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Short description

Wazdan is an innovative iGaming software provider specializing in developing high-quality, engaging casino games with unique customizable features to enhance player experience and operator revenue. The company focuses on delivering omni-channel and cross-platform HTML5 games designed for flexibility and performance.

What type of casino software is this product (online casino platform, land-based casino management, sportsbook, etc.)?

Wazdan operates as a game provider and software developer within the iGaming sector, delivering casino game content and player management tools.

What is the primary purpose and target market of this product?

The primary purpose of Wazdan's products is to supply online casino operators with versatile, player-centric casino games and promotional tools that drive player engagement, retention, and revenue growth across regulated markets worldwide.

Which specific gambling verticals does this product serve?

Wazdan serves the online casino vertical predominantly, offering slots, table games, video poker, and integrated promotional tools; there is a focus on online gambling rather than land-based or sportsbook verticals.

Is this product designed for B2B or B2C operations?

Wazdan follows a B2B business model, supplying games and software solutions to casino platforms, operators, and aggregators rather than directly operating a consumer-facing service.

What makes this product unique in the market?

Wazdan is uniquely known for its patented Volatility Levels™ allowing players to choose game risk profiles, alongside features such as Ultra Fast Mode, Energy Saving Mode, Unique Gamble Feature, and innovative promotional tools like Mystery Drop™ that enhance player engagement and operator KPIs.

What is the name of the company that developed this product?

Wazdan Ltd.

In what year was the company founded?

Wazdan was founded in 2010.

In which countries is the company registered?

The company is registered primarily in Malta.

Where is the main office located and are there regional offices?

Wazdan’s primary office location is Malta, with a presence in Eastern Europe as part of their development hubs.

How many years has this product been on the market?

Wazdan has been active in the iGaming market for approximately 15 years since its foundation in 2010.

How many employees work on this product's development?

Wazdan employs around 88 staff members, including a dedicated development team.

What languages is this product's interface available in?

Wazdan’s products and interfaces support over 30 languages to cater to diverse global markets.

Does this product support localization for different regions?

The company offers extensive regional localization capabilities including multiple currencies, languages, and compliance adaptations for wide geographic coverage.

What is the company's mission and philosophy?

Wazdan’s mission is to engineer the world’s most rewarding casino game experiences through innovation, customization, and delivering exceptional value to operators and players.

Is the company publicly traded or privately held?

Wazdan operates as a privately owned company.

What awards and certifications has this product received?

Wazdan has received industry awards such as the CasinoBeats Game Developer Award for features like Mystery Drop™ and holds multiple European trademarks on unique features.

Does the company participate in professional gambling industry associations?

Wazdan participates in key industry associations and complies with regulatory bodies relevant to online gambling software providers, although specific membership details are not publicly detailed.

What are the main milestones in this product's development history?

Key milestones include launching the patented Volatility Levels™, expanding a portfolio to over 200 HTML5 games, launching innovative promo tools like Mystery Drop™, and forming strategic partnerships with major industry platforms.

Are there plans for IPO or investment attraction for the company?

There is no publicly verified information on current IPO or external investment plans for Wazdan.

Does the company offer partner programs for integrators?

Wazdan offers partner programs that include integrator support with dedicated account managers, API integration assistance, and advanced customizable promo tools.

What is the company's corporate social responsibility approach?

Wazdan supports responsible gaming through ethical game design and collaborates with operators to ensure compliance with social responsibility standards.

Does the company support responsible gambling initiatives?

The company integrates responsible gambling principles by providing features that support player control, including configurable limits and voluntary exclusion options managed via operators.

What environmental standards does the company follow?

No specific data on environmental policies is publicly available; industry standard practices encourage companies to adopt energy-efficient development and corporate sustainability policies.

Does the company offer training and certification programs for users of this product?

Wazdan provides training and onboarding support to partners via dedicated account managers and technical teams to facilitate game integration and promo tool usage.

What is the product development strategy for the next 5 years?

Wazdan’s development strategy focuses on continuous innovation in game mechanics, further enhancing player customization features, expanding promotional tools, and adopting emerging technologies to maintain competitive advantage.

Are there plans to expand this product to new geographical markets?

The company plans to expand further into regulated markets globally, leveraging partnerships with aggregators and operators to access new jurisdictions.

Does the company have research and development departments?

Wazdan has dedicated research and development teams focused on game design, software performance optimization, and innovative player engagement features.

Does the company support startups and innovative projects?

There is no verified information about Wazdan providing direct startup support or incubator programs.

What is this product's market share in its segment?

Wazdan commands a growing share of the mid-tier online casino game provider market, recognized for its innovation and strong operator relationships, but is smaller compared to top-tier providers.

Who are the main competitors of this product?

Primary competitors include industry peers like NetEnt, Play’n GO, Pragmatic Play, Relax Gaming, and Microgaming.

What is this product's competitive advantage?

Wazdan’s competitive advantages are its patented Volatility Levels™, unique gameplay features, innovative promotional tools, and seamless cross-platform performance.

Which geographical regions does this product currently serve?

Wazdan’s games and software are distributed globally, with strong representation in Europe, Latin America, and regulated markets like the UK, Malta, and parts of the Americas.

What is the target customer profile for this product?

Target customers include online casino operators, gaming platforms, and aggregators seeking engaging, customizable, and technically advanced casino game content.

Does this product offer white-label solutions?

There is no specific public information confirming white-label gaming platform solutions offered by Wazdan; the company primarily focuses on content and integration APIs.

What is the pricing model for this product?

Wazdan typically operates on a licensing fee or revenue share model with operators, common in iGaming, though exact pricing details are confidential and customized per partnership.

Does this product offer flexible licensing options?

Flexible licensing options are generally available, including game studio licensing and API access for integration with multiple operator platforms.

What is the go-to-market strategy for this product?

Wazdan uses industry partnerships, presence at trade shows, strategic integrations with aggregators, dedicated account management, and promo tools to reach operators and increase adoption.

Does the company have reseller or distributor networks for this product?

Wazdan leverages aggregator platforms, direct operator integrations, and reseller partnerships to distribute its game portfolio globally.

How many games are included in this product's basic package?

Wazdan’s base portfolio includes over 200 HTML5 casino games covering slots, video poker, and table games.

What types of games does this product support (slots, table games, live dealer, etc.)?

The company supports a variety of games including slot machines, classic table games like blackjack, roulette, poker, and video poker.

Does this product support live-dealer functionality?

Wazdan does not provide live dealer game functionality; focus remains on RNG-based digital casino games.

Is there support for VR/AR games in this product?

There is no verified support or development of VR/AR games by Wazdan at present.

Does this product support tournaments and competitions?

Wazdan supports tournaments and competitions through its promotional tools that can be configured by operators.

Is there a progressive jackpot system in this product?

Some games feature progressive jackpot mechanics, including bonus features like Hold the Jackpot™.

Does this product support multiplayer gaming?

No direct multiplayer gaming support is specified; games are primarily single-player focused.

Are there social features in this product's games?

Wazdan incorporates gamification elements and social-style promotions to improve player interaction indirectly.

Does this product support player chat functionality?

There is no direct player chat functionality integrated into Wazdan games.

Is there ability to create private tables in this product?

Private tables are not applicable as the company does not provide live dealer or multiplayer table games.

Does this product support side-bets in card games?

Side bets are not broadly noted as part of Wazdan’s game features.

Is there an achievement and rewards system in this product?

Wazdan games support achievement and reward systems through configurable gamification in promotions.

Does this product support gamification (levels, experience, badges)?

The company has invested in gamification mechanisms such as levels, badges, and mystery drop promotions.

Is there ability to personalize gaming interface in this product?

Interface personalization is supported via configurable volatility levels and game speed settings adjustable by players.

Does this product support different game speeds?

Wazdan supports multiple game speeds including Ultra Fast Mode for accelerated play.

Is there auto-play functionality for slots in this product?

Auto-play functionality is standard in Wazdan’s slot games for streamlined gameplay experience.

Does this product support game history for players?

Players generally have access to game history through operators; specific support is dependent on platform integration.

Is there replay functionality for disputed situations in this product?

Standard game replay for dispute resolution is often managed by operators; not specifically highlighted by Wazdan.

Does this product support multiple currencies in games?

Wazdan supports all major currencies within their games for global accessibility.

Is there real-time currency conversion in this product?

Real-time currency conversion is typically handled at the platform/operator level rather than embedded directly in games.

Does this product support cryptocurrency gaming?

No clear evidence of explicit cryptocurrency gaming support is publicly confirmed.

Is there blockchain technology integration in this product?

Wazdan does not currently integrate blockchain technology into its game portfolio.

What technological platforms is this product based on?

Wazdan games are built on HTML5 technology, optimized for seamless integration with various online casino platforms.

Which operating systems does this product support?

Compatibility covers all major operating systems including Windows, macOS, iOS, and Android due to HTML5 base.

Does this product support cloud deployment?

Wazdan products support cloud deployment managed by operator platforms; the company provides API and integration tools.

Is this product compatible with containerization technologies (Docker, Kubernetes)?

No verified information on specific use or support of containerization like Docker or Kubernetes.

Which databases does this product support?

Database support is typically managed by platform providers; Wazdan focuses on game content and APIs.

Does this product support microservices architecture?

No public data confirms microservices architecture in Wazdan’s platform offerings.

What APIs does this product provide for integration?

Wazdan offers robust API integration for game deployment, player management, and promotional tools.

Does this product support RESTful API?

RESTful API support is available for easy integration with operator platforms.

Is there GraphQL support in this product?

No public information available regarding GraphQL API support.

What data formats does this product support for exchange (JSON, XML, etc.)?

Common data exchange formats such as JSON and XML are supported for integration.

Does this product support real-time updates?

Real-time updates for promotions and game state are supported via API connections.

Which communication protocols does this product use?

Communication typically involves HTTP/HTTPS protocols for web-based APIs.

Does this product support WebSocket for online games?

WebSocket support for real-time game interaction is not specifically mentioned.

What are the network bandwidth requirements for this product?

Wazdan games are optimized for efficient bandwidth usage due to HTML5, including Ultra Lite Mode for faster loading.

Does this product support data caching?

Data caching for performance optimization is typically implemented at operator or platform level.

Which CDNs does this product support for content delivery?

Content delivery networks (CDN) support is standard practice via operator platform infrastructure.

Does this product support load balancing?

Load balancing is managed by operators/platforms rather than within Wazdan products directly.

Does this product support automatic scaling?

Autoscaling capabilities are generally part of platform/cloud infrastructure, not proprietary product features.

Which monitoring systems are integrated with this product?

Monitoring systems are usually integrated at the platform level for uptime and performance tracking.

Does this product support centralized logging?

Centralized logging is typically operator responsibility; no specific data on Wazdan’s offerings.

Which analytics systems are built into this product?

Wazdan integrates analytics tools for player behavior and game performance which operators can access.

Does this product support A/B testing?

A/B testing capabilities may be supported through operator platforms; no direct mention from Wazdan.

Is there ability to create sandbox environments in this product?

Wazdan provides sandbox environments to operators and partners for testing game integration and promos.

Does this product support API versioning?

API versioning is managed to ensure backward compatibility and smooth integration.

What development tools does this product provide?

Wazdan supports development via comprehensive SDKs and technical documentation for integration.

Does this product offer SDK for various programming languages?

SDKs are primarily available in common languages used in gaming platforms, such as JavaScript and REST API interfaces.

Does this product support automated testing?

Automated testing is part of Wazdan’s development cycle to ensure game quality and stability.

What continuous integration/deployment tools are available for this product?

Continuous integration and deployment tools are used internally though specific tools are not publicly disclosed.

Does this product support blue-green deployment?

No specific information available about blue-green deployment strategies.

Is there rollback capability in case of issues with this product?

Rollback mechanisms for updates are standard in software development but no explicit public detail for Wazdan.

Which performance monitoring systems are integrated with this product?

Performance monitoring tools are integrated internally and available to partners for quality assurance.

Does this product support distributed tracing?

No public information on distributed tracing support.

Are there built-in profiling tools in this product?

Profiling tools are used internally to optimize game performance.

Does this product support hot-swapping of components?

No specific mention of hot-swapping components in Wazdan products.

What are the hardware requirements for deploying this product?

Wazdan games require no special hardware beyond standard consumer devices supporting modern browsers.

Does this product support multi-tenancy?

Multi-tenancy is handled at operator platform level; no direct data on Wazdan implementation.

What is the maximum number of concurrent users this product can handle?

Maximum concurrent users supported depend on operator platform infrastructure rather than Wazdan software limits.

Does this product support horizontal scaling?

Scaling is managed by the hosting operator/platform environment.

What are the latency characteristics of this product?

Wazdan games are optimized for low latency with fast loading times via HTML5 and configurable modes.

Does this product support geographic distribution?

Wazdan supports global geographic distribution through multi-language, multi-currency, and compliance features.

Are there disaster recovery capabilities in this product?

Disaster recovery solutions are typically managed by operators; no specific Wazdan public info.

Does this product support provably fair algorithms?

Wazdan uses certified RNGs complying with regulatory standards, but explicit provably fair algorithms are not prominently advertised.

Is there ability to create custom games in this product?

Wazdan offers customizable game features but mainly produces proprietary original games rather than fully custom titles.

Does this product support white-label solutions for games?

No specific data on game white-label solutions; focus is on content provision.

Are there tools for creating promotional campaigns in games within this product?

Wazdan provides advanced promotional tools such as Mystery Drop™, network promotions, and gamification engines to boost player engagement.

Does this product support seasonal content?

Seasonal content and themed game releases are part of Wazdan’s game portfolio strategy to retain player interest.

Is there ability to update games without downtime in this product?

Zero-downtime updates are assumed industry best practice but no explicit information available.

Does this product support different RTP settings?

Wazdan allows some flexibility in RTP settings configured per operator agreement.

Is there a volatility system for slots in this product?

The patented Volatility Levels™ system allows players to select slot volatility, making it unique in the industry.

Does this product support cross-platform gaming (desktop, mobile, tablet)?

Wazdan games are fully cross-platform, supporting desktop, mobile, and tablet devices seamlessly via HTML5.

Is there optimization for different screen sizes in this product?

Games are optimized for all screen sizes and resolutions ensuring smooth UX on any device.

Does this product support offline mode for some games?

Wazdan games do not support offline play, as they require server connectivity.

Is there integration with game engines like Unity/Unreal in this product?

Wazdan titles are primarily developed using proprietary tools based on HTML5, not integration with Unity or Unreal.

Does this product support HTML5 for all games?

All Wazdan games are developed with full HTML5 support ensuring broad compatibility.

What third-party integrations does this product support?

Wazdan supports integration with multiple third-party aggregators and operators.

Does this product integrate with existing casino management systems?

Integration with casino management systems is supported via APIs provided to operators.

Are there payment gateway integrations available in this product?

Payment integrations are managed by operators; Wazdan games interface through casino platforms supporting diverse payment gateways.

Does this product support CRM system integrations?

CRM system integration is supported via API to help operators manage player relationships and promotions.

What marketing tools does this product integrate with?

Wazdan’s promo tools integrate with marketing platforms to drive player engagement and campaign effectiveness.

Does this product support affiliate system integrations?

Affiliate program integration support is provided indirectly via operator platforms.

Are there business intelligence tool integrations in this product?

Business intelligence tools integration is supported through analytics APIs.

Does this product support compliance and regulatory reporting integrations?

Compliance and regulatory reporting integrations are typically handled by operators; no direct Wazdan system reported.

What user registration methods does this product support?

User registration processes are managed by operators/platforms; Wazdan focuses on game and PAM system integration.

Does this product support two-factor authentication?

Security features such as 2FA are implemented at operator platform level.

Is there an identity verification system (KYC) in this product?

KYC verification systems are managed by casino platforms; Wazdan integrates with operator PAM modules.

Does this product support automated document verification?

Document verification is handled by operators or third parties, not directly by Wazdan.

Is there integration with age verification systems in this product?

Age verification tools are integrated by operators; no specific Wazdan proprietary solution.

Does this product support geolocation verification?

Geolocation checks are implemented by operator platforms according to licensing requirements.

Is there a player self-exclusion system in this product?

Self-exclusion options are supported through operator systems with Wazdan's PAM integration.

Does this product support deposit and betting limits?

Deposit and betting limits support are configured at the platform/operator level.

Are there cooling-off periods supported in this product?

Cooling-off periods are managed through operator responsible gaming tools.

Does this product support gaming behavior monitoring?

Behavioral analytics are supported via integrated operator tools; Wazdan provides data for analytics.

Are there alerts for suspicious activity in this product?

Alerts for suspicious activity are handled primarily by the platform’s AML systems.

Does this product support VIP programs?

VIP program support is implemented via operators; promo tools help drive engagement.

Are there personal managers for VIP players in this product?

Personal manager services for VIP players are provided by operators.

Does this product support player segmentation?

Player segmentation functionality is supported via analytics integration with Wazdan's PAM systems.

Is there a loyalty system with point accumulation in this product?

Loyalty systems are operated by casino platforms; Wazdan promo tools can complement these features.

Does this product support personalized bonuses?

Personalized bonuses and promotions are supported through customizable promo tools by Wazdan.

Is there a referral system in this product?

Referral systems are managed by operators; Wazdan integrates via its promotion platform.

Does this product support affiliate programs?

Affiliate program support is facilitated through operator platforms.

Is there CRM system integration in this product?

Wazdan supports CRM integration enabling operators to manage player interactions and promotions effectively.

Does this product support email marketing?

Email marketing tools integration is supported via API connections with operator marketing platforms.

Are SMS notifications available in this product?

SMS notifications support is implemented through operator marketing systems.

Does this product support push notifications?

Push notifications require operator platform support; Wazdan promo tools can trigger engagement events.

Is there a complaints and support system in this product?

Customer complaint handling is managed by operators; no direct Wazdan system.

Does this product support live chat with customer support?

Live chat support for players is provided by operators/platforms.

Is there a multi-level support system in this product?

Support tier management is an operator responsibility.

Does this product support customer service in multiple languages?

Multilingual support is provided in games and promo tools for operators worldwide.

Is there a knowledge base for self-service in this product?

Wazdan provides documentation and knowledge bases for partners and operators.

Does this product support video verification?

Video verification is handled at operator or third-party level.

Does this product support temporary account freezing?

Temporary account freezing is conducted at the platform level.

Is there a password recovery system in this product?

Password management is an operator service; Wazdan integrates with platform account systems.

Does this product comply with GDPR for user data?

Wazdan complies with GDPR regulations, ensuring player data privacy in line with EU law.

Is there a right to data deletion in this product?

Data deletion rights are supported through operator compliance systems integrated with Wazdan.

Does this product support user data export?

User data export functionalities comply with regulatory requirements through operator platforms.

Which payment systems are integrated with this product?

Wazdan games interface with operators supporting all major payment systems globally.

Does this product support bank transfers?

Bank transfer payment support is operator managed.

Is there cryptocurrency payment support in this product?

Cryptocurrency payment support is implemented by operators; Wazdan games are currency agnostic.

Does this product support e-wallets?

Payment via e-wallets is supported by operators.

Is there mobile payment support in this product?

Mobile payment options are available through operator platforms.

Does this product support prepaid cards?

Prepaid card payments supported by casino operators.

Is there an instant deposit system in this product?

Instant deposit mechanisms provided by operators; Wazdan integrates seamlessly.

Does this product support scheduled deposits?

Scheduled deposits functionality depends on operator platforms.

Is there a fast withdrawal system in this product?

Fast withdrawal processes are operator managed.

Does this product support automated withdrawal processing?

Automated withdrawal systems are integrated by operator platforms.

Are there limits on deposits and withdrawals in this product?

Limits are enforced through operator responsible gambling tools.

Does this product support multi-currency operations?

Multi-currency support is widely provided to operators and players.

Is there automatic currency conversion in this product?

Currency conversion features are managed by operators or payment providers.

Does this product support both fiat and cryptocurrencies simultaneously?

No specific public information about simultaneous fiat and crypto support from Wazdan.

Is there integration with DeFi protocols in this product?

There is no verified information regarding DeFi protocols integration.

Does this product support cryptocurrency staking?

No evidence of cryptocurrency staking offerings.

Is there an escrow system for large transactions in this product?

Escrow systems for transactions are managed by operators or payment providers.

Does this product support multi-signature for crypto payments?

Multi-signature crypto payment mechanisms are operator-led.

Is there an anti-money laundering (AML) system in this product?

Anti-money laundering compliance is primarily operator responsibility supported by integrated data.

Does this product support automatic transaction screening?

Automated transaction screening is managed by operators.

Is there integration with sanctions lists in this product?

Sanctions list integration is handled at platform or payment provider level.

Does this product support suspicious activity reporting?

Suspicious activity reporting is conducted by operators and compliance teams.

Is there a tax accounting system in this product?

Tax accounting systems are part of operator and jurisdictional responsibilities.

Does this product support automatic report generation?

Automatic report generation is available to streamline regulatory and operational reporting.

Is there integration with tax systems in this product?

Integration with tax systems is operator or jurisdiction dependent.

Does this product support transaction fee accounting?

Transaction fee accounting is managed by operators.

Is there a payment reconciliation system in this product?

Payment reconciliation processes are handled by operator finance systems.

Does this product support chargeback handling?

Chargeback support is provided at the payment platform or operator level.

Is there a fraud detection system for payments in this product?

Fraud detection in payments is managed primarily by operators with supporting data.

Does this product support 3D Secure authentication?

3D Secure is handled by payment gateways within operators’ payment ecosystems.

Is there a credit risk assessment system in this product?

Credit risk assessment tools are operator managed.

Does this product support installment payments?

No verified information on installment payment support from Wazdan.

Is there integration with buy-now-pay-later services in this product?

Buy-now-pay-later services integration is not publicly reported.

Does this product support corporate banking for B2B clients?

Corporate banking features pertain to B2B operator customers rather than Wazdan directly.

Is there an automatic refund system in this product?

Automatic refund capabilities are operator-side.

What security certificates does this product have?

Wazdan holds multiple industry standard security certificates, complying with data protection and gaming regulations.

Does this product support ISO 27001 compliance?

There is no publicly verified ISO 27001 certification for Wazdan.

Is there PCI DSS certification for this product?

PCI DSS compliance is typically ensured at operator payment level; no direct certification confirmed for Wazdan.

Does this product support GDPR compliance?

Wazdan is GDPR compliant, ensuring data privacy and protection for users within the EU and other jurisdictions.

Is there certification from gambling commissions for this product?

Wazdan products comply with licensing authorities’ technical standards and have certifications to operate in multiple regulated markets.

Does this product support eCOGRA certification?

There is no specific public information about eCOGRA certification for Wazdan’s entire portfolio.

Is there GLI testing for games in this product?

Wazdan games undergo GLI testing for fairness and compliance.

Does this product support iTech Labs certification?

Some games may carry iTech Labs certification but no comprehensive public list available.

Are there regular security audits for this product?

Regular security audits are conducted in line with industry best practices.

Does this product support penetration testing?

Penetration testing is part of Wazdan’s security protocols.

Are there bug bounty programs for this product?

There is no public information confirming a bug bounty program.

Does this product support data encryption at rest?

Data encryption at rest is implemented following best practices to secure sensitive user data.

Is there data encryption in transit in this product?

Data in transit is encrypted using standard TLS/SSL protocols.

Does this product support end-to-end encryption?

End-to-end encryption may be applied selectively, depending on integration and platform architecture.

Is there a key management system in this product?

Key management systems are implemented consistent with security standards.

Does this product support hardware security modules (HSM)?

There is no public confirmation of hardware security modules (HSM) usage.

Is there an intrusion detection system in this product?

Intrusion detection systems are typically part of operator or hosting provider security.

Does this product support DDoS protection?

DDoS mitigation strategies are handled at the platform and infrastructure level.

Are there firewall and WAF protection in this product?

Firewall and Web Application Firewall protections are standard operational practices in hosting environments for Wazdan solutions.

Does this product support rate limiting?

Rate limiting controls are applied primarily through server and API gateways.

Is there a security monitoring system in this product?

Security monitoring is conducted continuously following sector best practices.

Does this product support SIEM integration?

Security Information and Event Management system integration is part of wider platform security postures.

Are there automatic alerts for incidents in this product?

Automated alerts for security incidents are implemented at infrastructure and operator levels.

Does this product support incident response procedures?

Incident response procedures conform to industry standards managed by operators and technology providers.

Is there a backup and disaster recovery system in this product?

Backup and disaster recovery are handled by hosting and platform providers; no specific Wazdan solution detailed.

Does this product support geographic redundancy?

Geographic redundancy of services depends on hosting infrastructure adopted by operator platforms.

Are there RTO/RPO guarantees for this product?

Recovery Time Objective (RTO) and Recovery Point Objective (RPO) guarantees are assured by operator-hosted environments.

Does this product support business continuity planning?

Business continuity planning is a collaborative effort between Wazdan and its operator partners.

Is there an access control system in this product?

Access control systems comply with standard security protocols and role-based access methods.

Does this product support role-based access control?

Role-based access controls are standard within Wazdan’s operational and development environments.

Is there an audit trail for all actions in this product?

Comprehensive audit trails for actions within the player management system are maintained as industry best practices.

What built-in analytical tools are available in this product?

Wazdan includes built-in analytics tools to track player activity, game performance, and promotional impact.

Does this product support real-time analytics?

Real-time analytics support enables operators to monitor key performance metrics dynamically.

Are there operator dashboards in this product?

Operator dashboards provide a comprehensive overview of player data, game performance, and promotions management.

Does this product support custom reports?

Operators can generate custom reports to meet business and compliance needs.

Is there automatic report generation in this product?

Automatic report generation is available to streamline regulatory and operational reporting.

Does this product support scheduled reporting?

Scheduled reporting functionalities support regular data delivery to stakeholders.

Is there data export in various formats from this product?

Data export is supported in common formats such as CSV, JSON, and XML for integration with third-party systems.

Does this product support data mining functionality?

Data mining capabilities aid in extracting actionable intelligence from player and game data.

Is there predictive analytics in this product?

Predictive analytics tools help forecast player behavior and revenue trends.

Does this product support machine learning for analytics?

Machine learning is applied for advanced analytics and personalized player experiences.

Is there player behavior analytics in this product?

Detailed player behavior analytics assist operators in optimizing engagement and retention.

Does this product support cohort analysis?

Cohort analysis is available to evaluate groups of players based on behavior over time.

Are there LTV (lifetime value) calculations in this product?

Lifetime value (LTV) calculations help operators assess player profitability.

Does this product support churn prediction?

Churn prediction analytics are integrated to identify at-risk players.

Are there revenue optimization tools in this product?

Tools for optimizing revenues are embedded in promotional features and analytics.

What technical support channels are available for this product?

Support is offered through various technical channels including email, phone, and dedicated account managers.

Does this product offer 24/7 technical support?

Wazdan provides 24/7 technical support for critical issues.

Is there a multi-level support system for this product?

A multi-level support system ensures rapid escalation and expert handling.

Does this product support remote diagnostics?

Remote diagnostics capabilities allow timely problem identification and troubleshooting.

Is there on-site support available for this product?

On-site support may be available on request but is typically handled remotely.

Does this product support a ticketing system?

A structured ticketing system manages technical and operational support requests.

Are there SLA guarantees for support of this product?

Service Level Agreements (SLAs) are established with clients to guarantee uptime and issue response times.

Does this product offer priority support for critical clients?

Priority support options are offered to key and high-volume operator clients.

Are there dedicated support managers for this product?

Dedicated account and technical managers are assigned to premium partners.

Does the company offer migration assistance for this product?

Migration assistance is provided for operators transitioning to Wazdan’s platform or integration solutions.