SoftGamings is a leading iGaming platform provider specializing in white-label and turnkey casino solutions. Its primary focus is enabling effortless integration of multiple game providers, including live dealer modules, through a unified API that grants access to an extensive portfolio of over 16,000 games from 300+ top providers.
SoftGamings functions as a platform provider offering a comprehensive gaming aggregation platform, including a live dealer module as part of its casino software solutions.
The primary purpose of SoftGamings’ live dealer module and platform is to provide operators with a seamless, fast-to-market solution to offer high-quality live casino experiences to the online gambling market, especially for B2B clients seeking broad game integration with simplified management.
SoftGamings serves multiple gambling verticals including online casino, live casino, sports betting (sportsbook), virtual sports, and bingo with a strong emphasis on online and crypto casino markets.
Operates on a B2B business model, providing platform, integration services, and white-label solutions to casino operators and partners, allowing them to launch and manage online gambling operations efficiently.
Unique features include a single unified API for access to multiple top-tier software providers, one wallet integration for seamless player experience, fast market entry via white-label solutions that launch in as little as six weeks, extensive multi-currency and multilingual support, and a vast library of over 16,000 games including live dealer titles.
SoftGamings
SoftGamings was founded in 2010.
The company is registered in multiple jurisdictions, primarily the United Kingdom and Malta, to comply with major industry regulations.
SoftGamings maintains primary offices in Europe, notably in Malta and the United Kingdom, serving a global client base with regional localization capabilities.
The provider has been on the market for approximately 15 years since its founding in 2010.
SoftGamings employs a development team estimated at over 100 specialists, including software engineers, QA, and integration experts to maintain and develop their platform and integrations.
The platform and live dealer module interface support multiple languages, commonly including English, Spanish, Russian, Turkish, Romanian, and Bulgarian, among others to cater to global markets.
Strong regional localization support including language adaptation, currency options, and compliance with region-specific regulatory requirements for jurisdictions such as Europe, LATAM, and CIS countries.
SoftGamings’ mission is to empower online casino operators with flexible, robust, and scalable gaming solutions that accelerate market entry and provide seamless access to the best casino content worldwide.
SoftGamings is a privately owned company.
The company holds certifications from multiple gambling regulators including MGA and UKGC and complies with industry standards but does not regularly publicize specific awards; their partners often secure prestigious industry recognitions.
SoftGamings participates actively with professional gambling industry bodies and associations aligned with compliance and innovation in iGaming but specific memberships are not publicly detailed.
Key milestones include the launch of their unified API integration platform, expansion to over 300 software providers, the addition of live dealer content aggregation, and the capability to support crypto casinos with multi-currency integration.
No publicly disclosed plans for an IPO or major investment attraction have been announced to date.
SoftGamings offers partner programs for game developers and integrators, providing access to their aggregation platform and white-label solutions to expand market reach.
Implements responsible gambling tools for operators including player protection features, self-exclusion modules, and compliance with regulatory requirements.
No specific environmental standards publicly detailed; typically, software providers adhere to general corporate sustainability policies where applicable.
Offers training and certification programs for operator staff to proficiently manage their platform, including integration processes and compliance.
The strategy focuses on expanding live casino content aggregation, enhancing API scalability, supporting crypto gaming markets, and integrating emerging gaming technologies like VR and AI for immersive player experiences.
Plans to expand market reach further into regulated markets in Europe, Latin America, and Asia, leveraging multi-license compliance and localization.
Dedicated research and development teams focus on platform enhancements, security, new game integrations, and live dealer functionalities.
Embraces trends such as cross-platform compatibility, mobile optimization, blockchain integration, data analytics, and AI to improve player engagement and operational reliability.
Provides collaboration opportunities for startups and innovative developers to integrate games and services into their aggregation platform.
SoftGamings holds a significant market share as a live casino and game aggregation provider mainly in the white-label and B2B casino solutions sector.
Major competitors include EveryMatrix, EveryMatrix, Playtech, and other aggregators with live dealer offerings and white-label platforms.
Competitive advantages include extensive game library access through a unified API, rapid deployment white-label solutions, deep multi-currency and language support, and a strong focus on crypto casino markets.
Currently serves markets primarily in Europe, LATAM, CIS countries, and expanding in regulated Asian jurisdictions.
Targets online casino operators, white-label providers, and betting companies looking for turnkey, multi-provider live casino and gambling solutions.
Offers flexible white-label solutions enabling operators to launch branded casinos with pre-integrated games and live dealer content under their own brand.
Pricing typically follows a revenue share model combined with integration fees depending on the scale and customization needs.
Focus on partnership development, integration ease, extensive game content offerings, and fast go-to-market solutions to attract operators globally.
Utilizes a strong network of resellers, integrators, and affiliate partners for broad distribution.
The basic package includes access to thousands of games; live dealer offerings are part of the aggregated network totaling over 16,000 games.
Supports slots, table games, live dealer games, virtual sports, bingo, and other iGaming vertical games.
Provides robust live dealer functionality with multi-provider integrations, professional streams, multiple languages, and customization options.
VR/AR game support is emerging in the industry; SoftGamings is exploring these technologies as part of future development strategies but does not currently emphasize VR/AR in live dealer.
Supports tournament functionalities and in-game promotional competitions through platform tools compatible with live casino and other games.
Progressive jackpot systems are integrated via connected game providers across the platform’s offerings.
Supports multiplayer gaming features typical of live dealer and virtual table games.
Offers player chat functionalities within live dealer games to enhance player interaction and engagement.
Operators can configure private or VIP tables depending on the integrated live dealer providers’ capabilities.
Support for side bets is included where offered by the underlying live dealer game variants.
Achievement and rewards systems are available through the platform’s loyalty and gamification tools.
Supports gamification features such as levels, experience points, and badges to increase player retention.
Offers customization and personalization of the gaming interface per operator specifications.
Supports multiple game speed settings depending on the live game software provider capabilities.
Auto-play is available for supported slot games but not typical for live dealer games.
Game history features are implemented to allow players to review previous rounds and betting outcomes.
Replay features for dispute resolution are provided where supported by the live dealer software.
Supports multiple currencies, including fiat and cryptocurrencies, across the platform.
Real-time currency conversion is supported to facilitate seamless player transactions.
Strong support for cryptocurrency gaming markets, including integration with major crypto wallets and payment providers.
Exploring blockchain integration primarily for casino backend transparency and crypto transaction security.
Built on a scalable aggregation platform with API-based architecture facilitating multi-provider integrations and modular service delivery.
Supports cloud deployment for scalable, flexible infrastructure management.
Compatible with containerization technologies such as Docker and Kubernetes to facilitate DevOps practices.
Supports relational and NoSQL databases commonly used in scalable gaming platforms.
Employs microservices architecture for modularity, scalability, and maintainability.
Provides extensive APIs for integration with operators, including single unified API for multi-provider game access.
RESTful API support is available as a key integration protocol.
GraphQL support is emerging industry-wide; specific adoption by SoftGamings is not publicly confirmed.
Supports common data exchange formats such as JSON and XML.
Real-time updates supported to keep game states, player balances, and game flows synchronized instantly.
Uses HTTP/S, WebSocket, and other secure protocols for real-time communication and game streaming.
WebSocket support is fully integrated for live game streaming with low latency.
Optimized for efficient streaming; typical bandwidth requirements depend on game type and streaming quality but designed for robust performance on standard broadband.
Employs data caching strategies to enhance performance and reduce latency.
Supports CDN technologies for efficient content delivery globally.
Implements load balancing to ensure high availability and reliability during peak traffic.
Auto-scaling capabilities for dynamic resource management based on demand.
Integrated monitoring systems track platform performance and security.
Supports centralized logging for operational and security auditing.
Built-in analytics systems provide data on player behavior, game popularity, and operational metrics.
Offers support for A/B testing to optimize user experiences.
Provides sandbox environments for testing integrations and new features before production launches.
API versioning is supported to maintain backward compatibility during updates.
Offers SDKs, developer documentation, and sandbox interfaces to facilitate integration.
SDKs are commonly available in languages such as JavaScript, Java, and C#.
Supports automated testing suites to ensure software robustness.
Implements continuous integration and continuous deployment tools in their development pipeline.
Blue-green deployment methodologies are used to enable smooth software rollouts.
Rollback mechanisms are in place for fast reversion in case of deployment issues.
Continuous performance monitoring tools are integrated for uptime and latency management.
Distributed tracing support helps diagnose issues in microservices environments.
Uses profiling tools for performance optimization.
Supports hot-swapping of components to reduce downtime during updates.
Requires typical server-grade hardware for live casino hosting, cloud-optimized with no extraordinary physical hardware necessities for clients.
Fully supports multi-tenancy to serve multiple operators securely from a single platform instance.
Platform architecture supports tens of thousands of concurrent users, scalable with cloud resources.
Designed for horizontal scaling to handle growing operator and player loads.
Optimized for low-latency streaming to ensure real-time interaction in live dealer games.
Supports global geographic distribution with data centers and CDN integration to reduce latency.
Comprehensive disaster recovery plans and infrastructure to ensure business continuity.
Supports provably fair algorithms primarily in RNG games; live dealer games rely on real-time transparency.
Operators can create or customize games through the platform depending on partner game providers and white-label flexibility.
Offers white-label solutions allowing operators to rebrand games and platforms.
Includes tools for creating promotional campaigns, loyalty programs, and player incentives.
Supports seasonal and themed content updates to engage players.
Supports zero-downtime updates especially through blue-green deployment techniques.
Allows operators to configure or select games with different RTP settings where applicable.
Supports slot volatility settings as defined by underlying game providers.
Fully supports cross-platform gaming across desktop, mobile, and tablet devices.
Games and platforms are optimized for various screen sizes and device form factors.
Does not typically support offline mode for live dealer content; slot games may have limited offline capabilities.
Integration with major game engines like Unity and Unreal Engine is possible primarily for game content providers.
All games and live dealer modules support HTML5 for browser compatibility.
Supports integration with third-party systems including payment gateways, CMS, CRM, marketing tools, and affiliate systems.
Integrated with casino management systems to handle player accounts, reports, and content management.
Supports multiple global payment gateways covering fiat and crypto currencies.
CRM system integration supports player management, marketing automation, and segmentation.
Integrated marketing tools for campaigns, bonuses, and player engagement.
Built-in affiliate system integration to manage affiliate programs.
Integration with business intelligence tools for advanced analytics.
Supports compliance and regulatory reporting modules to meet jurisdictional requirements.
Supports multiple user registration methods, including email and mobile verification.
Offers two-factor authentication support for enhanced account security.
Supports KYC (Know Your Customer) identity verification in compliance with regulations.
Implements automated document verification to streamline player onboarding.
Includes age verification systems to ensure legal player participation.
Supports geolocation verification to restrict access based on jurisdiction.
Provides player self-exclusion tools as part of responsible gaming compliance.
Supports configurable deposit and betting limits to promote responsible gambling.
Implements cooling-off periods for players seeking temporary breaks.
Monitors gaming behavior for signs of problem gambling.
Generates alerts for suspicious player activity to assist in fraud prevention.
Supports VIP programs to reward high-value players.
Enables personal account managers for VIP clients.
Allows player segmentation for targeted marketing and personalized experiences.
Supports loyalty systems with points accumulation and redemption.
Facilitates personalized bonus offerings based on player data.
Incorporates referral programs to encourage user acquisition.
Enables affiliate program management.
CRM integration supports comprehensive player lifecycle management.
Supports email marketing campaigns to engage players.
Provides SMS notification capabilities for player communication.
Supports push notifications for real-time engagement.
Includes a system to handle player complaints promptly.
Offers live chat support integrations for customer service.
Supports multi-level customer service workflows.
Provides support for multiple languages across customer service.
Maintains a knowledge base for self-service and operator training.
Supports video verification during KYC processes where required.
Enables account blocking for compliance or player requests.
Supports temporary account freezing functionality.
Provides secure password recovery mechanisms.
Fully compliant with GDPR and related privacy regulations.
Allows players to exercise their right to data deletion.
Supports user data export upon request for compliance.
Integrates a wide range of payment systems including bank transfers, e-wallets, crypto, and cards.
Supports bank transfer payment methods.
Strong crypto payments integration including wallets and exchanges.
Supports popular e-wallets globally.
Enables mobile payment options for convenience.
Supports prepaid card payment acceptance.
Facilitates instant deposit processing.
Allows scheduled deposit setups where applicable.
Supports rapid withdrawal processing.
Automated withdrawal systems improve efficiency.
Configurable limits on deposits and withdrawals for compliance.
Fully supports multiple currencies including fiat and cryptocurrencies.
Facilitates automatic currency conversion during transactions.
Supports deposits and withdrawals in both fiat and cryptocurrencies simultaneously.
Exploring integration with decentralized finance protocols.
No specific information publicly available regarding crypto staking support.
No specific details on an escrow system are publicly documented.
No confirmed information about multi-signature crypto payment support.
Implements AML (Anti-Money Laundering) systems to comply with legal standards.
Conducts automated transaction screening for fraud prevention.
Integrates sanctions lists for regulatory compliance.
Provides suspicious activity reporting to regulators.
Supports tax accounting systems for operators.
Automated report generation available.
Integrates with various tax reporting systems.
Supports transaction fee accounting.
Provides payment reconciliation systems.
Implements systems to handle chargebacks.
Uses fraud detection systems on payment processes.
Supports 3D Secure authentication for card payments.
No specific details on credit risk assessment systems publicly available.
No specific information on installment payments integration.
No public information on buy-now-pay-later service integration.
Supports corporate banking for B2B clients.
Offers automated refund processing.
Holds various industry-standard security certifications.
Maintains ISO 27001 compliance or partners with certified entities for security.
Complies with PCI DSS standards for payment security.
Fully implements GDPR-compliant security policies and procedures.
Holds licenses and certifications from major gambling regulators such as MGA, UKGC, and others.
Not specifically confirmed.
Games and platforms undergo GLI testing through partners.
Meets iTech Labs certification standards.
Undergoes regular independent security audits.
Conducts penetration testing routinely.
No publicly documented bug bounty program.
Uses strong data encryption at rest.
Implements encryption for data in transit.
Supports end-to-end encryption in critical data flows.
Utilizes key management systems for cryptographic security.
No specific public info on hardware security module usage.
Employs intrusion detection systems.
Provides DDoS protection services.
Uses firewalls and web application firewalls for security.
Implements rate limiting to prevent abuse.
Security monitoring systems actively deployed.
Integrated SIEM (Security Information and Event Management) systems.
Automatic alerts generated for security incidents.
Structured incident response procedures are in place.
Robust backup and disaster recovery systems.
Supports geographic redundancy for high availability.
Defines recovery time objective (RTO) and recovery point objective (RPO) guarantees.
Business continuity planning integrated into operational protocols.
Role-based access control systems in use.
Supports role-based access control with fine-grained permissions.
Maintains detailed audit trails of user and system actions.
Provides built-in analytical tools for operators.
Supports real-time analytics dashboards.
Operator dashboards available for comprehensive platform management.
Enables creation of custom reports.
Automated report generation available.
Supports scheduled reporting for operator convenience.
Supports export formats like CSV, XLS, and JSON.
Provides data mining functionalities.
Offers predictive analytics capabilities.
Uses machine learning for advanced analytics.
Analytics focused on player behavior tracking.
Supports cohort analysis for marketing insights.
Lifetime value calculations supported.
Churn prediction tools included.
Tools for revenue optimization available.
Provides technical support through multiple channels including email, live chat, and ticketing.
24/7 technical support availability for critical issues.
Multi-level support system in place.
Supports remote diagnostics to troubleshoot issues.
Onsite support available depending on client agreements.
Integrated ticketing system for issue tracking.
Service Level Agreements (SLAs) offered.
Priority support available for high-value clients.
Offers dedicated support managers for key accounts.
Provides migration assistance for operators transitioning to their platform.
