Site logo
Short description

SnoopGame is a leading game testing company specializing in quality assurance (QA) services for casino games and video games across multiple platforms. They provide comprehensive game testing solutions to ensure functionality, compliance, performance, and user experience for gaming companies worldwide, including high-profile clients like NetEase and Playtika. Their expertise spans casino games, mobile games, console games, VR/AR, and more.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Game testing service provider and quality assurance (QA) specialist.

What is the primary purpose and target market of this product?

The primary purpose of SnoopGame's products is to validate and ensure the highest quality and compliance standards of casino and video games before launch. They target game developers and publishers who require thorough functional, performance, compatibility, and regulatory testing to deliver flawless player experiences.

Which specific gambling verticals does this product serve?

SnoopGame serves online casino verticals primarily, including slot games, table games (such as card games and roulette), as well as combined sports betting and casino platforms.

Is this product designed for B2B or B2C operations?

B2B (business-to-business), offering outsourced and outstaffed QA and testing services to game development companies, publishers, and platforms worldwide.

What makes this product unique in the market?

SnoopGame offers flexible cooperation models including full-cycle QA, dedicated project QA teams, and continuous testing support. They maintain an extensive device library with 500+ supported devices ensuring compatibility. Their experience with high-profile clients and ability to provide detailed feedback and user-perspective reports distinguish them.

What is the name of the company that developed this product?

SnoopGame

In what year was the company founded?

Founded in 2015.

In which countries is the company registered?

Registered primarily in Estonia, with global operational presence.

Where is the main office located and are there regional offices?

Headquarters in Tallinn, Estonia; operational presence includes support for clients worldwide.

How many years has this product been on the market?

Operating in the market for approximately 10 years since 2015.

How many employees work on this product's development?

Over 200 QA experts and employees dedicated to game testing and QA services.

What languages is this product's interface available in?

Products and services support multiple languages, with quality assurance adaptable to global markets and multilingual interfaces.

Does this product support localization for different regions?

Supports regional localization testing, including verification of proper translation and adaptation across different gaming regions.

What is the company's mission and philosophy?

To deliver QA services tailored precisely to the needs of game developers and publishers, ensuring the highest game quality and thereby making the gaming world better for players and companies alike.

Is the company publicly traded or privately held?

Privately held company.

What awards and certifications has this product received?

Specific awards and certifications are not publicly listed; general industry best practices include adherence to recognized QA and testing standards.

Does the company participate in professional gambling industry associations?

No specific public data on associations; leading QA providers typically participate in industry bodies for gaming standards and technology compliance.

What are the main milestones in this product's development history?

Key milestones include expanding from initial QA for casual games to providing extensive services for AAA projects, establishing specialized teams for mobile, VR/AR, casino, and multiplayer game testing, and growing to over 500 completed projects.

Are there plans for IPO or investment attraction for the company?

No publicly available information about IPO or investment plans.

Does the company offer partner programs for integrators?

Offers tailored partner programs and flexible cooperation models, including outsourcing and outstaffing QA teams integrated into clients’ workflows.

What is the company's corporate social responsibility approach?

Focus on ethical service delivery and promoting quality gaming experiences; no detailed public CSR programs found.

Does the company support responsible gambling initiatives?

Ensures products comply with industry regulations which typically include responsible gaming compliance, though no specific initiatives publicly stated.

What environmental standards does the company follow?

No specific data; typical industry standards include adopting remote work and minimizing physical resource use to reduce environmental impact.

Does the company offer training and certification programs for users of this product?

Provides internal training and certification for QA experts to maintain high testing standards and adapt to evolving technologies.

What is the product development strategy for the next 5 years?

Focused on expanding QA services across emerging gaming platforms including VR/AR and blockchain games, increasing automation, and enhancing multiplayer and performance testing capabilities.

Are there plans to expand this product to new geographical markets?

Plans to support clients globally with emphasis on expanding into new markets requiring localized QA support, including mobile and emerging gaming platforms.

Does the company have research and development departments?

Dedicated teams for research and development in game testing methodologies, automation tools, and new platform adaptation (VR, blockchain).

Does the company support startups and innovative projects?

Provides QA outsourcing solutions suitable for startups, enabling scalable testing workflows and integration into early development stages.

What is this product's market share in its segment?

Specific market share data not publicly available; recognized as a leading QA service provider with a strong portfolio including major game developers.

Who are the main competitors of this product?

Other QA and game testing firms like Keywords Studios, VMC, Lionbridge Gaming, and GlobalStep.

What is this product's competitive advantage?

Extensive device library, flexible cooperation models, deep industry experience across casino and video games, detailed and user-perspective focused reporting, and integration of QA as an embedded function in client workflows.

Which geographical regions does this product currently serve?

Serves clients worldwide, including North America, Europe, and Asia.

What is the target customer profile for this product?

Game developers and publishers seeking professional QA services to ensure game quality, compliance, and optimized user experience.

Does this product offer white-label solutions?

No data specific to white-label testing solutions; testing services are customized per client requirements.

What is the pricing model for this product?

Flexible pricing likely based on project scope, service model (outsourcing, outstaffing, full-cycle QA), and client needs.

Does this product offer flexible licensing options?

Not applicable—service-based provider without product licensing; contracts are service agreements.

What is the go-to-market strategy for this product?

Emphasizes industry reputation via client testimonials, participation in gaming events, and showcasing successful projects with major developers.

Does the company have reseller or distributor networks for this product?

Direct service provision primarily through client engagements; no formal reseller or distributor network reported.

How many games are included in this product's basic package?

Not applicable; service covers testing projects rather than games packaged.

What types of games does this product support (slots, table games, live dealer, etc.)?

Slots, table/card games, roulette, sports betting platforms, casual and AAA video games across mobile, PC, console, VR/AR, and blockchain games.

Does this product support live-dealer functionality?

Supports testing of live dealer game functionalities as part of casino game QA services.

Is there support for VR/AR games in this product?

Provides VR and AR game testing and quality assurance services.

Does this product support tournaments and competitions?

Supports testing of tournament functionalities for multiplayer games as part of gameplay testing.

Is there a progressive jackpot system in this product?

Tests progressive jackpot systems in casino games to ensure correct behavior.

Does this product support multiplayer gaming?

Offers specialized multiplayer game testing to optimize player retention and engagement.

Are there social features in this product's games?

Tests social features integrated into games like friend invites, leaderboards, and community interactions.

Does this product support player chat functionality?

Supports testing of player chat functionalities within games.

Is there ability to create private tables in this product?

Tests private table creation and related multiplayer session features.

Does this product support side-bets in card games?

Verifies side-bets support and correct game logic in card and table games.

Is there an achievement and rewards system in this product?

Tests achievement, rewards, and progression systems within games.

Does this product support gamification (levels, experience, badges)?

Supports testing of gamification elements including experience levels, badges, and incentives.

Is there ability to personalize gaming interface in this product?

Verifies personalization options in game interfaces.

Does this product support different game speeds?

Tests different game speed options as applicable.

Is there auto-play functionality for slots in this product?

Verifies auto-play functionality in slot games.

Does this product support game history for players?

Supports testing of game history features for player review.

Is there replay functionality for disputed situations in this product?

Tests replay and dispute resolution features in games.

Does this product support multiple currencies in games?

Tests support for multiple currencies within games.

Is there real-time currency conversion in this product?

Verifies real-time currency conversion in gaming platforms.

Does this product support cryptocurrency gaming?

Provides testing services for blockchain and crypto-based games.

Is there blockchain technology integration in this product?

Supports testing of blockchain technology integration in games.

What technological platforms is this product based on?

Testing covers PC, mobile, console, VR/AR, web browsers, and blockchain platforms.

Which operating systems does this product support?

Supports testing on iOS, Android, Windows, macOS, Amazon Fire OS, Smart TV OS, gaming consoles, and VR platforms.

Does this product support cloud deployment?

Tests cloud-based game deployment environments as part of compatibility and performance testing.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

Industry standard testing includes compatibility with containerized deployment but no specific public info.

Which databases does this product support?

QA covers compatibility with typical gaming databases but no detailed data on supported databases.

Does this product support microservices architecture?

Tests games and platforms that may be based on microservices architectures for performance and reliability.

What APIs does this product provide for integration?

Provides testing of APIs used by gaming platforms for smooth integration.

Does this product support RESTful API?

Validates RESTful API endpoints as part of integration testing.

Is there GraphQL support in this product?

Tests gaming platforms that may utilize GraphQL APIs.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports testing with JSON, XML, and other typical data exchange formats in games.

Does this product support real-time updates?

Verifies real-time updates and streaming data within games.

Which communication protocols does this product use?

Tests standard protocols used in gaming communications, including TCP/IP and UDP.

Does this product support WebSocket for online games?

Supports testing of WebSocket connections for online games.

What are the network bandwidth requirements for this product?

Evaluates network bandwidth needs for optimal game performance.

Does this product support data caching?

Tests caching mechanisms for performance improvement.

Which CDNs does this product support for content delivery?

Verifies content delivery network support for game assets.

Does this product support load balancing?

Tests load balancing infrastructure to ensure high availability.

Does this product support automatic scaling?

Supports validating auto-scaling features in cloud environments.

Which monitoring systems are integrated with this product?

Testing includes validation of integrated monitoring and alerting systems.

Does this product support centralized logging?

Tests centralized logging systems for debugging and monitoring.

Which analytics systems are built into this product?

Supports verification of analytics data collection and reporting.

Does this product support A/B testing?

Tests A/B testing frameworks for game features and UI.

Is there ability to create sandbox environments in this product?

Provides support and verification of sandbox test environments.

Does this product support API versioning?

Ensures API versioning compatibility during testing.

What development tools does this product provide?

Integrates with various development tools for test automation and reporting.

Does this product offer SDK for various programming languages?

Supports SDKs typically used in game development, including C++, C#, Java, and Unity.

Does this product support automated testing?

Employs automated testing for regression, performance, and load testing.

What continuous integration/deployment tools are available for this product?

Compatible with continuous integration and deployment pipelines.

Does this product support blue-green deployment?

Supports validation of blue-green deployment strategies.

Is there rollback capability in case of issues with this product?

Verifies rollback capability in game updates.

Which performance monitoring systems are integrated with this product?

Includes performance monitoring and bottleneck identification.

Does this product support distributed tracing?

Supports testing distributed tracing in microservices gaming architectures.

Are there built-in profiling tools in this product?

Uses profiling tools to analyze game and platform performance.

Does this product support hot-swapping of components?

Supports testing of hot-swappable components where applicable.

What are the hardware requirements for deploying this product?

Testing covers a wide range of hardware platforms from mobile devices to high-end gaming PCs and VR equipment.

Does this product support multi-tenancy?

Tests multi-tenant gaming environments for platform scalability.

What is the maximum number of concurrent users this product can handle?

Ensures platform can support scaled concurrent users through load testing methodologies.

Does this product support horizontal scaling?

Validates horizontal scaling capabilities in cloud-based games.

What are the latency characteristics of this product?

Measures and reports latency characteristics for optimal user experience.

Does this product support geographic distribution?

Tests geographic distribution effects on game performance and compliance.

Are there disaster recovery capabilities in this product?

Includes testing of disaster recovery processes and system resilience.

Does this product support provably fair algorithms?

Tests provably fair algorithms where applicable for transparency and fairness.

Is there ability to create custom games in this product?

Supports QA for customized games based on client specifications.

Does this product support white-label solutions for games?

QA support for white-label casino and gaming solutions.

Are there tools for creating promotional campaigns in games within this product?

Tests promotional and campaign tools integrated into games.

Does this product support seasonal content?

Verifies functionality of seasonal events and content updates.

Is there ability to update games without downtime in this product?

Supports testing for zero-downtime game update deployment methods.

Does this product support different RTP settings?

Verifies different Return to Player (RTP) settings for compliance and functionality.

Is there a volatility system for slots in this product?

Tests slot volatility systems for balance and player experience.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Supports cross-platform compatibility testing across desktop, mobile, and tablets.

Is there optimization for different screen sizes in this product?

Ensures optimization for various screen sizes and resolutions.

Does this product support offline mode for some games?

Tests offline mode capabilities where applicable.

Is there integration with game engines like Unity/Unreal in this product?

Tests integration with popular game engines, including Unity and Unreal Engine.

Does this product support HTML5 for all games?

Provides testing for HTML5 casino and casual games.

What third-party integrations does this product support?

Validates third-party software integration within games and platforms.

Does this product integrate with existing casino management systems?

Tests integration with casino management systems (CMS).

Are there payment gateway integrations available in this product?

Verifies compatibility with multiple payment gateways.

Does this product support CRM system integrations?

Tests CRM system integration for player management.

What marketing tools does this product integrate with?

Supports integration testing for marketing tools.

Does this product support affiliate system integrations?

Tests affiliate system functionalities.

Are there business intelligence tool integrations in this product?

Supports business intelligence tool integration.

Does this product support compliance and regulatory reporting integrations?

Verifies compliance and regulatory reporting features.

What user registration methods does this product support?

Tests player registration methods including manual and automated options.

Does this product support two-factor authentication?

Validates two-factor authentication support for player accounts.

Is there an identity verification system (KYC) in this product?

Tests identity verification systems (KYC).

Does this product support automated document verification?

Supports automated document verification testing.

Is there integration with age verification systems in this product?

Tests age verification systems for regulatory compliance.

Does this product support geolocation verification?

Validates geolocation verification and restriction mechanisms.

Is there a player self-exclusion system in this product?

Tests player self-exclusion tools for responsible gaming.

Does this product support deposit and betting limits?

Verifies enforcement of deposit and betting limits.

Are there cooling-off periods supported in this product?

Tests cooling-off periods functionalities.

Does this product support gaming behavior monitoring?

Supports testing for gaming behavior monitoring systems.

Are there alerts for suspicious activity in this product?

Validates suspicious activity alert mechanisms.

Does this product support VIP programs?

Tests VIP and loyalty program functionalities.

Are there personal managers for VIP players in this product?

Tests support for personal managers for VIP players.

Does this product support player segmentation?

Supports player segmentation systems testing.

Is there a loyalty system with point accumulation in this product?

Validates loyalty systems with point accumulation.

Does this product support personalized bonuses?

Tests personalized bonus implementation.

Is there a referral system in this product?

Supports testing referral program integration.

Does this product support affiliate programs?

Tests affiliate program functionalities.

Is there CRM system integration in this product?

Validates CRM integration for player relations.

Does this product support email marketing?

Supports email marketing system integration testing.

Are SMS notifications available in this product?

Tests SMS notification capabilities.

Does this product support push notifications?

Validates push notification systems.

Is there a complaints and support system in this product?

Tests complaint and customer support systems.

Does this product support live chat with customer support?

Supports testing of live chat with customer support.

Is there a multi-level support system in this product?

Validates multi-level technical and customer support systems.

Does this product support customer service in multiple languages?

Tests multilingual support capabilities.

Is there a knowledge base for self-service in this product?

Supports knowledge base integration testing for self-service.

Does this product support video verification?

Tests video verification systems for identity and compliance.

Does this product support temporary account freezing?

Tests temporary account freezing functionalities.

Is there a password recovery system in this product?

Verifies password recovery system functions.

Does this product comply with GDPR for user data?

Ensures GDPR compliance in handling user data during testing.

Is there a right to data deletion in this product?

Tests implementation of user rights for data deletion under GDPR.

Does this product support user data export?

Validates user data export functionality.

Which payment systems are integrated with this product?

Supports testing of multiple integrated payment systems.

Does this product support bank transfers?

Verifies bank transfer payment options.

Is there cryptocurrency payment support in this product?

Supports testing cryptocurrency payment methods.

Does this product support e-wallets?

Tests e-wallet payment options.

Is there mobile payment support in this product?

Validates mobile payment system integration.

Does this product support prepaid cards?

Tests prepaid card payment acceptance.

Is there an instant deposit system in this product?

Supports instant deposit system testing.

Does this product support scheduled deposits?

Tests scheduled deposit functionalities.

Is there a fast withdrawal system in this product?

Validates fast withdrawal processing.

Does this product support automated withdrawal processing?

Supports automated withdrawal processing systems.

Are there limits on deposits and withdrawals in this product?

Tests deposit and withdrawal limit enforcement.

Does this product support multi-currency operations?

Supports multi-currency handling in payments and balancing.

Is there automatic currency conversion in this product?

Tests automatic currency conversion features.

Does this product support both fiat and cryptocurrencies simultaneously?

Supports systems allowing simultaneous fiat and cryptocurrency transactions.

Is there integration with DeFi protocols in this product?

Tests for decentralized finance (DeFi) protocol integration where applicable.

Does this product support cryptocurrency staking?

Supports testing cryptocurrency staking functionalities.

Is there an escrow system for large transactions in this product?

Tests escrow system processes for large transactions.

Does this product support multi-signature for crypto payments?

Validates multi-signature support for crypto payments.

Is there an anti-money laundering (AML) system in this product?

Tests anti-money laundering systems compliance.

Does this product support automatic transaction screening?

Supports automatic transaction screening testing.

Is there integration with sanctions lists in this product?

Validates integration of sanctions lists for compliance.

Does this product support suspicious activity reporting?

Tests suspicious activity reporting systems.

Is there a tax accounting system in this product?

Verifies tax accounting system functionalities.

Does this product support automatic report generation?

Supports automatic report creation.

Is there integration with tax systems in this product?

Tests integration with tax systems.

Does this product support transaction fee accounting?

Validates transaction fee accounting.

Is there a payment reconciliation system in this product?

Tests payment reconciliation systems.

Does this product support chargeback handling?

Supports chargeback handling processes.

Is there a fraud detection system for payments in this product?

Tests fraud detection for payment systems.

Does this product support 3D Secure authentication?

Validates 3D Secure authentication support.

Is there a credit risk assessment system in this product?

Supports credit risk assessment system testing.

Does this product support installment payments?

Tests installment payment options.

Is there integration with buy-now-pay-later services in this product?

Supports Buy-Now-Pay-Later (BNPL) service integration.

Does this product support corporate banking for B2B clients?

Tests corporate banking features for B2B clients.

Is there an automatic refund system in this product?

Validates automatic refund systems.

What security certificates does this product have?

Adheres to standard security certificates as per industry norms.

Does this product support ISO 27001 compliance?

No specific public information; typically, QA providers maintain ISO 27001 or equivalent compliance.

Is there PCI DSS certification for this product?

Not directly applicable; however, partners usually comply with PCI DSS for payment handling.

Does this product support GDPR compliance?

Ensures GDPR compliance on user data privacy and protection.

Is there certification from gambling commissions for this product?

Supports compliance with regulatory certifications as required by gambling commissions.

Does this product support eCOGRA certification?

No direct mention of eCOGRA certification.

Is there GLI testing for games in this product?

Provides support for GLI (Gaming Laboratories International) testing.

Does this product support iTech Labs certification?

Supports iTech Labs certification testing.

Are there regular security audits for this product?

Conducts regular security audits as part of development and testing processes.

Does this product support penetration testing?

Supports penetration testing for platform security.

Are there bug bounty programs for this product?

No public information about bug bounty programs.

Does this product support data encryption at rest?

Supports data encryption at rest in line with security best practices.

Is there data encryption in transit in this product?

Supports data encryption in transit according to industry standards.

Does this product support end-to-end encryption?

Adheres to end-to-end encryption protocols where applicable.

Is there a key management system in this product?

Implements key management systems within secure environments.

Does this product support hardware security modules (HSM)?

No public information about Hardware Security Modules support.

Is there an intrusion detection system in this product?

Supports intrusion detection system testing and integration.

Does this product support DDoS protection?

Tests DDoS protection systems on platforms.

Are there firewall and WAF protection in this product?

Validates firewall and Web Application Firewall (WAF) protections.

Does this product support rate limiting?

Tests rate limiting features to prevent abuse.

Is there a security monitoring system in this product?

Includes security monitoring systems in testing scope.

Does this product support SIEM integration?

Supports Security Information and Event Management (SIEM) integration.

Are there automatic alerts for incidents in this product?

Tests automated alerting for security incidents.

Does this product support incident response procedures?

Supports incident response procedure validation.

Is there a backup and disaster recovery system in this product?

Verifies backup and disaster recovery systems.

Does this product support geographic redundancy?

Tests geographic redundancy for resilience.

Are there RTO/RPO guarantees for this product?

Supports Recovery Time Objective (RTO) and Recovery Point Objective (RPO) verifications.

Does this product support business continuity planning?

Validates business continuity planning.

Is there an access control system in this product?

Tests access control policies and mechanisms.

Does this product support role-based access control?

Supports role-based access control testing.

Is there an audit trail for all actions in this product?

Tests audit trail functionality for all critical actions.

What built-in analytical tools are available in this product?

Provides validation of built-in analytics tools.

Does this product support real-time analytics?

Supports real-time analytics verification.

Are there operator dashboards in this product?

Tests operator dashboard interfaces and reporting tools.

Does this product support custom reports?

Validates custom report generation.

Is there automatic report generation in this product?

Supports automatic report creation.

Does this product support scheduled reporting?

Tests scheduled reporting functionalities.

Is there data export in various formats from this product?

Supports data export in formats such as CSV, XML, JSON.

Does this product support data mining functionality?

Tests data mining tool integrations.

Is there predictive analytics in this product?

Supports predictive analytics system testing.

Does this product support machine learning for analytics?

Validates machine learning analytics support.

Is there player behavior analytics in this product?

Tests player behavior analytics platforms.

Does this product support cohort analysis?

Supports cohort analysis tools.

Are there LTV (lifetime value) calculations in this product?

Validates Lifetime Value (LTV) calculation systems.

Does this product support churn prediction?

Tests player churn prediction analytics.

Are there revenue optimization tools in this product?

Verifies revenue optimization tools.

What technical support channels are available for this product?

Provides technical support via email, chat, and ticketing systems.

Does this product offer 24/7 technical support?

Offers 24/7 technical support availability for clients.

Is there a multi-level support system for this product?

Supports multi-level user and technical support structures.

Does this product support remote diagnostics?

Provides remote diagnostic assistance.

Is there on-site support available for this product?

Offers onsite support when required.

Does this product support a ticketing system?

Utilizes ticketing systems for managing client requests.

Are there SLA guarantees for support of this product?

Offers service level agreements (SLAs) to guarantee support quality.

Does this product offer priority support for critical clients?

Provides priority support options for critical clients.

Are there dedicated support managers for this product?

Assigns dedicated support managers for client projects.

Does the company offer migration assistance for this product?

Supports migration assistance for clients moving QA processes or platforms.