Upgaming is a global enterprise iGaming software provider specializing in a scalable and customizable platform for online casinos, sportsbooks, and table games, offering access to a large game portfolio and integrated payment and management tools.
Upgaming acts as a game provider, software developer, and platform provider offering a full enterprise iGaming platform.
The platform is designed to enable tier 1 iGaming operators to launch and manage online casino, sportsbook, and table game operations with high scalability and integration.
Upgaming serves online casino, sportsbook, live casino, and mini-games verticals for digital operators.
Operates primarily on a B2B model, supplying platforms and software solutions to iGaming operators.
Combines turnkey and white-label solutions with extensive game aggregation (12,000+ titles), multi-currency and crypto payment integration, and an award-winning mini-games studio.
Upgaming
Established and active since approximately 2018.
Registered in jurisdictions with favorable iGaming licensing including Malta and Curacao.
Primary operational presence in Malta with globally distributed development and support teams.
Approximately 7 years on the iGaming market.
Over 50 developers on the mini-games division; overall development team size larger.
Supports multiple languages including English and major European and Asian languages.
Offers localization capabilities including multi-currency, multi-language, licensing compliance, and market-specific promotions.
To provide innovative, scalable technology empowering operators to deliver superior gaming experiences and operational efficiency.
Privately held company.
Winner of Best Crash Game of the Year at the 2023 SiGMA Europe Awards for its mini-games.
Likely members of key iGaming industry associations supporting compliance and best practices.
Mini-games launch in 2018, expansion to 30+ mini-games, growth of platform to aggregate 12,000+ games by 2025.
No publicly disclosed IPO or investment plans.
Offers partner and affiliate programs for integrators including CRM and affiliate system integration.
Provides risk management tools and complies with jurisdictional responsible gambling regulations.
Adopts sustainable practices in data center usage and organizational policies as per industry norms.
Provides operator training covering compliance, marketing, and platform use; specifics not publicly detailed.
Focus on mini-games innovation, platform scalability, crypto payment integration, and analytics enhancements.
Plans expansion in regulated jurisdictions globally utilizing MGA and Curacao licenses.
Maintains dedicated R&D for platform, mini-games, sportsbook features, and integrations.
Embraces API-driven integration, cloud scalability, multi-device compatibility, real-time analytics, and crypto gaming.
No specific startup programs disclosed; the innovative mini-games studio suggests openness to creative projects.
Positioned as a significant player among tier 1 iGaming enterprise platform providers.
Evolution Gaming, Playtech, Scientific Games, SG Digital, BetConstruct.
Large game aggregation, turnkey and white-label flexibility, multi-currency and crypto payments, and innovative mini-games content.
Operates in global regulated markets, notably Malta and Curacao licensed regions.
Tier 1 iGaming operators requiring scalable, customizable platforms with extensive game libraries.
Provides white-label solutions for rapid branded market entry with customization.
Typically revenue share or licensing fees based on modules and operator size; specifics not public.
Leverages affiliate systems, CRM, bonuses, influencer campaigns, and SEO for operator support.
Direct B2B partnerships with operators and system integrators.
Over 12,000 games aggregated, including proprietary mini-games.
Slots, table games, live casino, mini-games, and sportsbook markets.
Supports live dealer functionality integrated via third-party providers.
No confirmed VR/AR games support.
Supports tournaments and competitions integrated with VIP and bonus systems.
Likely supported; no specific public confirmation.
Generally supported for table games and tournaments; specifics not detailed.
Common in live casino and multiplayer formats; no specific details.
Industry-standard private table support likely but not confirmed.
Typically supported in card games; no Upgaming specifics.
Standard achievement and rewards systems common; no specifics.
Includes gamification elements such as levels and rewards integrated with CRM.
Extensive UI/UX customization available for operators.
Support for different game speeds typical but not explicitly detailed.
Common in slots; assumed available.
Support for player game history expected but not explicitly confirmed.
Replay for dispute resolution is industry best practice; no Upgaming specifics.
Supported with fiat and cryptocurrencies fully integrated.
Real-time currency conversion integrated.
Cryptocurrency gaming supported fully.
No explicit blockchain integration beyond crypto payments.
Web-based, scalable, multi-device compatible platform.
Likely cloud deployment support though not explicitly detailed.
No public confirmation; enterprise platforms often utilize Docker/Kubernetes.
Supports scalable relational and NoSQL databases typically.
Likely supports microservices architecture for scalability.
Provides extensive APIs for integration with games, payments, and back-office.
RESTful API supported.
No explicit information on GraphQL support.
Supports JSON, XML for data exchange.
Supports real-time updates on game state and odds.
Uses HTTPS and likely WebSocket for secure real-time communication.
Presumed supported for real-time gaming.
Optimized for efficient bandwidth and low latency.
Data caching implemented for performance.
Content delivery networks supported for global access.
Load balancing mechanisms deployed.
Supports automatic scaling for demand.
Integrated performance and security monitoring.
Centralized logging for security and troubleshooting.
Built-in analytics for operator insights.
A/B testing likely supported for optimization.
Provides sandbox environments for development and testing.
API versioning supported to maintain compatibility.
Provides various tools including SDKs and documentation.
Likely includes SDKs in JS, C#, and Java.
Automated testing integrated.
Supports continuous integration and deployment.
Supports blue-green deployment for zero downtime.
Rollback capability present for deployments.
Integrated performance monitoring tools.
Likely supported for debugging.
Include profiling for performance tuning.
Hot-swapping support not confirmed.
Supports cloud or dedicated hardware.
Multi-tenancy supported for multiple operators.
Supports large concurrent user volumes for tier 1 operators.
Horizontal scaling capabilities implemented.
Optimized for low latency, critical for live and sportsbook.
Supports geographic distribution via cloud/CDN.
Disaster recovery and backup systems implemented.
Provably fair algorithms common; not explicitly confirmed.
Custom games creation supported, especially via Upgames mini-games studio.
White-label games solutions available.
Tools for promotions, bonuses, and affiliate campaigns included.
Supports seasonal content and events.
Enables zero-downtime updates using deployment methods.
RTP configuration typical; no explicit data.
Slot volatility control standard.
Cross-platform support via HTML5 for desktop, mobile, tablet.
Optimized for different screen sizes.
Offline mode generally unsupported.
No explicit Unity or Unreal integration.
Full HTML5 support.
Supports third-party integrations with games, payment, and CRM.
Casino management system integration supported.
Integrated with major payment gateways including crypto.
Fully integrated CRM systems.
Marketing tools broadly integrated.
Comprehensive affiliate program support.
Business intelligence tools integrated.
Compliance reporting standard; specifics not detailed.
Supports email, social login, and KYC registration methods.
Supports two-factor authentication.
KYC identity verification integrated.
Automated document verification likely included.
Age verification integrated.
Geolocation verification to ensure lawful play.
Player self-exclusion systems implemented.
Configurable deposit and betting limits.
Cooling-off period support included.
Player behavior monitored for risk and fraud.
Suspicious activity alerts supported.
VIP programs supported.
Personal managers typically provided through operators.
Player segmentation functionality available.
Loyalty point accumulation systems integrated.
Supports personalized bonuses.
Referral systems included.
Affiliate programs fully supported.
Integrated CRM systems.
Email marketing tools supported.
SMS notifications included.
Push notifications supported.
Complaint and ticketing systems in place.
Live chat customer support integrated.
Multi-tier support system.
Multilingual support provided.
Knowledge base for self-service support.
Video verification not explicitly supported.
Account blocking systems implemented.
Temporary freezing of accounts supported.
Password recovery systems available.
Fully GDPR compliant.
Supports user data deletion rights.
User data export supported.
Payment systems including fiat, crypto, bank transfers, and e-wallets integrated.
Bank transfer support available.
Cryptocurrency payments fully supported.
E-wallet payment options integrated.
Mobile payment methods supported.
Prepaid card support available via gateways.
Instant deposit functionality included.
Scheduled deposits uncommon; no specific data.
Fast withdrawal systems provided.
Automated withdrawal processing implemented.
Deposit and withdrawal limits configurable.
Full multi-currency support enabled.
Real-time automatic currency conversion supported.
Supports simultaneous fiat and crypto transactions.
No explicit DeFi protocol integration.
No support for crypto staking.
No escrow system indicated.
No public multi-signature crypto payment support.
Anti-money laundering systems integrated.
Automatic transaction screening supported.
Sanctions list integration included.
Suspicious activity reporting supported.
Tax accounting system integrated.
Automatic report generation supported.
Tax system integration likely.
Transaction fee accounting supported.
Payment reconciliation system in place.
Chargeback handling supported.
Fraud detection integrated for payment security.
3D Secure authentication supported.
Credit risk assessment tools likely included.
Installment payments generally not supported.
Buy-now-pay-later services not supported.
Corporate banking support for B2B clients available.
Automated refund systems implemented.
Holds PCI DSS certification.
No explicit ISO 27001 certification stated.
PCI DSS certification maintained.
GDPR compliance ensured.
Licensed under Malta Gaming Authority and Curacao jurisdictions.
No eCOGRA certification publicly noted.
No GLI testing certifications publicly noted.
No iTech Labs certification indicated.
Regular security audits conducted.
Penetration testing support provided.
No public bug bounty program information.
Data encryption at rest supported.
Data encryption in transit supported.
End-to-end encryption supported.
Key management system implemented.
Hardware security modules likely supported.
Intrusion detection systems in place.
DDoS protection supported.
Firewall and WAF protections enabled.
Rate limiting support provided.
Security monitoring systems integrated.
SIEM integration likely implemented.
Automatic alerts for incidents enabled.
Incident response procedures supported.
Backup and disaster recovery systems in place.
Geographic redundancy support enabled.
Recovery time and point objectives defined in SLAs.
Business continuity planning implemented.
Access control systems configured.
Role-based access control supported.
Comprehensive audit trails maintained.
Built-in analytics tools available.
Real-time analytics supported.
Operator dashboards provided.
Custom report generation supported.
Automatic report generation supported.
Scheduled reporting supported.
Multiple data export formats supported including CSV, XML, JSON.
Data mining functionality supported.
Predictive analytics availability.
Machine learning analytics integration.
Player behavior analytics supported.
Cohort analysis supported.
Lifetime value calculations supported.
Churn prediction support available.
Revenue optimization tools integrated.
Technical support via ticketing, live chat, and account managers.
24/7 technical support availability.
Multi-level support system in place.
Remote diagnostics available.
On-site support availability typical but not specifically confirmed.
Ticketing system operational.
Service level agreements ensure uptime and support quality.
Priority support offered for critical clients.
Dedicated support managers available.
Migration assistance provided to onboard new operators.
