Vivo Gaming is a live dealer casino software provider specializing in real-time live dealer table games such as roulette, baccarat, blackjack, and poker. The company provides proprietary streaming technology from multiple international studios offering immersive gaming experiences. It serves online casinos and land-based operators seeking high-quality live dealer solutions with multilingual and mobile-compatible platforms.
Live dealer game provider and software developer offering a full live casino software platform including proprietary live streaming, RNG games, API integration, and white-label solutions.
To deliver immersive, interactive live dealer casino solutions targeting online and land-based casino operators worldwide to enhance player engagement and operational flexibility.
Services include live online casino, land-based casino integration, RNG casino games, and sports betting support in select markets.
Operates on a B2B basis, supplying live dealer platforms, white-label solutions, and integration services to casinos and iGaming operators globally.
Proprietary multi-studio live streaming technology; multilingual, mobile-optimized interfaces; chroma key branded tables; integrated land-based casino floor streaming; robust back-office tools; flexible white-label offerings.
Vivo Gaming
2010
Registered in Costa Rica and Seychelles; holds gaming licenses from Curacao, Isle of Man, and Bulgarian authorities.
Offices and studios in Costa Rica, Philippines, Colombia, Uruguay, Bulgaria, Georgia, Seychelles, Lithuania, Miami, London, Malta, Buenos Aires, Bogotá, São Paulo, Montevideo.
Over 15 years in the market since 2010, continuously developing live dealer gaming solutions.
Approximately 100 to 200 employees including developers, dealers, technical and corporate staff.
Supports multiple languages including English, Spanish, Portuguese, and Turkish for global market reach.
Provides comprehensive localization with multilingual support, region-specific studios, and compliance tailored for Latin America, Europe, and Asia.
Deliver innovative, high-quality live dealer casino solutions worldwide by integrating technology and maintaining player engagement and fairness.
Privately held company, not publicly traded.
Awarded Best Live Casino Supplier at ERG Awards 2022; holds GLI certification; licensed by Curacao, Isle of Man, and Bulgaria Gambling Authorities.
Participates in gambling regulatory bodies and certification organizations like GLI; specific association memberships not publicly detailed.
Launch of multiple global studios; GLI game certifications; expansions into Latin America; licenses from Curacao and Isle of Man; introduction of branded chroma key tables and mobile live solutions.
No publicly available information on IPO plans or active pursuit of public investment.
Offers white-label platforms, API integrations, turnkey solutions, and studio hosting for integration partners.
Integrates self-exclusion, betting limits, and compliance with responsible gambling regulations within platforms.
Practices typically include energy-efficient operations in data centers and studios but no specific disclosures available.
Dealer and staff certification and training programs ensure regulatory compliance and operational excellence.
Plan to expand global footprint and localized studios, enhance mobile solutions, adopt emerging technologies, and develop new live dealer features and promotional tools.
Active expansion in Latin America and plans for further growth especially in Brazil, Europe, and Asia.
Dedicated R&D teams focus on streaming technology, multilingual support, platform and game development.
Incorporates mobile optimization, HD video streaming, chroma key for customization, API-driven architecture, and cloud/hybrid hosting solutions.
No verified specific support for startups or innovation projects documented.
Significant presence in Latin American live dealer niche with growing footprint globally.
Evolution Gaming, Playtech Live, Pragmatic Play Live, Authentic Gaming, SuperSpade Gaming.
Proprietary streaming tech, multi-lingual & mobile interface, branded tables, global studios, flexible white-label & integration options.
Serves Latin America, Europe, Asia, and North America with distributed studios and offices.
Online and land-based casino operators, platform integrators, and white-label partners.
Provides customizable white-label live dealer casino solutions with mobile and multilingual support.
Typically licensing fees based on revenue share, platform fees, or fixed license costs; specific terms vary by contract.
Regional market focus, regulatory certifications, operator partnerships, industry events, and digital marketing channels.
Direct operator integrations, platform partnerships, white-label distributors, and reseller networks.
Basic package includes 20+ live dealer tables, expandable with custom content.
Live dealer table games (roulette, baccarat, blackjack, poker), RNG casino games, and slots via partners.
Full HD live dealer streaming with interactive multi-language chat and customizable dealer experiences.
No verified support for VR or AR-based games.
Promotional tournaments and competition tools integrated for player engagement.
Supports progressive jackpots via integration or internal solutions.
Multi-player support is standard for live dealer table games.
Player-to-player and player-to-dealer chat supported in live dealer games.
Enables creation of private or branded tables customized for specific operator needs.
Side bets supported in card games based on operator configurations.
No verified information on a native achievement or rewards system.
Basic gamification with tournaments and promotional tools, advanced native gamification not confirmed.
High personalization ability including brand customization and UI layout flexibility.
Supports variable game speeds according to operator and regional preferences.
Auto-play primarily for RNG slots; live dealer games do not have typical auto-play features.
Player and operator game history support for transparency and tracking.
No confirmed replay capability for disputed live dealer game situations.
Multi-currency support available to accommodate different operator market needs.
Real-time currency conversion generally handled by operator platforms integrated with Vivo Gaming.
No confirmed direct support for cryptocurrency gaming.
No verified blockchain technology integration.
Proprietary HD streaming platform supported by HTML5 client and API integrations.
No explicit confirmation on cloud deployment; hybrid or cloud architectures are common in the industry.
No verified information on use of containerization technologies such as Docker or Kubernetes.
Uses standard databases typical in iGaming platforms; no specific detail publicly available.
No public confirmation of microservices architecture adoption.
Provides APIs for seamless integration with operator platforms and back-office tools.
RESTful API support available as part of API offerings for operators.
No verified information on GraphQL support.
Supports widely used data formats like JSON and XML for integration and reporting.
Real-time game state updates and player interaction supported.
Utilizes standard gaming communication protocols optimized for live streaming and player actions.
WebSocket support is implemented for real-time communication in live dealer games.
Requires stable broadband with moderate to high bandwidth for HD streaming.
General data caching used to improve performance; no detailed specifics provided.
Likely CDN-supported for content delivery to reduce latency; no explicit data.
Load balancing implemented to ensure platform stability during high traffic.
Automatic scaling capability common in live casino platforms; specific Vivo confirmation unavailable.
Integrated real-time monitoring and alerting systems within management dashboards.
Centralized logging for security and operational diagnostics is standard industry practice.
Built-in analytics tools available for operators to analyze player activity and performance.
No explicit information on A/B testing capabilities for games or platform.
Supports sandbox environments for integration testing and operator trials.
API versioning typically supported to maintain stable integrations during updates.
Provides development and integration tools including APIs and back-office management systems.
No specific public SDKs for programming languages; integration via web-based APIs and HTML5.
Automated testing is industry best practice but no provider-specific information available.
Continuous integration/continuous deployment tools are common but no specific Vivo data found.
No confirmed data on blue-green deployment process usage.
Rollback capability present to maintain platform stability during updates.
Performance monitoring integrated to track streaming quality and platform responsiveness.
No information on distributed tracing support.
Built-in profiling and debugging tools are standard in software development.
Not a common feature in live streaming software; no confirmation available.
Requires high-performance servers, multiple cameras, low latency networking for studio and streaming setups.
Supports multi-tenancy allowing multiple operators to run branded instances simultaneously.
No official public limit available; platform designed to support thousands of simultaneous users.
Supports horizontal scaling to manage growing user loads and traffic spikes.
Optimized for low latency to ensure smooth and real-time dealer-player interaction.
Distributed global studios and server deployments for performance and redundancy.
Employs backup systems and failover procedures to ensure business continuity.
Provably fair algorithms primarily apply to RNG games; live dealer games rely on regulated fair play.
Offers custom live dealer game development and branded experiences tailored by operators.
Provides complete white-label live dealer casino platforms with customization.
Includes promotional tools like tournaments and bonus campaign management.
No public information on seasonal content support.
Strives for zero downtime during game and platform updates to preserve user experience.
Supports configurable RTP settings within legal regulatory requirements.
Slot volatility managed by slot game providers; not applicable to live dealer games.
Fully cross-platform offering with desktop, mobile, and tablet support via HTML5.
UI and games optimized for different screen sizes and orientations.
Offline mode is not available for live dealer games due to the streaming nature.
No public information on Unity, Unreal, or other game engine integration.
Full HTML5 support ensuring compatibility with modern browsers and devices.
Integrates with third-party RNG providers, payment gateways, and sports betting platforms.
Supports integration with casino management systems via APIs.
Payment gateway integration supported through partners and operator platforms.
CRM system integration capabilities are available to support marketing and customer management.
Supports integration of marketing tools like bonuses, campaigns, and affiliates.
Affiliate program integration available via operator ecosystems.
Business intelligence tools integration supported for operational and player analytics.
Compliance and regulatory reporting integrated to support jurisdictional requirements.
User registration handled by operators; platform supports standard processes.
2FA implementation managed by operators to enhance user account security.
KYC systems and identity verification managed by operators; platform enables integration.
Automated document verification performed by operators using third-party solutions.
Age verification mechanisms integrated at operator level for compliance.
Geolocation verification to enforce licensing and regulatory restrictions.
Player self-exclusion features supported and integrated into responsible gambling frameworks.
Deposit and betting limits configurable by operators within platform settings.
Cooling-off periods supported through operator responsible gambling policies.
Player behavior monitoring integrated for fraud and responsible gambling measures.
Alerts generated for suspicious activities as part of compliance.
Supports VIP player programs through loyalty and segmentation tools.
Personal manager assignment for VIPs handled by operators with platform support.
Player segmentation features available for targeted marketing campaigns.
Loyalty systems with points accumulation are supported through integration with operator CRM.
Personalized bonus management enabled for operator campaigns.
Referral systems depend on operator platform; integration supported.
Affiliate programs integrated within operator ecosystems.
CRM integration available to help operators manage players and marketing efforts.
Email marketing capabilities provided through operator platforms supported by Vivo Gaming.
SMS notification features depend on operator systems.
Push notifications managed by operators with platform integration.
Complaint and support systems are operator-provided; platform supports issue tracking.
Live dealer chat supported; operator customer support chat integration common.
Multi-level support models provided typically by operators and service providers.
Multilingual customer support offered through partners and operators.
Knowledge bases provided by operators; platform supports documentation hosting.
No verified data on video verification of identity or transactions.
Account blocking features available through operator controls for compliance.
Temporary account freezing tools supported at operator level.
Password recovery handled by operators with platform support.
Full GDPR compliance maintained for markets requiring data protection.
Supports rights for user data deletion as mandated by GDPR and similar laws.
User data export functionalities supported for compliance with data portability regulations.
Supports multiple payment methods integrated via operators, including cards, bank transfers, and e-wallets.
Bank transfers supported through integrated payment providers.
No direct cryptocurrency payment support; operator-dependent integration possible.
E-wallet payments supported through third-party payment providers.
Mobile payment acceptance supported via standard payment gateways.
Prepaid card acceptance available via payment partners.
Instantaneous deposit processing achievable through integrated payment methods.
Scheduled deposits subject to operator system capabilities.
Fast withdrawals enabled depending on operator processing and banking partners.
Automated withdrawal workflows implemented via operator payment systems.
Configurable deposit and withdrawal limits via operator back-office.
Wide multi-currency support catering to international markets.
Real-time currency conversion orchestrated by operators integrated with platform APIs.
No verified support for simultaneous fiat and cryptocurrency transactions.
No known DeFi protocol integration.
No information on cryptocurrency staking features.
No verified escrow system for transaction holding.
Multi-signature support for crypto payments not publicly reported.
AML compliance integrated within operator platforms supported by platform capabilities.
Automated transaction screening tools part of compliance systems.
Sanctions list integration typical within compliance frameworks.
Reporting for suspicious activities supported in line with regulation.
Tax accounting managed primarily by operators; platform data supports reporting.
Automated reporting features for compliance and operational purposes.
No direct tax system integration confirmed.
Fee accounting supported through operator platform integration.
Payment reconciliation features available to operators.
Chargeback procedures managed by operators and payment processors.
Payment fraud detection integrated at operator and gateway levels.
3D Secure authentication supported via payment partners.
Credit risk assessments handled by operators.
No verified installment payment support.
No Buy-Now-Pay-Later services integration found.
Corporate banking services provided at B2B client level through financial institutions.
Automated refund systems depend on operator policies and payment processors.
Holds GLI certifications, Isle of Man license, Curacao license, and Bulgarian gambling regulatory approvals.
No public evidence of ISO 27001 certification.
PCI DSS compliance is standard for payment data but no specific certification publicly stated.
Fully compliant with GDPR data protection regulations.
Licensed and regulated by Curacao, Isle of Man, and Bulgaria Gambling Authorities.
No certification from eCOGRA publicly available.
Games certified and tested by Gaming Labs International (GLI).
No iTech Labs certification found.
Regular internal and external security audits are standard but no specific data.
Penetration testing is conducted as part of security practices.
No publicly available bug bounty program information.
Data encryption at rest implemented per regulatory requirements.
Data in transit encrypted via industry standard secure protocols.
End-to-end encryption used especially for sensitive communications.
Uses key management systems to safeguard cryptographic keys.
No public details on hardware security module (HSM) support.
Intrusion detection systems deployed to protect infrastructure.
DDoS protection mechanisms implemented to maintain uptime.
Uses firewall and Web Application Firewall protections for security.
Rate limiting controls to prevent abuse are standard.
Continuous security monitoring systems in place.
Security Information and Event Management (SIEM) integration likely standard.
Automated incident alerting is part of operational security.
Incident response plans support quick mitigation of security events.
Backup and disaster recovery systems ensure data integrity and availability.
Geographic redundancy employed to enhance resilience and service continuity.
Recovery Time Objectives and Recovery Point Objectives set according to business needs.
Business continuity plans in place to maintain service during disruptions.
Access control mechanisms implemented for platform and data security.
Role-based access control ensures users have properly scoped permissions.
Complete audit trails maintained for transaction and operation compliance.
Provides operators with integrated analytical tools for monitoring and decision-making.
Real-time analytics functionality included for operational and player behavior oversight.
Offers comprehensive dashboards for operators to manage games and monitor KPIs.
Customizable reports available for operations, compliance, and marketing insights.
Automated reporting features for compliance and operational purposes.
Scheduling of report generation and delivery supported.
Supports exporting data in formats like CSV, XML, and JSON for integration ease.
Enables data mining functionalities to analyze player and game patterns.
Predictive analytics tools are beginning to be integrated in iGaming but no Vivo-specific data.
Machine learning augmented analytics explored in industry; no specific Vivo Gaming info found.
Analytics on player behavior available to operators for marketing and compliance.
Cohort analysis supported to segment players and optimize engagement.
Lifetime value calculations available for player segmentation and marketing strategies.
Churn prediction analytics are used industry-wide; no specific data for Vivo.
Operator tools include revenue optimization features based on analytics.
Provides technical support by email, phone, and live chat.
24/7 technical support availability is typical; no explicit confirmation found.
Multi-level support systems common for enterprise-grade providers.
Supports remote diagnostics for faster issue resolution.
Onsite support options may be available, especially for studios.
Issue tracking via ticketing system is standard.
SLAs with uptime and support quality guarantees usually provided.
Priority support services often offered for key clients.
Dedicated account and support managers typically assigned to important clients.
Migration assistance from legacy or other systems is part of integration services.
