SoftGamings is a premier iGaming software provider specializing in a casino games aggregator platform, offering access to thousands of games through a unified API. The company delivers turnkey casino and sportsbook solutions integrated with multiple payment gateways, licensing support, and player management tools, targeting online casino operators worldwide.
SoftGamings functions primarily as a casino games aggregator, software developer, and platform provider delivering game integration APIs, casino and sportsbook platforms, and payment solutions.
The primary purpose of SoftGamings’ products is to enable online gambling operators to swiftly launch and operate comprehensive online casino businesses with extensive game content, sportsbook options, and payment processing features tailored for regulated markets.
The provider caters to online casino, sportsbook, and cryptocurrency payment verticals, predominantly focusing on online gambling environments.
SoftGamings follows a B2B business model by supplying software solutions, game aggregation services, and turnkey platforms to online casino operators, white-label partners, and gaming startups.
SoftGamings is distinguished by its single API integration providing access to over 16,000 games from 350+ providers, extensive multilingual and multi-currency support, integrated cryptocurrency payments, and comprehensive licensing and compliance support bundled with white-label offerings.
SoftGamings
Founded in the early 2010s, SoftGamings has operated for over a decade in the iGaming software sector.
The company is primarily registered in Cyprus, with additional regional registrations in jurisdictions such as Latvia.
Primary offices are located in Nicosia, Cyprus, and Riga, Latvia, supporting a mainly European and global presence.
SoftGamings has been active for over 13 years in the market.
The development team comprises approximately 200-500 employees involved in software engineering, support, and operational roles.
The platform and games support multiple interface languages to serve a global audience with multilingual capabilities.
SoftGamings supports extensive regional localization, including language adaptation, currency options, and compliance with jurisdiction-specific regulatory requirements.
SoftGamings aims to empower gambling operators by delivering flexible, customizable technical solutions and seamless market access to regulated iGaming markets worldwide.
SoftGamings operates as a privately held company.
While specific awards are not publicly listed, the provider complies with industry-standard certifications and regulatory licensing requirements typical for gambling software companies.
The company actively participates in major iGaming events like ICE London and SiGMA, aligning with leading sector associations and networks.
Key milestones include launching a unified casino games API, expanding content to 16,000+ games from 350+ providers, integrating cryptocurrency payments, and exhibiting at major industry conferences.
There are no public plans for an IPO; SoftGamings remains privately owned focusing on organic growth and partnerships.
The company offers partner programs including dedicated account management, technical integration support, and customizable contractual terms for game aggregators and operators.
Responsible gambling features include deposit and betting limits, self-exclusion mechanisms, and behavioral monitoring to support player well-being.
The company operates digital services minimizing physical environmental impact, with business practices aligned to sustainability norms within the software industry.
SoftGamings provides training and certification programs for operators and integrators focusing on API usage, platform operations, and regulatory compliance.
The development strategy focuses on expanding game portfolio depth, enhancing API flexibility, integrating emerging technologies like blockchain and crypto, scaling sportsbook offerings, and improving platform scalability.
Expansion plans target regulated markets in Europe, Latin America, and Asia, emphasizing localization and licensing support for new jurisdictions.
Dedicated research and development teams focus on platform innovation, security, performance optimization, and integration of new gaming technologies.
The company incorporates blockchain technology, cryptocurrency payments, cloud computing, mobile-first design, gamification, and real-time analytics into product development.
Although no formal startup incubator exists, their modular API solutions enable easier entry for smaller operators and new market entrants.
SoftGamings maintains a strong presence in the casino aggregation market segment, competing with major aggregators offering thousands of games to global clients.
Main competitors include SoftSwiss, EveryMatrix, Pragmatic Play Aggregator, and Evolution Aggregator platforms.
Competitive advantages include a vast multi-provider game portfolio accessible via a single API, integrated payments and licensing support, and turnkey solutions combining casino, sportsbook, and crypto tools.
The company primarily serves Europe, Latin America, and expanding Asia markets with localized product offerings.
Target customers include online casino operators, sportsbooks, white-label providers, and gaming startups needing rapid deployment and broad game access.
SoftGamings provides full white-label casino solutions allowing operators quick market entry with branded platform and integrated game content and services.
Pricing models are flexible, typically involving licensing fees, revenue-sharing, or fixed monthly charges depending on operator scale and services.
Marketing relies on presence at iGaming expos, direct B2B client engagement, digital marketing, and customized solutions promotion.
SoftGamings primarily distributes products through direct B2B relationships; no widespread reseller network is publicized.
The basic offering includes access to over 10,000 games from 250+ providers, expandable to 16,000+ games in full packages.
Supports slots, table games, live dealer, sportsbook, and specialty casino games.
Yes, fully supports integration of live dealer games from leading providers.
No verified support for VR or AR games at present.
Provides tournament and competition management tools integrated into the platform.
Progressive jackpot games are supported through provider integration.
Multiplayer features are generally limited to live dealer interactions rather than broader multiplayer gaming.
Player chat is available in live dealer gaming environments.
Private table creation capability is generally available via live dealer platforms.
Side bets are supported in card and table game offerings.
Achievement and reward systems are integrated to boost user retention.
Supports gamification elements including levels, experience points, badges, and loyalty programs.
Offers gaming interface personalization allowing operators to customize user experience visuals and layout.
Supports variable game speeds in video slots; live dealer games operate in real-time.
Auto-play functionality is supported for slot games.
Provides game history features for player transparency and compliance.
Replay options available mainly for RNG games; live dealer replays depend on provider capabilities.
Supports multiple fiat and cryptocurrency currencies within games and wallets.
Real-time currency conversion is supported through payment system integration.
Strong cryptocurrency support for payments and crypto-friendly games.
Partial blockchain integration, mainly for payments and fairness verification.
Developed on modular web-based, cloud-compatible platforms designed for scalability and flexibility.
Cloud deployment is fully supported for scalability and availability.
Compatible with Docker and Kubernetes containerization technologies.
Uses enterprise-grade databases optimized for transactional and gaming data.
Employs microservices architecture to enhance scalability and maintainability.
Provides unified casino games API allowing seamless integration of multiple provider games.
Supports RESTful API for various integration needs including games, payments, and backend control.
No confirmed support for GraphQL; REST remains standard.
Supports JSON and XML data formats for API communication.
Supports real-time updates in game states, player data, and dashboards.
Uses HTTPS for secure communication; WebSockets for real-time gaming sessions.
WebSocket protocol is supported for live game streaming and interaction.
Optimized for typical online gaming network bandwidth with latency considerations.
Employs data caching to improve performance and reduce latency.
Uses CDN infrastructure for efficient global content delivery.
Integrates load balancing to maintain platform stability under load.
Supports automatic scaling to handle user demand fluctuations.
Includes comprehensive monitoring for system health, security, and performance.
Centralized logging is implemented for operational and security auditing.
Built-in analytics provide insights into player behavior, game performance, and business metrics.
Supports A/B testing to optimize game performance and promotional campaigns.
Offers sandbox environments for safe testing of integrations and features.
API versioning is implemented to maintain backward compatibility and facilitate smooth updates.
Provides comprehensive documentation, SDKs, and developer tools for integration.
SDKs available for common languages such as JavaScript, Java, and .NET.
Automated testing frameworks are used for quality assurance and stability.
Adopts continuous integration and deployment pipelines to streamline updates.
Supports blue-green deployment strategies for seamless update rollouts.
Rollback mechanisms are in place to restore stable system versions if necessary.
Includes advanced tools for tracking latency, throughput, and error rates.
Distributed tracing supported for detailed diagnostics of microservices.
Uses profiling instruments for system performance optimization.
Enables hot-swapping of components to minimize downtime during maintenance.
No specific hardware mandated; optimized for cloud environments and scalable resources.
Supports multi-tenancy, allowing multiple operators to share platform infrastructure securely.
Scales to support high concurrency, potentially hundreds of thousands of simultaneous users.
Horizontal scaling supported to increase capacity by adding resources.
Engineered for low latency to ensure smooth gameplay, especially for live games.
Supports geographically distributed servers to optimize response times and comply with data laws.
Robust disaster recovery solutions implemented to maintain continuity and data integrity.
Provably fair algorithms integrated in RNG and blockchain-related games to ensure transparency.
Allows integration of custom game content through API but mainly aggregates external providers.
White-label solutions available for branded casinos including the full games portfolio and services.
Provides comprehensive promotional tools including bonuses, tournaments, and loyalty rewards.
Supports seasonal and themed content updates within games and promotional campaigns.
Enables zero-downtime updates to ensure continuous platform availability.
Allows configurable RTP settings compliant with regulatory requirements.
Supports slot volatility classification through aggregated metadata from providers.
Fully cross-platform support for gaming on desktop, mobile, and tablets via HTML5.
Optimized for multiple screen sizes and resolutions using responsive design.
Offline mode is generally not supported due to online game dependencies.
Supports integration of games developed with Unity and Unreal engines via provider content.
All games use HTML5 technology for broad device and browser compatibility.
Extensively integrates third-party services including payment gateways, CRM, affiliates, and marketing tools.
Supports integration with casino management systems for operations control.
Provides broad payment gateway integration including standard and cryptocurrency methods.
CRM integrations supported for player management and marketing automation.
Integrates marketing automation and player retention tools.
Affiliate system integration supported for partner marketing management.
Business intelligence tools integrated for enhanced data analysis.
Compliance reporting features available for regulatory adherence.
Supports traditional, KYC-compliant user registration methods.
Two-factor authentication implemented for enhanced user security.
Comprehensive KYC identity verification supported through automated workflows.
Automated document verification tools used to streamline player onboarding.
Age verification integrated to comply with legal gambling age limits.
Geolocation verification implemented to enforce regional restrictions.
Player self-exclusion tools provided for responsible gaming compliance.
Deposit and betting limits configurable for player protection.
Cooling-off periods are supported as part of responsible gambling measures.
Integrated tools monitor player behavior to identify and prevent problem gambling.
Automated alerts for suspicious activities to support compliance and fraud prevention.
Supports VIP player programs with exclusive rewards and personalized services.
Personal account managers are provided for VIP and high-value players.
Player segmentation capabilities allow targeted marketing and personalization.
Embedded loyalty systems track and reward player activity with points.
Personalized bonuses tailored according to player behavior and segmentation.
Referral systems implemented to encourage new player acquisition.
Full affiliate program support for commission tracking and management.
Comprehensive CRM systems integration for marketing and operational efficiency.
Email marketing tools supported for player engagement campaigns.
SMS notification support available for communication with players.
Push notifications integrated for real-time player interaction.
Complaint and support ticket systems integrated for effective dispute handling.
Live chat support available for player assistance.
Multi-tiered support system to address diverse technical and operational issues.
Provides multilingual customer support and platform interface localization.
Self-service knowledge base offered for operators and end-users.
Video verification not widely implemented but is an emerging KYC enhancement.
Account blocking features support regulatory and security requirements.
Temporary account freezing supported for player protection and compliance.
Password recovery functionality integrated as security standard.
Fully GDPR compliant ensuring data protection and privacy.
Users can request data deletion in compliance with privacy regulations.
Supports user data export for compliance and user rights fulfillment.
Integrates global payment systems including credit cards, cryptocurrencies, e-wallets, and mobile payments.
Bank transfer options supported per operator and regional capabilities.
Extensive cryptocurrency payment integration for deposits and withdrawals.
E-wallet systems integrated for convenient, fast transactions.
Mobile payment methods supported for player convenience.
Prepaid card payment options included as part of payment integrations.
Instant deposits enabled for seamless player funding.
Scheduled deposit features depend on operator setup.
Fast withdrawals supported subject to regulatory and operator conditions.
Automated withdrawal processing is implemented for efficiency.
Configurable deposit and withdrawal limits for responsible gaming.
Supports multiple fiat and crypto currencies in the platform wallet system.
Automatic currency conversion is supported for player convenience.
Supports the simultaneous use of fiat and cryptocurrency balances.
No significant integration with DeFi protocols reported.
No specific support for cryptocurrency staking documented.
No publicly documented escrow systems; typically managed by payment providers.
No public data indicating multi-signature support on crypto payments.
Anti-money laundering systems integrated with transaction monitoring and compliance workflows.
Supports automatic screening of transactions against AML and fraud rules.
Integrates sanctions lists to ensure regulatory compliance.
Suspicious activity reporting tools embedded for compliance with legal requirements.
Tax accounting features support operator regulatory needs.
Automatic report generation simplifies regular compliance and business reporting.
Integrates with tax systems as required by jurisdictional mandates.
Handles transaction fee accounting within payment workflows.
Payment reconciliation systems support operational accuracy and fraud prevention.
Provides chargeback management features as part of payment processing.
Fraud detection mechanisms integrated to protect transactions.
Supports 3D Secure authentication via payment gateway integrations.
No specific credit risk assessment tools disclosed; typically managed by operators.
Installment payment support is not commonly available in casino payment systems.
Buy-now-pay-later services integration not reported.
Corporate banking support oriented towards B2B financial operations.
Automated refund processes supported depending on payment provider capabilities.
Holds standard security certificates and follows best practices for platform security.
No explicit ISO 27001 certification stated, but security compliance practices are adhered to.
PCI DSS certification maintained for secure handling of cardholder data.
Ensures GDPR compliance with comprehensive data security measures.
Supports integration with globally recognized gambling licenses and certifications.
No public data on eCOGRA certification; games typically undergo third-party testing.
Many integrated games are certified by GLI or similar testing labs.
iTech Labs certification common among integrated game providers.
Regular security audits conducted as part of compliance and quality assurance.
Conducts periodic penetration testing to identify vulnerabilities.
No public information on bug bounty programs, though adoption is increasing industry-wide.
Uses encryption protocols to secure data at rest.
Implements strong encryption such as SSL/TLS for data in transit.
Applies end-to-end encryption for critical data and payment transactions.
Employs secure key management systems aligned to industry standards.
No publicly available confirmation on hardware security module usage.
Uses intrusion detection systems to monitor and prevent unauthorized access.
Implements DDoS protection mechanisms to ensure platform availability.
Deploys firewall and web application firewall technologies to safeguard infrastructure.
Rate limiting controls in place to mitigate abuse and ensure system stability.
Continuous security monitoring processes implemented.
Security Information and Event Management systems integrated for threat management.
Automatic incident alerting enabled for quick response.
Established incident response procedures guide mitigation and recovery.
Comprehensive backup and disaster recovery systems ensure data integrity and service continuity.
Geographic redundancy supports high availability and compliance with data laws.
Meets Recovery Time Objective and Recovery Point Objective targets as agreed in SLAs.
Robust business continuity planning supports uninterrupted service delivery.
Implements rigorous access control systems restricting access based on roles.
Role-based access control is used to enforce security and operational policies.
Maintains detailed audit trails of all critical operations for compliance and investigations.
Built-in analytical tools offer insights into player activity, platform performance, and marketing.
Supports real-time analytics to aid decision making and operational awareness.
Provides operator dashboards with comprehensive control and monitoring features.
Enables operators to create custom reports for operational and compliance purposes.
Automatic report generation simplifies regular compliance and business reporting.
Scheduling for periodic report delivery is supported.
Supports exporting data in CSV, XLS, XML, and other standard formats.
Data mining capabilities reveal behavioral patterns and business insights.
Offers predictive analytics for player behavior and revenue forecasting.
Integrates machine learning to enhance analytics and operational decision-making.
Advanced analytics on player behavior to support personalization and responsible gaming.
Provides cohort analysis tools for segmenting and tracking player groups over time.
Supports lifetime value calculations to assist with marketing and retention strategies.
Churn prediction features to anticipate player drop-off and devise retention actions.
Tools for optimizing revenue through personalized marketing and dynamic content.
Offers multiple technical support channels including email, phone, and ticketing.
Provides 24/7 technical support ensuring operational continuity.
Multi-tiered support structures address varied client needs and technical complexities.
Supports remote diagnostics to aid quick identification and resolution of issues.
Onsite support availability is not typically emphasized; remote support is preferred.
Integrates ticketing systems for efficient issue tracking and resolution.
Service level agreements guarantee uptime and response standards.
Priority and premium support options available for key clients.
Assigns dedicated account and support managers to major operator accounts.
Provides migration assistance to help operators transition systems smoothly and securely.
