Sumsub is a company specializing in automated identity verification and compliance solutions primarily for iGaming and gambling operators. Their Responsible Gaming Compliance tool helps operators monitor and promote safe gambling practices using advanced behavior monitoring, transaction analysis, and automated alerts. The platform aims to reduce risks such as problem gambling, fraud, and regulatory non-compliance.
Software developer and platform provider focusing on identity verification, compliance, and responsible gaming tools.
The primary purpose is to provide iGaming operators with automated tools for responsible gaming compliance, player protection, and fraud prevention, targeting online gambling and betting platforms worldwide.
Online casino, sportsbook, and broader online gambling verticals.
Operates primarily on a B2B model, delivering compliance and verification solutions to gambling operators and platforms.
Sumsub uniquely offers a fully automated responsible gaming compliance solution with AI-driven player behavior monitoring, flexible rule-based systems, pre-setup regulatory rule bundles for multiple jurisdictions, and integration of identity verification and transaction monitoring in one platform.
Sumsub
Founded in 2015.
Registered primarily in the United Kingdom, with a global operational presence.
Main offices located in London and other international locations supporting global compliance operations.
Approximately 10 years on the market.
Development and operations team estimated to be several hundred employees, supporting large-scale compliance solutions.
Supports multiple languages including English, Spanish, Russian, Arabic, Chinese, and other major global languages.
Offers extensive regional localization including document verification and compliance rule sets tailored to over 220 countries and territories.
To make online platforms safer by delivering cutting-edge automated solutions that ensure regulatory compliance and promote responsible gaming worldwide.
Privately held company.
Sumsub holds various industry certifications including ISO 27001 for information security and compliance recognitions from regulatory bodies and industry associations.
Member of the European Gaming and Betting Association (EGBA) and partners with multiple global regulatory and compliance initiatives.
Key milestones include launching automated responsible gaming solutions, integration of AI for player behavior, expansion into global markets, and implementing real-time transaction monitoring systems.
No publicly confirmed plans for IPO; operates funded through private investment rounds.
Offers partner programs for integrators and resellers focusing on compliance technology and SaaS solutions.
Supports responsible gambling with tools for self-exclusion, player monitoring, deposit and betting limits, behavioral alerts, and vulnerability checks.
Adheres to standard environmental policies common in the technology sector, focusing on sustainable IT practices.
Provides training and certification for operator teams to optimize compliance workflows and understand responsible gaming regulations.
Focus on expanding AI-driven compliance automation, enhancing real-time player monitoring, and broadening geographic and regulatory coverage.
Plans to expand further into regulated markets in the US, Europe, Asia, and Latin America.
Dedicated R&D teams focus on AI, machine learning, identity verification, and behavioral analytics technologies.
Embraces AI, machine learning, automation, cloud computing, and big data analytics in its product development.
Supports innovation by integrating new compliance technologies and collaborating with industry startups on responsible gaming.
Recognized as one of the market leaders in automated identity verification and responsible gaming compliance solutions globally.
Competitors include Onfido, Jumio, iovation, and other regulated-focused KYC and responsible gaming compliance providers.
Combines identity verification with responsible gaming monitoring in a fully automated, AI-powered platform, offering faster onboarding and regulatory compliance.
Serves global markets with focus on Europe, North America, Asia-Pacific, and emerging regulated territories.
Online gambling operators, sportsbooks, casinos, and other gaming platforms requiring compliance and safe gambling tools.
Offers white-label solutions enabling partners to integrate Sumsub’s compliance technology under their brand.
Flexible pricing models usually based on transaction volume, number of verifications, and feature usage.
Leverages thought leadership in compliance, partnerships, compliance events, and digital marketing targeting iGaming operators.
Works through direct sales and a network of authorized partners and integrators.
Not applicable, as Sumsub does not provide games but compliance tools integrated with operators’ platforms.
Not applicable for games; focused on compliance monitoring across all gambling verticals.
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Provides customizable compliance rule settings for operators but no player-side game personalization.
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Supports multi-currency player verification and compliance monitoring.
Supports real-time currency and geolocation validation in compliance workflows.
Supports crypto transactions monitoring and compliance measures for gambling operators.
No publicly disclosed integration with blockchain technology.
Cloud-based SaaS platform with advanced AI and machine learning backend.
Fully supports cloud deployment.
Compatible with modern containerization technologies including Docker and Kubernetes.
Uses scalable database technologies, specifics not publicly disclosed.
Built on microservices architecture for scalability and modularity.
Provides APIs for seamless integration into operator platforms.
Supports RESTful APIs for integration.
GraphQL support not publicly confirmed.
Supports JSON and XML data exchange formats.
Supports real-time updates and alerts for compliance monitoring.
Uses secure HTTPS and WebSocket protocols for communications.
Supports WebSocket for real-time notifications and monitoring.
Designed for efficiency; moderate bandwidth requirements for cloud-based SaaS operation.
Supports data caching mechanisms for performance optimization.
Integration with CDN services for global coverage likely, specifics not publicly detailed.
Supports load balancing for high availability.
Offers automatic scaling capabilities in cloud deployment.
Integrates internal monitoring systems for platform health.
Centralized logging supported for audit and compliance.
Built-in analytics for player behavior and compliance reporting.
No direct references to A/B testing features.
Provides sandbox environments for client testing.
API versioning is supported for backward compatibility.
Provides SDKs and developer documentation for integration.
SDKs available in major languages including JavaScript, Python, and Java.
Automated testing systems are part of their development process.
Uses continuous integration and deployment tools.
Supports blue-green deployment strategies.
Supports rollback for deployments.
Includes performance monitoring of platform services.
No specific public mentions, likely employed internally.
Uses profiling tools for optimization.
No public information on hot-swapping support.
Cloud-based, minimum local hardware requisites for users' devices.
Supports multi-tenancy for operators managing multiple brands.
Supports large-scale concurrent users typical for global operators.
Supports horizontal scaling in cloud infrastructure.
Designed for low latency in real-time transaction and behavior monitoring.
Operates globally with redundant geographic cloud infrastructure.
Offers robust disaster recovery systems and geographic redundancy.
Not a game provider; no direct involvement in RNG or provably fair algorithms.
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Supports zero-downtime updates for compliance platform.
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Platform accessible cross-platform via web.
Interface optimized for desktop and mobile browsers.
No offline mode support; real-time data essential.
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Integrates with multiple third-party verification and compliance services.
Supports integration with casino management systems for compliance workflows.
Integrates with payment gateways for transaction monitoring.
Supports CRM integrations for player management.
Integrates with marketing tools to help monitor promo abuse.
Affiliate system integration supported for fraud detection.
Integrates with business intelligence tools for reporting.
Provides compliance and regulatory reporting integrations.
Supports multiple user registration verification methods including ID scanning and biometric liveness checks.
Supports two-factor authentication for increased security.
Full KYC system including identity, age, and address verification.
Fully automated document verification using AI.
Supports robust age verification systems including document and biometric methods.
Provides precise geolocation verification to comply with jurisdictional restrictions.
Supports player self-exclusion and monitoring adherence.
Supports configurable deposit and betting limit monitoring.
Supports player cooling-off period enforcement.
Advanced player behavior monitoring using AI and rule-based systems.
Automated suspicious activity alerts generation.
Not directly involved in VIP program management.
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Supports player segmentation for risk profiling.
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Tools available to monitor fraudulent bonus abuses.
Fraud detection and monitoring support for referral systems.
Supports fraud detection in affiliate marketing.
Integration support with CRM systems.
Supports monitoring to prevent abuse in email marketing campaigns.
Supports SMS notifications integration for compliance alerts.
Supports push notifications for real-time alerts.
Provides compliance-related complaint monitoring tools.
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Provides multi-level technical support for clients.
Offers multilingual support for operators and end-users.
Maintains a knowledge base for self-service on compliance topics.
Supports liveness video verification for identity checks.
Enables automated account blocking based on behavioral red flags.
Supports temporary account freezing for risk mitigation.
Supports secure password recovery workflows.
Fully compliant with GDPR for user data protection.
Supports user data deletion rights per GDPR.
Supports user data export functionalities.
Integrates with various payment systems globally.
Supports monitoring of bank transfer transactions for compliance.
Supports cryptocurrency payment monitoring and compliance.
Supports e-wallet transaction monitoring.
Supports compliance with mobile payment methods.
Supports prepaid card transaction monitoring.
Supports instant deposit monitoring.
Supports scheduled deposit monitoring.
Supports withdrawal monitoring for compliance.
Supports automated withdrawal process checks.
Supports monitoring and enforcement of deposit and withdrawal limits.
Supports multi-currency compliance verification.
Supports automated currency conversion checks for compliance.
Supports handling of simultaneous fiat and crypto transactions.
No public information on DeFi protocol integration.
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Provides integrated AML systems with transaction screening and regulatory reporting.
Automated transaction screening for suspicious patterns.
Integrates sanctions and PEP screening lists.
Supports suspicious activity reports to regulatory bodies.
Supports compliance with tax accounting related to transactions.
Supports automatic report generation.
Integration with tax system requirements is supported.
Supports transaction fee accounting.
Provides payment reconciliation tools.
Supports detection and handling of chargebacks fraud.
Advanced fraud detection capabilities for payments.
Supports 3D Secure authentication as part of payment security.
Provides credit risk-related behavioral analysis.
Not specifically supported.
No direct buy-now-pay-later integration reported.
Supports integration with corporate banking services for B2B clients.
Automated refund support within compliance workflows.
Holds industry-standard security certificates including ISO 27001.
Fully supports ISO 27001 compliance.
Aligns with PCI DSS requirements in payment security.
Fully GDPR-compliant with strong data protection.
Holds certifications required by multiple gambling commissions.
Not specifically noted as eCOGRA certified.
Not applicable since Sumsub is not a game provider.
Not applicable.
Undergoes regular security audits.
Supports penetration testing for security assurance.
No public bug bounty program information.
Implements robust data encryption at rest.
Fully encrypts data in transit using TLS.
Uses end-to-end encryption for sensitive processes.
Employs strong key management systems.
Supports Hardware Security Modules (HSM).
Integrates intrusion detection systems.
Provides DDoS protection services.
Uses firewall and Web Application Firewall (WAF) protections.
Supports rate limiting to prevent abuse.
Provides continuous security monitoring.
Integrates SIEM systems for security event management.
Supports automated incident alerting.
Maintains formal incident response procedures.
Implements backup and disaster recovery protocols.
Supports geographic redundancy for high availability.
Offers Recovery Time Objective (RTO) and Recovery Point Objective (RPO) guarantees.
Maintains business continuity plans.
Employs access control mechanisms.
Supports role-based access control.
Provides detailed audit trails for actions and changes.
Built-in analytics tools for compliance and operational metrics.
Supports real-time analytics.
Provides operator dashboards for monitoring and control.
Supports custom report generation.
Supports automatic report generation.
Supports scheduled reporting.
Supports exporting data in multiple formats including CSV, JSON, XML.
Offers data mining capabilities for compliance insights.
Implements predictive analytics for risk detection.
Uses machine learning in analytics.
Provides detailed player behavior analytics.
Supports cohort analysis for operator insights.
Supports lifetime value calculations.
Provides churn prediction analytics.
Includes tools to help operators optimize revenue within compliance.
Offers technical support via email, phone, and live chat.
Provides 24/7 technical support.
Multi-level support with escalation procedures.
Supports remote diagnostics for client issues.
Onsite support available upon request in select locations.
Supports comprehensive ticketing system for issue management.
Provides service level agreements with uptime and support guarantees.
Offers priority support for key clients.
Dedicated account and support managers for enterprise clients.
Provides migration assistance to new clients transitioning from legacy systems.
