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SOFTSWISS is an internationally recognized technology company specializing in providing a modular, comprehensive online casino platform and native apps tailored for the online and crypto gambling industries. Its main focus is on delivering turnkey and customizable casino management solutions alongside extensive game aggregation and payment processing capabilities.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Platform provider and software developer specializing in online casino platforms, native casino applications, and aggregated game content delivery.

What is the primary purpose and target market of this product?

To empower online casino operators and affiliates with scalable, secure, and feature-rich software solutions that facilitate launching, managing, and expanding online gambling businesses across fiat and cryptocurrency markets.

Which specific gambling verticals does this product serve?

Online casino, crypto casinos, sportsbook, and game aggregation services.

Is this product designed for B2B or B2C operations?

Operates a B2B model providing software and platform solutions directly to casino operators, affiliates, and aggregators.

What makes this product unique in the market?

Deep cryptocurrency integration including native wallets, a vast games aggregator with over 27,000 titles, robust security certifications including ISO 27001, flexible white-label and turnkey solutions, and a modular architecture supporting rapid deployment and native app capabilities.

What is the name of the company that developed this product?

SOFTSWISS.

In what year was the company founded?

Founded in 2008, with casino platform launch in 2013.

In which countries is the company registered?

Registered and licensed in several jurisdictions including Malta, Estonia, Bulgaria, Serbia, Romania, and Curacao.

Where is the main office located and are there regional offices?

Offices across Poland, Malta, Georgia, Belarus, and several other countries totaling presence in at least 19 countries.

How many years has this product been on the market?

Operating in the iGaming sector for over 15 years, with the casino platform marking 12 years of continuous development.

How many employees work on this product's development?

Over 400 development staff within a total workforce exceeding 2,000 employees.

What languages is this product's interface available in?

Multilingual support including English, German, Russian, and other prominent international languages.

Does this product support localization for different regions?

Full regional customization including language, currency, regulatory compliance, and localized game catalogs.

What is the company's mission and philosophy?

To revolutionize iGaming and entertainment through innovative technology, ensuring operator success, security, and scalability.

Is the company publicly traded or privately held?

Privately owned company.

What awards and certifications has this product received?

Recipient of multiple industry awards such as Best Platform Provider at SiGMA and Global Gaming Awards; holds ISO 27001 and gambling licenses across jurisdictions.

Does the company participate in professional gambling industry associations?

Engaged with reputable regulatory bodies like MGA and Curacao authorities; partners with independent testing labs such as iTech Labs and BMM Testlabs.

What are the main milestones in this product's development history?

Launching of the casino platform in 2013, pioneering crypto casinos with native wallet integration, game portfolio expansion to 27,000+ games, multi-jurisdictional licensing, and introduction of native casino apps and Progressive Web Apps.

Are there plans for IPO or investment attraction for the company?

No verified public information on IPO or formal investment attraction plans.

Does the company offer partner programs for integrators?

Comprehensive integrator and white-label partner programs including affiliate management services and technical support.

What is the company's corporate social responsibility approach?

Commitment to ethical operations, data privacy, and promoting responsible gambling via platform tools and compliance.

Does the company support responsible gambling initiatives?

Implements self-exclusion, deposit/betting limits, cooling-off periods, and player behavior monitoring.

What environmental standards does the company follow?

Adopts standard IT industry practices focusing on digital efficiency and resource optimization.

Does the company offer training and certification programs for users of this product?

Delivers training and certification programs for operators covering platform use and regulatory compliance.

What is the product development strategy for the next 5 years?

Expansion of crypto and blockchain integration, AI-driven personalization, gamification enhancement, native app development, and cloud infrastructure scaling.

Are there plans to expand this product to new geographical markets?

Plans include further penetration into Europe, Latin America, Africa, and crypto-friendly jurisdictions.

Does the company have research and development departments?

Dedicated R&D teams focused on security, blockchain tech, game aggregation, platform scalability, and player engagement.

Does the company support startups and innovative projects?

Provides white-label and integration assistance tailored for startups and innovative iGaming ventures.

What is this product's market share in its segment?

Holds a significant share in crypto-casino platform sector with over 860 operational brands powered.

Who are the main competitors of this product?

EveryMatrix, Microgaming, Playtech, Kambi, SoftGamings.

What is this product's competitive advantage?

Early leadership in crypto casinos, modular scalable platform, extensive game aggregation, and robust security features.

Which geographical regions does this product currently serve?

Europe, Africa, Latin America, and global crypto markets.

What is the target customer profile for this product?

Online casino operators, cryptocurrency casino initiators, white-label partners, and sportsbook operators.

Does this product offer white-label solutions?

Offers full white-label casino platform solutions including licensing, payments, and marketing tools.

What is the pricing model for this product?

Flexible pricing including revenue share, fixed license fees, or hybrid arrangements.

Does this product offer flexible licensing options?

Supports various licensing frameworks including Curacao, MGA, and others as needed.

What is the go-to-market strategy for this product?

Enables operators with powerful promotional, bonuses, affiliate management, and player engagement tools.

Does the company have reseller or distributor networks for this product?

Extensive global network of resellers, affiliates, and integration partners.

How many games are included in this product's basic package?

Access to over 27,000 games from 280+ providers.

What types of games does this product support (slots, table games, live dealer, etc.)?

Slots, table games, video poker, jackpots, live dealer, specialty games.

Does this product support live-dealer functionality?

Integrates live dealer games via leading providers like Evolution and Pragmatic Play.

Is there support for VR/AR games in this product?

No verified native VR/AR support; feature still emerging in industry.

Does this product support tournaments and competitions?

Supports management of player tournaments and competitions.

Is there a progressive jackpot system in this product?

Available through integrated games with aggregator partners.

Does this product support multiplayer gaming?

No verified direct multiplayer game support beyond typical social casino elements.

Are there social features in this product's games?

Includes gamification, player badges, levels, referral and loyalty systems.

Does this product support player chat functionality?

No native player chat; typically enabled via third-party tools.

Is there ability to create private tables in this product?

No verified support; often available in customized live dealer solutions.

Does this product support side-bets in card games?

Supported where provided by integrated game content providers.

Is there an achievement and rewards system in this product?

Implements achievement and reward systems as part of gamification.

Does this product support gamification (levels, experience, badges)?

Robust gamification with experience levels, badges, missions, and bonuses.

Is there ability to personalize gaming interface in this product?

Supports interface customization and player segmentation.

Does this product support different game speeds?

No detailed info; usually supports variable game speeds especially for slots.

Is there auto-play functionality for slots in this product?

Supported for slot games.

Does this product support game history for players?

Provides player game history tracking.

Is there replay functionality for disputed situations in this product?

Not explicitly verified; occasionally used for resolving disputes.

Does this product support multiple currencies in games?

Supports multiple fiat and cryptocurrencies in gameplay.

Is there real-time currency conversion in this product?

Real-time multi-currency conversion including crypto-fiat exchange.

Does this product support cryptocurrency gaming?

Extensive native cryptocurrency gaming and payment support.

Is there blockchain technology integration in this product?

Blockchain used for payments and provably fair gaming functionalities.

What technological platforms is this product based on?

Web-based modular architecture with cloud and container support.

Which operating systems does this product support?

Supports Windows, macOS, iOS, Android via web and native apps.

Does this product support cloud deployment?

Supported for scalability and resilience.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

Compatible with Docker and Kubernetes.

Which databases does this product support?

Supports both SQL and NoSQL databases for scalable operations.

Does this product support microservices architecture?

Utilizes microservices architecture for modular deployment.

What APIs does this product provide for integration?

Offers extensive APIs for integration with games, payments, CRM, and affiliates.

Does this product support RESTful API?

RESTful APIs are provided for service integrations.

Is there GraphQL support in this product?

No verified specific information on GraphQL support.

What data formats does this product support for exchange (JSON, XML, etc.)?

Supports JSON and XML for data exchange.

Does this product support real-time updates?

Real-time updates supported for balances, game state, and promotions.

Which communication protocols does this product use?

Uses HTTP/HTTPS and WebSocket protocols.

Does this product support WebSocket for online games?

Full WebSocket support for real-time gaming.

What are the network bandwidth requirements for this product?

Optimized for average broadband and mobile data connections.

Does this product support data caching?

Uses caching mechanisms to reduce latency.

Which CDNs does this product support for content delivery?

Supports CDN integration for global content delivery.

Does this product support load balancing?

Implements load balancing for high availability.

Does this product support automatic scaling?

Supports automatic horizontal scaling.

Which monitoring systems are integrated with this product?

Integrated monitoring for performance and security.

Does this product support centralized logging?

Centralized logging for audit and troubleshooting.

Which analytics systems are built into this product?

Built-in analytics providing detailed player and operational insights.

Does this product support A/B testing?

Supports A/B testing for game and marketing optimization.

Is there ability to create sandbox environments in this product?

Provides sandbox testing environments for safe development.

Does this product support API versioning?

Maintains API versioning for compatibility.

What development tools does this product provide?

Provides SDKs, APIs, and technical tools for partners.

Does this product offer SDK for various programming languages?

SDKs available for JavaScript, Python, PHP among others.

Does this product support automated testing?

Employs automated testing practices.

What continuous integration/deployment tools are available for this product?

Uses continuous integration and deployment pipelines.

Does this product support blue-green deployment?

Supports blue-green deployment strategies.

Is there rollback capability in case of issues with this product?

Rollback mechanisms implemented for issue recovery.

Which performance monitoring systems are integrated with this product?

Integrated system monitoring platform health.

Does this product support distributed tracing?

Supports distributed tracing for microservices.

Are there built-in profiling tools in this product?

Includes performance profiling tools.

Does this product support hot-swapping of components?

Supports hot-swapping components for seamless updates.

What are the hardware requirements for deploying this product?

Flexible hardware, optimized for cloud and on-premise deployment.

Does this product support multi-tenancy?

Supports multiple tenants in a secure shared environment.

What is the maximum number of concurrent users this product can handle?

Scalable to thousands of concurrent users.

Does this product support horizontal scaling?

Fully supports horizontal scaling.

What are the latency characteristics of this product?

Designed for low latency, critical for live and crypto gaming.

Does this product support geographic distribution?

Supports geographic load distribution.

Are there disaster recovery capabilities in this product?

Comprehensive recovery and backup systems.

Does this product support provably fair algorithms?

Offers provably fair game algorithms, especially for crypto gaming.

Is there ability to create custom games in this product?

Supports integration of custom games.

Does this product support white-label solutions for games?

Provides white-label solutions for game offerings.

Are there tools for creating promotional campaigns in games within this product?

Includes tools for bonus campaigns, cashback, free spins, and tournaments.

Does this product support seasonal content?

Supports seasonal and event-driven content.

Is there ability to update games without downtime in this product?

Enables zero downtime for platform and game updates.

Does this product support different RTP settings?

Allows configurable RTP settings.

Is there a volatility system for slots in this product?

Supports slot game volatility configuration.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Supports desktop, mobile, tablet across native and web apps.

Is there optimization for different screen sizes in this product?

Responsive design optimized for various screen sizes.

Does this product support offline mode for some games?

No offline mode; all games require online connection.

Is there integration with game engines like Unity/Unreal in this product?

Supports integration with Unity, Unreal engines.

Does this product support HTML5 for all games?

All games support HTML5 for broad compatibility.

What third-party integrations does this product support?

Integrates with payment gateways, KYC, CRM, marketing, affiliate systems.

Does this product integrate with existing casino management systems?

Integrates with casino management systems for operation control.

Are there payment gateway integrations available in this product?

Supports many fiat and crypto payment gateways including Neteller, Skrill, Bitcoin.

Does this product support CRM system integrations?

CRM integration for player and campaign management.

What marketing tools does this product integrate with?

Supports marketing automation tools.

Does this product support affiliate system integrations?

Provides affiliate management system 'Affilka'.

Are there business intelligence tool integrations in this product?

Supports business intelligence tools for analytics.

Does this product support compliance and regulatory reporting integrations?

Includes tools for license compliance reporting.

What user registration methods does this product support?

Supports email, phone, and social login registrations.

Does this product support two-factor authentication?

Implements two-factor authentication for security.

Is there an identity verification system (KYC) in this product?

Integrated KYC verification systems.

Does this product support automated document verification?

Supports automated documentation verification.

Is there integration with age verification systems in this product?

Age verification tools ensuring legal compliance.

Does this product support geolocation verification?

Employs geolocation checks to restrict player access territorially.

Is there a player self-exclusion system in this product?

Provides player self-exclusion capabilities.

Does this product support deposit and betting limits?

Configurable deposit and betting limits.

Are there cooling-off periods supported in this product?

Supports player cooling-off periods.

Does this product support gaming behavior monitoring?

Monitors player behavior for responsible gambling.

Are there alerts for suspicious activity in this product?

Alerts for suspicious or fraudulent activities.

Does this product support VIP programs?

Supports VIP player programs.

Are there personal managers for VIP players in this product?

Can assign personal managers for VIP clients.

Does this product support player segmentation?

Advanced player segmentation features.

Is there a loyalty system with point accumulation in this product?

Implements loyalty point accumulation systems.

Does this product support personalized bonuses?

Offers personalized bonuses based on player profiles.

Is there a referral system in this product?

Provides referral systems to grow player base.

Does this product support affiliate programs?

Supports affiliate marketing programs.

Is there CRM system integration in this product?

Fully integrates with CRM systems.

Does this product support email marketing?

Enables email marketing campaigns.

Are SMS notifications available in this product?

Supports SMS notification services.

Does this product support push notifications?

Mobile push notification support included.

Is there a complaints and support system in this product?

Complaint and support ticket management.

Does this product support live chat with customer support?

Integrates live chat for customer support.

Is there a multi-level support system in this product?

Multi-tiered support systems for operators.

Does this product support customer service in multiple languages?

Supports multiple languages for players and operators.

Is there a knowledge base for self-service in this product?

Provides extensive knowledge base resources.

Does this product support video verification?

No verified video verification capability; usually outsourced.

Does this product support temporary account freezing?

Allows temporary freezing of accounts.

Is there a password recovery system in this product?

Secure password recovery processes.

Does this product comply with GDPR for user data?

Fully GDPR compliant.

Is there a right to data deletion in this product?

Supports user rights for data deletion.

Does this product support user data export?

Enables export of user data as per regulations.

Which payment systems are integrated with this product?

Supports a broad range of fiat and cryptocurrency payment systems.

Does this product support bank transfers?

Supports bank transfer payments depending on region.

Is there cryptocurrency payment support in this product?

Comprehensive cryptocurrency payment integration.

Does this product support e-wallets?

Compatible with major e-wallet providers.

Is there mobile payment support in this product?

Supports mobile payment solutions.

Does this product support prepaid cards?

Supports prepaid card payments where permissible.

Is there an instant deposit system in this product?

Enables instant deposits to player accounts.

Does this product support scheduled deposits?

May support scheduled deposits as per operator setup.

Is there a fast withdrawal system in this product?

Supports rapid withdrawals, notably via crypto.

Does this product support automated withdrawal processing?

Automated withdrawal processing capabilities.

Are there limits on deposits and withdrawals in this product?

Deposit and withdrawal limits customizable.

Does this product support multi-currency operations?

Multi-currency account and game support.

Is there automatic currency conversion in this product?

Supports automatic currency conversion in real-time.

Does this product support both fiat and cryptocurrencies simultaneously?

Enables simultaneous fiat and crypto balance handling.

Is there integration with DeFi protocols in this product?

No verified DeFi protocol integration.

Does this product support cryptocurrency staking?

No verified cryptocurrency staking features.

Is there an escrow system for large transactions in this product?

No specific escrow system information.

Does this product support multi-signature for crypto payments?

No explicit multi-signature crypto payment support.

Is there an anti-money laundering (AML) system in this product?

Implements AML compliance systems.

Does this product support automatic transaction screening?

Supports automated transaction screening.

Is there integration with sanctions lists in this product?

Integrates sanctions and watchlists for compliance.

Does this product support suspicious activity reporting?

Offers suspicious activity reporting capabilities.

Is there a tax accounting system in this product?

Provides tax accounting tools for operators.

Does this product support automatic report generation?

Automated report generation capabilities.

Is there integration with tax systems in this product?

Integrates with tax reporting systems where required.

Does this product support transaction fee accounting?

Supports transaction fee accounting.

Is there a payment reconciliation system in this product?

Provides payment reconciliation systems.

Does this product support chargeback handling?

Offers chargeback management procedures.

Is there a fraud detection system for payments in this product?

Includes fraud detection systems.

Does this product support 3D Secure authentication?

Supports 3D Secure card payments authentication.

Is there a credit risk assessment system in this product?

No verified credit risk assessment integration.

Does this product support installment payments?

No verified installment payment features.

Is there integration with buy-now-pay-later services in this product?

No Buy-Now-Pay-Later service integration verified.

Does this product support corporate banking for B2B clients?

Supports corporate banking for B2B clients.

Is there an automatic refund system in this product?

Automated refund processes where applicable.

What security certificates does this product have?

Holds SSL, ISO 27001, and other relevant security certificates.

Does this product support ISO 27001 compliance?

Fully ISO 27001 certified for information security.

Is there PCI DSS certification for this product?

PCI DSS certification for secure payment processing.

Does this product support GDPR compliance?

Adheres to GDPR for data privacy and security.

Is there certification from gambling commissions for this product?

Certified by Malta Gambling Authority, Curacao, Estonia, and others.

Does this product support eCOGRA certification?

Supports eCOGRA certification processes.

Is there GLI testing for games in this product?

Games and RNG tested by GLI.

Does this product support iTech Labs certification?

Holds iTech Labs certifications for fairness.

Are there regular security audits for this product?

Performs regular security audits.

Does this product support penetration testing?

Conducts routine penetration testing.

Are there bug bounty programs for this product?

No verified public bug bounty program.

Does this product support data encryption at rest?

Implements encryption of data at rest.

Is there data encryption in transit in this product?

Uses TLS/SSL encryption for data in transit.

Does this product support end-to-end encryption?

Provides end-to-end encryption for sensitive data.

Is there a key management system in this product?

Employs comprehensive cryptographic key management.

Does this product support hardware security modules (HSM)?

Likely uses hardware security modules (HSM) for key security.

Is there an intrusion detection system in this product?

Has integrated intrusion detection systems.

Does this product support DDoS protection?

Provides DDoS protection services.

Are there firewall and WAF protection in this product?

Utilizes firewalls and web application firewalls for security.

Does this product support rate limiting?

Implements rate limiting on APIs and services.

Is there a security monitoring system in this product?

Continuous security monitoring is in place.

Does this product support SIEM integration?

Security Information and Event Management integration implemented.

Are there automatic alerts for incidents in this product?

Automatic incident alerts configured for rapid response.

Does this product support incident response procedures?

Documented incident response procedures followed.

Is there a backup and disaster recovery system in this product?

Robust backup and disaster recovery systems deployed.

Does this product support geographic redundancy?

Geographic redundancy ensures high availability.

Are there RTO/RPO guarantees for this product?

Maintains defined Recovery Time and Point Objectives as industry best practice.

Does this product support business continuity planning?

Supports business continuity planning and testing.

Is there an access control system in this product?

Strict access control mechanisms enforced.

Does this product support role-based access control?

Role-based access control utilized widely.

Is there an audit trail for all actions in this product?

Logs comprehensive audit trails for compliance and security.

What built-in analytical tools are available in this product?

Built-in analytics tools offer operational insights.

Does this product support real-time analytics?

Real-time analytics available for operators.

Are there operator dashboards in this product?

Provides customizable operator dashboards.

Does this product support custom reports?

Custom report generation supported.

Is there automatic report generation in this product?

Automated report generation capabilities.

Does this product support scheduled reporting?

Supports scheduled reporting routines.

Is there data export in various formats from this product?

Exports data in CSV, Excel, JSON, and similar formats.

Does this product support data mining functionality?

Provides data mining functionality for player insights.

Is there predictive analytics in this product?

Uses predictive analytics to forecast player behavior.

Does this product support machine learning for analytics?

Employs machine learning in analytics and segmentation.

Is there player behavior analytics in this product?

Advanced analysis of player behavior patterns.

Does this product support cohort analysis?

Supports cohort analysis for player lifecycle tracking.

Are there LTV (lifetime value) calculations in this product?

Calculates player lifetime value metrics.

Does this product support churn prediction?

Implements churn prediction models.

Are there revenue optimization tools in this product?

Tools for optimizing revenue through bonuses and VIP programs.

What technical support channels are available for this product?

Support available via email, ticketing, phone, and live chat.

Does this product offer 24/7 technical support?

Provides 24/7 technical support.

Is there a multi-level support system for this product?

Multi-tier support with escalation paths.

Does this product support remote diagnostics?

Supports remote troubleshooting and diagnostics.

Is there on-site support available for this product?

Provides onsite support selectively.

Does this product support a ticketing system?

Ticketing system for issue and support management.

Are there SLA guarantees for support of this product?

Service Level Agreements available for uptime and support.

Does this product offer priority support for critical clients?

Priority support given to key clients.

Are there dedicated support managers for this product?

Assigns dedicated account and technical managers.

Does the company offer migration assistance for this product?

Provides services for platform migration and onboarding.