SOFTSWISS is an international technology company specializing in iGaming software solutions, offering a game aggregation platform with API integration that provides access to over 35,000 casino games from multiple providers. Their primary focus is on seamless, fast game deployment with minimal operator overhead, supporting online casinos, sportsbooks, and jackpots. The company is known for innovation in crypto-optimized gaming and comprehensive iGaming ecosystems.
SOFTSWISS is a software developer and platform provider, specializing primarily in game aggregation and iGaming software including casino platforms, sportsbook software, and affiliate platforms.
The primary purpose of SOFTSWISS's products, particularly the Game Aggregator API, is to enable iGaming operators to access and integrate a vast portfolio of casino games from multiple providers via a single API integration, targeting online gambling operators looking for fast, scalable content deployment.
SOFTSWISS serves online casino, sportsbook, crypto gaming, and jackpot verticals, focusing mainly on digital platforms but supporting integrated solutions that can encompass sportsbook and casino content.
SOFTSWISS operates a business-to-business (B2B) model, offering software and integration solutions to iGaming operators, affiliates, and other industry partners rather than direct consumer-facing services.
Unique features include the largest portfolio of games via a single API integration (over 35,000 games), crypto-friendly gaming solutions, built-in tournament tools, jackpot aggregators, and rapid automatic content updates with minimum technical overhead, plus a scalable and flexible API architecture.
SOFTSWISS
SOFTSWISS was established in 2009.
SOFTSWISS is registered and operates primarily in Poland, Malta, and Georgia.
Primary offices and headquarters are located in Poland, Malta, and Georgia with a global presence and remote workforce across more than 30 countries.
SOFTSWISS has been on the market for over 15 years, with game aggregation launched in 2015 and expanding since.
The company employs over 2,000 people globally, including a large dedicated development team for its game aggregation and iGaming products.
The product interfaces support multiple languages tailored for an international operator base, typically including English and regional language localizations compliant with various market needs.
SOFTSWISS supports extensive regional localization including local languages, currencies, compliance adaptations, and tournament segmentation to meet diverse regulatory and player preferences worldwide.
SOFTSWISS's mission is to transform the entertainment industry through technological innovations, delivering leading solutions that empower iGaming operators with scalable and innovative software ecosystems.
SOFTSWISS is a privately owned company.
The company has received numerous industry awards including Best Sports Betting Provider in the Nordics and Innovation of the Year at various gaming awards, along with certifications in regulated markets like Peru, Brazil, and South Africa.
SOFTSWISS actively participates in professional iGaming associations and holds multiple gaming licenses compliant with international regulatory standards.
Key milestones include launching the Game Aggregator in 2015, introducing the first Bitcoin-optimized casino solution in 2013, expanding to sportsbook software, and continuously scaling to over 35,000 games aggregated from 280+ providers.
No publicly verified information on IPO or investment attraction plans; typically private iGaming tech companies maintain flexibility in investment and growth strategy.
SOFTSWISS offers partner programs including affiliate platforms (Affilka) and comprehensive integration support programs for operators and game providers.
SOFTSWISS supports responsible gambling initiatives by integrating tools for player protection, self-exclusion, and compliance measures designed to promote safe gaming environments.
Specific environmental standards are not publicly detailed; industry best practices generally encourage energy-efficient infrastructure and sustainable corporate policies.
SOFTSWISS provides training and certification programs for its clients and partners to ensure smooth API integration and optimal use of its iGaming software solutions.
The development strategy for the next five years focuses on expanding game content, enhancing API flexibility, integrating AI and localization technologies, supporting crypto innovations, and broadening regulated market reach.
SOFTSWISS plans continued expansion into new regulated markets globally, with recent certifications in Latin America and Africa indicating strategic geographic growth.
SOFTSWISS maintains specialized R&D teams focused on API development, game integration technologies, AI-driven localization, and scalable backend services.
The provider incorporates trends such as crypto gaming, AI-powered personalization and localization, cloud scalability, microservices, and seamless multi-platform integration.
Public information on startup support is limited; the company fosters innovation internally and through partnerships, typical of industry-leading software developers.
SOFTSWISS is considered a top-tier game aggregator with significant market share in the crypto-friendly iGaming segment and growing presence in mainstream online casino markets.
Primary competitors include Relax Gaming, EveryMatrix, SoftGamings, and EveryMatrix with other major integrators like Pragmatic Play and Playtech in the game aggregation space.
Competitive advantages stem from its extensive game portfolio, seamless single API integration, strong crypto and sportsbook integration, and rapid deployment capabilities.
SOFTSWISS currently serves operators globally, with strong presence in Europe, Latin America, Africa, and emerging markets.
Target customers are iGaming operators seeking large-scale, diverse game content integration, including crypto casinos, sportsbook platforms, and white-label operators.
SOFTSWISS offers white-label casino solutions enabling operators to launch branded online casinos using their platform and aggregated content.
Pricing models are flexible B2B arrangements commonly based on revenue shares, licensing fees, or hybrid models depending on client scale and services used.
The go-to-market strategy emphasizes partner programs, industry events, certifications in emerging markets, and strong client support and innovation to drive adoption.
Distribution is managed primarily through direct B2B partnerships and resellers within the iGaming ecosystem, leveraging affiliate and operator networks.
The basic game package includes access to over 35,000 casino games aggregated from 280+ providers.
The platform supports various game types including slots, table games, video poker, specialty games, and sportsbook betting integration.
Live dealer game integration is supported primarily via third-party providers aggregated through the platform.
No specific VR/AR game support publicly detailed; focus remains on mainstream iGaming genres with innovative technologies tested internally.
Built-in tournament tools allow operators to run customizable competitions and segment player groups for targeted engagement.
SOFTSWISS supports a Jackpot Aggregator system integrating progressive jackpots across games and providers.
Multiplayer gaming support is limited; focus is on standard casino and sportsbook content rather than multiplayer social games.
Player chat functionality is generally provider-dependent; SOFTSWISS APIs accommodate integration of third-party chat modules if needed.
Private tables capability depends on the live dealer providers integrated; not a core API feature of SOFTSWISS Game Aggregator.
Side-bets support is dependent on the specific card games provided by third-party studios within the platform.
Achievement and reward systems can be integrated by operators using SOFTSWISS tools and APIs, often through bonus and loyalty modules.
Gamification features such as levels, badges, and experience points can be implemented by operators leveraging SOFTSWISS's tournament and bonus systems.
The platform supports game interface personalization to some degree, including localization and customized front-end data fields.
Different game speeds support is dependent on the game providers; the API facilitates options where available.
Auto-play functionality for slots is supported, generally as part of the native game features integrated.
Game history and player session data support is provided through the platform's back-office and API for regulatory compliance and player transparency.
Replay functionality for disputed situations depends on the specific game providers; generally available in regulated markets for compliance.
The platform supports multiple currencies across games, including fiat and cryptocurrencies.
Real-time currency conversion can be managed by operators using platform tools; not a core automatic API feature.
SOFTSWISS is a pioneer in cryptocurrency gaming, offering native support for crypto deposits, withdrawals, and crypto-optimized games.
Direct blockchain integration in games or backend processes is limited; emphasis is on crypto payments and security rather than full blockchain gaming.
SOFTSWISS products are based on scalable web technologies supporting cloud infrastructure, microservices, and API-driven platforms.
The company supports cloud deployment for scalability and reliability.
Compatible with containerization technologies such as Docker and Kubernetes for efficient scaling and deployment.
Uses enterprise-grade databases, typically relational and NoSQL solutions, optimized for high concurrency and real-time data access.
The platform architecture utilizes a microservices approach for modularity and scalability.
SOFTSWISS provides a robust API integration framework for game aggregation, sportsbook, jackpot, and affiliate tools.
RESTful API is supported for easy integration of games and services.
No verified data on GraphQL support; RESTful APIs are the industry norm for game aggregation.
Supports JSON and XML data formats for information exchange between operators and the platform.
Supports real-time updates for game content, balances, and tournament status through API.
Uses standard HTTP/HTTPS communication protocols augmented by WebSocket for real-time game streaming.
WebSocket support is provided for real-time online game interactions and updates.
Bandwidth requirements vary by game type with optimization efforts to minimize load while maintaining quality and latency.
Data caching is used to enhance performance and reduce latency.
SOFTSWISS utilizes CDN solutions to optimize content delivery globally.
Load balancing is integrated to ensure platform stability and uptime.
Supports automatic scaling of infrastructure resources to handle peak loads.
Incorporates monitoring systems for performance, uptime, and security.
Centralized logging solutions are implemented for audit and troubleshooting.
Built-in analytics provide operational reporting, player behavior data, and performance insights.
Supports A/B testing to optimize game performance and player engagement metrics.
Provides sandbox environments for development, testing, and integration phases.
API versioning is supported to ensure backward compatibility and smooth upgrades.
Offers SDKs, documentation, and developer portals for integration and management.
SDKs available primarily for JavaScript, PHP, and REST API client libraries.
Automated testing frameworks are used internally to maintain high software quality.
Continuous integration and deployment pipelines are part of the development process.
Supports blue-green deployment strategies to minimize downtime during updates.
Rollback mechanisms are in place for error recovery during updates.
Integrated tools for real-time performance monitoring of APIs and game delivery.
Supports distributed tracing for debugging complex microservices interactions.
Profiling tools are used in development to optimize performance.
Limited information; typical for API-based platforms to allow live updates with minimal disruption.
Runs on cloud infrastructure; no specific hardware requirements for operators beyond standard server hosting.
Supports multi-tenancy enabling operators to manage multiple brands or instances via the platform.
Designed to support very high concurrent user volumes typical in major iGaming platforms, specifics vary by deployment.
Fully supports horizontal scaling to accommodate traffic growth.
Low latency architecture optimized for fast player interactions and regulatory reporting requirements.
Supports geographic distribution with multiple data centers and CDN integration.
Comprehensive disaster recovery plans and redundant infrastructure ensure business continuity.
Offers provably fair algorithms with cryptographic verification to ensure game fairness and transparency.
Allows operators to integrate custom games through API, depending on game provider partnerships.
Provides white-label solutions enabling operators to launch branded game platforms using the aggregation tech.
Includes tools for creating promotional campaigns like tournaments, jackpots, and bonuses.
Supports seasonal content updates through regular game and platform updates.
Implements zero-downtime updates using blue-green deployment and rolling releases.
Supports configurable RTP settings aligned with regulated market requirements.
Supports volatility settings across slot games as provided by the game studios.
Fully cross-platform, supporting desktop, mobile, and tablet devices via HTML5.
Optimizes the user interface for different screen sizes and devices.
Offline mode is generally not supported for real money games due to regulatory and integrity requirements.
Supports integration with game engines like Unity and Unreal depending on game providers.
All games and platform components support HTML5 for broad device compatibility.
Integrates with third-party game studios, payment providers, CRM, CMS, and marketing tools.
Supports casino management system integration to streamline operations.
Supports integration with major payment gateways including crypto payment systems.
CRM system integration is supported to help operators manage player data and engagement.
Integrates with marketing automation and analytics tools.
Supports affiliate platform integrations including SOFTSWISS's own Affilka.
Provides data feeds for business intelligence and analytics tools.
Supports integration for regulatory compliance and reporting.
Supports multiple user registration methods via integrated platform solutions.
Supports two-factor authentication for enhanced account security.
Integrates with third-party KYC providers for identity verification.
Supports automated document verification through integrated solutions.
Integrates age verification systems to comply with legal requirements.
Supports geolocation services to restrict access according to jurisdiction.
Provides self-exclusion tools to support responsible gambling practices.
Supports configurable deposit and betting limits via operator back-office.
Supports implementation of cooling-off periods to promote player safety.
Provides tools for monitoring gaming behavior to detect problem gambling.
Supports alerts for suspicious activity to aid fraud prevention.
Supports VIP program management features through the platform's loyalty and rewards tools.
Allows operators to assign personal managers to VIP players via CRM integration.
Supports player segmentation for targeted marketing and promotions.
Provides loyalty point systems to reward player activity.
Supports personalized bonus offerings based on player data and segmentation.
Provides referral system tools for player acquisition.
Fully supports affiliate marketing programs with tracking and commission management.
Integrates CRM systems to enhance customer management processes.
Supports email marketing integration for player engagement.
Provides SMS notification capabilities for transactional and promotional messages.
Supports push notifications to improve player retention.
Includes systems for managing player complaints and support tickets.
Supports live chat integration with customer support systems.
Supports multi-level customer support structures.
Offers multilingual customer support and platform interfaces.
Provides knowledge base resources for self-service support.
Supports video verification through third-party providers where required.
Supports account blocking and restrictions for security or compliance reasons.
Enables temporary account freezing features for player safety or legal reasons.
Provides password recovery mechanisms in platform user flows.
Fully compliant with GDPR regulations regarding user data protection.
Supports user rights for data deletion as mandated by GDPR.
Enables export of user data for user access and regulatory compliance.
Integrates multiple payment systems including fiat, crypto, e-wallets, and mobile payments.
Supports bank transfer payment methods through integration with relevant gateways.
Fully supports cryptocurrency payments including Bitcoin and others.
Supports popular e-wallets for deposits and withdrawals.
Integrates mobile payment options for enhanced user convenience.
Supports prepaid card payment methods where applicable.
Supports instant deposits for player wallet funding.
Supports scheduled deposit options if set up within operator configuration.
Enables fast withdrawal processing to improve player satisfaction.
Supports automated withdrawal processing workflows.
Allows operators to configure deposit and withdrawal limits for compliance.
Supports multiple fiat and cryptocurrencies for player accounts.
Provides automatic currency conversion features for seamless multi-currency operations.
Supports simultaneous use of fiat and cryptocurrencies in wallets.
No verified information on decentralized finance (DeFi) protocol integration.
No public data on crypto staking features offered by SOFTSWISS.
No specific escrow system publicly detailed for large transactions.
No public data on multi-signature support for crypto payments.
Includes Anti-Money Laundering systems and compliance integrations.
Automates transaction screening for suspicious activities.
Supports integration with sanctions lists to ensure regulatory compliance.
Facilitates suspicious activity reporting following regulatory requirements.
Supports tax accounting systems integration as required by jurisdictions.
Supports automatic report generation to comply with regulatory and business requirements.
Integrates with tax reporting systems where mandated.
Supports transaction fee accounting within operator financial management.
Provides payment reconciliation tools for operators.
Supports chargeback handling processes.
Implements fraud detection systems for payment transactions.
Supports 3D Secure authentication for payment security.
No publicly verified system for credit risk assessment.
No confirmed support for installment payment methods.
No data on Buy-Now-Pay-Later service integration.
Provides corporate banking support features for B2B clients.
Supports automated refund processing functionalities.
Holds multiple security certifications consistent with industry standards.
Operates in compliance with ISO 27001 information security standards.
SOFTSWISS holds PCI DSS certification for payment data security.
Fully supports GDPR compliance for data security and user privacy.
Holds certifications and licenses from respected gambling commissions worldwide.
Supports eCOGRA certification standards and promotes fair gaming.
Games and platform tested by Gaming Laboratories International (GLI) for compliance.
Holds certification from iTech Labs for game fairness and RNG integrity.
Conducts regular security audits internally and by third parties.
Performs periodic penetration testing to ensure platform security.
Public information on bug bounty programs is limited or not disclosed.
Supports data encryption at rest to protect stored information.
Implements data encryption in transit using TLS/SSL protocols.
Provides end-to-end encryption for sensitive data exchanges.
Employs secure key management systems for encryption keys.
Uses hardware security modules (HSM) to safeguard cryptographic keys.
Includes intrusion detection systems to monitor for threats.
Offers DDoS protection to safeguard platform availability.
Employs firewall and web application firewall (WAF) solutions.
Implements rate limiting to protect APIs from overload.
Maintains continuous security monitoring operations.
Supports Security Information and Event Management (SIEM) integration.
Provides automatic incident alert systems to notify of security events.
Has established incident response procedures for managing security incidents.
Implements backup and disaster recovery systems to ensure data integrity and continuity.
Supports geographic redundancy for data and service availability.
Provides Recovery Time Objective (RTO) and Recovery Point Objective (RPO) guarantees aligned with industry best practices.
Maintains business continuity planning to ensure uninterrupted service delivery.
Employs robust access control systems for internal and external systems.
Supports role-based access control (RBAC) for managing user permissions.
Provides comprehensive audit trails for all critical actions and changes.
Offers built-in analytical tools for operators and administrators.
Supports real-time analytics for operational and player behavior insights.
Provides operator dashboards for managing games, players, and content.
Enables creation of custom reports tailored to operator needs.
Supports automatic report generation to comply with regulatory and business requirements.
Allows scheduling of reports for regular delivery.
Supports exporting data in multiple formats including CSV, XML, and JSON.
Provides data mining tools for deeper analysis of player and game data.
Supports predictive analytics to forecast player behavior and trends.
Incorporates machine learning techniques to enhance analytics capabilities.
Analyzes player behavior to help operators optimize engagement and retention.
Supports cohort analysis for player segmentation over time.
Provides lifetime value (LTV) calculations for player monetization.
Includes tools for predicting player churn and triggering retention activities.
Offers revenue optimization tools based on analytics and player insights.
Technical support is available through multiple channels, including email and dedicated account managers.
Provides 24/7 technical support to key partners and operators.
Maintains a multi-level support system to address issues from general inquiries to critical escalations.
Supports remote diagnostics to troubleshoot and resolve technical problems.
On-site support is available based on client agreements and project scope.
Utilizes ticketing systems to manage and track support requests systematically.
Offers Service Level Agreements (SLAs) guaranteeing uptime and support quality.
Provides priority support options for high-value or strategic clients.
Assigns dedicated support managers for VIP operators and partners.
Offers migration assistance services to help operators transition to the SOFTSWISS platform and APIs.
