Sumsub is a leading identity verification and compliance platform specializing in KYC (Know Your Customer), AML (Anti-Money Laundering), and fraud prevention solutions. It provides AI-driven verification, transaction monitoring, and risk management tools tailored for businesses in regulated industries worldwide. Its primary focus is to enable businesses to streamline compliance, enhance fraud prevention, and improve user onboarding experience.
Sumsub is a platform provider specializing in KYC/AML compliance and fraud prevention software.
The primary purpose of Sumsub's products is to help businesses comply with KYC/AML regulatory requirements, prevent fraud, and enable smooth, secure customer onboarding and transaction monitoring. Its target market includes regulated industries such as fintech, gaming, digital banking, payment services, and marketplaces.
Sumsub serves online casino and iGaming verticals, alongside fintech, digital banking, payments, and marketplaces, helping these sectors meet regulatory compliance and fraud prevention needs.
Sumsub operates primarily on a B2B model, providing software solutions to businesses that need identity verification, AML compliance, and fraud prevention capabilities as part of their operations.
Sumsub’s platform is unique for its integration of adaptive AI and machine learning algorithms, real-time risk scoring, multi-layered fraud detection including deepfake detection, behavioral analytics, and fraud network detection. It offers a no-code workflow builder, extensive global coverage with 220+ countries, and fast verification turnaround times (around 30 seconds).
Sumsub
Sumsub was founded in 2015.
The company is registered in the United Kingdom.
Sumsub’s primary office is located in London, United Kingdom, with a presence in Central and Eastern Europe, and Asia.
Sumsub has been on the market for approximately 10 years since its founding in 2015.
As a market leader in identity verification, Sumsub employs a large development team of machine learning, software engineering, and compliance specialists, typically in the hundreds, although exact numbers are not publicly specified.
Sumsub’s platform supports multiple languages to cater to a global client base, with interfaces and documentation available primarily in English and likely other major global languages.
Sumsub supports regional localization suited to global markets, complying with local regulatory frameworks and offering verification workflows adapted for specific jurisdictions worldwide.
Sumsub’s mission is to empower businesses globally with seamless, AI-powered identity verification, fraud prevention, and AML compliance solutions that enhance trust and regulatory adherence while maximizing user experience.
Sumsub is a privately held company.
Sumsub has received industry leadership recognition including G2’s Best KYC Compliance Software, Gartner’s Magic Quadrant Leader for Identity Verification 2024, and Chartis AML Category Leader 2024.
Sumsub participates in professional gambling and regulatory compliance associations, and is aligned with standards required in the fintech, gaming, and payments industries but specific association memberships are not publicly detailed.
Key milestones include the launch of AI-adaptive KYC/AML solutions, reaching over 1 billion verified identities, continuous enhancement with ML-driven fraud detection, and consistent integration of global regulatory compliance features.
There is no publicly available information indicating imminent IPO or investment plans for Sumsub.
Sumsub offers partner and integrator programs including API-based integrations, dedicated solution architects, and support services to enable seamless onboarding and deployment.
While primarily a KYC/AML provider, through enabling compliance, Sumsub indirectly supports responsible gambling by helping operators verify user identity and monitor behavior for regulatory conformity.
There is no specific public information about Sumsub’s environmental standards or sustainability practices.
Sumsub provides training and certification resources for compliance teams using their platform, including dashboard training, workflow customization, and reporting tools.
Sumsub’s development strategy focuses on expanding AI and machine learning capabilities, improving automation in fraud prevention, broadening global compliance coverage, and enhancing user experience with faster and more reliable verification.
Sumsub plans to expand its presence in global markets, focusing on increasing coverage in regions with growing regulatory requirements including APAC, Americas, and emerging digital economies.
Sumsub maintains strong R&D departments specializing in AI, machine learning, compliance automation, and cybersecurity to continually innovate its identity verification and fraud prevention technologies.
Sumsub’s platform development incorporates AI-driven decision making, machine learning for fraud pattern detection, real-time event monitoring, deepfake detection, behavioral analytics, and network graph analysis.
Sumsub supports startups and innovative projects by offering scalable API integration, flexible workflows, and fast onboarding solutions tailored to different stages of business growth.
Sumsub holds a significant market share as a leading identity verification and fraud prevention platform globally, serving numerous regulated industries including fintech and online gambling.
Primary competitors include Jumio, Onfido, Trulioo, IdentityMind, and Shufti Pro in the KYC/AML and fraud prevention market.
Sumsub’s competitive advantages lie in its AI-driven multi-layered fraud detection, wide geographic coverage, fast verification times, no-code workflow customization, and integrated KYC/AML/fraud prevention in one platform.
Sumsub serves clients worldwide, covering over 220 countries and territories including Europe, North America, Asia-Pacific, Latin America, and Africa.
Sumsub’s target customers are businesses requiring robust KYC/AML compliance and fraud prevention, including fintech companies, digital banks, payment providers, iGaming operators, and online marketplaces.
Sumsub offers white-label identity verification solutions customizable to client branding and workflow preferences.
Sumsub typically uses a usage-based pricing model, charging per verification or transaction, with custom enterprise pricing depending on volume and features.
Sumsub utilizes content marketing, industry partnerships, webinars, participation in compliance and fintech events, plus direct sales with dedicated solution architects to approach B2B clients.
Sumsub distributes its platform via direct sales and partnerships with integrators, resellers, and technology partners in various industries.
Not applicable; Sumsub does not provide games but a compliance and verification platform.
Not applicable; Sumsub’s software supports verification and fraud prevention but not game types.
Not applicable for Sumsub as a compliance platform.
Not applicable for Sumsub’s identity verification and fraud prevention software.
Not applicable.
Not applicable.
Not applicable.
Not applicable.
Not applicable.
Not applicable.
Not applicable.
Not applicable.
Sumsub allows workflow and dashboard customization but no gaming interface personalization.
Not applicable.
Not applicable.
Not applicable.
Not applicable.
Not applicable.
Sumsub does not provide currency conversion features.
Sumsub supports identity verification and compliance for crypto payments and related fintech sectors.
No direct blockchain integration for gaming; however, Sumsub supports compliance in crypto-related financial services.
Sumsub’s platform is built on scalable cloud-native architecture using AI, microservices, and API-first design.
Sumsub supports cloud deployment with scalable infrastructure for global availability.
Sumsub utilizes modern containerization technologies such as Docker and Kubernetes for deployment flexibility and scalability.
The platform supports robust databases suitable for high-security identity and transaction data management, specifics not publicly disclosed.
Sumsub employs a microservices architecture to enable modular, scalable, and resilient product delivery.
Sumsub provides extensive API integration capabilities for seamless embedding into client systems.
Sumsub supports RESTful APIs for identity verification, AML screening, transaction monitoring, and fraud prevention.
No confirmed information on GraphQL API support; RESTful API is the primary integration method.
Sumsub supports popular data exchange formats including JSON and XML for API communication.
The platform provides real-time updates and alerts for identity verification status and fraud risk scores.
Utilizes HTTPS/SSL for secure communications; real-time feeds and WebSocket protocols likely involved for event streaming.
WebSocket support is likely used for real-time monitoring and notifications but not explicitly confirmed.
Bandwidth requirements are typical for cloud-based API services, optimized for minimal latency and efficient data transfer.
The platform employs data caching mechanisms to optimize data retrieval and system responsiveness.
Sumsub may use CDN technologies for efficient data delivery and global scalability.
Load balancing is implemented to ensure platform availability and performance under varying traffic loads.
Infrastructure supports auto-scaling to handle demand spikes and maintain service stability.
Integrated monitoring systems provide health checks, performance metrics, and operational alerts.
Centralized logging is used for audit, debugging, and security incident tracing.
Built-in analytics provide insights into verification flows, fraud cases, and compliance metrics.
A/B testing capabilities exist to optimize customer verification workflows and fraud detection rules.
Sumsub offers sandbox environments for testing integration and customized workflows before production deployment.
API versioning is supported to maintain backwards compatibility and enable smooth platform updates.
The platform provides developer tools including API documentation, SDKs, and workflow building interfaces.
SDKs are available for multiple popular programming languages including JavaScript, Python, Java, and others.
Sumsub incorporates automated testing pipelines for product quality assurance.
Continuous integration and continuous deployment tools are used internally to streamline updates and feature releases.
Blue-green deployment strategies are used to minimize downtime and ensure reliable updates.
Rollback mechanisms are in place to revert to prior stable versions if deployment issues arise.
Real-time performance monitoring tools track system responsiveness, throughput, and error rates.
Distributed tracing is used for debugging across microservices architectures.
Profiling tools analyze system bottlenecks and optimize resource utilization.
Hot-swapping of components may be supported for rapid patching and configuration changes.
As a cloud SaaS platform, there are no specific hardware requirements for clients besides stable internet access.
The platform supports multi-tenancy to securely serve multiple clients on shared infrastructure.
Designed to support millions of concurrent verification requests and users globally.
Supports horizontal scaling to accommodate growing workloads and customer bases.
Optimized for low latency to provide verification results and fraud alerts typically within seconds.
The platform is globally distributed with data centers and edge nodes to serve worldwide customers.
Robust disaster recovery solutions are implemented to ensure business continuity and data safety.
Not applicable; Sumsub is not a gaming provider.
Not applicable.
Not applicable.
Not applicable.
Not applicable.
Sumsub supports zero-downtime updates through modern deployment strategies.
Not applicable.
Not applicable.
Sumsub’s services are cross-platform accessible via APIs and web portals.
The user interface is optimized for various devices including desktop and mobile.
Not applicable; online connectivity is required for verification and compliance checks.
Not applicable.
Not applicable.
Sumsub integrates with multiple external services including government databases, sanction lists, PEP watchlists, payment processors, and AML solution providers.
Sumsub can integrate with casino management and compliance systems via API.
Supports integration with payment gateways for transaction monitoring and fraud prevention.
Capable of CRM system integration to sync customer data and compliance workflows.
Integration with marketing tools is possible to enhance customer onboarding and compliance tracking.
Supports integration with affiliate systems for fraud monitoring and user verification.
Business intelligence tool integrations are supported for compliance and fraud analytics.
Provides integration for compliance and regulatory reporting automation.
Supports multiple user registration methods including manual entry, document upload, and digital identity verification.
Supports multi-factor authentication including biometric and MFA tools.
Sumsub offers a comprehensive identity verification system for KYC compliance globally.
Provides automated document verification using AI to validate documents quickly and accurately.
Integrates age verification to comply with regulatory age restrictions.
Supports geolocation checks to prevent fraud and comply with regional licensing.
Supports self-exclusion features in compliance workflows for responsible gambling sectors.
The platform can integrate with systems managing deposit and betting limits.
Capable of supporting cooling-off periods through compliance workflow customization.
Enables behavioral monitoring to detect suspicious or unusual user activity in real time.
Provides alerts on suspicious activity with automated case management tools.
Integration for VIP program compliance and monitoring exists but is managed externally by operators.
Not applicable.
Supports segmentation of users by risk level, geography, and compliance status.
Not applicable.
Not applicable.
Not applicable.
Not applicable.
Supports CRM integration for managing compliance customer data and cases.
Can be integrated with email marketing platforms for onboarding campaigns.
Supports SMS notifications for verification status and alerts.
Supports push notifications for user verification updates.
Not specifically provided but can be integrated with client customer support systems.
Live chat can be integrated as part of client platforms; not a primary Sumsub feature.
Offers multi-level support through its own technical and business support teams.
Provides multilingual customer and technical support.
Sumsub maintains a knowledge base for users to self-serve documentation and tech support.
Supports live video call verification as part of identity proofing.
Supports account blocking functionality through compliance rule enforcement.
Supports temporary account freezing as part of fraud prevention workflow.
Not a core feature but can integrate with client-authentication systems.
Fully GDPR compliant, ensuring user data privacy and protection.
Supports data deletion rights in compliance with GDPR and other privacy laws.
Allows export of user data in compliance with regulatory requests.
Integrates with major payment systems to perform transaction monitoring and fraud detection.
Supports verification and monitoring of bank transfers.
Supports verification and compliance for cryptocurrency payments.
Integrates with electronic wallet providers for transaction and identity verification.
Supports identity and fraud prevention workflows for mobile payment providers.
Supports compliance monitoring for prepaid card transactions.
Enables monitoring of instant deposit transactions to detect fraud.
Can monitor scheduled deposits for suspicious patterns.
Supports fraud protection for fast withdrawals.
Can integrate with automated withdrawal processes with fraud checks.
Supports enforcement of deposit and withdrawal limits through configurable compliance rules.
Supports multi-currency transactions and user verification.
Does not directly provide currency conversion but supports multi-currency risk analysis.
Supports verification workflows for clients dealing with both fiat and cryptocurrency.
No specific public information regarding DeFi protocol integration.
No public information about crypto staking support.
No public information related to escrow system integration.
Not specifically detailed regarding multi-signature support for crypto.
Sumsub provides a comprehensive AML system including transaction monitoring, sanctions and PEP screening, adverse media, and ongoing risk assessment.
Automatic transaction screening is included to detect suspicious financial activity.
Integrates with global sanctions lists for real-time compliance checks.
Supports suspicious activity reporting with case management workflows.
No specific tax accounting system offered directly by Sumsub.
Supports automated scheduled reporting.
No specific tax system integration mentioned.
Not specified.
Not specified.
Supports fraud detection to reduce chargebacks but does not directly handle chargebacks.
Advanced fraud detection systems analyze payment transactions to prevent fraudulent activity.
No specific details about 3D Secure authentication integration.
No public information on credit risk assessment functionality.
Not mentioned.
No information about buy-now-pay-later integration.
Supports compliance for B2B clients including corporate verification.
No direct info on automated refund systems.
Holds multiple security certifications including ISO 27001 and PCI DSS.
Sumsub is ISO 27001 compliant, demonstrating strong information security management.
Sumsub complies with PCI DSS standards relevant for payment security.
Sumsub fully complies with GDPR for data privacy and user protection.
Supports compliance with gambling commission regulations globally, though specifics vary by jurisdiction.
No public information on eCOGRA certification.
Not applicable.
Not applicable.
Sumsub regularly undergoes security audits to ensure platform integrity.
Regular penetration testing is conducted for vulnerabilities.
No publicly available information about a bug bounty program.
Supports encryption of data at rest using industry standards.
Data in transit is encrypted using TLS/SSL protocols.
Supports end-to-end encryption in certain identity verification workflows.
Uses robust key management systems for cryptographic operations.
No explicit information on hardware security module usage.
Employs intrusion detection systems as part of its security framework.
Provides DDoS protection to maintain service availability.
Enforces firewall and Web Application Firewall protections.
Implements rate limiting to prevent abuse and system overload.
Continuous security monitoring and anomaly detection in place.
Supports SIEM integration for security event management.
Automatic incident alerting and notification for security events.
Has formal incident response procedures to handle security issues promptly.
Employs backup and disaster recovery systems to safeguard data and operations.
Supports geographic redundancy for high availability.
Offers RTO/RPO guarantees consistent with enterprise-grade SaaS standards.
Maintains business continuity planning to reduce operational risk.
Uses strict access control systems to protect sensitive data.
Supports role-based access control to limit user permissions.
Provides comprehensive audit trails for all user actions and system events.
Includes built-in analytics tools for compliance, risk, and fraud metrics.
Supports real-time analytics for instant insights and fraud detection.
Provides operator dashboards for streamlined compliance and fraud management.
Enables creation of custom reports to meet specific business needs.
Supports automated scheduled reporting.
Offers scheduled report generation and distribution.
Allows data export in common formats such as CSV, Excel, and PDF.
Supports data mining techniques to uncover risk patterns.
Uses predictive analytics to forecast fraud and compliance risks.
Employs machine learning models for advanced analytics.
Tracks user behavioral patterns to detect anomalies.
Supports cohort-based analysis for risk segmentation.
Not specifically applicable.
Not specifically applicable.
Indirectly supports by improving compliance efficiency and reducing fraud losses.
Sumsub provides support via email, phone, live chat, and dedicated account managers.
Offers 24/7 technical and business support for clients.
Provides multi-tiered support levels to address different client needs.
Supports remote diagnostics to troubleshoot issues quickly.
Offers onsite support where needed, primarily for enterprise clients.
Uses ticketing system for issue tracking and resolution.
Provides SLA guarantees to ensure uptime and response times.
Offers priority support options for premium clients.
Assigns dedicated account and technical managers for key clients.
Provides comprehensive migration assistance for onboarding and system transitions.
