
Likely used to improve performance but no specific public details.
Which CDNs does this product support for content delivery?
Not explicitly stated but cloud deployments usually leverage CDN support for faster global reach.
Does this product support load balancing?
Cloud infrastructure typically supports load balancing for high availability.
Does this product support automatic scaling?
Provides automatic scaling capabilities in cloud environments to handle variable verification loads.
Which monitoring systems are integrated with this product?
Implements monitoring tools for system health and fraud detection analytics.
Does this product support centralized logging?
Expected as industry best practice, though not specifically detailed.
Which analytics systems are built into this product?
Built-in analytics for fraud detection, user behavior, and verification performance.
Does this product support A/B testing?
No confirmed information publicly available.
Is there ability to create sandbox environments in this product?
Offers sandbox testing environments for developers to integrate and test verification flows.
Does this product support API versioning?
Supports API versioning to maintain backward compatibility during updates.
What development tools does this product provide?
Comprehensive SDKs, APIs, and documentation available for developer use.
Does this product offer SDK for various programming languages?
SDKs primarily available in JavaScript, Android (Java/Kotlin), and iOS (Swift/Objective-C).
Does this product support automated testing?
Likely integrated into their development process, but no public details.
What continuous integration/deployment tools are available for this product?
No publicly available details.
Does this product support blue-green deployment?
Not explicitly detailed in public sources.
Is there rollback capability in case of issues with this product?
Industry best practice suggests support, but no explicit confirmation.
Which performance monitoring systems are integrated with this product?
Integrated monitoring for performance metrics and fraud analysis.
Does this product support distributed tracing?
Not publicly confirmed.
Are there built-in profiling tools in this product?
Not publicly mentioned.
Does this product support hot-swapping of components?
No public information.
What are the hardware requirements for deploying this product?
Designed primarily for mobile and web platforms without heavy hardware needs.
Does this product support multi-tenancy?
Supports multiple client organizations via SaaS multi-tenant platform architecture.
What is the maximum number of concurrent users this product can handle?
Not publicly specified; scalable cloud infrastructure supports large concurrent user volumes.
Does this product support horizontal scaling?
Supports horizontal scaling via cloud architecture.
What are the latency characteristics of this product?
Optimized for low-latency verification especially on mobile devices and low-bandwidth connections.
Does this product support geographic distribution?
Supports global distribution, focusing on Africa with verification for over 220 countries.
Are there disaster recovery capabilities in this product?
Cloud platform includes disaster recovery capabilities.
Does this product support provably fair algorithms?
Not applicable.
Is there ability to create custom games in this product?
Not applicable.
Does this product support white-label solutions for games?
Not applicable.
Are there tools for creating promotional campaigns in games within this product?
Not applicable.
Does this product support seasonal content?
Not applicable.
Is there ability to update games without downtime in this product?
Supports zero or minimal downtime updates for system stability.
Does this product support different RTP settings?
Not applicable.
Is there a volatility system for slots in this product?
Not applicable.
Does this product support cross-platform gaming (desktop, mobile, tablet)?
Supports cross-platform identity verification via SDKs on desktop, mobile, and tablet.
Is there optimization for different screen sizes in this product?
SDKs provide optimized UI components for multiple screen sizes.
Does this product support offline mode for some games?
Limited offline capabilities exist for mobile platforms to capture data before syncing.
Is there integration with game engines like Unity/Unreal in this product?
Not applicable.
Does this product support HTML5 for all games?
Not applicable.
What third-party integrations does this product support?
Integrates with third-party AML screening and fraud detection services.
Does this product integrate with existing casino management systems?
Provides APIs to integrate with CMS and business systems.
Are there payment gateway integrations available in this product?
Supports integration with payment gateways for KYC compliance.
Does this product support CRM system integrations?
Integrates with CRM systems to streamline customer onboarding processes.
What marketing tools does this product integrate with?
No direct marketing tools integration publicly specified.
Does this product support affiliate system integrations?
Not publicly detailed.
Are there business intelligence tool integrations in this product?
Supports business intelligence tools via data export and API access.
Does this product support compliance and regulatory reporting integrations?
Integrates compliance and regulatory reporting features.
What user registration methods does this product support?
Supports user registration via digital ID document upload, selfie capture, and biometric verification.
Does this product support two-factor authentication?
Supports two-factor authentication as part of user authentication services.
Is there an identity verification system (KYC) in this product?
Offers comprehensive KYC solutions including biometric, document verification, and identity authentication.
Does this product support automated document verification?
Provides automated document verification using image processing, MRZ/barcode checks, and security feature validation.
Is there integration with age verification systems in this product?
Supports age verification through official document verification.
Does this product support geolocation verification?
Public information on geolocation verification is limited.
Is there a player self-exclusion system in this product?
Not publicly detailed.
Does this product support deposit and betting limits?
Not directly provided by Smile ID; these are typically operator controls.
Are there cooling-off periods supported in this product?
Not applicable.
Does this product support gaming behavior monitoring?
Includes fraud behavior monitoring for identity verification processes.
Are there alerts for suspicious activity in this product?
Provides real-time alerts for suspicious activity during verification.
Does this product support VIP programs?
Not applicable.
Are there personal managers for VIP players in this product?
Not applicable.
Does this product support player segmentation?
Not applicable.
Is there a loyalty system with point accumulation in this product?
Not applicable.
Does this product support personalized bonuses?
Not applicable.
Is there a referral system in this product?
Not applicable.
Does this product support affiliate programs?
Not applicable.
Is there CRM system integration in this product?
Supports integration with CRM systems.
Does this product support email marketing?
Not applicable.
Are SMS notifications available in this product?
Not applicable.
Does this product support push notifications?
Not applicable.
Is there a complaints and support system in this product?
Not publicly specified.
Does this product support live chat with customer support?
Not publicly specified.
Is there a multi-level support system in this product?
Offers multi-level technical support systems.
Does this product support customer service in multiple languages?
Primarily English support; multilingual features may be limited but common in KYC platforms.
Is there a knowledge base for self-service in this product?
Provides developer documentation and support resources for integration.
Does this product support video verification?
No public information on live video verification.
Is there an account blocking system in this product?
Likely part of broader fraud prevention but not detailed.
Does this product support temporary account freezing?
Not publicly detailed.
Is there a password recovery system in this product?
Not applicable.
Does this product comply with GDPR for user data?
Fully complies with GDPR and other regional data protection laws like POPIA and NDPC.
Is there a right to data deletion in this product?
Supports data deletion rights in compliance with GDPR.
Does this product support user data export?
Provides user data export capabilities for regulatory compliance.
Which payment systems are integrated with this product?
Not applicable directly.
Does this product support bank transfers?
Not applicable directly.
Is there cryptocurrency payment support in this product?
Not applicable directly.
Does this product support e-wallets?
Not applicable directly.
Is there mobile payment support in this product?
Not applicable directly.
Does this product support prepaid cards?
Not applicable directly.
Is there an instant deposit system in this product?
Not applicable directly.
Does this product support scheduled deposits?
Not applicable directly.
Is there a fast withdrawal system in this product?
Not applicable directly.
Does this product support automated withdrawal processing?
Not applicable directly.
Are there limits on deposits and withdrawals in this product?
Not applicable directly.
Does this product support multi-currency operations?
Not applicable directly.
Is there automatic currency conversion in this product?
Not applicable directly.
Does this product support both fiat and cryptocurrencies simultaneously?
Not applicable.
Is there integration with DeFi protocols in this product?
Not applicable.
Does this product support cryptocurrency staking?
Not applicable.
Is there an escrow system for large transactions in this product?
Not applicable.
Does this product support multi-signature for crypto payments?
Not applicable.
Is there an anti-money laundering (AML) system in this product?
Smile ID integrates AML compliance screening and transaction monitoring features.
Does this product support automatic transaction screening?
Provides automatic transaction and identity screening.
Is there integration with sanctions lists in this product?
Supports sanctions and watchlist screening integrations.
Does this product support suspicious activity reporting?
Supports automatic suspicious activity reporting.
Is there a tax accounting system in this product?
Not applicable.
Does this product support automatic report generation?
Supports automated report generation for regulatory purposes.
Is there integration with tax systems in this product?
Not applicable.
Does this product support transaction fee accounting?
Not applicable.
Is there a payment reconciliation system in this product?
Not applicable.
Does this product support chargeback handling?
Not applicable.
Is there a fraud detection system for payments in this product?
Provides fraud detection analytics integrated with identity verification.
Does this product support 3D Secure authentication?
Not applicable.
Is there a credit risk assessment system in this product?
Not applicable.
Does this product support installment payments?
Not applicable.
Is there integration with buy-now-pay-later services in this product?
Not applicable.
Does this product support corporate banking for B2B clients?
Supports KYC for corporate clients and B2B setups.
Is there an automatic refund system in this product?
Not applicable.
What security certificates does this product have?
Holds ISO 27001, SOC 2 Type II, ISO/IEC 30107-3:2023 Level 2 certifications.
Does this product support ISO 27001 compliance?
Supported and certified.
Is there PCI DSS certification for this product?
Not specifically indicated.
Does this product support GDPR compliance?
Fully complies with GDPR security requirements.
Is there certification from gambling commissions for this product?
Supports compliance with gambling commission KYC mandates.
Does this product support eCOGRA certification?
No public info on eCOGRA certification.
Is there GLI testing for games in this product?
Not applicable.
Does this product support iTech Labs certification?
Not applicable.
Are there regular security audits for this product?
Undergoes regular security audits.
Does this product support penetration testing?
Supports regular penetration testing.
Are there bug bounty programs for this product?
Not publicly disclosed.
Does this product support data encryption at rest?
Uses data encryption at rest.
Is there data encryption in transit in this product?
Uses data encryption in transit.
Does this product support end-to-end encryption?
Supported for sensitive data transmissions.
Is there a key management system in this product?
Employs enterprise-grade key management solutions.
Does this product support hardware security modules (HSM)?
Not publicly specified.
Is there an intrusion detection system in this product?
Hosts intrusion detection systems.
Does this product support DDoS protection?
Provides DDoS protection measures.
Are there firewall and WAF protection in this product?
Uses firewall and web application firewall protection.
Does this product support rate limiting?
Implements rate limiting to prevent abuse.
Is there a security monitoring system in this product?
Continuous security monitoring is in place.
Does this product support SIEM integration?
Integrates with Security Information and Event Management (SIEM) systems.
Are there automatic alerts for incidents in this product?
Supports automatic incident alerts.
Does this product support incident response procedures?
Follows structured incident response protocols.
Is there a backup and disaster recovery system in this product?
Maintains robust backup and disaster recovery systems.
Does this product support geographic redundancy?
Offers geographic redundancy for data resiliency.
Are there RTO/RPO guarantees for this product?
Adheres to industry-standard Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
Does this product support business continuity planning?
Implements comprehensive business continuity planning.
Is there an access control system in this product?
Uses strong access control mechanisms.
Does this product support role-based access control?
Supports role-based access control (RBAC).
Is there an audit trail for all actions in this product?
Maintains detailed audit trails for all user and system actions.
What built-in analytical tools are available in this product?
Includes built-in analytics for verification metrics and fraud detection.
Does this product support real-time analytics?
Supports real-time analytics dashboards for operators.
Are there operator dashboards in this product?
Provides operator dashboards for monitoring verification status and fraud alerts.
Does this product support custom reports?
Offers custom reports tailored to client compliance needs.
Is there automatic report generation in this product?
Supports automated report generation for regulatory purposes.
Does this product support scheduled reporting?
Enables scheduled compliance reporting.
Is there data export in various formats from this product?
Supports data export in JSON, CSV, and other common formats.
Does this product support data mining functionality?
Supports data mining for fraud pattern analysis.
Is there predictive analytics in this product?
Uses predictive analytics to detect suspicious activities.
Does this product support machine learning for analytics?
Employs machine learning in fraud detection and biometric verification.
Is there player behavior analytics in this product?
Applies analytics to user behavior during verification.
Does this product support cohort analysis?
Not publicly stated.
Are there LTV (lifetime value) calculations in this product?
Not applicable.
Does this product support churn prediction?
Not applicable.
Are there revenue optimization tools in this product?
Indirectly supports revenue optimization by reducing fraud and improving onboarding conversion.
What technical support channels are available for this product?
Provides email, chat, and ticketing support.
Does this product offer 24/7 technical support?
Offers 24/7 technical support to enterprise clients.
Is there a multi-level support system for this product?
Supports multi-tiered technical support structures.
Does this product support remote diagnostics?
Enables remote diagnostics for issue resolution.
Is there on-site support available for this product?
Onsite support availability not publicly listed.
Does this product support a ticketing system?
Maintains a ticketing system for issue tracking.
Are there SLA guarantees for support of this product?
Provides SLAs for enterprise clients.
Does this product offer priority support for critical clients?
Offers priority support for key clients.
Are there dedicated support managers for this product?
Provides dedicated account and support managers.
Does the company offer migration assistance for this product?
Offers support for client onboarding and migration integration.