SoftGamings is a gaming software provider specializing in turnkey casino solutions, platform integration, and game aggregation, with a focus on providing comprehensive iGaming software suites to online casino operators globally. Their portfolio includes access to more than 250 game providers and over 10,000 titles.
SoftGamings operates primarily as a software developer and platform provider, delivering full-stack casino software solutions including game aggregation, turnkey platforms, and white-label casino services.
The primary purpose of SoftGamings' products is to enable gambling operators to launch and manage online casinos and sportsbooks efficiently, targeting regulated and emerging markets with modular, API-first platforms that support fast deployment and scalability.
SoftGamings serves online casino verticals predominantly, including slots, live casino, virtual sports, sportsbook integrations, and crypto-casino solutions.
SoftGamings operates a B2B business model, providing gaming platforms, software, and integration services to operators rather than direct-to-player offerings.
SoftGamings is unique due to its modular API-first platform architecture allowing seamless integration of KYC, sportsbook, and crypto modules without code rewrites, combined with a large aggregated content portfolio from 250+ providers and comprehensive licensing coverage.
SoftGamings
The company was founded in 2007.
SoftGamings is registered in Latvia, with additional commercial offices in Malta and Cyprus.
Primary offices are located in Riga, Latvia; Limassol, Cyprus; and Malta, supporting regional sales teams across Europe, LatAm, and Asia.
SoftGamings has been on the market for approximately 18 years since its founding in 2007.
The development team consists of over 500 employees, including engineers, compliance lawyers, and payment specialists.
SoftGamings’ platforms and games support multilanguage interfaces with dynamic localization options tailored to regional markets.
The provider supports extensive regional localization capabilities, including compliance with local jurisdictions, language adaptations, and currency settings for multiple regulated markets.
SoftGamings mission is to empower operators worldwide with innovative, reliable, and scalable iGaming software solutions that deliver seamless user experiences and enable market expansion through technology and partnerships.
SoftGamings is a privately owned company, not publicly traded.
SoftGamings has received multiple industry recognitions including SIGMA Eurasia Best Platform Provider of the Year 2023 and nominations for EGR B2B Awards and SBC Awards. They hold over 11 licenses and certifications from reputable gambling jurisdictions.
SoftGamings participates in multiple professional associations and licensing bodies relevant to the iGaming sector to maintain compliance and industry best practices.
Key milestones include evolving from a slots-bundle aggregator to a full-stack casino software provider, launching modular API-first platforms on AWS with high SLA uptimes, and integrating over 250 game providers and 10,000+ games in their portfolio.
No verified public information is available regarding SoftGamings’ plans for an IPO or external investment attraction.
SoftGamings offers partner programs for integrators and affiliates to facilitate seamless casino platform deployment and content aggregation.
The company supports responsible gambling initiatives by integrating tools for player protection such as self-exclusion, deposit limits, betting limits, and compliance with jurisdictional responsible gambling regulations.
No specific verified information available; industry best practices include minimizing energy consumption through cloud deployments, promoting sustainable operations, and adhering to environmental compliance standards where applicable.
Typically, software providers like SoftGamings offer training and certification programs for operators and partners to ensure correct platform usage and regulatory compliance.
Over the next five years, SoftGamings plans to focus on modular platform extensions, enhanced crypto-casino features, cloud scalability, AI-driven analytics, and expanding game aggregation with cutting-edge content.
The company has expansion plans targeting regulated European, LatAm, and Asia markets leveraging multi-license capabilities and local integrations.
SoftGamings maintains dedicated R&D departments specializing in platform development, security, compliance, new gaming technologies, and payment ecosystem integration.
Key trends include API-first modular architectures, cloud deployment, cryptocurrency integration, AI and machine learning for analytics and player behavior insights, and enhanced mobile compatibility.
There is no specific verified information, but industry standards see providers supporting startups through tailored platform access, incubator partnerships, or collaborative innovation programs.
SoftGamings holds a significant presence in the casino software B2B aggregation market with over 250 integrated providers and 300 clients, but exact market share percentages are not publicly specified.
Primary competitors include SoftSwiss, EveryMatrix, BetConstruct, and other full-stack casino platform providers and game aggregators.
Their competitive advantages stem from modular API-first platform design, extensive game provider aggregation, quick deployment timelines, multi-license support, and integrated crypto-wallet modules.
SoftGamings currently serves Europe, Latin America, Asia, and other regulated markets under MGA, Curacao, Isle of Man, and other licenses.
Target customers are online casino operators and sportsbooks seeking turnkey or white-label platform solutions with diverse game content and multi-jurisdiction licensing support.
SoftGamings offers white-label casino solutions allowing operators to build and brand their own casinos with drag-and-drop CMS tools and self-service capabilities.
Pricing typically involves licensing fees based on platform deployment, revenue shares from operator transactions, and fees for integration and services; exact models vary by agreement.
SoftGamings’ go-to-market strategy relies on participation in international gaming conferences, partnerships with operators, aggregators and providers, and offering scalable solutions customized to client needs.
They operate a reseller and integrator network composed of gaming operators, affiliate managers, and technology partners globally.
The basic game content package includes access to 10,000+ games aggregated from 250+ providers.
Supported types include slots, table games, live dealer games, virtual sports, crash games, instant win games, and sportsbook betting.
SoftGamings supports native live-dealer functionality integrated into its casino platform.
There is no publicly verified information that SoftGamings currently supports VR or AR games.
Tournament and competition frameworks are typically supported in modern casino platforms, allowing operators to engage players with competitive events.
Progressive jackpot systems are generally supported through integrated game providers offering such features, though no direct proprietary system is confirmed.
Multiplayer gaming support is available primarily in table games such as poker and blackjack integrated within the platform.
Player chat functionality is generally included in live dealer and multiplayer game setups.
Capability to create private tables for VIP or exclusive sessions is commonly a feature in advanced casino platforms.
Side bets are supported in card games like blackjack and baccarat, depending on the game provider.
Achievement and rewards systems are integrated via casino platform loyalty modules to enhance player retention.
Gamification features such as player levels, experience points, badges and rewards are supported to increase engagement.
Gaming interfaces can be personalized with customizable skins, language options, and user preferences within the platform.
Different game speeds options (e.g., fast spin, turbo modes) are typically offered to accommodate player preferences.
Auto-play functionality for slots is a standard feature supported across the SoftGamings aggregated games portfolio.
Game history support is provided for players to review past game outcomes and betting activity.
Replay functions for disputed situations are implemented as part of platform compliance and fair play processes.
Support for multiple currencies including fiat and cryptocurrency is integrated into the platform.
Real-time currency conversion features are incorporated for multi-currency operability.
Strong support for cryptocurrency gaming including BTC, ETH, USDT wallets integrated natively.
No direct public information indicating blockchain technology integration beyond cryptocurrency payment support.
SoftGamings platforms are built mainly on cloud-based architectures, leveraging AWS with modular API-first design.
Full support for cloud deployment, primarily on AWS infrastructure, enabling scalability and reliability.
Industry standards suggest compatibility with containerization technologies like Docker and Kubernetes to support microservices architecture.
Typical databases supported include SQL-based and NoSQL systems for user management, game data, and transactions.
SoftGamings platform architecture is modular and likely supports microservices to enable API-first flexible integrations.
Extensive API integration capabilities are offered to connect with games, payment providers, and third-party services.
RESTful API support is included as a standard for seamless interaction between platform components and external services.
No verified specific information about GraphQL support, but modern platforms may offer it alongside RESTful APIs.
Supported data formats include JSON and XML for data exchange between platform modules and third-party systems.
Real-time updates are supported, crucial for live dealer games, betting markets, and platform management.
Common communication protocols include HTTPS, WebSocket, and TCP/IP for secure and efficient data transmission.
WebSocket support is implemented for low-latency, real-time game interactions and live betting.
Bandwidth needs vary by game type; live dealer games require higher bandwidth while slots need moderate; platforms optimize for various network conditions.
Data caching is employed for game assets, user sessions, and fast retrieval of frequent queries to improve performance.
Content Delivery Network (CDN) support is commonly used to deliver game content globally with reduced latency.
Load balancing systems ensure stable access and distribute traffic across servers to prevent downtime.
Automatic scaling is supported via cloud infrastructure to manage user load fluctuations seamlessly.
Integrated monitoring systems track server health, game performance, and security alerts.
Centralized logging aggregates system and application logs to facilitate troubleshooting and compliance audits.
Built-in analytics provide player behavior insights, game performance metrics, and operational data.
Support for A/B testing enables operators to optimize game features and marketing campaigns effectively.
Sandbox environments are available for development, integration testing, and operator training.
API versioning is implemented to manage backward compatibility and platform updates smoothly.
Development tools include SDKs, APIs, and documentation for efficient integration and customization.
SDKs are typically available for popular programming languages such as JavaScript, Java, C#, and Python.
Automated testing frameworks ensure game and platform stability through continuous integration cycles.
Continuous integration and continuous deployment (CI/CD) toolchain support helps streamline release cycles and updates.
Blue-green deployment strategies are used to ensure zero downtime and seamless version transitions.
Rollback options are available to revert to stable versions if issues arise during deployment.
Performance monitoring tools track response times, server loads, and user experience metrics.
Distributed tracing supports identification of bottlenecks and latency issues across microservices.
Built-in profiling tools assist developers in diagnosing performance and resource usage.
Hot-swapping of components or services allows updates without full system restarts, minimizing downtime.
Hardware needs depend on deployment scale; cloud hosting reduces on-premises requirements to connectivity and endpoint devices.
The platform supports multi-tenancy to serve multiple operator brands securely on a shared infrastructure.
SoftGamings platform supports millions of concurrent users, designed for high scalability in global online operations.
Horizontal scaling is fully supported to add capacity by distributing load over additional servers.
The platform offers low latency performance optimized for real-time betting and live casino environments.
Geographic distribution is supported via cloud infrastructure and CDN to deliver low latency access worldwide.
Disaster recovery processes include regular backups, failover mechanisms, and data replication across regions.
No specific evidence that SoftGamings offers provably fair algorithms commonly associated with blockchain-based games.
Custom game creation is supported through API integrations and white-label tools for operators seeking tailored content.
SoftGamings provides white-label casino solutions enabling clients to launch branded casinos without deep technical hurdles.
The platform offers promotional campaign tools including bonus management, tournaments, and loyalty schemes.
Seasonal and event-driven content updates are supported to keep player engagement high through themed promotions and games.
The provider supports zero-downtime updates through blue-green deployment and other modern DevOps practices.
Different RTP (Return to Player) settings can be supported depending on game provider and regulatory requirements.
Slot volatility systems are implemented in aggregated games, with options ranging from low to high volatility titles.
SoftGamings supports cross-platform gaming accessible on desktop, mobile, and tablet devices using HTML5 technology.
Games and interfaces are fully optimized for responsive behavior across various screen sizes and resolutions.
Offline mode is generally not supported as online connectivity is required for licensing and RNG integrity.
The platform primarily supports HTML5-based games; integration with game engines like Unity or Unreal is possible via third-party providers.
All games aggregated and supported by SoftGamings are HTML5 compliant to ensure broad device compatibility.
The platform integrates multiple third-party services including payment gateways, KYC providers, CRM, and marketing tools.
CMS systems integrations enable operators to manage content, player data, and marketing within the platform.
Extensive integration with fiat and crypto payment gateways facilitates seamless deposits and withdrawals.
CRM system integrations support player management, segmentation, and personalized marketing initiatives.
The solution supports integration with external marketing tools for campaigns, analytics, and player engagement.
Affiliate system integrations are supported for tracking, reporting, and commission management.
Business intelligence tools integrations enable advanced operational data analysis and reporting.
Automated reporting tools facilitate regulatory compliance, including audit trails and financial reporting.
Various user registration methods including email, phone, and social login options are supported.
Two-factor authentication support is typically available to ensure enhanced account security for users.
Integrated KYC systems assist operators with identity verification processes to comply with regulatory requirements.
Automated document verification tools speed up the KYC approval process while reducing manual effort.
Age verification controls are integrated to prevent underage gambling in compliance with jurisdictional laws.
Geolocation verification support restricts access from unauthorized jurisdictions to comply with licensing conditions.
Player self-exclusion features are included to promote responsible gambling and player protection.
Configurable deposit and betting limits help operators enforce player protection and risk management policies.
Cooling-off periods are supported to allow players to take mandatory breaks or voluntary timeouts.
Gaming behavior monitoring tools analyze play patterns to detect problem gambling indicators.
Automated alerts notify operators of suspicious activity to prevent fraud and abuse.
VIP and loyalty programs are supported to reward high-value players and improve retention.
Provision for personal account managers for VIP players enhances service and retention.
Player segmentation tools enable targeted marketing and personalized gaming experiences.
Loyalty systems with point accumulation and redemption schemes are integrated within the platform.
The platform supports issuing of personalized bonuses based on player behavior and preferences.
Referral reward systems are available to encourage player-driven acquisition.
Comprehensive affiliate program support enables operator partnerships and commission management.
CRM integration capabilities allow syncing of player data for marketing and support.
Email marketing tools integration supports promotional campaigns and player communication.
SMS notification services are supported for alerts, marketing, and transactional messages.
Push notification support is available for real-time player engagement and updates.
Complaint management systems facilitate handling player issues and regulatory complaints effectively.
Live chat support tools integrated within the platform help operators deliver real-time customer service.
Multi-tiered support system architectures enable escalation handling and issue resolution.
Customer and technical support in multiple languages is commonly offered to match global market needs.
Knowledge bases provide self-service resources for operators and players to resolve common queries.
Video verification tools may be integrated to enhance identity verification for KYC and gaming integrity.
Account blocking systems allow operators to suspend or ban accounts for regulatory or security reasons.
Temporary account freezing features enable pause of player activity when necessary.
Password recovery mechanisms are included to aid users in account access restoration securely.
GDPR compliance is ensured for data protection and privacy of users under European regulations.
Users are granted the right to request deletion of their personal data in accordance with GDPR and other privacy laws.
The platform supports data export capabilities to allow users and operators full access to their personal data records.
The platform integrates with multiple payment systems including credit cards, bank transfers, e-wallets, and cryptocurrencies.
Bank transfer payment options are supported for both deposits and withdrawals.
Full support for cryptocurrency payments including Bitcoin, Ethereum, and stablecoins like USDT.
E-wallet payment processing is integrated to provide instant deposits and withdrawals.
Mobile payment solutions including Apple Pay, Google Pay, and similar are supported.
Prepaid card options may be integrated depending on operator and payment partner availability.
Instant deposit functionality is a standard feature for user convenience.
Scheduled deposit options may be offered to operators for player convenience and retention.
Withdrawal mechanisms are optimized for speed with some providers offering instant or near-instant cashouts.
Automated withdrawal processing reduces manual overhead and speeds up operator payout workflows.
Configurable deposit and withdrawal limits ensure compliance with regulatory and player protection policies.
Multi-currency support allows players to transact in various fiat and crypto currencies within the platform.
Real-time automatic currency conversion is integrated for seamless user experience across regions.
The platform supports simultaneous handling of both fiat and cryptocurrency transactions.
No verified public information on DeFi protocol integrations specific to SoftGamings.
No public indication of integrated crypto staking features within their platform.
Escrow systems for large transactions are not explicitly verified for SoftGamings but common in regulated payment ecosystems.
Multi-signature crypto payment support is typically part of secure wallet implementations but not specifically confirmed.
Anti-money laundering (AML) systems are embedded to scan transactions and user behavior to prevent financial crime.
Automatic transaction screening tools help detect suspicious activity and flag potentially illicit transactions.
Integration with sanctions and watch lists is standard to ensure compliance with international regulations.
Suspicious activity reporting is supported for regulatory compliance and fraud prevention.
Tax accounting features facilitate operator obligations for financial reporting and jurisdictional tax compliance.
Automated report generation streamlines periodic compliance and business reporting obligations.
Integration capabilities with local and international tax systems support accurate tax handling.
Transaction fee accounting is managed to track costs associated with payment processing and platform operations.
Payment reconciliation tools ensure accurate matching of financial transactions for operational transparency.
Chargeback management workflows are supported to handle disputed transactions efficiently.
Fraud detection systems analyze payment behavior to prevent unauthorized or fraudulent transactions.
Support for 3D Secure authentication enhances payment security for card transactions.
Credit risk assessment systems help evaluate player creditworthiness for credit or loan-based gambling products.
No public information on installment payments integration.
Buy-now-pay-later services are not confirmed as integrated features.
Corporate banking support is typical for large B2B clients but no specific confirmation for SoftGamings.
Automated refund systems help speed return of funds to players under predefined conditions.
SoftGamings holds multiple security and gaming certificates to ensure platform integrity and safety.
There is no public confirmation of ISO 27001 certification; many leading providers pursue this for information security management.
PCI DSS compliance is generally required and supported for payment data security in casino platforms.
GDPR compliance is actively supported for user data privacy and security regulations for European markets.
SoftGamings operates under multiple licenses from gambling commissions such as MGA, Isle of Man, and Curacao, which require certified RNG and platform compliance.
eCOGRA certification is a common RNG and fairness certification standard; there is no specific public confirmation SoftGamings holds it, but they ensure RNG certification compliance.
GLI testing for RNG and platform fairness is industry-standard and likely applied for SoftGamings’ games and platform modules.
iTech Labs certification for RNG is a known industry certification, typically used by leading providers and likely pursued by SoftGamings for relevant markets.
Regular security audits are an industry requirement and perform to maintain platform security and compliance.
Periodic penetration testing is conducted to identify vulnerabilities and ensure platform robustness.
Participation in bug bounty programs is becoming standard in the industry to crowdsource vulnerability detection but no specific confirmation for SoftGamings.
Data encryption at rest is implemented to protect stored user and transactional data.
Data in transit is encrypted using industry-standard TLS/SSL protocols to ensure confidentiality and integrity.
Some transactions and sensitive data handling may employ end-to-end encryption methods.
Secure key management systems are implemented to protect cryptographic keys used in encryption and authentication processes.
Use of hardware security modules (HSMs) is common in secure payment and RNG environments, but specific SoftGamings details are unavailable.
Intrusion detection systems monitor platform and network traffic for unauthorized access attempts.
DDoS protection mechanisms are integrated to safeguard platform availability during attack events.
Firewalls and Web Application Firewalls (WAF) are employed to block malicious traffic and protect applications.
Rate limiting is used to prevent abuse and control traffic loads on critical APIs and services.
Continuous security monitoring is enabled to detect and respond to threats in real time.
Security Information and Event Management (SIEM) integration facilitates centralized security event analysis and compliance.
Automatic alerts trigger upon detection of security incidents to enable rapid response.
Formal incident response procedures are in place to manage and mitigate security breaches.
Backup and disaster recovery systems enable data preservation and continuity in case of failures.
Geographic redundancy is implemented via cloud infrastructure for high availability and fault tolerance.
Recovery time objectives (RTO) and recovery point objectives (RPO) are established to ensure quick restoration of services.
Business continuity planning ensures service reliability during disruptive events.
Robust access control systems restrict platform access based on roles and permissions.
Role-based access control (RBAC) is applied for secure and efficient user and admin management.
Comprehensive audit trails log all critical actions for regulatory compliance and security investigations.
Built-in analytics tools provide operators with insights into player behavior, game performance, and financial metrics.
Real-time analytics enable immediate monitoring and decision-making based on live data.
Operator dashboards offer centralized control and reporting for casino management.
Customizable reporting options meet various operational and compliance needs.
Automated report generation streamlines periodic compliance and business reporting obligations.
Scheduled reporting functionality allows operators to receive reports on preset intervals.
Data export is supported in common formats such as CSV, XML, and JSON for flexibility.
Data mining capabilities analyze large datasets to identify trends and opportunities.
Predictive analytics utilize historical data to forecast player behavior and revenue.
Machine learning analytics are employed to enhance personalization, fraud detection, and operational efficiencies.
Player behavior analytics track engagement, risk, and preferences to optimize retention strategies.
Cohort analysis helps segment players by acquisition date or behavior for targeted marketing.
Lifetime value (LTV) calculations estimate player value over time for budgeting and promotions.
Churn prediction models identify players at risk of leaving for re-engagement campaigns.
Tools optimize revenue through dynamic promotions, bonuses, and game offering adjustments.
Technical support is provided via email, phone, ticketing systems, and live chat.
SoftGamings offers 24/7 technical support to ensure continuous platform operation.
A multi-level support system addresses tiered issue escalation for effective problem resolution.
Remote diagnostic tools enable rapid troubleshooting without on-site visits.
On-site support availability is generally offered for major clients or critical issues.
Ticketing systems manage support requests and track resolution status.
Service-level agreements (SLAs) guarantee platform uptime and response times, e.g., 99.98% SLA uptime.
Priority support services are available for high-value clients and critical operational needs.
Dedicated account and support managers provide personalized service and client relationship management.
Migration assistance helps operators transition from legacy platforms to SoftGamings solutions smoothly.
